Sales Admin (Imports, Exports, and Logistics)

• Location: Clarke Quay
• Working Hours: 5 days/44 hours
• Salary Range: S$ 2,500 - 3,500+

Job Summary:

We are seeking an experienced Sales Admin to manage our imports, exports, and local logistics operations for a leading brand in retail industry. The ideal candidate will have a strong background in sales administration, logistics, and customer service.

Requirements:

• Relevant experience as sales admin or related field
• Strong knowledge of imports, exports, and local logistics regulations and procedures
• Proficient in Microsoft Office and Email writing skills

Responsibilities:

• Manage and coordinate imports, exports, and local logistics operations
• Ensure compliance with relevant regulations and laws governing imports and exports
• Provide sales support and customer service to clients
• Process sales orders, invoices, and other related documents
• Maintain accurate records and reports on sales, inventory, and logistics operations
• Collaborate with internal stakeholders to resolve logistics and sales-related issues
• Identify opportunities to improve logistics and sales processes

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

As Indoor Sales Executive (CCTV), you will be responsible for promoting and selling our range of CCTV products and solutions to customers, both through direct interaction and by managing inbound inquiries

Job Descriptions:

• Proactively reach out to existing and new customers through phone, email and in-person interactions to understand their CCTV needs, while also managing inbound sales inquiries and following up on leads to drive conversions
• Provide expert advice on product specifications, features, and benefits to assist customers in making informed purchasing decisions
• Develop and maintain strong customer relationships through consistent follow-up and excellent customer service
• Maintain up-to-date knowledge of industry trends, product offerings, and competitor activities
• Prepare, present, and deliver sales presentations, proposals, Deal Registrations for salespersons and quotations to showcase the CCTV product range and its features to customers
• Collaborate with technical teams to ensure seamless delivery and provide excellent pre- and post-sales customer support, including follow-up assistance to ensure a positive customer experience
• Collaborate with the marketing team to drive lead generation, develop effective sales strategies and implement promotional materials and campaigns
• Maintain accurate records of sales activities, customer interactions and feedback in the CRM system
• Achieve individual and team sales targets, consistently meeting or exceeding sales target set by the management to contribute to the overall growth of the business

Job Requirements:

• Min. 2 years of experience in similar sales role, preferably in the CCTV or security system industry
• Strong communication and interpersonal skills to build rapport with customers with excellent negotiation and problem-solving abilities
• Ability to understand CCTV technical product specifications and convey them to customers clearly
• Detail-oriented, self-motivated with a results-driven attitude and able to work independently as well as part of a team
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Attention Recent Graduates and Service Industry Professionals!

Are you seeking an exciting career opportunity? Look no further!

At Euphoria Organisation, we are dedicated to building a team of passionate and driven individuals to join our Sales & Marketing division. No prior experience is required—simply bring your enthusiasm and determination, and we will provide the necessary training and support.

About Us:
Euphoria Organisation collaborates with leading brands in the service industry, delivering impactful results while maintaining a commitment to authenticity.

What We Offer:

• Personalized mentorship from high-performing team members
• Opportunities for significant personal and professional development
• Accelerated career advancement
• Engaging team-building events

Key Responsibilities:

• Interact with consumers directly to promote our campaigns
• Mentor and support new team members
• Contribute to the successful execution of marketing initiatives

If you are ready to take the next step in your career, we invite you to apply and become part of our dynamic team!

Attention Recent Graduates and Service Industry Professionals!

Are you seeking an exciting career opportunity? Look no further!

At Euphoria Organisation, we are dedicated to building a team of passionate and driven individuals to join our Sales & Marketing division. No prior experience is required—simply bring your enthusiasm and determination, and we will provide the necessary training and support.

About Us:
Euphoria Organisation collaborates with leading brands in the service industry, delivering impactful results while maintaining a commitment to authenticity.

What We Offer:

• Personalized mentorship from high-performing team members
• Opportunities for significant personal and professional development
• Accelerated career advancement
• Engaging team-building events

Key Responsibilities:

• Interact with consumers directly to promote our campaigns
• Mentor and support new team members
• Contribute to the successful execution of marketing initiatives

If you are ready to take the next step in your career, we invite you to apply and become part of our dynamic team!

Seeking a dynamic and experienced Distributor Sales Manager for a European Diagnostics company to lead our expansion efforts in the APAC region, this position will report directly to the Distributor Sales Director.

Key Responsibilities:

The Distributor Sales Manager will focus on implementing strategic initiatives to expand footprint in APAC markets.

Main Tasks :

1) Business Development:

• Develop and implement strategies to penetrate key markets, enhance market presence and demand for our diagnostic solutions.
• Identify, generate, and cultivate new business opportunities, including onboarding distributors, customers, and strategic partners.

2) Sales Growth through Distribution Management:

• Lead revenue growth in the Asia Pacific region by identifying, onboarding new distribution channels while optimizing existing partnerships to enhance commercial success.
• Monitor distributor performance and alignment with strategic objectives to ensure effective execution of sales strategies, and maximize sales performance to support the company’s global growth strategy.
• Provide accurate sales forecasts, pipeline updates, and market intelligence.
• Conduct market studies to understand regional dynamics and develop strategies for optimal market penetration and customer acquisition.
• Support and lead the launch of new products in the APAC markets.

3) Marketing Initiatives:

• Organize and oversee product awareness campaigns, seminars, and events in collaboration with the marketing team and the local distributors.
• Foster relationships with distributors, customers, and Key Opinion Leaders (KOLs), and represent us at relevant congresses and seminars.

4) Stakeholder Collaboration and Regulatory Compliance

• Work in close collaboration with cross-functional teams (including sales, product marketing, communication, regulatory affairs, order management, technical support, field application specialists, finance, and corporate management) to ensure alignment with our business objectives.
• Conduct all commercial activities in line with our quality policies and ensure compliance with local and global regulatory requirements.

Requirements:

• Commercial leadership experience in APAC markets.

• Experience in Distributor Development/Management in APAC

• Master’s or Doctoral degree in relevant scientific fields

• In-depth knowledge of molecular diagnostics, including q-PCR and NGS( Next Generation Sequencing) technologies.

• Excellent interpersonal, communication and presentation skills

• Flexibility and cultural sensitivity to work in a rapidly growing yet still small company

• Proactive, self-motivated, independent, solutions-oriented, and adaptable to dynamic

environments.

• Regular travel across Asia Pacific region is required

This role presents an exciting opportunity to drive growth and innovation in one of the most dynamic

regions for molecular diagnostics. If you are a strategic thinker with a passion for performance, and

like to thrive in an international environment, we invite you to join our team!

SALES MANAGER - SINGAPORE

The Sales Manager will be responsible for overseeing and driving the performance of the Hotel101 Sales team (Happy Ambassadors), supporting and implementing strategies to meet sales targets, and maintaining long-term relationships with key clients. The ideal candidate will have a strong sales background, leadership skills, and the ability to work collaboratively across teams to exceed business objectives.

Interested parties please email CV and/or cover letter to: [email protected]

RESPONSIBILITIES

• Sales Leadership: Lead, coach, and motivate the sales team to achieve individual and team sales targets.
• Strategy Development: Develop and implement effective sales strategies to expand the Hotel101 customer base and increase revenue across direct sales and develop strong referral network
• Client Relationships: Build and maintain strong relationships with key clients and prospects, ensuring customer satisfaction and loyalty to Hotel101.
• Performance Management: Monitor and evaluate the performance of the sales team through regular performance reviews, enforcing clear KPIs and objectives, and providing constructive feedback.
• Training and Development: Identify skill gaps and provide ongoing coaching, training, and professional development opportunities to the sales team.
• Sales Forecasting & Reporting: Provide accurate sales forecasts, market analysis, and reporting on sales performance to senior management.
• Cross-functional Collaboration: Work closely with marketing, customer service, product development, and other departments to align sales strategies with business goals.
• Market Intelligence: Stay informed of market trends, competitor activities, and industry changes to identify new business opportunities and adjust strategies accordingly.
• Budget & Resource Management: Assist in setting and managing sales budgets, ensuring efficient allocation of resources.
• Problem Resolution: Handle customer inquiries, complaints, and issues promptly, ensuring high levels of customer satisfaction.

QUALIFICATIONS

• Bachelor's degree /Diploma in Business, Marketing, or related field (preferred).
• Minimum of 5 years of experience in sales, with at least 2 years in a sales management role.
• Proven track record of achieving or exceeding sales targets and driving team performance.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze data, make informed decisions, and adapt sales strategies accordingly.
• Proficient in CRM software, Microsoft Office Suite, and sales management tools.
• Strong problem-solving skills and the ability to handle complex situations with professionalism and tact.
• Experience in Financial Institutions and Hospitality is a plus.

ABOUT HOTEL 101 GLOBAL PTE.LTD.

[www.hotel101global.com] Hotel101 Global Pte. Ltd. is a Singapore-registered worldwide hotel operator and subsidiary of DoubleDragon Corporation. DoubleDragon Corporation, was established by Chairman Edgar Sia II (founder of Mang Inasal) and Co-Chairman Tony Tan Caktiong (founder of Jollibee Foods Corporation). The investment holdings company is publicly listed on the Philippine Stock Exchange (Ticker: DD), with over US$2.8 billion in assets primarily in real estate including CityMall shopping malls, CentralHub industrial warehouse and a pipeline of over 8000 hotel rooms under the Hotel101 brand.

about the company
our client specialises in the distribution and manufacturing of high-performance alloys and precision-machined components. We are looking for a Sales Support Executive to manage sales orders and inventory.

about the job

• support customers with any enquiries or quotations, and process sales orders.
• collaborate with other departments to ensure goods delivered as per schedule
• inventory management

skills and experience required

• min. 2 years in relevant experiences
• willing to work in the west of Singapore (transport provided)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Your new company

My client is a leader in innovative and sustainable packaging solutions, committed to quality, customisation, and global reach. They are looking for a sales specialist to join their team to be responsible for developing business across various verticals.

Your new role

Reporting to the Operations Director, you will actively develop new prospects and maintain existing business accounts, prepare and deliver presentations on company products and services, conduct market research to identify selling opportunities, and prepare proposals and quotations. You will close profitable business deals, record and analyse monthly sales trends, coordinate with internal departments for order fulfilment, respond to customer enquiries, offer effective solutions, and liaise with customers on sales enquiries, price negotiations, and quality issues.

What you'll need to succeed

• At least 1-2 years experience in the related industry.
• Effective negotiation and communications skills
• Self-driven, goal-oriented and motivated

Additional information

Located in Boon Lay

Transport on a reimbursement basis if you do not own a vehicle

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Unfortunately, due to the current restrictions only local candidates can be considered.

EA Licence number: 07C3924

EA Registration No: R22105356

Company's Registration number: 200609504D

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Our company specializes in offering face-to-face marketing services to organizations, providing them with a powerful way to connect with potential buyers.

Responsibilities:

• Assist clients to represent their brands via F2F marketing

• Come up with marketing solutions with peers

• Meet sales target and team KPI

What to EXPECT:

• Travelling Opportunities

• Personal Growth and Development

• Exposure to the industry

• 1 to 1 Coaching

• Advancement and Workshops

We provide a 2 weeks on-the-job training for no-experience candidates. Apply with us to get to know out company better and start your kickstart your career journey!

Responsibilities

· Accomplish Backend Sales and Booking Budgets set by BU

· Manage the Sales and Booking forecast accurately and to align with BU

· Analyze and map out Customers' Tester platforms against Devices Type and EndApplication

· Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.

· Understand customers' business direction and industry market trend via testers' install map and investment plan.

· Explore what types of future Devices customers will be focusing on for the next3 years

· Generate monthly progression reports and review with BU

· Progressively increase Backend Business (Cellcia, Prober) MS through New Devices, Penetration or Development and Legacy Replacement

· Create Strategy to counter New Devices customers in their next business expansion

· Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion

· Conduct Monthly review meeting between BU and Region to align goals according to GT35 goal and realize business plan

· Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to GT35 goal

· Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR)in the next business expansion

· Conduct Monthly review meeting between BU and Region to align GT35 goal and realize business plan

· Strengthening Operational Readiness

· Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements

· Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

Sales Team Leader

Job Description & Requirements

Job Highlights:

• Highest Remuneration
• Attractive performance commissions
• Allowance scheme and performance bonus to jump-start your career
• Career Advancement
• Work Life Balance
• Family-oriented working culture
• Strong support and guidance

Job description

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.

To be successful as a team leader, you should have a track record of team motivation and positive sales results. Ultimately, a top-notch team leader should display excellent interpersonal skills to build quality relationships with the team and with customers and be goal-driven.

Team Leader Responsibilities:

• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.

Requirements :

• Local Diploma/ Degree holder in any discipline from a recognised institution
• Ideally come from a finance related background, with team leader experience
• Highly driven, result-oriented with good interpersonal skills
• Loves interacting with people
• Excellent interpersonal and communication skills coupled with adaptability
• Ability to help colleagues out/train where necessary.

Our client, a leading player in the B2B information and services space is looking for an experienced Sales Manager based here in Singapore who would be responsible to drive revenue growth across the events and marketing services in the APAC region.

Responsibilities:

• Sell events and marketing services to the Financial media clients.
• Develop new business opportunities while maintaining relationship with existing clients in Asia.
• Reaching out and converting inbound leads to drive new business and expand target audience.
• Prepare sales reports and analysis for senior management.
• Keeping up with industry trends and market changes.
• Working closely with the marketing and product development departments to support revenue and product growth.

Your profile:

• A Bachelor degree with at least 4 years of experience in event sponsorship and consultative sales, preferably related to the Financial Services Industry.
• You will have a good track record as a business development leader.
• You will have experience with B2B information services such as lead-generation, digital, events, research, and data.
• You will be proactive, a problem-solver, full of energy, decisive, solutions-driven and results-oriented.
• Excellent communication and presentation skills.

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and attractive commission.

If you are interested in this role, we would love to hear from you! Please send your most up to date CV, and we will be in touch should the role be suitable.

EA License No.: R1114955

Agency License No.: 11C4388

Job Summary:

Titan Tech Academy is seeking a dynamic and results-driven Enrolment Consultant to join our team. The Enrolment Consultant will play a pivotal role in driving revenue growth by identifying and nurturing new business opportunities, as well as maintaining and expanding relationships with existing clients. The ideal candidate is a motivated sales professional with a passion for technology education and a proven track record of meeting and exceeding sales targets.

Key Responsibilities:

● Develop sales strategies to promote the center's enrichment programs and services to increase revenue and customer base. This may involve collaborating with other team members to create marketing materials, attending trade shows or conferences, and conducting outreach efforts to potential clients.

● Build and maintain relationships with clients, ensuring that they are satisfied with the center’s services and addressing any concerns or issues that may arise.

● Set, analyse and achieve sales targets to guide sales performance in the organisation, evaluate and monitor productivity against business objectives, as well as identify factors that affect sales operations in stores. Develop recommendations for improvement.

● Regularly report on sales performance, providing analysis and recommendations for improvement. This may involve tracking sales data, maintaining the sales pipeline, analyzing market trends, and monitoring competitor activity.

● Collaborate with other departments to ensure the smooth functioning of the center.

Skills & Qualifications:

● Diploma and above in business administration, Marketing, or a related field.

● Minimum of 1-year proven track record in sales, preferably in the education field.

● Strong communication, negotiation, and interpersonal skills.

● Strong organisational and time management skills.

● Willingness to work flexible hours, including evenings and weekends.

● The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

● Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

· Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

Role Description:

This position reports to the Creative Director and engages with clients, suppliers and vendors.

Specific Responsibilites:

You will be involved in:

· Handle enquiries and communicate with clients to understand their needs

· Provide professional advice on space planning, design conceptualization and material selection

· Prepare quotations and work schedules for clients

· Manage and coordinate project progress

Competencies:

· Positive attitude and self-motivated

· Excellent interpersonal and communication skills

· Proficient in design software will be an advantage but not necessary

Job Highlights

· Entry level are welcome to apply

· Training will be provided

· Flexible work hours and locations

· Full commission based salary

Both experienced/non-experienced candidates are welcome to apply.

Singaporeans or Singapore PRs only.

We regret to inform only shortlisted candidates will be notified.

Thank you for your application.

What you’ll do

We’re currently looking for a Sales Development Representative in our team. You will drive Airwallex’s future growth engine to develop leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building – you like to actively participate in the prospecting and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

This role is based in Singapore.

Responsibilities:

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
• Move qualified leads through the buyer journey with the goal of booking product demonstrations
• Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat and social media
• Present product information to customers once you have identified their needs
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Inform and recommend outreach strategies and best practices by testing various touch points

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Strong motivator and self starter who is able to operate in a hyper growth environment
• Natural communicator who loves connecting to people
• Ambitious to make an impact and have a constant desire to improve yourself
• Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance
• Process driven – You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
• A team player – You are a natural at building relationships with your colleagues but can work independently at ease
• Track record of top performance or prior success in an SDR-related role
• Superior verbal and written communication skills
• Fluency in English is required
• Strong interest in technology and/or financial services

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

2. Responsibilities

POS Setting

- Regularly update the POS system to reflect new promotions, discounts, or product listings.

- Reconcile daily sales reports with the POS system

Stock Management

- Ensure timely restocking of promotional items

Staff Training

- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.

- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

- Bachelor’s degree in Retail, Business, Marketing, Management or a related field.

- Relevant experience in managing e-commerce platforms(Shopify) is preferred.

- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.

- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.

- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.

- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

- 20% Employee discount for other products

- Support personal development programs

The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.