YOUR ROLE

• Responsible for achieving targets of Ground & Rail Product in line with the Ground, country, regional & global strategy.
• Support country Business Development (BD) organization to provide Ground expertise on opportunities to ensure that customer requirements are fully understood and integrated within solutions.
• Support network sales to launch or extend Ground & Rail business in the country.

WHAT ARE YOU GOING TO DO?

• Identify MNC with local decision/local business opportunities and generate profitable sales in both new and existing accounts that meet and exceed new business revenue goals relating to the portfolio of customers assigned.
• Collaborate with BD and GROUND product country leadership to deliver sales targets (GR growth, NBW) per sub product and geography and ensure communication.
• Support product strategy and growth targets to the BD organization.
• Collaborate with Country & Regional G&R BD Leader to ensure overall coverage in the country.
• Connect with all BD to ensure target accounts and opportunity qualification is aligned with product strategy and priorities and to ensure pipeline and sales activity is aligned with growth targets.
• Support specifically the business development of X-Border & Multimodal product in collaboration with product and aligned with trade-lane priorities.
• Be the Voice of Customer to the operations and escalate critical resolution items that represent a risk to the business within Ground product.
• Conduct regular presentations of GROUND business to customers for prospection and/or market and business update.
• Drive collaborative efforts between country and product leaders within CEVA to meet the needs of customers.
• Prospecting for all potential opportunities (Assign and New Accounts) and delivering compelling solutions, value and pricing
• Develop and expand new accounts that will encompass a strategic roadmap defining multi-year growth, targets by key supply chain
• Ability to work in a matrix organization along with virtual teams & build strong internal relationships with Sponsor/Global/Regional/Sector team leaders as required for the account.
• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.
• Conduct regular business review meetings for all customers and drive meeting content to ensure operations, support and execution teams are present to support these reviews.
• Conduct quarterly business review (QBR) meetings including executive sessions for strategic alignment between CEVA and the customer.
• Responsible to communicate all expectations on these review meetings to the operations and support teams for implementation or improvements.
• Develop deep understanding of business streams of each customer and a detailed Relationship Map for each Account designated using CEVA’s CRM system.
• Leverage on Sectors Focused Solutions to penetrate account growth and development (example: Use of case studies and key SMART solutions within CEVA)
• Work with implementation teams on new projects to ensure customer expectations are communicated.
• Work to define all customer reporting requirements with customer (Country/Regional/Global Levels and all KPI (Service Metrics) with customers to be reviewed in business meetings conducted.
• Lead and work with customer to resolve all contractual and commercial decisions in compliance with CEVA policies and terms.
• Accurate and timely update of all customer engagement activities and business development opportunities within C-View.
• Perform other duties as assigned by the line manager.

WHAT ARE WE LOOKING FOR?

• Degree majoring in supply chain / logistics / transportation management / sales and marketing / international business.
• Minimum 3 to 5 years industry experience and business development or managerial and/or customer relationship management experience.
• In-depth knowledge of all air, sea, ground and contract logistics products and services.
• Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
• Ability to understand unique customer supply chain requirements and drive a particular sector focus.
• Strong background in sales and marketing and a proven track record in business development and growth.
• Demonstrated success in managing (KPI’s) Key Performance Indicators.
• Demonstrated success in problem solving through use of data and information metrics and improvement to performance process.
• Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
• Experienced in financial management (P&L's, Balance Sheets, forecasting and budgets) to effectuate return on investment.
• Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
• Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitates the completion of team goals.
• Good presentation skills.

RESPONSIBILITIES:-

- Attend to inquiries and review tender documents

- Source from various suppliers/ manufacturers to fulfil customer’s project requirement

- Support Outdoor Sales on preparation of quotations

- Follow up on quotation status and closing of orders

- Liaise with manufacturers on documentation submission such as drawings & certificates

- Work closely with manufacturers to meet customer’s delivery deadline

REQUIREMENTS:-

- Formal Electrical Engineering qualification (Diploma/ Certification)

- Minimum 1 to 2 years of working experience

- Preferably with experience on Material Take Off in an M&E environment

- Electrical product knowledge

- Resourceful and results oriented

- Team player

- Good command of spoken/written English