Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Mon to Fri 8.30am to 6pm

Job Description:

This role is pivotal in advocating for Company’s products among showroom owners, ID carpenters throughout Singapore. Candidates must possess a strong grasp of architectural specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Develop and maintain strong relationships with designers, showroom owners, directors, and other stakeholders.

• Identify and pursue new business opportunities through networking, and cold calling to open new accounts.

• Promote and introduce Company’s products to existing and new accounts to achieve monthly, quarterly and annual sales targets.

• Showcase marketing tools such as standees, anti-bacterial decals, binders, and wire racks for display in showroom interiors.

• Conduct effective product presentations to stakeholders and potential clients to showcase our products' advantages and salient features.

• Manage the collection of payments from clients in a timely manner.

• Develop strategic partnerships with industry associations, trade organizations, and key influencers to enhance brand visibility and market reach.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Gather and relay market insights to management for strategic decision-making.

• Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.

Requirements:

• Minimum Diploma in Sales, Marketing, or a related field.

• Proven experience as a Sales Executive or relevant role in the building materials and/or surfacing products.

• Strong track record of achieving sales targets and driving business growth.

• Excellent negotiation and communication skills (both written and verbal).

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong business acumen with a strategic mindset.

• Experience with CRM software and Microsoft Office Suite.

• Willingness to travel extensively

• Good connection with interior design showroom owners within the assigned territory.

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Job Responsibilities:

• Prepare proposals, quotations, and tenders for inquiries, negotiating terms to secure sales opportunities.
• Pursue new business opportunities that align with the company's expertise in interactive and experiential technologies, targeting markets such as marketing, events, galleries, exhibitions, and retail.
• Develop solutions to enhance client experiences and foster brand loyalty.
• Collaborate closely with team members to meet and exceed client expectations.
• Partner with collaborators to deliver innovative and successful projects.
• Manage both company and client expectations effectively.
• Contribute to strategic planning and solution development to drive sales.

Requirements:

• Preferably have at least 2 years of relevant experience in IT, Multimedia, MICE, Marketing, or Creative industries.
• Strong interpersonal communication skills.
• Excellent written and verbal communication abilities.
• Demonstrate a positive, eager-to-learn attitude towards acquiring technical knowledge, with a creative flair.
• Passionate about technology, user experiences, and various areas of design and innovation.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Overall Responsibilities

The Regional Manager plays a pivotal role in working together with the Partner to achieve the goals and objectives set by the Company across SEA. He/She will be based in Singapore and will be responsible for managing regional portfolios.

Through effective planning and budgeting, the Regional Manager will strive to achieve his/her quarterly/annual revenue target.

In addition, he/she will devise sales strategies and techniques to reach out to potential clients and generate leads for the Company, thereafter, turning the leads into business deals. He/She will also be responsible for servicing the client and establishing excellent relationship with the clients.

Main Responsibilities

Sales & Business Development

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) for the region, inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses,
  forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses in the region, evaluation of new opportunities and/or brand extensions.
• Develop expertise in relevant areas required to maximize performance combined with building brands and a sustainable business.

Team/Client Management and Service

• Provide leadership and guidance to teams in the region and lead the team in working towards a shared strategy.
• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• In consultation with Partner, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage regional team activities related to client services, licensee sell in, retail programs, sell-through support etc.
• Report to Partner on all key initiatives, reporting requirements, compliance monitoring, and other core functions as related to client management.

Monitor Licensee Obligations

• Conduct regular business review with key licensees to ensure product development, product
  penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
• Retail Visibility for Brands/Licensed Products
• Work closely with PLS regional marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.

Account Receivables

• Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

Job Requirements

• University degree in relevant field or extensive professional experience
• Minimum 5 years of experience with strong business development background in sales and related brand management responsibilities
• Track record of sales achievement
• Strong organizational, presentation and team leadership skills
• Fluency in all Microsoft applications & database solutions
• Personable and diplomatic in handling clients from all levels, with understanding of regional market needs

The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.

Detail Job Scope

• Understand the list of company’s courses and their unique selling points to effectively communicate them to prospective clients.

• Build and maintain relationships with clients.

• Handle questions or concerns from prospective clients

• Report on sales activities and results to the management.

Requirements :

• Possess 'O' Levels Certification and above

• Motivated and Driven

• Comfortable speaking to potential clients

• Detailed

• On the job training

Benefits

A comprehensive training program will be taught and guidance will be provided on sales techniques for better customer acquisition .

Attractive commissions

career progression opportunity

Mon to Fri 9am to 6pm

Job Scope:

· Marketing activities

· Communications and event management

Requirements:

· Degree or equivalent in a related discipline.

· Training will be provided

· Possess good organisational skills, and is energetic and self-driven.

· An independent worker who is also a team player and who possesses the drive to complete tasks and projects assigned

Additional Information:

· Contract duration: 1-2 years contract

· Working days and hours: Mon to Thur, 8.30am to 6pm and Fri 8.30am to 5.30pm

· Location: Kent Ridge

Overall Responsibilities

The Licensing Sales Manager plays a pivotal role in working together with the Business Unit Head (BUH) to achieve the goals and objectives set by the Company across Singapore and Malaysia. Through effective planning and budgeting, the Licensing Sales Manager will strive to achieve his/her quarterly/annual revenue target. In addition, he/she will devise sales strategies and techniques to reach out to potential clients and generate leads for the Company, thereafter, turning the leads into business deals. He/She will also be responsible for servicing the client and establishing excellent relationship with the clients.

Main Responsibilities

Sales & Business Development

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses, forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses, evaluation of new opportunities and/or brand extensions.
• Develop expertise in relevant areas required to maximize performance combined with building brands and a sustainable business.

Client Management and Service

• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• In consultation with BUH, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage team activities related to client services, licensee sell in, retail programs, sell-through support etc.
• Report to BUH on all key initiatives, reporting requirements, compliance monitoring, and other core functions as related to client management.

Monitor Licensee Obligations

• Conduct regular business review with key licensees to ensure product development, product penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
• Retail Visibility for Brands/Licensed Products
• Work closely with PLS marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.
• Work with marketing team and partners to devise a meaningful marketing calendar to promote the licensed products as well use appropriate and approved marketing collateral to support products at retail.

Account Receivables

• Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

Job Requirements

• University degree in relevant field or extensive professional experience
• Minimum 5 years of experience with strong business development background in sales and related brand management responsibilities, preferably with fashion/lifestyle background
• Track record of sales achievement
• Strong organizational, presentation and team leadership skills
• Fluency in all Microsoft applications & database solutions
• Personable and diplomatic in handling clients from all levels

Mon to Fri: 9:30am to 6:30pm

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Job Description

• Participate in product development.
• Formulate business planning and programmes to build and grow business opportunities.
• Maintain and service existing customers and gather market insights and information.
• Analyse profitability of projects and provide cost control and cost effectiveness strategy, if required.
• Provide regular and timely project updates to customers and ensure on time delivery service for customers.
• Respond to customers' enquiries, follow-up and provide technical solutions to clients.
• Compile and review contractual quotation.
• Prepare monthly sales data and make recommendations/ analysis of the data to help decision making.
• Ensure compliance with applicable regulatory requirements as defined by customer.
• Manage the configuration management including subsequent engineering change.
• Oversee the control of documents/drawings.
• Perform any other ad-hoc duties, if required.

Job Requirement

• Possesses a Degree in a relevant course of studies, with at least 5 years of similar experience in the industry
• Proven sales track record with good business network
• Strong verbal and written communication skills
• Proficient in MS Office suites

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Responsibilities:

• Identify business opportunities and expand customer base
• Daily sales call planning & visiting
• Maintain good customer relationship
• Handle freight negotiation & provide quotations to customers
• Follow up on outstanding payment & ensure collection
• Participate in sales meeting, submission of weekly report
• Keep abreast of industry changes for market study

Requirement:

• Minimum Diploma qualification with 1-2 years of sales experience in container shipping / freight forwarding business
• Candidate must be a team player with strong interpersonal and negotiation skill
• Candidate must be willing to travel, preferably to possess own vehicle due to nature of work (sales visits)

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Client Relations Manager

Salary: Up to $4,000 + commissions

Location: Midview

Overview

As a Business Development and Client Success Manager, you will drive business growth by identifying market opportunities, developing client acquisition strategies, and pitching to potential partners. This role focuses on proactive client account management, relationship-building, and efficiency. You will work with cross-functional teams to support strategic growth initiatives and consistently exceed targets, directly impacting the company’s growth and long-term goals.

Responsibilities:

• Identify and research opportunities in new and existing markets
• Develop and implement strategies to attract and onboard clients
• Strategically pitch business opportunities to prospective clients
• Establish and maintain strong client relationships
• Proactively manage client accounts with efficiency and attention to detail
• Consistently exceed targets, driving exceptional growth and results
• Engage with cross-functional teams to enhance collaboration and achieve objectives
• Contribute to the development of strategic initiatives and growth plans

Requirements:

• Minimum 3 years of experience in sales-related roles
• Proven track record in corporate sales or account management
• Experience in SaaS sales or relevant industry experience is an advantage
• Well-established client portfolio or network is beneficial
• A positive, resilient attitude is key to this role
• Strong, confident communicator with a dynamic personality
• Proactive and resourceful problem-solver
• Exceptional interpersonal skills with the ability to build strong relationships
• Open to learning, adaptable, and receptive to feedback

Interested applicants may apply, alternatively you may send in your CV to bexlyn.chiu[at]revup-proservices.com

Bexlyn Chiu

R1985241

EA 24C2366

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Executive role for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Job Descriptions:

• Handle sales activity in sales department
• Trading function in steel department including sales & marketing
• To manage the existing accounts and establish new accounts for steel related products.
• Correspond & coordinate with clients, overseas offices and headquarters on daily activities.
• Manage order processing and logistics arrangement request.
• Manage risk management of customer’s credit lines and stock inventories.
• Ensure all logistics activities are well coordinated.
• Ensure payments receivable and payable are all made on time.
• Manage and entertain overseas guests and customers to ensure their well-being.
• Travel around Asia Pacific region to meet/ visit customers and suppliers.

Requirements:

• Diploma and above
• 2-3 years of physical sales experiences
• Knowledge in steel products/Non ferrous products
• Class 3 driving license
• Must be willing to travel overseas and attend to entertainment sessions

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by the superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

* Location: Bedok

* 5days work

* MNC company

* Have tender experience

* Basic + AWS + VB

Job discription:

• Achieve sales objectives within product range or assigned districts.
• Pursue sales leads, conclude orders, and initiate internal sales process and logistics.
• Provide technical solutions to Consultants prior to tender calling
• Understanding of local Codes for Vertical Transportation System
• Attend tender interviews
• For secured contracts, to attend project meetings as & when required
• Handle variation orders
• Money collection
• Visits to customers

Requirement:

Diploma / Degree in any fields.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213