Job Description & Requirements

SUPERFIX SINGAPORE distributes aluminium, stainless steel, copper, brass, engineering plastics & tools steels for manufacturing industries in Asia region.

Be part of our dynamic team by taking on the following position:

SALES ADMIN EXECUTIVE

Responsibilities:

- Attend to customers enquiries and respond with efficiency

- Provide sales support and co-ordinate sales order with various department

- Liaise with supplier, customer and forwarder

- Update outstanding stocks

Requirements:

- Diploma / Degree

- PC literate

- Good communication skills

- Good interpersonal skills

- Customer focus, sales driven, result oriented and self-motivated

- Ability to work under pressure in fast paced environment

- Initiative and able to work under minimum supervision

- 2-3 years experience in telemarketing preferred

- Singaporean & P.R. preferred

• IMMEDIATE VACANCY
• FRIENDLY WORKING ENVIRONMENT
• 5 DAYS WORK WEEK

The personnel responsible for managing and driving sales across various e-commerce platforms and B2B services. This role involves responding to customer inquiries, developing strong relationships with clients, securing business opportunities, and ensuring that all operational and sales objectives are met. Additionally, the role requires close collaboration with internal departments to ensure a seamless customer experience from order placement to fulfillment.

Key Responsibilities:

· Customer Inquiries Management: Promptly respond to all customer inquiries through e-commerce platforms, emails, or other channels. Provide professional and friendly support, addressing product and service-related questions.

· Client Relationship Development: Build and maintain positive relationships with both existing and prospective clients. Actively engage with clients to understand their needs and provide tailored solutions.

· Sales Leads and Business Opportunities: Identify and secure sales leads and business opportunities through various online channels. Engage in proactive outreach to potential clients and convert leads into sales.

· Client Assistance: Assist clients with any inquiries related to products, services, and order processes. Provide after-sales support and ensure customer satisfaction.

· Product Knowledge & Recommendations: Develop a deep understanding of all products and services offered by the company. Provide personalized product recommendations based on clients’ needs and preferences.

· Sales Quotation & Proposal Preparation: Prepare detailed sales quotations and proposals for clients in a timely manner. Ensure that all quotations are accurate and meet client expectations.

· Cross-Departmental Liaison: Collaborate with internal departments such as logistics, finance, and operations to ensure sales objectives are met. Ensure smooth and efficient processing of orders, from inquiry to delivery.

· Order Fulfillment Management: Oversee the fulfillment of all e-commerce orders and ensure timely delivery. Monitor order statuses and resolve any issues related to product availability or delivery timelines.

· Customer Satisfaction Monitoring: Regularly monitor customer satisfaction levels and gather feedback. Address and resolve any outstanding issues or complaints to maintain long-term business relationships.

· Business Development: Manages the development of new sales leads through various channels, projects, and product developments and management.

Qualifications and Skills:

• Strong communication and interpersonal skills.

• Experience with e-commerce platforms such as Shopee, Lazada, TikTok Shop, etc. (Added advantage)

• Excellent organizational skills and attention to detail.

• Ability to multitask and handle high-volume workloads.

• Familiarity with sales processes, CRM software, and order fulfillment.

• Analytical skills to monitor sales trends and customer satisfaction.

Job Description & Requirements

Job Description

• Assist Director Sales and Marketing in planning and executing the sales and marketing plan
• Work with Marketing Team on the production of sales and marketing collaterals
• Address technical sales enquiries in the area of waterproofing, urban greenery, landscape engineering and ecological solutions, and client’s feedback on product and services.
• Arrange to meet potential customers to generate lead
• Conduct outdoor sales presentations to clients, in seminars and workshops
• Advise and update Director on sales performance reports and activities such as call reports, weekly sales plans and sales forecasts

Requirements

· This is an executive level position with at least 1-2 year relevant work experience

· Fresh graduates are welcome to apply

· Proficient with Microsoft Office

· Candidate must possess /be: Self-motivated - Initiative - Independent - Organization skills - Good interpersonal and communication skills

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

Sales cum Goods Picker

- Looking for individuals with a passion for sales, dealing with titbits, snacks, chips, biscuits, sweets chocolates and many more. (Fast moving popular food products)

- Proficient in Microsoft Excel, Word, Power Point to propose quotations, reports etc.

- Able to learn and handle the wide variety of products offered by the company

- Build and maintain strong and long-lasting relationships with customers

- Able to handle physical work such as stock picking

Job Scope

Goods Picker (2.5hr)

- Assist with goods picking with provided picklist

- Able to handle moderately heavy goods

- Able to handle physical work (moving of cartons etc.)

Sales Duties

- Handle customer orders and inquiry

- Promote and recommend products to customers

- Visit customers businesses and provide quality sales service

- Able to consistently follow up with clients for orders and payments

- Able to propose quotation/reports with Microsoft word/excel

- Good foundation in product pricing and margins

- Able to meet monthly sales KPI and provide constructive market feedback

- Able to contribute marketing ideas to increase company market presence

- Lias with customers via email, text and phone call

Opening for any 3 types of salesman, type A/B/C accepted:

Type A: Public transport salesman (Transport card provided)

Type B: Motorbike transport salesman (Monthly Transport allowance provided, must own a motorbike. Class 2B/2A/2)

Type C: Company car transport salesman (Company minivan transport provided, Class 3)

Skills Required: Microsoft Excel, Word and PowerPoint

Working Hours: Mon-Fri 8am-5.20pm, Sat 8am-12pm (Alternate Sat)

Additional benefits: Phone allowance, Target incentive

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Gathering, investigating, and summarizing market data and trends to draft reports
• Implementing new sales plans and advertising, identifying opportunities and strategies to increase sales
• Evaluate Sharbesuwary’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Anticipate and resolve potential problems / issues work with seasonal marketing budget
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum 5 years of experience in B2B/B2C sales, Indian wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Indian Wholesale household and groceries products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be able to work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

JOB DESCRIPTIONS:

• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, delivery service and corporate events.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify supplier candidates, perform/commission/review audits for food safety, HACCP, and processing capability
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• To ensure prompt and courteous service is extended to both internal and external customers
• To work closely with Catering and Front Office to ensure all details of the contract were delivered timesly and customers depart satisfied
• Closely work with Central kitchen to deliver services to clients
• Gathering, investigating, and summarizing market data and trends to draft reports
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years Experienced in B2B FMCG sales especially with wholesalers, supermarkets, Indian restaurants etc
• Comprehensive knowledge of different types North & South Indian cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Comprehensive knowledge in Indian Food culture and techniques
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift and multi tasking is required
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Deep understanding of category terminology, market trends and industry
• Strive towards meeting/exceeding sales goals and monthly sales target
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Key Responsibilities:

1. Market Development and Strategy:Identify and analyze new business opportunities in international markets and develop strategies to penetrate them. Conduct market research to understand trends, competition, and customer preferences in various regions.
   Establish sales objectives, forecasting, and action plans to achieve sales targets in export markets.
   
2. Client Management:Build and maintain strong relationships with international clients, distributors, and business partners. Negotiate contracts, pricing, and payment terms with clients, ensuring mutual benefit and compliance with company policies.
   
3. Sales Operations:Develop and execute export sales plans, including product distribution, pricing strategies, and promotional activities.
   Coordinate with logistics and supply chain teams to manage shipments, export documentation, and regulatory compliance.
   Monitor sales performance metrics and adjust strategies as necessary to optimize results.
   
4. Team Collaboration:Collaborate with the marketing team to create targeted campaigns and promotional materials for international markets.
   Work closely with the finance department to manage budgets, set prices, and track international payment processes.
   Support and train sales staff or distributors in different regions to ensure alignment with company objectives.
   
5. Regulatory Compliance:Ensure compliance with international trade regulations, customs requirements, and export control laws.
   Keep updated on changes in export laws, tariffs, and trade policies that may impact business operations.
   

Requirements:

• Educational Background: Bachelor’s degree in Business, International Trade, Sales & Marketing, or a related field.
• Experience: At least 3 years of experience in sales, with a focus on export or international markets. Previous experience in a similar role within the industry is preferred.
• Skills:Strong understanding of international trade and export procedures.
  Excellent negotiation, communication, and interpersonal skills.
• Personal Attributes:Self-motivated, proactive, and capable of working independently.
  Strong organizational and time-management skills.
  Adaptable to different cultural and business environments.
  Willingness to travel frequently to international markets as required.
  

We are looking for a motivated and experienced Sales Executive to join our team, specializing in the HORECA sector. The ideal candidate will be responsible for driving sales and building strong relationships with hotels, restaurants, and catering establishments. This role involves identifying new business opportunities, managing existing accounts, and achieving sales targets.

Key Responsibilities:

• Prospect and Acquire Clients: Identify and reach out to potential clients within the HORECA sector.
• Relationship Management: Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets.
• Market Analysis: Conduct market research to stay updated on industry trends and competitor activities.
• Product Promotion: Promote and sell products to hotels, restaurants, and catering establishments.
• Negotiation: Negotiate terms, pricing, and contracts to secure profitable deals.
• Performance Tracking: Monitor and analyze sales performance, providing regular reports and insights to senior management.
• Collaboration: Work closely with the marketing and product teams to ensure a seamless customer experience.
• Customer Feedback: Gather feedback from customers and share with internal teams to improve service offerings.

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: Minimum of 2 years of experience in sales, preferably within the HORECA sector.
• Skills: Strong communication and negotiation skills, proficiency in CRM software, and excellent organizational skills.
• Knowledge: Understanding of the HORECA industry and sales strategies.
• Attributes: Self-motivated, goal-oriented, and able to work independently as well as part of a team

The descriptions are for layout engineers for our Library Group. Library Group is a part of Central Engineering Group.

In Library Group, we focus on circuit design for memory, I/O (Input/Output), and Standard Cells.

Requirements:

• Strong layout knowledge with a minimum of 3 to 4 years of experience
• Skills include Cadence layout, Cadence schematic capture, using CALIBRE & Hercules verification tools.
• Strong layout knowledge in submicron process, e.g. 16nm, 7nm, 5nm, 3nm etc
• Experienced in digital (standard cell, memory, I/O) layout
• Experienced in analog layout is also a plus

Job Description:

• Responsible to understand and apply all necessary layout guidelines (standard cells, I/O memories), new process rules and other technical requirements for quality layout
• Schedule time-line & layout floor-planning
• Complete quality layout and verification within planned schedule (without supervision for experienced engineer)
• Get up to speed quickly for new methodologies, open to new ideas and communicate well with others in the library team

Skill Set (Mem):

• Strong experience in memory layout design and physical verifications includes LVS, DRC, ERC, Antenna, Electro Migration in CMOS process.
• Experienced in Cadence Layout tools VIRTUOSO (XL,VXL or EXL), and CALIBRE verification tools.
• Good experience in Floor-planning, hierarchy layout and chip integration.
• Knowledge of Script Programming and SKILL Programming would be a plus.
• Able to lead or train a team of junior engineers
• Good knowledge on memory layout topology.
• Experience in memory compiler will be a plus.
• Ability to lead on new technology reviews to compile documentation of layout methodology, layout flow and guidelines.
• Self-reliant, with ability to work independently as well as a team.
• Good leadership quality on project management.

The descriptions are for layout engineers for our Library Group. Library Group is a part of Central Engineering Group.

In Library Group, we focus on circuit design for memory, I/O (Input/Output), and Standard Cells.

Requirements:

• Strong layout knowledge with a minimum of 5 years of experience
• Skills include Cadence layout, Cadence schematic capture, using CALIBRE & Hercules verification tools.
• Strong layout knowledge in submicron process, e.g. 16nm, 7nm, 5nm, 3nm etc
• Experienced in digital (standard cell, memory, I/O) layout
• Experienced in analog layout is also a plus

Job Description:

• Responsible to understand and apply all necessary layout guidelines (standard cells, I/O memories), new process rules and other technical requirements for quality layout
• Schedule time-line & layout floor-planning
• Complete quality layout and verification within planned schedule (without supervision for experienced engineer)
• Get up to speed quickly for new methodologies, open to new ideas and communicate well with others in the library team

Skill Set (Mem):

• Strong experience in memory layout design and physical verifications includes LVS, DRC, ERC, Antenna, Electro Migration in CMOS process.
• Experienced in Cadence Layout tools VIRTUOSO (XL,VXL or EXL), and CALIBRE verification tools.
• Good experience in Floor-planning, hierarchy layout and chip integration.
• Knowledge of Script Programming and SKILL Programming would be a plus.
• Able to lead or train a team of junior engineers
• Good knowledge on memory layout topology.
• Experience in memory compiler will be a plus.
• Ability to lead on new technology reviews to compile documentation of layout methodology, layout flow and guidelines.
• Self-reliant, with ability to work independently as well as a team.
• Good leadership quality on project management.

Internal Job Reference - Apply through our internal job portal with the link below:

https://survitec.csod.com/ux/ats/careersite/4/home/requisition/2326?c=survitec

Job Responsibilities:

· Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels.

· Provide deep customer insights back into the Product team, ensuring deeply understand customer needs.

· Contacts assigned/agreed customers or prospects to sell company products within a designated geography or market sector. Focuses on meeting personal sales targets, new business development, maintaining customer relationships and troubleshooting specific customer problems.

· Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition.

· Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations; enables effective two-way flow of information and develops understanding to deliver customer value and resolve issues.

· Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers' level of interest and to identify and respond to areas requiring further information or explanation.

· Develops a personal network within the business sector and represents the Company with customers and at business sector events. Obtains market intelligence and enhances the visibility and reputation of the Company, its products, services and ability to provide holistic safety solutions.

· Configures product and services solutions and associated contractual terms that meet the customers' mid- to long-term needs, taking input from relevant internal specialists. Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters.

· Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships.

· Any other tasks assigned by line manager from time to time.

Job Requirements:

· Diploma or Degree in Engineering or related field, with minimum 5 years of marine sales working experience or related industries.

· Strong familiarity and networks within the marine space.

· Experience in direct sales or from technical product know-how and/or support of the sales process.

· Builds strong customer relationships and delivers customer-centric solutions.

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

· Relates openly and comfortably with diverse groups of people.

· Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics.

· Gains the confidence and trust of others through honesty, integrity, and authenticity.

- performing stockouts, organizing the shelf, setting up displays, and setting up price and promotional signs

- responsible for ensuring that the right amount of goods are available and are being sold at the right price

- Store Layout and Visual Merchandising - Designing and arranging product displays to attract customers and increase sales

- Customer Engagement

creat and build comprehensive sales plans that maps out a clear route to hitting goals and target

provide training opportunities for sals team

track and monitor sales order

analyze needs and outline business potential for distributor

requirement

diploma in business administration or relevant academic field.

excellent oral and written communication skills in mandarin

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients. Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Qualifications and Requirements:

• Minimum Diploma qualification.
• • Excellent verbal and written communication skills.
• • Strong organizational and time management abilities.
• • Detail-oriented with excellent multitasking skills.
• • Proficiency in MS Office applications and CRM software.
• • Ability to work under pressure and meet deadlines.
• • Knowledge of the local catering industry and event planning processes.

We are a food distributor in Yishun looking of a new or experience person to join our company.

Job Role:

1) Develop new or manage existing customer account

2) Maintains good customer relationship.

3) Plan marketing strategies and promotion with buyers.

4) Manage company E-commerce online platform & others online platform eg Shopee, Lazada, Redmart etc.

5) Other ad hoc sales and marketing duties.

Experience in FMCG sector is a plus. Motivated and hardworking, good interpersonal, presentation and communication skills. Proficient in Microsoft office – Word ,Excel etc.

Key Responsibilities:

Customer Interaction:

• Respond promptly and professionally to customer inquiries via email, chat, and phone.
• Resolve customer complaints, concerns, and issues efficiently, ensuring timely and satisfactory outcomes.
• Assist customers with order placement, tracking, cancellations, returns, and exchanges, ensuring a smooth and seamless shopping experience.

Product Knowledge:

• Develop and maintain a deep understanding of the company’s products, services, and ongoing promotions.
• Provide accurate product information and personalized recommendations based on customer needs and preferences.

Customer Experience Improvement:

• Gather and analyze customer feedback to identify trends and areas for improvement.
• Collaborate with the e-commerce and marketing teams to enhance the online shopping experience and drive customer satisfaction.
• Help refine and implement customer service policies and procedures to optimize service quality and consistency.

Administrative Tasks:

• Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
• Support the creation and updating of FAQs, help guides, and self-service resources to empower customers with essential information.

Delivery Route Planning:

• Work with drivers to plan and optimize delivery routes for timely and efficient deliveries.
• Monitor delivery progress, communicate any delays to customers, and coordinate with drivers to quickly resolve logistical challenges.
• Continuously review delivery processes to minimize delays and improve overall customer satisfaction.

Requirements:

Educational Background:

• Minimum of a High School Diploma or equivalent.

Experience:

• 1-2 years of customer service experience, preferably in an e-commerce or retail environment.

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and keen attention to detail.
• Proficiency with customer service software, e-commerce platforms, and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.

Personal Attributes:

• Empathy, patience, and a positive attitude when engaging with customers.
• A proactive approach and a genuine desire to help and support customers.
• A collaborative team player with a cooperative mindset.
  

We are a biscuits company looking for experienced promoters for our 90th Anniversary promotion events

1. 25th to 29th November 2024 at Raffles MRT exchange. 8am to 6pm. $13 per hour (8-10 hours including 1 hr paid break)

2. 6th to 9th December 2024 at Singapore Expo. 11am to 9pm $13 per hour (8-10 hours including 1 hr paid break)

Job Description

- Sampling of biscuits

- Promotion and sales of goody bags with biscuits.

- No food preparation.

- Proactive and hardworking

We are a Biscuits company in Yishun looking for a hardworking and experienced sales and admin clerk to support our daily operations

• Retrieve purchase orders from emails, sales chatgroup, salesman forms and faxs.
• Process PO into invoices for delivery.
• Prepare Delivery Schedules for delivery drivers.
• Ensure all invoices are back signed and stamped after delivery
• Answers phone calls.
• Responds to emails and other digital queries and correspondence.
• General updating and Data entries.
• Familiar with MS Word and MS excel.
• other ad hoc general clerk duties.
• Teamwork is essential.

Working hours & Benefit:

Mon to Fri 8am-5pm, Alternate Saturdays 8am-12pm. (Less than 44 hours per week).

For medical benefits and entitlements such as leave, we follow MOM regulatons.

Job Scope

· Maintain and update catalogues (Price update, new items & etc)

· Prepare and send the quotation for existing and new customers

· To expand our product range to existing customers.

· To acquire new corporate clients through cold calling and sales visits.

· To provide timely sales support to customer, upselling and providing alternative solutions when appropriate.

· To work with account department to ensure prompt and accurate payment collection from customers.

· To build relationship with both existing and new customers.

· Prepare the sales report

· Any other tasks as assigned by superior from time to time.

Job Requirements:

· Candidates with experience/skills/knowledge in Seafood/ F&B/FMCG or catering industries are preferred.

· Highly driven and willingness to meet multiple clients daily.

· Able to prioritize workload and multitask between external client meetings and in-office work progress.

· Candidates who are positive, proactive, responsible, excellent communicator, negotiator, service-minded, excellent communicator and capable of multitasking.

· Independent but also a good team player

Benefits:

Rewards with attractive remuneration package and allowance.

Job Type: Full-time

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Weekend availability

Experience:

• Sales: 5 years (Preferred)
• Seafood and frozen item

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

-Conduct sales call and visits to seek business opportunities with prospective customers
-Preparation of quotations and proposal for clients
-Responsible for achieving sales targets and growth
-Responsible for ensuring and maintaining high customer satisfaction
-Participate in corporate sales planning and strategies
-Attend to customers’ queries, site meetings and carry out site survey whenever required
-Liaise closely with Operation team to ensure job requirement are met
-Monthly sales reporting to Management
-Any other ad-hoc duties