Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Working hours: Mon to Fri, 9am to 6pm

Sales Engineer, APAC (Pre-Sales)

About GMO GlobalSign

GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud service providers and IoT innovators around the world to secure online communications, manage millions of verified digital identities and automate authentication and encryption. Its high-scale PKI and identity and access management (IAM) solutions support the billions of services, devices, people and things comprising the Internet of Everything (IoE). The company has offices in the Americas, Europe and Asia. For more information, visit https://www.globalsign.com/en/company.

Summary of the role

GlobalSign is seeking a Sales Engineer for its Sales/Solutions Engineering team. This position is the primary technical resource for the GlobalSign APAC sales force. The individual will play a critical role in establishing credibility and confidence with GlobalSign’s customers, by demonstrating and proving GlobalSign’s value through its products and services. The ideal person for this role should be a true team player that has strong interpersonal skills and is very comfortable with a collaborative approach to problem solving. We are looking for a professional with a “solutions mind-set”, a great sense of humour, and a passion for managing the technology evaluation stage of the sales process. Working collaboratively with GlobalSign's APAC sales team you will serve as the key technical adviser and advocate for our products. Successful candidates must be able to articulate technology and product positioning to both business and technical users to assure complete customer satisfaction and relationships through all stages of the sales process for assigned accounts.

• Position Reports To: Sales & Marketing Vice President (APAC)

• Location: Singapore

• Travel Requirements: Up to 25%

• Hybrid office-home arrangement

Job responsibilities and accountabilities

Primary Responsibilities

•Responsible for development and delivery of product demonstrations

•Presenting the product to customers and at external events such as conferences, seminars, etc.

•Able to convey customer requirements to Product Management teams

•Assist sales with building business cases for new opportunities

•Develop a strong working relationship with the customer’s technical staff and be able to gain their trust and credibility through his/her deep technical know-how and subject matter expertise

•Work closely with customer to align the technical requirements and the solution design with their business drivers

•Able to assist in responding to technical elements of RFP/Q/I and technical architecture solutions

•Support customer integration/testing to GlobalSign Application Programming Interfaces (API)

•Support and Run Pilots and POCs to drive/test specific use-cases internally as well as in front of customers

•Document technical process flows and help discover existing PKI flows

•Test complex technical/PKI concepts to add value to GlobalSign’s existing portfolio

•Work with the Professional Services team to assist in initial production set up of solutions for customers

•Assist/ Participate in developing content / demos for webinars, presentations, tradeshows

•Travel as required

Secondary Responsibilities (Optional):

•Creating ‘Solution’ guides

•Support GlobalSign product development in terms of writing product requirements documents, working with development team, testing product/ product features/ integrations and support user guides.

•Third party integration support – testing and documenting results

Person specification

Qualifications, skills, knowledge & experience

• Bachelor’s degree in computer science or comparable due to experience or be in possession of Cybersecurity and IT Certifications (i.e. Comptia, (ISC)2, GIAC, etc.)
• Customer focus mindset with general interest in technology
• Good experience with Information Technology space
• Working knowledge on Public Key Infrastructure (PKI) concepts. Preferably hands-on experience on some PKI products.
• Good understanding of information security related products/services and/or the demonstrated ability to quickly learn/assimilate GlobalSign solutions.
• Basic understanding Windows environment especially Active Directory, Windows Servers/Desktops, Command Prompt, Virtual Machine set-up, etc.
• Basic Understanding of knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)
• Comfortable in the dynamic atmosphere of a technical organization and with frequent onboarding of new customers and partners
• Strong presentation as well as communication skills and being able to communicate professionally in written responses through emails, RFPs, and reports.
• Organized and analytical with a strong ability to find solutions for technical obstacles in the sales process through creative and adaptive approaches.
• Must respect deadlines and quality deliverables (SOW, responses to RFP etc.). Proven time management skills in a dynamic sales environment a must
• Strong communication and writing skills: Mandarin Language Required
• Any other South-East Asian Languages is a plus point

What we offer

We offer a competitive salary and benefits package including bonus and incentives, group hospitalization insurance, group medical health insurance, group dental insurance cover and much more.

Equal opportunities, diversity, and inclusion

We are an equal opportunities employer supporting diversity and inclusion with a zero-tolerance approach towards bullying and harassment.

Background checks

Due to the trusted nature of our business, we are required to complete background checks which includes an employment reference checks and on qualifications.

Application process and deadline

If you meet the criteria listed above, found the nature of our business fascinating,, then please apply for the role by sending us a cover letter along with your current CV/resume.

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building skills

A good team player and able to work under pressure and fast pace environment independently

Training will be provided.

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job description:

• Developing business plan & managing company sales & meeting sales goals.
• Implementing sales policies, objectives and initiatives, set short- and long-term sales strategies and deliver desired levels of sales
• Planning sales strategies and deliver planned sales goals
• Hitting sales targets & forecasting future sales
• Hunting for new customers and managing & retaining current customers
• Third party logistics experience with Transportation, Freight, & fulfilment
• Degree in any field

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Our client, a leading Automotive manufacturer (Principal) seeking for SALES PLANNING & PERFORMANCE SPECIALIST to join them.

Requirements:

• Min Degree Holder.
• You should have more than 4 years of working experience preferably in the Automotive industry for a manufacturer/principal handling Sales Planning and performance.
• Good understanding on the full Sales Planning and Reporting process, Revenue Management, Sales Campaigns & Support Management at regional level.
• Well organized, team player and independent.
• Good communication and interpersonal skills.

Others:

• 5 day work week
• Location: Central Singapore.
• Salary upto $5,500 + AWS + Bonuses

Interested applicants to email updated resume to [email protected]

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Working hours: Mon to Fri, 9am to 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building skills

A good team player and able to work under pressure and fast pace environment independently

Training will be provided.

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Fri 8.30am - 6pm

(CENTRAL REGION)

Highlights:

• Basic + VB
• Must have experience in the luxury retail product/industry
• Lead SEA region

Main Responsibilities

1. Strategic Sales Leadership

• Prepare budget and business plans.
• Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
• Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
• Develop selective distribution strategies aligned with brand visibility and business targets.
• Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
• Conduct market analysis to refine strategic initiatives and drive growth.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Support partners in planning, product allocation, and stock management.
• Develop and monitor action plans to achieve commercial KPIs.
• Collaborate with partners and dealers on promotional strategies and sales initiatives.
• Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
• Full accountability for P&L in Southeast Asia.

2. Excellence in Business Operations (Retail, Multibrand, eCommerce)

• Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
• Conduct regular market and partner visits to refine sales strategies based on real-time insights.
• Ensure all point-of-sale operations adhere to global standards and best practices.
• Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
• Oversee the management of new stores and product launches, coordinating with cross-functional teams.
• Standardize processes to improve customer satisfaction.

3. Talent Development & People Management

• Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
• Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
• Coordinate with HR to conduct appraisals and development plans annually.
• Assess training needs and implement tailored development programs.
• Foster a learning culture within sales and retail teams through regular coaching and feedback.

4. Customer Relationship Management (CRM)

• Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
• Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
• Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
• Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
• Leverage CRM insights to enhance sales strategies and personalize customer engagement.

5. Stakeholder Engagement

• Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.

Requirement

• Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
• Proven and practical experience in managing a high-quality retail network with directly operated stores.
• Demonstrated success in acquiring and retaining final clients and prospects.
• Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
• Strong strategic abilities while maintaining awareness of operational implications.
• Excellent interpersonal, analytical, presentation, and negotiation skills.
• Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Collaborate with the Product Manager and Corporate Banking unit to provide expert advisory on cash management, corporate internet banking, and trade finance products.
• Gather and analyze market information to drive product innovation and optimization.
• Develop and implement strategies and budgets for cash management and trade finance, focusing on both domestic and cross-border operations. Create marketing channels to achieve business objectives and revenue targets, enhancing the Bank’s competitive position.
• Design and tailor trade finance solutions and pricing strategies to meet corporate clients’ needs.
• Oversee the preparation and execution of the annual budget for cash management and trade finance, including strategy and action plan development..
• Ensure effective communication of product information to internal stakeholders.

Ideal candidates are expected to possess:

• Bachelor’s degree in Business, Finance, or a related field.
• With more than 5 years of experience in Global Transaction Services (GTS), with deep expertise in corporate banking product sales, including trade finance and cash management.
• Good understanding of general banking products, credit facilities, risk management, and the regulatory framework.
• Excellent presentation, interpersonal and communication skills
• A proactive, client-focused attitude with strong relationship management abilities.
• Proficient in both English and Mandarin, as this role required communication with Mandarin-speaking colleagues in Taiwan and clients in Greater China.

Job description:

• Developing business plan & managing company sales & meeting sales goals.
• Implementing sales policies, objectives and initiatives, set short- and long-term sales strategies and deliver desired levels of sales
• Planning sales strategies and deliver planned sales goals
• Hitting sales targets & forecasting future sales
• Hunting for new customers and managing & retaining current customers
• Third party logistics experience with Transportation, Freight, & fulfilment
• Degree in any field

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Mon to Fri 8.30am - 6pm

Location : Jurong East

Responsibilities:

• Works on deals assigned and supports bids process
• Access customers needs, and recommends technical solutions required to meet customer needs and provide neccessary support
• Work closely with internal teams to align solution design with customers’ business requirements
• Support RFI/RFP’s by creating written Business Requirements into technical proposals that comply with industries requirements and standards

Requirements

• Degree in Engineering
• At least 5 years of Technical Solutions experience and Bids experience
• Experience working with government agencies and Enterprises

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )