Responsibilities

• Support business activities and processes of the Sales Operations team.
• Generate analytical reporting to fully examine revenue metrics, forecast metrics, expense metrics, market share metrics, and sales performance metrics.
• Conduct data analysis, reconcile multiple data sources, and monitor growth expectation for key customers based on application assumptions in forecast and market trends.
• Execute and organize customer database. Maintain process and data integrity.
• Coordinate with sales and manufacturing sites for new customer set up.
• Conduct research and perform competitive analysis by leveraging publicly available information, subscription-based industry research information, and internal analytics tool.
• Coordinate and facilitate sales execution of business initiatives, and collaborate efficiently with cross functional teams.
• Review sales forecast and revenue report process, work with System team to define and automate the system reports, templates, and dashboard.
• Execute ad-hoc analysis to support sales management’s decision-making process.

Requirements

• Degree in Business Administration, Economics, Accounting, or related fields.
• Minimum 5 years experience in sales operations and business analysis in the electronics, semiconductor, or semiconductor assembly and test industry preferred.
• Solid understanding in the manufacturing process, package types, tester types, technology evolution of semiconductor assembly and test service preferred.
• Advanced proficiency with productivity software (Excel, Word and PowerPoint).
• Highly analytical, passionate for details, and quantitative mind, capable of translating analytical insights into actions.
• Strong time management skills with ability to work independently in a deadline driven environment.
• Strong cross functional skills with the ability to engage at all levels of the organization. Excellent interpersonal skills.
• Excellent verbal and written communication skills.

1. Process orders & provide quotations correctly and on time

2. Able to work well with others and work on your own

3. Provide basic customer service (Handle calls and emails)

4. Able to work independently & takes initiative

5. To be thorough and attentive to detail

6. Guided trainings provided

7. Able to multitask

Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

Principal Responsibilities

- Develop strategies adapted to changing market conditions to grow the Electronic Specialty Gas (ESG) revenue and profit for country.

- Grow the revenue with existing customers with new products and services leveraging on relationships with existing customers. Identify potential customers in the electronics segment and complete research on their production process and application needs and position Linde’s offerings.

- Having in-depth knowledge of products value proposition. Becomes a subject expert in our products, internal processes and operations, liaise with internal stakeholders efficiently and remain up to date in industry news.

- Ensure timely and successful delivery of solutions according to customer needs and objectives.

- Prepare business proposals and negotiate with key stakeholders for new products.

- Identify and connect with key decision makers (initiator, influencer, decider, user) within a customer organization from commercial and technical perspective.

- Monitor competitor - understand local & regional competitor strengths and weaknesses (market share, cost positions, etc.), and expected/typical behavior.

- Manage ESG products responsibility to ensure all local, state and national regulations are complied with.

- Assist in coordinating product, process or engineering changes, or new product launches to ensure orderly and timely transitions in material flow.

Requirements

- Strong execution skills, motivational, and partnership building skills and self-driven

- Strong communications skills (effective presentations at all levels, negotiation, problem solving).

- Customer relationship building skills.

- Good ESG product knowledge on hazard classifications, chemical properties and compatibilities.

- Business or Technical degree/training preferred with minimum 3 years experience in electronic gases. Experience in equipment business (for wafer fab manufacturing, gas related) will be an added advantage.

- Financial skills with strong analytical approach.

- Language Skills – Fluent in both written and spoken English, so as to be able to communicate with customers

- Able to travel and possess driving license.

Job title – Sales Director, FFE Asia

Location – Singapore

Job model – Hybrid

As the Sales Director, FFE Asia, you will ultimately be responsible to develop and lead the FFE Asia, Southeast Asia commercial team, to forging strategic partnerships, lead the execution of FFE Asia strategic plans in SEA, and crafting innovative solutions that captivate clients in diverse markets. Your priority will be to drive further business growth in SEA region, in close collaboration with the local team members of FFE Asia and P&B.

At dsm-firmenich, people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Develop the overall commercial strategic plan, to defend existing business and to capture new business opportunities for FFE Asia in SEA, to ultimately drive revenue growth at a sustainable margin
• Accountable for P&L of FFE Asia SEA, good management of vitality, adoption rate & growth ambition for the region, and drive and accelerate our market share growth with priority on regional clients like Wipro and other emerging brands.
• Identify and prioritize new business and specific customer opportunities through the establishment of internal and external networks, and through the sourcing and application of good market intelligence.
• Work and partner closely with project management team composed of perfumers, fragrance development, technical, consumer insights and marketing professionals.
• Work closely with other FFE Asia team members in China and India, creating synergies between sub regions connecting with FFE Asia PLU leader and leading a high performing & strong collaborative culture within the teams.

You bring

• At least 10 years of solid track record in account management
• Ability to provide strategic and clear direction and build a high performing team
• Bachelor’s Degree in business management, Business Economics, Chemistry or any other relevant discipline
• To lead and inspire the local commercial team to drive strong performance and account plans
• Strong customer-centric mindset with the ability to build and maintain sustainable customer relationships, with high ethical standards in all interactions
• Be a role model as a leader and ability to coach and nurture the team

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

• In Charge of Company Indian Sales & Indian market development
• Responsible for Company Indian market Sales Target by Management
• Responsible for Company Indian market Sales Profit
• Explore new Indian market Development( including Oversea Indian market)
• Establish Existing Company Customer Base
• Monitor Company Sales Representative AR
• Reporting to the Director, you will get to build and execute business plans in the Key Off Trade Accounts - Modern trade in frozen food & traditional channels in Singapore
• Liaising and developing relationship with new Indian customers.
• Attending to Indian customer’s request and provide prompt account servicing
• Ensure the availability of stock for Indian market sales and demonstrations
• Collaborate with team to achieve better results
• Drive Sales Growth & Hardworking

Requirements:

• Candidate with Degree and above most welcome
• Preferably F&B sales experience in wet market or other equivalent area.
• Out-going personality
• Has driving licence and own car(preferred)
• Own vehicle ,allowance will be given
• Result oriented,sales driven
• Minimum 10-15 years experience
• Singaporean, PR are welcome to apply

Only shortlisted candidates will be notified

Position: Sales Support Coordinator

Roles & Responsibilities

The Coordinator will support day to day coordination activities to the sales department in the customer service department. He/ She is responsible to assist in customer enquiry and ensure order fulfilment to meet organization on time delivery objective.

Responsible in handling sales enquiries

Handle full spectrum of order processing and coordinate deliveries/shipping

Tracking of sales orders to ensure order are on schedule and are send out in timely manner

Effectively communicating with customers in friendly manner, resolving any issues that arise professionally

Requirements:

• Min ‘N’ level or higher with 1 to 2 years relevant work experience preferred

• Entry level applicants are welcomed

• Competent in MS Office (Word/Excel) applications. Familiarity with Autocount software is an added advantage

• Good communication and interpersonal skills

• Detail oriented and able to multi-task

• Demonstrates sense of initiative with the ability to work independently and as a team player

• Results-oriented and able to abide by tight deadlines with a strong sense of responsibility

• Able to start work within short notice/immediately

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Plan and execute pre-event and post-event operations meetings
• Liaise with venue management to ensure events are properly staffed
• Produce detailed proposals for events (timelines, venues, suppliers, legal obligations, staffing, and budgets)
• Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel) Itinerary planning, reservations, and booking etc
• Provide on-site support for events
• Monitor event activities to ensure the client and event attendees are satisfied
• Generate and collate invoices for payment to vendors
• Certain administrative work will be expected

Job Requirements:

• Proficient in MS Office Application
• Experience in events management will be an added advantage
• Ability to work as part of a team.
• Excellent problem-solving abilities.
• Must be creative and able to prioritize tasks in the face of many challenges.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

We, Scents & Blends are a manufacturing firm specialising in the liquid Flavour & Fragrance industries.

What is the Flavour & Fragrance (F&F) Industry?

The Flavors & Fragrances Market are compounds used to enhance the characteristics of end-use products in the food & beverage, pharmaceutical, consumer products, and cosmetic industries.

• Flavours are used in a wide range of products that include bakery, snacks, confectionery, meat, poultry, seafood, and others.
• Fragrances - The perfume industry revolves around the production of scents and essential oils whose major use is to enhance pleasant smells and fragrances. With the kind of attention it pays to hygiene, the perfume industry is an indispensable part of the cosmetic and personal care industry.

This role shall be based in Singapore and report to the company's General Manager (GM).

• He/She will lead the sales/marketing division in Singapore.
• Coordinate with sales/marketing teams from different countries in the Asia Pacific region such as Vietnam, Thailand, Malaysia, India and Indonesia for servicing local clients and monthly sales report submission etc.
• Provide customer service / maintain existing key customer accounts.
• Create new client accounts from different countries, especially new market regions.
• Increase sales volume specifically in the Asia Pacific region.

Requirements:

• Possess at least 5 years of experience in sales of FLAVOUR and FRAGRANCE and/or FOOD PRODUCTS.
• Minimum Diploma/Degree qualification in Business Administration/Business Management & Marketing.

Responsibilities:

• Attend Customer Enquiry
• Provide Consultation
• Handling Renovation Projects

Training will be provided

Requirements:

• Passionate in Interior Design
• Pleasant & positive working attitude
• Strong in negotiation & presentation skills

Training will be provided

Job Highlights:

• On-Job Training
• Flexible working hour
• Attractive Incentives

We do accepts applicants with NO relevant experience as well. This position offers room for growth as well as potential career growth opportunities for all passionate candidates!

Manage one or more outlets
Ensure monthly target is achieved
Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld
Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals
Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.
Good management & communications interpersonal skills

Salary Range (Mandatory):
$3000- $4000 + Attractive Commission + Bonus (Total income: $7000-10000)

At least 3 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus
Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

• Attend to customer inquiries, quotations, and taking of orders from the customers. Involved in the coordination works for fulfilling the customer's order requirements.
• Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines.
• Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company.
• Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time.
• Report any inventory or service issues to management and the appropriate Sales Manager immediately
• Understand customer's requirements, provide advice and assistance to customers with regard to technical issues.
• Able to work independently, strong initiative as well as a team player.
• Ability to prioritize and meet deadlines in a fast-paced corporate environment.
• Preferably with 1-2 years of sales support working experience. Relevant experience in Marine Industry is an added advantage.
• Minimum GCE ‘O’ level.
• Good communication skills & good computer literacy (MS Word, Excel, PowerPoint)
• Knowledge in SAP system is preferred.
• Able to start work immediately.

PRINCIPAL ACCOUNTABILITIES

Internal Sales Engineer is responsible for the preparation and delivering technical presentation and quotations explaining products or services to customers and engineers to assess equipment/screens needs and to determine customer’s requirements.

JOB RESPONSIBILITIES

1) Maintain existing customers' accounts.

2) Respond to customers' enquiries, follow-up and provide solutions to clients.

3) Review and prepare sales quotation as per customer's enquiries.

4) Provide regular update to customers on project development in a timely manner.

5) Prepare weekly and monthly sales report. Conduct PPM (pre-production meeting).

6) Sales coordination between factory and overseas sales offices.

7) Liaising with customers on technical specifications.

8) Conduct a thorough contract review with the clients prior receiving Sales Order confirmation.

9) Ensure correct and full information about the Sales order are passed to engineering and production. Able to prepare job sheets with all relevant client requirements in it.

10) Support team in preparing marketing, sales & presentation materials.

11) Provide information to team on market forecast and participate in market analysis.

12) Willing to travel when and if needed.

13) Sales follows-ups. (Temporary) To include partial Supply Chain role:

8.1 Pipes & Raw Materials ordering

8.2 Pipes & Raw Materials cost controlling

- Prepare supply agreements

14) Ensures 5S is implemented in the work area.

15) Adheres company’s guidelines with regards to Safety and Quality.

16) Complies to Company Code of Business Conduct.

17) Promote and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments.

3. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

4. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

5. Manages complexity – making sense of complex, high quality and sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations.

QUALIFICATION GUIDE

1. Education : Minimum Diploma in Mechanical Engineering, petroleum or any engineering related course

2. Communication : Fluent both in oral and written English and/or Chinese

3. Experience : Proven and Solid 5 years of work experience in the same field and in the Oil & Gas equipment Manufacturing Environment

4. Software/Hardware : Presentation tools, sales/CRM tools, Microsoft office( word, ppt, Excel – pivot, vlookup), ERP System. Preferably has some knowledge on CAD tool like solid works, inventor or pro-E and able to read drawings.

Roles and responsibilities:

Explore new business prospects to expand client base.

Follow up on sales leads and inquiries to secure business deals.

Build and maintain strong client relationships to encourage repeat business.

Manage sales activities, including addressing customer inquiries, conducting site visits, and collecting payments.

Coordinate with other team members to optimize sales efforts.

Requirements:

1 to 2 years experience in the construction industry.

Prefer to have some civil engineering background.

Possess strong verbal and written communication skills.

Self motivated and results oriented.

JOB RESPONSIBILITIES:

· To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochure.

· Respond to complaints from customers and give after-sales support when requested.

· Provide administrative support to sales team.

· Handling/follow up with customers on all sales support matters.

· Process sales order and follow up payment with clients.

· Coordination and monitor for clients order.

· Prepare shipping documents for overseas shipments; Delivery Orders (DO) for local deliveries and inform customers of shipment details.

· Handle ad hoc task as assigned.

REQUIREMENTS:

· Candidate must processes at least Primary/Secondary School/"O" Level, Higher secondary/Pre- U/A level/College in Others or equivalent.

· Candidate with or without experience and entry level are welcome to apply.

· Training will be provided.

· Required Skill(s): Microsoft word, Microsoft Outlook, Microsoft Excel.

· Able to work in a Fast-Paced Environment and resilient to stress.

· Willing to learn as training will be provided.

· Able to start work immediately or within short notice.

OTHER BENEFITS:

· Variable Performance Bonus

· Medical Allowance $40.00 (monthly) upon job confirmation

· Incentive

· Good and Stable Environment

· Work life balance

· 1.5 days WFH (upon job confirmation)

WORKING HOURS:

Monday - Friday (08:30am – 05:30pm)

Saturday (08:30am – 01:00pm)

(5.5 days, alternate Saturday Off)

Job Highlights

• Attractive salary package

• Basic Salary + Commission + Vehicle Allowance

• Excellent benefit

• Dynamic working environment

• 1.5 days WFH

Job Description

• Continually meeting or exceeding sales targets by selling company products to new and existing customers.

• Services existing accounts, obtain orders, and establishes new accounts by planning and organising call/visiting on existing or potential sales prospects.

• Establish, develop and maintain positive business and customer relationships.

• Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs.

• Conduct calls and face-to-face meetings with customers daily.

• Developing and implementing an effective sales strategy to drive sales.

Job Requirements:-

- Positive attitude, self-starter

- Have a sense of responsibility

- Adaptable/flexible thinking

- Strong interpersonal skills

- Always team focused

- Processes a class 3 licence with own transport

- Min 2 year experience in industrial / construction / Marine sales

- Experience with hose management is strongly preferred

Working days: Monday – Friday 8:30am – 5:30pm

Saturday 8:30am – 1:00pm (alternate)

Job Description:

We are looking for a highly motivated professional with excellent value selling, communication and negotiation skills. Sales Manager is the main contact with the customer and is expected to meet the following expectations:

1. Lead, establish, develop, engage and improve relationships with existing and prospective customers through building long term, sustainable relationships with open and interactive communication.

• Hunt and initiate reach out to customers (both existing and new) to bring in new volumes and revenues for Veolia
• Build pipeline of new customers and projects for sustainable growth of revenue

2. Be the link between the customers and Veolia, involved in all aspects of customer management and customer service.

• EHS is the core of our activities in Toxic Industrial Waste treatment. Candidate will coordinate all aspects of our activities at the customer site and is personally responsible for ensuring we provide quality service safely to our customers
• Ensure timely update/ collation/ maintenance of information/ enquiries/ Tenders of customer in Salesforce, coordinate and profile waste/ SDS etc. to ensure proper records are kept for reference
• Coordinate internally within Veolia to finalise solutions (cost, treatment routes and for special waste that requires special handling) for the customer’s most difficult waste problems
• Prepare quotation/ proposals to customers showcasing Veolia’s capabilities in Toxic Industrial Waste treatment in Singapore
• Be customer’s point of contact for all matters (commercial and technical) with support from the technical team if necessary

3. Lead, gather and consolidate market information on the toxic industrial waste market in Singapore

• Market research of new opportunities, new plants, new potential customer
• Obtain information on key market for Veolia and the competition

4. Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.

5. Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Degree in Chemistry / Chemical Engineering with at least 3 years of business development / sales & marketing experience.
• Experience in chemical / oil and gas industries is a plus.
• Knowledge in environmental services / waste management is an added advantage.
• Proven track record of generating new business and rapid revenue growth.
• Excellent value selling and negotiation skills.
• Hunter, energetic, initiative, keen eye for details.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968.

Job Summary:

The Channel Sales will be responsible for driving and expanding D-Link's presence in the Singapore retail and superstore channels. This role will involve managing relationships with key retail partners, ensuring the successful promotion and sales of D-Link products, and achieving sales targets. The Channel Sales will work closely with cross-functional teams to develop and execute sales strategies that maximize retail distribution, improve brand visibility, and increase revenue within the retail sector. The ideal candidate will have a strong understanding of the local retail market, exceptional communication skills, and the ability to foster long-term relationships with retail partners.

Key Responsibilities:

1. Channel Development & Management:Build and maintain strong relationships with retail partners, including superstores, IT retailers, and e-commerce platforms in Singapore.
   Identify new potential retail partners and develop new business opportunities in the channel.
   Ensure the efficient execution of sales strategies within the retail sector, driving D-Link product sales in stores and online.
   
2. Sales Target Achievement:Set and monitor sales targets for retail accounts in collaboration with the regional sales team.
   Drive channel growth and ensure the achievement of monthly, quarterly, and annual sales targets.
   Analyze sales performance, identify opportunities for growth, and develop strategies to achieve sales goals.
   
3. Product Promotion and Merchandising:Oversee product placement and merchandising in retail outlets to enhance visibility and drive customer engagement.
   Collaborate with retail teams to ensure that D-Link products are adequately represented in-store through promotional activities, displays, and marketing materials.
   Support retail partners with training on D-Link product features, benefits, and customer value propositions.
   
4. Market Intelligence & Competitor Analysis:Monitor and analyze competitor activities, market trends, and consumer behavior to identify opportunities and threats within the retail space.
   Provide feedback to D-Link's product and marketing teams based on insights from the retail channel.
   
5. Marketing & Promotions:Work closely with the marketing department to plan and execute joint marketing campaigns, seasonal promotions, and product launches that drive foot traffic and sales.
   Ensure timely and effective promotional campaigns are implemented across retail partners to boost product sales.
   
6. Relationship Management:Serve as the main point of contact for all retail partner inquiries, ensuring excellent communication and a high level of customer service.
   Conduct regular visits to retail outlets to build relationships, understand customer needs, and provide support.
   
7. Reporting & Performance Tracking:Track, measure, and report on retail sales performance against targets, KPIs, and key metrics.
   Provide regular updates to management on the sales pipeline, key wins, and opportunities for growth within the retail channel.
   Use CRM tools and analytics to manage accounts and monitor performance.
   
8. Channel Support & Customer Satisfaction:Provide ongoing support to retail partners, helping them to resolve issues and ensuring high levels of customer satisfaction.
   Collaborate with internal teams to ensure retail partners are equipped with the right tools, training, and support for success.

Key Qualifications & Skills:

• Experience: Minimum of 3-5 years of experience in channel sales, retail sales, or account management, preferably in the technology or networking industry.
• Knowledge: Strong understanding of the Singapore retail landscape, including experience working with IT superstores, large retail chains, and e-commerce platforms.
• Skills: Excellent interpersonal and communication skills; strong negotiation and relationship-building abilities; analytical skills for market analysis and sales forecasting
• Problem-Solving: Ability to quickly identify problems and implement solutions to meet sales goals and improve retail performance.
• Language: Proficiency in English (additional languages, such as Mandarin, will be an advantage).
• Travel: Willingness to travel within Singapore for store visits, partner meetings, and events.

Key Performance Indicators (KPIs):

• Achievement of sales targets and revenue growth for retail channels.
• Expansion and management of retail partner relationships.
• Successful execution of promotional campaigns and product launches in retail stores.
• Improvement in product visibility and sales performance in key retail outlets.
• Customer satisfaction and feedback from retail partners.

Duties:

1) Taking orders from customer via phone

2) Liaison with customers via phone

3) Creating customer account

4) Process customer orders

5) Planning of goods delivery

6) Purchasing of office supplies

7) Setting meeting & sending meeting invites

8) Attend to incoming calls

9) Ad hoc office duties

Requirements:

1) 1-2 years experience as Sales Coordinator / Admin executive

2) Diploma/A-Level

3) Positive & pleasant demeanour

4) 5.5 days work week

THE ROLE

We’re looking for a Sales Manager to lead and scale our global sales efforts. You can choose to be based in our Singapore office or work remotely, with occasional travel for team meetings or key business events. This is a hands-on role where you will drive new business growth across the USA, Europe, and Asia, while overseeing a team of Account Executives. You’ll also work closely with cross-functional teams such as Marketing and Customer Success to optimize the sales process and achieve business goals.

WHAT YOU WILL DO

• Own and drive revenue growth across the USA, Europe, and Asia to meet or exceed MRR targets.
• Manage, mentor, and develop a high-performing sales team of Account Executives.
• Collaborate with the Head of Sales to refine and execute the global sales strategy in alignment with business goals.
• Develop and optimize a structured sales process within HubSpot, ensuring consistent tracking and improvement of sales metrics.
• Align closely with Marketing on lead generation strategies to maintain a robust pipeline.
• Partner with Customer Success to ensure smooth handoffs and support for customer retention.
• Analyze sales performance metrics and market trends, identifying areas for improvement and growth.
• Build and maintain strong relationships with key stakeholders internally and externally.
• Provide ongoing coaching and mentorship to enhance the team’s skills and performance.
• Champion continuous improvement in sales operations, focusing on scalability and data-driven decision-making.

WHO YOU ARE

• A results-driven sales professional with a proven track record of success in SaaS sales management.
• Near-native or native-level proficiency in English (spoken and written).
• Experienced in selling to global markets, with a strong understanding of the USA, Europe, and Asia.
• A strategic thinker capable of aligning sales operations with overall business objectives.
• Skilled at building and managing high-performing sales teams and optimizing processes.
• Proficient in using CRM tools like HubSpot to track performance and inform data-driven decisions.
• A strong communicator and collaborator who works well with cross-functional teams.
• Committed to fostering a positive, high-energy sales culture focused on accountability and results.
• Willing to travel to Singapore occasionally if working remotely.

Working Hours:

Mondays - Fridays

8.30 am - 5.30 pm

Work Location:

Tuas Area

Company Transport pick up:

Woodlands / Tuas West Road

Jobs Scope:

• Conceptualize, design, develop, implement and review of sales, marketing & PR strategies.
• Plan, co-ordinate, execute and manage sponsorships, promotional activities, events & roadshows
• Support product, sales and export departments with marketing related activities and materials
• Assist in attend to ad-hoc walk in customers sales enquiries in showrooms at times.
• Responsible for creating, managing, optimizing, tracking social media & SEO/SEM campaigns
• Managing & updating of brands websites with product information & events
• Managing & contents creation for social media accounts (Facebook, Instagram, Youtube & Tiktok), response to relevant social media & customers enquiries
• Preparation of monthly marketing report & regular updating of competitors benchmarking reports
• To ensure all brand & marketing guidelines are followed & implemented by both local & export markets
• Responsible in planning & conducting internal / external trainings in relation to product & marketing
• Oversees export distributors marketing activities & supports with available marketing resources
• Responsible for managing brand image for showrooms & events (Local & Export markets)
• Any other ad-hoc duties that may be assigned from time to time

Requirements:

• NITEC or Diploma in Marketing / Mass Communication / Business Admin or related fields
• Prior marketing experience would be preferred
• Proficient in Adobe Photoshop, Illustrator and other designing software will be an added advantage
• Team player with good interpersonal, oral and written communications skills.
• Entry level are welcome to apply.

Job Description

• To provide the quotation to the customer and purchase the good from the supplier
• Actively seek out new sales opportunities through varying modes of communication
• Monitor delivery time, stocks, and goods on order
• Forecast market requirements
• Ensure orders are timely processed and delivered to customers
• To provide good service to all customers and help them solve the problem relative to the company’s products for the customers

Job Requirements:

• At least 2 years of working experience in a trading company, preferably in in-house sales/marketing
• Good attitude and strong communication
• Good interpersonal and teamwork skills
• Good working knowledge of Microsoft Office

Working hours:

• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)

LOCATION: TUAS SOUTH

About Us
Join our vibrant and growing team in the food and beverage industry, where quality and exceptional service are at the heart of our success. We’re passionate about delivering exceptional service and building strong relationships with our customers. As we expand our digital presence, we're looking for a proactive, customer-focused Online Sales Coordinator to enhance our online operations and support sales.


Key Responsibilities
• Sales Support:
o Assist the sales team by managing customer inquiries, processing daily orders, and ensuring timely follow-up with customers.
o Collaborate with internal departments to fulfil customer requirements and resolve issues efficiently.
• Online Coordination:
o Oversee/allocate the online orders between CK and outlets, based on order specifications and availability
o Ensure each order is correctly labelled with customized labelling which include the order number, outlet and product information
o Coordinate closely with the respective outlets and logistics, to ensure timely delivery to customers
• Customer Service:
o Respond to online customer inquiries professionally and promptly to maintain high satisfaction rates via email and calls.
o Address issues and coordinate with relevant departments to resolve complaints and enhance the customer experience.
• Administrative Support:
o Assist in preparing sales reports, ensure timely submission of delivery orders/invoices to the Acct Dept for payment processing.
o Support the coordination of promotional campaigns and marketing activities, online and offline.
o Maintain and consolidate all DO and invoices for record keeping.

Requirement
• Experience in Sales & Admin is preferred but not necessary.
• Proficiency with Office, Xero, and Chrome.
• Great communication and organizational skills.
• Ability to work independently and in a team

What We Offer
• A supportive, growth-focused work environment.
• Opportunities for career advancement.
• 5 days w/week

1. Provide strong commercial support to ensure customer satisfaction in terms of product supply and service.
2. Develop a deep understanding of Sensetac’s products to provide effective support to clients.
3. Manage client projects and arrange timely sample deliveries, working with cross functional teams to ensure objectives are met.
4. Assist to develop inspiring market trends and concepts, keeping abreast with trends in the region.
5. Coordinate marketing events, such as trade shows and webinars, working closely with cross functional teams to ensure alignment of event goals.
6. Provide support in various digital marketing activities as required.
7. Perform other ad-hoc duties as assigned.

Requirements

• Diploma in Business, Marketing, Chemistry, Food Science or a relevant discipline.
• At least 2 years of relevant experience (experience in the flavour industry an advantage).
• Detail-oriented with strong written and verbal communication skills.
• Effective team player, with good interpersonal skills.
• Fluent in English and Mandarin to communicate with clients.
• Knowledge in digital marketing tools a plus.

We regret that only shortlisted applicants will be notified.