Sales Supervisor Duties & Responsibilities:

• Provide effective leadership to the sales team, guiding, motivating, and ensuring overall team success.
• Develop and implement strategic sales plans to achieve and exceed sales targets.
• Monitor individual and team performance, providing feedback and implementing improvement strategies.
• Train new team members and provide ongoing coaching to enhance sales skills and performance.
• Foster clear communication within the team, ensuring everyone is aligned with goals and objectives.
• Oversee customer relationships, address concerns, and ensure a high level of customer satisfaction.
• Generate and analyze sales reports, providing insights for decision-making and strategy refinement.
• Collaborate with cross-functional teams, marketing, and upper management to align sales strategies with overall business objectives.

Sales Supervisor Requirements:

• A bachelor’s degree in business administration, marketing, or a related field.
• Demonstrated success in a sales leadership role, showcasing effective team management and achievement of sales targets.
• In-depth knowledge of sales processes, strategies, and market dynamics to guide and support the sales team effectively.
• Strong leadership abilities, including the capacity to motivate, mentor, and lead a sales team to success.
• Excellent communication skills, both verbal and written, for effective team communication and collaboration.
• Analytical mindset to interpret sales data, assess team performance, and make informed decisions for strategy enhancement.
• Customer-centric approach with the ability to maintain positive customer relationships and address issues promptly.
• Strong problem-solving capabilities to navigate challenges and obstacles that may arise in the sales process.
• Ability to collaborate seamlessly with cross-functional teams, marketing, and upper management to align sales strategies with overall business goals.

Develop new business opportunities and actively source for new leads

· Research, understand and identify the client's needs

· Preparing of proposal & quotation

· Produce sales to achieve monthly sales targets

· Assist in business development department

· Coordinate with other team members and training director to optimize the sales effort.

· Be responsible to all accounts under his/her control

Requirements:

· Candidate must possess at least Diploma in Business Management, Marketing, Communications or relevant studies

· Require language(s): English

· Able to associate with different types of people

· Must have strong verbal and written communication skills

· Sales driven and results oriented

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevant experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description:

1. Plan, propose and implement marketing campaigns across online, offline and marketplace platforms

2. Assist the team in writing manuscripts, recording and editing videos and editing pictures. Conceptualise, design and provide copywriting for marketing collaterals

3. Manage various social media platforms and other marketing channels to build and enhance the company's brand awareness.

4. Maintain and improve the company's image, and promote the expansion of the company's sales market.

5. Able to take on ad hoc tasks and administrative work assigned by the company.

6. Perform other ad hoc duty as required

Job Requirements:

1. Degree or above

2. Familiar with the operation of major social media (Facebook, Instagram, Xiao Hong Shu, WeChat subscription account etc.)

3. Familiar with office software, clear logic, good writing skills, good at copywriting and sharing on social media, and good language expression skills.

4. Proficient in using various photo editing software such as Photoshop, and have strong video shooting and editing and picture editing capabilities.

5. Good aesthetic design ability, have their own creativity and ideas.

6. Serious and responsible work, creative thinking, good teamwork spirit and communication skills.

7. Able to work independently, those with food photography experience are preferred.

• Selling products and services using solid arguments to prospective customers
• Maintaining positive business relationships to ensure future sales
• Assist in ensuring prompt payments by customers
• Generate sales report and analysis

Summary

The sales engineer is responsible to generate and increase sales revenues as well as expand client base by seeking and following on leads, first point of technical contact by providing technical assistance and advice to clients, establish and maintain customer relations.

Primary Responsibilities

• Establish new customer market and sell the company’s range of products and services.
• Expand sales to existing client and provide excellent before and after sales services.
• Form good network/contacts with client and industry associations to be constantly connected to various events for networking opportunities.
• Provide customers with proposals which meets their needs.
• Follow up with client enquiries, and contracts.
• Other duties assigned by the management from time to time.

Knowledge and Skill Requirements

• Minimum diploma/degree in mechanical engineering / related discipline or extensive experience in the specialty lubricants industry.
• Independent, discipline, self-motivated and service oriented.
• Strong problem solving and ability to provide solutions skills.
• Strong interpersonal and communications skills.
• Preferably possess own transportation.

• Manage, train, and monitor team members and team leads.
• Direct and assign employees as needed to ensure all aspects of quality product or service delivery.
• Monitor employee compliance with operational standards, along with other department and company policies and practices.
• Manage and make appropriate adjustments to staffing levels, inventory levels, and production cost control.
• Complete weekly inventory as needed.
• Reinforce customer service standards and ensure all employees are focused on always serving the customer.
• Assist in administrative duties including maintenance of files, records, and all required documentation.
• Manage departmental budgets or specific budget line items; review and approve purchases as needed.
• Monitor equipment and purchase of materials to meet demands of location, shift, or season.
• Immediately and respectfully respond to guest requests; report guest complaints to immediate supervisor and assists in resolving such complaints.
• Establish performance goals according to company philosophy for employees’ assigned role.
• Perform personnel management functions that include hiring, terminating, maintaining discipline, administering performance reviews and wage changes.
• Review sales reports, production reports, department expenses, labor costs, associate attendance reports, and other reports and documents related to company operations.
• Review and make changes to personnel assignments with managers and supervisors to ensure that the best employees are in each position.
• Make recommendations to manager according to production/service needs and production sales plans.
• Coordinate workflow between departments and work areas.
• Review budgetary variances and discrepancies with each department manager or supervisor in assigned group.
• Review accounts receivable and assist with collection as assigned by location manager.

Roles and responsibilities:

Explore new business prospects to expand client base.

Follow up on sales leads and inquiries to secure business deals.

Build and maintain strong client relationships to encourage repeat business.

Manage sales activities, including addressing customer inquiries, conducting site visits, and collecting payments.

Coordinate with other team members to optimize sales efforts.

Requirements:

1 to 2 years experience in the construction industry.

Prefer to have some civil engineering background.

Possess strong verbal and written communication skills.

Self motivated and results oriented.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

1. Provide strong commercial support to ensure customer satisfaction in terms of product supply and service.
2. Develop a deep understanding of Sensetac’s products to provide effective support to clients.
3. Manage client projects and arrange timely sample deliveries, working with cross functional teams to ensure objectives are met.
4. Assist to develop inspiring market trends and concepts, keeping abreast with trends in the region.
5. Coordinate marketing events, such as trade shows and webinars, working closely with cross functional teams to ensure alignment of event goals.
6. Provide support in various digital marketing activities as required.
7. Perform other ad-hoc duties as assigned.

Requirements

• Diploma in Business, Marketing, Chemistry, Food Science or a relevant discipline.
• At least 2 years of relevant experience (experience in the flavour industry an advantage).
• Detail-oriented with strong written and verbal communication skills.
• Effective team player, with good interpersonal skills.
• Fluent in English and Mandarin to communicate with clients.
• Knowledge in digital marketing tools a plus.

We regret that only shortlisted applicants will be notified.

DRAFTSPERSON

ARCHITECTURAL SALES & SITE COORDINATOR

►Prepare & plot Architectural & Interior Design Drawings.

►Prepares tender, as-built & shop drawings

Requirements:

►Proficient in AutoCAD, Adobe Photoshop, Sketch Up, 3D Max/V ray, with good command of English.

Pre-requisites:

► Deg in Architecture with knowledge in Interior Design. Good Working attitude, proactive and hard-working, 5 years practical experience.

► Work independently with Minimal supervision.

► Disciplined, perform well in fast paced environment and to deliver drawing packages within given deadline.

Pls email your resume, current & expected salary to: i[email protected] (Only those shortlisted will be notified)

Responsibilities

• Support business activities and processes of the Sales Operations team.
• Generate analytical reporting to fully examine revenue metrics, forecast metrics, expense metrics, market share metrics, and sales performance metrics.
• Conduct data analysis, reconcile multiple data sources, and monitor growth expectation for key customers based on application assumptions in forecast and market trends.
• Execute and organize customer database. Maintain process and data integrity.
• Coordinate with sales and manufacturing sites for new customer set up.
• Conduct research and perform competitive analysis by leveraging publicly available information, subscription-based industry research information, and internal analytics tool.
• Coordinate and facilitate sales execution of business initiatives, and collaborate efficiently with cross functional teams.
• Review sales forecast and revenue report process, work with System team to define and automate the system reports, templates, and dashboard.
• Execute ad-hoc analysis to support sales management’s decision-making process.

Requirements

• Degree in Business Administration, Economics, Accounting, or related fields.
• Minimum 5 years experience in sales operations and business analysis in the electronics, semiconductor, or semiconductor assembly and test industry preferred.
• Solid understanding in the manufacturing process, package types, tester types, technology evolution of semiconductor assembly and test service preferred.
• Advanced proficiency with productivity software (Excel, Word and PowerPoint).
• Highly analytical, passionate for details, and quantitative mind, capable of translating analytical insights into actions.
• Strong time management skills with ability to work independently in a deadline driven environment.
• Strong cross functional skills with the ability to engage at all levels of the organization. Excellent interpersonal skills.
• Excellent verbal and written communication skills.

Job Description:

The Digital Sales Manager is responsible for driving digital sales growth, building strong client relationships, and identifying opportunities to expand the organization’s market presence. The role involves leveraging digital tools, CRM platforms, and marketing strategies to attract and engage clients, close deals, and achieve revenue targets.

The candidate must have strong expertise in digital sales, an in-depth understanding of customer behaviour, and knowledge of industry trends. They work closely with marketing and product teams to align sales strategies with organizational goals and improve the overall client experience.

This role requires excellent communication, strategic thinking, and analytical skills to optimize the digital sales funnel and meet performance metrics.

He/She needs to adhere to ISO27001 policy and procedure.

We are seeking a dynamic and results-oriented Digital Sales Manager with a strong background in IT sales to lead our digital sales initiatives. The ideal candidate will be responsible for driving revenue growth through innovative strategies, managing client relationships, and leading a high-performing sales team.

Key Qualifications

1. Education
   • Bachelor’s degree in Business Administration, Marketing, IT, or a related field.
   • Advanced certifications in digital sales, IT, or marketing are a plus.
2. Experience
   • Minimum 5–8 years of proven experience in digital sales or IT sales roles.
   • At least 2–3 years of experience in a managerial or leadership capacity.
   • Demonstrable success in meeting and exceeding sales targets in the IT industry.
3. Skills
   • Strong understanding of IT products, services, and emerging trends (e.g., Cloud Services, Cybersecurity, Managed IT Services).
   • Proficiency in digital sales platforms, CRM tools, and analytics software.
   • Excellent communication, negotiation, and presentation skills.
   • Data-driven decision-making and ability to interpret market trends.
4. Competencies

• Leadership: Ability to inspire and manage a sales team effectively.

• Customer-Centric Approach: Skilled in building long-term client relationships.

• Strategic Thinking: Capability to design and implement successful sales strategies.

• Problem-Solving: Adept at resolving client concerns and adapting to market challenges.

Responsibilities

1. Develop and execute digital sales strategies to achieve revenue targets.

2. Lead, mentor, and manage a team of digital sales professionals.

3. Build and maintain strong relationships with key clients and stakeholders.

4. Collaborate with marketing and IT teams to align sales initiatives with company objectives.

5. Identify and capitalize on new business opportunities, markets, and client needs.

6. Monitor sales performance metrics and prepare detailed reports for senior management.

7. Stay updated with industry trends and incorporate them into sales strategies.

Key Attributes

• Results-driven and highly motivated to achieve business growth.
• Innovative mindset with a passion for technology and digital transformation.
• Strong organizational and multitasking skills with attention to detail.
• Ability to thrive in a fast-paced, dynamic environment.

Preferred

• Previous experience working in or selling to enterprise-level clients.
• Familiarity with global sales operations and multicultural environments.
• Knowledge of digital marketing strategies and tools.

JOB DESCRIPTION
Candidate must be able to oversee every section of the company

Candidate is the in charge of the overall supervision an entire organization

Most of the time, Candidate is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS
2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

*Outdoor Sales Excutive*

Package: Basic + transport allowance + commission:

*base on experienced*

Profile Preference/Details:

- Friendly/approachable character.

- Direct Sales experience added advantage.

- In Renovation/home fittings environment preferred.

- **Must possess Class 3 driving license/own vehicle.**

Email application to [email protected] / WA to @ http://wa.me/6585182234

Showroom1: Vertex, 33 Ubi Avenue.

Shworoom2: Tradehub 21

Showroom3: Primz Bizhub

HQ Office: Woodlands Horizon.

• Studynew wholesale food suppliers and negotiate prices
• count future needs in kitchenware and equipment and place orders, as needed
• Control and store vendors’ contracts and invoices
• plan communication between front of the house and back of the house staff
• Prepare shift schedules
• arrange payroll for all restaurant staff
• mange kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• plan for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Preferably some experience and knowledge in curtains and blinds will be a good advantage (Training will be provided).

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and splite shift

· Must be able to work extra hours or weekend if needed

• Process sales orders & quotation in a timely manner.
• Prompt response to new / repeat orders received via e-mails and faxes.
• Assist in monitoring all pending sales orders, updating customers regularly on delivery date and in keeping the customers informed of delivery schedule.
• Responsible for coordinating with Accounts Department to ensure prompt payment collection for cash on delivery transaction and with Purchasing Department on incoming stock.
• Release job order to production in the correct order and ensure delivery arrangement to customers orders are delivered timely.
• Update superior on any data discrepancies.
• Prepare documentation for delivery purposes and apply product certification from relevant authorities for custom requirement.
• With purchasing experience & logistic knowledge
• Able to communicate in english & mandarin
• Other ad-hoc duties as assigned.

• Carry out market research to identify new tools and software solutions

• Identify and implement the best technology solutions to facilitate the company’s marketing strategy

• Manage the marketing budget and negotiate future software purchases

• Develop a marketing technology architecture

• Maintain company’s website from a technical standpoint

• Oversee the management, maintenance, and updating of the marketing technology tools and systems

• Manage data security and oversee training of technology software and user adoption

• Assist in ad-hoc administrative tasks assigned by management

Requirements:

• Diploma/Degree in Marketing/Business or related fields

• At least 2 years of working experience in marketing and technology in a fast-paced environment. Those with experiences working in a family office or private investment firm will be advantageous.

• Knowledge of digital marketing concepts and best practices

• Expert knowledge of major CMS platforms and Google web tools

• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer /client service and response

• Attention to detail and strong communication skills

• Office: Near Tiong Bahru MRT | Mon – Fri: 9:30am to 6:30pm

• Candidates available on short notice preferred

We invite qualified and Interested candidates to send in your resume (in MS Word Format), to [email protected]. Please indicate the position you are applying in your email subject. We regret to inform that only shortlisted candidates will be notified.

EA License: 90C3627

EA Reg No: R1108020

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Element has an opportunity for a Sales Engineer. In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects.

You will expand business with dormant and existing accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients. It will be your responsibility to assure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader Element Sales Team, General Manager, and lab/technical personnel. The ideal candidate will be action oriented, customer focused and have an entrepreneurial drive.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
• Qualify opportunities with assistance of inbound team / specialists
• Manage relationships and utilize technical support to assist in Sales
• Follow up in a timely manner on quotations for the assigned customer base
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Achieve sales goals by converting and penetrating accounts
• Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities
• Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

Job Requirements:

• Approximately 3 years of Business Development, Sales or Account Management experience
• Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
• Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
• A valid driver’s licence, with an acceptable driving record under Element’s policy
• Experience in interpreting testing procedures and requirements desired
• Proficiency in Microsoft Applications (Word, Excel)
• Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
• Well-developed oral and written communication skills to meet a variety of communication needs
• Good interpersonal skills that foster open upward and downward communication built on mutual respect
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
• Some overnight travel may be required

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Preferably some experience and knowledge in pastry will be a good advantage (Training will be provided).

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• You are required to follow-up with clients on motor insurance enquires promptly
• To update database of customers particulars
• Ensure customers give all the related forms to process the insurance
• Processing of policy taken up with the agency
• Strong support to ensure good closing ratio
• Proper training will be provided to ensure high take up rate for New Business and
• Renewal
• Team work and support will be given to enhanced your learning curve

Requirements

• Customer centric, team player, strong interpersonal & communication skills
• Exposure in general insurance industry will be an added advantage but not a must
• Possess positive attitude and able to work independently in a fast paced environment
• Must be result and service oriented
• Must be willing to follow up closely with clients
• Minimum GCE 'O' level and above
• Possess BCP, PGI and CGI will have added advantage

Benefits

• 5 days work week
• Good employees benefits
• Good Incentives
• Competitive Pay Package with Health, Optical and Dental Benefits
• Work Life Balances, Team support and Friendly working environment
• Located near to Home at Woods Square next to Woodlands MRT and Bus interchange.
• Only short listed candidates will be notified.

Responsibilities:

• Drive e-commerce growth by developing onsite sales and engagement campaigns
• Provide analysis & performance reports including daily, weekly, and monthly, reporting of KPIs and recommending changes to improve performance as to achieve results.
• Drive digital planning, adaptive marketing and agile practices that best engages the consumers.
• Manage and constantly improve on the development and implementation of all e-commerce sites managed by the Company, including own e-commerce, marketplaces (Lazada, Amazon) and 3rd-party retailer sites.
• Create and execute digital marketing campaigns to increase site sales performance
• Optimized UX/UI to improve user experience and increase sales conversion.
• Explore new e-commerce features to capture the latest and newest trend of consumer behavior.
• Work with external and internal stakeholders to develop and execute optimization for product and brand content.
• Define and develop KPI framework to measure and track KPIs and ensure growth effectiveness.
• Evaluate e-commerce campaign and spend effectiveness to ensure positive ROI and recommend data driven learnings for future campaigns
• Manage the e-commerce team and being responsible for the day-to-day operations aspects of the e-commerce platform including but not limited to user experience, order fulfilment, customer service and content creation.
• Review the e-commerce team resources for skills training, career advancement and recruitment.
• Manage off-shore Customer Care / e-commerce support officer who oversee responding to customer inquiries on live-chat and emails.

Requirements:

• Possess degree in Business Administration or equivalent.
• At least 5 years of proven experience in related field, of which 2 years is of managerial capacity.
• Prior experience in digital marketing strategy.
• Proficient in SEO, Woocommerce, Shopify, Wordpress.
• Solid knowledge of web analytics tools like Google Analytics.
• Ability to handle a small team.
• Self-driven and motivated.