Sales Engineer, APAC (Presales)
1 week ago
Sales Engineering, APAC (1st Presales in APAC)
CLIENT SUMMARY
Our client is a global trusted ecommerce platform, partnering with software and SaaS co..
Sales Engineering, APAC (1st Presales in APAC)
CLIENT SUMMARY
Our client is a global trusted ecommerce platform, partnering with software and SaaS companies globally to enhance product sales and foster global competition
RESPONSIBILITIES
- Lead technical sales presentations, product design, and integration discussions to support key sales and business development opportunities.
- Act as the technical liaison between Sales and Product teams to address technology-related buying objections from prospects.
- Independently manage all aspects of technical product evaluations, from integration with our e-commerce platform to data interpretation within customer environments.
- Architect, demonstrate, and lead seamless integrations of our e-commerce platform and advanced e-commerce services to optimize strategic accounts.
- Ensure customer satisfaction throughout the implementation process and assist in resolving any technical issues.
- Collaborate with sales representatives to align technical aspects of the sale and generate new business while growing existing accounts.
- Prepare and present technical proposals, RFIs, and RFP responses; provide technical training to clients, and share customer feedback for future product development.
- Maintain professional and technical knowledge by participating in workshops, networking, and staying informed on industry developments.
REQUIREMENTS
- Dual proficiency in Chinese and English.
- Minimum 3 years of experience supporting SaaS, web applications, and e-commerce technologies. Payments industry experience is a plus.
- Strong front-end development skills in HTML, CSS, and JavaScript; experience with SPA frameworks like React or Vue is a bonus.
- Proficient in back-end languages like Python or PHP, and API integration tools such as Postman.
- Strong CMS administrative skills, especially with WordPress or WooCommerce.
- Solid eCommerce domain knowledge, including checkout processes, DRMs, fulfilment solutions, Google Analytics, Google Tag Manager, and Payment Gateways.
- Experience in customer success, technical support, or development is advantageous.
- Familiarity with sales methodologies like Selling Through Curiosity is a plus.
- Excellent communication, organizational, interpersonal, and leadership skills with the ability to engage both executive and technical audiences (both written and verbal).
- Bachelors degree in engineering, computer science, or related field (or equivalent experience).
- Strong calendar management and meeting coordination skills.
- Quick learner with a desire to stay current with evolving technologies and the ability to work independently toward results.
- Adaptability to changing goals based on customer demands and market conditions.
- Strong problem-solving skills and calm, focused demeanour under pressure.
- Proficiency with Google Suite and working knowledge of Salesforce, Gong, JIRA, Confluence, and Looker is a plus.
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