The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min. Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office, Adobe Photoshop Illustrator and Visual Graphic Design tools will be an added advantage

Please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Manager - Weddings is responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Wedding Sales Manager.
• Good problem solving, administrative and interpersonal skills are a must.