The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Responsibilities

· Accomplish Backend Sales and Booking Budgets set by BU

· Manage the Sales and Booking forecast accurately and to align with BU

· Analyze and map out Customers' Tester platforms against Devices Type and EndApplication

· Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.

· Understand customers' business direction and industry market trend via testers' install map and investment plan.

· Explore what types of future Devices customers will be focusing on for the next3 years

· Generate monthly progression reports and review with BU

· Progressively increase Backend Business (Cellcia, Prober) MS through New Devices, Penetration or Development and Legacy Replacement

· Create Strategy to counter New Devices customers in their next business expansion

· Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion

· Conduct Monthly review meeting between BU and Region to align goals according to GT35 goal and realize business plan

· Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to GT35 goal

· Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR)in the next business expansion

· Conduct Monthly review meeting between BU and Region to align GT35 goal and realize business plan

· Strengthening Operational Readiness

· Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements

· Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

Our client, a leading player in the B2B information and services space is looking for an experienced Sales Manager based here in Singapore who would be responsible to drive revenue growth across the events and marketing services in the APAC region.

Responsibilities:

• Sell events and marketing services to the Financial media clients.
• Develop new business opportunities while maintaining relationship with existing clients in Asia.
• Reaching out and converting inbound leads to drive new business and expand target audience.
• Prepare sales reports and analysis for senior management.
• Keeping up with industry trends and market changes.
• Working closely with the marketing and product development departments to support revenue and product growth.

Your profile:

• A Bachelor degree with at least 4 years of experience in event sponsorship and consultative sales, preferably related to the Financial Services Industry.
• You will have a good track record as a business development leader.
• You will have experience with B2B information services such as lead-generation, digital, events, research, and data.
• You will be proactive, a problem-solver, full of energy, decisive, solutions-driven and results-oriented.
• Excellent communication and presentation skills.

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and attractive commission.

If you are interested in this role, we would love to hear from you! Please send your most up to date CV, and we will be in touch should the role be suitable.

EA License No.: R1114955

Agency License No.: 11C4388

Role Overview:

The IT Account Manager will develop and manage customer accounts, identify new business opportunities, and deliver IT product and solution sales. This role requires relationship building, sales expertise, and collaboration with internal teams to ensure customer satisfaction and achieve sales targets.

Key Responsibilities:

• Build and maintain strong relationships with existing customers.
• Develop new business opportunities through cold calling, networking, and industry contacts.
• Work with pre-sales, professional services, and support teams to deliver solutions.
• Achieve sales targets by identifying and closing sales opportunities.
• Understand IT products, solutions, and services to address customer needs.
• Prepare and present value propositions, negotiate terms, and close deals.
• Report customer activities and market insights during weekly sales reviews.

Requirements:

• 2–3 years of sales experience in the IT industry.
• Knowledge of IT products and solutions.
• Strong presentation, communication, and negotiation skills.
• Proven track record of meeting sales targets.
• Diploma in any discipline.

Work Environment & Benefits:

• Friendly and supportive workplace.
• Work-life balance with remote working options.
• Attractive commission structure on gross profit.
• Transport allowance and mobile claim reimbursement.
• Free access to building amenities like a swimming pool, gym, tennis court, and BBQ facilities.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our client is a fantastic events business headquartered in UK that has opened up its brand here in Singapore. They are looking for a driven individual with a passion for marketing, and a specific interest in social media marketing to join this organisation at a pivotal time.

As the Marketing Manager you will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Digital Marketing and Social Media Strategy.
• Execute the marketing campaigns and manage the creative/design process for marketing material.
• Working closely with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Handle the delivery of all delegates, visitor, and attendee revenue generation, plus development of attendee/delegate pricing strategies and reporting

Your experience:

• A relevant degree within marketing, communications or similar
• A minimum of 3 years of experience as a Marketing Manager in the Events business.
• A keen interest and passion for social media marketing.
• Ability to produce creative and well thought out marketing plans.
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If you are interested in this role, click apply and we look forward to hearing from you!

EA License No.: R1114955

Agency License No.: 11C4388

The Dutch Chamber of Commerce in Singapore (DutchCham) is looking for a Marketing Manager for three days a week. In this role you will manage DutchCham’s online platforms and communication tools and will drive online marketing campaigns.

This role offers an exciting opportunity to manage and improve DutchCham’s online presence, strengthen engagement with our members and contribute to the growth of our community.

We’re looking for a Marketing Manager who has knowledge of online platforms (website, social media and newsletters) and who is tech savvy and has a feel for design. A strategic thinker but also has a knack for spotting opportunities and converting them into tangible results.

Key Responsibilities

• Manage Marketing, PR and Communications efforts.
• Safeguard our branding and visual identity.
• Manage content and design for website, social media, newsletter and events.
• Manage and optimize social media channels.
• Lead the customer journey and acquisition efforts of the team (online and offline).
• Track and monitor online performance of various platforms (Google Analytics, etc.).
• Provide insights/analytics with the goal of improving response/conversion rates.
• Manage the customer experience, digital and print materials and press for the DutchCham Winsemius Awards.

What we’re looking for

• Diploma/Bachelor degree in Communications / Marketing / Media or related field.
• Positive, energetic and a resourceful team player.
• Demonstrate a strong understanding of business dynamics and commercial focus.
• Strong relationship-building skills.
• Experience with social media and newsletter tools.
• Proficiency of Adobe.
• Knowledge of SEO and Google Analytics.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Excellent writing skills (English).
• Proficiency in video editing is a plus.
• Experience with content management systems (CMS) and/or customer relationship management (CRM) will be an advantage.
• Knowledge of Dutch language is an advantage.

Why join DutchCham?

• Be part of a thriving international business community with strong connections in Singapore.
• Take on a high-impact role with room for creativity and
• Collaborate with a passionate team dedicated to making a difference.

Additional Details

• Dutch nationality is not required.
• This is a part-time position (3 days per week).

Please send your CV & cover letter to [email protected]. If you have any questions about the job responsibilities, please contact Petra Hemmes (via email).

Job Responsibilities:

• Develop and implement performance improvement strategies for Account Managers.
• Act as the lead consultant to create customer-focused service offerings.
• Support the Director, Relationship Sales in crafting customer strategies to secure new and incremental business within SMEs and key account portfolios.
• Conduct regular joint visits/calls with sales team member to monitor skill development and identify further training needs.
• Adhere to regional profit margins and discount guidelines.
• Manage a rigorous follow-up process to build relationships with board level directors and senior decision-makers.
• Ensure the country sales strategy is integrated into all major targets set for the sales force.
• Oversee Account Managers use of the pipeline forecast to ensure timely negotiation of business from new and existing customers.
• Ensure comprehensive understanding and implementation of the Global Sales Policy across all sales territories, achieving regional objectives for sales force effectiveness and efficiency.
• Ensure effective servicing of all DHL customers by the sales force, identifying and initiating up-selling and cross-selling opportunities.
• Foster a high-performance culture within the department.
• Plan, organize and direct an efficient and effective department.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Conduct performance appraisals, define training & development plans for all sales team members and ensuring targets are achieved through regular skill assessment.
• Manage the allocation of resources and staff commitment to achieve Global, Regional and Country objectives and targets.

Job Requirements:

• Minimum 5 years experience in sales and marketing, preferably in the transportation or service industry.
• Experience of building a sales team.
• Experience of business consulting and project management techniques.
• Possess excellent communication skills.
• Preferably Degree in Business or equivalent.

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Location: Central
Working Hours: Mon- Fri 9am- 6pm
Basic UP $5000 + $60 mobile allowance + 2 times Bonuses

Job Responsibilities

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company's range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 2 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Join our dynamic team!

Are you passionate about marketing and looking to make a difference? We are seeking talented and motivated individuals to join our team. In this role, you will have the opportunity to work on exciting marketing campaigns and contribute to the growth of our company.

Responsibilities:

1. Face to face interactions with our target audience
2. Take charge of events
3. Train and lead a team

Benefits:

• 1-1 mentorship
• Travelling opportunities
• Career progression

Requirements:

• Self-motivated
• Willing to learn attitude
• Team Player

Click “Apply” now! Do note that only shortlisted candidates will be notified.

My client is a leading airline committed to providing exceptional service and innovative solutions in the aviation industry. We are seeking a dynamic and results-driven Trade Sales Professional to join our team and drive our trade sales efforts

• Create and implement innovative sales strategies to increase airline passenger sales and achieve revenue targets.
• Market Analysis: Conduct in-depth market research to identify trends, opportunities, and competitive insights, using this information to inform sales strategies.
• Identify and establish partnerships with various organizations, including TMCs, corporations, wholesalers, distributors, retailers, and other businesses involved in the distribution and resale of airline tickets, to boost passenger sales.
• Build and maintain strong relationships with trade partners
• Negotiate and manage sales contracts, ensuring favorable terms and compliance with company policies and regulations.
• Monitor and analyze sales performance, using data-driven insights to make informed decisions and adjust strategies as needed.

Requirement

• Minimum of 5-7 years of experience in sales management, with a proven track record of meeting or exceeding sales targets.
• Excellent negotiation and communication skills.
• Highly motivated, results-oriented, and capable of working under pressure.
• Understanding of the airline industry, including regulations, market dynamics, and customer needs.

Interested applicants please send your CV to [email protected] OR you can contact Marco Chong @ +65 91130054

EA License Number: 16S8131

Recruiter License Number: R1215814