Job Title: Sales Manager

Industry: Maritime - Harbourcraft

Discipline: Sales & Marketing

Annual Package: SGD 78,000 – 120,000 /-

Company Overview

SG Group of Companies is a dynamic and rapidly growing vessel owner and operator, proudly serving Singapore’s vibrant harbourcraft sector. As a forward-thinking organization, we are dedicated to delivering excellence in marine operations and providing outstanding service to our clients. With a strong focus on expansion and innovation, we are looking for a motivated and experienced Business Development Manager to join our team. This pivotal role will contribute to the smooth management of our operations and vessel crew as we continue to scale our fleet and services. If you are passionate about sales and maritime industry, we invite you to be part of our journey.

As a forward-thinking organization, we are looking for a highly motivated and results-drivenBusiness Development Manager to join our team and drive revenue growth. If you thrive in a fast-paced sales environment and have a passion for the maritime industry, we invite you to join us on this exciting journey.

Job Description

The Business Development Manager

The Business Development Manager will play a pivotal role in identifying new business opportunities, cultivating strategic partnerships, and maintaining strong client relationships within the maritime industry. This role focuses on aggressively pursuing sales targets, expanding market presence, and establishing SG Group as a leader in high value harbour craft operations. Reporting directly to Commercial Director, the Business Development Manager will be a key driver in achieving our ambitious growth objectives.

Key Responsibilities

1. Business Development

· Identify and assess new business opportunities within the maritime sector.

· Develop and implement strategies to enter emerging markets and secure critical contracts.

· Conduct market research and analyze competitors to uncover industry trends and opportunities.

· Aggressively pursue and close new business opportunities with ship agencies, chandlers, and other key stakeholders in the maritime sector.

· Develop and execute strategies to enter emerging markets, secure critical contracts and expand market presence in high-value OPL operations.

· Proactively manage the sales pipeline to achieve monthly.

· Conduct in-depth market research and analysis to uncover trends and identify new opportunities.

2. Client Relationship Management

· Leverage an extensive network to secure long-term contracts and partnerships with key clients.

· Build and nurture strong relationships with existing and potential clients, stakeholders, and partners.

· Serve as the primary point of contact for key accounts, ensuring excellent client satisfaction.

· Negotiate and finalize contracts to achieve or exceed sales targets.

3. Strategic Planning

· Collaborate with senior management to align business development initiatives with company goals.

· Provide actionable insights into sales forecasts, pipeline health, and deal progress to ensure informed decision-making.

· Provide insights to support product development and refine service offerings based on market demand.

· Prepare and manage sales forecasts, budgets, and performance metrics.

4. Industry Expertise

· Stay informed about maritime industry regulations, technological advancements, and global market trends.

· Represent the company at industry events, conferences, and trade shows to promote the brand and network.

· Monitor industry developments to maintain a competitive edge.

5. Team Collaboration

· Collaborate with marketing, operations, and technical teams to deliver comprehensive client solutions.

· Guide and mentor junior team members in business development best practices.

Qualifications and Skills

· Education

o Bachelor’s degree in business administration, Maritime Studies, Engineering, or a related field.

o An MBA or equivalent is advantageous.

· Experience

o 4-5 years of success in business development or sales within the maritime or shipping industry. of proven success in business development or sales within the maritime, shipping, or harbour craft industry.

o Demonstrated ability to secure and grow high-value accounts.

o Background in ship agency, ancillary services, launch operations, or harbour craft operations is highly preferred.

o Experience managing large accounts and coordinating with cross-functional teams.

· Skills

o Exceptional pipeline management and deal-closing skills.

o Strong negotiation, communication, and relationship-building abilities.

o Comprehensive knowledge of the maritime industry, including shipping, logistics, and offshore services.

o Analytical skills to identify trends and make data-driven decisions.

o Proficiency in CRM tools and the MS Office Suite.

· Key Competencies

o Strategic and analytical thinking.

o Results-oriented with a proactive mindset.

o Strong networking and interpersonal skills.

o Ability to thrive under pressure and meet deadlines.

Interested candidates can send their updated resume to [email protected]

Job Responsibilities:

• Scavenging for sales by means of cold-calling and visiting clients
• Sells products by establishing contact and developing relationships with prospects recommending solutions
• Enhance value-added selling approach & responsible for driving revenue growth and assist in formulating sales strategies
• Follow up on business leads/referrals
• Follow-up on clients' payment
• Coordinate jobs between Clients and Operations
• Develop new accounts & grow customer base
• To meet monthly Sales target
• Manage, maintain & build rapport with existing clientele base
• Creating branding and product awareness for client.

Requirements:

1. With relevant experience will be an added advantage
2. At least 1 to 2 Year(s) of working experience in the related field is required for this position.
3. Good to have Class 3/3A License (Own transport would be a plus point.)
4. Able to travel out to meet clients by means of public transport
5. Possess strong negotiation and selling skills
6. Has good connection in the Contractor, Interior Designer & Direct Owners would be an advantage.
7. Knowledge in the timber industry be an advantage

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Responsibilities

• Collect all relevant information for quotation from the customer.
• Meet customers and get new sales.
• Ensuring that the products supplied meet the client's specifications.
• Conduct alter-sales services.
• Monitor and coordinate all customers’ complaints / corrective action report to QA and other related departments.
• Produce appropriate monthly reports and organize monthly update meetings with General Manager (and management).
• Monitor and promote online platforms.

Job Requirements Education:

• Min. Diploma
• Basic Computer Skills: Microsoft Office

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Basic information

• Location: Kallang
• Working timing: Monday - Friday, 9am - 6pm

Job scope:

• Coordinate sales meetings and events.
• Support daily sales-related documentation tasks.
• Ensure efficient facilitation of the sales process upon receiving Purchase Orders.
• Assist with meeting minutes, documenting key notes and action items.
• Provide support in preparing and submitting tender documents for the sales team.
• Prepare quotations and invoices.
• Assist the sales team by compiling and organizing necessary documents for client interactions, aiding team members in the field.
• Collaborate with the sales team to streamline sales processes.
• Focus on administrative tasks to ensure smooth back-end operations for sales.
• Perform ad-hoc duties as assigned.

Job requirement:

• Bachelor's degree in Business Administration or related field.
• Excellent communication and organizational skills.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Office Location: Boon Lay

Working days: 5 days weekly (Mon, Wed, Thu, Fri, Sat)

Off day - Tuesday

Rest day - Sunday

Working hours: 8am to 5pm

Benefits:

• Basic salary + OT pay
• AWS
• Performance Bonus

Job Scope:

• Answering phone calls, replying emails, answering customer queries, providing information, taking and processing orders
• Liaise with clients directly if there’s delivery or stock issues
• Communicate with logistics for delivery arrangement
• Prepare packing list for warehouse
• Handling salmon factory yield rate report and stock in
• Matching signed delivery order invoice with tax invoice
• Daily sales report submission
• Mailing invoices to clients
• Filing of invoices
• Preparing of sticker labelling

Requirements:

• No Experience Required, Training will be provided
• Positive and willing to learn
• Able to work under pressure
• Good interpersonal, communication & administrative skills
• Meticulous and attentive to details
• PC literate
• A great team player

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Duties and responsibilities:

• Overseeing the sales, directing and coordinating all sales activities
• Preparing sales budgets and projections and approving expenditures
• Handling and resolving customer complaints regarding a product or service
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities

Sales Manager Qualifications/Skills:

• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

Education and Experience Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Three to five years of sales experience
• Proven track record of positive sales performance

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Sales coordinator assist with the company's sales operations and strategies to help it meet it sales golas

He/she will work with sales managers and representatives to ensure products are sold smoothly and efficiently.

He/she will gather feedback from customers to improve processes.

He/she will support work improvement activities and performance improvement strategies

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description & Requirements

Reports to the Senior Sales Executive/Manager

Sales Responsibilities

· Identify and secure sales; including government projects through GeBIZ

· Achieve sales targets

· Handle / assist tender preparation and submission

· Be involved in handling terms and conditions of sales

· Assist in tender presentation / Co-ordinations

· Establish and maintain customer relationships

· Work closely with QS to prepare competitive quotations / proposals

· Conduct / assist in organizing hand over / project kick off meetings with project department upon secured of project

· Maintain customer and project reference list

Maintaining Relationships

· Maintaining relationships with existing clients.

· Provide consultation, sales support and project co-ordination for customers

Negotiation Skills

· Negotiates/coordinates with sub-contractors

· Negotiates price and projects timelines with customers

After Sales Responsibilities (for container projects)

· Issue job order to Operation and Workshop (Fabrication) departments

· Updates information for estimate cost and revenue in project costing (PJC)

· Submission variation order, additional order

· Prepare final account with client

· Certified claim/payment for all sub-contractor with related job/project

Ensure Compliance to ISO & Safety and Health Requirement

· Observe and follow all ISO and health and safety compliances.

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

· Understand and speak in both english and chinese

Roles & Responsibilities

· Generate sales and have initiative to open up new business opportunities for the company.

· Meet clients and understand their requirements, generate quotations and see through the sales process to clinch deals

- ensure timely follow up with potential clients.

· Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

· Making the company's products and services as attractive to potential customers as possible.

· Any other task assigned.

Requirements:

· Experience in Construction industry may be advantageous.

· Good team development and leadership skills.

· Good administrative, organizational, and problem-solving skills.

· Excellent communication, sales, and customer service skills.

-Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

SALES SUPPORT:

•  Follow up on the delivery schedule and customer order
•  Attend to Director and Salesman’s assigned duties
•  Handle existing and new customers
•  Follow up customers enquires
•  Provide quotations to customer
•  Follow up with existing customers for repeat orders/ promote related products
•  Issue sales order
•  Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

· Contributes information, ideas, and research to help develop marketing strategies.

· Sets marketing schedules and coordinates with colleagues, representatives, and other professionals to implement strategies across multiple channels.

· Develops sales strategies and approaches for various products and services, such as participate in Exhibition and conference, etc.

· Maintains excellent relationships with clients through superior customer service.

· Tracks sales data and works to meet quotas or sales team goals.

· Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance.

· Creates and presents regular performance reports for Manager and Managing Director.

· Other ad-hoc duties assigned by the Management.

Responsibilities & Duties

• Attend and assist to customer queries, maintain good customer service and serve customers politely.
• Putting on a smile with positive thinking. Greet customers with a welcome.
• Work as a team to hit monthly sales targets.
• Assist with replenishing, packing and sorting of stocks.
• Planning work schedule.
• Ensure smooth operations for Sales department
• Promote product to customers
• Handle customer questions, complaints, and issues
• Coordinate the delivery of goods
• Deal with customer refunds
• Keep up to date with company’s promotions
• Planning roster
• Provide Staff training

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status