POSITION OVERVIEW

The Channel Sales Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Sales Manager is responsible for achieving sales, profitability, and partner recruitment objectives.

The Channel Sales Manager represents the full range of company products and services to assigned partners but may concentrate on specific solutions or product sets when aligned with a partner's vertical market focus. The Channel Sales Manager reports to the Regional Sales VP.

JOB RESPONSIBILITIES

· Establishes productive, professional relationships with key personnel in assigned partner accounts.

· Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.

· Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

· Interact with (large) End Users as a company Single Point Of Contact (SPOC) and coordinate projects deployments and Partner selection for these projects.

· Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner

· relationship.

· Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

· Sells through partner organizations to end users in coordination with partner sales resources.

· Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

· Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.

· Ensures partner compliance with partner agreements.

· Drives adoption of company programs among assigned partners.

· Achieves assigned sales quota in designated partner accounts.

· Meets assigned expectations for profitability.

· Completes partner account plans that meet company standards.

· Maintains high partner satisfaction ratings that meet company standards.

· Completes required training and development objectives within the assigned time frame.

Organizational Alignment:

· Reports to the Regional Sales VP.

· Closely coordinates company executive involvement with partner and end-user customer management as appropriate.

· Works closely with Presales and Post sales to ensure customer satisfaction and problem resolution.

Work Experience:

• Previous experience as a Regional Channel Sales Manager and member of a local team.
• Experience in selling Voice Solutions to Channels, service providers and enterprise.

· Experience is selling managed services and SaaS/UCaaS/CCaaS/CPaaS.

• Ability to engage on all levels. Ability to address customers from the technology level and all the way up to the strategic & telecom trends level.
• Proven ability to identify the key decision makers in each opportunity.
• Experience in managing sales and management of a network of distributors/partners.

· Good presentation skills and speaking in front of a large audience in conferences.

• Minimum university education or equivalent, Electrical Engineer/Computer Science/Telecommunications degree. Master’s degree in business administration is an advantage.
• VoIP experience is a must.

Other Requirements

• Dynamic, self-starter with a hunger for sales and winning business. Strong business acumen and entrepreneurial spirit.
• Team player, working effectively in a multinational environment.
• Strong understanding of telecommunications industry, customer requirement and market dynamics.
• Full command of the English language.
• Hybrid Work and regular travel to visit the customers and partners throughout the region.
• Location: Singapore / Malaysia / Hong Kong

Introduction:

Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements. Our group is currently expanding and there will be several vacancies available.

Job Descriptions:

• Processing of sales & service orders
• Handling of delivery arrangement
• Maintaining and updating database including stock-in & out data
• Liaising with customers on their orders & requirements
• Assisting Sales Team on filing, data entry and follow-up (when necessary)
• Any ad hoc duties as assigned

Job Requirements:

• Minimum "O" level
• Able to converse in English
• Knowledge of ERP, SAP, and MICROSOFT BUSINESS CENTRAL will be an advantage.
• At least 2 years of working experience in Admin coordination work
• Team Player

Location:

• Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

We regret that only shortlisted candidates will be notified.

We are currently prioritising candidates able to work in Singapore without the need for sponsorship of an employment visa.

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

Benefits:

• Dental insurance
• Health insurance

Responsibilities:

• Guide sales in the qualification of customer needs
• Solution demonstrations, both standard and tailored to suspects and prospects
• Providing technological guidance to new and potential customers e.g. Proof of Concepts and workshops
• Responding in writing to customer requirements
• Responding to Request for Information/Proposal documents
• Working with sales on the execution of specific sales strategies
• Meeting customers and delivering solution centric presentations
• Boost sales efforts with in-depth product and business expertise
• Prepare the bid review validation process
• Maintain an in-depth knowledge of the Digital payment solutions, services offerings and methodologies
• Work closely with sales in order to win new deals.
• Take the lead for a comprehensive solution offering.
• Pitch and guide customers in adopting digital payment solution.

Requirements:

• A minimum of 5 years’ experience in Solution sales or similar
• Proficient in banking payment ecosystem with preferably experience with Networks (Visa, Mastercard, JCB…) or processors.
• Able to discuss and define strategies to deploy Digital issuance and digital payment processing by suggesting suitable implementation to prospects and customers.
• Strong understanding of the payment echo-system and Networks strategy.
• Proficient in the various related technologies such as EMV-Tokenization, payment processing, acquiring, digital issuance or mobile payment.
• Experience in managing clients in China, Hong Kong and Taiwan.

Job Details:

• Working Hours:11:00 AM - 2:00 PM OR 5:00 PM - 7:00 PM (Saturday & Sunday)
• Salary: SGD 10-12/hour + Commission
• Location: Islandwide

Key Responsibilities:

1. Distribute promotional flyers at designated locations to attract potential leads.
2. Engage with parents and students to introduce the company's educational programs.
3. Gather contact information of interested leads and encourage sign-ups for trial classes.
4. Represent the company in a professional and friendly manner.

Requirements:

• Outgoing and approachable personality with strong communication skills.
• Comfortable interacting with people in a public setting.
• Enthusiastic about education and helping others learn.
• Able to work weekends (Saturday and Sunday).

Job Details:

• Working Hours:11:00 AM - 2:00 PM OR 5:00 PM - 7:00 PM (Saturday & Sunday)
• Salary: SGD 10-12/hour + Commission
• Location: Islandwide

Key Responsibilities:

1. Distribute promotional flyers at designated locations to attract potential leads.
2. Engage with parents and students to introduce the company's educational programs.
3. Gather contact information of interested leads and encourage sign-ups for trial classes.
4. Represent the company in a professional and friendly manner.

Requirements:

• Outgoing and approachable personality with strong communication skills.
• Comfortable interacting with people in a public setting.
• Enthusiastic about education and helping others learn.
• Able to work weekends (Saturday and Sunday).

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

The work model for the role is: Hybrid #LI-Hybrid

This role is contributing to the Robotics & Discrete Automation Business Division in SEA/Oceania/Middle East/Africa (SOMA) region.

You will be mainly accountable for:

• Accountable for total Cobot sales in the SEA/Oceania/Middle East/Africa (SOMA).
• Open new channels and sell to distributors, Cobot experts, and small machine builders.
• Support and grow Cobot know-how within new channels.
• Manage and evaluate performance of distributors and new channels.
• Conduct Cobot demonstrations for customers.
• Assist sales teams with Cobot presentations and proposals.
• Promote partnerships with ecosystem partners.
• Propose and support marketing campaigns.
• Manage Cobot leads and follow up.
• Monitor and record Cobot pipeline.
• Manage channel conflicts.
• Represent Cobot sales at events and in media.
• Ensure price consistency across channels.
• Gather market intelligence on competitors.

Requirements:

• Driven and Proactive individual comfortable with opening doors to new customers.
• Bachelor’s Degree (Engineering preferred).
• 5 years of relevant industry sales or related experience in robotics and automation.
• Strong technical and application knowledge in robotics, with some hands-on experience being a plus.
• Experience in coaching, motivating, and developing sales personnel to achieve revenue and profitability targets.

Introduction:

Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements. Our group is currently expanding and there will be several vacancies available.

Job Descriptions:

· Manage sales enquires and process quotations.

· Process sales or service orders.

· Process draft billings.

· Meet up with customers.

· Any ad hoc duties as assigned

Requirement:

· Diploma & above.

· Minimum 2 years of sales or admin experience. Commensurate with experience.

· Knowledge of SAP will be an advantage.

· Only Locals (Singaporean or PRs) need to apply.

Location:

· Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

We regret that only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Benefits:

· Dental insurance

· Health insurance

Schedule:

· Day shift

· Monday to Friday

· Weekend availability

Supplemental pay types:

· 13th month salary

· Performance bonus

Education:

· Local Polytechnic Diploma (Preferred)

Experience:

Sales: 2 years (Preferred

Key Responsibilities:

• Foster strategic partnerships with C-level executives, business unit leaders, and senior management to elevate the company's profile and ensure stakeholder collaboration
• Develop and execute a comprehensive annual sales strategy aligned with the company's objectives and vision
• Collaborate with Executive Management to identify and capitalize on internal and external opportunities, driving business growth and innovation
• Design and implement tailored sales strategies to support the company's leadership and vision, ensuring seamless communication and coordination across multiple teams and phases
• Drive sales growth by prioritizing and executing multi-channel sales strategies, informed by market research and competitor analysis
• Optimize sales performance by analyzing trends, results, and market indicators, and recommending data-driven improvements

Requirements:

• Proven track record of success in IT services sales in Singapore, with a minimum of 15 years of experience
• Demonstrated ability to manage large portfolios (USD 30M+) and close high-value deals (Total Contract Value : USD 20M+)
• Experience working with top-tier IT services companies, with a strong understanding of the industry landscape
• Skilled in gross-profit planning, marketing strategy implementation, and trend analysis
• Adept at setting sales objectives, forecasting sales volumes, and tracking market trends and competitors

Qualifications / Skills:

• Consistent achievement of sales targets and goals
• Expert negotiation and persuasion skills
• Customer-centric approach to sales, with a focus on understanding and meeting customer needs
• Strategic sales planning and execution
• Strong relationship-building and management skills
• Process management and optimization expertise

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

http://www.dadaconsultants.com/

—------------

EA License number : 20S0283

EA Personnel : R1332294

Pre-Sales Solution Engineer

Our Sales team is the driving force behind our company's growth, handling the entire sales cycle from prospecting and business development to expanding our services with existing clients through effective account management. We pride ourselves on our dynamic, fast-paced, and multicultural environment, where ambition and innovation thrive.

What is the role about?

We are now searching for an experienced Pre-Sales Solution Engineer to provide technical knowledge, advice, and support to sales representatives and customers during the sales process to resolve requests regarding products and technical issues and to maximize the benefits derived from the organizations’ products and or services.

Key responsibilities:

• Provides presales technical expertise to the Product teams and customers.
• Provides technical input into projects and technical documents and identifies additional sales opportunities with existing customers.
• Installs and demonstrates the products at customer sites.
• Collaborates with product teams to develop and recommend products and services to meet customer’s requirements.
• Assist customers to identify their technical specifications and determine what documentation is required to incorporate the organization’s products into customer applications.
• Maintains up-to-date and comprehensive knowledge of the organizations and competitor’s products and/or services.
• Writes blogs, white papers, and other technical material to promote the products and technical capability of the company.
• Helps the customer, if needed, in the implementation of the new products and makes sure the defined specifications are in place and helps implementing them.

Who are you?

• 7 - 10 years of Technical Solution experience within IT (mainly Cloud)
• BA/BS degree in Business Administration, Sales, or a relevant field
• Experience in the IT Industry (IaaS)
• Experience in writing blogs, attending events, and making presentations.
• Experience working cross-functionally with internal and external stakeholders.
• Fluency in English and one Asian language (both, verbally and in writing) to liase with stakeholders in the region.
• SAP experience is a plus.

Benefits:

• Competitive salary + AWS + annual bonus scheme
• The possibility to develop yourself and build your career
• Comprehensive Health Insurance
• 18 days paid time off
• Multi-cultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at life at Leaseweb. For questions, please reach out to Danisha Ardilla, Talent Acquisition Specialist, at: [email protected]

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

This Sales Development Manager will work with a motivated and successful team at the forefront of electron microscopy in Asia and around the world! You will find creative ways to deliver business growth for materials science electron microscopy products (TEM, SEM, DualBeam and XPS) in the APJ region. You will work closely with our academic and industrial research customers, to understand their application needs and target new markets, build links with new customers, and increase sales.

Job responsibilities will include:
• Explaining new products, technology, workflows and solutions to customers including in the battery, steel, automotive, and coatings industries, as well as to academic researchers.
• Initiating and driving business development projects to deliver pipeline and bookings growth for electron microscopy and XPS products in the region.
• Establishing and maintaining strong relationships with key customers to better understand how to make them successful, both in academia and industry.
• Market research and analysis, including participating in microscopy societies and conferences, using online tools such as websites, databases and social media, and identifying key opinion leaders
• Delivering pipeline and bookings growth for FIB, SEM, TEM and XPS products in the region
• Event planning and execution including conferences, workshops, trade shows and webinars, and presenting at such events.
• Adapting or translating marketing and presentation materials for local use.
• Training the sales force about new solutions, applications and competitor products.

The ideal candidate would have:
• A university degree or equivalent, preferably a PhD or similar research experience in the field of materials science, metallurgy, electron microscopy, nanotechnology, physics, chemistry, engineering or similar
• Strong understanding of electron microscopy technology and application to Materials Science research, preferably with hands-on experience
• A passion for electron microscopy and materials science
• Be a fast learner willing to tackle new challenges in a sales environment.
• Energy and a “can do” mind-set.
• Excellent communication skills, both verbal and written, including the ability to explain technical concepts and applications clearly to a range of audiences, to gain trust, to influence and persuade others, to present at conferences, and to work well in teams.
• Ability to achieve results and work to agreed timelines.
• Good judgement and decision-making skills.
• Enthusiasm to work within a diverse, cross-functional, international team
• A high level of integrity and a desire to improve customer outcomes
• Willing to travel up to 60%, mainly within the APAC region

Interested applicant please submit your application via

https://jobs.thermofisher.com/global/en/job/R-01295343/Sales-Development-Manager

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Creating user accounts for corporate customers
• Assisting the Sales and CRM team in the placing of orders for corporate customers
• Assisting the Sales team in the preparation of documents for tenders and projects
• Generating invoices for corporate customers
• Generating sales and incident reports for internal analysis
• Assisting the Sales Manager in clearing customer payables
• Any tasks as and when assigned by line manager

JOB REQUIREMENTS

• To be proficient in basic computer skills (especially MS Office functions)
• To be a good team player with good communication skills
• To be meticulous and reliable
• To be willing to learn and step out of existing job scope when required

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Specialist, Renewal Sales (India)

Reporting to the Sales Manager, the Specialist, Renewal Sales will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in India region. Candidates with excellent command of English and Hindi language, cultural nuisance for the said territory are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

Job Description

~ Familiar with different e-commerce platforms systems.

~ Understand e-commerce skills, knowledge and sales strategies.

~ Analyse new market trends, business opportunities and market segments in global and local landscape.

~ Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI.

~ Understand how to set up on different online platforms.

~ Develop and implement roadmap for online store's functionality.

~ Develop, manage, and measure performance of technology vendor relationships.

~ Drive e-commerce sales performance.

Requirement

-At least 1 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): strategy sales, excel, customer service

-If you are interested in this position, please mail resume and recent photo to whatsapp to 91467256.

JOB DESCRIPTION

• Supervise and provide guidance for a team of sales coordinators.
• Coordinate with the customer on delivery arrangement such as re scheduling request, cancellation requests, etc.
• Work with interdepartmental on sales related matters
• Process Purchase Order and ensure upon receipt of confirmed sales order timely
• Assist in logistic arrangement eg sample/ documents shipping arrangement
• Administrative support such as e-filing of sales documents to ensure audit compliance.
• Prepare sale reports to sales team.
• Quotation for sales enquiries.
• Process Sample requests from customers
• Prompt and regular upkeeping of customers' database to maximise customer relationship management.
• Handle and attend to customer's enquiry and complaints
• Any other duties as assigned.

JOB REQUIREMENTS

• Min. Diploma in Business Administration, Engineering, Sales and Marketing or equivalent
• Min 5 years in sales administration and coordination
• Customer Service orientated
• Proactive team player with the ability to work independently in challenging projects and timelines.
• Meticulous, efficient, enthusiastic, and resourceful

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.
• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

Qualifications

• Proven sales experience, meeting, or exceeding targets
• Degree in Business Administration, or similar.
• Demonstrable experience as head of sales, developing client-focused, differentiated, and achievable solutions
• A strong track record of success in solution/complex program selling
• Understanding of different aspects of the business (Operations, Procurement, Supply Chain, Service, Marketing, R&D, Legal & Finance).
• Strong leadership qualities.
• Excellent communication skills.
• Meticulous attention to detail.
• Strong IT skills and knowledge of MS Office
• The ability and motivation to persistently pursue and achieve stretching objectives which drive the business forward.
• The ability to effectively lead and manage the performance of people by being a role model to others, monitoring progress on objectives and leadership behaviors and coaching others for success, in line with the Smiths Way
• The ability to build an effective network of relationships both internally and externally, understanding the customers’ needs.
• The ability to engage, challenge and work effectively with others, within culture diversified team and customers and internal stakeholders and team globally.
• Willing and able to identify and support change and continuous improvement in own and wider business environment.
• Culturally aware & tolerant

Job Description

Daily operational duties (internal):

• Respond to email and call queries from customers appropriately and in a timely manner.
• Work closely with all internal departments (sales team) & customers for order fulfilment & provisioning requirements in a timely manner.
• Actively monitor order-processing status until case is completed.
• Coordination for daily hardware delivery to customers.
• Attend to first line troubleshooting for customers for mobile services.
• Ensure prompt & timely update of data entry into internal CRM system.
• Check daily reports on customer’s mobility provisioning requirements.
• Develop and maintain positive relationships with customers to ensure positive customer experience.
• Undertake any other Ad-hoc duties as assigned by supervisor.

Daily operational duties (external to suppliers):

• Order submission & procurement of services from multiple vendors to fulfil customer’s orders
• To be the Point-of-Contact with suppliers on daily operational matters to ensure smooth processing and order fulfilment
• Check and ensure accuracy of cost invoiced by suppliers then reconcile & submit bill disputes to suppliers when required.

Job Requirements

• At least 2-3 years of experience in order fulfilment and sales support
• Strong follow-up and co-ordination skills
• Good interpersonal skills to work well with all levels
• Good communication skills both written and verbal
• Good team player with initiative
• Meticulous in numbers and analytical
• Proactive & self-motivated
• Able to work under stress

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated