Job Responsibilities

• To provide timely and accurate sales support to the Travel Agent Sales Team and the Travel agencies.
• To meet and exceed the sales target of the ship under the Resorts World Cruises.
• Provide sales support to the Travel Agent Sales Manager in the preparation of group quotation, Event order, and handling of operational requests from travel agents and other administrative duties assigned.
• Handle all calls and email enquiries from travel agents.
• Maintain excellent working relationship with the business partners.
• Handle any invoicing and billing for outstanding payments from travel agents
• Maintains quality service by establishing and enforcing organization standards
• Work closely with all relevant stakeholders to ensure business effectiveness.
• Conduct site inspection to promote event on-board and cruise with groups as business required.
• Representing RWC at relevant roadshows, NATAS Travel Fair and other sales events.
• Ensure work processes are in compliant to audit requirements
• Any other duties assigned.

Job Requirement

• Have past Travel Trade Experience.
• Proficient in MS Office (MS Word, Excel, PowerPoint)
• Meticulous and able to multi-task in a fast-paced environment.
• Positive team player with good communication skills

Job Description

• Develop and grow business relationships with new and existing clients

• Set target and grow local, regional sales

• Develop and target new projects

• High basic salary + High sales commission

• Excellent Career Advancement

• AWS, Bonus, Travel

Requirements

• 1-2 year working experience in any of the following high industry: Lighting, AV, CCTV, Building Automation

• Good rapport with Contractors, Distributors, Consultants

• Strong Customer service focused

• Self-motivated, goals driven and able to work independently

• Basic Electrical and Sensors knowledge

Job Description

The Project Manager will be supporting Director with work across the Asia Clean Energy Summit, Asia Carbon Summit, digital and regional events with responsibility to deliver all aspects of conference across the programme lifecycle.

• The manager will be responsible for achieving sales targets and creating and maintaining relationships within the industry.
• Ensuring in coordination of successful execution of projects assigned within time limits.
• Oversee project execution and monitoring of project budget along with other administration required.
• Liaise and coordinate with related parties on project progression.
• In-depth industry research and development to outline a commercially successful conference programme.
• Development and management of new and existing relationships with relevant market stakeholders
• Researching and providing strategic and market information to marketing and sales functions in terms of sector and geographic markets including value propositions, competitive events analysis and market mapping information
• Speaker identification and acquisition of both technical and strategic (including c-suite) industry influencers and business leaders.
• Conducting in-depth telephone, face to face and desktop research with potential attendees, speakers and sponsors in the target market to develop commercially viable agendas and relevant formats to drive participant ROI.
• Continued speaker engagement to ensure successful onsite delivery.
• Perform any other ad hoc duties as assigned.

Job specifications

• Strong command of spoken & written English required.
• Organised with effective time management skills.
• Ability to build productive business relationships.
• Able to multi-task and provide good standard of support in a fast-paced environment with minimal supervision.
• Basic understanding of sustainability sector will be an advantage.
• Conflict resolution skills
• MS Office proficiency
• Ability to write commercially attractive and industry accurate copy for conference agendas, newsletter articles, team briefings and marketing sales collaterals for our communities to promote sessions and attract an audience of paying delegates.
• Passionate, dedicated, and knowledgeable about developing smart, profitable, and industry-leading conferences.
• Resilient, with a strong desire to succeed.

1.Developing and implementing HR strategies and initiatives aligned with the overall business strategy.

2.Bridging management and employee relations by addressing demands, grievances or other issues

3.Managing the recruitment and selection process.

4.Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.

• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Communicating with candidates
• Overseeing the interview process
• Extending job offers and sending out rejection letters
• Onboarding new hires
• working time 8 to 7

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Highlights

• Basic + Commissions + Incentives up to $6K
• Career Progression Opportunities
• Attractive Staff Benefit & Work Life Balance

Workplace at Downtown Line:

Rochor MRT, Jalan Besar MRT, Chinatown MRT

Working Days & Hours (5.5 days work week)

• Monday to Friday 10:30am - 7:30pm
• Sat or Sun 10:30am - 4pm
• 1.5 rest day(s) per week will be based on schedule

Job Description

• Test-Qualified Manager shall be deemed managing an approved place of business.
• Conduct training such as ensuring the staff are given adequate training on laws relating to the moneylending industry.
• Managing Daily operations of the the outlet.
• Such duties include review of loan document and moneylending procedures to ensure all relevant moneylending laws are compiled with.
• To handle all the enquiries from the relevant authorities such as Minlaw
• To keep up to date all the internal procedures and policies.
• To oversee the sales and profitability and report to the higher management.
• To ensure the team hit the KPI set by the management.
• To ensure submission of quarterly submission, half yearly submission and submission of license renewal.
• Maintain and enhance the retail outlet.
• Conduct due-diligence and approval for customer loan.
• Strategic planning for marketing to increase the sales.

Employee Benefits:

• Medical Reimbursement
• Dental Care
• Vision Care
• Birthday Treat
• 16 days of Annual Leave

Interdepartmental Support

• Support the Accounts and Admin team with invoicing and report administration
• Assist the Sales team with marketing materials, correction of sales documents (such as quotations), and coordination with other departments.
• Provide the Quality team and customers with tracking data of established objectives.
• Any other inter-departmental support as reasonably required.

Requirements

• Minimum Diploma, or equivalent.
• 1-year experience in any operations roles. Fresh graduates may be considered with a lower starting pay.
• Good command in written and oral English is a must
• Flexible and agile mindset, self-motivated and display drive for seeking excellence and continuously improve.
• High level of integrity and able to work independently
• Team player with effective communication skills: able to work with people from different backgrounds/ nationalities
• Competent with general computer applications and comfortable with tackling new software.
• Good time-management skills: Demonstrates the understanding of deadlines and has a sense of urgency to complete according to schedule.

Job Responsibilities

• Oversee the day-to-day management of the company sales booking site, ensuring content accuracy, functionality, and optimal user experience.
• Collaborate with the marketing team to update website content, including product information and promotions.
• Manage the e-commerce platform, ensuring smooth transactions, order fulfilment, and customer satisfaction.
• Collaborate with sales team to implement online sales strategies and promotions.
• Provide administrative support, maintaining customer databases and generating reports.
• Utilize web analytics tools to track website traffic, user behaviour and conversation rates.
• Analyzing data to determine what content should be added to the website to increase traffic or improve conversion rates.
• Generate regular reports on web performance, e-commerce sales, and key performance indicators (KPI).
• Performs other related duties as assigned.

Job Requirement

• Diploma in Business Administration, Marketing or related field.
• At least three years of related experience highly preferred.
• Proven experience in web administration and e-commerce management.
• Strong understanding of online sales strategies and customer management.
• Proficient in web analytics tools (Google Analytics, etc) and content management system (CMS).
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Familiarity in SEO nest practices and digital marketing concepts.

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

We are Looking For highly motivated and experienced Beautician Cum consultant

Who is Passionate about prroviding facial and skin care product advice to our customer

Role and Resposibilities

Providing our clients with professional advice and skincare product and Treatments

Provide facial massage and treatments to clients

Perform treatments such as eye brow emproidery, eyelash extensions, eyeliner embroidery etc

Perform after sales service

Ensure the personal sales targets are met

Establish good relationships with clients to ensure customer retension

Maintain workplace cleanliness and personal Hygine

Able to speak Tamil & english

Requirments

Candidates must posses at least GCE O levels and above or professional certificates in the beauty fiels

Must have at least 4 years experience in the beauty industry

Should have good communication skills

Proven ability to build and managedbrelationships with clients

must be independent and have the ability to wokrk under pressure during busy period

Must be well-groomed

Require to work on weekends

Basic salary depending on Qualifications and cexperience

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

As an Business Development Manager, you will:

• Manage medium to high-value accounts
• Nurture strong relationships with key stakeholders
• Identify the market objectives, aims and ambitions of your client
• Identify new business opportunities
• Collaborate with various departments and cross-functional teams to achieve the overall goals
• Be on-site during events as a point of contact for exhibitors and sponsors
• Stay updated on industry trends of assigned portfolio

As an Business Development Manager, you will need:

• Hunter mindset
• Min. 2 years experience in exhibition and sponsorship sales experience within MICE industry
• Proven experience in consultative selling and objection handling
• Proven experience in negotiating and acquiring new business

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.
• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

-To ensure the toolbox meeting is conducted for his direct workers and subcontractors and attend all toolbox

meetings early morning and Liaise with the client.

-Manage and lead the operations team.

-To monitor and control the progress of work. Oversight of all operations in the company, reporting directly to the

management making critical decisions relating to the ground management of operational assignments and

manpower deployment matters.

-Ensure all authority-related requirements are followed during the execution of work and liaise with

authorities if required.

-Manage the project scope and changes and escalate the issues

where necessary.

-To provide quality assurance to ensure all the works under his responsibility are executed in accordance with proper & established work standard procedure.

-Conduct management and project-related training for the team members, whenever required.

Monitor sub-con works and attends meetings to ensure the execution of work is smooth.

-Render support to the project manager to liaise and coordinate with other Contractors to ensure the

smooth execution of works under his -responsibility.

Be able to go to the dormitory daily and liaise with the workers and solve issues where required.

Able to work odd hours as and when required.

Any other ad-hoc duties.

Requirements:

-Bachelor's Engineering Degree or Equivalent.

-Excellent communication, leadership,presentation, and negotiation skills.

-A strong work ethic, willingness to work with a close management team, and ability to multitask and problem

solve and master new concepts within a short period of time. Able to move around and work as a front liner

when necessary.

-Must be pro cient in Microsoft Office.

-Experience in Project Tendering

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Role Description

• Individual works as an outdoor ambassador and is responsible for establishing and maintaining good relationships with customers based on their assignments.
• He supports development of sales strategies and acquisition of sales through his generation and follow-up of leads. He must build trust and act as support for prospects, ensuring they lead to potential future sales. He commutes extensively to maintain rapport with potential and existing clients and to close sales leads.
• Through his engagement with customer enquiries and feedback, he analyses customer behaviour to support client acquisition and retention.
• Innovative and resourceful, he keeps informed of the organisation's products and services. He leverages such knowledge to tailor solutions which meet clients' requirements.

2. Specific Responsibilities

• Manage and develop existing customers
• Provide sales and products support to clients
• Achieve sales target and profit margin set by company
• Manage and maintain healthy relationships with clients
• Solicit new customers through work site visit and project information
• Monthly/weekly forecast preparation and submission.
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Ensure smooth coordination between other departments such as logistic, internal sales, marketing and etc

3. Competencies

• Diploma in any field
• Strong written and verbal communication skills
• Owns personal vehicle to commute to clients' places
• Possesses strong interpersonal, administrative and operational skills
• Good computer literacy
• High level of organization, attention to detail and time management skills
• Strong desire to learn along with professional drive
• Excellent knowledge of Microsoft Office
• Passion for the B2B hardware industry and its best practices
• Able to conduct sales pitches / warehouse tours / formal presentations / product trainings

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

• A Customer Service Manager, or Customer Support Manager, is responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees.
• Supervising the daily operations of the customer service department
• Creating a reliable customer loyalty program
• Setting customer service goals for team members and helping them reach those goals
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Making weekly and monthly reports and surveys
• Staying current on the latest industry trends and techniques

About Zenyum

Zenyum is one of Asia’s largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.

We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to create a place that you will want to show up for every single morning, and create products that make you smile more.

Join us in our mission to spread smiles across Asia!

In just 3 years, Zenyum has grown into a 200+ strong team, across 7 markets delivering better smiles and re-shaping an entire category: Smile Cosmetics. But this is just the beginning. We are looking for a Global CRM Manager to partner with the VP Growth to build one of Asia’s fastest-growing and most loved beauty brands.

Do you enjoy working within an entrepreneurial environment, having the personal freedom to act, and being part of an ambitious, fun, and energetic team, running at full speed to create Asia's most loved Smile Cosmetics brand?

If the answer is YES, let's chat about spreading smiles across Asia.

Fuelling growth through insights and analytics.

You use numbers to generate repeatable, scalable processes that are steered with ambitious perfection in a data-driven environment. While your background is analytical, you are curious about broadening your horizon and work together with our Creative and Brand leadership to build one of Asia's most powerful consumer brands. You will lead all the lifecycle marketing campaigns including email, App push, WhatsApp Business API, and LINE messaging API, and track all important campaign metrics (open rate, click-through rate, conversion rate, etc) to optimize marketing efficiency. You will gain numerous opportunities to conceptualize and spearhead new CRM initiatives and will serve as an internal consultant that ensures best practices across all markets

Championing growth initiatives across the organization.

Elevate the level of CRM ambition across all markets. Openly collaborate and push the science of CRM excellence to inform and improve our impact and efficiency across all markets. You listen to the different POVs in the room but there's a strong number-backed rationale behind every recommendation you make.

Don’t just talk, Do.

You have a full team you will collaborate within each market. However, in time of need, you have no issue with doing the work yourself. You are never too senior to not do the work or clean up after yourself.

Presenting and pitching persuasively.

You share your decisions and push for what you think is right for the business objectives, using logic and numbers (rather than opinion or emotion) to make your case. You’ve worked in large organizations before and can deftly manage stakeholders at all levels of an organization. You do this all with a collaborative spirit.

Would be great if you have:

• 4+ years of marketing experience
• 1 - 2 years of hands of CRM marketing experience (Experience with Braze and Segment is highly preferred)
• Cross-functional collaboration skills as you will need to work with multiple teams on different projects, e.g. product, sales, local marketing
• Strong analytical skills

You are a Rockstar if you have the following:

• Experience in the eCommerce industry
• Fluent in another Asian language, Mandarin, Thai, Vietnamese or Bahasa
• Proficient in Salesforce Sales Cloud, Einstein Prediction and Braze
• Experience in using WhatsApp Business API and LINE messaging API for lifecycle campaigns
• Startup experience

Your Benefits upon joining the Zenyum team

• Join the Team of one of the most ambitious and fastest-growing startups in Southeast Asia - funded by Sequoia and L Catterton
• Learn from an experienced team (Entrepreneurs, Google, BCG, McK, Lazada) on how to build a startup with rocket speed and directly work together with the management team
• Work with a diverse and talented team across 7 markets, ready to take on one of the fastest-growing and most innovative sectors in healthcare
• Fast growth and promotion prospects, with attractive employment packages (employee benefits and competitive salary)

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a proactive and determined Technical Project Manager to lead application software project teams to design, develop and deliver high-impact solutions for the public sector.

• Engage with clients to understand business requirements and constraints;
• Plan projects according to resources and expectations;
• Lead and manage project team from design to delivery;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree in Computer Science, Information Technology, Geography, or Geographical Information Systems;
• At least 5 to 8 years of experience in a similar capacity, managing the development and delivery of software projects, preferably for clients in a similar industry;
• Project management certification would be an advantage;
• Track record in leading, managing and delivering technology projects;
• Technical proficiency in full-stack technologies including JavaScript, .NET, SQL;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Strong leadership and mentorship skills.

Employment Details

• Permanent role;
• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends / intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience from healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result oriented with strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors event etc.