Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• In charge of sales and marketing tasks with the primary goal of increasing wine sales and the market share of wineries.
• ⁠Equipped with wide-ranging experience in wine sales and distribution, knowledge of different wine brands and characteristics, as well as familiarity with wine pairing techniques.
• Capability to conceptualize and execute effective sales and marketing strategies
• Promote and sell wines
• Managing sales targets, customer service levels, and profits; facilitating wine deliveries for special events;
• Assessing market trends and determining business opportunities.
• ⁠Provide strong after-sales support and maintain excellent business relationships with the customers to retain their accounts, grow their listings, and create new business opportunities
• ⁠Manage aging AR to ensure customer payments are received in a timely manner and communicate regularly with the finance team regarding customers who are outside of their trade terms
• Keep informed of industry trends, participate in the trade portfolio selection and range reviews, continue to develop your own wine knowledge, and be an expert in the trade portfolio we offer
• Operate within the company guidelines and follow the processes set up relating to the day-to-day operations of the business, be a team player, supporting the whole team to achieve the overall Company sales targets and revenue goals
• Work closely with different teams and departments to ensure smooth operations.
• ⁠Maintain active involvement in winery events, vendor meetings and presentations, and strategy planning meetings.
• Able to handle stress and sales target

We are looking for a dynamic and experieced Sales Manager to join our team. He/She must be able to identify and closed sales opportunities and to meet sales targets for our events.

The individual mus posses the following:

- able to work independently to close sales

- Build client relations and meet client needs and expectations during set up and event days as the main point of contact

- Manage and liaise with clients till end of event

- Work with internal Marketing Department to develop marketing plans to ensure the sucessful launch of event

Requirements:

- Degree with minimum of 2 years relevant experience in related field

- Sales experience in Event/Exhibition Sales

- Highly motivated and able to work independently

- Good organisation skills and able to work in a fast paced environment

- Results orientated with a drive to acheive sales targets

- Able to work on weekends during days of event

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Preferably some experience and knowledge in curtains and blinds will be a good advantage (Training will be provided).

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are looking to hire a Sales manager to sell anlytics solutions.

Responsibilities

• Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners
• Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally.
• Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.
• Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity.
• Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.
• Interact with senior management levels at a client which involves negotiating or influencing on significant matters.

Desired Candidature

• Has prior experience in leading and closing multi-year deals.
• Having some prior experience in selling cloud services-based data warehousing or analytics/ data science solutions.
• Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem.
• Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Ability to originate new opportunities.

• Stock replenishment & daily OOS check at all touch point
• Stock rotation (FIFO) & inventory check
• Product hygiene & cleanliness
• Merchandising standards/guideline to maintain/ defend Brand SOS
• Perfect execution & HQ compliance with strong ownership
• Maintain good relationship with outlet personnel
• Quality call coverage + implement quality BCP store visit standard process
• Prompting urgent & critical issues for immediate solutions
• Timely & excellence promotion execution- Setup, price & maintain display
• POSM deployment & disposal
• Accurate report tracking/ on field data collection via FFAS-OOS, freshness, promo compliance, feedback and etc as aligned
• To achieve agreed sales volume through sales ordering in the stores
• To negotiate for better shelves facing and/or display area

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

At Pacific Prime Insurance Brokers Singapore, we are a leading insurance brokerage offering a comprehensive range of insurance solutions. Our mission is to empower clients with the knowledge and resources they need to make informed decisions about their insurance needs.

What We Offer:

• Competitive Compensation: A competitive base salary with an attractive commission structure.
• Comprehensive Benefits Package: Health, wellness, and lifestyle benefits designed to support your well-being.
• Career Advancement: Opportunities for growth and advancement within our rapidly expanding organization.
• Training Programs: Comprehensive training programs designed to equip you with essential skills for success.
• Inclusive Culture: A collaborative and supportive environment where your contributions are valued.

Key Responsibilities:

• Business Development: Proactively identify and secure new business opportunities in the health insurance industry.
• Client Engagement: Deliver exceptional customer service to ensure high levels of client satisfaction and retention
• Relationship Management: Foster and maintain strong relationships with clients and key stakeholders.
• Market Insight: Monitor and analyze market trends to identify growth opportunities and refine sales strategies.

Who You Are:

• Strong Communicator: Possess excellent interpersonal skills, effectively engaging diverse audiences.
• Self-Starter: Driven and proactive, you thrive in both collaborative environments and when working independently.
• Results-Oriented: A positive attitude and a strong focus on achieving sales targets.
• Proactive Problem Solver: With a service-oriented mindset and a positive attitude, you are always ready to tackle challenges effectively.

Qualifications:

• No prior sales experience is necessary; we seek candidates with passion and a strong desire to learn
• Holding SCI certifications (BCP, PGI, ComGI, HI) is a plus
• Proficiency in additional languages (e.g., French, Indonesian, Russian, Spanish, Hindi, Portuguese, Mandarin) is an advantage, as we work mainly with foreigners.

Join Us! If you’re excited about advancing your career in sales and making a real difference in the insurance industry, we’d love to hear from you!

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Candidates must be fluent in spoken english. Must have experience in sales.

Good communication skills required. Knowledge of fabrics and cloth will be

advantageous. Please send resume via whatsapp to 82068441. Workplace is in

town area.

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a cloth sales experience managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Responsibilities/Job Duties:

· Achieve department objectives by planning thoroughly, setting sales goals, analyzing performance data, and making accurate forecasts.

· Establish, develop, and nurture strong relationships with clients, ensuring their needs are met and business opportunities are maximized.

· Set sales goals and regularly evaluate performance against these goals, making adjustments where necessary to stay on track.

· Negotiate trade conditions with buyers and sellers, ensuring favorable outcomes for the company.

· Manage trades in domestic, import, export, and multi-country operations, particularly in the ferrous raw materials sector.

· Handle credit risk management and perform financial analysis to evaluate the financial health of clients and minimize risks.

Requirements:

• A Bachelor’s Degree in Business or related field
• Responsible, good communication and interpersonal abilities
• A positive attitude to learn and grow the company
• Willingness and ability to travel when required for business purposes
• Fresh graduates are welcome to apply

Candidates with relevant experience, including internships, at a trading house will have an added advantage.

(We regret that only shortlisted candidates will be notified.)

Job Description:
We are seeking a dynamic and results-oriented Sales Manager to lead and grow our sales team. The successful candidate will be responsible for developing and implementing sales strategies, achieving sales targets, and fostering strong relationships with clients.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve business objectives.
• Lead, manage, and motivate the sales team to maximise performance.
• Identify and pursue new business opportunities and maintain existing client relationships.
• Analyse market trends, competition, and customer needs to adjust strategies as needed.
• Prepare sales reports and forecasts for senior management.
• Coordinate with other departments to ensure customer satisfaction and smooth operations.

Requirements:

• Bachelor's degree in any field.
• Proven experience in sales management or a similar role.
• Knowledge of the coffee industry will be an advantage.
• Strong leadership, communication, and negotiation skills.
• Able to work on weekends and Public Holidays as required.
• Excellent analytical and problem-solving abilities.

Elastic is searching for a Regional Vice President to lead and expand business, together with driving strategy within our Enterprise & Public sector patch in the Singapore market. Our RVPs are focused on growing revenue through new customer acquisition and existing customer expansion, meeting and exceeding all sales targets and performance metrics. Are you an accomplished Sales Leader, having managed successful sales people in a dynamic market? Are you ready to help users tackle their hardest problems through the power of search? If so, we’d love to hear from you!

What You Will Be Doing:

• Developing comprehensive knowledge of our technology platform, product messaging, partner ecosystem, and competitor landscape
• Actively contributing to and owning sales plan creation, compensation structures, and customer segmentation
• Ensuring the attainment of assigned sales quotas by ‘leading from the front’ and driving Elastic’s sales methodology
• Actively fostering an environment of teamwork, transparency, creativity, and continuous improvement
• Establish and maintain collaborative relationships with representatives of the Open Source community and partner ecosystems
• Travel regularly to assist in deal creation and closure, as well as meet any managerial needs and provide support to your team as required.
• Partnering across Elastic’s leadership community to ensure a seamless customer experience

What You Bring With You:

• Consistent track record of leading teams to exceed quotas and objectives within a fast pace and technical client acquisition driven business
• Strong SaaS sales leadership
• Executive level relationships with key accounts within Singapore
• Ability to operate in an entrepreneurial environment
• Experience with running both Enterprise and Public Sector segment within Singapore
• Experience running an operating cadence to ensure forecast accuracy, SFDC hygiene and adherence to MEDDPICC methodology

Bonus Points:

• Experience working within an Open Source model

Supervisor Job Description Template

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

ABOUT TREND MICRO

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

POSITION OVERVIEW

The Sales Engineer in Singapore will focus on generating revenue in vertical markets in the assigned territory and building territory plans for businesses across the SEA (southeast Asia) and India.

PRIMARY RESPONSIBILITIES

• Customer engagement - Overcoming objections, navigating SOC/cybersecurity requirements, and managing technical and business discussions with SOC leads and cybersecurity leaders
• Evaluate and respond to V1 SOCaaS RFPs/TORs with strategic insights
• Collaborate with internal sales, partners, and customer teams to validate needs, support opportunities and craft accurate BOMs based on customer requirements
• Develop and align V1 SOCaaS SOW deliverables with the proposed BOM
• Lead V1 SOCaaS PoC engagements effectively
• Proficient in presenting V1 SOCaaS to diverse audiences, including customers and large groups

EXPERIENCE

• V1 platform knowledge or certification with clear understanding of XDR - (WB,OAT,Threat Detection Models)
• Good understanding of SOC | MXDR process - (Use cases, Playbook, Tools etc)
• Knowledge of SIEM | SOAR platform
• Good communication, documentation and presentation skills
• Understanding of Threats/IR | Red/Purple/Blue Teaming will be added advantage
• 6Knowledge of scripting - Python, Powershell etc will be added advantage

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Sales Executive to join our dynamic and fast- growing team. The Sales Executive is responsible for generating new business opportunities, maintaining relationships with existing clients, and promoting our catering and bento services. You will play a crucial role in achieving sales targets, understanding market trends, and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities:

Business Development:

• Identify and target potential clients in the corporate, hospitality, and event sectors.
• Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
• Conduct sales presentations and product demonstrations to prospective clients.
  

Client Management:

• Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
• Understand client needs and customize catering packages to meet their requirements.
• Act as the point of contact for clients, addressing their inquiries and concerns promptly.
  

Sales Strategy & Planning:

• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Analyze market trends and competitors to identify new business opportunities and improve service offerings.
• Collaborate with the marketing team to develop promotional campaigns and sales materials.
  

Event Coordination & Follow-Up:

• Coordinate with the operations team to ensure seamless delivery of services for events.
• Follow up with clients post-event to gather feedback and ensure satisfaction.
• Resolve any issues or complaints to maintain a positive client relationship.
  

Reporting:

• Prepare sales reports and forecasts for management review.
• Track and monitor sales performance against targets and KPIs.
  

Requirements:

• Diploma or degree in business management, hospitality or equivalent
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).
  

About Company:
Our client is a Japanese entertainment company producer of collectible card games and trading cards, publisher of mobile apps and games, promotional items and many other venues, which was founded in 2007 and is headquartered in Tokyo

Job Description:
- Managing and updating official social media and website
- Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
- Brainstorming and proposing new promotional plans to boost brand image and awareness
- Preparing press releases
- Managing community outreach (speaking to community leaders, YouTuber collaborations)
- Managing digital promotion (Google Ads, Facebook Ads)
- Tailor promotional plans to fit each product release
- Data analysis (social media, surveys, ads)
- Other ad hoc duties as assigned by the company

Job Requirements:
- Candidate must possess at least Diploma/Degree in Marketing/Communications
- At least 2-3 years of relevant work experience
- Strong understanding of social media/digital marketing platforms
- Excellent communication skills in English, both written and oral.
- Proficiency in Japanese language is an added advantage, both written and oral, to liaise with Japanese speaking associates when required.
- Willingness to learn the trading card games in order to boost promotion of the brand and product
- Have working knowledge in games, anime, and popular or internet culture will be an added advantage.
- Strong team player with excellent interpersonal and communication skills
- Excellent at schedule management and multi-tasking
- Open to work on some weekends/public holidays for Company events when required.
- Open to travel overseas for business trips when required.

Compensation:
- Working location: Odeon Towers
- Working hours: Monday to Friday 8.5 hours/day including 1 hour lunch break
- Flexible reporting time to work between 8.30am to 10am; 1 hour lunch break between 11.30am to 2pm
- AWS
- Performance bonus

About Company:
Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.

Job Description:
- Understand the marketplace: competitors’ products, pricing and sales strategies
- Develop marketing strategy, product positioning and messaging
- Carry out advertising and promotion activities (ie. product launches, product training and promotions etc.)
- Work closely with sales team on product features, benefits and commercials.
- Manage marketing, sales and product P&L to achieve profitability
- Interact with business partners to achieve sales objectives
- Perform sales and inventory, and purchase management
- Any other ad hoc duties as assigned

Job Requirements:
- Min Degree in Marketing/Business
- At least 1 to 2 years of experience in Sales & Marketing in consumer products
- Good interpersonal, communication and coordination skills.
- Proficient in MS Excel (must know) and PowerPoint
- Knowledge in Business Accounting P&L is an added advantage
- Team player with strong analytical, excellent communication and presentation skills
- Good business acumen and able to conceptualize marketing directions
- Able to work in a fast pace environment and willing to work overtime when required
- Able to travel occasionally

Compensation:
- AWS
- Variable bonus
- Transport allowance
- Annual leaves
- Medical and dental benefits
- Group insurance

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Are you passionate about crafting memorable customer experiences and driving impactful marketing campaigns? At Diamond Sky Oil, we’re looking for a creative and results-driven Marketing Executive/Manager to lead the charge on our newly launched loyalty program and take our brand to the next level.

Job Description

l Strategize for Success: Develop innovative marketing plans and budgets that amplify the reach and impact of our loyalty program.

l Collaborate and Innovate: Identify and build exciting partnerships with leading associations and membership programs to grow our customer base.

l Shape the Future of Loyalty: Manage and enhance our loyalty point system to deliver exceptional value to our customers.

l Launch Bold Campaigns: Design and execute engaging quarterly and tactical marketing campaigns to hit ambitious sales targets.

l Drive Digital Excellence: Oversee social media, app, and website content while delivering top-notch graphic design and copywriting.

Requirements

l A proactive, creative thinker with strong communication skills in both English and Mandarin.

l A team player with 1-2 years of sales or marketing experience in the retail or service industry.

l Proficiency in MS Office (Word, Excel) and Chinese Word processing.

l Someone who thrives under pressure and is passionate about delivering results.

l Positive traits: Aggressive, outgoing, initiative-driven, and responsible.

Working hours: Monday to Friday, 9:00 AM to 6:00 PM – enjoy a healthy work-life balance with no weekend work.

Benefits: Competitive basic salary and 5-day work week.

Interested candidates, kindly please send your updated resume together with your reason for leaving, current and expected salary by clicking “Apply Now”.

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

● Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

● Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

● Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

● Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

● Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

● Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

● Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

● Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

● Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

● Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

● Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

● Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

● Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

● Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

● Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

● Drive the continual maintenance and improvement of audience data quality and technology usage.

● Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

● Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

● Effective planning, management and execution of multiple platform product roadmaps

● Maintaining a complex orchestration schedule and managing dependencies across resources.

● Management of multiple large scale projects and teams simultaneously

● Strong working relationships with stakeholders and peer teams

● Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

● Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

● Self-motivated and achievement oriented with excellent project management skills

● Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

● Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

● Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

● Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

● Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

● Understands data process and flows between systems and outbound signals to other platforms

Experience

● Leading and managing marketing technology platforms and integrations

● Managing Projects and Products

● Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

● Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

● Applying human-centred design, service design or design thinking

EA Personnel R1985185

EA Licence 15C7529