CX & Marketing Manager

Reports to: Chief Marketing Officer (day to day support for Comms

Manager)

Role type: Full Time (dependent on best candidate)

Location: Singapore (but could be remote)

About Atlas

Atlas (www.atlaslovestravel.com) is a global travel tech start-up with the purpose of enabling more people to travel in more meaningful ways. We are the source of accessible, low-cost travel. With our Air Travel Retailing and Information Platform (ATRIP), we support travel professionals to deliver more for their customers and the planet through unrivalled technology and low-cost content.

About this role and you!

We’re looking for a customer and tech-obsessed marketer to design and deliver our end-to-end customer journey automation and lead generation campaigns.

You’ll lead the CX Marketing Communications strategy, identifying opportunities to drive conversion, develop the customer lifecycle and increase customer retention. You’ll showcase your expertise in customer journey mapping throughout the entire sales funnel and developing communication frameworks. You’ll be well-versed in marketing automation, having created engaging customer journeys in a B2B environment previously, and a proven digital marketer.

You’ll be a strong self-starter, ready to take on more autonomy in your role and eager to combine your creative and technical skills to become the go-to for CX across our start-up. You’re a people person, able to communicate and influence at all levels of the organisation, a strong team player and an exceptional project manager.

Key Responsibilities

• Create and implement opportunities to deliver a best-in-class customer experience – working with product and commercial teams to connect and automate the journeys.

• Develop customer feedback loops into our customer experience and

owning the outcomes that are informed by such feedback.

• Champion our CRM and Marketing Automation operations, data, insights and automations to simplify internal processes and execute at pace.

• Draft automated communications across the journey (from lead

generation and nurture through to growth and customer service) and work with our Communications Manager to finesse copy before release.

• Become a subject matter expert for our client portal – The ATRIP Flight Deck - supporting the product team with customer insights and UI/UX best practice.

• Manage our agencies and freelancers who support our CX and automation initiatives – Salesforce consultant, Marketing Automation agency, UI/UX Designers etc.

• Monitor and enhance our lead scoring models to ensure effective handover between Sales & Marketing.

• Own and deliver global lead generation campaigns and events, leveraging Account Based Marketing and supporting our Sales teams with Social Selling techniques as required.

• Manage and optimise our lead generation channels, such as our website with digital advertising and search.

• Deliver proprietary thought leadership events in collaboration with CMO, Comms Manager, and supported by our Marketing Coordinator.

• Define and implement a robust measurement framework to monitor and measure CX and campaign success.

Key Qualifications & Experiences

You’ll have at least 5 years’ experience in a B2B marketing role, with automation and CX expertise. Ideally, you’d have some knowledge of the travel and/or technology industry but if not, a passion or interest at the least. You’re a savvy, data-led marketer with proven experience of generating and qualifying leads, and of building engaging customer journeys.

We use Salesforce CRM and Oracle Eloqua for marketing automation. You’ll be supported by agencies and freelancers, as well as our in-house Marketing Coordinator, but you’ll be expected to lead and deliver in a hands-on way. While you may not have direct experience of Eloqua, experience of building our CX and marketing campaigns in a similar enterprise marketing automation tool will stand you in good stead.

While you’re not a developer or designer, you’ll have an eye for design and a natural understanding of UI/UX best practice. We’re building our AI capabilities also, so any knowledge of emerging technologies and AI is welcomed.

You are:

• Organized, with exceptional attention to detail.

• Open, honest and self-aware – you’re not afraid to say you ‘don’t know’ but are just as fearless about speaking up when you know you’re onto something that’ll make a difference.

• Communication is your thing – you can deal with people at all levels, from all walks of life and with varying skills and communication styles. You have an eye for design but you’re just as comfortable with writing copy.

• Strong project manager, able to articulate the purpose and plan, but not too precious to roll up your sleeves and get on the tools to deliver.

• Fun and engaging (but not in an office-gossip type of way).

What you’ll get from us…

In return, we’re excited to offer you:

• Equal opportunities within a purpose-led, ethical business – we believe travel has the ability to create more acceptance and inclusion in the world.

• Career progression – we’re a start-up with big ambitions. If you’re a star performer, we’ll invest in your future leadership. Our structure is flat and you’ll get access to everyone, including our leadership team and CEO.

• A fun and engaging culture. We work hard and are dedicated to our goals, but we’re also all about our people – we want you to have fun at work and work on projects that don’t just deliver profit but help make the world of travel a more ethical and sustainable industry for everyone.

• A competitive salary and future opportunities that only come from a high performing start-up.

If you are up for the challenge, please email us at [email protected] us a bit about yourself and why you are motivated to apply for this role, and please attach a recent (and relevant!) CV.

Job Description:

Are you an experienced sales leader with a passion for making a significant impact in the education sector? Do you excel in achieving and surpassing sales targets while inspiring and leading a team? If so, this is the perfect opportunity for you!

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and results-oriented Sales Director to lead our Education Sales team. The Sales Director will play a crucial role in guiding and supervising our Education Sales Consultants, ensuring they effectively connect with expats and assist them in reaching their language learning goals.

Responsibilities:

• Leadership: Provide strategic leadership to the Education Sales team, setting clear objectives and fostering a collaborative and high-performance culture.
• Team Management: Supervise, motivate, and mentor Education Sales Consultants to achieve individual and team sales targets.
• Sales Strategy: Collaborate with the Marketing, Operation & Academic teams to develop and implement effective sales strategies and campaigns.
• Market Positioning: Stay informed about industry trends and competitor offerings to position ULC as the preferred language education provider.
• Training and Development: Conduct regular training sessions and professional development activities to enhance the sales skills and product knowledge of the sales team.
• Performance Analysis: Monitor and analyze sales data, providing insights and recommendations for continuous improvement.
  

Requirements:

• Proven Leadership: Demonstrated leadership experience in a sales role, preferably in the education or language training industry.
• Sales Expertise: Strong negotiation and closing skills, with a track record of meeting and exceeding sales targets.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse clientele.
• Motivational Leadership: Inspiring and results-oriented, with a passion for driving sales and achieving success.
• Collaboration: Ability to work independently and collaboratively, fostering a team-oriented environment.
• Language Proficiency: Proficiency in both written and spoken English & Mandarin, additional language proficiency is a plus.
• CRM Experience: Familiarity with Hubspot CRM systems or other sales software is advantageous.

What we offer:
Base salary with an attractive commission structure, recognizing and rewarding sales achievements.

Opportunities for career growth and advancement within a rapidly expanding organization.

Ongoing training and professional development programs to enhance your leadership skills and knowledge.

Collaborative and supportive work environment, encouraging teamwork and the sharing of best practices.

Make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

We are one of Singapore's Top Performing Arts Studio offering Singing and Dance lessons to kids and teens. We currently have two branches, one in the West and one in the Central area. As we look to expand, we are looking for an aspiring and passionate Marketing and Sales Executive!

Job responsibilities include:

- Following up with Customers and providing them with insights on the classes they should sign up for
- Managing of Social Media Accounts
- Producing Music & Dance Content for our Studio
- Achieve marketing and sales objectives through proper marketing action plans
- Measuring and Evaluating success of Marketing Campaigns

Sales And Marketing Assistant Manager Qualifications And Skills
• Ability to work under pressure
• Strong closing skills
• Good written and verbal communication skills
• Passion for Music, Dance, Performing Arts is a bonus

Education And Experience Requirements
• At least a Diploma in marketing, business administration, or a related field
• Minimum 1 year of experience in sales or marketing

Interested candidates can send your CV to [email protected]

Position Title: Customer Service and Sales Representative

Job Summary:We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative. The successful candidate will play a key role in delivering exceptional service to our clients while promoting and driving sales. If you are a motivated and personable professional with a passion for customer satisfaction and sales, we invite you to apply.

Responsibilities:

1. Customer Interaction:Engage with customers in a friendly and positive manner to provide assistance and address inquiries.
   Build and maintain strong relationships with clients through effective communication.
   
2. Sales Promotion:Actively promote products or services to customers, identifying opportunities for upselling or cross-selling.
   Meet or exceed sales targets by effectively communicating the value proposition to potential clients.
   
3. Order Processing:Process customer orders, ensuring accuracy and timely delivery.
   Provide information on product availability, pricing, and delivery times.
   
4. Issue Resolution:Handle customer concerns and resolve issues promptly and professionally.
   Collaborate with relevant departments to address and rectify customer challenges.
   
5. Product Knowledge:Stay informed about the features and benefits of products or services offered.
   Assist customers in making informed decisions by providing product information and recommendations.
   
6. Sales Reporting:Maintain accurate records of sales transactions and customer interactions.
   Generate sales reports and contribute to the analysis of sales trends.
   
7. Customer Feedback:Collect and relay customer feedback to the management team to improve products or services.
   Implement improvements based on customer suggestions when applicable.
   
8. Team Collaboration:Collaborate with team members to achieve overall sales and customer service objectives.
   Participate in regular team meetings and training sessions.
   

Qualifications:

• Previous experience in customer service and sales roles preferred.
• Excellent communication and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Strong problem-solving skills and a customer-centric approach.
• Familiarity with sales techniques and CRM software is a plus.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a willingness to learn and adapt.

Education and Experience:

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in a customer service or sales role is desirable.

The Assistant Manager has overall responsibility and accountability for the management of Sales and Marketing in relations to venue hire and facilities/event space, working across the organisation to develop the outdoor space hire offer and Club Facilities space which reflects Singapore Recreation Club’s brand, meeting the needs of our diverse clientele.

A creative individual with a passion for event management and sales. The Assistant Manager will have responsibility for implementing the outdoor hire and Club’s Facilities strategy, setting, achieving and exceeding financial targets. He / She will assist in developing and implementing marketing strategies which promote the outdoor hire, offer to our key markets, taking bookings, developing key relationships and ensuring events are managed effectively.

ROLES AND RESPONSIBILITIES

Events Sales

. Work with Marketing Head to create a unique outdoor space hire experience in line with SRC’s brand.

. Work with Marketing Head to develop and implement SRC’s outdoor space hire strategy, ensuring regular reviews and updates as required.

.Manage the sales and booking of Club’s space/events including dealing with enquiries, following up with potential clients and meeting clients for all Club’s related activities.

.Manage the facilities/events budget and profit/loss account, monitoring performance against agreed Key Performance Indicators (KPI’s).

Manage Sales Performance

· Implement solutions to improve performance in event sales

· Prepare monthly sales performance report for assigned areas of the business

· Report internal and external factors that may impact sales performance

· Supervise meetings with Sales Representative to monitor sales activities and to improve performance

Manager Customer Relationships and Accounts

· Develop customer relationships with past and potential customers to influence them to close deals

· Drive adherence to personal data protection legislations and guidelines in dealings with customer data

· Drive discipline (CRM) systems with up-to-date customer information and business details.

. Nurture and build relationships with current and potential corporate clients/members, national sport associations, government agencies and event management companies.

Execute Marketing Campaigns

· Manage marketing mix including campaigns promotions and events

· Work with Marketing Head in marketing campaigns and communication content

. Work with Marketing Head to conceptualize, drive and mange SRC’s key events to create brand awareness.

· Work with Marketing Head to evaluate end-to-end customer experience across all platforms and members touch points

Manage Marketing Budget

· Manage marketing budgets based on activity-sorted expenses

· Draft realistic budgets based on previous marketing initiatives for budget projection

· Monitor key measurement indicators to track campaign effectiveness

Manage Teams and / Departments

· Communicate common goals, direction and accountability among staff

· Develop staff by coaching, mentoring and engaging career discussions

· Exhibit effective performance management practices within department in accordance with organisation policies and procedures

· Monitor budgets, forecasting, work allocations and staffing

Others

• Maintain effective communication and working relationships with colleagues in order to ensure a joined-up approach to the Sales activities.
• Any other duties as assigned by management on ad-hoc basis.

Requirements: -

• Degree or Diploma or equivalent professional qualification, or previous experience profit accountability, management of venue hire and Event Management, preferably within the hospitality, entertainment and events, or mall marketing industry.
• Target driven with a proven sales ability
• Has experience in planning and executing large-scale events of more than 500 pax per day.
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• A diplomatic person who is confident and effective at dealing with people at all levels inside and outside SRC.
• Articulate and persuasive speaker and writer.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshow, etc

• Receive and respond to customer sales inquiries via email and company work phone from Website including webshop, Google/FB/Instagram/LinkedIn/blogs, WhatsApp, SMS, staff referrals, etc
• Tally, Track, Manage, Communicate and Coordinate between customers and inspectors for mould inspection bookings, amendments, res-cheduling as well as cancellations using Google Calendars, Tracking Sheet, Filemaker, ICAB
• Manage webshop sales & inquiries including coordination for self collection and deliveries working closely with warehouse and delivery coordination
• Prepare invoice using internal system and manage pipeline tracker
• Provide support and coordination to Hygiene business sales team

• GCE “O” Level, Diploma in any discipline or higher with relevant hands-on experience in similar environment
• Passionate about sales, providing excellent customer service and building relationships with customers
• Independent, Takes pride in the work, Motivated, Service-oriented, able to multi-task and work under pressure
• Possess a strong work ethic and team player
• Computer literate, knowledge & proficiency in Microsoft and google applications
• Proficient in using Google Sheets

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

We are currently seeking a Sales and Marketing Executive/Manager to help us promote our wines available under vinophiliawines.com.

The role involves developing and managing relationships with customers, such as restaurants, bars, wine shops, and distributors.

The ideal candidate will be responsible for identifying new business opportunities and expanding existing accounts, thereby increasing sales and revenue.

They must provide exceptional customer service and support to ensure customer satisfaction.

Additionally, the candidate should stay up-to-date with industry trends and communicate relevant information to the team.

They should be able to work independently as well as part of a team, and must be willing to travel as required.

Requirements:

• A Bachelor's Degree or Diploma in sales and marketing, business, or any related field is required.
• Minimum of 3 years of sales experience, preferably in the wine industry.
• Able to communicate in English and Mandarin (to handle enquiries from Chinese-speaking clients)
• Excellent communication and interpersonal skills.
• Strong negotiation and sales skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

If you would like to learn more about our company, please visit our website at vinophiliawines.com.

Responsibilities

· Assisting in hiring and training beauticians as required.

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering beauty products as and when required.

· Tracking the payments received from clients.

· Offering discount bundles and running online competitions to attract new clients.

· Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

· Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

· 3 yrs working experience in similar role.

· Proficient with all skin and hair treatments.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

The Sales Strategy Intern will be supporting the APAC Sales Strategy team across Singapore and Sydney. This position will play an active role in analyzing market dynamics across Asia as well as contributing to the execution of commercial deals by providing analytical support (e.g. benchmarking, performance analysis).

Your responsibilities may span across the following areas:

• Monitor and conduct research on the competitive landscape and market trends, particularly in the new media and digital space
• Perform quantitative and qualitative analysis of market intelligence and visualise data into key succinct points
• Work closely with Sales teams to prepare drafts financials, benchmarks and performance analysis for commercial deals
• Prepare overviews / business update presentations for Management
• Work in cross-functional teams across various departments on other strategic initiatives

Television Distribution Marketing is a B2B marketing that support our licensees to launch our shows on their broadcasting platforms. Our team will be supporting our clients on TV Series and FILMS that are under NBCUniversal.

Your responsibilities may span the following areas:

• Assist in marketing materials to support client’s promotional activities
• Research on show information to include in the pitch deck.
• Reformat of pitch decks from LA to cater to clients’ pitches in Asia
• Assist in sales pitches presentations
• Manage and update company database for marketing contact in APAC
• Assist in organizing marketing events in Asia
• Assist the marketing team in administrative tasks.
• Reformat marketing strategy decks to allow relevant information for different clients in different markets

The Marketing & Affiliate Intern will support the APAC Marketing team, working across the Family & News portfolio of channel brands including CNBC, DreamWorks, Sky News, and Studio Universal.

• Support the Marketing team with planning and execution of consumer and trade marketing campaigns across APAC, working closely with international teams in Asia, Australia, and the UK
• Service key affiliates across APAC with monthly and weekly marketing deliverables including but not limited to programming highlights, cross promos, key arts and imagery, digital banners, reporting, etc.
• Create monthly programming highlights and liaise with translators to provide localised versions in various languages
• Conceptualise and send out monthly Inside CNBC eDMs to affiliates
• Liaise with graphic designer to brief artwork requests for marketing assets
• Liaise with on-air creative team to provide affiliates with cross promos
• Assist with new affiliate onboarding and launch marketing campaigns
• Support Head of Comms & PR on press release materials, media giveaways, and coverage reporting
• Liaise with external vendors such as event agencies and premiums suppliers
• Manage merchandise inventory and oversee shipping logistics
• Provide event support including but not limited to consumer activations, affiliate, and trade events

The Marketing Intern will work closely with the Regional Marketing team to support the proper execution of film releases in markets across the region. You will facilitate and provide administrative and operational support on theatrical marketing of Universal Pictures films releases in South Asia region. 

Your responsibilities may span the following areas:

• Liaise with Home Office and licensee partners on film & franchise related matters
• Assist with servicing marketing assets and materials to partners, local offices, and vendors.
• Assist with facilitating execution of publicity and promotions activities
• Consolidate campaign marketing reports during and after release
• Support region’s merchandise needs including gathering and submission of orders, facilitating creative approvals, and managing delivery
• Contribute to insights and ideas in creative brainstorms
• Assist with preparing any ad-hoc reports and presentation decks as needed
• General data and information gathering, collating, and reporting
• Collating, extracting and verifying information from Magic
• Ad-hoc administrative support as required

You will support the APAC Franchise Strategy and Brand Marketing Function across the below core responsibilities:

• Regional APAC Universal Franchise Strategy and execution 
• Regional APAC Universal Theatrical Brand Marketing
• Regional APAC Symphony  
• Universal APAC Parks Brand Marketing 

Your responsibilities may span the following areas:

1. Theatrical Brand Marketing/Park/Symphony

• Support the Parks initiatives in APAC
• Help with the Approval process of various initiatives at the parks – marketing, entertainment, social/digital campaigns
• Support in preparing movie slate presentations for TVD and Theatrical partners in the region
• Work closely with theatrical, Parks, CP, TVD group to plan and execute key symphony initiatives

2. Franchise Strategy

• Assist Regional/local franchise leads on planning and execution of local initiatives, including approval process
• Build Regional social/content calendar working with the global team
• Assist in live events/digital amplification/gaming ideas needs for the region

Main Responsibilities

• ­ To identify, solicit and prospect new business opportunities with potential revenue for the Guestrooms through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, email, research via newspapers and online resources.
• ­ Responsible for managing Corporate (RFP) accounts of the Hotel.
• ­ To meet and exceed individual assigned sales goal and shared responsibility for the achievement of the department sales budget.
• ­ Keeps a record on former, existing, potential clients and a profile of each of them.
• ­ Organizes regular visits in accordance to a predetermined plan.
• ­ Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.
• ­ Presents a summary of his/her visits on a weekly basis (weekly Sales Plan) prior to and after the week is completed.
• ­ Ensures that the invoicing effectively corresponds to all services agreed upon and rendered.
• ­ Ensures that all new clients have no negative credit references.
• ­ Records all daily sales activities and groups in ANAIS.
• ­ Records the statistics of his/her respective accounts and follow up.
• ­ Submits production reports on his/her list of accounts on a monthly basis.
• ­ Be a team player motivating peers in support of department goals in sales and operations.

Requirements

• ­ Minimum Diploma in Hotel Management and/or Sales & Marketing
• ­ Min 2 years of relevant experience in handling Corporate Sales
• ­ Understanding of hotel’s business mix needs
• ­ Confident, energetic and enthusiastic
• ­ Ability to present ideas, expectations and information in a concise, well-organized manner.
• ­ Good customer service skills and relationship management skills

**We regret to inform that only shortlisted candidates would be notified. **

• Develop equipment sales budgets and plans, activities, processes and resources and campaigns and manage the operational activities of a sales team for an assigned geography, product line, or market segment.
• Negotiate sales with existing and new customers who are of strategic importance to the organization.
• Manage and work closely with dealers in assigned countries to achieve sales growth, market share and margins.
• Prepare sales forecasts and budgets, monitor sales volume, revenues and costs against forecasts to identify problem areas and adapt procedures or reallocate resources to improve the overall performance of the sales team.
• Contribute to the development of sales, customer retention, pricing and distribution strategies for area of responsibility through provision of market intelligence and customer information and by understanding market trends.
• Any other task assigned by the

• Bachelor's degree in Engineering or related field.
• Prior experience in sales, preferably in the maritime industry.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and negotiation skills.
• Ability to build and maintain relationships with customers.
• Self-motivated and target-driven.
• Willingness to travel for customer meetings and industry events.
• Proficient in MS Office.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing and promotional activities alongside other related digital marketing activities. Being a high-growth company, we are looking for a candidate who is a passionate strong self-starter to manage regional markets’ (Malaysia) marketing needs.

Join us for this internship opportunity to gain regional exposure as you manage overseas markets and grow your skillset in Digital Marketing as you take ownership of your work – all while having the opportunity to experience the dynamism of a high growth start-up environment.

Responsibilities of a Digital Marketing Intern includes but are not limited to:

• Support in the execution of e-commerce digital projects
• Spearhead the communication and coordination of influencer marketing activities
• Foster strong relationships with media and influencers for periodic mass activation
• Maintenance and optimization of social media accounts
• Creative thinking and development of new designs and concepts for ads
• Perform competitive market analysis and research
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business, or a similar field
• Passionate storyteller to effectively communicate the brand’s story
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Keen interest in e-commerce and digital marketing
• Team player with an ability to work independently under pressure
• MS office proficiency preferred
• Familiarity and experience with social media and/or influencer marketing will be a plus
• Preference will be given to candidates looking for a 6 month internship

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

Informa Festivals are not your ordinary B2B events; they are dynamic gatherings that infuse energy into every facet of a tech professional’s journey. Informa Festivals is where innovation meets opportunity, and our Asia flagship event, Asia Tech X Singapore, is a testament to that promise. As the heartbeat of the tech world, Asia Tech X Singapore converges the brightest minds, the boldest ideas, and the latest breakthroughs in technology. Imagine a place and time where the most influential figures in the tech industry converge, where innovative ideas and cutting-edge technologies take center stage. With a laser focus on key topics such as AI, cybersecurity, metaverse, and Web3.0, our events are a playground for those who thrive on the cutting edge. At the heart of all Informa festivals lies the essence of true connection—a catalyst for trust and collaboration. As firm believers in the power of events in connecting people to inspire genuine positive change in the world, we specialize in crafting an environment that nurtures structured serendipity, fostering meaningful connections and sparking creativity.

As an Apprentice, Marketing Support, you will play a crucial role in assisting our marketing team in various aspects of marketing and promotional activities. You will be responsible for producing and deploying social media and digital content, executing email marketing campaigns, and collaborating with media and other partners to enhance our brand's visibility. Additionally, you will be involved in managing on-site marketing activities.

Key Responsibilities:

Produce and Deploy Social Media and Digital Content:

• Create engaging and relevant content for social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn.
• Schedule and post content on social media channels.
• Monitor social media engagement and respond to comments and messages.
• Assist in developing and implementing digital marketing strategies.

Execute EDM Campaigns:

• Collaborate with the marketing team to create email marketing campaigns.
• Manage email lists and segment them for targeted outreach.
• Schedule and send promotional emails.
• Analyze email campaign performance and suggest improvements.

Engage, Onboard, and Monitor Media and Other Partners:

• Identify potential media and promotional partners.
• Develop relationships with partners and coordinate joint promotional activities.
• Monitor partner performance and report on key metrics.
• Ensure partners adhere to branding and messaging guidelines.

Provide and Manage Onsite Marketing Activities:

• Assist in the planning and execution of onsite marketing events and activities.
• Coordinate logistics for marketing events and ensure materials are prepared.
• Collect and analyse data from onsite activities to measure their effectiveness.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Marine Division Manager, you will be responsible for formulating and executing a sales strategy for the designated area of responsibility of Alfa Laval Products and Services in accordance with the assigned targets and local sales company/divisional strategy and targets.

You will also be responsible for leading, developing, and executing high-performing sales in line with the Alfa Laval culture. Inspire, support, and lead the local and regional sales team in charge of capital sales.

To be able to do value based selling in depth technical knowledge of applications and marine environment will be essential.

Key tasks:

• Define the business strategy and plan for assigned areas of responsibility according to division strategy, actions, and targets.
• Develop the business by driving relevant sales and business development activities to get customer loyalty and satisfaction using market analysis, pricing strategies, visits, and Seminars.
• Forecast sales figures and monitor progress against objectives and financial targets to identify problem areas to improve performance.
• Work proactively with structured sales and business development strategies to optimize the sales efficiency of the team.
• Lead the sales team, setting the direction and ensuring that they are performing according to the plan and the sales processes, with a special focus on lead to opportunity and opportunity to quote sub-processes.
• Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies.
• Take direct sales responsibility for assigned regions such as Indonesia, Malaysia, Thailand and the Philippines.

What you know?

• Bachelor’s degree from a recognized university in Mechanical or Marine Engineering or related.
• Minimum 5 years of experience in developing & managing marine new shipbuilding sales and at least 5 years of experience in technical sales of products & services in Marine industry.
• Well-versed with the development and execution of sales strategies and has also demonstrated a proven track record of over-achievement in your current or previous work capacity.
• Strong with data analytics, using offline and online channels to grow sales. 
• Proactive, service-minded, strong in customer care, and can take quick actions.
• Self-motivated team player with a strong customer focus. You should have the courage to take new initiatives and drive the implementation.
• Additionally, to be successful in this role, knowledge of relevant products e.g. separators, heat exchangers, freshwater generators, boilers, and/or inert gas systems is preferred.

What is in it for you?

• You get access to an international, open, and friendly environment where we help each other to develop and create values for our customers, people, and planet.
• You work in a company that values personal development and leadership.
• Your work will have a true impact on Alfa Laval’s future success.

As a Boutique/Sales Associate, you’ll play a critical role in establishing MUS.za’s brand and sales strategy to reach our target customers. This is a hybrid role requiring both customer service and sales experience, and a passion for luxury.

You will be responsible for:

• Promote and upsell products to customers in-store
• Drive sales and customer traffic in-store
• Follow up with all online and in-store customer enquiries
• Build customer loyalty through active client development, profiling and follow-ups
• Manage accurate record of stocks
• Perform opening and end of day store duties
• Visual merchandising

Looking for someone that possesses:

• Minimum of 2 years of working experience in luxury retail sales
• Prior exposure in luxury goods such as timepiece, fashion or jewellery is preferred
• Good English written and verbal communication skills
• Fluency in Chinese
• Strong communication & customer service skills and comfortable to build rappport with clients
• Reliable with strong sense of responsibility plus problem solving ability
• Able to work independently with minimum supervision and guidance

The Details

• 5 Work Week
• Able to commit to retail hours including weekends and public holidays
• Location: Raffles Hotel (City Hall)
• Basic + Commission

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities

• To be a senior member of the sales team driving sales to the clients of the firm
• The product perimeter is primarily surrounding Spot, Options and Structured Products but expertise should extend to cash rates and derivatives
• Drive expansion of client footprint, comprehensive user-mapping, price tiering and client profitability analytics
• Lead client meetings and presentations to articulate the merits of investment in the asset class, and how specific solutions may be appropriate for a client's portfolio
• Gather feedback and insights from markets and clients to help the development of new products, understand the needs of each client segment, what competitors do in terms of products
• Ensure clients receive excellent sales and after sales experience
• Mentor junior team members by sharing product expertise as well as work ethic

• Only candidates with a minimum 6-9 years relevant financial markets experience in sales and trading, or wealth management products will be considered
• Proven capabilities in building strong relationships with clients, and has existing relationships
• Strong technical knowledge on derivative products
• Proven track record in sales and people management
• Strong communicator and strategic thinker with presentation and organization skills
• Achiever who can translate strategy into plans and plans into actions

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Our client is an established multinational corporation that provides B2B IT products and services. They are seeking a Network Engineer (Post-Sales) to join their expanding team.

Essential Requirements:

• Min. 3 years of relevant experience
• Cat 1 clearance required
• Able to provide good customer service
• Able to work in a fast-paced environment
• Excellent communication and presentation skills
• CCNA/CCNP certification preferred

Candidates who do not have the relevant IT Network Engineering experience NEED NOT APPLY.

If you are interested in this role, please click apply now or email [email protected] with your updated CV in word format.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Posting Personnel:

Lee Ee Fang (R1980370)

Platform&Co Pte. Ltd.

Co. Registration: 201936542N

EA License: 21C0783

The Employer

The employer is a Singapore-based start-up company that deals in cosmetics and related products. It develops and markets niche cosmetics products for markets across the world. One of its product ranges comprises of nail polishes. The company is looking for a dynamic sales professional from cosmetics industry to join the team as:

Position: Sales Executive – Cosmetics

Code: EXP/SEC/SG/0124

Location: Singapore (Home-based)

Responsibilities

The selected candidate will be responsible for building a client base in Singapore and later expand to Malaysia, Indonesia and other markets in ASEAN.

The primary focus will be on new client acquisition in the Nail Salon industry and developing sustained business with them, both for their own consumption and for sales to their customers.

He/She will manage the relationships with customers, identify new customers in different markets, prepare quotations and negotiate deals, ensure fulfilment of orders by coordinating with operations team, and follow up to ensure collection of payments.

Our client offers a competitive package including salary and sales incentives.

Requirements

Ideal candidates would have:

• At least 3~5 years of relevant work experience in Sales of Cosmetics
• Exposure to nail salon industry preferred.
• Strong skills in field sales and relationship management.
• Good English skills. Strong communication and sales skills.
• Entrepreneurial flair. Ambition & Passion.
• Independent. High energy level and resourcefulness.

Application

Please apply with a detailed CV (preferably including details on Education & Training, Key Skills, Detailed Work Experience, Language Skills, Professional Referees, Current/Expected Salaries and Contact Details) to [email protected].

Kindly state the position and Code as the subject of your email.

We regret that we would only be able to respond to shortlisted candidates.