Background

Viddsee is a storyteller platform for audiences, media partners, storytellers and brands. With over 3 billion views to date, we incubate talents and IPs, and empower our 5,000 strong storytelling community to build the next successful creative businesses.

Role Overview

The Senior marketing and community manager will lead all facets of marketing, from strategy to execution for Viddsee Reels (Micro Dramas) across the region, including target segment analysis, content selection, marketing campaigns, re-engagement campaigns (push notifications/edms) and PR.

You will be reporting directly to our VP, Products and Platform.

Our head office is based in Singapore, but this role could potentially be based outside of Singapore.

Primary Responsibilities

Audience Understanding

• Reviewing Viddsee's existing users and understanding consumption patterns to understand how to market micros dramas to existing users and to new users.
• Understanding the micro drama format and micro dramas target segments to market to new users who are unaware of micro drams.

Marketing Strategy and Execution

• Identification of key target segments, plan marketing strategy and ensure that it is executed to hit key objectives and targets

Campaign Management

• Devise campaign strategies in harmony with business objectives and audience insights.
• Lead the team to execute campaign parameters, including budget allocation, audience targeting, creative assets and bidding strategies.

Retention and Engagement strategies

• Devise strategies for retention to increase watch time including content/title planning, in app push notifications and product changes
• Lead the team to execute retention strategies, including budget allocation, audience targeting, creative assets and messaging

Reporting and Analysis

• Prepare comprehensive reports detailing marketing performance, insights, return on investment (ROI), and actionable recommendations.
• Design and maintain dashboards to provide stakeholders with real-time visibility of campaign metrics.
• Undertake post-campaign analysis to extract valuable lessons and inform future strategies.
• Present findings and strategic recommendations to cross-functional teams and senior leadership.

Social Media and Community management

• Manage and oversee social media accounts for Viddsee reels ensuring consistent branding and messaging.
• Understand and use the main Viddsee account to acquire new and existing users to use the app
• Develop and implement effective social media strategies for community management, acquisition and retention
• Analyse social media performance and create reports to track engagement, reach, and ROI.

Collaboration and Communication

• Liaise with creative teams to ensure that advertising copy, visuals, and messaging are congruent with campaign and social media goals.
• Coordinate with the analytics team to validate data accuracy and derive actionable insights.
• Engage with external agencies or vendors, as required, to execute specialised campaign initiatives.

Key Skills and Competencies

• Experience in digital advertising platforms, including Google Ads, Meta Ads Manager, Tiktok Campaign Manager, and programmatic advertising platforms.
• Proficient in data analysis and interpretation to drive data-informed decision-making.
• Advanced knowledge of tools such as Google Analytics, Google Tag Manager, and Excel/Google Sheets.
• Experience with A/B testing, audience segmentation, and retargeting techniques.
• Comprehensive understanding of attribution models, conversion tracking, and performance measurement.
• Exceptional communication skills to effectively convey campaign performance and strategic insights.
• Strong understanding of social media platforms and their role in driving brand awareness and engagement.
• Impeccable attention to detail, with the ability to manage multiple campaigns under stringent deadlines.

Qualifications

• A bachelor’s degree in Marketing, Business, or a related discipline.
• 5–10 years of experience in marketing management or a similar role.
• Understanding Mandarin is highly desirable.
• Leading a cross country marketing team is highly desirable.
• Proven track record of managing and optimising digital advertising campaigns across various platforms.
• A thorough understanding of SEO, SEM, integrated marketing strategies, and social media management tools.

Sales Executive (Direct/Corporate Sales) - High Commission

• Develop new B2B customers
• Create leads through cold calling, networking, and referrals, etc
• Follow-up on leads and sales inquires
• Achieve sales targets and reporting on sales and business development, including updates on competitors’ activities and market situations
• Execute effective call reports and meet business KPIs
• Promote and disseminate information to end-users and professionals on our products
• Skills/Qualifications
• Minimum GCE ‘O’ level

· Preferably with 1-2 years of proven track record in B2B sales, preferably in Corporate Gifts

• Strong negotiation and selling skills.
• Self-driven, resourceful, high integrity and independent
• Good presentation and communication skills, able to build good rapport with customers
• Computer literate

Job Descriptions

Operations Role

· Handle customer and supplier orders management, delivery/ shipping arrangement and billing process

· Process Works Orders / Sales Orders and raise purchase requisition

· Generate Maintenance Service contracts.

· Inventory management. Involve in Stock take

· Work closely with other departments (Sales, Technical Support and Finance team) to ensure customer orders/ requirements are fulfilled in timely manner.

Marketing Role

· Build company branding and increase media exposure

· Responsible for the generation of content, advertising and marketing communications across all media platforms and sites.

· Manage and grow our social media presence by creating and publishing engaging content and analyzing performance metrics.

· Plan and execute campaigns across various channels, including email, social media, search, and display advertising.

· Work closely with vendors on marketing activities, follow ups on administrative processes and leads.

Job Requirement

· Diploma in Business Administration or Supply Chain Management

· Diploma in Mass communication and Marketing or equivalent

· Min 2-3 years experiences in Operations and corporate branding, digital marketing, social media marketing and content creation

· Minimum 3 years of related experience in similar role

· Proficient in Microsoft and Powerpoint

· A driven and passionate team player with a can-do attitude

· Meticulous and detail oriented

Get behind the scenes to run the e-commerce store across various platforms (e.g. Lazada & Shopee & Ezbuy & Amazon & Ebay). Gain valuable hands-on experience in all aspects of running an e-commerce business with us. We are looking for enthusiastic interns/full-timers/Contracted like yourself to join us!

Responsibilities Job scope but not limited to:

• Listing of products on various e-commerce marketplace platforms and website

• Managing and executing promotion campaigns for e-commerce platforms

• Maintaining and updating the company’s online store while ensuring all contents (product, description & price) are displayed accurately

• Stock Taking / Management

• Co-ordinate logistics arrangement with Warehouse Team

• Answer customer's queries on e-commerce platforms

• Perform ad-hoc duties as assigned T

he individual should be:

• Familiar in e-commerce

• Able to communicate clearly and concisely

• Organised and meticulous

• Work well independently as well as in a team

• Resourceful problem solver who can get things done fast

• Take pride in your work and thrive in a fast-paced environment

• Strong willingness to learn and contribute

What’s In It For You:

• On job training may provided

• Good learning environment on the working of e-commerce

• Valuable skills that are transferrable

• Work area will be located at Tampines

• 6 days work week (9 hours with 1-hour break)

Pay: $20.00 - $30.00 per hour

Expected hours: 7 – 21 per week

Content Creation

• Product Content Development: Write and edit product descriptions and content for e-commerce sites, ensuring clarity and consistency. Establish systems, standards, and best practices for new product listings, content creation, distribution, and ongoing updates.
• Collaborative Content Creation: Work closely with cross-functional teams—product procurement, graphics, and sales—to keep content updated and aligned with business goals.
• Written Content: Produce a range of written materials, including blog posts, articles, project references, website copy, product descriptions, and email newsletters.
• Visual Content: Create or collaborate on the development of graphics, videos, infographics, and animations to support written content, including content for social media platforms, YouTube, and other video platforms.
• Multimedia Assets: Depending on your skills, create or source multimedia elements such as photography, videos and more.

Content Strategy Development

• Content Planning: Create a comprehensive content calendar that outlines topics, formats (such as blog posts, videos, and social media updates), and posting schedules, aligning with overall marketing goals.
• Audience Insights: Conduct research on the target audience’s preferences, behaviors, and trends to produce content that resonates and fosters engagement.
• SEO Integration: Develop content strategies that incorporate relevant keywords, optimizing for better search engine rankings and driving organic traffic.

Social Media Management

• Platform Strategy: Design and execute content strategies tailored for specific platforms (e.g., Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube).
• Audience Engagement: Foster community interaction by responding to comments, messages, and direct interactions on social media, building loyalty and engagement.
• Analytics & Insights: Track post performance and social media engagement, analyzing key metrics like impressions, shares, likes, comments, and click-through rates (CTR).

SEO & SEM (Search Engine Optimization & Marketing)

• Keyword Research: Perform keyword research to uncover SEO opportunities and integrate high-value keywords into content.
• On-Page SEO: Optimize content for search engines by refining headings, meta descriptions, alt texts, and URLs.
• Off-Page SEO: Work with teams to build backlinks and improve domain authority.
• Content Optimization: Ensure that content is optimized for both search engines and user experience, improving visibility and engagement.

Website Content Management (WordPress & WooCommerce)

• Website Updates: Regularly update and add fresh content (such as blog posts and landing pages) to the company’s website.
• User Experience Focus: Ensure content is easy to navigate, mobile-friendly, and engaging, optimizing the overall user experience.
• Landing Page Optimization: Create and refine landing pages to boost conversions for campaigns like lead generation or product promotions.

Analytics & Reporting

• Performance Monitoring: Track content performance using tools like Google Analytics, social media insights, and marketing dashboards.
• Conversion Tracking: Monitor KPIs such as traffic, engagement, leads, sales, and bounce rates to evaluate the success of content initiatives.
• Reporting & Insights: Prepare detailed performance reports, identifying strengths, weaknesses, and areas for improvement, and present findings to senior management.
• A/B Testing: Test variations of content, headlines, or strategies to determine the most effective approach for engaging the audience.
• Cross-Functional Collaboration: Work with sales, product, and other teams to ensure content aligns with broader brand objectives and campaigns.

Campaign Management

• Campaign Concept Creation: Develop and execute digital marketing campaigns across various platforms, using content to engage the target audience.
• Execution & Coordination: Manage daily content creation, curation, and distribution efforts within active campaigns.
• Campaign-Specific Content: Tailor content for specific initiatives such as seasonal promotions, product launches, or influencer collaborations.

Email Marketing

• Campaign Design: Create compelling email newsletters, promotional messages, and follow-up sequences with attention-grabbing subject lines, engaging copy, and clear calls to action.
• Segmentation: Segment email lists based on audience demographics and behavior to ensure relevant content reaches the right recipients.
• Performance Tracking: Monitor open rates, click rates, bounce rates, and unsubscribe metrics to evaluate and optimize email campaign effectiveness.

Brand Awareness & Reputation Management

• Building Brand Presence: Develop content that enhances brand visibility and establishes the company’s authority within the industry.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Get to Know the Role

We are looking for a Regional Category Head, Marketing Procurement to help lead the Marketing category in Grab. Reporting to the Head of Procurement, we are looking for someone with Heart and Honour to wield solid procurement fundamentals into practice; have Humility to unlearn and relearn; have Hunger to bring innovation and fresh thinking to the category. If you believe you have what it takes then we'd love to hear from you!This role will be onsite and based in the One North office.

The Critical Tasks You Will Perform

Category Leadership and Value Creation Drive

• Lead with vision, shaping and driving procurement solutions for the Marketing category.
• Assess opportunities, shape, develop Category and Sourcing Strategies and accomplish them for Marketing across Media, Agencies, Production and Materials.
• Demonstrate proficiency in data analysis and ability to harness data intelligence to derive category insights and opportunities.
• Lead the development and socialising of business cases and cost/benefit analyses to support bottomline optimization, process efficiency opportunities and champion right governance and controls across marketing spends.
• Collaborate and inspire senior stakeholders and peers driving strategic decisions with conviction.
  Stakeholder Management and Business Partnering
• Be the bridge that connects several business stakeholders, understanding unique requirements into common threads of opportunities.
• Foster relationships, built on trust and mutual respect, and ensure a seamless flow of information. Thoughtful foresight on business needs and address opportunities
• Lead efforts to rationalise the Marketing supply base, develop and maintain a preferred roster of suppliers, negotiating costs, and driving the best Service level agreements (SLAs).
• Collaborate with multiple teams (Legal, Cybersecurity, Compliance, and Finance) managing Supplier lifecycle.
• Guide internal procurement teams to delivering end-to-end procurement projects and solutions
  Procurement Discipline Mastery
• Lead the supplier management process from Sourcing, Bid Management, Contracting, and Supplier Relationship Management for Marketing category
• Draft, improving and driving best possible outcomes in Commercial Contracting
• Lead complex and high value regional strategic sourcing, or provide guidance to direct report or local marketing procurement practitioner peers
• Drive Procurement Strategies in identifying, sizing and implementing Value Creation Initiatives relevant to Marketing Category

Qualifications
What Essential Skills You Will Need

• Education: Degree in Business Management, Marketing, Finance, or a relevant field.
• Experience: 12 or more years of experience in multiple subcategories (Media, Agencies, Production, Collaterals).
• You have experience working with multiple teams and navigate cross-cultural environments.
• Core Values: Embodying Heart, Hunger, Honour, and Humility.
• Integrity: Absolute integrity in managing supplier relationships.
• Communication and Leadership: Excellent collaboration with all organisational levels and external partners; able to lead or participate in cross-functional teams.
  

Additional Information
Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
  With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Responsibilities

• Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
• Working closely with cofounders to implement growth strategies.
• Develop, implement and manage the marketing/PR strategies.
• Responsible for the creation of marketing materials, develop and manage marketing/sales budgets.
• Identify new business opportunities and partners, execute sales action plans to engage new clients and build solid relationship with customers.
• Ensure all engagements on social media are being addressed.
• Liaise with stakeholders and business partners to ensure corporate communications and relevant projects are being timely ccomplished.

Requirements:

• An undergraduate pursing a Polytechnic diploma/Bachelor's programme in Marketing, Business Management, Entrepreneurship or related field.
• Good understanding of the latest marketing trends and techniques.
• Creative mindset with a keen eye for design and storytelling.
• Proficient in content creation and video editing software/tools.
• Positive attitude and willingness to learn.
• Excellent written and verbal communication skills.
• Strong interpersonal,communication and negotiation skills.
• Ability to work independently and collaboratively in a team environment.

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Entry level to junior position for candidates with experience in digital and social media marketing. You must be competent in social media marketing, have a strong interest in food and a solid portfolio to show for this.

Please include your expected salary range in your application.

A key player in the seafood sector, the company’s services include seafood trading, processing and retailing. The company believes in sustainability and bringing the best seafood for all to enjoy.

Key Responsibilities:
Support the Brand and Marketing Manager on all brand and marketing matters including:

• Plan social media calendars, create engaging content and manage the social media channels (LI, FB, IG and Tiktok etc. for both B2B and B2C brands);
• Strategise, implement and manage ad buys on Meta, Tiktok and Google, with effective tracking for campaign results and improve ROAS;
• Collaborate with influencers and other brands to achieve brand and marketing objectives;
• Monthly reporting of digital marketing initiatives and ROIs;
  Work with in-house designers and manage agencies for design work and SEO (including updating on shopify site);
• Produce seo-optimised blog copies for website;
• Oversee design and creatives for all marketing materials and collaterals;
• Support integrated brand and marketing campaigns for a wide range of products;
• Other adhoc duties assigned;

Requirements:

• Up to 3 years’ experience in digital and social media marketing, preferably in-house and in the FMCG industry
• Diploma/Bachelor in business and/or marketing preferred
• Have proven tracked record of managing ads campaigns from planning to implementation, tracking and reporting
• A good eye for aesthetic
• Possess relevant skills for social media content creation with a solid portfolio to show
• Able to use capcut or other video editing softwares to create reels/Tiktoks
• Familiar with digital marketing ad buy and its technical requirements
• Able to produce content in Mandarin for China market
• Self-starter with strong project management skills and ability to work on multiple projects and deliver them within given timelines
• Able to work with and manage designers and agencies
  

A plus if you have:

• Website management experience (shopify)
• Packaging design experience (to vet)
• GA4 reporting
• A passion for seafood, of course!
  

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Preferably some experience and knowledge in curtains and blinds will be a good advantage (Training will be provided).

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

• Work closely with the sales team to generate local catering and meeting leads with close follow-up and monitoring of leads leading to conversion.
• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Full job description

Job Description:

• prepare marketing plan and sales budget
• search for new building contractors with jobs on hand
• handle and follow up feedbacks with customers
• monitor and ensure timely payment from customers
• visit customers to improve service level and build business relations
• Introduce and present new products to existing and new customers.

Job Requirements:

• Diploma holder in related industry preferred
• Minimum 2-3 years of sales experience
• Experience in sales of building products are preferred
• Have a valid class 3 driving license

Attributes:

Good learning attitude, able to work as a team

Not afraid to work hard and hungry to succeed

Ready to be rewarded BIG

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevent experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry