Job Description:

1. To service and provide call-in customers on their needs on products we have;
2. To follow up on quotations and enquiries;
3. To generate sales and improve customer loyalty and retention;
4. To prepare quotations, sales orders;
5. To maintain accurate records of customers’ contact base;
6. To coordinate logistics and delivery, order processing and other ad-hoc duties assigned;
7. Able to take high volume workload; and
8. Any other sales-related duties assigned.

Job Requirements:

• N-Level or equivalent
• Able to work independently with initiative
• Excellent interpersonal and communication
• Meticulous and detailed in checking information and data
• Self driven
• Experience in Business Central system will be an advantage

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development (50%) with account management (50%). Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• More than 5 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Ability to understand customers’ expectations and make value proposition to customers.

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development (50%) with account management (50%). Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• More than 5 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Ability to understand customers’ expectations and make value proposition to customers.

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development (50%) with account management (50%). Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• More than 5 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Ability to understand customers’ expectations and make value proposition to customers.

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 2-3 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred

We are looking for a passionate marketing Intern to join our team as a part of S30 Studio Singapore.

Are you passionate about fitness, wellness, and social media? Do you have a knack for creating engaging content that resonates with audiences? If so, we have an exciting opportunity for you! S30 Studio Singapore is seeking a creative and data-driven Social Media Marketing Intern to join our dynamic team.

About S30 Studio

S30 is a community-powered hybrid training fitness series that seamlessly blends strength and cardio workouts, harnessing our cutting-edge equipment and incorporating precision in weight, tempo, and time techniques. Experience the endorphins from our fusion of functional training, bodybuilding and powerlifting under the expert guidance of our trainers.

What makes a great candidate:

This role is perfect for someone who is creative, data-driven, and has a pulse on the latest fitness, wellness, and social media trends. You will play a pivotal role in enhancing our online presence, engaging our community, and contributing to our business growth through compelling content and strategic social media initiatives.

Key Responsibilities:

• Content Creation and Strategy: Develop engaging and shareable content for our social media platforms, including crafting visually appealing graphics, photos, and videos that reflect our brand identity.

• Trend Analysis: Identify the latest trends on Instagram Reels, develop storyboards for IG channels, and dedicate time daily to stay updated with TikTok trends to inform content strategies.

• Video Production: Film and edit high-quality videos and Reels using appropriate applications. Conceptualize, style, film, and edit Instagram stories and video content.

• Collaboration: Work closely with the team to brainstorm innovative content ideas and contribute to overall content strategies. Enhance and color-grade basic images for social media platforms.

• Community and Campaign Management: Foster a strong community presence by engaging with followers, managing campaigns, and analyzing performance metrics to refine strategies.

• Social Media Monitoring: Keep abreast of industry trends, monitor competitor activities, and manage paid social media advertising campaigns.

Skills Required:

• Social Media Savvy: Foundational understanding of social media content creation, demonstrated through personal channels or previous internships.

• Content Strategy Familiarity: Knowledge of social media content strategies with the ability to create integrated content across platforms.

• Video Editing Proficiency: Skilled in video editing software for social media content creation.

• Attention to Detail: Meticulous attention to content creation and evaluation for social media platforms.

• Trend Awareness: Commitment to staying informed about TikTok trends and grasping content strategies on emerging platforms.

Good-to-Have:

• Active and successful social media presence with experience in creating viral content.

• Understanding of the IG Reels algorithm for content optimization.

• Interest in photography or videography.

Benefits:

• Develop an impressive portfolio of social media content, including videos and Reels.

• Gain hands-on experience in social media marketing within the fitness and wellness industry.

• Complimentary gym membership.

Reporting to the managing director of S30 Studio Singapore, this internship will provide invaluable experience. Our office is based in AMK Tech I.I

f you're ready to take your social media skills to the next level, apply today! We can't wait to meet you.

Job Description

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Requirements

• Bachelor’s or master’s degree
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing campaigns on all major search engines

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development (50%) with account management (50%). Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• More than 5 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Ability to understand customers’ expectations and make value proposition to customers.

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Benefits:

1. Drive impactful sales strategies in a growing freight forwarding company with exciting opportunities to develop new business and manage key accounts.
2. Enjoy a dynamic and collaborative work environment with strong career advancement potential and exposure to international markets.
3. Competitive compensation package including variable bonuses, AWS, and growth incentives.
4. Engage with top-tier clients and hone your expertise in logistics, supply chain management, and freight forwarding.
5. Opportunity to work with Japanese stakeholders – proficiency in Japanese (JPLT N1 or equivalent) is highly valued but not mandatory.

Roles & Responsibilities:

• Secure new clients and develop new revenue streams through business development (50%) and account management (50%).
• Meet volume and revenue targets by fostering strong relationships with existing and potential customers.
• Manage cross-trade operations and support international agents on shipment arrangements.
• Deliver optimal logistics solutions to clients, ensuring KPIs and initiatives are met for customer satisfaction.
• Prepare quotations, RFQs, and tenders, and manage rate reviews.
• Draft SOPs, operational T&Cs, and secure approvals before submission.
• Build and maintain strong relationships with carriers and co-loaders.
• Exceed sales targets and generate consistent revenue and gross profit.
• Maintain up-to-date records of customer visits, sales progress, and market developments.
• Collaborate with internal teams (Customer Service and Operations) to execute customer quotations effectively.
• Provide weekly sales reports and pipeline updates to management.
• Report directly to the Managing Director and Sales Manager on market trends and performance.

Qualifications & Job Requirements:

• Diploma/Degree in Business, Sales, Marketing, Logistics, or Supply Chain Management.
• Minimum 5 years of sales experience in logistics, freight forwarding, warehousing, or 3PL.
• Proven track record in business development or key account management.
• Strong communication and negotiation skills.
• Ability to understand client needs and propose tailored logistics solutions.
• Proficient in MS Office (Excel, PowerPoint, Word) for sales presentations.
• Proficiency in Japanese (JPLT N1 or equivalent) is advantageous but not required.

Additional Information:

• Salary: Up to $5,500 basic + Variable Bonus + AWS
• Working Days/Hours: Monday to Friday, 9 AM – 5:30 PM.
• Location: 10 Jalan Kilang, #07-04/05, Bt Merah Enterprise Centre, Singapore 159410.
• Work Flexibility: Must be comfortable handling work matters from home on weekends if required.

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Monday to Friday, 9am to 5.30pm

Job Description:

This is a full time role for a Sales Marketing Manager (Freight Forwarding) located in Jalan Kilang. Our client is in the logistics industry. This role focuses on securing new customers, maintaining revenue from existing accounts, and balancing new business development (50%) with account management (50%). Responsibilities include meeting sales targets, delivering tailored logistics solutions, managing cross-trade business, and supporting network shipments. Key tasks involve preparing quotations, RFQs, SOPs, and maintaining strong carrier relationships. Collaboration with Customer Service and Operations ensures smooth execution, while regular reporting to the Managing Director and Sales Manager keeps management updated on progress and market trends.

Qualifications:

• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• More than 5 years Sales experience in 3rd Party Logistics & distribution and / or Freight forwarding / or warehousing.
• Experience with a good sense of hunting in developing new sales opportunities or having the experience in Key Account Management.
• Ability to understand customers’ expectations and make value proposition to customers.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibility;

• Strong competence in bringing in new business develop action plans.
• Manage pricing, deal pricing, and other sales proposal activities and provide support to support the marketing department.
• Create, Update, and Manage Catering E-commerce platform.
• Handle inquiries, quotations & other related documentation.
• Collaborate with the product team to identify customer requirements.
• Working closely with the production team to improve products & services to the needs of customers
• Support and Handle catering setup and operation with the team.
• Handle current sales accounts.
• Tracking sales goals and reporting results.
• Currently handling Corporate / B2C accounts would be a plus.

Requirements:

• Excellent sales, negotiation, and presentation skills
• Self-driven, results-orientated, aggressive, and energetic

Benefits

• Birthday Leave, Sales Target Incentive, Medical reimbursement.

• Good career advancement opportunities.

Job Details:

• Working Hours:11:00 AM - 2:00 PM OR 5:00 PM - 7:00 PM (Saturday & Sunday)
• Salary: SGD 10-12/hour + Commission
• Location: Islandwide

Key Responsibilities:

1. Distribute promotional flyers at designated locations to attract potential leads.
2. Engage with parents and students to introduce the company's educational programs.
3. Gather contact information of interested leads and encourage sign-ups for trial classes.
4. Represent the company in a professional and friendly manner.

Requirements:

• Outgoing and approachable personality with strong communication skills.
• Comfortable interacting with people in a public setting.
• Enthusiastic about education and helping others learn.
• Able to work weekends (Saturday and Sunday).

Job Details:

• Working Hours:11:00 AM - 2:00 PM OR 5:00 PM - 7:00 PM (Saturday & Sunday)
• Salary: SGD 10-12/hour + Commission
• Location: Islandwide

Key Responsibilities:

1. Distribute promotional flyers at designated locations to attract potential leads.
2. Engage with parents and students to introduce the company's educational programs.
3. Gather contact information of interested leads and encourage sign-ups for trial classes.
4. Represent the company in a professional and friendly manner.

Requirements:

• Outgoing and approachable personality with strong communication skills.
• Comfortable interacting with people in a public setting.
• Enthusiastic about education and helping others learn.
• Able to work weekends (Saturday and Sunday).

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Creating user accounts for corporate customers
• Assisting the Sales and CRM team in the placing of orders for corporate customers
• Assisting the Sales team in the preparation of documents for tenders and projects
• Generating invoices for corporate customers
• Generating sales and incident reports for internal analysis
• Assisting the Sales Manager in clearing customer payables
• Any tasks as and when assigned by line manager

JOB REQUIREMENTS

• To be proficient in basic computer skills (especially MS Office functions)
• To be a good team player with good communication skills
• To be meticulous and reliable
• To be willing to learn and step out of existing job scope when required

Job Description

Daily operational duties (internal):

• Respond to email and call queries from customers appropriately and in a timely manner.
• Work closely with all internal departments (sales team) & customers for order fulfilment & provisioning requirements in a timely manner.
• Actively monitor order-processing status until case is completed.
• Coordination for daily hardware delivery to customers.
• Attend to first line troubleshooting for customers for mobile services.
• Ensure prompt & timely update of data entry into internal CRM system.
• Check daily reports on customer’s mobility provisioning requirements.
• Develop and maintain positive relationships with customers to ensure positive customer experience.
• Undertake any other Ad-hoc duties as assigned by supervisor.

Daily operational duties (external to suppliers):

• Order submission & procurement of services from multiple vendors to fulfil customer’s orders
• To be the Point-of-Contact with suppliers on daily operational matters to ensure smooth processing and order fulfilment
• Check and ensure accuracy of cost invoiced by suppliers then reconcile & submit bill disputes to suppliers when required.

Job Requirements

• At least 2-3 years of experience in order fulfilment and sales support
• Strong follow-up and co-ordination skills
• Good interpersonal skills to work well with all levels
• Good communication skills both written and verbal
• Good team player with initiative
• Meticulous in numbers and analytical
• Proactive & self-motivated
• Able to work under stress

JOB DESCRIPTION

• Supervise and provide guidance for a team of sales coordinators.
• Coordinate with the customer on delivery arrangement such as re scheduling request, cancellation requests, etc.
• Work with interdepartmental on sales related matters
• Process Purchase Order and ensure upon receipt of confirmed sales order timely
• Assist in logistic arrangement eg sample/ documents shipping arrangement
• Administrative support such as e-filing of sales documents to ensure audit compliance.
• Prepare sale reports to sales team.
• Quotation for sales enquiries.
• Process Sample requests from customers
• Prompt and regular upkeeping of customers' database to maximise customer relationship management.
• Handle and attend to customer's enquiry and complaints
• Any other duties as assigned.

JOB REQUIREMENTS

• Min. Diploma in Business Administration, Engineering, Sales and Marketing or equivalent
• Min 5 years in sales administration and coordination
• Customer Service orientated
• Proactive team player with the ability to work independently in challenging projects and timelines.
• Meticulous, efficient, enthusiastic, and resourceful

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.