• Develop programme ideas that pushes new boundaries to address the future of learning.
• Develop and grow institutional knowledge and understanding in Education.
• Develop and advise on strategies, frameworks, initiatives, and road maps related to Education aligned with the company's charter and goals, while contribute to the continued development of the team’s strategic vision, in close partnership with the team leadership.
• Develop a pipeline of programmes that contribute to company's strategy for Education, aligned to the foundation’s charter and goals by:
• Identifying opportunities and gaps in the Education landscape.
• Co-creating solutions and co-designing programmes with partners such as Global organisations (e.g. UNESCO, UNICEF), Governments, Education Institutions and Civil Society Organisations to capture opportunities and meet said gaps, while complementing existing efforts.
• Managing the grants through close collaboration with partners to ensure funded programmes are on track, and achieve their intended impact through monitoring and evaluation.

Requirement

• Relevant experience working in education, education technology, artificial intelligence (AI) and data science is essential. Work in International or Philanthropic Organisations is useful, but not essential.
• Experience in the learning science of social-emotional functioning and learning is useful.
• Ability to use modern methods from neuroscience, artificial intelligence (AI) and data science to influence better learning outcomes.
• Ability to understand cognition for pedagogy and andragogy will be useful.
• Curate learning systems using artificial intelligence/ machine learning as a vehicle to address opportunities, identify gaps and seek solutions for learning across all ages.
• Extensive knowledge of education landscapes, policies, pedagogies, and practices, both regionally and globally. Preferably with direct experience in designing, implementing, and integrating education innovations (eg Web 3, GPT-4 etc) for scale.

Interested applicants please send your resume to [email protected]. Alternatively, you may drop me a whatsapp at wa.me/6598379297

Ariella Peh (02C3423 | R22107285)

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

MAIN TASK

As Store Manager the person will manage day by day operations in the Singapore Store.

According to the Marketing and Sales Strategy the daily tasks will include sales responsibilities, showroom management as well as events management.

MAIN ACTIVITIES

Customer management

• Welcome and engage every guest providing the best customer experience.

• Manage or assist the showroom walk-ins, supporting the team with showroom visits previously booked.

• Work with Business developers to constantly increase the traffic within the Store.

• Report precisely daily activities, register visitors and leads through CRM system (Sales Force).

Showroom Management

• Maintain the showroom and the services offered with the high company standards and values.

• Ensure the Showroom is always in perfect condition (clean and tidy)

• Organize, manage, and supervise the showroom’s maintenance together with the local suppliers.

• Manage the Marketing tools and ensure their constant availability through a dedicated inventory to be kept always updated (catalogues, samples, folders, branded gadgets).

• keep he space always updated and upgraded with the last merchandising & marketing set-up.

• Assisting in the development of the presentation for the renovation, based on the Company indication.

• Support the management of the main social media channels and local adv campaigns.

• Report daily activities through the CRM system (Sales Force).

Event Management

• Plan and organize event in advance respecting theme and budget assigned.

• Be responsible for the execution of the event according to company standards and Values (invitations, catering, logistics, adv, mailing.)

Admin/Desk Office activities

• Manage the general email account and phone and Whatsapp contact.

• Support the sales team by preparing samples and the relative shipments (either locally or oversea) for Customer , Architect Studios, Design Studios, Contractors, Developers.

MUST HAVE

• Degree in Architecture/Interior Design/Economics

• Experience in retail/product promotion and showroom management

• Fluent English for handling English speaking people ; other language will be at advantage as need to interact with counter part in Italy

• Passion for architecture and design

• Good communication skills

• Organization and problem solving skill

• Proficient in Microsoft office software (Word, Excel, Power Point

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Responsibilities

• Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.
• Conduct daily pick-up analysis, strategy adjustments and reporting.
• Perform competitive benchmark studies and follow market trends.
• Create and maintain a 13-month rolling demand calendar.
• Create and develop pricing strategies in conjunction with the individuality of each hotel.
• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.
• Manage and oversee strategy for all 3rd party distribution.
• Responsible for assessing, analysing and pricing group business strategies
• Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.
• Ensure all related systems are configured correctly, validated and working to full capacity.
• Work in liaison with hotel sales and reservations departments as a team.
• Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.
• Conduct quarterly property performance review and develop a strategic and tactical action plan.
• Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).
• Reduce the cost of distribution by finding new less expensive means of delivering business.
• Prepare an outline for and support the annual revenue budget process.
• Inspire Hotel’s HODs to further embed a revenue management culture.

Requirements

• Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.
• Strong communication and presentation skills required.
• Proficiency in MS Office applications and Hotel systems.
• Excellent Interpersonal skills.
• Highly analytical and commercial minded.
• 5 years of hands-on Hotel Revenue Management experience.

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of Cyber Security Operations for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 6-8 or more years of experience in running security operations including project management and implementation skill set.

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

JOB PURPOSE

Manage the Structured Products platform and own the P/L. Drive the product strategy by targeting both Wealth Management and Corporate customers and providing executable product ideas to Relationship Managers and Investment Advisors. For the product platform, the focus is on robustness, control and compliance.

PRINCIPAL RESPONSIBILITIES

Product Advisory

· Package executable market ideas with inputs from Bank’s research, industry intelligence and market trends;

· Drive investment themes and product focus, giving color and depth to the frontline RM and IC with actionable focus to maneuver the markets;

· Educate RM and IC on structured products;

· Be a recognized authority within the Bank in structured products.

Sales

· Drive the structured products business and be responsible for the structured products revenue to contribute towards overall investment products revenue.

· Provide RM and IC with trading ideas, market information and sales tools in both English and Traditional Chinese;

· Develop marketing materials on structured products;

· Make timely actionable calls in relation to market development and books, to help frontline manage clients’ portfolios;

· Meet clients, together with RM and IC, in the role of structured products specialist.

Product Management

· Oversee all aspects of product life cycle management including market demands, technology trends, product development, launches, and marketing of structured products;

· Survey and analyze competitive industry landscapes to identify relative trends, threats, and opportunities to apply strategy roadmap and development to execution;

· Manage day-to-day product marketing for structured products such as product delivery, client experience, and client communication strategies;

· Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy through both RM and digital channels

· Ensure end to end product readiness and robustness for product sales, and full compliance with regulatory requirements and the Bank’s internal policies;

· Manage internal and external investment partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements;

· Work with team members to ensure adequate dealing coverage at all times;

· Work together with sales team in meeting annual sales and financial targets.

REQUIREMENTS

· 5-8 years related experience in advisory sales and dealing of structured products, especially ELN and FCN, with solid understanding of end-to-end process;

· Degree in economics, investments or finance will be an added advantage.

· Detailed knowledge of markets analysis, with strong technical capabilities in analyzing structured products;

· Ability to pitch and convince Wealth Managementcustomers, with a good understanding of their needs, strategies in terms of asset allocation, portfolio construction and liability management;

· Strong presentational and communication skills, with relevant experience in conducting product training to RM and IC and marketing seminar to Wealth Management customers;

· Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

· Pro-active, self-starter and goal orientated. Possess teamwork skills such as listening, communication and conflict management;

· Effectively bilingual in English and Mandarin as the role requires written communication in Traditional Chinese with Mandarin-speaking colleagues in Taiwan and Wealth Management customers in Greater China..

Our client who is a global Chemical Manufacturer is seeking a Sales System and Operation Manager for the ASEAN market. The incumbent will be responsible for the sales system, including owning CRM (project, case management and retail) and managing commercial operations, implementing sales and process initiatives.

Key Responsibilities:

Sales Operations

• Drive operational excellence through process improvements
• Identify opportunities supporting the sales teams by effective use of systems and tools
• Assist teams to leverage new and existing technology solutions

Systems Management

• Integrate multiple sources of information – SAP, CRM, DERP for performance management
• Work on harmonization of data fields and structures
• Drive UAT and signoffs
• Evaluate and facilitate development and execution of country systems

CRM Operations

• CRM governance for region and countries
• Troubleshooting and management of CRM users
• Work alongside CRM team in conducting UAT, management Go Live and ensuring 100% usage for CRM for projects and case management
• Monitor pipeline, prospects and key accounts

COE Alignment

• Parter with global process owners and information management teams for strategic alignment of BU objectives
• Drive collaboration and communication across the ASEAN region
• Assess business needs and align training activities

Requirements:

• 10-15 years of experience in managing sales & distribution, commercial / sales operations, process management and analytics, project management
• Bachelors / Masters degree
• Strong understanding in process management, project management and sales application change management
• Prior experience in a sales position
• Prior experience across regions / in regional roles is an advantage
• Extensive Microsoft Office skills (PowerPoint, Word and Excel)
• Strong understanding of ERP (SAP), CRM and agile web/cloud-based programs
• Excellent communication, presentation and stakeholder management skills (written and verbal)
• Self-motivated, proactive, and able to work independently with minimal supervision

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

• An opportunity to lead a team
• Financial Crime & Compliance space
• Attractive Remuneration Package

As a Technical Services Manager, you will lead a team of technical professionals, ensure the successful delivery of technical services, and actively participate in hands-on technical tasks. You will be key in managing projects, coordinating team activities, and providing technical expertise to solve complex challenges and form teams with other BU’s and peer groups.

Key Responsibilities:

• Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures.
• Responsible for application design and development from inception through the production of the portfolio of products, both hands-on and as an SME. Actively engage in hands-on technical tasks, leveraging your expertise to contribute to project success.
• Lead and manage geographically distributed teams of technical professionals, providing guidance, mentorship, and support. Constantly look for ways to improve technical skills within the team. Engage and facilitate periodic training for the technical team.
• Conduct code reviews to ensure code quality, maintainability, and security.
• Oversee the planning, execution, and delivery of projects within established timelines and budgets aligned with Actimize delivery methodology.
• Collaborate with cross-functional teams to ensure project goals align with overall business objectives.
• Stay current with industry trends and emerging technologies, applying relevant advancements to enhance technical solutions.
• Serve as a primary technical point of contact for clients, understanding their technical requirements and client concerns and proactively identifying opportunities for service improvement.
• Allocate resources effectively, balancing workloads and skillsets within the team.
• Collaborate with HR to recruit, onboard, and train new team members.
• Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.
• Strive to build efficiencies, repeatable processes, and best practices on implementations.
• Collaborate with product management on defining new product features.
• Support sales and pre-sales on new opportunities and leads. Consult prospects and clients on best practices and the technologies to adopt.
• Work with presales teams to design and present possible solutions to potential new customers and help with RFI/RFP responses.

Candidate Requirements:

• Previous experience in leading a technical team. Demonstrated ability to inspire and motivate a team toward achieving common goals.
• Financial Services experience is a must, preferably in the Financial Crime and Compliance domain.
• Strong experience designing and delivering Enterprise solutions to Tier 1 organizations with end-to-end experience and expertise.
• Experience in client-facing roles, with the ability to understand client needs, build strong relationships, and address concerns effectively in a Consulting or Professional Services capacity.
• Demonstrated ability to adapt to evolving technologies and industry trends, ensuring that the team stays current and leverages the latest advancements.
• BA degree in Computer Science or related field or relevant experience

Reg No. R1109395
BeathChapman Pte Ltd
Licence no. 16S8112

The opportunity:

Our client is seeking an experienced Application Security Specialist to lead and manage their organization's application security efforts. The ideal candidate will have a strong background in applications security, software development and security, as well as conducting information risk assessments and security consultations.

Responsibilities:

• Be the subject matter expert in application security domain, IT security technologies and solutions.
• Implement security best practices within software development lifecycle and collaborate with development teams to ensure secure coding practices and threat modelling.
• Performing information risk assessments for new/existing projects, IT outsourcing security reviews, and 3rd party risk assessments as identified across all aspects of the information technology structure.
• Provide security consultations to internal customers by identifying possible security threats and determining the best security measures.
• Respond to security incidents and provide technical guidance on remediation.
• Stay up-to-date with the latest security trends and technologies.
• Communicate security risks and recommendations to technical and non-technical stakeholders.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor's degree in Computer Science, Information Security, or a related field.
• 4+ years of experience in Application Security (Must)
• At least proficient in 1 Object-oriented programming
• Strong knowledge of software development and security practices.
• Familiarity with security standards such as OWASP, PCI DSS, and ISO 27001.
• Familiarity with MAS TRM.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Certifications in CISSP, CSSLP, OSCP, CISA or CEH.

Reg No: R1877534
BeathChapman Pte Ltd
Licence No 16S8112

Responsibilities:

• Provide sales and customer-service support

• Proactively sourcing for new sales opportunities through inbound/outbound lead (cold call,warm call, roadshow, networking events etc)

• Professionally handle high volume of inquiries and assist to provide effective solution for customers’ issues

• Proactively sourcing for new sales opportunities thru inbound lead generation and lead follow up.

• Proactively sourcing for new sales opportunities through inbound lead follow-up

• Connect with key customer contacts (external) as needed

• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

• Liaise with internal teams such as Finance, Logistics and Marketing

• Assist in preparation & submission of relevant reports and documents to PSG Grant application

• Tracking and reporting of sales and marketing forecast

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel and Access

• Able work independently and also with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can also apply as on the job training will be provided

• Good working attitude and self-motivated

JOB SUMMARY

We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.

As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.

We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.

RESPONSIBILITIES:

1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.

2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.

3. Review purchase orders from customers to get renewal processed.

4. Prepare contract entry/update and invoice renewals in the system.

5. Prepare renewal summary report to Sales Manager.

6. Prepare quarterly revenue forecast report to Sales Manager.

7. Keep accurate records of all renewals in the system.

8. Must meet sales objectives such as quota and productivity requirements.

9. Maintain account team relationships and transfers leads as appropriate.

Requirements:

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.

• Experience in Sales administration or a similar role preferred.

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.

• A team player with determination to drive to excel.

• Excellent customer service skills

• Self-motivated with a strong drive to succeed.

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.
• Perform check-in and check-out duties. Assign room and prepare keys for check-in.
• Resolve guests complaints to their satisfaction.
• Patrol with Security the hotel premises to ensure orderliness.
• Responsible for the Guest Service Manager float and currency exchange.
• Process 3rd party charges such as credit card charges.
• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.
• Walk VIP guests and bridal couple to the guestroom.
• Complete Daily Duty Manager log after each shift.
• Prepare Guest incident report
• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.
• Maintain close liaison with all other departments to ensure 100% guests satisfaction.
• Attend Department meetings and other meetings as required.
• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.
• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
• Conduct performance appraisals for Associates and manage their performance by coaching and training them in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

Job description

• Facilitate projects and initiatives with multiple stakeholders including senior executives, peers, across multiple functions.
• Monitor progress and ensure consistent and clear communication in ensuring that project(s) are progressing in a timely manner with any necessary support required for action items from origination to execution.
• Exposure to workforce planning (pyramids, utilisation improvement, improving SCR, operating rhythm for a cluster e.g., COE build to optimise cost & service delivery)
• Ability to identify and drive improvements to service delivery through enhancing process and data across the Lead to Cash lifecycle, monitor report and action planning towards improvement,
• Ability to build relationships and communicate effectively while maintaining accountability with key stakeholders.
• Ability to analyse business requirements provided by regional and local teams and bringing together cross-functional needs into the overall design and implementation.
• Ensure that proper business requirements are given during project cycles and act as a business partner for the IT development teams ensuring that specifications, development, testing phase and final validation by business units are complete before project go live.

Requirements

• Bachelors / master’s degree, preferably in Business, Operations, Finance related
• Preferably with 5-9 years' experience or exposure to:
• Industry: Project Management , Digital – platforms, Media – Planning and Buying Functions. e-commerce, technology, finance operations,
• Ability to work independently and be adaptable in a dynamic fast-paced environment.
• Strong presentation, communication and interpersonal skills
• Results and detail oriented to generate insights with a strong emphasis on problem solving.

Essential qualities

• Stakeholder management and communication to engage with cross-functional teams.
• Proven experience working in complex business change. Understanding business profitability drivers, defining statements of work, drawing and refining process maps.
• An aptitude for working with technical experts. You should be comfortable dealing in both business and technology requirements.
• A strong understanding of operational process. Strategy is important, but a focus on execution is what will set you apart from other candidates.
• Strong communication skills: an intuition, as well as methodology, for helping a diverse group understand what needs to be done and when.
• Strong attention to detail and the curiosity to ask why a number is right or wrong.
• Articulate in explaining technical concepts in simple terms.
• Calm when faced with multiple tasks; able to prioritise and deliver on time.
• Willingness to ‘pick up and run’ with projects across a broad range of business challenges.
• An ambition for personal development; the appetite to define your own career path.
• A disposition towards solutions, not problems
• Understand how we add value to our clients’ business.

Additional skills

• High Proficiency in MS Office (excel, Project, Planner, Visio)
• Knowledge of low-code, drag-and-drop tools like Power Automate, VBA to build automated processes is a plus.
• Exposure and working knowledge of AI Tools a plus.
• Exposure and working knowledge of RPA Tools is a plus.

This is an exciting time to join dentsu. In good times and bad we partner with brands to achieve meaningful progress as a force for growth and good. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Job Description

This role is mainly client facing and the individual is responsible for ensuring the media planners and buyers are operating the campaign smoothly whilst supporting the Media Director in managing the clients on day-to-day operations.

Role Purpose

This role is mainly client facing and the individual is responsible for ensuring the media planners and buyers are operating the campaign smoothly whilst supporting the Media Director in managing the clients on day-to-day operations.

Person Specification

Individuals with at least 3-5 years working experience in a media agency with both offline and online experience is strongly preferred. However individuals with strong digital background (search, social and display implementation) will be considered for this role so long he/she are open to learn offline media to grow into an integrated media specialist.

Key Accountabilities

• Manage and coordinate day-to-day operations of the Paid Search, Display and Paid Social programs, offline media whilst maintaining a high standard of operational excellence.
• Help to create a roadmap of initiatives to enable defined objectives.
• Work closely with internal department and external partners / vendors to understand their roadmaps and asset opportunities in relation to our clients.
• Measure and analyze results. Regular reports on what is working, what is not and propose adjustments to strategies and tactics.
• Understand organizational and product goals and map them to specific project deliverables.
• Support the Media Director and other teams during new business initiatives.
• Co-manage the team cash flow and profitability of media campaigns using monthly tracking reports and invoice reconciliation.
• Manages junior team members in order to deliver their individual personal growth targets.
• Oversee output from the team, providing quality control on any documents produced by the team.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Keeping connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com

*Please provide your CV for our review.

**We regret that only shortlisted candidates will be notified

Key Responsibilities

Business Partnering

• Deliver best in class financial information and analysis to Functional Leaders, providing timely, sound, and clear financial analysis of current results that enables strategic decision making for their function.
• Own and drive accurate financial budget, re-forecasts, monthly close for each of the Business Function.
• Identify areas of cost improvements to help Functional leaders to stay efficient on resource allocation and meet their absolute cost metrics.

Regional Cost Center (RCC)

• Support APAC Commercial Finance CFO to track RCC expenditure against budgets and forecasts.
• Support FP&A work on budget, re-forecast, monthly actual reporting for RCC.

Other Responsibilities:

• Support Regional Finance team during the forecast and budget process by providing ad-hoc analysis, creation of presentation slides, etc
• From time to time, support other work streams, including but not limited toReview business cases (Internal Limit request, Property deals, etc.)
  Support the business partnering with Practice Leaders in tracking performance across APAC markets and managing of central budgets.
  

Key Requirements for the role

• Degree in Accountancy, or equivalent professional qualifications
• A minimum of 5 years of experience in corporate and commercial finance
• Excellent analytical and presentational skills, with track record communicating and engaging with senior stakeholders.
• Familiarity in SAP Analytics Cloud (SAC) Platform and BPC would be good to have
• Track record in business partnering and cross-functional collaboration.

About the job

Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and their own websites in order to help them generate insights for marketing and product. Our clients include Twitter/X, Reddit, Twitch, The Guardian, CNN and NBC.

It’s part of the evolving Access Intelligence portfolio that includes Isentia, the market-leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry.

Role Overview

We are looking for a creative marketer who is both verbally and visually oriented, to help us tell stories about data-driven insights and our platform’s capabilities across marketing channels, through clever writing and eye-catching graphical assets, while also lending a hand analyzing the data. This is the opportunity to take the power of content creation to a new level and explore outside the current boundaries of storytelling.

Key Responsibilities

• Develop insight-led content using Pulsar, and other Access Intelligence platforms like Isentia, Vuelio and Response Source for social media, content marketing campaigns, emails, blogs, webinars and events.
• Create high-quality content for both PR & Comms and Marketing buyers that builds reputation and communicates the value of Pulsar and Isentia.
• Help maintain and deliver against a busy content calendar including blogs, reports, events & partnerships, use cases and testimonials, webinars, product releases, company announcements, and more.
• Lead on delivering accurate, methodologically sound research work.
• Deliver content as part of a global content strategy, liaising with international teams and repurposing global content to meet local needs. Support the development and delivery of a long term content creation strategy and tone of voice.

Profile

• Bachelor's Degree in Marketing, Mass Communication, Media, Communication or Journalism.
• 2-3 years experience or more in content, media agency, content marketing, and writing. Has a deep curiosity for media, Internet culture, marketing and consumer culture. An interest in how social media shapes the broader culture and economy.
• Exceptional writing skills and the ability to modulate writing and tone of voice based on brand, campaign, channel and context. You know how to play with words and land on exceptional copy to engage with different topics across different platforms and marketing channels.
• An ability to think and execute visually, you know how to articulate these concepts visually and create the graphical assets to convey them with an eagerness to work with design tools like InDesign, Illustrator, Canva and data visualization tools like Flourish.
• You have a knack for research and in analysing and wrangling data – from Pulsar all the way to Excel.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

Responsibilities

• Build effective client relationships and acts as day-to-day client partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from initial scoping and brief through to execution with support from the senior account team
• Is a committed, responsible and confident leader of projects, who can work both independently and as part of the wider team
• Has experience in delivering 360 campaigns; with knowledge of digital and creative production
• Brief media, creative, planning staff and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process (PO filing, invoicing, remittances) and supplier finance tasks
• Manages resource usage and suggests opportunities to improve margin, resulting in accurate and timely billings
• Attends weekly client meetings and actions client requests and briefs in a timely manner
• Owns day-to-day client communication, including contact reports.
• Always provides the standard of service to the client that meets and exceeds client expectations

Experience / knowledge required

• Excellent interpersonal and presentation skills and the ability to confidently communicate with clients
• Highly enthusiastic, self-motivated, meticulous and detail orientated
• A confident and safe-pair of hands for both the agency and clients
• Strong time management skills with an ability to prioritise
• Up-to-date on relevant marketing trends and innovations
• Works well individually and as a team player
• Experience of working on a fast-paced account across multiple projects and managing multiple stakeholders
• Detail-oriented individual
• Strong oral/written communication and negotiating skills
• 3-5 years of working experience preferably within a B2B agency and/or technology company