· Planning and execution of all marketing activities

· Develop and manage the yearly marketing calendar and event calendar

· In charge of departmental budget planning and expenses control to support the growth of business and ensure return of investment

· Formulate events and strategic partner strategies to drive traffic to stores and build strong connection with target customers

· Seamless execution of all marketing initiatives, driving traffic to stores, building and elevating the brand. Provide hindsight reports post events

. Manage social media accounts

- Other ad-hoc duties

JOB REQUIREMENTS

- Preferably possessed a Bachelor Degree or equivalent. Minimum 3 years of relevant experience

· Good understanding of fashion and retail industry will be more advantage

• Fluent in English and Chinese, which includes the ability to read and write

· Mature, independent and confident to work with different cultures

· Strong presentation, communication and interpersonal skills

· Passionate, creative and highly committed with a positive attitude

• Evaluating and optimizing marketing and pricing strategies..
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

This position, based in Singapore, is within our high-performing Direct Sales function, which comprises of both inbound and outbound sales verticals.

Reporting to the SDR Manager (SEA), you will be a key member of the Direct Sales team, partnering closely with Sales, Revenue Technology, Commercial Operations and other members of the business to generate opportunities for the Account Executive team. As an Outbound SDR, where you'll thrive in a fast-paced, phone-centric environment. Your stamina and enthusiasm will drive success as you engage in high-volume call activities throughout the day. Collaborating closely with our SDR team, you'll strategize and execute sales tactics to propel the achievement of our organizational objectives and key results (OKRs). If you're passionate about sales and eager to make an impact, this role is perfect for you!

To be successful in this role, the ideal candidate should be comfortable working in a fast-paced environment and have the ability to quickly pivot in response to changes in the business and market. This role demands a high degree of adaptability, requiring you to juggle multiple tasks with finesse while upholding meticulous attention to detail. Those who thrive in an environment characterized by constant evolution and change will truly shine in this position.

Want to know more about this role and working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As a Sales Development Representative (Outbound), you'll be responsible for:

• Source new sales opportunities through outbound lead prospecting, cold calls and emails.
• Understand customer needs and requirements through discovery calls
• Route qualified opportunities to the appropriate Account Executives for further development and closure
• Research accounts, identify key players and generate interest for Employment Hero’s Products
• Maintain and expand your database of prospects within your assigned group
• Assist with performing effective online demos to prospects when required
• Contribute to ad hoc sales projects aimed at supplementing existing pipelines and driving overall sales growth.
  

What you will bring

• Proven high volume inside sales experience (B2B).
• At least 2 years of experience in Outbound prospecting in Sales
• Track record of over-achieving on targets.
• Strong phone presence and demonstrated resilience to be on the phone all day.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise and manage time effectively
• Openness to learning new skills, proactively seeking opportunities for growth, and contributing innovative ideas to enhance team performance.
• A team player, you thrive in collaborative environments, leveraging collective strengths to achieve common goals

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Your assignment

• Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

Responsibilities:

- Editing photos and videos (Illustrator, Photoshop and Lightroom)
- Think of concepts and curate creative collaterals
- Help to manage social media accounts – Tik Tok, Instagram etc.
- Assist in curating ideas for social media post and stories

- Curating new promotions poster and tv videos

- Maintaining of our official websites

- Ad-hoc duties assigned by the supervisor

ABLE TO USE PHOTOSHOP, LIGHTROOM, EDITING VIDEOS, EDITING PICTURES AND DO COPYWRITING.
MUST BE WELL VERSE IN CHINESE

Job responsibilities:

● Designing, producing, and managing interactive online content, email templates, social media and promotional artworks, eDMS, digital advertisements, digital event materials, and informative videos

● Collaborating with the e-commerce and creative teams to ensure that all designs align with the brand image, while also meeting usability and website standards, making choices about layout, fonts, and images to create usable and aesthetically pleasing website content and pages.

● Ensuring consistency in content and compatible designs across all brand platforms & devices - mobile, tablet, different screen sizes.

● Able to plan, shoot, and edit high quality video content and photographs

● Creating original artwork for digital image processing.

● Creating animated sequences using computer animation software.

● Recording, editing, and encoding audio files.

● Reviewing product positioning and online marketing content to identify room for improvement

● Working with the web developer to oversee the smooth implementation of new content.

● Providing advice and guidance on the aesthetic for campaigns, projects, promotional and digital events

Job Requirements:

● Diploma in graphic design, digital design, film, or a related field.

● Minimum 2 years' experience working in graphic design with a portfolio of experience

● Passionate about work with strong interest in fashion industry

● In-depth knowledge of Adobe Creative Suite (particularly Photoshop, Illustrator, InDesign, Premiere Pro, After Effects)

● Ability to manage and handle urgent last-minute creative requests. You will be in a demanding and fast-paced environment. There will be multiple projects with tight deadlines

● Understanding of all major localised social media and ecommerce platforms

(dimensions and specifications, consumer behaviour, etc.) - Facebook / Amazon / Shopee / Lazada

● Excellent knowledge of storyboarding, visual design principles, and animation.

● Artistic with a keen eye for aesthetics and visually appealing content.

● Responsible, self-motivated and resourceful in making the impossible possible.

● Good communication and interpersonal skills

In SearchAsia, the people make all the difference in the company. As a team, we listen and understand the recruitment needs of our clients, providing top-notch assistance in hiring the best talents. We strive to deliver tailored human resource solutions to empower businesses and helping organizations to achieve growth by ensuring they get their ‘Right Fit’ talents.

You could be part of this.

We value diligence, integrity and tenacity and we pride ourselves on our team culture where leaders/mentors are invested in your career growth and we celebrate each other successes.

Part of SGX-listed HRnetGroup, we have expanded to more than 10 Asian cities since our founding in 2007, serving multiple industries and countless of satisfied clients in sectors including Banking & Financial Services, Healthcare & Life Sciences, Consumer (FMCG), Technology, Industrial & Chemical, Electronics as well as Corporate functions.

We invest in your career development:

As we continue our international expansion, there are unparalleled opportunities provided for growth - meaning that you will never stay stagnant. Instead, you will find yourself constantly learning and growing with us.

We know that headhunters have a reputation for being competitive and challenging due to its nature, however we hire based on attitude and potential and train on skill. We invest in customized onboarding and providing extensive one on one mentorship to equip you with skills to be trusted recruitment specialist for our clients and candidates.

What you will be involved in:

• Communicate with hiring managers to understand their needs
• Sourcing for candidates on multiple platforms and relaying them to your clients
• Conduct market research with multiple platforms to discover new business opportunities
• Develop business projects with target company industry and job categories to achieve their hiring goals
• Maintain positive business relationships and maintain excellent rapport with both clients and candidates

What you will need to excel:

• Degree in any discipline – we welcome all forms of talent!
• Enthusiastic and approachable personality
• Passion to work in a people industry
• Desire to contribute and make a positive impact
• Confident and clear communicator
• Self-driven and constantly strives to improve
• Great team player who enjoys fun at work!

Jocelyn Ho Wen Mun (R1658156) | EA License: 16S8107

[email protected]

Team Summary

The CyberSource Technical Sales & Delivery team consists of 22 people within the AP region and is the fastest growing Organization within the Value Added Services domain of Visa. The Team comprises of Technical Sales Consultants, Client delivery consultant, project managers and Merchant Optimization consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Senior Manager, Technical Sales Engineering, Card Present Processing does at Visa:

The role will be responsible for providing technical and functional expertise for Visa Acceptance Platform card present solutions to merchants, acquirers, payment service providers or technology partners. The role requires you to lead the technical pre-sales consultation, implementation, and integration of new or existing clients.

You will be required to work closely with regional & local sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in card present solutions implementation with merchants, acquirers, payment service providers or technology providers. The candidate should also possess Solution Consulting, Architecture Design, Project management, Business Process consulting, and presentation/training in complex IT environments. Familiarity with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Drive conversations with Merchants, Acquirers, Payment Service Providers and technology providers, on SaaS /Internet Payment Gateway based card present acquiring operations and processing capabilities.
• Solution Consulting, Project Planning and implementation of complex country based / regional based SaaS POS Acquiring projects
• API integration and testing on POS terminal & Infrastructure connection to a payment gateway. Having completed at least 2-3 projects of POS terminal into a payment gateway Integration
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a supporting resource in the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs
• Work with industry standard project management methodologies
• Design and document custom workflow processes
• Conduct Business Process to Payments Workflow Workshops
• Consult with Clients for Solution Design & Architectural design
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Plan and manage the execution and integration of marketing communications to support business units
• Guide and manage the internal and external parties in the development of creative and media plan
• Manage vendors and agencies in executing Marcom projects
• Manage and execute Social Media Content Marketing and SEO/SEM
• Administrative tasks including preparation of monthly management reports, tracking of expenditure and invoices, etc
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is currently looking for a dedicated Sales Director to join their reputable law firm based in Singapore. As the Sales Director, you will be a key driver of the startup's growth and client engagement strategies. Your responsibilities will include identifying new business opportunities, cultivating strong client relationships, and developing innovative marketing initiatives. Collaborating closely with cross-functional teams, you will contribute to the startup's success and play a pivotal role in achieving our business objectives in the competitive Singapore market.

Job Descriptions:

• Track market trends and competitor activities, develop and execute effective marketing and sales strategies, promote the implementation of data center and other telecommunications operator businesses overseas, and achieve sales targets and performance objectives in foreign markets.
• Explore new overseas markets. Develop and maintain local customer resources, establishing strong collaborative relationships.
• Identify customer needs, showcase service capabilities, provide customized integrated solutions, drive projects to become benchmark cases, and enhance the company’s market influence and customer satisfaction.
• Strengthen internal collaboration, improve delivery capabilities, and ensure the smooth delivery of projects.

Requirements:

• Bachelor’s degree or higher in related disciplines
• Over 5 years of overseas sales experience in data center electromechanical equipment companies such as ABB, Vertiv, Eaton, or Delta (in Singapore and Southeast Asian countries). Familiarity with the operations of the Singapore and Southeast Asian markets is essential, and candidates with customer resources in foreign data centers, Colo service providers, and telecommunications operators will be prioritized.
• Excellent communication, negotiation, and sales skills, with the ability to complete sales tasks independently.
• Strong team collaboration spirit, able to work effectively with cross-departmental teams.
• Strong market analysis, promotion, and development capabilities, with keen market insights and project operation experience.
• Familiar with industry-specific terminology in the power sector, capable of conducting business communications with international clients.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Zach Ng Hooi Mun (R24122942)

What do you get to learn

Paired 1 to 1 mentorship according to working style

Client visit with mentor to gain broader experience and to experience client’s workplace

Mapped Progression with the Company

Enjoy

• Quarterly events and bonding workshops
• Great Team Spirit
• Big and cohesive division
• Comprehensive Training
• Dynamic Working environment
• Central Location (at Orchard)
• Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements

• Minimum Diploma/Degree in any discipline.
• Have the passion to liaise with people from all walks of life.
• On Job Training provided.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Duration: 1 year contract

Location: One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3600

Job Scope:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.
• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.
• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.
• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.
• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.
• Perform additional tasks as required.

Job Requirement:

• Min. Diploma in any field
• Min. 2years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Description

The Retail Specialist will oversee the daily operations of the retail shop @ Takashimaya B2 to ensure its overall success. He/she will be required to assist customers with their inquiries, ensuring excellent customer service and maintain effective communication with the management.

Key responsibilities

• Drive monthly sales target and promotions to meet company's objectives
• Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
• Conduct a weekly stock-take to ensure sufficient stocks in the shop
• Handle customer complaints professionally and escalate issues to management when necessary
• Handle cashiering and accurately process transactions
• Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
• Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
• Maintain cleanliness of the outlet and storeroom at all times
• Monitor stock levels and reorder points
• Communicate all feedback from customers to management
• Record keeping and reporting as per required by the company

Requirements

• Min 1 year of working experience in similar field
• Attention to detail
• Has a spirit of excellence
• Possesses teamwork and willingness to contribute

Both part time and full time positions available

• Part Time: min 3 days per week
• Full Time: 6 days per work

Jobs Description:

• To demonstrate excellent knowledge and provide expert advice on merchandise range and details.
• Greets and received customers in a welcoming manner
• Responses to customer’s questions
• Provide accurate measurement and proper tailoring and alterations service for all customers.
• Drive sales through engagement of customers
• Handle day to day store operations.
• Provide follow up service on new product arrival and special promotions.
• To maintain the visual display of merchandise on shop floor

Requirements:

• Must have at least 1 years retail sales experience in fashion, with good sales skills and sales service attitude
• Able to communicate effectively with Chinese speaking clients.
• Hard working, and can work under pressure;
• Able to adapt and work fast in a fast-paced and changing environment.

Responsibility:

- Ensure high levels of customer satisfaction through excellent sales service

- To provide customers with professional advice and recommend items that match customer needs

- To do daily shop operations, retail sales, inventory controls, and other relevant duties.

-Responsible for formulating sales targets and marketing strategies

-Responsible for salesgirls team management, performance appraisal, personnel transfer and other arrangements

- Follow all companies policies and procedures

Requirements:

-Must have at least 3 years retail sales experience in fashion, with good sales skills and sales service attitude

-Hard working, and can work under pressure;

-Good team player

-High responsible to both company and customer, and being patient.

Job Description & Requirements

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

Requirements:

• A university degree in Business, Marketing, or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Previous experience with fashion, beauty and retail companies are a big plus.
• Proficient in Microsoft Office Word, Excel & PowerPoint.
• Thrive in a fast-paced environment.

We are looking for a dynamic and organized Sales Coordinator with 2-4 years of experience to join our team. This role requires a strong understanding of cloud technologies, including Databricks, AWS, and GCP, to effectively support regional sales teams and ensure smooth sales processes. The successful candidate will be responsible for coordinating communication and activities across multiple regional teams, ensuring timely updates and alignment on sales strategies.

Key responsibilities include managing sales data pipelines, assisting in data integration, and providing insights using cloud-based platforms to optimize sales performance. You will work closely with regional sales managers, ensuring that data is accurately processed, analyzed, and reported using Databricks and other cloud tools. Additionally, you will help design and maintain dashboards to track sales metrics and performance indicators across regions.

This role requires excellent communication and organizational skills, as well as the ability to handle multiple priorities in a fast-paced environment. A strong attention to detail and an analytical mindset are critical to drive efficiency and improvement in sales operations. Familiarity with reporting tools and experience working with cross-functional teams is highly desired.

Responsibilities:

• Coordinate activities and communication between regional sales teams.
• Manage and monitor sales data pipelines using Databricks, AWS, and GCP.
• Assist in sales data integration and analysis to optimize sales strategies.
• Provide regular sales performance insights and reports to regional managers.
• Design and maintain dashboards for tracking key sales metrics.
• Ensure alignment on sales goals and updates across teams.
• Collaborate with cross-functional teams to drive process improvements.
• Support regional teams in cloud data-related queries and troubleshooting.

• 2-4 years of experience in a similar role.
• Strong experience with Databricks, AWS, and GCP.
• Excellent organizational, communication, and coordination skills.
• Ability to work with multiple teams across different regions.
• Proficiency in data analytics and reporting tools.
• Strong problem-solving skills and attention to detail.

The individual will contribute to Bank sales acceleration for Visa Direct in Asia Pacific.  This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa Commercial and Money Movement business.

This role will be responsible for working with in-country sellers to achieve sales targets and accelerating growth of Visa Direct across the region.  The candidate will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.  Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Achieve annual sales goals of Visa Direct, in partnership with local sales and account executives
• Working with individual market sales as specialized seller to help customers further understand product value proposition and building business cases
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Work with cross functional partners across the region to ensure we have what we need to be successful with our clients
• Work with Visa Direct Solutioning and Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate deal structure, modelling and approval process are in place
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Ensure in-country sellers are equipped and able to sell Visa Direct to clients, and work with the training liaison to drive ongoing sales training for the in-country sales team so they are equipped with the knowledge
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams, in particular the Visa Direct Platform team

Team Summary
The Head of Acceptance Sales leads a team of sales leaders and sales executives in the regional market support centre in Singapore and throughout the Asia Pacific region. This team are accountable for driving sales, revenue growth and overall market adoption of Visa’s expanding range of solutions on the seller-side of the payments ecosystem. Identifying how customers define success and then linking Visa Products and Services to specific customer needs so they achieve their defined goals. 

The role reports to the Senior Vice President, Head of Value-Added Services, Asia Pacific, and is a key member of the Asia Pacific Value-Added Services leadership team.

What a Head of Acceptance Sales does at Visa:

• Exceed ambitious sales targets 
  • Develop and deliver annual and 3-year revenue and profitability plans.
  • Work cross functionally with leaders of account management teams, including Merchant Sales & Acquiring, Digital Partnerships and the Account Executive teams supporting Financial Institution clients.
  • Support build of and adherence to regional ‘go to market’ plans.
  • Align client goals and timelines, executive engagement, and the effective delivery of value propositions.
  • Achieve objectives and outlook by leading sales alignment with global and regional Acceptance product and solutioning teams and other Visa functions.
  • Proactively help Account Executives to identify opportunities to leverage existing Acceptance products and solutions.
  • Achieve quarterly bookings and revenue goals.
  • Drive teams to create a high value pipeline for new business and upsells.
  • Lead teams through the sales cycle from prospecting through close.
  • Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
  • Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled.
• Lead the sales team to achieve results
  • Manage a regional team of sales and business development managers, and sales operations staff; oversee other functional activities as needed.
  • Ensure high performance, team cohesiveness, and individual seller development.
  • Deploy resources for optimal growth across the wide set of opportunities.
  • Establish consistent, effective processes that incorporate the use of proven sales methodologies.  
  • Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers at 200-300 level of technical depth.
  • Review and adjust activities as needed to achieve results.
  • Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline.
  • Ensure roll out and adoption of sales best practices.
  • Attracting, retaining, developing and motivating a high performing, best-in-class sales team.
• Work with cross-functional partners to ensure we have what we need to be successful with our clients
  • Manage close working partnerships with Visa stakeholders in each market/region –Country Managers, Account Executives, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
  • Collaborate closely with the regional Acceptance Solutions team to ensure the region’s product requirements are clearly understood and delivered
  • Partner closely with regional and global Sales support functions – including Go-to-Market, Sales Enablement and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
  • Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Seller solutions.
  • Work with Sales Enablement and Marketing to ensure our client facing materials are fit-for-purpose and help accelerate the learning and sales process.
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients.
  • Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects.
  • Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

Why this is important to Visa
Value Added Services growth is a critical strategic focus for Visa and Acceptance is a major part of this growth. You will be part of a market leader solution in Asia Pacific, engaging with some of the largest ecommerce organizations in the region and helping merchants and acquirers to share the digital payment experiences for customers across the Asia Pacific region. The role will drive maximum value within our existing customer base by expanding the client relationships into new product sales, as well as retaining and optimising existing business. Target client segments include merchants, payment facilitators, marketplaces, fintechs, banks (in particular, with an acquiring business), acquirers, and software providers who have or intend to fold payments into their offerings. 

Job Description:

• Act as a liaison between sales/customers and internal teams.
• Manage inbound escalations and communicate resolutions to customers.
• Support sales with quotes, order issues, and special price requests.
• Resolve invoicing problems with customer service and accounting.
• Provide market updates and report in monthly sales meetings.
• Handle ITQ/Tender submissions and demo logistics.
• Oversee supply center stock and 3rd party vendor surveys.
• Own order admin functions for the BID sales team.
• Perform other tasks as needed.

Mon to Fri – 830am to 530pm

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination / Order Fulfilment experience
• Experience in handling of SAP and salesforce preferred
• Handle ITQ/Tender submissions preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• To work with sophisticated audience comprised of surgeons and healthcare professionals.

• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs

• To Identify the needs of new prospects and develop appropriate responses

• To Cross-sell additional products or manage new product introductions as they become available

• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.

• To Maintain training in product features/benefits, and other critical business applications

• To Collect competitive data and remain current on industry, customer, and competitive trend

• To Participate in professional association meetings outside of regular business hours, as required

Requirements:

• Must possess at least Degree/Nursing/Lifescience

• Good analytical and questioning skills coupled with ability to develop and implement sales strategies

• Strong in interpersonal, communication and influencing skills

• Able to work independently with minimum supervision

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

• Plan and manage the execution and integration of marketing communications to support business units
• Guide and manage the internal and external parties in the development of creative and media plan
• Manage vendors and agencies in executing Marcom projects
• Manage and execute Social Media Content Marketing and SEO/SEM
• Administrative tasks including preparation of monthly management reports, tracking of expenditure and invoices, etc
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

What do you get to learn

Paired 1 to 1 mentorship according to working style

Client visit with mentor to gain broader experience and to experience client’s workplace

Mapped Progression with the Company

Enjoy

• Quarterly events and bonding workshops
• Great Team Spirit
• Big and cohesive division
• Comprehensive Training
• Dynamic Working environment
• Central Location (at Orchard)
• Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements

• Minimum Diploma/Degree in any discipline.
• Have the passion to liaise with people from all walks of life.
• On Job Training provided.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)