Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Using advanced financial analyses and modelling to simulate economic scenarios and determine the present and future financial condition of the company.

Researching and reporting on factors that influence the company’s performance and analysing and predicting market trends.

Developing financial management strategies to reduce financial risk, providing relevant recommendations to maximise profits and assisting executives in decision making.

Monitoring reporting systems, preparing accurate financial reports and statements, interpreting data, preparing and publishing all financial documents and ensuring adherence to industry regulations.

Managing accounting, budget, cash flow and reviewing cost-reduction strategies

Developing long-term and strategic business plans and organising new funding strategies.

Developing external relationships with auditors, solicitors, bankers and other statutory organisations.

Requirement

• A Diploma in finance/accounting or related field
• 2-3 years experience in account job

Job Description

• Work with enterprise sales teams to ensure Telstra Security services and solutions are positioned and architected for our strategic and emerging clients across Asia
• Provide technical consultation on Cyber Security opportunities and client initiatives.
• Prepare technical documents in response to requests for information (RFI), requests for proposals (RFP) and solution proposals.
• Act as a Cyber Security SME both within the Telstra Security team as well as the international organisation across Asia.
• Provide technical designs, implementation documents and coordinate key security vendors / partners and client technical stakeholders.

Pre-Sales

• Sales and target driven, help with technical proposals, work closely with Advisory consultants and Sales leads to define and develop compelling security value.
• Help bring together proposals and SOW owning the technical solution components
• Great communication skills with technical and business stakeholders to quickly understand the problems from customer and able to drive solutions for customers
• Solution design skills across a range of security products, solutions and services and the ability to clearly present complex technical concepts to non-technical stakeholders
• Efficiently scope and outline the solution proposals based on key requirements, and articulate the design rationale

Role Overview:

As a Sales and Marketing Executive, reporting to and supporting the Senior Account Manager (Sales), you will play a pivotal role in expanding and maintaining a portfolio of clients by delivering top-tier security assurance services. Your responsibilities will include generating and following up on leads, supporting tender responses, client servicing, and contributing to marketing strategies to boost the company’s visibility and growth in cybersecurity solutions.

Key Responsibilities:

Lead Generation and Follow-up

• Actively generate new leads through networking, research, and industry events to expand the client portfolio.
• Follow up on inbound leads, schedule initial consultations, and provide potential clients with information about security assurance services.
• Track all leads in the CRM (Dynamics 365) and manage the lead nurturing process to ensure timely follow-ups and efficient progression through the sales cycle.

Sales Support and Deal Closing

• Participate in client meetings, presentations, and negotiations to clearly articulate the value of security assurance services, focusing on risk reduction, compliance, and enhanced security.
• Collaborate with the Senior Account Manager to drive deals to closure by handling objections, addressing client concerns, and aligning pricing strategies for mutual benefit.
• Work closely with technical presales and project management teams to ensure service deliverables meet client needs and expectations.
• Contribute to achieving sales targets by maintaining a full pipeline, supporting client relationship-building activities, and closing deals effectively.

Tender Follow-up and Coordination

• Assist in responding to tenders by collaborating with the technical team to gather necessary documentation, address technical questions, and ensure timely submission of proposals.
• Monitor tender progress, provide updates to the Senior Account Manager, and coordinate with internal teams to address follow-up questions or clarifications.

Client Servicing

• Provide proactive client servicing by addressing questions, maintaining ongoing communication, and coordinating regular check-ins to ensure satisfaction and identify new opportunities for growth.
• Support the Senior Account Manager in preparing for account reviews and ensure that client needs are consistently met.
• Respond to client inquiries and requests promptly and ensure timely resolution of any service-related issues in coordination with the relevant teams.

Marketing Collaboration and Support

• Work closely with the marketing team to develop and support campaigns that promote security assurance services, including digital marketing initiatives, email campaigns, and social media outreach.
• Analyse industry trends and competitive data to help refine marketing strategies and better align with client needs.

CRM and Data Management

• Update and maintain CRM records for all leads, interactions, and client data to ensure accurate sales tracking and reporting.
• Generate CRM reports to assist in forecasting, tracking pipeline health, and identifying opportunities for resource allocation.

Reporting and Forecasting

• Assist in the preparation of sales forecasts, providing data-driven insights to the Senior Account Manager for strategic planning.
• Contribute to pipeline and revenue projections by analysing CRM data and sales performance metrics.

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

• Collaborate with engineers, architects and other workers in the same project
• Choose subcontractors and delegate their responsibilities
• Responsible for any delays, emergencies and problems that can arise
• Comply with safety and building codes as well as legal requirements
• Report project progress and budget to client
• Explain contract and technical matter to others in a clear manner
• Prepare budget and cost estimates, along with work timetables
• Must be Architectural (facade) background and trained

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Primary Function

- To be sales driven and customer oriented and increase product sales

- To raise awareness of product and build customer’s interest.

Main Duties and Responsibilities

1. Daily Scope of job:

- Actively Promote item such as oven, vacuum cleaner and cooking appliances to customers.

- Present product features, benefits, and technical specifications to customers.

- Build strong relationships with customers to drive product awareness and sales.

- Work in dynamic environments such as departmental store and atriums.

- Achieve monthly sales target to earn attractive incentives and commissions

- Collaborate with sales team to achieve targets

2. Weekly/Monthly Scope of Job:

- Participate in new product training and development activities to update skills and knowledge.

- Monthly sales meeting in office

3. Others:

- Require wearing uniform in neat and pleasant appearance.

- Always perform a pleasant and patient attitude to customers.

4. Any other duties which may be assigned from time to time.

Job Requirement

- Able to commit weekdays and weekends. (6 days workweek)

- Enthusiastic and comfortable engaging with customers.

- Sales-driven, with a passion for promoting quality products.

- Willingness to work in different retail environments.

- A team player who is proactive and highly motivated.

Primary Function

- To be sales driven and customer oriented and increase product sales

- To raise awareness of product and build customer’s interest.

Main Duties and Responsibilities

1. Daily Scope of job:

- Actively Promote item such as oven, vacuum cleaner and cooking appliances to customers.

- Present product features, benefits, and technical specifications to customers.

- Build strong relationships with customers to drive product awareness and sales.

- Work in dynamic environments such as departmental store and atriums.

- Achieve monthly sales target to earn attractive incentives and commissions

- Collaborate with sales team to achieve targets

2. Weekly/Monthly Scope of Job:

- Participate in new product training and development activities to update skills and knowledge.

- Monthly sales meeting in office

3. Others:

- Require wearing uniform in neat and pleasant appearance.

- Always perform a pleasant and patient attitude to customers.

4. Any other duties which may be assigned from time to time.

Job Requirement

- Able to commit weekdays and weekends. (6 days workweek)

- Enthusiastic and comfortable engaging with customers.

- Sales-driven, with a passion for promoting quality products.

- Willingness to work in different retail environments.

- A team player who is proactive and highly motivated.

Primary Function

- To be sales driven and customer oriented and increase product sales

- To raise awareness of product and build customer’s interest.

Main Duties and Responsibilities

1. Daily Scope of job:

- Actively Promote item such as oven, vacuum cleaner and cooking appliances to customers.

- Present product features, benefits, and technical specifications to customers.

- Build strong relationships with customers to drive product awareness and sales.

- Work in dynamic environments such as departmental store and atriums.

- Achieve monthly sales target to earn attractive incentives and commissions

- Collaborate with sales team to achieve targets

2. Weekly/Monthly Scope of Job:

- Participate in new product training and development activities to update skills and knowledge.

- Monthly sales meeting in office

3. Others:

- Require wearing uniform in neat and pleasant appearance.

- Always perform a pleasant and patient attitude to customers.

4. Any other duties which may be assigned from time to time.

Job Requirement

- Able to commit weekdays and weekends. (6 days workweek)

- Enthusiastic and comfortable engaging with customers.

- Sales-driven, with a passion for promoting quality products.

- Willingness to work in different retail environments.

- A team player who is proactive and highly motivated.

Salary Scheme: Basic Salary + High Commission

Location: Islandwide

• To provide excellent customer and sale service in a retail environment
• Identify and attend to customers’ needs and enquiries on our products
• Demonstrate/promote, provide information and sell our products
• Create a positive image and lead consumers to use/purchase it
• Set up and arrange displays & demonstration areas to attract the attention of prospective customers
• Update and provide information and feedback to Sales & Marketing team on sales and status
• Any other duties as assigned

Requirements:

• 1 year similar work experience in Home Appliances
• Able to commit 6 days work week (off days on weekdays)
• Ability to understand customer needs and handle different types of personalities
• Well-groomed, pleasant and cheerful personality
• Good interpersonal and able to communicate well
• A team player who is proactive and highly motivated

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim