Roles and Responsibilities:-

· Handling admin duties, answering phone calls, filing and other office

duties assigned.

· Provide admin support for tender documents submission.

· Renew general insurance coverage for projects.

· Attend to MOM matters.

· Preparing of invoices, purchase orders, delivery orders and banking transactions.

· Liaising with Forwarders on in-coming shipments.

· Co-ordinate with Contractors at site of delivery and other related

documents and activities.

· Apply work sites Pass when needed.

· Any other duties as assigned by Managers.

Requirements :-

· Experience as an office administrator or relevant role.

· Fluent in Mandarin.

· Competent in MS office, Power Points and Excel.

· Competent in prioritizing and working with little supervision, self-motivated and trustworthy.

Please email your resume to : [email protected]

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Position Overview:Based in Singapore, our Marketing Management Trainee will be a vital part of our marketing initiatives across Southeast Asia. This role is designed for recent graduates looking to make an impact in KOL management, social media operations, consumer research, and the execution of new product launch events. The successful candidate will be eager to learn and contribute to our dynamic team. Regular travel within the region is required.

Key Responsibilities:
KOL Management:
Support in managing partnerships and coordinating KOL endorsements.
Assist in creating marketing campaigns featuring KOLs.
Social Media Operations:
Help drive social media strategies to increase brand engagement.
Support in producing content and tracking performance metrics.
Consumer Research:
Conduct market research to gather insights on consumer behavior and preferences.
Analyze data and provide reports to inform marketing strategies.
New Product Launch Events:
Assist in planning and executing events for new product launches.
Ensure events align with brand messaging and marketing goals.

Qualifications:
Bachelor's degree in Marketing, Communications, Business, or a related field, completed within the last year.
Basic understanding of marketing principles and practices.
Experience in social media management and KOL partnerships is a plus.
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite and basic knowledge of social media management tools.
A keen interest in consumer research and market analysis.

Work Environment:
Based in Singapore with frequent travel to Southeast Asia locations.

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Management Reporting and Financial Operations

• Lead and manage Finance team for full spectrum day-to-day financial operations and overall financial and accounting aspect of the assigned business units.
• Responsible for timely month/year end closing, review of monthly schedules.
• Assist in the preparation of monthly, and yearly and/or special reports and/or financial planning analysis as required.
• Assist with the development and refinement of the financial policies, systems and processes.

Annual Group Consolidation

• Lead the group consolidation process for audit purposes, including preparation of consolidated financial statements.
• Ensure compliance with relevant accounting standards and audit requirements.
• Liaise with internal stakeholders, external auditors and manage audit timelines.

Audit and Compliance Review

• Coordinate and lead the annual audit process for the Singapore entities, liaise with external auditors.
• Guide junior team members to complete the audit within the stipulated timeline.
• Assist with the annual review of the Finance and Accounting policies and procedures to evaluate the efficiency of controls, policies and procedures.

Other related duties

• Provide direction, guidance and mentoring to the Finance team, including critically evaluating existing work processes and performance with the aim of rationalization and improving efficiency.
• Any ad-hoc duties and projects as assigned from time to time.

• Degree in Accountancy or ACCA qualification with 5-8 years of relevant experience and at least 3 years of experience with an audit firm.
• Good knowledge of external audit, internal controls and corporate governance.
• Good knowledge of Microsoft Excel functions and ERP systems, preferably Dynamics 365 Business Central.
• Good understanding and application knowledge of SFRS, Tax and other regulatory frameworks.
• Proficient in speaking Mandarin and writing Chinese, preferably experienced in dealing with Chinese counterparts.
• Mature with good attention to details, able to work independently and meet reporting deadlines.
• A good team player, someone who is hands-on, meticulous and independent.
• Strong communication skills to drive business partnering and must be able to influence business stakeholders.

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description

· Matters related to donations, e.g. obtain information from donors / team members, data entry of donor particulars, and issuance of tax deduction receipts / thank you letters to donors.

· Matters related to grants / project funding applications and monitoring, e.g. monitoring of usage and balance, regular updates and providing information to team members and donors.

· Matters related to bank accounts, e.g. reconciliation of bank statements, monitor of cash flow and movements, change of bank signatories.

· Matters related to Board and regulators, e.g. collecting signatures for Board resolutions, updating of Charity Portal, etc.

· Maintain proper filing of finance and admin records e.g. stock of groceries / vouchers and donations to facilitate year-end audit process. Assist with internal and external audits.

· Provide secretarial support for general corporate admin work such as applications for staff training, centre equipment, and other paperwork processes.

· Regularly review SOPs, work processes and templates, software and equipment, to ensure that they remain relevant and optimised to achieve the desired outcomes for the team and organisation.

· Guide and manage the Finance team members and outsource vendors.

· Other duties as assigned by the CEO.

Pre-Requisites and Personal Attributes

· Organised, detail-oriented, thorough, and meticulous.

· Able to work both in a team environment and independently, coordinate and liaise with multiple parties, ranging from individuals to large organisations.

· Able to work in a fast-paced environment and meet timelines.

· Self-motivated and goal-orientated.

Qualifications

· Degree in Accountancy, Finance or related business discipline.

· Professional qualification in CPA, ACCA or equivalent preferred.

Experience

· Minimum 4 years of experience in accounting and finance roles with at least 2 years in a managerial capacity.

· Experience in overseeing statutory audits, compliance reporting and working with both auditors.

· Prior experience in non-profit organisations, grant management and financial system implementation preferred but not a must.

Key Competencies

· Financial Management & reporting.

· Ability to prepare detailed and accurate financial statements, forecasts, and budgets, ensuring timely reporting.

· Familiar with Charities Accounting Standards.

Prince’s Group is looking for a dynamic and driven Finance Manager to lead our Finance team. This role will oversee all aspects of financial management, including performance management, financial accounting, budgeting, and corporate reporting across all four entities. The Finance Manager will also play a key role in implementing best practices to identify and mitigate financial and business risks, while ensuring the organization achieves its business objectives and financial targets.

This position reports to our General Manager.

Role Duties:

· Manage the organisation’s financial accounting and corporate reporting functions.

· Support the organisation as a business partner.

· Manage strategic planning initiatives.

· Manage the organisation’s management accounting and budgeting functions.

· Support internal and external audit activities.

· Drive the use and integration of information technology within the organisation’s finance function.

· Lead, mentor, and develop a high-performing finance team, fostering a culture of collaboration, continuous improvement, and professional development.

· Collaborate effectively with other departments to ensure alignment with financial goals and strategies.

· Work closely with senior management to develop and implement financial strategies to support the company's growth and profitability objectives.

Candidate profile:

· Degree or Diploma (with experience) in Accounting, Finance or a related discipline.

· Strong analytical skills, meticulous, and a good problem-solver.

· Proficient in Microsoft Office

· Ability to work independently and manage a team.

We regret to inform only shortlisted candidates will be contacted.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Established in 2011 in a joint effort by the Maritime and Port Authority (MPA), the Agency for Science, Technology and Research (A*STAR) and the Singapore Economic Development Board (EDB), SMI develops strategies and programmes to achieve its mission with key focus areas in sectors such as port, shipping and maritime services. SMI charts the maritime research strategy and promotes greater industry-academia R&D collaborations to be undertaken in Singapore.

Role and Responsibilities

We are seeking for a Manager/Assistant Manager, to be part of our R&D team, to strive towards our Mission in establishing Singapore as a leading global maritime research centre of excellence in Next Generation Port, Smart Shipping, and Green Technologies.

You will support the Deputy Executive Director and work with a team of R&D managers to strengthen R&D collaborations between our maritime industry and academia partners.

The key responsibilities will include:

Strategy Planning

· Map out latest developments and carry out gap analyses in science and technologies relevant to maritime domain, and identify new emerging areas for Singapore’s maritime strategic interests;

· Develop strategies, initiatives and programmes for the translation, deployment, commercialisation, and internationalisation of maritime R&D through engaging government agencies, Institutes of Higher Learning (IHLs), Research Institutes (RIs), maritime companies and other relevant stakeholders

Initiatives and Programmes

· Plan and implement R&D programs and initiatives;

· Evaluate R&D proposals submitted or led by IHLs/RIs;

· Oversee and manage performances of maritime Centres of Excellence and Programme Partners;

· Manage awarded projects and budgets, including variations to budget/ project duration/ project-lead, collation of reports, and review of completed projects.

Engagement

· Engage potential overseas IHLs/RIs to identify synergies, coordinate maritime R&D collaborations, and facilitate multilateral R&D engagements for impactful joint initiatives.

· Engage companies in the maritime industry to understand their technology and business needs, partnering with key stakeholders to showcase local R&D capabilities, and facilitating research opportunities by harmonizing industry needs with local R&D capabilities;

· Drive partnerships between the research ecosystem and industry, and to catalyse technology commercialisation, focusing on industry collaboration projects and translation platforms in the maritime domain

· Plan and organise engagement visits to project partners

Other Duties:

· Oversee R&D processes to ensure compliance with established funding policies and procedures;

· Manage internal R&D capability development and resourcing;

· Represent SMI in R&D matters, when required or any other ad hoc duties assigned.

Qualification and Experience

a. Background in Computer, science and engineering fields with 3 years of relevant working experience

b. Experience in R&D strategy formulation, technology fore-sighting / road mapping, technology translation, and/or good working knowledge of the R&D landscape in Singapore.

c. Experience with grant governance and administration e.g. funding guidelines or compliance requirements;

d. Strong interest in applied science and technology R&D and research community engagement

Skills

a. Proficient in Microsoft Office and grant management software (e.g. Oracle Netsuite);

b. Good analytical skills, with an ability to take a strategic perspective when formulating proposals and recommendations;

c. Excellent interpersonal, communication and presentation skills for effective engagement of senior stakeholders, partner agencies, IHLs/RIs and companies;

d. Proven planning and organisational abilities.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

Job Description

We regret that only shortlisted candidates will be notified.

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, Senior Executives and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Lifelong Education & Training (LET) unit as Manager/Assistant Manager, Customer Experience.

Reporting to the Senior Associate Director (LET), the incumbent shall play an important role in ensuring a positive and rewarding user experience for our customers, both online and in-person.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with an annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties & Responsibilities:
• Collect and analyse customer feedback: Gather data from focus group discussions, stakeholder interviews, surveys, reviews, and support tickets to understand user needs, preferences, and pain points. Analyse data to inform design decisions.
• Develop customer journey maps: Create visual representations of customer interactions with our platforms (including website and application portal) to highlight pain points and opportunities.
• Monitor customer experience metrics: Track key performance indicators such as NPS, CSAT, and churn rate to measure customer satisfaction.
• Collaborate with cross-functional teams: Work with product, marketing, and support teams to implement solutions based on customer insights. Be the internal advocate for our users and learners.
• Conduct usability testing: Test new features and updates to ensure they meet customer needs and expectations.
• Provide actionable insights: Present findings and recommendations to stakeholders to drive product and service improvements.

Requirements:

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency
• IT savvy and proficient in MS Office and other commonly used applications (for example, content management systems, customer relations management systems)

Experience & Attributes:
• At least 3+ years of experience in customer experience, or a related field.
• Customer-centric mindset.
• Strong data analysis and visualisation skills, and problem-solving skills.
• Proficiency in customer journey mapping, survey, and interview design.
• Strong communication, collaboration, and presentation skills. Ability to present data and subsequent design recommendations effectively.
• Strong team player, able to work collaboratively with internal and external stakeholders to achieve desired outcomes

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the NUS Career Portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

• Oversee all aspects of property renovation projects.
• Develop and manage project budgets and timelines.
• Coordinate with contractors, suppliers, and clients.
• Ensure compliance with all relevant regulations and safety standards.
• Conduct regular site inspections and quality control checks.
• Resolve any issues or delays that arise during the project.
• Maintain clear and open communication with all stakeholders.
• Provide regular updates on project progress.
• Negotiate contracts and manage relationships with vendors.
• Ensure projects are completed on time and within budget.
• Prepare and present project reports to senior management.
• Manage project documentation and records.
• Implement best practices and continuous improvement initiatives.
• Ensure client satisfaction and address any concerns.
• Coordinate with architects and designers as needed.
• Monitor project costs and control expenses.

Position Overview

The Human Resources (HR) Manager is responsible for overseeing all aspects of human resources practices and processes within the organization. The HR Manager will ensure the effective and efficient operation of HR functions including recruitment, employee relations, performance management, compliance, and administration.

Reports To: Director

About the company:

Headquartered in Singapore, Foodsta Kitchens is a rapidly growing restaurant company with both physical and digital operations in Singapore and India. Foodsta manages six fast-casual brands in Singapore: Bloom Cafe Pte Ltd (formerly known as Artisan Boulangerie Co. (ABC)), Alt. Pizza, Green Monster, Chi Ji, Fat Mario, and Now Pizza. At Foodsta, we believe that our people are the cornerstone of our success. We are dedicated to fostering a dynamic work environment and offering ample opportunities for rapid career growth.

Key Responsibilities:

1. HR Operations & Compliance:

• Payroll Management: Process monthly payroll accurately and on time, ensuring compliance with labour laws and company policies.
• CPF Submissions: Handle CPF contributions and timely submissions, ensuring accuracy and adherence to government regulations.
• IRAS Tax Clearance: Manage IRAS-related submissions, including annual income tax reporting, tax clearances for departing employees, and other statutory filings.
• Work Pass Applications: Administer work pass applications, renewals, and cancellations, ensuring compliance with MOM guidelines.
• Policy Compliance: Update and enforce the company HR policies in line with labour legislation and company standards.

2. HR System Management:

• Oversee the maintenance and continuous improvement of the HR management system (EHR).
• Ensure employee records, leave balances, and benefits information are accurately managed and updated.
• Collaborate with EHR to resolve system issues and implement upgrades.

3. Talent Acquisition & Development:

• Develop and implement recruitment strategies to attract top talent for various roles.
• Manage the end-to-end recruitment cycle, including job postings, screening, interviews, and onboarding.
• Partner with department heads to forecast hiring needs and create detailed job descriptions.
• Drive employee development initiatives, including training programs, career development, and succession planning.

4. Employee Relations & Performance Management:

• Lead employee engagement initiatives, including team-building activities and company events.
• Manage the performance appraisal process and provide career guidance and coaching.
• Address and resolve employee grievances and workplace disputes professionally and fairly.

Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of HR management experience, preferably in the F&B industry.
• Strong knowledge of labor laws, CPF submissions, payroll systems, and tax regulations (IRAS).
• Proficiency in EHR, payroll software, and Microsoft Office Suite.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities and Duties:

· Designated Person Ashore.

· Supervise and monitor all safety, quality and operational performance. The monitoring, visit, inspection, supervision and support to the vessels to correspond with the objectives and policies of the Company.

· Ensuring that the vessel is reporting timely in the electronic document safety module promptly and maintenance of the system. The responsible Superintendents carried out the required reviewed as necessary in the system.

· Ensuring that the electronic document system workflow stages are being attended and updated by the superintendents.

· Monitoring the Emerging Requirements such as Legislative, Industry recommended
best practices and service letters that will be available on the websites of Class, Flag,
OEM etc.

· Provide input for development, maintenance and improvement of all HSEMS including issuance of Ship Circulars in coordination with the Senior Marine Manager.

· Oil Major Vetting Inspection arrangement and coordinator.

· Identify trends from findings from vetting and other external inspections and initiate actions to avoid recurrence.

· Ensure that the ships have the necessary information to properly prepare for vetting and other inspections.

· Maintain good relationship and contact with Oil Majors Vetting Departments.

· Ensure that the fleet meets the vetting targets defined by commercial operator and the set target for TMSA is met.

· Ensure that incident investigation is carried out for all serious incidents and initiate actions to avoid recurrence.

· Supervise the follow up of incident analysis by the superintendents.

· Responsible for the HSEMS procedures and the continual updating of same.

· Provide support in evaluation and specification of navigational and communication equipment support the development of strategy for navigation procedures within HSEMS procedures.

· Participate and represent the group in external meetings, seminars and conferences.

· Monitor all vessels operational performance in co-operation with Commercial operation departments.

· Supervisor all loss prevention, experience feedback and reporting of causalities in co-operation with the QHSE Department.

· Ensure that all vessels are managed safely and in accordance with class rules and applicable laws, regulations, and standards.

· Visit and inspect vessel in his fleet, with special focus on problem vessels and vessels
that require special attention.

· Member of the Emergency Response Team in contingency.

Requirements:

· COC Class I or Degree holder with at least 5-year marine safety, operational experience (for fleet dry vessels) and additional vetting experience (for fleet tank vessels).

· ISM/ISO/ISPS Auditor qualification is an advantage.

· Willing to travel & sail with vessel for short voyages and evaluate problems and assist management.

· Familiar with international and local maritime regulations and requirements.

· Well versed in English & computer literate (i.e. MS Applications).

· Strong team player with good interpersonal skills.

· Good communication & leadership skill to motivate marine team & crews.

· Able to manage multiple priorities & work under pressure.

· Proactive, team worker, hardworking and detailed are essential qualities.

· Strong sense of integrity and professionalism.

Job Descriptions

Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Job Requirements

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Benefits

• Annual leave - start with 7 days
• Medical leave - 14 days
• Medical Insurance
• No AWS but there is performance bonus quarterly depending on performance

Working Hours

• 5 days work week, including weekends
• (9am to 6pm. Compulsory work on weekends.）

1. Assist in developing and expanding overseas markets, gaining exposure to international sales.

2. Support building and maintaining strong customer relationships, identifying potential clients, and nurturing existing accounts.

3. Contribute to the implementation of the company’s marketing strategies and regional market plans.

4. Gather information on market trends, demand changes, competitor activity, and customer feedback to support team decisions.

5. Participate in domestic and international exhibitions and engage with overseas clients.

Job Requirements:

• Singaporean Citizen or Permanent Resident
• Recent graduate or final-year student, Diploma or Bachelor’s degree
• Proficiency in both written and spoken English and Mandarin
• Strong interpersonal skills and a willingness to learn about relationship management and market dynamics
• Team-oriented, organized, and able to adapt to a fast-paced, multitasking environment
• Positive and energetic, eager to grow in an international sales role

<Job Description>

Responsible for Information Technology and Information Security for internal company and group companies in Asia Pacific region

Duties include:

1) Overall management of Information Technology Division

- Job allocation and performance monitoring of all division members

- Budget setting and execution for the Division

2) Responsible for aligning and implementing overall Corporate Information Technology and Information Security Strategy and Programmes with HQ in Japan and group companies in Asia Pacific region

3) Plan, design and execute Information Technology related activities forgroup companies in Asia region, working closely with HQ in Japan

4) Conduct weekly meeting with HQ in Japan and prepare weekly activity reports written in both English and Japanese

5) Organize regional IT meetings attended by group companies in Asia Pacific region, working closely with HQ in Japan

6) Gather, review and analyse IT and information security trends in Asia Pacific region and provide reports to HQ in Japan

7) Gather, review and analyse the IT related requirements and requests from group companies in Asia Pacific region, and provide reports to HQ in Japan

8) Leverage on the knowledge and viewpoint from the perspectives of Asia Pacific region, propose and provide HQ in Japan with effective and strategic IT and information security measures and solutions

<Job Requirements>

· Minimum 15 years of experience in company’s Information Technology division

· Possess good knowledge and experience in multiple business environment, especially social infrastructure and mass production businesses

· Have good knowledge and actual deployment experiences of business processes in sales company and programs on IT applications (e.g. ERP System, SQL Server, etc.)

· Possess excellent management skill and experience as Head of Information Technology division

· Good knowledge of Network and IT Infrastructure to support users

· Able to effectively handle contracts with customers and vendors

· Good knowledge of IT and information security audits

· Possess strong communication and interpersonal skills to work closely with group companies, HQ in Japan, internal staff and business users

· Highly proficient in the Japanese language is necessary in order to communicate effectively with HQ in Japan and other Japan-based stakeholders in other countries

· Frequent travelling is expected

We are looking for a Sales Administrator to join our Asia team. Your role will be crucial in maintaining our high level of service to our customers and supporting business growth in Asia.

DUTIES & RESPONSIBILITIES

• Secure the complete sales process from creating offer, following up, order intake, order processing, delivery arrangements and collection of payments.
• Responsible for offering spare parts and retrofit new compressors to our customers and follow up on offers promptly and efficiently
• Work together with the Asia team and other Sperre offices to develop and expand our business in Asia. Handle the process from order, coordinate shipment arrival, delivery process and invoicing. Including creates orders (ERP BC 365) and distributes order confirmations. Close orders (ERPBC 365) and forward billing to customers.
• Including support with picking and packing ensuring fast and smooth transactions
• Handle inward and outward shipment for compressors and spare parts including all documentation.
• Manage inventory by ordering and updating incoming parts in our warehouse and system
• Assist in account receivables, warranty - and claims processes together with the sales and finance teams

Competences & experiences

• Male or female are welcome for this position.
• Some working experience, Degree holder in any discipline with preference in commercial or technical and preferred affinity with the marine or offshore industry.
• Customer-oriented with strong relationship-building skills and commercial mindset
• Result-driven, organized, responsible and independent
• Good communication skills both oral and written in English
• Team player with a hands-on and practical approach
• Cultural awareness and experience in an international setting are a plus
• Familiarity with MS Office and ERP *BC365 systems is desirable but not mandatory.

Does this sound interesting?

If you are eager to join an international company and take on this dynamic opportunity, please send your CV and a brief motivation to us.

Our values:

• Agile: Our team- and customers rely on our ability to respond.
• Observant: We observe- and foresee team and customer needs.
• Approachable: We are down to earth and always available.
• Responsible: We all have a key to ensure the highest customer satisfaction.

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

Strategically drives the promotion and positioning of FBSG solutions, develops marketing campaigns, collaborates with partners, and analyzes markets trends to maximize product adoption and revenue growth.

RESPONSIBILITIES & TASKS:

• Create and communicate product's messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Under the NUHS Research Office, the Assistant Managerthe Assistant Manager serves as a member of the Cardiovascular-Metabolic Disease Translational Research Programme, under the leadership of Professor Roger Foo, Principal Investigator.

This position includes, but is not limited to,

• Involved in management of grants with multiple stakeholders, from pre-award to post award activities, operations, compliances and finance.
• Arrange and coordinate events and meetings, including creating and distribution of meeting minutes, preparing facilities for scheduled meetings, and arranging refreshments, if required.
• Manage overall day-to-day administrative activities for the Principal Investigator.
• Assisting with reporting and presentations to stakeholders.
• Purchasing products and services for the Principal Investigator, including preparing reports, tracking orders and ensuring timely delivery, and keeping records of purchases.
• Maintain research related databases, files and records.
• As administrative support for the Principal Investigator, this role will involve liaising with members of staff and external parties for other institutions and the public.

Qualifications

• Bachelor / Master in any discipline with a minimum 5 years of experience.
• Prior experience working in/with scientific research industry
• Active listening and good communications skills
• Strong interpersonal and social skills
• Independent and good team player
• Proactive approach to problem-solving
• Ability to multitask
• Strong time-management and organisation skills
• Good proficiency in MS Office applications such as PowerPoint, Excel

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Ensure timely issuance of Freight invoices and chasing/settlement of Freight upon completion of discharge
  • Check correctness of all data in Freight Invoice prior posting/sending
  • Pursue outstanding Freight payments via broker and charterer channels
  • Coordinate with Chartering/Commercial in case of delayed payments
• Calculation and submission of Demurrage and Miscellaneous claims / revenues based on handovers from Operations Department
  • Thorough perusal and understanding of CP and voyage documents to calculate and submit demurrage invoices and miscellaneous claims for relevant voyages in accordance with CP terms
  • Verification of Master's Statement templates on various operation-related claims e.g. Speed up, Deviation, Interim Port Calls, Backloading, Drifting, Shifting Bunkers, Turkish Straits and Panama Canal Delays, Awaiting orders and any other claim requests received from Operations Department prior raising Invoices to Charterers
  • Verification of AWRP, Armed Guards, Crew War Bonus and any other claim requests received from Control prior raising Invoices to Charterers
  • Ensure all claims/revenues are invoiced with full supporting documents, and are received within the time bar stipulated in the CP
• Collection of Claims and Maintain and update Receivables Summary
  • Frequent follow up with brokers and Charterers on payment of invoices by Charterers
  • Maintain customer relations and pursue timely settlement of outstanding claims
  • Travel to meet Brokers and Charterers to the extent needed in order to build and strengthen relations and resolve overdue/challenging claims with relevant parties
• Liaising with Pool FD&D for support in chasing outstanding claims and handling legal action
  • Evaluating the accuracy and correctness of disputed claims, taking and following advice from FD&D Club
  • Co-ordinate Legal Action with the Pool Participants and their FD&D provider
  • Sending and following up of Legal Demand letters for overdue claims
• Work closely with relevant stakeholders, both internally and externally
• Maintain and update relevant systems
  • Emails (in SEDNA) are to be properly categorized, tagged/marked and archived
  • IMOS' Receivables Summary updated with every counter received, response made, value date given, chasers sent, etc.
  • Running The Priority List for chasers
• In general show ownership of Company P/L by proactively assisting other departments by reminders of Freight / Demurrage and Miscellaneous claims / revenues to be issued
• Active participation and engagement in the process for the continuous improvement of departmental procedures
• Handle IMOS Activities and Actions as per the latest "HOW TO IMOS" document in place.

• Diploma in Maritime Studies or other relevant professional certificate
• Accounting/Control/Claims or other relevant background
• Minimum 5 years relevant experience in the shipping industry is preferred
• Familiarity with the oil tanker industry is preferred
• Fluent in written and spoken English
• Comfortable with a fast-paced and changing environment
• Excellent written and verbal communication skills
• Able to work independently, but also as a great team player
• Enjoys challenges and is highly adaptable to changes

• High degree of detail orientation and ability to structure your work
• Able to lead projects within the area of focus
• Commercial mindset but also being able to stand firm on contractual standpoints while maintaining good customer relationships

Be the Backbone of a Purpose-Driven Healthcare Community!

Jamiyah Nursing Home seeks an Operations Manager to ensure operational excellence in a mission-centered elder care facility. This role supports holistic, compassionate care, balancing strategic oversight with hands-on management.

Why Join Us?

- Mission Impact: Contribute to a healthcare facility that blends quality care, making a positive difference for residents and families.

- Collaborative Culture: Join a team valuing diversity, respect, and teamwork, supporting all staff and residents.

Key Responsibilities

- Oversee daily operations, ensuring smooth workflows for resident care.

- Maintain facility standards, safety protocols, and regulatory compliance.

- Streamline processes with nursing and admin teams.

- Coordinate with vendors for resource availability.

- Manage budgets, reports, and operational goals.

Ideal Candidate

- Proven operations management experience, ideally in healthcare or elder care.

- Strong leadership, organizational, and problem-solving abilities.

- Team-focused, culturally sensitive, and adept in communication.

Benefits

- Competitive salary with performance incentives.

- Opportunities for professional growth.

- Involvement in community events and a supportive work culture.

Join Us in Making a Difference!

Apply now to bring your skills to a facility that values quality care and compassion at Jamiyah Nursing Home.

Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Establishes an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Complete and communicates employee schedules.

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Managing Concierge Team

• Supervises all activities of concierge team.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Ensuring Exceptional Customer Service

• Ensures concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

The VIP Manager will fulfill a strategic and operational role in establishing and maintaining the membership community. Their duties will encompass developing and executing the membership strategy and programming activities aligning with organizational objectives to enrich the club experience, overseeing membership databases, and supervising the property's reactive and proactive membership sales efforts. The VIP Manager will serve as the guardian of the club, ensuring the club’s management and preservation of its brand standards. They will jointly shoulder the responsibility for achieving revenue targets and ensuring guest and associate satisfaction. The VIP Manager will partner with Director Culture & Entertainment and Marketing teams to execute all aspects of the Marketing experience.

CANDIDATE PROFILE

Education and Experience
· High school diploma or GED; 6 years’ experience in the related professional area.

OR
· 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.

Preferred:
· Familiarity with the entertainment industry and demonstrated ability to make connections with high-profile clientele

· Proven experience in membership management or a similar role within an exclusive/private club or luxury environment.

· Strong leadership and team management skills.

· Exceptional interpersonal and communication skills.

· Proficiency in membership management software and tools.

· Ability to maintain discretion and confidentiality.

Additional Information:

This role requires flexibility in working hours, including evenings and weekends, to accommodate club events and member needs.

CORE WORK ACTIVITIES

Membership Growth

· Develop and execute strategies to attract new members and retain existing ones.

· Executes market research to target and acquire new membership business and/or close on business.

· Develops relationships within local community to strengthen and expand customer base for sales opportunities.

· Respond to inquiries from prospective members.

· Recruit and hire membership sales associates with the appropriate skills to meet the club's needs.

· Day-to-day leadership to the on-property membership sales associates, primarily focusing on attaining the sales objectives.

· Provide regular reports and updates to club management regarding membership performance, strategies, and

· challenges.

Member & Membership Committee Engagement

· Conducts outreach to recruit valuable committee members.

· Manages the membership committee, focusing on engagement strategies.

· Organizes meetings, collects feedback, and ensures committee satisfaction.

· Regularly reviews and refines the membership application process.

· Develops programing and engagement strategies to foster community.

· Oversees member communication and feedback channels.

· Maintains member database and preference history.

· Collates and manages member recruitment applications.

· Collaborates with other club departments for seamless member services.

· Partners with the hotel sales team to support membership events.

Financial Management:

· Create and manage the membership budget, monitoring revenue, expenses, and profitability.

· Implement pricing strategies and membership fee structures.

· Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

· Identifies new business to achieve personal and location revenue goals.

· Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

· Conducts regular networking engagements to continually build a

· Closes the best opportunities for the location based on market conditions and location needs.

Ensuring Exceptional Customer Service

· Uphold and enforce club rules, standards, and codes of conduct.

· Manages and develops relationships with key internal and external stakeholders.

· Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

· Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

· Services our customers to grow share of the account.

· Empowers employees to provide excellent customer service.

· Executes and supports the company’s customer service standards.

· Provides excellent customer service consistent with the daily service basics of the company.

· Sets a positive example for guest relations.

· Interacts with guests to obtain feedback on product quality and service levels.

Managing and Conducting Human Resource Activities

· Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

· Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Utilizes all available on the job training tools for employees.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.