Job Scope: Project Coordinator/Sales โ Mediapro AV Pte. Ltd.
The Project Coordinator/Sales role combines project management and sales responsibilities to ensure seamless project execution while driving business development and client satisfaction. The role requires strong organizational, interpersonal, and problem-solving
skills to bridge operational and client-facing activities.
Key Responsibilities:
1. Project Coordination:
โฆ Plan and coordinate AV projects from inception to completion.
โฆ Develop project timelines, schedules, and resource requirements.
โฆ Liaise with internal teams (technical, warehouse, and operations) to ensure project alignment.
โฆ Monitor project progress and address issues promptly to meet deadlines and client expectations.
โฆ Ensure all project deliverables are met within budget and scope.
2. Sales Support and Development:
โฆ Identify potential clients and opportunities to drive revenue growth.
โฆ Assist the sales team in preparing proposals, quotations, and presentations.
โฆ Conduct client meetings to understand requirements and propose suitable AV solutions.
โฆ Follow up on sales leads and inquiries to secure business deals.
3. Client Relationship Management:
โฆ Serve as the main point of contact for clients during projects.
โฆ Build and maintain strong client relationships to encourage repeat business.
โฆ Address client concerns and ensure satisfaction throughout the project lifecycle.
4. Documentation and Reporting:
โฆ Prepare and maintain project documentation, including contracts, schedules, and reports.
โฆ Track sales performance metrics and prepare periodic sales reports.
โฆ Maintain accurate client and project records in CRM systems.
5. Collaboration and Communication:
โฆ Act as a liaison between clients, internal teams, and external vendors.
โฆ Ensure effective communication and coordination across all stakeholders.
โฆ Provide regular updates on project and sales progress to management.
6. Quality and Compliance:
โฆ Ensure projects are executed to the highest quality standards.
โฆ Adhere to company policies, safety protocols, and regulatory requirements.
โฆ Conduct post-project evaluations to identify areas for improvement.
Key Performance Indicators (KPIs):
โข Successful completion of projects within deadlines and budgets.
โข Achievement of sales targets and revenue goals.
โข Client satisfaction and retention rates.
โข Efficiency in project coordination and resource allocation.
โข Quality of documentation and adherence to compliance standards.
This dual role is crucial for ensuring smooth project execution while fostering business growth and maintaining strong client relationships.