Basic information

• Location: Kallang
• Working timing: Monday - Friday, 9am - 6pm

Job scope:

• Coordinate sales meetings and events.
• Support daily sales-related documentation tasks.
• Ensure efficient facilitation of the sales process upon receiving Purchase Orders.
• Assist with meeting minutes, documenting key notes and action items.
• Provide support in preparing and submitting tender documents for the sales team.
• Prepare quotations and invoices.
• Assist the sales team by compiling and organizing necessary documents for client interactions, aiding team members in the field.
• Collaborate with the sales team to streamline sales processes.
• Focus on administrative tasks to ensure smooth back-end operations for sales.
• Perform ad-hoc duties as assigned.

Job requirement:

• Bachelor's degree in Business Administration or related field.
• Excellent communication and organizational skills.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

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We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Office Location: Boon Lay

Working days: 5 days weekly (Mon, Wed, Thu, Fri, Sat)

Off day - Tuesday

Rest day - Sunday

Working hours: 8am to 5pm

Benefits:

• Basic salary + OT pay
• AWS
• Performance Bonus

Job Scope:

• Answering phone calls, replying emails, answering customer queries, providing information, taking and processing orders
• Liaise with clients directly if there’s delivery or stock issues
• Communicate with logistics for delivery arrangement
• Prepare packing list for warehouse
• Handling salmon factory yield rate report and stock in
• Matching signed delivery order invoice with tax invoice
• Daily sales report submission
• Mailing invoices to clients
• Filing of invoices
• Preparing of sticker labelling

Requirements:

• No Experience Required, Training will be provided
• Positive and willing to learn
• Able to work under pressure
• Good interpersonal, communication & administrative skills
• Meticulous and attentive to details
• PC literate
• A great team player

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

JOB DESCRIPTIONS AND REQUIREMENTS

Schutz Singapore Pte Ltd is a subsidiary of Schutz GmbH & Co, KGaA, Germany - a leading manufacturer of composite Intermediate Bulk Container and HDPE drums for the filling, storage and transportation of liquids.

We supply our Packaging systems to many of the world's leading chemical, petrochemical, Petroleum, Food & Beverage and Bio-Chemicals manufacturers throughout South East Asia and rest of the world.

Our Singapore plant is seeking a professional personnel who is driven by a strong passion to succeed to fill the vacancy of Sales Manager

KEY RESPONSIBILITIES AND ACCOUNTABILITIES :

• You will be directly responsible for the growth of sales of all SCHÜTZ Packaging System products and services in the designated region with a particular focus on the development of ECOBULK IBC and F1 Drums.
• To achieve greater market penetration of SCHÜTZ product and services across Singapore and surrounding locations by achieving & exceeding agreed sales targets, through development of new customers.
• You will represent SCHÜTZ in the regional market in a professional and ethical manner. To gain respect in the general market place for our firm as the supplier of choice for quality packaging solutions.
• To gain knowledge and understanding of developments in the industrial packaging market in the designated region, including the activities of our competitors, to better achieve sustainable sales growth.
• Develop, maintain and strengthen relationships with customers and to identify market trends, needs and opportunities and translate them into business success.
• Set challenging targets, effective measures and development activities for the sales teams.

REQUIREMENTS:

• Minimum Degree holder in Chemical/Mechanical/Industrial Engineering or a related discipline, with keen interest in Sales & Marketing.
• 2-3 years experience, preferably in Sales and Marketing role of an Industrial product. Serving customer in the following industry segments Chemicals, Food, Petrochemicals or Petroleum segments.
• Must have strong communication and interpersonal skills.
• A result-oriented, responsible and self-driven person.
• Possess good business acumen and a good track record in sales.
• A self-disciplined individual who possess a positive attitude and is willing to learn and a team player.

- Salary will commensurate with relevant experience.

Duties and responsibilities:

• Overseeing the sales, directing and coordinating all sales activities
• Preparing sales budgets and projections and approving expenditures
• Handling and resolving customer complaints regarding a product or service
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities

Sales Manager Qualifications/Skills:

• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

Education and Experience Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Three to five years of sales experience
• Proven track record of positive sales performance

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

· Understand and speak in both english and chinese

• Preparing and developing technical presentations to explain our company's products or services to customers.
• Discussing equipment needs and system requirements with customers and engineers.
• Collaborate with sales teams to understand customer requirements and provide sales support
• Timely response to customers’ sales enquires and determine appropriate product recommendations based on customers’ work processes.
• Provide quotation for project tenders and provide technical support to customers.
• Other ad-hoc duties as assinged

To identify project : Active participation and identification of prospective project through regular contacts with customer (face to customer)

· To liaise with allocated customer for sales acquisition

· To review customer requirements and prepare offers to allocated customer and follow-up offers with customer and keep updated project information

· To finalise and negotiate on contract with customers

· To commit and achieve the order intake budget

· To prepare project schedules

· To maintain existing account and help expand sales network

· Good contact with M&E Contractors & Consultant

Job Responsibilities:

• Support and manage day-to-day sales operations, including processing quotations, sales orders, purchase requisitions, delivery orders, and invoicing.
• Handle customer inquiries via email, phone, or in person, providing information about products and services. Respond promptly to customer inquiries and manage all incoming queries, issues, or grievances with patience, positivity, and professionalism.
• Obtain costing from procurement, suppliers, or internal sources, and submit quotations, artwork, and other related documents to customers promptly.
• Proactively update customers on their order status, ensuring timely delivery and accurate tracking.
• Support the generation of sales through cold calling or by responding to incoming queries from various platforms.
• Collaborate effectively with finance, operations, and sales teams, and liaise with customers on sales and stock aging monitoring.
• Communicate with customers to follow up on unpaid invoices while maintaining professionalism and strong customer relationships.

Job Requirements:

• At least 1 year or above related working experience as sales coordinator/sales admin/sales support etc.
• At least ‘N’ level, ‘O’ level or equivalent
• Computer literate, preferably with basic knowledge of SAP system
• Willing to learn, able to follow instruction.
• Customer oriented, able to communicate with customers in an effective manner.
• Able to perform overtime work as and when required, mostly during monthly closing.

• Prepare comprehensive technical proposals and other necessary documents for tenders and bids.
• Communicate with sub-vendors (such as motor, coupling, and other suppliers).
• Participate in meetings with clients and stakeholders to clarify project requirements, address technical queries, and ensure understanding of the offered solution.
• Identify potential application issues, ensuring the correct pump selection and system integration.
• Collaborate and support the sales process by offering technical expertise during meetings, presentations, and customer negotiations.
• Skill for rotating machine trouble shooting.
• Experience for Vibration Analyst
• Experience working in rotating machine industry more than 5 years.

Purpose of the Job:

         Execute the sales delivery in the designated end market sector to meet sales forecasts and KPI’s. 

Key Responsibilities and Outcomes:

Sales Strategy and Delivery:

• Delivery of sales against agreed targets (directly or working with distributors)
• Use value added selling techniques to maximise sales opportunities
• Direct customer ownership and sales activity to deliver.
  • Customer penetration
  • Profitability and growth
  • End to end sales delivery across product portfolio
• Provide technical solutions and advice to customers
• Manage individual territories and accounts

Sales Forecasting:

• Ensure accurate and transparent sales forecasting across accounts

Channel Management:

• Deliver operational excellence across different channels and in collaboration with other internal teams
• Use business development approaches to expand the customer base and potential revenue streams by identifying and setting up new customers
• Regular reporting using Rotork CRM on activities such as market intelligence, quotations, customer visits

Market Sector Value Proposition Input:

• Feed business intelligence into line manager

Regional Voice of the customer:

• Customer ownership to drive excellent customer relationships
• Provide face to face communication with customers

Sales Support Leadership:

• Working collaboratively with Application Engineering, Customer contact, internal sales and other back office sales activities as required
• New product introduction, campaign and event management where required
• Demonstrate Rotork products and provide familiarisation training as needed to build internal and external knowledge and understanding of Rotork products

People Leadership:

• Lead self to deliver against Rotork vision and strategy
• Driving change and growth with the right balance of entrepreneurial decision making and good corporate citizenship; ensuring decisions are made for One Rotork at all times

Budget Management:

• Fulfil reporting responsibilities, including performance and sales plans, forecasting and other KPIs

Project Pipeline and Project Oversight:

• Review project scope for products to be added onto Approved Vendor Lists and project specifications

Internal Collaboration:

• Work effectively through a matrix structure to build and maintain strong and productive internal relationships
• Adhere to governance tools and processes
• Feed business intelligence into Commercial function as required

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

(A) Key Functions and Responsibilities

1. To proactively build existing business and generate new business opportunities.

2. To passionately provide customer service through good rapport and relationships including understanding and qualifying of requirements, technical recommendations, issue resolutions and support.

3. To lead and liaise between internal and external customers to ensure smooth coordination of all customer service matters including but not limited to order processing, planning, delivery scheduling and issue resolutions and customer specifications.

4. To participate in the formulation and commitment to the implementation of the company’s sales plans in line with corporate objectives.

5. To ensure the meeting of sales target and closing of sales in a professional and effective manner.

6. To respond efficiently to enquiries with appropriate information about the company and its products and service offerings.

7. To improve overall sales departmental functions including studying, evaluating, and re-designing of processes and internal controls, determining system and internal control improvements, monitoring and analyzing results and implementing changes in line with the company policies including SOX guidelines.

8. To be accountable for margin and collection targets.

(B) Supplementary Functions

1. To constantly monitor and feedback on market developments to enhance accurate and timely decision making.

2. To lead intradepartmental and interdepartmental discussions to generate growth and meet customer requirements.

3. To work closely with customer service and production planner to meeting customer’s requirement.

(C) Skill/Experience

1. Must possess good leadership skills to drive management of results.

2. Must be independent, passionate, self-motivated, and results driven to be able to work with minimal supervision to achieve KPIs set.

3. Must possess good build and solving values to generate sales growth.

4. Must possess strong analytical and negotiation capabilities.

5. Must be proficient, both written and verbal, in English.

6. Must be able to communicate business proposals and technical issues with good presentation skills.

7. Must possess good “soft” skills to interact with all levels especially top level decision makers.

8. Must possess own transport and willingness to travel.

9. Able to work under pressure.

10. Computer literate.

(D) Requirements:

1. Experience: Minimum 2-3 years sales experience with a proven track record.

2. Education: Minimum Diploma/Degree in any field.

3. Must have passion for sales.

4. Class 3 driving license with own transport.

Key Responsibilities:

• Client Outreach: Identify and reach out to potential clients via GeBiz, social media, cold calls etc.
• Sales Presentations: Present our services to clients, highlighting how we can meet their media production needs.
• Relationship Building: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Deal Negotiation: Negotiate contracts and pricing with clients to close sales and achieve targets.
• Collaboration: Work with our production and creative teams to ensure client expectations are met.

Qualifications:

• Experience: Previous sales experience.
• Skills: Strong communication and negotiation skills.
• Knowledge: Basic understanding of media production processes is a plus.
• Education: Fresh graduates are welcome.

Benefits:

• Work from home
• Opportunities for career growth
• Little supervision

General office administration duties
Assist Sales personnel in the day to day sales operation of the company;
Prepare documents such as purchase orders, invoices and quotations.
Co-ordinate with warehouse/suppliers to arrange delivery/ shipment schedule
Handle ad-hoc tasks assigned from time to time
Attend phone calls and emails.
Performs data entry and filing tasks.
Job requirement

Proficient in using computer especially Microsoft Office (Word and Excel).
Ability to work independently, identify and solve problems.
Ability to organize and prioritize work.
Ability to multi-task and is resourceful.
Team player
Committed with strong sense of responsibility.
Diploma and above
SAP experience preferred
immediately available is at advantage

- Attend customers email & call

-Reply price enquiry from customers

-Liaise with customers on quotation and production status

-Monitors and coordinates customer information to support sales functions

-Assists with sales coordination, pricing and sales contract administration

-Other ad-hoc duties may be assigned from time to time by management.

ROLE

 To bring in quality business and increase Company’s market share in the security industry.

RESPONSIBILITIES

 To achieve the sales target set by the company.

 Ensure payments are received; and settle any dispute that may arise.

 To handle yourself professionally so as to upkeep the image and prestige of the company.

 Provide on the ground support for sales team as they generate leads and close new deals.

 To communicate and ensure that the installation contractors and our project team are familiar with the requirements of the projects, and to see to it that the job is properly and professionally carried out.

 Develop plans for the sales team to acquire new customers or clients, through direct sales techniques, cold calling, and business to business marketing visits.

 Submit daily activity report to Sales Manager

 To attend daily meeting and provide updates

 To perform Technical work when required

 To perform research and development on new products

 Any other duties assigned by Head of Department

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

• Manage incoming office calls, respond to inquiries, and handle emails promptly and professionally
• Prepare and issue quotations based on customer requirements, ensuring timely follow-up on quotations and purchase orders
• Create delivery orders and invoices for daily shipments and coordinating with drivers and the operations team
• Review delivery orders and invoices to identify and address discrepancies prior to delivery
• Compile and maintain accurate documentation and records for all billings
• Update and manage the customer database to maintain accuracy and reliability
• Monitor inventory records and ensure inventory information is up to date
• Collaborate with the accounting team to support daily operational activities
• Build and maintain strong customer relationships to enhance satisfaction and retention
• Perform other ad-hoc duties as assigned by management

Requirement

• Diploma in Business or related field
• Preferably with 2 years of experience in sales support, customer service, or a related administrative role
• Strong organizational skills with an eye for detail
• Effective communication skills, both written and verbal
• Proficiency in MS Office (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• A customer-focused attitude with a commitment to providing excellent service
• Transport provided at Boon Lay

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)