✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Responsibilities:

Generate sales leads,

Be the first point of contact for prospects and customers

Identify customer needs and AV equipment rental solutions

Build and maintain customer relationships

Achieve agreed upon sales targets and outcomes within schedule

Report on all sales leads and status

Provide accurate and complete information by using data entry, reporting, and follow up procedures

Handle all customer complaints, provide appropriate solutions and alternatives, and follow up within timely manner

Keep records of all customer interactions, process customer information into database, and document process in electronic files in accordance with company policies

Qualify and present ideas to the right customer at the right moment

Prepare quotes and estimates for customers

Experience:

1-3 years of previous successful experience in a similar role (preferred)

Knowledge of AV equipment

Exceptional communication skills

*Salary range stated excludes commission etc... to be discussed.

Supervisor Job Description Template

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Job Description:

A Singapore based precision optical company is looking for dedicated sales engineer who is fast learner, enthusiastic in sales and customer services

Job Responsibilities:

- Identify and develop new business accounts

- Establish good working relationships with customers and partners

- Follow-up and manage customers enquiries and order shipments

- Recommend suitable products and solutions to the customers

- Provide monthly sales update to the management

- Evaluate new potential products for customer

- Manage with system set up, paperwork, commissioning and ensure that delivered system performance is within specifications

- Attend local or overseas events, conferences and exhibitions

Job Requirements

- Diploma or Degree in Engineering (EEE; Electronic, Mechanics; Biomedical etc.) related discipline

- 2 years of sales experience in optics, laser, spectroscopy, and photonics is preferred.

- Fresh graduates who are keen to explore industrial sales or with engineering background are also welcome to apply

- Be keen on business travelling

- Self-driven and motivated team player

- Good presentation and communication skills with willingness to learn

Sales Officer

• Perform preliminary technical review on client's requirement and provide appropriate solution.
• Perform product pricing based on identified solution and furnish a formal quotation to be submitted to the client.
• Execute projects within the assign territory and assist in project execution for other territory.
• Serve as point of contact for clients on all technical and commercial queries.
• Complete and submit all necessary documents required for the bid such as but not limited to technical drawing, brochures, and project documents.
• Compile all documents and records per transaction for filling and safekeeping.
• Request technical drawings to be submitted to the customer for approval.
• Prepare all pertinent documents for order entry.
• Liaise with clients for any order related concerns.
• Monitor delivery of goods.
• Responsible for sales growth of assigned region.
• Follow through on all sales leads and opportunities.
• Responsible in preparing sales materials and other sales documents where necessary.
• Provide technical support to clients via mail, phone, or actual deployment.
• Keep track of all transaction using designated tracking tools.
• Participates on Company Activities and Lead Continuous Improvement Initiatives.

Requirement:

• Local residency to be considered first..
• Comfortable to communicate with customers.
• Able to start work in short notice. *IMPORTANT*
• Independent, initiative and resourceful
• Plus point to have industrial educational background or experience
• No agent needed.

• Acquire and implement marketing activities to bring in new customers and service existing customer relationships.
• Stay up to date of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities.
• Observe customer utilization of company credit lines, payment performance, and assist with collections if necessary.
• Handle any disputes or claims resolution in the event of any disagreements/claims.

Requirements:

• Degree in Business/Marketing or equivalent
• At least 2 years of Sales/Marketing experience in Oil and Gas industry.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are a leading Outsourced Global Sales & Marketing Agency based in Singapore, and we're expanding, looking to groom the next leaders of the industry and bring their careers to greater heights!

Here at Euphoria Organisation, we know that in any marketing agency, the magic starts with our people.

If you are driven, ambitious and love to network, WE WANT YOU!

Entry level to junior position for candidates with experience in digital and social media marketing. You must be competent in social media marketing, have a strong interest in food and a solid portfolio to show for this.

Please include your expected salary range in your application.

A key player in the seafood sector, the company’s services include seafood trading, processing and retailing. The company believes in sustainability and bringing the best seafood for all to enjoy.

Key Responsibilities:
Support the Brand and Marketing Manager on all brand and marketing matters including:

• Plan social media calendars, create engaging content and manage the social media channels (LI, FB, IG and Tiktok etc. for both B2B and B2C brands);
• Strategise, implement and manage ad buys on Meta, Tiktok and Google, with effective tracking for campaign results and improve ROAS;
• Collaborate with influencers and other brands to achieve brand and marketing objectives;
• Monthly reporting of digital marketing initiatives and ROIs;
  Work with in-house designers and manage agencies for design work and SEO (including updating on shopify site);
• Produce seo-optimised blog copies for website;
• Oversee design and creatives for all marketing materials and collaterals;
• Support integrated brand and marketing campaigns for a wide range of products;
• Other adhoc duties assigned;

Requirements:

• Up to 3 years’ experience in digital and social media marketing, preferably in-house and in the FMCG industry
• Diploma/Bachelor in business and/or marketing preferred
• Have proven tracked record of managing ads campaigns from planning to implementation, tracking and reporting
• A good eye for aesthetic
• Possess relevant skills for social media content creation with a solid portfolio to show
• Able to use capcut or other video editing softwares to create reels/Tiktoks
• Familiar with digital marketing ad buy and its technical requirements
• Able to produce content in Mandarin for China market
• Self-starter with strong project management skills and ability to work on multiple projects and deliver them within given timelines
• Able to work with and manage designers and agencies
  

A plus if you have:

• Website management experience (shopify)
• Packaging design experience (to vet)
• GA4 reporting
• A passion for seafood, of course!
  

About Company:

Simtrum was founded in 2019 with the core mission to serve the optical industry with innovation and efficiency. Our founding team has decades of research and development experiences (across NUS and A-star) in high-end microscope systems. We now focus on confocal, super-resolution microscopy and other related fields, catering to both academia research and high end industrial production needs. Our proprietary high resolution microscopes adopt state of the art optical technology, image processing algorithms, with excellent imaging performance to meet the high resolution and fast imaging needs of our technology partners.

Simtrum is a young startup with many exciting opportunities to offer to the right candidates with the right mindset. We are now seeking the following commercial talents to join our team, to expand our reach and support our growth:

Job Descriptions:

1.provide quotations to customers and follow up on sales progress;

2.Update customer information and maintain the CRM system, and use the CRM system to develop and follow up with existing customers;

3. Responsible for communicating with product line suppliers to obtain product information and quotations;

4. Provide feedback and modification opinions to the marketing department on the company’s website and other marketing materials;

5. Prepare and organize and archive product information, contracts, payments, PO, DO, Invoice corresponding to customers and update the procurement system in a timely manner, etc.;

6. Responsible for logistics related matters.

Basic Requirements:

1.The ideal candidate is systematic, meticulous, and CAREFUL! High level of caution is required as you will be dealing with expensive and highly accurate optical instruments.

2.You also have to be highly organised to maintain our documentation and filing. While prior similar experiences are preferred, we are open for fresh graduates with the right attitude and willingness to learn to send in your application.

3.To do well in the Simtrum environment, you should be someone with initiative, curious, can-do attitude, flexible and eager to learn.

4.Fluency in both English and spoken Mandarin is a must, as you will be required to liaise with our Chinese counterparts.

Job Descriptions:

Simtrum was founded in 2019 with the core mission to serve the optical industry with innovation and efficiency. Our founding team has decades of research and development experiences (across NUS and A-star) in high-end microscope systems. We now focus on confocal, super-resolution microscopy and other related fields, catering to both academia research and high end industrial production needs. Our proprietary high resolution microscopes adopt state of the art optical technology, image processing algorithms, with excellent imaging performance to meet the high resolution and fast imaging needs of our technology partners.

Simtrum is a young startup with many exciting opportunities to offer to the right candidates with the right mindset. We are now seeking the following commercial talents to join our team, to expand our reach and support our growth:

Job Descriptions:

1. Visit university professors to promote the company's microscope products and complete sales tasks.

2. Develop regional business based on existing products and assist in collecting market information for products under development.

3. Identify potential markets and establish effective market entry methods.

4. Establish marketing plans and strategies to expand your customer base.

Basic Requirements:

1.Ideally you should have a foundational education in either Electronic Engineering, Photonics, or Physics;

2.exposure to Laser or Optics industry a huge plus. Candidates with at least 1-2 years of related sales, marketing or e-Commerce experiences will be given priority considerations.

3.We are also open for fresh graduates with the right attitude and willingness to learn. To do well in the Simtrum environment, you should be someone with initiative, curious, can-do attitude, flexible, and eager to learn.

ABOUT TREND MICRO

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

POSITION OVERVIEW

The Sales Engineer in Singapore will focus on generating revenue in vertical markets in the assigned territory and building territory plans for businesses across the SEA (southeast Asia) and India.

PRIMARY RESPONSIBILITIES

• Customer engagement - Overcoming objections, navigating SOC/cybersecurity requirements, and managing technical and business discussions with SOC leads and cybersecurity leaders
• Evaluate and respond to V1 SOCaaS RFPs/TORs with strategic insights
• Collaborate with internal sales, partners, and customer teams to validate needs, support opportunities and craft accurate BOMs based on customer requirements
• Develop and align V1 SOCaaS SOW deliverables with the proposed BOM
• Lead V1 SOCaaS PoC engagements effectively
• Proficient in presenting V1 SOCaaS to diverse audiences, including customers and large groups

EXPERIENCE

• V1 platform knowledge or certification with clear understanding of XDR - (WB,OAT,Threat Detection Models)
• Good understanding of SOC | MXDR process - (Use cases, Playbook, Tools etc)
• Knowledge of SIEM | SOAR platform
• Good communication, documentation and presentation skills
• Understanding of Threats/IR | Red/Purple/Blue Teaming will be added advantage
• 6Knowledge of scripting - Python, Powershell etc will be added advantage

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Sales Executive to join our dynamic and fast- growing team. The Sales Executive is responsible for generating new business opportunities, maintaining relationships with existing clients, and promoting our catering and bento services. You will play a crucial role in achieving sales targets, understanding market trends, and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities:

Business Development:

• Identify and target potential clients in the corporate, hospitality, and event sectors.
• Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
• Conduct sales presentations and product demonstrations to prospective clients.
  

Client Management:

• Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
• Understand client needs and customize catering packages to meet their requirements.
• Act as the point of contact for clients, addressing their inquiries and concerns promptly.
  

Sales Strategy & Planning:

• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Analyze market trends and competitors to identify new business opportunities and improve service offerings.
• Collaborate with the marketing team to develop promotional campaigns and sales materials.
  

Event Coordination & Follow-Up:

• Coordinate with the operations team to ensure seamless delivery of services for events.
• Follow up with clients post-event to gather feedback and ensure satisfaction.
• Resolve any issues or complaints to maintain a positive client relationship.
  

Reporting:

• Prepare sales reports and forecasts for management review.
• Track and monitor sales performance against targets and KPIs.
  

Requirements:

• Diploma or degree in business management, hospitality or equivalent
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).
  

THE JOB:

1. Maintain current customer base, attend to their sales enquiries timely, ensure all orders are fulfilled to their needs and make product awareness at customers’ visit.

2. At each conscientious visit, secure customers’ timely market information (such as new projects, follow-up RFQ and negotiations).

3. Foster strong relationship to achieve highly profitability and excellent payment collection position always, too.

4. Report any quality issues brought up by customers QA team to our Engineers for investigation.

5. Formulate and implement sales strategy for assigned accounts (includes EMS customers and distributors) and development of new customers base to ensure a continuous business growth.

6. Responsible for the sales process from initial point of contact (lead generation), presentations, proposals, through contract negotiations.

7. Provide statistical data on customers’ development / projects to determine quarterly sales forecast and budget planning on termly basis.

8. Maintain constant field intelligence and feedback pertinent information on competitors’ activities, product, prices and business performances to safeguard our market shares.

9. At short notice, business travel to provide timeliness services to present and potential customers.

THE PERSON:

A. ACADEMIC

· Minimum NITEC / Diploma in Electronics / Electrical / Microelectronics Engineering or any related engineering field

B. PROFICIENCY

· Minimum 2 years of related sales experience preferably in an electronics / semiconductor industry / Electrical Power Industry

· Possess a Class 3 driving license

C. PERSONALITY

· Aptitude to learn and independently self-driven under minimum supervision.

· Effective communication competence and efficient interpersonal skills

· Able to make overseas travels to augment customer service support and relationship

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

• Location: Woodlands
• Salary : $2500
• Working days: Monday - Friday (830am - 6pm)

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Job Requirements

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Marketing Operations Executive (Junior) - Admin Role

Working days: 5 days (Mon - Fri)

Working hours: 10am - 6pm

Location: (Tiong Bahru)

Salary: $2000 - $2400

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

#SCR-angel-liew

Job Responsibilities

• Manage communication between Sales & Marketing team to ensure all are aligned with product delivery strategy.
• Build rapport with both internal and external stakeholders to ensure projects are delivered on time.
• Conduct internal and market analysis to identify key areas of growth for new products.
• Help build and improve resilient internal processes that will allow the business to scale quickly.
• Issuing invoices and airway bills to customers and counterparts.
• Assist in some packing and labelling for products delivery
• Reply to customer inquiries via email and on social media platforms.

Requirements

• Must have knowledge of appropriate software including Ms word, excel, power point, google etc.
• Possess at least Nitec education

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

● Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

● Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

● Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

● Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

● Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

● Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

● Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

● Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

● Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

● Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

● Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

● Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

● Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

● Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

● Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

● Drive the continual maintenance and improvement of audience data quality and technology usage.

● Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

● Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

● Effective planning, management and execution of multiple platform product roadmaps

● Maintaining a complex orchestration schedule and managing dependencies across resources.

● Management of multiple large scale projects and teams simultaneously

● Strong working relationships with stakeholders and peer teams

● Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

● Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

● Self-motivated and achievement oriented with excellent project management skills

● Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

● Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

● Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

● Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

● Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

● Understands data process and flows between systems and outbound signals to other platforms

Experience

● Leading and managing marketing technology platforms and integrations

● Managing Projects and Products

● Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

● Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

● Applying human-centred design, service design or design thinking

EA Personnel R1985185

EA Licence 15C7529

About us

utu is reinventing the future of travel shopping rewards. We’re committed to rewarding tourists for their shopping abroad and we have big plans. In this role, you will be supporting the Marketing manager with a focus on running campaigns, promotions, and working with agency partners. We have an urgent need to fill this role so candidates that can come on board soon will be viewed favourably.

Our ideal candidate is a versatile player with skills to execute the following responsibilities successfully:

About the role

· Be responsible for running partner marketing campaigns that include social media, website, press releases, POS material, short from video content and other supporting collateral

· Execute partner promotions for utu products to retailers, and consumers

· Be able to craft compelling articles and partner communication

· Collaborate with external advertising and PR agencies

· Monitor and optimize campaigns and programs to measure marketing success

· Establish collaborative relationships with cross-functional teams and stakeholders to ensure end-to-end alignment, smooth execution, and overall project success

· Obtain partner testimonials in the form of videos and quotes for building brand awareness

· To manage and handle day-to-day operations relating to marketing and support customer service team

Preferred experiences & skills

· Bachelor’s degree in a relevant concentration. E.g. marketing, business or hospitality

· Minimum 3-4 years of full-time work experience

· Experience in travel, retail, or fintech industries will be looked upon favourably

· Agency experience is advantageous

· Proven experience in running global marketing campaigns and PR

· Experience in Email, Push, SMS, in-app messaging channels and platforms like Braze or Mailchimp.

· Ability to collaborate effectively with cross-functional teams and stakeholders

· Detail oriented with proven ability to drive multiple projects forward cross-functionally

About you

· 6 months contract, with potential conversion to permanent.

· Based in Singapore

· Only Singapore citizens and PR’s will be considered

· Willing to work in a hybrid setting

· Geared to work in a fast-paced startup environment

· Problem-solving abilities with an eye for detail

· Self-starter. You are motivated to go beyond the required minimum

· Able to adapt to meet the changing needs of the business

· Interested in travel, retail, and rewards

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

●Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

●Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

●Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

●Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

●Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

●Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

●Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

●Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

●Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

●Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

●Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

●Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

●Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

●Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

●Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

●Drive the continual maintenance and improvement of audience data quality and technology usage.

●Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

●Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

●Effective planning, management and execution of multiple platform product roadmaps

●Maintaining a complex orchestration schedule and managing dependencies across resources.

●Management of multiple large scale projects and teams simultaneously

●Strong working relationships with stakeholders and peer teams

●Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

●Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

●Self-motivated and achievement oriented with excellent project management skills

●Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

●Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

●Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

●Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

●Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

●Understands data process and flows between systems and outbound signals to other platforms

Experience

●Leading and managing marketing technology platforms and integrations

●Managing Projects and Products

●Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

●Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

●Applying human-centred design, service design or design thinking

EA Personnel R22106118

EA Licence 15C7529

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