Job Description

Daily operational duties (internal):

• Respond to email and call queries from customers appropriately and in a timely manner.
• Work closely with all internal departments (sales team) & customers for order fulfilment & provisioning requirements in a timely manner.
• Actively monitor order-processing status until case is completed.
• Coordination for daily hardware delivery to customers.
• Attend to first line troubleshooting for customers for mobile services.
• Ensure prompt & timely update of data entry into internal CRM system.
• Check daily reports on customer’s mobility provisioning requirements.
• Develop and maintain positive relationships with customers to ensure positive customer experience.
• Undertake any other Ad-hoc duties as assigned by supervisor.

Daily operational duties (external to suppliers):

• Order submission & procurement of services from multiple vendors to fulfil customer’s orders
• To be the Point-of-Contact with suppliers on daily operational matters to ensure smooth processing and order fulfilment
• Check and ensure accuracy of cost invoiced by suppliers then reconcile & submit bill disputes to suppliers when required.

Job Requirements

• At least 2-3 years of experience in order fulfilment and sales support
• Strong follow-up and co-ordination skills
• Good interpersonal skills to work well with all levels
• Good communication skills both written and verbal
• Good team player with initiative
• Meticulous in numbers and analytical
• Proactive & self-motivated
• Able to work under stress

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.
• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

Qualifications

• Proven sales experience, meeting, or exceeding targets
• Degree in Business Administration, or similar.
• Demonstrable experience as head of sales, developing client-focused, differentiated, and achievable solutions
• A strong track record of success in solution/complex program selling
• Understanding of different aspects of the business (Operations, Procurement, Supply Chain, Service, Marketing, R&D, Legal & Finance).
• Strong leadership qualities.
• Excellent communication skills.
• Meticulous attention to detail.
• Strong IT skills and knowledge of MS Office
• The ability and motivation to persistently pursue and achieve stretching objectives which drive the business forward.
• The ability to effectively lead and manage the performance of people by being a role model to others, monitoring progress on objectives and leadership behaviors and coaching others for success, in line with the Smiths Way
• The ability to build an effective network of relationships both internally and externally, understanding the customers’ needs.
• The ability to engage, challenge and work effectively with others, within culture diversified team and customers and internal stakeholders and team globally.
• Willing and able to identify and support change and continuous improvement in own and wider business environment.
• Culturally aware & tolerant

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions).

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.
• Experience as Ex-Radio Officers, are added advantages.
• Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions)

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.Experience as Ex-Radio Officers, are added advantages.Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Job Description

• Dealing with all range and multi brand of vehicles/passenger's car which include diesel & petrol engine as well as electric vehicles/passenger's car in regard to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned vehicles/passenger's car for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Requirements

• Good interpersonal and communication skills (both in spoken and written)
• Minimum 2-3 years of experience in vehicle/passenger's car sales
• Positive attitude, willingness to learn and hungry for sales
• Good team player, KPI driven and self motivated
• Resilience, Resourceful and Sale-Oriented
• Experience in automotive industry would be an added advantage
• Willing to work on weekend and public holiday

Job Description

~ Familiar with different e-commerce platforms systems.

~ Understand e-commerce skills, knowledge and sales strategies.

~ Analyse new market trends, business opportunities and market segments in global and local landscape.

~ Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI.

~ Understand how to set up on different online platforms.

~ Develop and implement roadmap for online store's functionality.

~ Develop, manage, and measure performance of technology vendor relationships.

~ Drive e-commerce sales performance.

Requirement

-At least 1 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): strategy sales, excel, customer service

-If you are interested in this position, please mail resume and recent photo to whatsapp to 91467256.

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development (50%) with account management (50%). Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• More than 5 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Ability to understand customers’ expectations and make value proposition to customers.

- Establish, maintain and develop the alcohol sales business for Singapore

- Developing a viable regional logistics chain for import and export of alcohol products around the region

- Work together with procurement to establish suitable portfolio of alcohol products

- Setup events related to alcohol products to promote the business

- Liaise with local restaurants and businesses to promote the company's alcohol products

- WFH / Work From Home working arrangement

- Also includes commission package

Your role as a Sales Consultant is to support the company in its realization of its revenue targets. We need your participation to bring it to new heights. You will work in the Software Department and assist the presales and delivery team to create holistic solutions that not only addresses the requirements of the company clients’ but ensure the Return on their Investment

• Establish, maintain and grow relationships with customers (decision-makers) and vendors
• Have a deep understanding of the technologies and solutions sold
• Develop and execute a sales strategy to meet and exceed revenue targets for the Software Department
• Reporting sales metrics such as projected sales forecast and pipelines
• Prepare and deliver sales presentations, proposals, tenders and contracts to potential clients
• Negotiate contracts and pricing with clients to ensure profitability and customer satisfaction
• Collaborate closely with colleagues from different teams to satisfy customer objectives ensuring the timely delivery of services and customer satisfaction
• Act as a "trusted advisor" to the company’s clients

JOB DESCRIPTION

• Supervise and provide guidance for a team of sales coordinators.
• Coordinate with the customer on delivery arrangement such as re scheduling request, cancellation requests, etc.
• Work with interdepartmental on sales related matters
• Process Purchase Order and ensure upon receipt of confirmed sales order timely
• Assist in logistic arrangement eg sample/ documents shipping arrangement
• Administrative support such as e-filing of sales documents to ensure audit compliance.
• Prepare sale reports to sales team.
• Quotation for sales enquiries.
• Process Sample requests from customers
• Prompt and regular upkeeping of customers' database to maximise customer relationship management.
• Handle and attend to customer's enquiry and complaints
• Any other duties as assigned.

JOB REQUIREMENTS

• Min. Diploma in Business Administration, Engineering, Sales and Marketing or equivalent
• Min 5 years in sales administration and coordination
• Customer Service orientated
• Proactive team player with the ability to work independently in challenging projects and timelines.
• Meticulous, efficient, enthusiastic, and resourceful

Job Summary

The Water Treatment Marketing Support Executive will play a crucial role in developing and executing marketing strategies that promote our water treatment products and services. This position requires a blend of technical knowledge in water treatment processes and strong marketing acumen to effectively communicate our value proposition to clients and stakeholders.

Key Responsibilities

1. Develop and implement comprehensive marketing strategies to support the promotion of our water treatment solutions.
2. Collaborate with the sales team to create targeted marketing materials, including brochures, presentations, and case studies.
3. Conduct market research to identify trends, customer needs, and competitive landscape within the water treatment industry.
4. Organize and participate in industry events, trade shows, and webinars to showcase our products and services.
5. Manage digital marketing campaigns, including social media, email marketing, and website content updates.
6. Provide technical support to the sales team by articulating product features, benefits, and applications effectively.
7. Foster relationships with key customers and industry partners to enhance brand visibility and reputation.
8. Monitor and analyze marketing performance metrics to optimize strategies for maximum impact.

Qualifications

1. Bachelor’s degree in environmental science, Chemical Engineering, Marketing, or a related field.
2. Minimum of 1 years of experience in marketing support or product management within the water treatment or environmental sector.
3. Strong understanding of water treatment technologies and processes is highly desirable.
4. Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly.
5. Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management).
6. Strong analytical skills with a data-driven approach to decision-making.
7. Ability to work collaboratively in a team environment while also being self-motivated.
8. Technical Skills:

• Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).
• Familiarity with water quality parameters and analytical methods.
• Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$4200 – S$ 6800.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City

Job Description:

Key Responsibilities:

Market Research: Conduct comprehensive market research to understand fintech industry trends, customer behavior, and competitive dynamics.

Data Collection and Analysis: Gather and analyze data from various sources, including market research, customer behavior, and campaign performance metrics. Use data analysis tools to derive actionable insights.

Strategy Development: Formulate comprehensive marketing strategies, including defining target audiences, market positioning, messaging, and campaign planning, with a focus on fintech-specific insights.

Creative Direction: Provide creative direction and oversee the execution of fintech marketing campaigns, ensuring alignment with the established strategy and brand guidelines.

Setting Marketing Goals and Objectives: Collaborate with the leadership team to establish clear and measurable marketing goals that align with overall business objectives in the fintech sector.

Campaign Planning: Plan and execute fintech marketing campaigns, setting objectives, budgets, timelines, and fintech-specific KPIs. Monitor and report on campaign performance.

Optimization: Continuously monitor fintech marketing efforts, analyzing key metrics and fintech-specific KPIs. Identify areas for improvement and recommend adjustments based on data analysis.

A/B Testing: Conduct A/B testing and experiments to evaluate the impact of different fintech marketing approaches and make data-driven recommendations.

SWOT Analysis: Contribute to SWOT analyses focused on the company's fintech market position, identifying opportunities for innovation and addressing potential threats within the fintech industry.

Reporting and Communication: Communicate fintech marketing strategies, results, and insights to the leadership team and stakeholders. Provide regular updates on progress toward fintech marketing goals.

Qualifications:

- Bachelor's degree in Marketing, Business, Economics, or a related field.

- Strong analytical skills and proficiency in data analysis tools, with a focus on fintech-specific data.

- Excellent communication skills, both written and verbal.

- Detail-oriented with the ability to manage multiple tasks and deadlines.

- Enthusiasm for learning and a strong desire to contribute to both high-level fintech marketing strategy and data-driven decision-making.

- Knowledge of market research methodologies, digital marketing, and fintech industry trends.

Benefits:

- Competitive salary commensurate with experience.

- Health insurance.

- Opportunities for professional development and growth in the dynamic fintech sector.

- Collaborative and innovative work environment.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry.

Our brand, instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

Job Overview

We are seeking a motivated and creative Marketing intern to join our Singapore team in a startup environment. This role provides a hands-on experience in diverse aspects of in-house marketing operations.

Key Responsibilities

• Manage social media accounts, including content ideation, copywriting, content creation, planning, and scheduling.
• Focus on creating engaging TikTok videos and other short-form content to grow our online presence.
• Assist in executing marketing campaigns and activations.
• Support the team in the day-to-day implementation and execution of marketing efforts.
• Help with logistics and execution of on-site events.
• Perform other tasks assigned by the supervisor.

Requirements

• Currently enrolled in or a recent graduate of a marketing, communications, or related Diploma/Degree program.
• Must be highly skilled at creating TikTok videos and short-form social media content. Must not be sky to be in front of the camera if need be.
• An active personal presence on social media platforms is a bonus, along with a strong understanding of current social media trends and audience engagement.
• Strong understanding of digital marketing principles and techniques.
• Experience in creating engaging content for TikTok, Reels, and other social media platforms.
• Proficiency in tools like CapCut, Canva, Visme, SendinBlue, or similar platforms.
• Strong command of written and spoken English.
• Excellent analytical and problem-solving skills.
• Ability to work independently and collaboratively as part of a team
• Positive attitude with a strong willingness to learn.
• Able to commit to an internship duration of 3–6 months.

Company Video

https://www.youtube.com/watch?v=DJ8eUu5vsho

Job Details:

• Working Hours:11:00 AM - 2:00 PM OR 5:00 PM - 7:00 PM (Saturday & Sunday)
• Salary: SGD 10-12/hour + Commission
• Location: Islandwide

Key Responsibilities:

1. Distribute promotional flyers at designated locations to attract potential leads.
2. Engage with parents and students to introduce the company's educational programs.
3. Gather contact information of interested leads and encourage sign-ups for trial classes.
4. Represent the company in a professional and friendly manner.

Requirements:

• Outgoing and approachable personality with strong communication skills.
• Comfortable interacting with people in a public setting.
• Enthusiastic about education and helping others learn.
• Able to work weekends (Saturday and Sunday).

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

The work model for the role is: Hybrid #LI-Hybrid

This role is contributing to the Robotics & Discrete Automation Business Division in SEA/Oceania/Middle East/Africa (SOMA) region.

You will be mainly accountable for:

• Accountable for total Cobot sales in the SEA/Oceania/Middle East/Africa (SOMA).
• Open new channels and sell to distributors, Cobot experts, and small machine builders.
• Support and grow Cobot know-how within new channels.
• Manage and evaluate performance of distributors and new channels.
• Conduct Cobot demonstrations for customers.
• Assist sales teams with Cobot presentations and proposals.
• Promote partnerships with ecosystem partners.
• Propose and support marketing campaigns.
• Manage Cobot leads and follow up.
• Monitor and record Cobot pipeline.
• Manage channel conflicts.
• Represent Cobot sales at events and in media.
• Ensure price consistency across channels.
• Gather market intelligence on competitors.

Requirements:

• Driven and Proactive individual comfortable with opening doors to new customers.
• Bachelor’s Degree (Engineering preferred).
• 5 years of relevant industry sales or related experience in robotics and automation.
• Strong technical and application knowledge in robotics, with some hands-on experience being a plus.
• Experience in coaching, motivating, and developing sales personnel to achieve revenue and profitability targets.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

POSITION OVERVIEW

The Channel Sales Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Sales Manager is responsible for achieving sales, profitability, and partner recruitment objectives.

The Channel Sales Manager represents the full range of company products and services to assigned partners but may concentrate on specific solutions or product sets when aligned with a partner's vertical market focus. The Channel Sales Manager reports to the Regional Sales VP.

JOB RESPONSIBILITIES

· Establishes productive, professional relationships with key personnel in assigned partner accounts.

· Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.

· Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

· Interact with (large) End Users as a company Single Point Of Contact (SPOC) and coordinate projects deployments and Partner selection for these projects.

· Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner

· relationship.

· Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

· Sells through partner organizations to end users in coordination with partner sales resources.

· Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

· Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.

· Ensures partner compliance with partner agreements.

· Drives adoption of company programs among assigned partners.

· Achieves assigned sales quota in designated partner accounts.

· Meets assigned expectations for profitability.

· Completes partner account plans that meet company standards.

· Maintains high partner satisfaction ratings that meet company standards.

· Completes required training and development objectives within the assigned time frame.

Organizational Alignment:

· Reports to the Regional Sales VP.

· Closely coordinates company executive involvement with partner and end-user customer management as appropriate.

· Works closely with Presales and Post sales to ensure customer satisfaction and problem resolution.

Work Experience:

• Previous experience as a Regional Channel Sales Manager and member of a local team.
• Experience in selling Voice Solutions to Channels, service providers and enterprise.

· Experience is selling managed services and SaaS/UCaaS/CCaaS/CPaaS.

• Ability to engage on all levels. Ability to address customers from the technology level and all the way up to the strategic & telecom trends level.
• Proven ability to identify the key decision makers in each opportunity.
• Experience in managing sales and management of a network of distributors/partners.

· Good presentation skills and speaking in front of a large audience in conferences.

• Minimum university education or equivalent, Electrical Engineer/Computer Science/Telecommunications degree. Master’s degree in business administration is an advantage.
• VoIP experience is a must.

Other Requirements

• Dynamic, self-starter with a hunger for sales and winning business. Strong business acumen and entrepreneurial spirit.
• Team player, working effectively in a multinational environment.
• Strong understanding of telecommunications industry, customer requirement and market dynamics.
• Full command of the English language.
• Hybrid Work and regular travel to visit the customers and partners throughout the region.
• Location: Singapore / Malaysia / Hong Kong

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Creating user accounts for corporate customers
• Assisting the Sales and CRM team in the placing of orders for corporate customers
• Assisting the Sales team in the preparation of documents for tenders and projects
• Generating invoices for corporate customers
• Generating sales and incident reports for internal analysis
• Assisting the Sales Manager in clearing customer payables
• Any tasks as and when assigned by line manager

JOB REQUIREMENTS

• To be proficient in basic computer skills (especially MS Office functions)
• To be a good team player with good communication skills
• To be meticulous and reliable
• To be willing to learn and step out of existing job scope when required