• Responsible for increasing the online traffic, web shop revenue, and web leads for a product line.
• Research, understand, and interpret the needs of buyer personas for a product line in a variety of industries.
• Deeply understand key industries and how your product line brings specific benefits to each.
• Align web pages to the needs of the buying personas to convert traffic into online customers.
• Increase traffic to web pages by executing email and social media campaigns while assisting with advertising campaigns.
• Systematically survey web visitors and online shoppers to gather actionable feedback.
• Regularly report on traffic, revenue, and lead performance to marketing and sales leadership.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Curate all assets on YouTube channel for igus® product.
• Create posts about igus® product line on Facebook, LinkedIn, Instagram and Twitter.
• Monitor key online marketing metrics to track success.
• Create and maintain online listings across e-commerce platforms.
• Ensure that the brand message is consistent.
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions.
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team.
• As this position develops, the employee maybe assigned additional duties or special projects as deemed necessary by the management.

Requirements:

The successful candidate will be expected to possess and display the following skills, knowledge and attributes in order to excel in the role:

• Diploma in either Marketing, Digital Marketing, Mass Communication or relevant field. New graduates are welcome.
• At least 2 years of working experience in the related field.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Excellent knowledge of MS Office applications, marketing computer software and online applications (CRM tools, online analytics, Google Adwords etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Excellent organizational and multi-tasking skills.
• Outstanding communication and interpersonal abilities.
• Incredible attention to detail.
• A team-player with a customer oriented approach, contribute and work together with the rest of the team to meet the company’s goal & growth objectives.

Responsibilites:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing

Brand Strategy Development:

• Create and implement effective branding strategies.

• Conduct market research to understand current trends, customer needs, and competitor

strategies.

• Develop and maintain the company’s brand identity and ensure consistency across all marketing

materials and communications.

Marketing Execution:

• Plan and execute integrated marketing campaigns across various channels including digital,

print, and social media.

• Manage the creation of promotional materials, including brochures, blogs, marketing copy, and

press releases.

• Analyze the effectiveness of marketing campaigns and optimize based on performance metrics.

Business Development Support:

• Identify and evaluate new business opportunities to drive growth and profitability.

• Build and maintain relationships with partners, vendors, and distributors.

• Support sales

• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Active seeking new clients.

• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Active seeking new clients.

Job Description:

1. Plan, propose and implement marketing campaigns across online, offline and marketplace platforms

2. Assist the team in writing manuscripts, recording and editing videos and editing pictures. Conceptualise, design and provide copywriting for marketing collaterals

3. Manage various social media platforms and other marketing channels to build and enhance the company's brand awareness.

4. Maintain and improve the company's image, and promote the expansion of the company's sales market.

5. Able to take on ad hoc tasks and administrative work assigned by the company.

6. Perform other ad hoc duty as required

Job Requirements:

1. Degree or above

2. Familiar with the operation of major social media (Facebook, Instagram, Xiao Hong Shu, WeChat subscription account etc.)

3. Familiar with office software, clear logic, good writing skills, good at copywriting and sharing on social media, and good language expression skills.

4. Proficient in using various photo editing software such as Photoshop, and have strong video shooting and editing and picture editing capabilities.

5. Good aesthetic design ability, have their own creativity and ideas.

6. Serious and responsible work, creative thinking, good teamwork spirit and communication skills.

7. Able to work independently, those with food photography experience are preferred.

Objective of role:

As an experienced E-Commerce & Marketing Manager, you will be responsible for the P&L, commercial results, developing and executing growth strategy, all aspects for branding and promoting our local retail stores including all online sales in Southeast Asia (own-and-operated Ecommerce site as well as Marketplaces) to the aspects of the business system.

You must have a strong background of Marketing, sales, operations, campaign planning, customer service, ecommerce knowledge and with excellent analytical and leadership skills to drive the online sales and Marketing strategies daily.

Key accountability & Responsibility:

· The Ecommerce & Marketing Manager to develop and execute strategies for retail stores, and initiatives to achieve online sales targets (own-and-operated Ecommerce sites as well as Marketplaces) and revenue growth.

· Conceptualization and execution of the integrated marketing program, strategic plan and to work within the annual budget

· Management of the brand's image – including the management of online feedback channel, social channels, and forums.

· Plan and execute digital marketing campaigns including email marketing, paid advertising, SEO, social media, community, influencer marketing to support both retail sales and merchandising team to facilitate retail and website traffic, to increase sales.

· Strategic and operational management for all own-and-operated Ecommerce sites as well as Marketplaces Zalora, Lazada and Shopee, including UX, features, payment modules, localization, partner integrations, fulfilment.

· While keeping the confirmed ROI/ROAS, configuring the brand’s multi-channel growth tactic and campaign strategy based on local consumer behavior.

· Identifying and implementing new and innovative ways to optimize ROI/ROAS, including driving & optimizing traffic to the brand's websites and marketplaces as well as improving sales conversion rates for the aforementioned channels.

· Developing relationships with key stakeholders and prioritizing effective ways for new customer acquisition.

· Work in synergy with the merchandising and retail sales teams to identify new growth opportunities and ways in which to improve our brand reputation and presence.

Requirements:

· Independent, with an experienced ROI & data analytical mindset.

· Successful track record in Ecommerce from consumer brands or Ecommerce provider.

· At least 5 years of P&L responsibility.

· Working knowledge of Ecommerce business model and Ecommerce platforms (Shop Line, Lazada, Shopee, Zalora or similar).

· Good understanding of UI, UX and web development. Although the candidate does not need to be a technician, the candidate will demonstrate the understanding and appreciate solving the critical issues in collaboration with agency partner and retailers.

· Experience with working in a fast-paced, high-performance environment.

· Entrepreneurial and have a passion for creating things from scratch.

Proactive, relentless, reliable, and have a high sense of urgency which makes it easy for you to excel in a dynamic environment.

Key Responsibilities:

⁠Generate Sales leads.

Identify and approach new customers.

Develop and maintain a pipeline of potential customers.

Meet and exceed monthly sales targets.

People Management:

Build and maintain strong relationships with existing and new customers.

Meet customer satisfaction and loyalty.

Identify and address customer needs and concerns.

Sales and Marketing Collaboration:

Work closely with the marketing team to develop effective sales and marketing strategies.

Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

To identify target customers from FMCG, Hotels, and F&B sectors.

Familiar with all types of vegetables.

Reporting and Performance Metrics:

Be able to work according to the management's performance target.

Track and report sales performance and results.

Continuously improve sales performance and results

Requirements for Skills and Qualifications:

Diploma in Marketing, Business Administration, or a related field.

Strong communication, negotiation, and relationship-building skills

Ability to work independently and as part of a team

Knowledge of the local and regional vegetable / fresh produce market

Experience with sales and marketing strategies and tactics

Good presentation skill

Be able to handle stress and work in fast-paced environments.

Good computer skills, e.g., Excel, Word, and PowerPoint.

Excellent communication, negotiation, and relationship & partnership-building skills

Multi-lingual will be an advantage as this position will deal with various type of stakeholders.

Position Objective

Working closely with the Director of Admissions & Marketing, the Senior Marketing Manager contributes to the development of the school’s marketing strategy to support the School’s enrolment growth agenda. In line with this marketing strategy, the Senior Marketing Manager will subsequently develop and project manage multi-channel tactical marketing campaigns, generating high quality admissions leads from multiple target segments.

Digital marketing and CRM aptitude is also a key aspect of this role, and the Senior Marketing Manager will be responsible for spearheading the digital strategy, analytics and digital/CRM accounts/requirements for the team, working in collaboration with key digital stakeholders and agencies locally and internationally. the Senior Marketing Manager must be fully versed with up-to-the-minute experience in digital channel marketing and possess the ability to analyze activity, results, trends and provide insight and reports to the broader team.

This is a role with a high level of accountability and the key measures of success will be the number of new inquiries generated, footfall at Open House Events and the efficiency of the marketing spend (ROI).

Collaborating with Admissions and Communications is key to the success of this role as the Senior Marketing Manager acts as the Stamford Brand custodian of the school’s voice for the external prospective community, to ensure that content is aligned, refreshed and accurate. Importance placed on spotting opportunities to merchandise and leverage School success, which is culturally in tune with the Brand’s vision and values.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Strategic Marketing

• With the school’s Director of Admissions & Marketing, develop a marketing strategy to support the school’s growth, identify new markets from which to recruit pupils including on-island and off-island focused initiatives to drive enrolment.
• Contribute to the school’s annual Marketing Plan and budget which is aligned to the school’s strategic and long term development goals.
• Develop a comprehensive multi-channel prospective customer marketing program which supports effective customer engagement, retention and parent advocacy.
• Regularly monitor competitor performance to support school development plan and marketing initiatives.
• Look for ways to strategically differentiate the Stamford Brand in a competitive category, which is relevant and engaging to the key target segments from Early Years to Secondary.

Digital & CRM Marketing

• Own the relationship with digital stakeholders and agencies both locally and globally. Be the ‘go to’ resource for all things digital which include the setting up and management of accounts.
• Work closely with the Director of Admissions & Marketing and agencies to drive the digital strategy integrated across all channels, keeping a keen eye on ROI and the understanding the customer journey, to maximize results.
• Refine and revise the digital marketing mix in line with key objectives and budgets.
• Always be on the lookout for new opportunities to disrupt the market, and gain competitive advantage.
• Champion the CRM marketing requirements in collaboration with Admissions to meet the sales and nurturing needs for a healthy enrolment pipeline.

Tactical Marketing and Communications

• Project manage with high efficiency, the marketing and promotional activity for the school (including events, digital marketing, advertising, PR, sponsorship etc.) which focuses on prospective parents.
• Identify and execute relevant community-based initiatives in which the School can play a relevant part, to support awareness / positive brand perception etc.
• Identify (school and non-school based) feeder relationships within the local community and establish close working partnerships to generate new leads.
• Work closely with the marketing executive to manage the marketing spend and ensure activities are planned and executed within agreed budgets.
• Work closely with the Events Manager to organize and promote admissions events (Open Days, Playgroups, etc) and align the required organization support in conjunction with the Educational Leadership Team and Admissions staff.
• Work closely with the school’s Communications Team to maintain the content for the School’s website (keep it up-to-date with recent news items). Identify and champion opportunities for enhancement.
• Develop communication channels including use of ‘Social Media’ to promote the School’s spirit and incite a sense of optimism and advocacy, which in turn drives recruitment and retention.
• Develop and manage production of all external marketing collateral including prospectus and direct marketing activities.
• Management of all PR based media relations relating to promotion of the school including proactive message placement through drafting of press releases and establishing positive relationships with representatives from local media channels to enhance the reputation of the school.
• Work with the Marketing Director to develop high level copy and content for website and advertorials.

Position Requirements

• This role is a key collaborator with the Director of Admissions & Marketing, who is a motivated self-starter, with a level of maturity to be driving tactical campaigns independently.
• This role requires an experienced consumer marketing professional with a developed knowledge of the full marketing mix and multi-channel deployment. Special attention must be given to the digital landscape and ability to deploy campaigns across all trending channels.
• Experience in designing and developing campaigns, optimising returns as well as leading and managing agency resources to generate outstanding work that achieves results.
• Impeccable time management skills, attention to detail, ability to self-manage and enthuse others.
• The Senior Marketing Manager will be a patient and thoughtful mentor to junior staff with a collaborate style, inspiring best practice.

Qualifications

• Degree level qualification in marketing, communications or related field.
• 5+ years of working experience in marketing either within agencies or client side.
• Sound knowledge of working with segmented customer base to implement customer focused strategies.
• Analytical skills, able to interpret multiple data sets to identify trends.
• Commercially astute with a very good understanding of financial metrics, able to set budgets, assess P&L performance, evaluate ROI.
• A sound knowledge of the full marketing mix including strategy development and planning, campaign development, measurement and tracking, optimization.
• A comprehensive, well developed and up-to-date knowledge of on-line / digital marketing including website management and on-line advertising.
• Excellent written and verbal communication skills with the ability to write high quality marketing copy.
• Good ICT skills (e.g. Word, Access, Excel, PowerPoint),
• Experience of using Content Management Systems and of social media, including SEO & SEM experience.
• Experience with CRM systems would be seen as an advantage.

Contacts

• Director of Admissions & Marketing
• School Principals and Senior Educational Leadership Teams
• Communications, Events and Admissions Teams
• School Operations
• External agencies

Working Conditions

• Duties performed within a school environment.
• Will be required to work independently and as part of a collaborative team effort.
• Extended working hours to complete some projects may be required.
• Occasional evening and weekend work

Terms of Employment

• Working Hours: 8:00 am – 5:00 pm, Monday to Friday
• Annual Leave: 21 working days
• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Sales Executive Responsibilities:

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.

Sales Executive Requirements:

• High school diploma/GED.
• 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Proficiency in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Summary:

We are seeking a highly motivated and results-driven Sales Executive to join our team. As a Sales Executive, you will be responsible for generating new sales leads, building strong relationships with customers, and driving revenue growth. You will play a key role in helping us achieve our sales targets and expand our market presence. Proven experience in sales, preferably in the vegetable, fresh produce, FMCG, F&B, Hospitality, or related industry

Key Responsibilities:

⁠Generate New Sales:

• Identify and approach new customers.
• Develop and maintain a pipeline of potential customers.
• Meet and exceed monthly sales targets.

Building Relationships:

• Build and maintain strong relationships with existing and new customers.
• Meet customer satisfaction and loyalty.
• Identify and address customer needs and concerns.

Achieve Sales:

• Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

• To identify target customers from FMCG, Hotels, and F&B sectors.
• Familiar with all types of vegetables. (Training will be provided)

Reporting and Performance Metrics:

• Be able to work according to the management's performance target.
• Track and report sales performance and results.
• Continuously improve sales performance and results.

Requirements for Skills and Qualifications:

• Secondary or Diploma in Marketing, Business Administration, or a related field.
• Good communication, negotiation, and relationship-building skills.
• Ability to work independently and as part of a team.
• Knowledge of the local vegetable/F&B/FMCG market.
• Experience with sales and marketing strategies and tactics.
• Be able to work in fast-paced environments.
• Knowledge of Microsoft Office e.g., Excel, Word, and PowerPoint.
• Multilingual will be an advantage as this position will deal with various type of stakeholders.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hoc tasks assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

A Sales Support professional plays a vital role in assisting the sales team and ensuring smooth operations within the sales department. Their job scope generally includes administrative, technical, and customer-focused tasks to help the sales team achieve its targets and improve overall efficiency.

Below are the primary responsibilities of a Sales Support role:

1) Adminstrative support

2) Customer service & communication

3) Sales Order Management

4) Data Entry & Reporting

5) Sales process assistance

6) CRM and Database Management

7) Coordination with other department for example HQ

8) Following up and lead tracking

Key Skills and Competencies for Sales Support:

Organizational Skills: Ability to manage multiple tasks and prioritize them effectively.

Communication Skills: Clear and professional communication with both customers and internal teams.

Detail-Oriented: Accuracy in data entry, order processing, and sales documentation.

Problem-Solving: Ability to resolve customer issues efficiently and ensure satisfaction.

Customer Service Orientation: Focus on providing exceptional service to clients and assisting the sales team.

Technical Proficiency: Familiarity with CRM systems, order management software, and office productivity tools.

Team Collaboration: Ability to work with various departments to ensure a seamless sales process.

What we are looking for :

• Strong interpersonal skills with a genuine desire to help customers.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Reliable and driven to achieve success independently and as part of a team.
• Required languages: English. Mandarin will be advantageous to liaise with Chinese-speaking stakeholders.

A Sales Manager plays a crucial role in leading a sales team to achieve specific sales targets and drive business growth. Their job scope generally includes the following

key responsibilities:

1) Sales Team Leadership

2) Sales Strategy Implementation

3) Target setting & achievement

4) Customer relationship management

5) Sales Training & Development

6) Sales Report analytics

7) Sales Forcasting & Report

8) Market Intelligence & competitor analysis

Key Skills and Competencies for a Sales Manager:

Leadership and team-building capabilities.

Strong communication and interpersonal skills for managing relationships with clients and the team. Data analysis skills for monitoring sales performance and making data-driven decisions.

Strategic thinking and problem-solving skills.

Proficiency with CRM systems and sales software.

Negotiation skills and a customer-focused approach to selling.

Time management and organizational abilities to juggle multiple priorities.

EQUIREMENTS:
• Excellent communication and presentation skills
• Experience in related industry (Office System Furniture) will advantage at least 3 years
• Result-orientated
• Independent, creative and resourceful
• Team Player
• Able to work under high pressure
• Hardworking, honest and cooperative with positive attitude
• Love to travel and to meet up with people

Qualified or Interested candidates, please email your updated resume with current and expected salary to: [email protected]

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Executive to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 2 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Manager to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 5 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi