Sales Supervisor Job Description Template

Our growing company is seeking to hire a sales supervisor who will be responsible for managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance by tracking sales goals, setting individual sales targets.

Experience in business or a related field is required. In order to succeed in this role, you will need excellent communication skills. Previous experience in a sales-related role is a plus.

Sales Supervisor Responsibilities:

• Meeting planned sales goals.
• Sales target to hit
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Supervisor Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Good written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Key Responsibilites:

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents
• To perform any other ad hoc duties as assigned by management

Requirements:

• Possess minimum 'N" or 'O' or Higher Education
• Able communicate effectively in english, both spoken and written
• Sales driven and results oriented
• Able to work independently, posses good multi-tasking skill
• Adapt to fast pace enviornment
• Bilingual will be added advantage

Other Information:

• Working hours: 8am - 5.45pm, Monday - Friday
• Performance based commission available

JOB DESCRIPTION:

The candidate is responsible for overall sales and achieving sales budget. Develop new accounts and key account management.

JOB RESPONSIBILITIES

He/She will be the main point of contact for all customer account-related matters. Build and maintain positive and long-lasting client relationships. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients. The candidate also act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends. Required actively source for new prospects and convert them to leads to generate new accounts for the company.

JOB REQUIREMENTS:

Diploma/Degree in Engineering or business-related fields.

At least 2 years of Industrials Sales and Marketing experience.

Motor Vehicle Sales Executive

Responsibilities

• Provide professional service to all customers throughout the buying process.
• Provide detailed information about new and used vehicles, including specifications, features, and conditions.
• Conduct inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate vehicle listings which include high-quality photographs, and comprehensive descriptions, and showcase the features of vehicles to potential partners.
• Negotiate pricing and terms with prospective partners to achieve sales targets to maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation are accurate.

Requirements

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Ability to work on weekends and public holidays.

Responsibilities:

· You will promote and propose Trane Chiller & Equipment to building consultants and contractors

· Responsible for developing long term customer relationships

· Building close business relationship with customers especially key accounts

· Maximizing account penetration and customer retention

· Identify potential opportunities & develop solutions with existing & new customers

· Update forecast timely into the system

· Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier

· Any other duties as assigned from time to time

· You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

· Degree in Mechanical/ Electrical engineering or its equivalent

· 1-2 years in Engineering sales, experience in HVAC industry will be a plus

· Customer driven with excellent communication & interpersonal skills

· Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Responsibilities:

• Promote and propose Trane Controls Solutions to building owners, consultants and contractors

• Develop long term customer relationships and maximize account penetration and customer retention

• Identify potential opportunities & develop solutions with existing & new customers

• Work closely with other department to promote package solution and enhance the win rate

• Ability to effectively writes and presents proposals.

• Negotiates value, addresses resistance and closes the sale. Differentiates & made Trane as preferred supplier.

• Ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Diploma/ Degree in Mechanical/ Electrical engineering or its equivalent

• At least 1-3 years’ experience in selling HVAC or building automation system

• Good presentation, interpersonal and communication skills

• Customer driven mindset

• Sell service and exceed targeted sales and expand market share.
• Develop & retain clients and negotiate contracts.
• Assist in business development & marketing.
• Meet targeted sales revenue
• Expand market share
• Draw prospect list and develop new clients
• Grow and retain key clients
• Develop new services/products and concepts for the assigned market segment.
• Translate business strategy into pragmatic action plans and execute
• Maintain awareness and understanding of all SGS services, ensuring that full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Ensure timely creation of quotes and professional submission of all information as requested by clients, ensure follow-up
• Negotiate and secure contracts
• Manage pre and post contract commercial issues
• Support for collection of payment from clients
• Analyze market potential and develop competitive positioning and pricing strategies
• Track competitor activities
• Monitor market for the development of new technologies and trends.
• Source and coordinate with SGS affiliates and/or subcontractors for subcontract engagements
• Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity
• Any other duties as assigned from time to time.

Requirements:

• Min Diploma in Science filed or equivalent
• Previous experience as lab analyst would be advantageous
• 3 years sales experience in chemical-related laboratory testing sales
• Technical knowledge of chemical related laboratory testing
• Able to work independently and multi-task
• Good business acumen and results orientated
• Able to interact with all levels of management
• Good communication, negotiation and interpersonal skills
• Acts quickly and decisively
• Works well under pressure, challenges status quo.
• Communicate effectively in English, both written and oral
• Team player and have service-oriented mindset

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Continually assess current business distribution channels, develop and evaluate their performance, and manage conflict, ensuring alignment with territory plans.
• Serve as the internal and external face of the organization.

Requirements:

• Bachelor Degree and above in any field.
• Successful previous experience as a sales representative or sales manager in the apparel industry, consistently meeting or exceeding targets.
• Proven ability to drive the sales process from plan to close.
• Ability to identify and sell to customer needs.
• Good communication, coordination, organization and overall management skills, adhering to the customer-first and quality service management.
• Have a positive working mindset and a strong sense of responsibility.
• Have strong sense of service, good-thinking and essential leadership insights.

Objective of the role:

Drive revenue growth and market expansion for our Industrial Air and Water Treatment systems in Singapore and the region. Develop and implement sales strategies to achieve ambitious sales targets, enhance customer satisfaction, and solidify the company's position as a leading provider in the industry.

Responsibilities:

• Represent the company effectively with comprehensive knowledge of our offerings in Industrial Air and Water Treatment systems.
• Conduct market research on consumer needs and identify how our solutions address them.
• Achieve company objectives by planning thoroughly, sales goals, analyzing performance data, and making forecasts.
• Generate and qualify leads, manage sales opportunities through to closure, and secure customer contracts.
• Lead and develop a high-performing sales team to achieve and exceed sales targets

Requirements:

• Proven record of success with the entire sales process, from planning to closing.
• Excellent communication, interpersonal, and organizational skills.
• Superb leadership ability.
• Potential traveling at least 10% of the time.
• Preferable relevant experiences in Semiconductor Industry.
• Preferably with Engineering background.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Understand our ideal customers and how they relate to our products.
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
• Promoting the organization and products.
• Setting discount rates and determining price schedules

Required skills and qualifications

• Experience in customer relationship management.
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Dedication to providing great customer service.
• Ability to travel at least 20% of the time
• Standby for 24 hours
• Ability to lead a sales team.
• Ability to handle customers’ requests and complaints with grace
• Ability to work under pressure and meet deadlines

JOB SCOPE:

- Manage customer accounts

- Collect customer construction information and investment information and share it within the company. Information will be updated as needed

- Plan and execute sales strategies

- Prepare and submit tenders

- Oversee sales team to support various sales activities

- Prepare daily/weekly/monthly sales reports

- Instruction and development of subordinates

- Build and maintain good customer relationships through regular and effective communications

- Communicate and respond to customer queries and requirements

- Review customer requirements against company’s resources and capabilities

- Perform contract review to ensure requirements are in line with quotation’s terms of supply and ensure documents/information are sufficient for production and delivery

REQUIREMENT:

- At least 3 years of sales work experience in Petrochemical Plant or Chemical Plant industry

- Effective communication skills with the ability to handle clients

- Experience negotiating prices with customers to receive construction order

(Possess good negotiation skills)

- Must have strong leadership capabilities

- Proficient with MS Office suite (Excel, PowerPoint, Word)

Responsibilities:

• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Create and adapt Chinese-to-English content for various formats, tones, and channels, collaborating with teams for appropriate assets.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts for example, Instagram, Facebook, TikTok, YouTube to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Interest in skin care, wellness and healthcare products.

________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

About CaterCo:

CaterCo is a premium catering concierge renowned for delivering sophisticated, tailored catering solutions. Recognised by Tatler as the Best Caterer in 2024, we take pride in blending culinary innovation with event management to create exceptional dining experiences. From curated canapés to bespoke sit-down menus, our team provides clients with outstanding service and exquisite menus, crafted with a modern approach to diverse dietary preferences.

Overview:
As the Senior Executive / Assistant Manager, Marketing, you will be pivotal in shaping and driving CaterCo’s brand presence across various platforms, ensuring consistency and creativity that align with our reputation for elegance and quality. You’ll develop and execute strategies that strengthen our brand’s market position, engage clients, and reflect our commitment to excellence. This role calls for a balance of strategic vision, hands-on execution, and a keen eye for market positioning.

Key Responsibilities:

• Take full ownership of brand’s marketing and branding efforts, ensuring alignment with objectives
• Develop and implement comprehensive marketing strategies to drive CaterCo’s brand awareness and customer engagement.
• Prepare budgets, track costs and ensure projects are delivered within budget
• Create and manage integrated marketing campaigns across digital, print, and social media platforms that highlight CaterCo’s premium offerings and services.
• Collaborate with the sales team to generate leads, optimise client acquisition, and drive customer retention through strategic content and targeted marketing.
• Oversee content creation, including high-quality photography, blog posts, social media content, and email campaigns.
• Leverage market research to analyse consumer trends, refine our value proposition, and tailor messaging that resonates with client segments
• Manage partnerships to position CaterCo at exclusive events, enhancing brand visibility within key industries.
• Plan and execute seasonal campaigns and promotions and other key events.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• At least 2+ years of experience in marketing, ideally within luxury hospitality, catering, F&B or premium service industries
• Proven track record of successful campaign management and lead generation
• Strong understanding of digital marketing channels, including social media, SEO, email marketing, and content marketing
• Excellent communication skills, with a knack for crafting sophisticated, brand-aligned messaging
• Creative thinker with strong analytical abilities to interpret marketing metrics and refine strategies
• Experience in event planning or related industry knowledge is a plus

The level of appointment offered will commensurate with candidate's experience.

Job Description

• Responsible for content planning and creation of marketing collaterals and assets, including copywriting and editing for newsletters, electronic direct mails, brochures, fact sheets, blog articles, case studies, videos, and website.
• Plan and implement integrated marketing campaigns for solutions, events and exhibitions.
• Generate content for digital marketing channels and social media platforms.
• Collaborate with agencies, external vendors and internal stakeholders to develop and ensure the timely delivery of social media campaigns and optimise performance metrics.
• Identify new marketing channels, platforms and media that better achieve marketing and business objectives.
• Assist in ad hoc marketing tasks and activities.

Job Requirements

• Experience in marketing communications and related fields.
• At least 5 years of experience in marketing or corporate communications.
• B2B experience preferred but not mandatory.
• Excellent command of the English language and storytelling skills.
• Independent self-starter with attention to detail.
• Strong project management skills.
• Excellent interpersonal and communication skills.

Responsibilities :-

1. Sales Support and Coordination

Assist the sales team by preparing quotes, proposals, and order confirmations for clients.

Coordinate with the sales team to manage and update client accounts, ensuring that records are up to date in CRM systems.

Track sales orders from initial inquiry to delivery, coordinating with various internal teams (e.g., logistics, procurement) to ensure timely and accurate fulfillment.

2. Order Processing and Documentation

Process purchase orders, sales orders, and invoicing accurately, ensuring all required documentation is complete.

Manage product inventories and collaborate with the procurement team to maintain adequate stock levels based on customer demand.

Generate and update reports on sales performance, customer feedback, and inventory status for the sales team and management.

3. Administrative Tasks

Manage sales-related paperwork, such as shipping documents, invoices, and purchase orders.

Prepare sales presentations, meeting notes, and monthly sales reports.

Coordinate internal and client meetings, handling logistics and providing required documentation or follow-ups.

3. Market Research and Reporting

Conduct basic market research to support the sales team with insights into competitor pricing, new trends, and customer preferences.

Collect and analyze customer feedback to improve service levels and product offerings.

Prepare periodic sales and performance reports to track the progress of sales targets and KPIs.

4. Collaboration and Team Support

Work closely with the marketing team to support campaigns, promotions, and events.

Coordinate with other departments, such as logistics and finance, to resolve issues impacting order fulfillment and billing.

Assist in training new staff and sharing knowledge on sales processes and customer interactions.

Job Requirements :-

Diploma/Certificate in Business Administration or equivalent

Globe3 software experience is an advantage

Knowledge in Microsoft Office / Accounting Software

Job Summary:

The Sales Administrator supports the sales team by managing administrative tasks, including order processing, client documentation, and maintaining accurate records. Key responsibilities include assisting with demand forecasting, preparing sales reports, coordinating with internal teams (logistics, inventory, China team), and facilitating communication with clients.

The role involves acknowledging customer orders, coordinating with Logistics for timely fulfilment, and supporting sales team activities, including preparing client proposals and quotations. Strong organizational, communication, and analytical skills are required, along with the ability to collaborate across departments to meet business objectives.

Key Responsibilities:

1. Sales Support & Operations

1. Maintain supplies of sales presentation materials, including PPT slides and brochures.
2. Support sales efforts during tenders and projects.
3. Assist in daily sales operations and customer service.
4. Assist in setting up new accounts and provide necessary documentation for approval.
5. Scan and file quotations, proposals, and contracts for new accounts while maintaining accurate records.
6. Update databases, ensuring client contact information is current.
7. Communicate with Logistics and Accounts regarding dispatch, delivery times, and invoice queries.
8. Support product registration processes in Singapore.
9. Perform any other ad-hoc administrative duties as assigned.

2. Sales Performance & Reporting

1. Track sales team activities and performance.
2. Prepare monthly sales reports, including market conditions and team performance analytics.
3. Analyze client activity reports and present insights to the Sales Team.
4. Maintain and update reports, tools, and techniques to address client needs.

3. Client Management & Documentation

1. Send acknowledgment emails for sales orders received from clients
2. Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
3. Coordinate with the China team on processing samples and gift sets for customers.
4. Follow up with clients on existing and pending quotations and contracts.
5. Document and maintain client account records and financial profiles, including credit terms and other relevant details
6. Ensure compliance with organizational protocols related to clients' financial constraints and payment terms.

4. Product and Order Management

1. Assist the Sales Team to get demand forecast from Customer and collaborate with Logistics and Inventory Management.
2. Escalate product feedback to Quality Control for investigation.

5. Cross-Team Coordination

• Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
• Coordinate with the China team on processing samples and gift sets for customers.
• Aid the Sales Team in demand forecasting and collaborate with Logistics and Inventory Management.

Internal Contacts:

• Teams in China (Shenzhen)
• Hong Kong HQ Team

External Contacts:

• Prospective and existing clients

Skills and Experience:

• Administrative experience in the hotel/hospitality industry, FMCG, or related sectors, with vendor or supplier experience and an understanding of sales operations and client servicing, is a plus. The role requires adaptability in a fast-paced environment and the ability to manage competing tasks and client needs effectively.
• Understanding of the travel/lifestyle market, particularly hotels and resorts.
• Ability to support the sales team in prospecting, development and closing new business opportunities.
• Experience working with the B2B model, including sales, client relationships, and account management

Competencies & Personality Traits:

· Customer-focused and professional with a positive, mature attitude.

· Strategic thinker who is results-driven and thrives in a collaborative team environment.

· Strong time management skills with the ability to meet deadlines and manage multiple tasks.

· Analytical mindset with the ability to interpret market trends and data for actionable insights.

· Self-starter who works independently and takes initiative to achieve goals.

· Excellent communication skills (both verbal and written) for managing stakeholder relationships.

· Highly organized with strong administrative and multitasking abilities.

· Culturally aware with a preference for proficiency in foreign languages, particularly Mandarin and Cantonese.

Responsibilities

• Responsible for the quotation/proposal preparation and submission
• Collate price comparison and costing summary
• Prepare costing of projects, prepare proposal and to ensure compliance with tendering and procurement procedures
• Filing, handling email correspondence and data entry
• General administrative duties

Competency Requirements

• GCE “O” Levels/ITE/Diploma in any discipline
• At least 2 years of relevant working experience
• Meticulous, cost conscious, independent, highly motivated and a good team player.
• Attended QEHS related awareness training

Job Purpose

· Assist with daily duties to make sure provide good relationship and services to client.

Duties and Responsibilities

· Responsible for the sales and account management of new business opportunity, leveraging on company’s logistics offerings and services.

· Identify business prospects and opportunities, evaluating and analysing the sales options, and proposing effective solutions for the clients.

· Maintain relationships with clients by providing support, information and guidance.

· Preparation and submission of the Project Tenders/RFQs.

· Monthly sales reporting.

· Any other ad-hoc assignment assigned by superior from time to time.

Qualifications and Requirements

· Min Diploma or degree holders in any logistics / engineering discipline

· PC knowledge in Word/Excel/PowerPoint / Outlook

· Self-drive, highly motivated, proactive, confident and independent.

· Excellent communication, interpersonal and customer-handling skills.

Working Hours

· 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

Job Description:

• The incumbent shall thrive as part of the performing sales team and will be responsible to attain the set team/individual sales budget, with revenue from product based, leasing and/or solutions-based sales.
• Possess strong sales management skills including but not limited to, tracking and attainment of sales revenue / margin based on forecast, negotiation skills to address all parties’ needs to obtain win-win status, account servicing skills with return customers / account receivable mindset.
• Build and maintain new / existing customers bases through strong market knowledge, strong partnership and engagement.
• Liaise closely with Service Operations teams to ensure reliability, availability and serviceability.
• Maintain team-based spirit with continuous market data and customer information exchange among the team to bring strong value to the Organization and Sales Dept.

Experience, Skill and Competency required:

• 1-3 years of pre-sales, technical sales or sales of construction equipment (such as Forklift, Excavator, Drilling Rig, Crawler Cranes) in construction / engineering industry. Interested applicants who do not possess construction equipment sales background but have ability to demonstrate the competency to be successful on this role, are welcome to apply.
• Candidates with Diploma in Engineering related background will have an advantage.
• Entail strong problem-solving mentality to anticipate customers’ enquiries, help them find solutions and create good value to the business partnership.
• Demonstrate persistency, consistency and adaptability to strive for success.
• Exhibit good negotiation and communication skills to manage all parties’ interests.
• Possess self-motivation and confidence to excel in various business scenarios.
• Possess own car and with valid Singapore Class 3 driving license.

Your Company

We are a future forward advanced mechanical precision manufacturing company with an outstanding & proven track record for innovation, agility, growth & stability. We are poised for our next phase of growth in the semi-conductor, medical, oil & gas, automotive & optics sectors. Our team is rapidly expanding to fill the next generation leadership roles & advance our current operational capabilities.

Your Role

As our Sales Engineer, you will play a vital role in the company’s revenue growth through obtaining new sales from existing and new customers, as well as maintaining strong business relationship with customers.

Your Calling

· Plan and carry out sales activities (quotation, price negotiation, delivery, etc.)

· Hunter role need to exploring new potential customers and obtain new businesses

· Execute sales and marketing strategies to improve/increase sales revenue

· Liaise with customers and address their feedbacks/issues

· Establish and maintain strong business relationships with existing and potential customers

· Provide sales and technical/engineering support to customers

· Prepare and deliver technical presentation to explain and promote company’s services

· Keep track of orders and ensure timely delivery

· Monitoring competition by gathering current market information on pricing, delivery lead time etc.

· Any other ad-hoc duties as assigned

Your Success Factors

· Min. Diploma Holder in Precision/Manufacturing Engineering or similar field

· Able to read and interpret technical drawings

· Experience in Precision Engineering or related field advantageous

· Have experience in using ERP Systems advantageous

· Outgoing personality with strong interpersonal hunger for success and communication skills

· Initiative and results driven

· Entry level candidate are welcome

Responsibilities:

• Provide sales and technical support to new and existing customers.
• Maintain good customer business relationship.
• Provide support to Outside Sales Team and work closely to achieve the sales target.
• Handle sales enquiries and prepare quotations in the timely manner.
• Monitor and update status of sales quotes and proposals.
• General sales administrative duties.

Requirements:

• Minimum Diploma in Chemical/ Engineering/ Mechanical/ Mechatronics discipline.
• Experience in Mechanical Instrumentation & Controls will be at advantage.
• Entry level candidates are welcome to apply.
• Good communication, interpersonal and customer service skills.
• Committed and a good team player.

(Only shortlisted candidates will be notified)

Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of foods, beverages, fine fragrances, home, and personal care products.

For over 35 years, we have been a leading industrial producer of L-Menthol, using our core technology, asymmetric synthesis.
This technology enables us to produce unique, novel, and nature-identical aroma ingredients, and in addition, to manufacture pharmaceutical intermediates, functional materials, and other fine chemicals.

Takasago Group maintains offices, production sites, and R&D centers in twenty-seven countries and regions.

Responsibilities:

• Ensure organization meets/exceeds customers' expectations and complies with TIS internal sales
• Ensure Sales Service team provides a complete and timeliness resolution attending to query, resolve issues leading to positive outcomes for Sales in the Asia Pacific region with a total of 6 Sales Affiliates and 16 countries
• Data, Tools and system – Supporting Sales team in execution through the sufficiency and efficiency of Sales information and database management
• Improvement to the customer pricing process
• Establish guidelines/standards and conduct implementation processes meeting customer SOP's/requirements globally, particularly for MNA, RGN and JA accounts
• Drive successful deployment and adoption of FISS modules for FL division and ensure data accuracy and completeness
• Oversee and providing guidance to Sales Service team
• Facilitate and coordinate for Sales teams in Asia Pacific region
• Reporting: Prepare and submit monthly sales report
• Team Management, coaching & training for Sales Service team
• Manage, upkeep and execute activities following the plans for each calendar year

Qualifications:

• Excellent organizational and time management skill
• Basic knowledge of process on PRE Sales, AFTER Sales activities and supply chain
• Excellent written and oral communication skill required
• Self-starter with an ability to identify areas for improvement
• Must possess an enthusiastic personality and foster a positive work environment
• Client-focused attitude – a customer advocate
• Must have exemplary follow up skills as well as the ability to solve problem between department and teams, internal and external customers and Affiliates in a fruitful way for both parties
• Good analytical skills to assess customer needs coupled with ability to problem solving cross-functional interfaces (R&D, QA, Operations, Supply chain and Sales)
• Goal and team driven, good motivator and facilitator to ensure that set targets are realized, show leadership and direction
• Good knowledge of international Trade practices in Asia Pacific Basic supply chain and/or international Trade knowledge
• Excellent in excel, word and power point skills
• At least 2 years of relevant experience

Any interested candidates, please submit your application to https://takasago.csod.com/ats/careersite/jobdetails.aspx?site=4&c=takasago&id=217

Responsibilities

- Establish and maintain business relationships with key customers to secure sales.

- Managing ongoing opportunities to achieves sales target.

- Act as a liaison between the sales team and the project team, conveying customer feedback,
requirements and technical support from project initiation to completion.

- Identify new business opportunities and develop new customers’ base.

- Conduct Site Survey, prepare and follow up on quotations, fee proposals, tender
submissions, sales enquiries, technical supports, etc on daily / regular basis.

- Prepare sales reports, projection analysis, market surveys’ reports regularly to the Sales
Manager.

- Conduct and prepare exhibition, seminars and network events when required.

- Other ad hoc duties as assigned.

Report to Sales Manager

- Develop new & service existing accounts

- Relationship & Cost Management

- Achieving planned targets & increasing market share

- Generate Sales Forecast from individual Sales Reports

- Any other ad-hoc duties as assigned.

Job Requirement

- Minimum Diploma in Mechanical Engineering or equivalent professional.

- Good computer skill including knowledge in Microsoft Office. AutoCAD software
experience an advantage.

- Experience in delivering client-focused solutions based on customer needs

- Sales and customer driven with strong selling, presentation, and negotiation skills.

- Good interpersonal and communication skills.

- Objective driven and able to work independently in a multi-tasking environment.

- Good teamwork and able to handle fast-paced environment.

- Well organized with a strong work ethics, positive attitude and highly self-motivated
individual who can work independently with minimal supervision.

All interested applicants, please submit your detailed resume to [email protected].

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Business

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Peferably possess more than 7 years of experience
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.