Enterprise End-user Services (EES) organization of Broadcom Global IT is a technology forward organization constantly scanning the industry for new innovative solutions to implement. The team of highly motivated individuals do not shy away from exploring, testing and introducing leading edge technology that will both increase efficiencies and enhance end-user experiences. With Cloud First tenet as our guiding principles, Broadcom Global IT implements leading edge new technology and services that increases the effectiveness and efficiencies of the workforce.

The team is looking for an individual with strong IT client services skills (PC and Mac) who thrives on working in a global environment with a broad range of people including vendors, support personnel, and end users. This individual will join a team of dedicated Global IT members to deliver client services to Broadcom users. A degree in Information Technology or Engineering with a minimum of 3 years IT Support experience is desired.

This role will focus on developing, improving and standardizing client services solutions for PC imaging and site support (including on premise and remote locations). In addition, the role will require the individual to investigate creating technical solutions based on weekly/monthly trend analysis of client services issues reported to the Broadcom service desk.

Utilizing the experience gained in developing client services solutions, this individual will also be responsible for creating knowledge and self-help articles with a primary focus on client services solutions for the IT KnowledgeBase (KB) using the Broadcom ITSM tool (currently on the Wolken platform).

This position is based in Singapore and will report directly to the Identity & Services Technology Sr. Manager.

Overall Required Skills/Attributes:

• Knowledge of the Broadcom standard PC Environment (training may be provided as required)
• Must understand and communicate difficult concepts and provide instructions in a clear and straightforward manner.
• Must be able to document work for effective future maintenance.
• Must be able to work and communicate effectively in a team environment, yet able to complete tasks individually.
• Must be able to establish and maintain protection of sensitive data and resources with appropriate safeguards in accordance with policy and legal requirements
• Must facilitate creation of appropriate records required for service continuity and performance evaluation.
• Ability to effectively deliver and meet the customer’s expectations
• Ability to work with Outsourced onshore and offshore partners to deliver resolutions
• Ability to meet targeted response time (SLA)
• Ability to work in a fast moving self-driven team with minimal supervision
• Effective communicator who can articulate to all levels
• Motivation, confidence and passion is a must including an eye for details and follow through
• Minimal supervision with the ability to prioritize and manage time if workload is high.
• Ability to work successfully in a fast-paced team environment.
• Team player.
• Enthusiastic and ready to chip in when needed.
• Experience in managing outsource partners is preferred.
• Prior employment in a company of similar size, culture and organization will be helpful.
• Prepared to work in a Global Team (evening/night time conference calls is a norm).
• Willing to put in extra hours during major projects.
• Some travel required (anticipated <10%)

Client Services Knowledge Management - Responsibilities:

• Design and enforce standard template and formatting to be used across all knowledge articles.
• Introduce marketing strategies (with internal IT) to promote the use of Knowledge Base.
• Engage with knowledge contributors to ensure addition, changes and removal of articles in a timely manner. Knowledge contributors include the Service Managers, Support Teams, Process Managers or even End Users.
• Work closely with the Tools Team to optimize out-of-the-box features of the ITSM tool.
• Work closely with the Communications team and Internal Portal team to ensure the IT Knowledge Base is in-sync and integrates seamlessly with IT communications and IT Portal.
• Engage Information Security team to ensure published knowledge is within security guidelines.
• Plan and prepare Knowledge Base for M&A (Merger & Acquisition) changes (i.e. knowledge related to site moves, service transition, service retirement)
• Work with the Chatbot Services team to constantly review and improve gap areas in content to improve end-user self-service via chatbot.

Client Services Knowledge Management - Required Skills / Attributes:

• At least 2 years experience in Knowledge Management.
• Good command of written English.
• Excels in writing simple and concise instructions.
• High-level knowledge of all IT Services.
• Enjoys helping others help themselves.
• Capable of reviewing and enhancing articles written by others.
• Good interpersonal skills.
• Able to quickly understand new services/concepts.
• Experience working on the Wolken platform will be an added advantage.
• Base knowledge of chatbot services and how knowledge content is utilized by LLMs to provide chatbot answers.

Client Services Solutions Engineering - Responsibilities:

• PC Client imaging:
  Gain deep technical expertise in the Broadcom PC imaging solution
  Work closely with vendors providing imaging development, management and maintenance
  Manage image updates – image “recipe” and deployment/update schedule
  Ensure image is tested on all Broadcom standard hardware models
  Ensure image is deployed to the global site support staff and partners including performing necessary updates to imaging guides
  Deep technical support for Broadcom Service Desk and global client support staff for PC hardware and imaging issues.
  Design and implement new deployment solution (like PXE boot) for PC imaging
• Gain deep technical understanding of the Broadcom Standard Client Hardware and Software support model and implement/improve solutions where possible.
• Perform weekly reviews of the service desk top ticket drivers in the client services area and identify and implement solutions where possible.
• Work with communications and webinars team to develop materials related to critical experience changes for users
• Additional client services, projects and deliverables as assigned.

Client Services Solutions Engineering - Required Skills / Attributes:

• Strong knowledge of:
  DHCP & DNS
  AD (Active Directory)
  Wireless & Wireless Hotspots
  Printers
  Snooping/Virus
  Dell Clients & peripherals
  MacBook Air & MacBook Pros
  Windows 11 and Apple OSX operating system
  MS Outlook (limited transition support only)
  Mobile devices (iPhone – iOS & Samsung Sx Android)
  Symantec antivirus
  Workspace One SW distribution
  Windows patch updates
  Broadcom Standard Browsers – Chrome, Firefox, IE & Safari
  Windows Print
  Client Network configuration – Client firewall, Wi-Fi and other system configurations
• Very helpful for Incumbent to have knowledge and experience with:
  Broadcom Standard Clients support
  Broadcom Collaboration Services – Google Enterprise Apps, BOX, Video, Zoom & Zoom Conference
  Single-sign On (OKTA)
  Experience with Broadcom Standard Office software & applications (ex: MS Office, Zoom client & Browsers – Chrome, Safari, Firefox, etc).

We have an exciting position in the explosive growth area of Data Center Enterprise Storage. In this role you will be responsible for developing the most advanced semiconductor devices to support stringent high capacity storage needs across all the top tier service providers. Our IC R&D team is looking for an experienced physical design engineer to develop high speed custom analog/mixed signal products for the storage industry. A qualified applicant would work closely with circuit design engineers to lay out high-speed custom analog designs and develop mask layouts for customer products, as well as printed circuit board designs. You will join a cross-functional team responsible for developing leading edge high-speed custom IC products that ultimately achieve high volume production.

Job Responsibilities

• Lay out high speed, high performance analog/mixed-signal custom integrated circuits
• Work directly with a team of engineers to determine floor plan, routing and I/O requirements
• Perform IC design rule and connectivity verification and drive products through mask release flows.
• Contribute to methodology improvements to increase layout and verification efficiency.
• Create reticle layouts, documentation, and PO’s to release products for mask build.
• Complete PCB layouts for test hardware.

Requirements/Qualifications:

• Bachelor's degree in Electrical Engineering (or related field)
• Minimum 8 years experience in custom analog IC physical design
• Experience with schematic-driven layout, floor planning, chip level routing, design for manufacturing and design rule and connectivity verification is preferred
• Experience using Cadence Virtuoso XL preferred
• Experience with Cadence Allegro for PCB layout preferred
• Familiarity with both analog and digital layout tools and flows, circuit design concepts and IC manufacturing processes desired
• Strong communication skills, proficiency in both oral and written English
• Understanding of silicon process technologies (CMOS and Bipolar) and device physics would be a plus
• Proven analytical skills (application of math and physics to solve problems)
• Must be meticulous and demonstrate attention to detail.

The next chapter of our growth story needs YOU!

Our success is owed to our people. Every win… every idea… every extra mile. They've made us who we are. And there's so much still to do – so much opportunity for you to own. Together, we're on a path to creating a culture where everyone can thrive.

So, what will you be doing exactly? Here's a taste…

• Market our client’s services on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer
• Dream up ways to reinvent our target customer experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Who you are:

• Excited to work and learn at a fast-paced, high-growth company
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit

Perks

What makes us special? Every member of our team! :) When we work together, great things happen! You not only get to work with an outstanding bunch of people, but you're also supported to continue your own personal growth and development in an inclusive and flexible environment, with perks including:

• Personalized mentorship coaching
• Bi Weekly Fun Activities (Work Hard Play Harder)
• Career Advancement Opportunities
• Overseas Exchange Programmes

Job Description

• Industry/ Organization Type: Manufacturing/Food Production
• Position Title: Marketing & Design Coordinator (Food Products)/ Marketing Executive
• Working Location: Jurong West
• Working Hours: 5 days, Mon - Fri (8 am – 5 pm)
• Salary Package: Up to $2900 (basic) + $90 (Transport Allowance) + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee brand promotional activities and manage packaging artwork edits.
• Act as an in-house designer for urgent packaging modifications and creation of new Point of Sale Materials (POSMs).
• Maintain and update website content.
• Assist in the development and planning of new products, guiding them from concept to commercialization.
• Support additional marketing activities as needed.

APPLY NOW!!!

• Minimum Diploma holder with 1-2 years of relevant experience.
• Proficiency in using Adobe Illustrator and Photoshop for designing and editing artwork and packaging.
• Experience with social media marketing is highly desirable.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Key Accounts Manager (Digital Marketing)
• Working Location: Pioneer
• Working Hours: 5 working days (Mon to Fri, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,200 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Manage and nurture relationships with key clients in the road construction sector.
• Act as the primary point of contact, ensuring the client’s digital marketing needs are met and exceeded to drive long-term satisfaction and loyalty.
• Oversee the company’s website, ensuring it is up-to-date, user-friendly, and optimized for SEO.
• Regularly update content, manage web performance, and coordinate with web developers and designers to implement improvements as needed.
• Develop and execute digital marketing strategies tailored to the construction industry, including content marketing, SEO, paid advertising (PPC, Google Ads), email marketing, and social media management.
• Analyze data to identify areas for improvement and work with the technical team to implement SEO, CRO, and UX/UI enhancements.
• Ensure seamless integration with CRM systems for managing client data and tracking the progress of leads through the sales funnel.

APPLY NOW!!!

• Degree holder in Marketing, Business Administration, or equivalent.
• Minimum 3 years of experience in digital marketing, website management, and client servicing, preferably in the B2B or construction industry.
• Proven experience in website management, including content updates, SEO, and performance optimization.
• Strong knowledge of SEO, PPC advertising, and content marketing strategies for lead generation and brand visibility.
• Proficiency in digital marketing tools such as Google Analytics, SEMrush, HubSpot, and WordPress.
• Ownership of a class 3 driving license is required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69578 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Why explore

• ​A challenging opportunity to work in our World Class Aluminium commercial team
• Exposure to global operations, processes, and stakeholders
• Gain exposure across our global commercial business
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

​The objective of RTA Sales & Marketing (S&M) is to be the preferred supplier of aluminium to customers in our selected market areas. The Asia Pacific (APAC) S&M Team manages the planning, sales, delivery, collection, and reporting process for four aluminium smelters in Australia and New Zealand, producing approximately 1 million tons of primary aluminium products for regional (principally Asia Pacific) markets.

We are looking for a Customer Service Officer (Metals) to deliver customer service excellence through strong communication and stakeholder engagement skills at all times in relation to the sales of Aluminium in the Australia, New Zealand domestic markets and/or Asia Pacific regions.

This role is a great opportunity to ensure clear communication channels and engagement with all internal and external bodies, including customers, port agents, logistics companies, and other internal departments such as commercial service, logistics, and finance to coordinate deliveries and ensure contractual obligations are met while adhering to internal control and compliance at all times.

Reporting to the Team Lead, Customer Service, you will

• Understand customer’s needs and respond to all customer enquiries/ requests promptly.
• Assist with implementing customer solutions that create value for RTA and our customers and that complement RTA's operations or future development opportunities.
• Develop and maintain effective business relationships internal and external stakeholder including but not limited to Sales, Metal Management, Portfolio, Logistics, and Commercial Services as required.
• Full understanding of incoterms, supply chain workflow, and payment terms.
• Ensure flawless deliveries for all Aluminium transactions by maintaining clear and auditable electronic records for all contracts.
• Manage the order to cash execution of each contract independently.
• Manage the shipping/ trucking and forecasting, supply, and demand processes to meet customer’s requirements and internal stakeholders within the production, inventory, and logistics team.
• Coordinate and manage customer’s monthly orders and pricing declarations through the creation and maintaining of sales orders.
• Be able to multitask customer requirements, coordinate shipments/ deliveries, pricing, resolving queries, and reporting.
• Identify areas of risk and ensure these are escalated promptly and addressed/ mitigated.
• Support & facilitate business improvement projects with the key objective of ensuring the capability to scale business as usual activities (BAU) efficiently and launch new initiatives with agility.
• Engage with internal stakeholders based in Singapore eg Digital, Logistics, Metal Management, Commercial Services in the delivery of sales execution and business improvement projects.
• Provide support and backup for Sales execution in export and/or domestic regions as required by the Business.

About you

To be successfully considered for this role, you will have:

• Bachelor’s Degree qualification.
• Excellent communication both written and spoken English, additional language advantageous.
• Commitment to always delivering exceptional customer service.
• Manage customer expectations through negotiations and resolving issues.
• Attention to detail.
• Ability to operate effectively, accurately, and independently under pressure in a multi-tasking environment.
• Good Proficient use of Excel and Power BI.
• Strong communication skills and the ability to work collaboratively across internal teams and externally.
• Exposure to SAP or other similar ERP systems will also be beneficial.
• Strong time management and analytical skills and ability to work in a highly dynamic/complex business environment, managing deliverables and stakeholders whilst maintaining autonomy and self-motivation.
• Strong problem-solving skills.

• Researching and brainstorming each stage of the project.
• Delegating assignments to members of the graphics and advertising departments, as needed.
• Supervising employees' work, providing direction and clarification, as needed.
• Ensuring adherence to clients' specifications.
• Coordinating efforts to ensure that campaigns are completed.
• Adhering to time and financial restrictions.
• Tracking changes in consumer engagement following the roll-out of each marketing campaign.
• Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Conduct market research and be up to date on market information and trends
• Be up to date on authorities’ regulations on residential sales
• Handle all sales documentation and showflat related items
• Develop and carry out marketing plans, campaigns and strategies to improve the sales for the portfolio assigned
• Plan and manage advertising and promotion budget
• Build and maintain good relationship with vendors and real estate agents
• General administration support

Requirements

• Degree/Diploma in real estate/ marketing or equivalent
• Experience in Property Related Sector
• Minimum 1-2 years’ relevant experience
• Strong communication skill
• Good understanding on residential and mixed development marketing