• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

(A) Key Functions and Responsibilities

1. To proactively build existing business and generate new business opportunities.

2. To passionately provide customer service through good rapport and relationships including understanding and qualifying of requirements, technical recommendations, issue resolutions and support.

3. To lead and liaise between internal and external customers to ensure smooth coordination of all customer service matters including but not limited to order processing, planning, delivery scheduling and issue resolutions and customer specifications.

4. To participate in the formulation and commitment to the implementation of the company’s sales plans in line with corporate objectives.

5. To ensure the meeting of sales target and closing of sales in a professional and effective manner.

6. To respond efficiently to enquiries with appropriate information about the company and its products and service offerings.

7. To improve overall sales departmental functions including studying, evaluating, and re-designing of processes and internal controls, determining system and internal control improvements, monitoring and analyzing results and implementing changes in line with the company policies including SOX guidelines.

8. To be accountable for margin and collection targets.

(B) Supplementary Functions

1. To constantly monitor and feedback on market developments to enhance accurate and timely decision making.

2. To lead intradepartmental and interdepartmental discussions to generate growth and meet customer requirements.

3. To work closely with customer service and production planner to meeting customer’s requirement.

(C) Skill/Experience

1. Must possess good leadership skills to drive management of results.

2. Must be independent, passionate, self-motivated, and results driven to be able to work with minimal supervision to achieve KPIs set.

3. Must possess good build and solving values to generate sales growth.

4. Must possess strong analytical and negotiation capabilities.

5. Must be proficient, both written and verbal, in English.

6. Must be able to communicate business proposals and technical issues with good presentation skills.

7. Must possess good “soft” skills to interact with all levels especially top level decision makers.

8. Must possess own transport and willingness to travel.

9. Able to work under pressure.

10. Computer literate.

(D) Requirements:

1. Experience: Minimum 2-3 years sales experience with a proven track record.

2. Education: Minimum Diploma/Degree in any field.

3. Must have passion for sales.

4. Class 3 driving license with own transport.

Key Responsibilities:

• Client Outreach: Identify and reach out to potential clients via GeBiz, social media, cold calls etc.
• Sales Presentations: Present our services to clients, highlighting how we can meet their media production needs.
• Relationship Building: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Deal Negotiation: Negotiate contracts and pricing with clients to close sales and achieve targets.
• Collaboration: Work with our production and creative teams to ensure client expectations are met.

Qualifications:

• Experience: Previous sales experience.
• Skills: Strong communication and negotiation skills.
• Knowledge: Basic understanding of media production processes is a plus.
• Education: Fresh graduates are welcome.

Benefits:

• Work from home
• Opportunities for career growth
• Little supervision

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

Job Title: Sales Manager

Industry: Maritime - Harbourcraft

Discipline: Sales & Marketing

Annual Package: SGD 78,000 – 120,000 /-

Company Overview

SG Group of Companies is a dynamic and rapidly growing vessel owner and operator, proudly serving Singapore’s vibrant harbourcraft sector. As a forward-thinking organization, we are dedicated to delivering excellence in marine operations and providing outstanding service to our clients. With a strong focus on expansion and innovation, we are looking for a motivated and experienced Business Development Manager to join our team. This pivotal role will contribute to the smooth management of our operations and vessel crew as we continue to scale our fleet and services. If you are passionate about sales and maritime industry, we invite you to be part of our journey.

As a forward-thinking organization, we are looking for a highly motivated and results-drivenBusiness Development Manager to join our team and drive revenue growth. If you thrive in a fast-paced sales environment and have a passion for the maritime industry, we invite you to join us on this exciting journey.

Job Description

The Business Development Manager

The Business Development Manager will play a pivotal role in identifying new business opportunities, cultivating strategic partnerships, and maintaining strong client relationships within the maritime industry. This role focuses on aggressively pursuing sales targets, expanding market presence, and establishing SG Group as a leader in high value harbour craft operations. Reporting directly to Commercial Director, the Business Development Manager will be a key driver in achieving our ambitious growth objectives.

Key Responsibilities

1. Business Development

· Identify and assess new business opportunities within the maritime sector.

· Develop and implement strategies to enter emerging markets and secure critical contracts.

· Conduct market research and analyze competitors to uncover industry trends and opportunities.

· Aggressively pursue and close new business opportunities with ship agencies, chandlers, and other key stakeholders in the maritime sector.

· Develop and execute strategies to enter emerging markets, secure critical contracts and expand market presence in high-value OPL operations.

· Proactively manage the sales pipeline to achieve monthly.

· Conduct in-depth market research and analysis to uncover trends and identify new opportunities.

2. Client Relationship Management

· Leverage an extensive network to secure long-term contracts and partnerships with key clients.

· Build and nurture strong relationships with existing and potential clients, stakeholders, and partners.

· Serve as the primary point of contact for key accounts, ensuring excellent client satisfaction.

· Negotiate and finalize contracts to achieve or exceed sales targets.

3. Strategic Planning

· Collaborate with senior management to align business development initiatives with company goals.

· Provide actionable insights into sales forecasts, pipeline health, and deal progress to ensure informed decision-making.

· Provide insights to support product development and refine service offerings based on market demand.

· Prepare and manage sales forecasts, budgets, and performance metrics.

4. Industry Expertise

· Stay informed about maritime industry regulations, technological advancements, and global market trends.

· Represent the company at industry events, conferences, and trade shows to promote the brand and network.

· Monitor industry developments to maintain a competitive edge.

5. Team Collaboration

· Collaborate with marketing, operations, and technical teams to deliver comprehensive client solutions.

· Guide and mentor junior team members in business development best practices.

Qualifications and Skills

· Education

o Bachelor’s degree in business administration, Maritime Studies, Engineering, or a related field.

o An MBA or equivalent is advantageous.

· Experience

o 4-5 years of success in business development or sales within the maritime or shipping industry. of proven success in business development or sales within the maritime, shipping, or harbour craft industry.

o Demonstrated ability to secure and grow high-value accounts.

o Background in ship agency, ancillary services, launch operations, or harbour craft operations is highly preferred.

o Experience managing large accounts and coordinating with cross-functional teams.

· Skills

o Exceptional pipeline management and deal-closing skills.

o Strong negotiation, communication, and relationship-building abilities.

o Comprehensive knowledge of the maritime industry, including shipping, logistics, and offshore services.

o Analytical skills to identify trends and make data-driven decisions.

o Proficiency in CRM tools and the MS Office Suite.

· Key Competencies

o Strategic and analytical thinking.

o Results-oriented with a proactive mindset.

o Strong networking and interpersonal skills.

o Ability to thrive under pressure and meet deadlines.

Interested candidates can send their updated resume to [email protected]

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Responsibilities

• Collect all relevant information for quotation from the customer.
• Meet customers and get new sales.
• Ensuring that the products supplied meet the client's specifications.
• Conduct alter-sales services.
• Monitor and coordinate all customers’ complaints / corrective action report to QA and other related departments.
• Produce appropriate monthly reports and organize monthly update meetings with General Manager (and management).
• Monitor and promote online platforms.

Job Requirements Education:

• Min. Diploma
• Basic Computer Skills: Microsoft Office

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Office Location: Boon Lay

Working days: 5 days weekly (Mon, Wed, Thu, Fri, Sat)

Off day - Tuesday

Rest day - Sunday

Working hours: 8am to 5pm

Benefits:

• Basic salary + OT pay
• AWS
• Performance Bonus

Job Scope:

• Answering phone calls, replying emails, answering customer queries, providing information, taking and processing orders
• Liaise with clients directly if there’s delivery or stock issues
• Communicate with logistics for delivery arrangement
• Prepare packing list for warehouse
• Handling salmon factory yield rate report and stock in
• Matching signed delivery order invoice with tax invoice
• Daily sales report submission
• Mailing invoices to clients
• Filing of invoices
• Preparing of sticker labelling

Requirements:

• No Experience Required, Training will be provided
• Positive and willing to learn
• Able to work under pressure
• Good interpersonal, communication & administrative skills
• Meticulous and attentive to details
• PC literate
• A great team player

Basic information

• Location: Kallang
• Working timing: Monday - Friday, 9am - 6pm

Job scope:

• Coordinate sales meetings and events.
• Support daily sales-related documentation tasks.
• Ensure efficient facilitation of the sales process upon receiving Purchase Orders.
• Assist with meeting minutes, documenting key notes and action items.
• Provide support in preparing and submitting tender documents for the sales team.
• Prepare quotations and invoices.
• Assist the sales team by compiling and organizing necessary documents for client interactions, aiding team members in the field.
• Collaborate with the sales team to streamline sales processes.
• Focus on administrative tasks to ensure smooth back-end operations for sales.
• Perform ad-hoc duties as assigned.

Job requirement:

• Bachelor's degree in Business Administration or related field.
• Excellent communication and organizational skills.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Duties and responsibilities:

• Overseeing the sales, directing and coordinating all sales activities
• Preparing sales budgets and projections and approving expenditures
• Handling and resolving customer complaints regarding a product or service
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities

Sales Manager Qualifications/Skills:

• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

Education and Experience Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Three to five years of sales experience
• Proven track record of positive sales performance

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Job Description & Requirements

Reports to the Senior Sales Executive/Manager

Sales Responsibilities

· Identify and secure sales; including government projects through GeBIZ

· Achieve sales targets

· Handle / assist tender preparation and submission

· Be involved in handling terms and conditions of sales

· Assist in tender presentation / Co-ordinations

· Establish and maintain customer relationships

· Work closely with QS to prepare competitive quotations / proposals

· Conduct / assist in organizing hand over / project kick off meetings with project department upon secured of project

· Maintain customer and project reference list

Maintaining Relationships

· Maintaining relationships with existing clients.

· Provide consultation, sales support and project co-ordination for customers

Negotiation Skills

· Negotiates/coordinates with sub-contractors

· Negotiates price and projects timelines with customers

After Sales Responsibilities (for container projects)

· Issue job order to Operation and Workshop (Fabrication) departments

· Updates information for estimate cost and revenue in project costing (PJC)

· Submission variation order, additional order

· Prepare final account with client

· Certified claim/payment for all sub-contractor with related job/project

Ensure Compliance to ISO & Safety and Health Requirement

· Observe and follow all ISO and health and safety compliances.

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

· Understand and speak in both english and chinese

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.

Job Summary

Responsible for the day-to-day activities of the sales administration for the Aerospace/Railway Department with the aim of providing effective support, ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Job Description

1. Pre-Sales Administration Support

• Maintain customer-material pricing in SAP.

• Create material master in SAP.

• Create and maintain customer master data in SAP.

• Attend to initial customer’s enquiries on pricing, stock availability, lead time and etc.

• Assist sales team in compiling tender documentation for submission.

2. Sales Administration Support

• Responsible for all sales related processing in SAP pertaining to :

- Orders creation & maintenance

- Delivery and Billing

- To run monthly Sales & Gross Profit report for aerospace department based on the BIW report.

• Coordinate internally to ensure customer requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

3. After Sales & Service Administration Support

• Responsible for all service related processing in SAP pertaining to:

- Orders creation & maintenance

- Delivery & Billing.

• Attend to customers on after-sales service requests & complaints.

• Coordinate internally to ensure service requirements are fulfilled whilst ensuring compliance with policies and procedures of the company.

• Monitor & communicate with customer (external & internal) to provide information and status pertaining to their order.

• Prepare order related documentations for hand-over to customer, eg: warranty certification, service manual, parts catalog, financial related documents.

4. Warranty Claims Administration

• Monitor warranty claim status and co-ordinate to ensure claims are processed and completed.

5. Purchasing

• Create Vendor and maintain Purchasing Information Record in SAP.

• Create purchase order in SAP

• Coordinate order confirmation, shipment arrangements and importation documentations with vendors for direct shipment.

• Follow up and resolve shipment discrepancy with vendors.

Job Requirements

• Minimum Nitec/Higher Nitec/Diploma in Business or related field

• 3 to 5 years of working experience, preferably in sales coordination / administration.

• Computer literate and proficient in Microsoft Office (Word, PowerPoint, Excel).

• Good communication skills and able to work independently.

• Working knowledge of SAP SD, PS & MM modules will be an added advantage.

• Have good discipline and work attitude.