A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Description

* Have Class 4 license

* Familiar with Singapore roads and traffic rules

* Transport workers between locations around Singapore

* Plan and manage the logistics, transportation and worker related issues

* Direct, optimise and coordinate the full cycle

* Research on new markets

* Handle government related matters

* Other ad-hoc activities

Requirements

* Have 5 years and above driving experience in Singapore

* At least 3 years in supervisory roles

* Able to work with computers (ie Excel, Word)

* Able to communicate in english and with foreign workers

* Able to work independently or in a team and take initiative

* Meticulous and willing to work in fast paced environment

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

• 3+ years' experience of working on an Administration Manager position
• Good experience with office management procedures and departmental and legal policies
• Excellent knowledge of financial and facilities management principles
• Good practical experience with MS Office
• Excellent organizational and multitasking abilities with strong analytical mindset
• Good team player abilities with problem-solving and leadership skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/Tourism Services or equivalent

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Perform planning and coordination of administrative procedures and systems
• Organize smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines٫ developing measures to optimize the processes
• Recruit and train personnel and allocate responsibilities and office space
• Supervise staff performance٫ helping subordinates with coaching and guidance to ensure their maximum efficiency
• Manage inventory of office supplies and organize purchasing of new material
• Monitor costs and expenses to assist in budget preparation
• Organize facilities services٫ maintenance activities and tradespersons (e.g electricians)
• Manage other office activities such as event planning٫ recycling٫ renovations and so on
• Review operations ensuring their compliance with policies and regulations
• Stay informed about all organizational changes and business developments

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• Develop an overall brand building and lead generation strategy for each brand/centre, to drive awareness and obtain qualified sales leads for conversion thereafter.
• Utilize an integrated mix of online and offline channels that include digital, email, social media, events, content marketing, affiliate/referral and localized outreach campaigns to drive outcomes in a cost effective manner.
• Develop effective communication strategies to build brand awareness and engagement for the brands under the Company.
• Create content on Facebook, Instagram, YouTube and other channels to drive brand recall, awareness, loyalty and engagement outcomes.
• Develop content in written formats as well as other formats such as videos, targeted at the desired audience segment to improve SEO and improve brand-related metrics and overall engagement.
• Plan, implement and manage brand engagement initiatives and events (including but not limited to CSR) in partnership with Operations and HR teams to promote increased customer and staff engagement, loyalty and retention.
• Support other branding, lead generation campaigns and engagement events by the Company.
• Work closely with external agencies, partners, & vendors in support for above.
• Perform any other ad-hoc duties as assigned by Management.

Experience & Skills Requirements

• Degree holder or higher qualification preferred.
• Experience in events planning and implementation and related public communications
• Knowledge of video storyboarding, pre-production, production and post-production workflows.
• Able to use DSLR/mirrorless cameras for photography, able to use gimbal and basic videography equipment for video production.
• Experience creating engaging content across social media channels, including but not limited to videos, articles, content posts, etc.
• Knowledge of digital performance marketing, with ability to drive awareness and engagement outcomes.
• Excellent command of English, prior editing / copywriting.
• Competency in IT systems, basic knowledge of design software, e.g Adobe Illustrator, Photoshop, Premiere Pro or After Effects would be an advantage.
• Prior work experience in a marketing agency or consumer marketing role will be advantageous.
• Team-oriented player with ability to get things done quickly.
• Good project management and time management skills.
• Adaptable and able to work in a fast-paced, dynamic environment.

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a proactive and determined Project Manager to lead application software project teams to design, develop and deliver high-impact solutions for the public sector.

• Engage with clients to understand business requirements and constraints;
• Plan projects according to resources and expectations;
• Lead and manage project team from design to delivery;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree in Computer Science, Information Technology, Geography, or Geographical Information Systems;
• At least 5 to 8 years of experience in a similar capacity, managing the development and delivery of software projects, preferably for clients in a similar industry;
• Project management certification would be an advantage;
• Track record in leading, managing and delivering technology projects;
• Technical proficiency in full-stack technologies including JavaScript, .NET, SQL;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Strong leadership and mentorship skills.

Employment Details

• Permanent role;
• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Program Manager(information & communication Technology)

• Work Life Balance
• Bonuses
• Career advancement / Increment
• Medical Benefits
• Other Benfits
• Good career growth development
• Company Transport Direct from MRT Stations 2 ways
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Program Manager(information & communication Technology). This is a great opportunity for you to enhance and improve your ability so are career advancemnet within company. so as to enjoy a team work in a positive friendly environment with offering attractive salary commensurates with work experience.

Requirement

• Bachelor's Degree, Post Graduate Diploma or Professional Degree in Mechanical/Electronics/Manufacturing Engineering
• Good business acumen and strong track record in sales, marketing and business development
• Bilingual with good communication skills and the ability to work with people from diverse background
• Good team player with strong leadership quality and able to manage cross-functional teams
• 3-5 years relevant working experience in sales/marketing/business development/engineering/project management, preferably in the contract manufacturing industry.
• Preferably with experience in the manufacturing sector of Semiconductor Process Equipment.
• Strong in customer account management

Duties

• Serving, sustaining and growing business from new/existing customers
• Ensuring the yearly sales target/revenue set for Strategic Business Units are met
• Reviewing projects and assessing if the projects are to the company’s competency and business objective
• Providing leadership, direction and motivation towards the development of team members, through clear strategies, policies and process implementation
• Monitoring Profit & Loss performance of each project
• Lead and collaborate RFQ process, sales order fulfilment, engineering change control management, cost reduction initiatives and on time deliveries performance.

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060

Manage all club activities and analyze all financial performance and organize work for all internal resources and recommend solution to increase productivity of club.

Design all financial plans and budgets and maintain inventory of all club equipments and supplies and implement all company programs according to club policy.

Develop all profit and loss statements for club and prepare required operating plan for same and implement all improvement strategies for club and supervise achievement of all club objectives.

Administer all profit and losses for club and prepare monthly reports for same and maintain good professional relationships with all members to recommend solutions to all issues and hire and evaluate staff performance.

Train all staff member, conduct various planning sessions and prepare reports for all staff performance in club and organize weekly meetings to design effective strategies to achieve all club objectives.

Provide development coaching to all members and prepare director reports for seniors and collaborate with human resource department to implement all training programs.

Oversee all training sessions of staff and ensure compliance to all loss prevention and human resources policies and assign all departmental head for various club duties and resolve all employee pay issues.

Develop and maintain an effective team culture at all times and prepare schedule for shift coverage and evaluate everyday activities of club and ensure cleanliness at all times.

Provide optimal level of customer services to all guests and administer all payrolls and ensure compliance to budget.

Prepare and approve all cash management reports according to required standards.

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

Job Description & Requirements

Responsibilities

• Responsible for working closely with staff in day-to-day outlet operation
• Maintain good rapport with staff to ensure sales target are achieve by individual and team performance
• Ability to drive sales and build a new customer base
• Promote brand awareness and the company’s service/ products to customers
• Handle customer’s feedback professionally
• Lead and motivate staff in providing excellent service

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Arrange and schedule in all assigned on-stage performances of the company · Attend and arrange for rehearsals and work with other performer · Work with performers to fine-tune performance · Keep and update weekly routine performances · Assist the performer in selection for optimal performance standards · In charge of the admin of the performer including reporting to the management · Need to manage the staff and assist the management in handling all the issues of the performers · Attend monthly meetings pertaining to stage performance matters

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Job Highlights

• Immediate Hiring available
• Gems & jewels industry - least impacted by recession
• Rare opportunity to joiun India's top Jewellery brand
• Excellent Salary & Incentives, Good career growth prospects
• Air conditioned ambience, seating provided
• Health insurance offered
• All races are welcome
• Superb peer group, training and support provided

Job Description

Come join our knowledgeable and enthusiastic sales team, in the flagship store of South East Asia at Singapore. Tanishq is the leading jeweller of India & the Indian Diaspora around the world, from the house of TATA - India's most valuable brand 2023.

To manage the daily operations of a store. Effectively manage the sales, operations, marketing administration of a store and to meet or exceed the business targets of sales, profitability, ROI.

Responsibilities:

• Monitor the financial performance of the store against targets daily, Weekly, Bi -Weekly & Monthly basis, report to snr. management on a daily basis
• Develop and implement staff reporting & review mechanisms to track operational performance
• Drive the Sales plans, monitor and analyze the sales data in coordination with the Floor manager / Sales Staff to ensure that the store targets are met
• Ensure adequate level of staffing in the store
• Ensure adherence of the staff to the Code of Conduct
• Ensure that all the commercial compliance is carried out as per the guidelines
• Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences on a daily basis
• Manage customer queries and complaints as per the guidelines, work towards customer delight
• Identify and engage with high profile and regular customers to extend better services, provide out of the box solutions to delight the customer
• Ideate/Implement store level marketing calendar and plan to ensure more walk-ins
• Nominate staff to undergo training on a regular basis
• Monitor the wellbeing and welfare of the staff
• Develop and maintain relationship and network with competitors to leverage leading practices learning to improve store level processes
• Be present during store opening and closing hours
• Step into ANY role in case of absences

Requirements :

• More than 10 yrs of working experience in related industry
• Multilingual - Tamil, Hindi, English required, knowledge of additional languages will be an added bonus
• Excellent people management skill required
• Ability to meet targets and provide a balanced work atmosphere to staff

Experience: 10+ yrs

Skills: AML, Project Management, Vendor Management, Technical Delivery

Bachelor’s Degree in appropriate field of study or equivalent work experience
• Proven working experience in IT project management in a banking environment and in treasury products related.
• Project Management Professional (PMP) / PRINCE II certification is a plus
Manage all aspects of project and change request engagement from planning, external vendor relationships,
communications, resources, budget, change, risks and issues
Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders
Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas
Manage a portfolio of complex initiatives that span one or multiple lines of business
Full project life cycle ownership to ensure successful project delivery
Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the
achievement of strategic objectives
Prepare detailed project plan for all phases of the project
Ensure assignment of adequate resources to achieve project objectives in planned timeframes
Manage the day-to-day project activities and resources and chairs the project management team meetings
Understand interdependencies between technology, operations and business needs
Manage project scope and change

Project Plan: Experience preparing Project Plan for different projects and ensuring all stakeholders are aligned.

Project Status meeting:Experience initiating, steering regular Project Progress Meetings.

Tracking of Releases: Experience tracking all Change Requests, Incidents and Problem Tickets on a Monthly and Quarterly basis.

Understand the technicalitiesUnderstand what is the architecture, how is the data going to flow to the downstream. These will be done by Lead BA and Developers. But this person needs to understand what is happening. Only with technical knowledge this person can study is required on changes and tickets that are being generated on a periodic basis by tracking it with BA, Architect.

Track Documentation:Artifacts to be submitted by the delivery team. eg., UAT Test Report, Traceability matrix, SIT Test report. The person shall have prior experience coordinating with different teams, respective PM’s and user stakeholders to ensure artifacts are in order, project timelines are met and reporting is done on project progress on a timely basis.

Vendor Management: Prior experience managing engagements of multiple vendors

RESPONSIBILITIES

• Develop and implement strategic sales plans to achieve the targets set for Thailand, Vietnam, Cambodia, Myanmar, UK & Europe markets.
• Develop and drive marketing activities that engage customer interests, increase brands and products awareness, and support the attainment of revenue targets.
• Monitor expenditure budget to meet with organizational expenditure requirements.
• Work closely with business partners on joint promotions and strategy planning.
• Constant updates on Resorts World Cruises deployment schedules, cruise prices, cruise information, promotional campaigns, and marketing related collaterals to assist business partners in their Sales & marketing campaigns.
• Work with Marketing team on marketing collaborations, road shows and consumer campaigns that generates massive awareness and sales leads.
• Manage operational issues including cruise bookings, cabin blockages, cabin inventory, group arrangements and special programs, etc.
• Conduct, ship inspections, training, familiarisation cruise etc. to potential business partners.
• Participate in trade events to find new partners and avenues to promote Resorts World Cruises.
• Any other duties assigned.

REQUIREMENT

• Minimum Polytechnic Diploma or A Levels with 8 years’ experience in sales with a proven track record of exceeding revenue targets and effective leadership.
• Strong business acumen and critical thinking skills.
• Self-motivated individual who can work with minimal supervision.
• Proactive, result oriented, with can-do attitude and capacity to think out of the box.
• Strong persuasive communications skills both written and verbal / presentation.
• Strong decision making and collaboration skills.
• Have good organization skill and be meticulous paying attention to details, and able to perform under pressure.
• Proficiency in MS Office, Excel, Words, PowerPoint

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

Nice to Meet You! We are Ascenda

Ascenda provides the rewards infrastructure for leading financial services brands across the world.

Our clients include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.

With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.

Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!

We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.

Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!

Join us as a Senior DevOps Manager

As a Senior DevOps Manager, you will lead a high performing team in architecting, implementing and managing highly resilient and reliable infrastructure that powers rewards solutions for our customers around the world. You will collaborate cross-functionally with teams across Engineering (e.g. Product teams, core platform teams, quality teams) to roll out DevOps initiatives and ensure that our infrastructure can support the needs of internal and external stakeholders. The ideal candidate would have strong fundamental systems and networking knowledge, extensive experience in operating on cloud environments and have previously scaled DevOps and infrastructure in a SaaS environment.

Key responsibilities:

• Lead, mentor and grow a team of DevOps engineers, providing guidance, coaching and support to ensure high performance and career growth
• Drive a culture of collaboration, transparency and shared responsibility across engineering and DevOps teams. Effective communication, cross-functional collaboration, and a focus on continuous learning and improvement are essential aspects of DevOps culture.
• Collaborate across the engineering organization to ensure alignment of DevOps/Infrastructure roadmaps with Product roadmaps and requirements, executing jointly on shared goals
• Provide technical leadership to the team to architect, design and implement scalable, reliable infrastructure on cloud environments, supporting the needs of our growing SaaS loyalty platform
• Drive our self-service DevOps initiatives forward, empowering engineering teams to autonomously manage their own infrastructure configuration, deployment pipelines and operational tasks on our platform that enforces and maintains baseline best practices and security requirements.
• Establish world-class standards for key DevOps areas such as monitoring/alerting, observability, continuous deployments, configuration management and security.
• Work closely with security and compliance stakeholders to ensure our infrastructure is secure and resilient to attacks, both internal and external.
• Continuously evaluate and improve our DevOps practices, tools, and processes to enhance efficiency, reliability, and security.
• Lead incident response and troubleshooting efforts to resolve production issues in a timely manner.

What you bring to the table

• Proven experience in leading high performing DevOps teams, with at least 3 years in a leadership or managerial capacity
• Strong expertise in configuration management tools such as Terraform and Ansible.
• In-depth knowledge of containerization technologies (Docker, Kubernetes) and microservices architecture.
• Expertise to design, analyze and troubleshoot large-scale distributed systems.
• Solid understanding of networking, security, and compliance principles in cloud environments.
• Strong analytical and problem-solving skills, with a proactive and results-driven approach to addressing technical challenges and driving process improvements.
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and articulate complex technical concepts to non-technical stakeholders.

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

● High growth environment & exponential career development

● Mobile & flexible work environment

● Competitive compensation

● Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.