• Attend to customer inquiries, quotations, and taking of orders from the customers. Involved in the coordination works for fulfilling the customer's order requirements.
• Develop strong customer relationships through regular visits or timely responses to their queries
• Understand customer's requirements, provide advice and assistance to customers with regard to technical issues
• Responsible for hunting new customers and growth areas
• A self-motivated, result-oriented individual, passionate about sourcing new business clients
• Understand our ideal customers and how they relate to our products.
• Able to work independently, strong initiative as well as a team player
• You will be given a monthly sales target. This target will be revised as and when the Company deems fit.
• Collate and submit sales reports and analysis
• Minimum 2 years of working experience in a Sales role. Relevant experience in Marine Industry is an added advantage
• Possess Class 3 driving license and own a car are preferred.
• Bilingual in English and Mandarin, verbal and written (to liaise with Mandarin-speaking associates and customers)
• GCE A Level, Diploma, and/or above in Sales or any other discipline relevant to the marine industry
• Proficient in IT Skills e.g. MS Office
• Other ad hoc duties as assigned by management
• Knowledge in SAP system is preferred
• Able to start work immediately.

Basic Salary: S$2600 to S$4500 + Allowance

Position Overview

The E-Commerce & Digital Marketing Manager will primarily be responsible for the planning and executing the digital marketing strategies to maximise revenue contribution for the Hotel with the support of an appointed agency in the management of Search PPC, SEO, Display Media Campaigns and Brand Websites. The incumbent will need to be aware of the rate strategies and channel performance of the Hotel and apply them in managing the above-mentioned digital touchpoints. Reporting to the Director of Marketing Communications, the incumbent should possess working knowledge in social media marketing, email marketing, as well as copywriting and maintenance of hotel website(s), online travel agents, etc that support the e-Commerce business, and are in line with the brand voice.

The Role

A. Managing Brand Equity

1. Develop digital communication plans in accordance to business objectives
2. Develop digital strategies to enhance brand reputation and achieve positive brand equity
3. Manage the design and performance of the hotel websites as well as digital and social media platforms to ensure brand consistency

B. Developing Marketing Strategies

1. Maximise revenue from PPC, SEO and other performance marketing activities based on hotel business priorities, seasonality and marketing plans
2. Work closely with marketing and revenue directors for the hotel and support in the development of suitable packages to generate demand for the hotel

C. Manage Marketing Campaigns and Events

1. Management of Capella Singapore's websites, booking engine, affiliated sites and OTAs to ensure that content is accurate, up to date and in line with brand standards
2. Plan, manage and execute digital marketing activities for the hotel to drive demand and direct bookings for the hotel and its dining establishments
3. Stay abreast of digital marketing trends updates and propose new strategies to increase market share against the hotel's competitor set

E. Manage Human Resources, Finance, Report Management and Continuous Improvement

1. Responsible for our monthly reporting on social media statistics and analytics.
2. Evaluate new technology applications to spur innovation in customer engagement and experience

Talent Profile:

1. Degree in marketing, advertising, communications or related field
2. At least 3 to 5 years of e-Commerce marketing (SEM/SEO management, email marketing)
3. Familiarity with the reading and interpretation of website analytics data (Google Analytics or similar)

· Take primary responsibility for the customer and act as internal customer owner within assigned accounts.

· Manage and grow relationships to drive expansion and renewals across all solutions and services.

· Responsible for customer solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership.

· Lead the business conversations at C-level.

· Become the reliable point of contact to further strengthen relationships.

· Collaboratively work with extended sales teams, especially Solution, Product and Operations Teams to successfully position the solution and/or service and see the opportunity through to closure.

· Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.

· Work closely with other in territory counterparts to achieve the shared goal of growth; yet are held accountable for own targets.

· Define target plans, opportunity plans and account plans to support the sales process and data-driven insights.

· Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

· Management of periodical vendors’ joint sales opportunities and sales referrals to bridge with Head of Sales for effective sales follow-up with prospective customers in identified industries/regions among Telin Singapore Sales team.

· Maintain a pipeline of leads and achieve sales targets defined by the management in accordance to company’s overall business direction.

· Create comprehensive customer business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.

· Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.

· Lead business negotiations for contracts ensuring deals are risk-free and profitable.

· Align with key stakeholders for Agreements for joint Go-to-market process including, legal, marketing and finance function for formalized resales, brokerage, and sales incentives structures.

· Customer retention and expansion.

· Minimize churn and maximize retention in assigned accounts.

· Actively search for expansion opportunities.

• Bachelor’s degree in any disciplines, preferably in computer science, IT, Telecommunication, Electronics and Electrical Engineering.
• 5-10 yrs of relevant enterprise sales experience.
• Need to demonstrate an impressive track record of enterprise sales.
• Proof of structuring large, multi-year profitable contracts.
• Demonstrate the ability to build strong relationships with customers across all levels.
• Strong experience in networking with senior internal and external people in the specialist area of expertise.
• Experience in managing the entire sales process, contracting process, and legal implications of a deal
• Strong business acumen and negotiation skills to craft solutions that are beneficial to company and customers.
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
• Customer-centricity coupled with problem-solving skills.
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
• Ability to ask the right questions and tell great stories and have empathy with the customer’s challenges.

Skills & Knowledge

• Good knowledge in enterprise sales.
• Experience in Cloud, Security, Managed Services across domains such as Networking, Collaboration, Data Centres and so on.
• Customer value management and understanding profitability and ratios of customers.

We are into a hyper-growth mode; diversifying our portfolio of F&B brands and expanding into new locations and different market segments.

Our leading F&B brands sell experiences, and we aspire to be our customers’ favourite everyday food choice by adhering to our three-As mission: Attentive Service, Awesome Products, Amazing People.

We are looking for passionate F&B marketeers to be part of a disruptive innovative team and help the organisation to drive awareness and demand for the brands to achieve the business goals.

RESPONSIBILITIES

Support the Assistant / Marketing Manager on the following:

• Coordinate and execute group-level and/or brand-level marketing campaigns, including creating interesting and engaging content that are in line with the brand and evaluating campaign effectiveness to achieve impactful results (e.g. ROI, engagement)
• Assist in copywriting and editing communication materials
• Responsible for maintaining and updating the latest brand information on all communication channels
• Conduct research and survey to keep abreast of latest market developments - pricing, consumers, competitors, concepts and promotions
• Analyse data and translate into actionable tasks to drive results
• Report generation and post-campaign presentation to management
• Coordinate and facilitate media tasting session, product launches and events to both internal and external parties
• Support any operational needs for marketing campaigns, product launches and new store openings
• Manage and maintain digital assets for the brands, including coordinating brand and product photography / videography
• Liaise and negotiate with suppliers, vendors and partners
• Handle inquiries on corporate sales and collaborations / partnerships
• Other projects as assigned

REQUIREMENTS

• Minimum Degree in Marketing, with preferably 1 - 2 years of relevant experience in Marketing / Brand Management for F&B / FMCG / Hospitality industry
• Prior internship experience with creative agencies running digital campaigns and generating social media contents would be an added advantage
• Keen interest in analysing and interpreting data
• Adaptable, resourceful and independent
• Positive, self-motivated, have an eye for details and able to work with tight timelines
• Proficient in MS Office applications, especially in Excel and PowerPoint
• Possess excellent writing and communication skills
• Ability to converse in Mandarin to communicate with Mandarin speaking counterparts
• Willing to work in the West area

Event Coordination

• Source and liaise with vendors for events and marketing materials, ensuring quality and timeliness.
• Provide logistical support during events, managing on-site operations effectively.

Content Creation

• Script, produce, shoot, and edit photography and videography projects to align with marketing objectives.
• Conceptualise and develop and execute engaging marketing campaigns and creative ideas.

Social Media Management

• Manage social media platforms (e.g., Instagram, Facebook, TikTok, YouTube, LinkedIn) to boost fan engagement and digital presence.
• Create diverse content such as posts, stories, reels, thought leadership pieces, and advertisements.

Marketing Campaigns

• Conduct market research to identify trends and develop relevant, innovative marketing strategies.
• Develop content for electronic direct mailers (EDMs), internal communications, and company websites.

Lead Generation

• Manage and execute lead-generating campaigns on platforms such as Facebook to drive potential customer or candidate interest and engagement.

Collaborative Support

• Assist subsidiaries and related companies in marketing and event-related tasks.
• Support various ad-hoc projects, initiatives and administrative task as assigned.

Requirements:

Diploma in Media, Marketing, or a related field.

1-2 years of relevant experience with a proven track record in photography and video editing.

Passion and creativity in content creation and campaign ideation.

Proficiency in managing social media platforms and using digital marketing tools.

Strong written and verbal communication abilities.

Competency in photography, videography, and editing software (e.g., Canva, CapCut, Adobe Photoshop / Illustrator).

Excellent multitasking and organizational skills to handle diverse responsibilities effectively.

Knowledge of SEO practices is a plus.

Serve Supermarket outlet as allocated by Supervisor.

• Handle promotion of company’s products such as in-store tasting, promotion, and food fairs.
• Monitor and update sales movement
• Check expiry dates and price tickets of products.
• Liaise with stores ensuring that retail space is organized and well-stocked.
• Train and motivate Supermarket staff on product and brand information.

Requirements:

• Preferably with minimum 2 years related working experience.
• Positive attitude and flexible.
• Bilingual in English & Mandarin to liaise with customers.
• Salary commensurate with experience.

Job Description

Responsible for securing sales of new commercial vehicles from proper follow up on sales enquires for the Sales Department in achieving the departmental sales turnover target and profitability.

Job Scope

• Answering, recording, maintain close follow up of all sales enquires
• Conduct demonstration and test-drives as requested by customer
• Closing of sales with adherence to the company set policy
• Obtain from customers all neccessary for registration for their ordered vehicles
• Check to ensure vehicle is in good functional and conditional status for delivery
• Deliver and handover of vehicle to customer
• Perform any other work as instructed by the superior

Qualification

• Minimum qualification : N Level
• Minimum 1 year vehicle related experience

Job Scopes:

• Responsible for the sales of the company product, development of new customers and new business, and maintain relationship with customers.
• Responsible for contacting customers, preparing quotations, and participating in business negotiations.
• Responsible for tracking customer orders until delivery and payment collection.
• Conduct market survey, market information, and customer database files.
• Perform any other tasks as and when required by management and superior.

Job Requirements:

• Candidate must possess at least a Professional Certificate/Diploma/Degree in related field or equivalent.
• At least 2 year working experience in commercial and industrial air-con industry or related field.
• Prefer candidate with B2B sales experience with some client’s pipeline.

Singaporean / Permanent Resident / Sijil Pelajaren Malaysian Certificate

Full-Time
Working hours: Mon to Fri: 8:30am to 5:30pm

Sat: 8:30am to 12.30pm

Transportation provided at Joo Koon/Tuas Cresecent MRT

1. Receive training on cloud computing and services;

2. Coordinate the company's internal and external resources, pre-sales, delivery, original factory, etc., to improve customer satisfaction;

3. Participate in docking with the company's existing customers and projects, establish and maintain customer relationships;

5. Registration, signing and mailing of project contracts

6. Connect with the company's existing existing customers and manufacturers to improve satisfaction.

• Proven work experience as a Sales Representative
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Coordinate sales effort with team members and other departments
• Establish, develop and maintain positive business and customer relationships

Key Accountabilities: ​

Sales Engineering and Application Matters

• Provides the design, drawing and documents for the customer’s technical requirements.
• Calculates, verifies, selects the right equipment/suppliers.
• Provides the technical specifications and defines the scope of supply for the equipment.
• Provides and maintains the product and sales engineering information.
• Uses the computerized engineering tools/database, technical library information and factory standards for the engineering work.
• Prepares and carries out technical presentations and training.
• Familiarize oneself with the applicable international and in country technical standards.

Sales Support Matters

• Work closely with sales to define the technical scope of supply.
• Reviews/clarify customer’s specifications & tender documents.
• Provides technical solutions and scope of supply.
• Coordinates with factory and local suppliers for scope of supply.
• Provides total product and project cost calculation.
• Provides technical specs, scope of supply and work with suppliers/contractors to obtain proposals and quote for the equipment timely.

Order Execution

• Raises the necessary purchase requisitions for the scope of supply.
• Manages the order with internal departments, suppliers and contractors till all contractual requirements are fulfilled.
• Verify on the clarification of the order, sales engineering, and drawings/documents.
• Knowledge in SAP tool

Qualifications and Skills:

• University / college studies in Electrical or Mechanical engineering.
• Experience in the diesel/gas engine/generator industry, min. 7 years.
• Hands on experience on engineering, site supervision and commissioning of diesel genset with knowledge of electrical power systems and genset control system
• Knowledge of engineering calculation for and related to genset and electrical systems.
• Review electrical schematics, wiring diagrams, P&ID and system layouts.
• Knowledge and Project execution in the packaging and testing of genset.
• Knowledge in Autocad would be an added advantage.
• Knowledge of switchgear and electrical power protection would be an added advantage.
• Adaptable to different cultures and business practice
• Excellent team player with an open mindset, collaborative spirit and excellent communication skills.
• Proactive and positive attitude.
• Proficient in English language. Fluent in Mandarin would be an added advantage.
• Willingness to travel.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).