ROLES AND RESPONSIBILITIES:

1. Drive sales and provide excellent customer service
2. Manage customer accounts
3. Build and maintain good customer relationships through regular and effective communications
4. Handle customers’ enquires and propose solutions that meet their requirements
5. Work with various departments to respond to customers’ technical queries
6. Review customer’s quotation requirements against company’s resources and capabilities
7. Follow-up with customers on quotations submitted to secure orders
8. Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery
9. Plan and execute sales strategies
10. Conduct presentations and customer visits
11. Prepare daily/weekly/monthly Sales statistics and reports
12. Other duties as assigned

REQUIREMENTS:

• Degree/Diploma in Mechanical Engineering or related discipline
• Hard Skills:

· Understands BOM and Drawings

· Proficient with MS Office suite (Excel, PowerPoint, Word)

· Prior experience with ERP systems preferred

• Soft Skills:

· Excellent presentation skill

· Strong relationship management and interpersonal skills

· Meticulous with attention to details.

· Motivated, goal oriented and able to work independently within a team environment.

· High level of initiative – can-do spirit, collaboration, continuous improvement

· High adaptability to dynamic environment

• Attend to daily service enquiries from Clients on Engine overhauling & engine components reconditioning works.
• Prepare quotation & provide a reasonable proposal to Client for technical solution.
• Following up with Client on all quotations to increase the sales.
• Inspect the engine components onboard / workshop & provide proposal to Client on repairs recommended as per maker standard.
• Buildup & establish good business relationship with the existing Clients & new Clients.
• Working closely & coordinate with the production to ensure works on components are completed within the delivery schedule.
• Handling day to day sales activities, focus on vessel’s scheduled for docking in local shipyards / passing by vessels in Singapore.
• To sell and provide company product portfolio related services to all shipowner / ship management / trading & shipyard

• Oversee day-to-day sales, monitoring, and forecasting to better understand the market
• Continually assess our marketing techniques and their efficacy in affecting sales
• Stay up-to-date on current market trends
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Collaborate with marketing team to creatively reach more potential customers
• Take calculated risks to increase profitability and brand recognition
• Cultivate and deepen client relationships and partnerships that add value
• Overseas Travel
• Only open for Singaporean