Responsibilities

• Provide support to the Business Development (BD) team, which includes preparing bid proposal materials and tender submittals.
• Execute administrative tasks for the department, such as facilitating internal meetings, and maintaining external business registrations and schedules.
• Assist in designing and updating marketing materials like company profiles, brochures, application notes, and presentation ppt slides.
• Maintain and optimize the company website and social media platforms (e.g., LinkedIn, etc.).
• Keep and manage documentation, including workflow, templates, track records, etc.
• Handle customer inquiries and forward them to relevant BD manager(s).
• Assist in updating and generating monthly reports for Sales and marketing performance.
• Administer liaising with external insurance brokers and end-customers to fulfill required insurance/bonds requirements for both secured project contracts and own company's insurance coverage needs.
• Perform administrative tasks to maintain partnerships with external technology or solution partners (e.g., arranging for product training and certification courses required for partnership, participating in their events, etc.).
• Maintain strong and clear communications with respective stakeholders.
• Support workshops, seminars, trade shows, and exhibitions.
• Perform any other duties assigned by the Head of Business Development.

Requirements

• Candidate must have a Diploma or Degree in Business Administration, Marketing, or an equivalent qualification.
• A good understanding of the tender process and quantity surveying is required.
• The candidate should be a team player with excellent interpersonal, analytical, and communication skills.
• Exceptional organizational and time management skills are crucial for this role.
• Proficiency in the MS Office suite and other relevant software is mandatory.
• Knowledge of Contracts Management is an added advantage.

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

· Provide pre- and post-sales technical support to customers

· Technical support of field service engineers and customers when required

· Evaluating and establishing vision system performance specifications

· Manage customer specific projects & documents

Requirements:

· Degree / Diploma in engineering discipline with minimum 1 year experience

· Knowledge in field servicing and semiconductor industry

· Ability to troubleshoot electronics hardware system is an added advantage

· Prefer to have knowledge in Die Sorter or Wafer Sorter.

· Good Knowledge of PC hardware, OS and networking.

· Proficient in English, both written and verbal communication

· Proficient in Microsoft application

· Good analytical skill

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Description & Requirements

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Build new client base and Wholesale of stationery in arround Singapore
• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Monthly commercial activity reporting in the form of a sales of liquor, soft drinks and beverages
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Other duties as may be assigned from time to time

Key Requirements:

• A degree from a recognized University in the field of logistics and Business Management would be advantages
• Minimum 5 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when required

Job Summary:

• Salary Range: Up $7,000 + AWS + Quarterly sales incentive
• Working Location: West
• 5 days working day

Job Responsibilities:

• Achievement of monthly sales and Margin
• Develop and implement effective sales strategies to achieve and exceed sales targets
• Identify and pursue new business opportunities within the assigned territory or market segment
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preference
• Customer Relationship Management:
• Cultivate and maintain long-term relationships with key accounts and customers
• Address customer inquiries and concerns promptly and professionally
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery
• Ensure prompt payment collection
• Sales Reporting
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence
• Present findings and recommendations to management to drive informed decision-making
• Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives
• Team management including training, and lead a high-performing sales team
• Provide guidance, support, and motivation to the team to ensure they meet individual and collective sales goals

Requirements:

• Possess experience in FMCG Food background is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Description:

We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on board!

Position: Reservation & Sales Executive

Location: Kim Keat Road

Salary: $3000 - $4000

Job Description:

• Sales Excellence: Drive revenue through effective sales strategies, upselling, and cultivating strong customer relationships.
• Reservation Management: Handle reservation inquiries, bookings, and cancellations with precision and a customer-centric approach.
• Customer Service: Provide personalized assistance to guests, ensuring a seamless and delightful experience throughout their stay or travel.
• Product Knowledge: Stay informed about our offerings, promotions, and services to effectively communicate and sell to potential customers.
• Collaboration: Work closely with internal teams, such as marketing and operations, to enhance overall customer satisfaction and business performance.
• Record Keeping: Maintain accurate and organized records of reservations, customer interactions, and sales transactions.
• Problem Resolution: Address customer concerns promptly and find effective solutions to ensure a positive experience.

Job Requirements:

1. 1-2 years of experience in a hospitality, travel agency, or front sales concierge role.
2. Proven track record in sales and customer service.
3. Excellent communication and interpersonal skills.
4. Detail-oriented with strong organizational abilities.
5. Familiarity with reservation systems and travel booking platforms.
6. Ability to work in a fast-paced, customer-focused environment.

Job Summary:

• Salary Range: Up $7,000 + AWS + Quarterly incentive
• Working Location: West
• 5 days working day

Job Responsibilities:

• Achievement of Sales and margin
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences
• Customer Relationship Management:
• Cultivate and maintain long-term relationships with key accounts and customers
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.
• Ensure prompt payment collection
• Sales Reporting
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to drive informed decision-making.
• Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

We are currently seeking a talented and experienced Marketing Specialist to join our dynamic marketing team. As a Marketing Specialist, you will play a crucial role in developing and implementing marketing strategies to promote our products/services, increase brand awareness, and drive customer engagement. This is an exciting opportunity for individuals with a passion for marketing, strong analytical skills, and a creative mindset.

Responsibilities:

1. Marketing Strategy Development:

• Collaborate with the marketing team to develop comprehensive marketing strategies aligned with business objectives.
• Conduct market research to identify target markets, customer segments, and competitive landscape.
• Develop marketing plans and campaigns to drive brand awareness, lead generation, and customer acquisition.
• Digital Marketing:
• Execute digital marketing initiatives across various channels, including SEO, SEM, social media, email marketing, and content marketing.
• Develop and optimize digital campaigns to increase website traffic, conversion rates, and online visibility.
• Monitor and analyze digital marketing metrics and KPIs to measure campaign performance and make data-driven decisions.

1. Content Creation and Management:

• Create engaging and compelling content for marketing materials, including websites, blogs, social media posts, and email newsletters.
• Develop content calendars and manage content distribution across different platforms.
• Collaborate with graphic designers, copywriters, and other team members to produce high-quality marketing collateral.

1. Social Media Management:

• Manage and maintain social media accounts to enhance brand presence and engage with the target audience.
• Develop social media strategies to increase followers, drive engagement, and generate leads.
• Monitor social media trends, track performance, and implement optimizations to improve results.

1. Marketing Analytics and Reporting:

• Track, measure, and analyze marketing campaign performance using various analytics tools.
• Prepare comprehensive reports on key marketing metrics, trends, and insights.
• Provide actionable recommendations for optimization and improvement based on data analysis.

Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques Communicate with clients and evaluate their needs

Job Requirements

Experience with recruiting and performance evaluation processes Familiarity with financial and customer service principles Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics Leadership and organizational abilities Interpersonal and communication skills Problem-solving attitude Flexibility to work in shifts

BENEFITS:

• Competitive salary package & staff benefits
• Housing allowance: cover all relocation expenses
• Yearly bonus
• 15 days annual leaves
• Petrol and telephone allowance, business trip
• Medical allowance

MAIN DUTIES:

• Lead the Sales & Marketing division in Singapore
• Co-ordinate with sales & marketing teams from different countries in Asia Pacific
• Provide customer service & maintain existing key customer accounts
• Approach new client accounts from different countries especially new market regions
• Increase sales volume specifically in the Asia Pacific region

REQUIREMENTS:

• At least 5 years experience in Sales B2B, at least in either Food Flavors or Fragrances (Or Sales Flavor for: Food / Beverage / Tea / Coffee / Bakery or Fragrance for Detergent / Shower Gel / Chemical for Cosmetics)
• Minimum Diploma/Degree qualification in Food Technology / Business Administration/ Business Management / Sales & Marketing
• Successful sales track records

AUXILIARY CONSULTANT (AC) / EA LIC:19C0013
CHARLOTTE, TAN SZE MIN/ EA Reg: R2196393

Our client is a global entertainment leader in the Trading Card Game Industry, seeks a Digital Marketer to join their dynamic team.

Benefits:

• 13th Month & Performance Bonuses
• Health Insurance
• Medical, Dental and other Flexible Benefits

Job Description:

• Managing and updating official social media and website

• Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)

• Brainstorming and proposing new promotional plans to boost brand image and awareness

• Preparing press releases

• Managing community outreach (speaking to community leaders, YouTuber collaborations)

• Managing digital promotion (Google Ads, Facebook Ads)

• Tailor promotional plans to fit each product release

• Data analysis (social media, surveys, ads) job

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Marketing/Communications

• At least 2-3 years of relevant work experience

• Strong understanding of social media/digital marketing platforms

• Willingness to learn the trading card games in order to boost promotion of the brand and product

• Have working knowledge in games, anime, and popular or internet culture

• Open to work on some weekends/public holidays for Company events

• Open to travel overseas for business trips when required

Submit your resume (Word format) to [email protected] or,

Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

About Wine Portal

The Wine Portal Group is an end-to-end wine-sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine. We strive to go beyond for the wine community through our various brands including:

1. Park90 – an award-winning wine lounge that has established itself amongst wine connoisseurs

2. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience

3. Wine90 – our introductory wine bar for aficionados of all levels

4. SG Wine Mart – an online-only marketplace for consumers to access value-for-money entry-level wines for everyday drinking

About the role

As part of our shift towards innovation and growth, Wine Portal is looking for a Marketing Executive to undertake marketing projects to build prominent brand awareness. You will organize promotional wine events and creative marketing campaigns that can make a difference in our company’s success according to trends and customer interests.

• Organise and execute marketing plans, advertising, activations and events
• Create brand awareness and develop the brand portfolios in Wine Portal
• Work closely with cross departments to streamline messages in digital and offline marketing collaterals
• Work closely with in-house designers to design marketing materials such as brochures, social media posts, eDMs, website banners etc
• Write and proofread marketing copy for both online and print campaigns
• Produce and manage social media content, including videos and blog posts
• Maintain and update customer databases
• Review and evaluate post-marketing campaigns for improvements
• Perform market research on brand awareness, competitor activities, and market trends

Qualifications

• Min 3 years of experience
• Preferably Bachelor degree holder or above, or equivalent.
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Proven working experience in digital marketing, particularly within the industry
• Some knowledge of Adobe Photoshop or Illustrator, or Canva
• Working knowledge of using social media marketing dashboards i.e Meta Business Suite, Ads Manager etc
• Working knowledge of using e-commerce and CRM platforms such as Shopify and Mailchimp
• Proficiency in English: Writing and speaking
• Wine knowledge is a plus

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a Marketing Intern to join our team in Singapore.

The Marketing Intern will support the Sales and Marketing, with research, coordination, ad campaign management, content creation, and general marketing activities. This is an excellent opportunity for an individual looking to gain experience in a marketing role that caters to the automotive retail industry.

Here's a glimpse of your responsibilities:

Job Description

• Conduct market research and analysis to support marketing initiatives.
• Coordinate with marketing agencies to curate and post content.
• Generate leads through marketing campaigns including paid ads
• Coordinate with internal design team to support social media content and monitor engagement.
• Assist with the creation of corporate and marketing materials, including presentations, flyers, and email campaigns.
• Support the coordination of events, including logistics, invitations, and follow-up from time to time.
• Perform administrative duties as and when required, such as data entry and reporting.

Job Requirements

• Educational Background: Pursuing a Bachelor’s Degree in Marketing, Business Administration, or a related field.
• Communication: Strong written and verbal communication skills are essential.
• Attitude: Excellent attention to detail and strong organizational skills. Ability to work independently as well as part of a team.
• Business Acumen: Understanding on how to plan marketing campaigns and run online ads.
• Tech-Adept: Familiarity with social media platforms and marketing tools, such as Hootsuite, Mailchimp, and Canva.
• Passion: Strong interest in marketing and a desire to learn and grow professionally.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills

Job Responsibilities

• Development of sales strategy and implementation of tactical plan.
• Identification of key/target accounts/industry segment.
• Building and maintaining a healthy sales pipeline, through prompt updating of opportunities management tracking and account development planning.
• Develop new customer accounts through sales and marketing activities.
• Expand sales portfolio to all existing and new potential customers.
• Supporting any marketing related activities to improve the presence and customer knowledge of Precision Robotic Products
• Providing customer feedback to the Research and Development team and Business Group management.
• Any other duties as assigned by supervisor.

Requirements

• Minimum 2 years of sales experience with Industrial clients (i.e. B2B), 5 years of experience is needed for the senior position.
• Diploma or Bachelor Degree in Engineering / Computer Science or Equivalent
• Field sales experience is vital. Proven ability to interact directly with a sales organization, understand customer needs and influence them.
• Good interpersonal and communication skills
• Self-motivated and maintain high level of Sales Discipline

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Background

Founded in Singapore, Beautifymee was created with the goal of providing easier access to beauty products from around the world. Our thoughtfully curated collections showcasing our most loved brands promise quality products at affordable pricing.

We can be found on major E-Commerce platforms (Shopee / Lazada / TikTok / Amazon).

We are awarded with Top Seller for Shopee Personal Care category for 2022 and we are looking for a Marketing Admin Executive to grow and manage our e-commerce platforms.

Join us if you wish to be part of a fast-growing e-commerce company!

Job Scope

· Marketing

o Update new launches and maintain product listings across e-commerce platforms

o Plan and execute marketing campaigns to drive more sales

o Attend to customer queries

· Admin

o Manage customer return & refund requests

o Tally incoming shipment with warehouse and input into inventory system

o Track product expiry dates and initiate for promotions to clear stock

o Reconcile monthly shipping, commission & transaction fees

Working Days & Hours

5 days per week

Monday to Friday: 830am - 530pm with 1 hour lunch break

Location

· Bartley

Salary Package

· Salary up to $2,500 + Performance Bonus

· Annual Leave + Sick Leave + Birthday Leave

· Staff Discount + Free Gifts

Requirements

· Proficient in Microsoft Excel and Outlook

· Strong command of English

· Good organization and time-management skills

· Attention to details

Working Hours: Monday to Friday

Office Location: Lavender

Job Scope:

• Responsible for executing key sales and business development initiatives in in events, exhibitions, retail, experiential marketing, content, and technology.
• Leads creation, Follow-up and accounts servicing
• Creating and maintaining new/exisiting customer relationships
• Act a the main point of contact for your clients
• Lead pitches and proposal development.
• Prepare client / production and weekly sales meetings
• Tracking sales data to ensure the company meets sales quotas

Job Requirements:
- Minimum Diploma
- Able to effectively communicate features and benefits of solution
- Events and sales experience will be advantageous

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431

Job Description:

As a Business Development Executive at Novosys, you will play a crucial role in the growth and success of our organization. You will be responsible for identifying and securing new business opportunities, fostering client relationships, and promoting our ISO consultancy services. Your primary objective is to drive revenue growth and expand our market presence.

Key Responsibilities:

· Conduct market research to identify potential clients, industries, and regions for ISO consulting services.

· Analyze market trends, competition, and regulatory requirements.

· Generate and qualify leads through various channels, including cold calls, email campaigns, networking, and referrals.

· Maintain a robust sales pipeline.

· Identify client needs and develop customized ISO consulting proposals.

· Conduct presentations and meetings to close deals and acquire new clients.

· Build and maintain strong relationships with clients by providing exceptional service and support.

· Meet and exceed sales targets and revenue goals.

· Develop and implement effective sales strategies.

· Prepare regular reports on sales performance and market insights.

Requirements:

· Bachelor’s degree and above in any disciplines

· Proven experience in Sales or Business Development, preferably in ISO consultancy, service industry or related industries.

· Knowledge of ISO standards and certification processes will be an advantage.

· Excellent communication, negotiation, and presentation skills.

· Results-driven with a strong focus on achieving and exceeding sales targets.

· Proficiency in using CRM software and sales-related tools will be an advantage.

· Self-motivated, proactive, and able to work independently.

· Willingness to travel and meet with clients as needed.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

We have 7 years of industry experience in creating dream homes and offices for our clients. And now we are expanding our team to better serve our clients. If you enjoy working in a fun, cozy (have a look at our IG) working environment, with a team of members with open communication, look no further! Our team consist of young designers aspiring to further hone their design & skills in hopes of being featured in magazine. And now we need a like-minded Senior Interior Designer to join us!

Job Description / Responsibilities:

• Provide professional design consultation, planning & budgeting costs to prospective clients.
• Prepare project specifications with quotation, including design concept, material selection and space planning.
• Project manage and oversee renovation projects from commencement to handover.
• Prepare site drawings to vendors or subcontractors.

If you are a Senior Interior Designer looking to have a higher comission rate, or intend to progress further in this industry, we are open to discuss more during the interview.

Hybrid Work Arrangement for Confirmed Employees

5 days work week

Performance Bonus

The Challenges:

• Manage company social media and create content to promote company outreach
• Update job orders and assist recruiters to work on potential candidates profiles
• Assist to post jobs on social medias platforms
• Perform administrative duties as assigned

What It Takes

• Minimum Dioloma in any discipline
• Experience in video editing and marketing is an added advantage
• Ability to work in a fast paced
• environment

Interested candidates please contact me via WhatsApp 90270083 for more information.

Talents@Work Pte Ltd (21C0501)

Telvin (R1113142)

We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on board!

Position: Reservation & Sales Executive

Location: Kim Keat Road

Salary: $3000 - $4000

Job Description:

• Sales Excellence: Drive revenue through effective sales strategies, upselling, and cultivating strong customer relationships.
• Reservation Management: Handle reservation inquiries, bookings, and cancellations with precision and a customer-centric approach.
• Customer Service: Provide personalized assistance to guests, ensuring a seamless and delightful experience throughout their stay or travel.
• Product Knowledge: Stay informed about our offerings, promotions, and services to effectively communicate and sell to potential customers.
• Collaboration: Work closely with internal teams, such as marketing and operations, to enhance overall customer satisfaction and business performance.
• Record Keeping: Maintain accurate and organized records of reservations, customer interactions, and sales transactions.
• Problem Resolution: Address customer concerns promptly and find effective solutions to ensure a positive experience.

Job Requirements:

1. 1-2 years of experience in a hospitality, travel agency, or front sales concierge role.
2. Proven track record in sales and customer service.
3. Excellent communication and interpersonal skills.
4. Detail-oriented with strong organizational abilities.
5. Familiarity with reservation systems and travel booking platforms.
6. Ability to work in a fast-paced, customer-focused environment.

Responsibilities:

· Generate new ideas for brand promotion, drive leads and increase brand awareness

· Conduct market research to gather insights on target audience, industry trends and competition

· Support the planning and execution of events and trade-shows

· Help maintain and update company website, marketing collaterals and social media platforms

· Communicate with external vendors and partners to execute marketing initiatives

· Contribute to brainstorming and idea generation for new marketing initiatives

· Provide general administrative support & other ad-hoc duties as assigned by the sales & marketing department

Requirements:

· Diploma/ Bachelor's degree in marketing, business, communications or a related field

· Excellent written and verbal communication skill (English and Mandarin to communicate with mandarin speaking clients)

· Strong attention to details and meticulous

· Ability to work well in a team environment and collaborate with colleagues

· Strong analytical and problem-solving skills

· Highly organized and able to multitask effectively

· Proficient in Microsoft Office Suite, particularly Excel and PowerPoint

Proficient in Design Software, such as Canva, Photoshop

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.