Sales Admin (Imports, Exports, and Logistics)

• Location: Clarke Quay
• Working Hours: 5 days/44 hours
• Salary Range: S$ 2,500 - 3,500+

Job Summary:

We are seeking an experienced Sales Admin to manage our imports, exports, and local logistics operations for a leading brand in retail industry. The ideal candidate will have a strong background in sales administration, logistics, and customer service.

Requirements:

• Relevant experience as sales admin or related field
• Strong knowledge of imports, exports, and local logistics regulations and procedures
• Proficient in Microsoft Office and Email writing skills

Responsibilities:

• Manage and coordinate imports, exports, and local logistics operations
• Ensure compliance with relevant regulations and laws governing imports and exports
• Provide sales support and customer service to clients
• Process sales orders, invoices, and other related documents
• Maintain accurate records and reports on sales, inventory, and logistics operations
• Collaborate with internal stakeholders to resolve logistics and sales-related issues
• Identify opportunities to improve logistics and sales processes

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: Senoko
• Working Days: Mon to Fri: 8am to 5:30pm, One Sat per month: 8am to 12pm
• Salary : $2500 - $3100

Job Description

• Managing of daily sales activities and processing of orders.
• Maintaining close communication with customers, production, and supply chain teams to ensure timely fulfilment of orders.
• Professional handling of enquiries and assisting customers to provide effective solutions. Timely follow up to ensure resolutions.
• Consolidating and providing of documents and samples for customers’ order related information as required.
• Ensure timely invoicing to customers and proper collection of reusable drums.

Requirements

• ‘O’ levels equivalent and higher
• Proficient in Microsoft Office
• Minimum 2 years of experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Permanent role
• Raffles Place
• Monday - Friday, office hours
• To provide total solutions to clients’ staffing needs. Identify and pursue opportunities to cross sell other services and products to meet the needs of the client and increase revenue of branch/division.
• To meet monthly sales target in GP & Contribution
• To represent both the employer and employee and to manage & retain clients and candidates.
• Communicate terms and conditions of business including pricing (with appropriate approval) and guarantee provisions with clients to ensure common understanding of service expectations and costs.
• Understand the job-scope and the job-requirements from the clients before proceeding to source.
• To attract, select and present quality candidates who match the specific recruitment needs of our clients.
• To match the candidate to the right job and to provide opportunities to candidate.
• To manage and retain good candidates.
• Prepare written and verbal applicant resume summaries and brief candidates on the position & interview.
• To build strong relationship with clients and candidates. Maintain existing client relationships to ensure strong repeat buying and extension of services within the account.

Requirements:

• Degree
• CEI certification is an advantage
• Minimum 2years of experience in recruitment or in a target-oriented environment
• Strong knowledge in staffing techniques and labour regulations
• Possess a high degree of diplomacy and tact in managing issues and difficult situations
• To be actively involved in a highly dynamic and fast-paced work environment.
• Excellent communication and relationship building skills.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Site Operations Management

• Manage the daily operations and maintenance of signed sites.
• Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

• Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

• Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

• Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
• Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

• Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
• Provide regular operational feedback and propose improvement suggestions.

Relationship Management

• Maintain cooperative relationships with site owners to continuously optimize collaboration models.
• Preserve and enhance brand image with site partners.

Job Requirements

• At least 6-8 years of experience in sales planning & business intelligence
• Strong in data analytics
• Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
• Strong cross-department communication, project management, and problem-solving skills.
• Data-driven mindset with high sensitivity to key operational metrics.

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Specialist, Renewal Sales (India)

Reporting to the Sales Manager, the Specialist, Renewal Sales will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in India region. Candidates with excellent command of English and Hindi language, cultural nuisance for the said territory are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

Our company specializes in offering face-to-face marketing services to organizations, providing them with a powerful way to connect with potential buyers.

Responsibilities:

• Assist clients to represent their brands via F2F marketing

• Come up with marketing solutions with peers

• Meet sales target and team KPI

What to EXPECT:

• Travelling Opportunities

• Personal Growth and Development

• Exposure to the industry

• 1 to 1 Coaching

• Advancement and Workshops

We provide a 2 weeks on-the-job training for no-experience candidates. Apply with us to get to know out company better and start your kickstart your career journey!

Responsibilities

· Accomplish Backend Sales and Booking Budgets set by BU

· Manage the Sales and Booking forecast accurately and to align with BU

· Analyze and map out Customers' Tester platforms against Devices Type and EndApplication

· Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.

· Understand customers' business direction and industry market trend via testers' install map and investment plan.

· Explore what types of future Devices customers will be focusing on for the next3 years

· Generate monthly progression reports and review with BU

· Progressively increase Backend Business (Cellcia, Prober) MS through New Devices, Penetration or Development and Legacy Replacement

· Create Strategy to counter New Devices customers in their next business expansion

· Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion

· Conduct Monthly review meeting between BU and Region to align goals according to GT35 goal and realize business plan

· Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to GT35 goal

· Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR)in the next business expansion

· Conduct Monthly review meeting between BU and Region to align GT35 goal and realize business plan

· Strengthening Operational Readiness

· Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements

· Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

Sales Team Leader

Job Description & Requirements

Job Highlights:

• Highest Remuneration
• Attractive performance commissions
• Allowance scheme and performance bonus to jump-start your career
• Career Advancement
• Work Life Balance
• Family-oriented working culture
• Strong support and guidance

Job description

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.

To be successful as a team leader, you should have a track record of team motivation and positive sales results. Ultimately, a top-notch team leader should display excellent interpersonal skills to build quality relationships with the team and with customers and be goal-driven.

Team Leader Responsibilities:

• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.

Requirements :

• Local Diploma/ Degree holder in any discipline from a recognised institution
• Ideally come from a finance related background, with team leader experience
• Highly driven, result-oriented with good interpersonal skills
• Loves interacting with people
• Excellent interpersonal and communication skills coupled with adaptability
• Ability to help colleagues out/train where necessary.

Our client, a leading player in the B2B information and services space is looking for an experienced Sales Manager based here in Singapore who would be responsible to drive revenue growth across the events and marketing services in the APAC region.

Responsibilities:

• Sell events and marketing services to the Financial media clients.
• Develop new business opportunities while maintaining relationship with existing clients in Asia.
• Reaching out and converting inbound leads to drive new business and expand target audience.
• Prepare sales reports and analysis for senior management.
• Keeping up with industry trends and market changes.
• Working closely with the marketing and product development departments to support revenue and product growth.

Your profile:

• A Bachelor degree with at least 4 years of experience in event sponsorship and consultative sales, preferably related to the Financial Services Industry.
• You will have a good track record as a business development leader.
• You will have experience with B2B information services such as lead-generation, digital, events, research, and data.
• You will be proactive, a problem-solver, full of energy, decisive, solutions-driven and results-oriented.
• Excellent communication and presentation skills.

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and attractive commission.

If you are interested in this role, we would love to hear from you! Please send your most up to date CV, and we will be in touch should the role be suitable.

EA License No.: R1114955

Agency License No.: 11C4388

Job Summary:

Titan Tech Academy is seeking a dynamic and results-driven Enrolment Consultant to join our team. The Enrolment Consultant will play a pivotal role in driving revenue growth by identifying and nurturing new business opportunities, as well as maintaining and expanding relationships with existing clients. The ideal candidate is a motivated sales professional with a passion for technology education and a proven track record of meeting and exceeding sales targets.

Key Responsibilities:

● Develop sales strategies to promote the center's enrichment programs and services to increase revenue and customer base. This may involve collaborating with other team members to create marketing materials, attending trade shows or conferences, and conducting outreach efforts to potential clients.

● Build and maintain relationships with clients, ensuring that they are satisfied with the center’s services and addressing any concerns or issues that may arise.

● Set, analyse and achieve sales targets to guide sales performance in the organisation, evaluate and monitor productivity against business objectives, as well as identify factors that affect sales operations in stores. Develop recommendations for improvement.

● Regularly report on sales performance, providing analysis and recommendations for improvement. This may involve tracking sales data, maintaining the sales pipeline, analyzing market trends, and monitoring competitor activity.

● Collaborate with other departments to ensure the smooth functioning of the center.

Skills & Qualifications:

● Diploma and above in business administration, Marketing, or a related field.

● Minimum of 1-year proven track record in sales, preferably in the education field.

● Strong communication, negotiation, and interpersonal skills.

● Strong organisational and time management skills.

● Willingness to work flexible hours, including evenings and weekends.

● The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

● Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

· Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

Role Description:

This position reports to the Creative Director and engages with clients, suppliers and vendors.

Specific Responsibilites:

You will be involved in:

· Handle enquiries and communicate with clients to understand their needs

· Provide professional advice on space planning, design conceptualization and material selection

· Prepare quotations and work schedules for clients

· Manage and coordinate project progress

Competencies:

· Positive attitude and self-motivated

· Excellent interpersonal and communication skills

· Proficient in design software will be an advantage but not necessary

Job Highlights

· Entry level are welcome to apply

· Training will be provided

· Flexible work hours and locations

· Full commission based salary

Both experienced/non-experienced candidates are welcome to apply.

Singaporeans or Singapore PRs only.

We regret to inform only shortlisted candidates will be notified.

Thank you for your application.

What you’ll do

We’re currently looking for a Sales Development Representative in our team. You will drive Airwallex’s future growth engine to develop leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building – you like to actively participate in the prospecting and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

This role is based in Singapore.

Responsibilities:

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
• Move qualified leads through the buyer journey with the goal of booking product demonstrations
• Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat and social media
• Present product information to customers once you have identified their needs
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Inform and recommend outreach strategies and best practices by testing various touch points

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Strong motivator and self starter who is able to operate in a hyper growth environment
• Natural communicator who loves connecting to people
• Ambitious to make an impact and have a constant desire to improve yourself
• Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance
• Process driven – You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
• A team player – You are a natural at building relationships with your colleagues but can work independently at ease
• Track record of top performance or prior success in an SDR-related role
• Superior verbal and written communication skills
• Fluency in English is required
• Strong interest in technology and/or financial services

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.
• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

Qualifications

• Proven sales experience, meeting, or exceeding targets
• Degree in Business Administration, or similar.
• Demonstrable experience as head of sales, developing client-focused, differentiated, and achievable solutions
• A strong track record of success in solution/complex program selling
• Understanding of different aspects of the business (Operations, Procurement, Supply Chain, Service, Marketing, R&D, Legal & Finance).
• Strong leadership qualities.
• Excellent communication skills.
• Meticulous attention to detail.
• Strong IT skills and knowledge of MS Office
• The ability and motivation to persistently pursue and achieve stretching objectives which drive the business forward.
• The ability to effectively lead and manage the performance of people by being a role model to others, monitoring progress on objectives and leadership behaviors and coaching others for success, in line with the Smiths Way
• The ability to build an effective network of relationships both internally and externally, understanding the customers’ needs.
• The ability to engage, challenge and work effectively with others, within culture diversified team and customers and internal stakeholders and team globally.
• Willing and able to identify and support change and continuous improvement in own and wider business environment.
• Culturally aware & tolerant

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

2. Responsibilities

POS Setting

- Regularly update the POS system to reflect new promotions, discounts, or product listings.

- Reconcile daily sales reports with the POS system

Stock Management

- Ensure timely restocking of promotional items

Staff Training

- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.

- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

- Bachelor’s degree in Retail, Business, Marketing, Management or a related field.

- Relevant experience in managing e-commerce platforms(Shopify) is preferred.

- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.

- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.

- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.

- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

- 20% Employee discount for other products

- Support personal development programs

*Responsibilities:*

- Identifying Potential Customers: Reach out to potential clients and qualify leads.

- Presenting Products or Services: Learn and demonstrate products and services effectively.

- Negotiating: Engage in negotiations with customers.

- Providing After-Sales Support: Offer support to customers post-sale.

- Meeting Sales Targets: Strive to achieve sales goals.

- Communicating Professionally: Communicate effectively, both verbally and in writing.

*Requirements:*

- Possessing Successful Sales Experience: Have prior experience in sales or marketing.

- Demonstrating Commitment to Quality: Exhibit attention to detail, accuracy, and dedication to quality.

- Working Independently: Work autonomously and manage leads efficiently.

- Able to communicate in Chinese is a must

The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions).

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.
• Experience as Ex-Radio Officers, are added advantages.
• Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions)

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.Experience as Ex-Radio Officers, are added advantages.Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.