Job Description & Requirements

• Oversee and manage the entire food service operations of cafeteria/canteen
• Lead & manage a team of F&B staffs
• Liaise with dining committee and stakeholders
• Administer staff record, submit report to immediate supervisor
• Manage, build and maintain cordial relationship with customers and clients
• Accountable for food cost management, menu planning as well as the development and creation of new products needs
• Ensure that food quality standards are met and delivered to clients
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as per legislation.

Job Description:

Procurement:

1. Source and identify suppliers for direct/indirect materials/services to expand the supplier base and meet new project/production needs.
2. Obtain quotes from newly sourced suppliers to achieve competitive costing and continuous cost reduction.
3. Lead periodic price negotiations with suppliers to ensure competitiveness in material/service costs.
4. Conduct supplier qualification audits and parts qualification to ensure suppliers meet company requirements.
5. Qualify suppliers for inclusion in the Approved Vendor List.
6. Conduct regular supplier performance reviews to manage qualifications and updates on suppliers' capabilities.
7. Maintain standard operating procedures for the Procurement department to ensure consistent workflow processes.
8. Develop and negotiate favorable supply agreements with suppliers.
9. Collaborate with other departments and suppliers to establish an appropriate supply chain model for assured supplies with minimal inventory holdings.
10. Work with departments like Engineering/Warehouse to establish quality standards for supplied items and create the Quality plan.
11. Supervise and train junior staff to lead the team in accomplishing assigned duties.
12. Undertake any other task or project assigned by management.

Purchasing:

1. Develop a Purchasing strategy for various supply categories to ensure on-time order fulfillment with minimal inventory for direct purchases.
2. Fulfill all indirect purchase needs based on user requirements.
3. Periodically review the Purchasing strategy with Management and propose changes when market trends shift.
4. Provide periodic alerts and updates to internal/external customers to promptly address any issues or delays.
5. Work with principals/suppliers to ensure timely delivery of goods to meet customer/company needs.

Warehousing:

1. Manage the warehouse team to ensure timely receiving/issuance of raw materials.
2. Oversee the warehouse team to fulfill order requirements for all customer shipments.
3. Ensure overall inventory integrity of all goods in the warehouse.

Job Requirements:

• Degree in Mechanical Engineering with a minimum of 5 years of relevant experience or Diploma in Mechanical Engineering with a minimum of 7 years of relevant experience.
• At least 5 years of working experience and exposure in both mechanical and electrical customized parts and components sourcing.
• Proficient in Microsoft Word and Excel.

Job Descriptions:

• Establish customer orders through maintaining positive relationships and organizing customer visit schedules for both existing and potential clients.
• Foster robust business connections, generating new sales opportunities.
• Monitor market trends and predict sales volume to stay proactive in adapting strategies.
• Conduct impactful sales presentations to effectively persuade potential customers.
• Enhance customer dedication by providing professional after-sales support.
• Address complaints promptly, resolving issues to ensure customer satisfaction and protect the company's reputation.
• Negotiate agreements, monitor payments, and maintain comprehensive sales and data records.
• Regularly update and maintain reports for the management team.
• Undertake additional responsibilities as assigned on an ad-hoc basis.

Job Requirements:

• Possess a Professional Certificate, Diploma, or Bachelor’s Degree in Marine Engineering or a related field.
• Minimum of 1-2 years of experience in Sales, specifically with marine engines, heavy equipment, and cranes.
• Good communication skills.
• Exhibit excellent communication and presentation skills, coupled with the ability to build strong relationships.
• Showcase an aggressive passion for professional growth along with strong leadership qualities.
• Capable of working independently while maintaining a collaborative team spirit.
• Own a car and possess a valid class 3 license will be preferred

Roles & Responsibilities

· Must need to work on Weekends and Public holidays

· Must have good proficiency in English, Tamil and Hindi

· Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

· Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

· Loading and unloading of provisionals, groceries and vegetable

· Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

· Ensure shelves and product displays remain stocked.

· Replenish products onto display shelfs and areas as assigned.

· Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

· Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

· Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

· Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

· Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Roles & Responsibilities

· Must need to work on Weekends and Public holidays

· Must have good proficiency in English, Tamil and Hindi

· Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

· Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

· Loading and unloading of provisionals, groceries and vegetable

· Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

· Ensure shelves and product displays remain stocked.

· Replenish products onto display shelfs and areas as assigned.

· Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

· Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

· Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

· Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

· Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Job Description

We are seeking a motivated and results-driven Sales Executive/ Key Account Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for identifying and closing sales leads, maintaining customer relationships, and meeting sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with new and existing customers.
• Develop and maintain a thorough understanding of the company's products and services.
• Prepare and deliver sales presentations and proposals to potential clients.
• Negotiate and close sales promotion deals with clients.
• Achieve and exceed sales targets and performance metrics.
• Provide excellent customer service and support to clients.
• Keep up to date with industry trends, market developments, and competitors' activities.
• Provide regular reports on sales activities and performance to management.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues as well as solving problems that arise from customers' orders.

Qualifications:

• At least a GCE 'O' level certificate
• Proven experience as a Sales Executive or Key Account Executive or in a similar sales role
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team.
• Bilingual in English and Mandarin as this position requires to handle English and Mandarin speaking customers.
• Strong customer service and relationship-building skills
• Knowledge of sales techniques and principles
• Proficiency in Microsoft Excel
• At least (1) year of Class 3/3A/3C Driving license.

If you are a driven and ambitious individual with a passion for sales and a proven track record of achieving and exceeding sales targets, we encourage you to apply for this exciting opportunity.

Location: Boon lay

Job Descriptions:

• Achievement of monthly sales and margin targets.
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Cultivate and maintain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.
• Ensure prompt payment collection.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to drive informed decision-making.
• Lead a high-performing sales team, including training and guidance.
• Provide support and motivation to the team to ensure they meet individual and collective sales goals.
• Represent the company professionally with customers and vendors.
• Conduct business according to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation following the principles of the company.

Job Requirements:

• At least 2-3 years of consumer goods sales experience.
• Diploma or degree in relevant filed will be an added advantage.

Job Description

We are seeking a motivated and results-driven Sales Executive/ Key Account Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for identifying and closing sales leads, maintaining customer relationships, and meeting sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with new and existing customers.
• Develop and maintain a thorough understanding of the company's products and services.
• Prepare and deliver sales presentations and proposals to potential clients.
• Negotiate and close sales promotion deals with clients.
• Achieve and exceed sales targets and performance metrics.
• Provide excellent customer service and support to clients.
• Keep up to date with industry trends, market developments, and competitors' activities.
• Provide regular reports on sales activities and performance to management.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues as well as solving problems that arise from customers' orders.

Qualifications:

• At least a GCE 'O' level certificate
• Proven experience as a Sales Executive or Key Account Executive or in a similar sales role
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team.
• Bilingual in English and Mandarin as this position requires to handle English and Mandarin speaking customers.
• Strong customer service and relationship-building skills
• Knowledge of sales techniques and principles
• Proficiency in Microsoft Excel
• At least (1) year of Class 3/3A/3C Driving license.

If you are a driven and ambitious individual with a passion for sales and a proven track record of achieving and exceeding sales targets, we encourage you to apply for this exciting opportunity.

OVERALL, JOB PURPOSE:

Review of Welding procedure, NDT procedures technical query /deviations, and any ad hoc instruction by Head of Department/Project Quality Manager.

Responsibilities:

· Reviews / Verifies / Approves QA/ QC Procedures submitted by fabricator and vendors.

· Achieve compliance to project/corporate specifications.

· Understand the project procedures / Specifications.

· Industrial codes and Standards. Technical and Training Skills.

· Preparation of Gap analysis report to compare existing corporate practice Vs Client requirements.

· To verify deviation to Company corporate requirements Vs Client section. Analyze cost/Time estimation for the gap identified.

· Understand the Corporate procedures / Specifications. Industrial Codes and Standards. Technical skill to interpret various industrial Standards.

· Raise observation report / Non-conformance report/punch list when necessary for work not meeting the applicable requirements and assist in resolving them

· Evaluate Quality system meets requirements and resolve Observations or Non-conformities.

· Report writing skills ISO Audit training certification. Technical skills. Relevant Site working knowledge/skill. Problem-solving skills

· Fabricators/Vendors / Suppliers submits Technical Query/Deviation if they could not meet Project Specification

· Achieve compliance with project/corporate specifications without compromising Product/Project Quality

· Application of relevant codes, standards, and of class requirements. Working Knowledge of various industrial codes and Standard

· Liaises, where required, with the Construction team, Certification Authority, and client inspectors.

· Based on past project lessons make necessary changes in Company Corporate/Project Specifications.

· Reduce maintained cost, improve operation efficiency, and improve the life cycle of the Product

· Relevant process and product knowledge. Implementation of best Industrial practice

· Capable to manage or develop solutions to non-recurring problems by analyzing, interpreting, and evaluating various precedents and data

· Prepare new project specifications and implement better or latest inspection and testing technology.

· Update skills and knowledge with training institutes (TWI/NACE) and participate in industrial seminars

· Review project-related documents e.g. RFQ to provide quality inputs

· Achieve compliance with project/corporate specifications without compromising Product/Project quality.

· Application of relevant codes, standards, and of class requirements. Working Knowledge of various industrial codes and Standard

· Conduct training thru IKS sessions for Welding/NDT to project team

· Liaise with the latest welding Equipment manufacturers and consumable suppliers to new welding methods/processes to satisfy stringent client requirements

· Liaise with the latest NDT equipment manufacturers and relevant industrial teams for implementation of new NDT methods /Techniques to avoid cost /time and to get an accurate interpretation of material /weld quality

· Reduce time and cost. Improve weld quality

· Reduce time and cost. Improve scanning and testing techniques.

Qualification:

· Degree or Diploma in Engineering

· For Senior Quality Engineer (welding) IWE - International Welding Engineer Certification or Equivalent

· For Senior Quality Engineer (NDT) – ASNT/PCN Level 3 in minimum 3 methods-UT Method is mandatory

· Minimum 5 years of experience

· Working knowledge of equipment functions

Roles & Responsibilities

Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.
Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department
Ensure prompt service with enthusiastic working attitude.
Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.
Develop risk management contingency plan in the operation of the department
Implementing display guideline and planogram
Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Job Descriptions:

• Identify new business opportunities and establish new customer accounts.
• Build and maintain relationships with existing customers.
• Follow up on sales enquiries and provide technical support.
• Conduct technical calculations using software.
• Coordinate with the order management team to ensure the smooth delivery of orders.
• Achieve sales targets as defined by the supervisor.
• Identify and coordinate specific customer needs and market trends.
• Perform any other duties assigned by the Supervisor.

Job Requirements:

• Diploma or degree in the engineering field is preferred for this role.
• Able to have business travel, i.e., 1 week/month
• At least 5 years of experience as a sales manager in the field of related refrigeration products, condensers.

In charge of beauty chain

Have to take charge of 4 stores.

Have to manage all staffs under the 4 shops, including scheduling their timing, leave and etc.

Have to make sure all 4 shops hit daily sales target

Have to make sure all stores inventory is in order.

All final admin, HR, Sales job you will be in charge.

We are looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Specific Responsibilities:

1. Manage and handle Kitchen operations. Maintain robust relationships with customers and within departments.

2. Handle customer relationships and ensured that customers leave satisfied.

3. Responsible for preparing floor layout and staff assignments.

4. Coordinate with vendors and order supplies. Improve the efficiency in inventory, labour, POS managements software.

5. Adhere to budget expectations including both product and labour costs.

6. Maintain updated records of daily, weekly and monthly revenues and expenses.

7. Handle staff training, schedule and general knowledge of computer software.

Technical Skills and Competencies:

1. Excellent communication skills with the ability to manage and motivate a team. Promotes an atmosphere for cooperation between the kitchen staff and other departments within the facility’s organizational framework.

2. Ability to manage personnel and meet financial targets, Guest-oriented and service-minded. Customer service attitude. Set standards for achievement and key performance indicators.

3. Link training and development policy and strategy to business objectives. Working knowledge of various computer software programs (MS Office, restaurant management software, POS). Ability to spot and resolve problems efficiently.

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,600

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Job Responsibilities:

• Identify new business opportunities and establish new customer accounts.
• Build and maintain relationships with existing customers.
• Follow up on sales enquiries and provide technical support.
• Conduct technical calculations using software.
• Coordinate with the order management team to ensure the smooth delivery of orders.
• Achieve sales targets as defined by the supervisor.
• Identify and coordinate specific customer needs and market trends.
• Perform any other duties assigned by the Supervisor.

Job Requirements:

• Diploma or degree in the engineering field is preferred for this role.
• At least 5 years of experience as a sales manager in the field of related refrigeration products, condensers.

Responsibilities

• Attend to sales enquiries
• Site surveying, supervision and project coordination
• Provide design, drawings, quotation and etc
• Schedule workflow to meet customer datelines
• Work closely with clients, workers, subcontractor and supplier to ensure project work smoothly

Requirements

• Interior design experience
• Effective communication including meet up with clients
• Knowledge of work space planning, civil and electrical works
• Graphics and visualization skills to effectively communicate design ideas
• Proficient in CAD based drawings, Photoshop, and etc

• The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR Team, Management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Build and maintain good and close working relationships with partner companies, client companies, institutions, and government bodies in representation of company in manpower and related collaborations.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintains complete, up-to-date and timely relevant reports for both internal and external stakeholders.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other appropriate duties and responsibilities as assigned.

Job Requirements

• Degree in human resource or related discipline.
• At least 5 years of general human resource management experience.
• Strong communications, writing and interpersonal skills.
• Good analytical skills and meticulous in nature.
• Able to multi-task and work under pressure.
• An analytical, hands-on team player with positive and mature thinking.

• Reviewing works done by the finance team
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Developing long-term business plans based on these reports
• Budgeting and forecasting for the business
• Liaising with external auditors and tax agents
• Looking into strengthening current internal control and process improvement

We’re seeking a general manager who’s a born leader. This person should have experience in overseeing business operations as well as human resources, finance, and communications. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the general manager should be driven by a desire to lead our business to maximum productivity and efficiency.

Objectives of this role

• Develop strategic plan for optimized productivity
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
• Adhere to company standards for excellence and quality
• Seek out opportunities for expansion and growth by developing new business relationships
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications

• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in business management or related field
• Experience in conducting performance evaluations
• Working knowledge of human-resources processes

Top performers can earn up to 5 digit income!

Rewarding career whereby sky is the limit for your income.

Indicative salary is just for reference and you will not restricted to achieve exceeding well income that supersede what is listed.

Note! Only personnel who is goal oriented and has is determine to achieve 5 digit income may apply.

Salesman Characteristic and Good Traits

• Highly motivated
• Customer centric
• Goal oriented
• Enjoy challenge
• Able to handle stress
• Positive thinking
• Open minded (willingness to learn)
• Excellent communication and interpersonal skills

Job Role & Responsibilities

• Actively promote and market company products
• Proactively engaging potential clients through canvass, social media & advertising platform
• Assist and answer to customer's enquiry
• Proper presentation and sales speech to prospect
• Advise client at their best interest
• Negotiate sales pricing
• Facilitate loan application
• Ensure handover of sale vehicle

Applicant do require to posses Singapore driving licence

Work Environment

• Young vibrant environment
• Cohesive workforce
• Promote active learning
• Mentoring and coaching on job training

XCL American Academy has a vacancy for an Admissions Manager who is a highly energetic, team-oriented, customer-service focused, and sales-driven professional, who is keen on leaving his/her mark on a very dynamic business and environment.

As a member of the frontline team, the Admissions Manager will play a significant role in driving and growing the admissions sales, as well as helping to target and reach goals set out for both the individual and the team. The Admissions Manager plays an important role in representing and providing senior-level advice to prospective and current families in all aspects of school enrollment from nursery to grade 8.

Main Responsibilities

• Qualify and convert visits into firm applications, helping to drive new enrolments.
• Develop personal rapport with prospective parents and students.
• Conduct pre-visit surveys to gather as much information on the specific needs, background, and profile of each parent and student as possible to prepare and tailor the approach for each family.
• Deliver personalized and excellent customer journeys to each prospective parent and student.
• Conduct 1 to 1 and/or group tours of the school and answer parent and student queries during post-tour consultations.
• Provide post-tour follow-up with each individual family, continuing to foster a personal relationship.
• Ensure that CRM system records pertaining to families and admissions are maintained and captured accurately.
• Act as a brand ambassador, present the school’s value proposition and appreciate individual parent and student needs to sell the school effectively to prospective families.
• Build relationships with key partners, affiliates, and influencers in the local communities.
• Assist families from the application process through to enrolment.
• Keep up to date with the latest teaching practices in the American Common Core Curriculum.
• Ability to demonstrate sensitivity and diplomacy in all dealings with applicant families, including cultural sensitivity towards applicants from a diverse range of backgrounds.
• Ability to represent the ethos and values of the School.

Person Specifications

• Minimum Diploma or Degree in Business Management or other related courses.
• Minimum 3 to 5 years of experience working in a similar role in an International School, managing direct customer contact, ideally gained in a customer service or sales role in a multicultural environment.
• Excellent verbal and written communication skills, both in person and over the phone.
• Excellent interpersonal skills in person and over the phone.
• Excellent presentation and influencing / persuasion skills in one-on-one and group settings.
• Outstanding time management and organisation skills.
• High levels of accuracy and attention to detail.
• A team-player who is able to work with different parties to achieve the overall goal.
• Result oriented and driven by successful outcomes.
• Experience in use of multiple customer databases, CRM tools and digital/ online platforms.
• Must have outstanding, native level communication skills in English, both spoken and written.
• Proficiency in a second language (eg, Mandarin) would be a plus factor as the role requires communication with Mandarin speaking associates.

Application

Qualified candidates are welcome to apply by 25 February 2024.

About us

XCL American Academy is the newest international school in Singapore and offers high-quality, rigorous, and accessible American education for children aged 2 – 14. The School successfully commenced its first academic year in August 2022, it proudly offers an accessible high-quality American international program and experiences without compromising the quality of education, teachers or the breadth of the subjects provided at the school.

We aspire to recruit employees who share and understand our mission to harness, guide, and ignite the ‘Pioneering Spirit’ in every student. We encourage them to develop a challenger mindset and fulfill their potential while embracing the core American values of respect, honor, and courage. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Oversees the whole operation of USG workshop in Sembawang and Paya Lebar

· Supervise the Vehicle and MHE maintenance & repair functions to ensure conformance with US Navy, US Air Force repair standard as prescribed in NAVFAC P-300, NAVFAC P-307, Air Force TO 36-1-191 and NAVSUP Publication 538.

· Monitor and coordinate with Work Control to ensure work orders are opened and closed upon completion of maintenance using US Navy Maximo, Contractor Maximo and US Air Force Online maintenance program Defense Property Accountability System (DPAS).

· Ensure parts received for vehicles are input/documented in the inventory management system (Contractor Maximo).

· Initiate purchase requisition for consumable items, maintenance materials and required parts.

· Perform clerical work including coordinating functions for maintenance of equipment and tools for the vehicle Maintenance. shop. Gather, input, retrieve and maintain maintenance information in both computer and manual systems.

· Collect data required for daily, weekly, monthly and quarterly reports required by the Management.

· Ensure adherence to monthly vehicle Preventive Maintenance Schedule (PMS) to include Company vehicles.

· Monitor work load status and control workflow through the maintenance shops. Operate computer terminal and enter data required to update equipment schedules, delayed parts and historical records in Maximo programs. Coordinate and supervise the planning and maintenance of all USG vehicles, Company vehicles and MHE equipment.

· For US Air Force, ensure repairs for Time Compliance Technical Orders (TCTOs) are scheduled, tracked, accomplished and recorded IAW AFI 21-101. Perform administrative function. Monitor monthly variations-in quality (VIQ) QMR Inspection report of US Air Force (PACAF) and all contractor spec items for submission to the management.

· Assist with technical research and identification of part number of material required by maintenance personnel using Technical Orders, Federal Supply catalogue; cross references to National Stock number then submit requirement for purchase requisitioning through the US Air Force, US Navy and/or Contractor Supply Systems. Follow through with minor maintenance work order for all HAZMAT collection and waste turn-in IAW AFMAN 24-307 and local directives.

· Assign work to personnel commensurate with their skills.

· Provide technical guidance, direction and assistance to technicians.

· Ensure that tools and equipment are readily available and serviceable and that subordinate personnel are properly trained in their use.

· Report shortages and deficient equipment to the Management.

· Determine to what degree and by whom, repairs are made, and vehicles/equipment are inspected to ensure all work specified have been completed.

· Brief assigned personnel on maintenance requirement for each incoming vehicle/MHE.

· Determine the most efficient and economical means of returning vehicle to service.

· Carefully consider the repairs or replacement of individual assemblies and components to make effective use of resources while adhering to any safety and serviceability standard and to avoid “overly maintaining” the vehicles.

· Ensure technicians comply with all safety procedures and technical requirements.

· Ensure vehicles requiring acceptance into fleet are properly inspected and documented.

· Ensure vehicles required to be rotated out (sold) are placed in DRMO and all documentation are completed.

· Prepare Monthly Vehicle PMS schedule and reports

· Participate in weekly managerial meetings, make recommendations for changes and improvement to transportation policy and procedures.

BASIC JOB QUALIFICATIONS:

· Skill in maintenance and repair

· Previous Supervisor / Manager experience

· Valid Singapore Driver License

· Minimum 5 years of Clean Driving Record

POSITION SPECIFICATIONS: SPECIAL CERTIFICATIONS OR TRAINING

Basic knowledge of all applicable OSH and GOS programs, rules and regulations related to occupational safety

EDUCATION:

1. High school, diploma/degree or equivalent in Mechanical Engineering or Automotive

EXPERIENCE:

· The Transportation Manager shall have a minimum of 3 years’ experience in managing a transportation fleet of a size and scope similar to Singapore. Must be experience gained as Director or Manager in charge of fleet operations. The incumbent must be well versed in the Operational, Maintenance, and Administration areas/functions of an industrial/commercial transportation fleet.

Roles & Responsibilities

· Manage daily operations of production including cleaning

· Plan realistic cost & production schedule to meet KPI

· Monitor wastage, overtime, staffing and expenses spending

· Analyse & improve production processes towards productivity efficiency

· Ensure cost efficiency of production from raw materials to end product

· Innovative in initiating production/product improvement

· Prepare budget, production plans & activity to meet target

· Ordering supplies, equipment repairs and other materials to keep the operation smooth

· Monitoring inventory levels to ensure adequate for production

· Ensure food safety in production, handling and storage

· Compliance with regulation standards in manufacturing (GMP)

· Practical experience in compliance with ISO/HACCP standards

· Training of production employees

Requirement

· Degree/Diploma in & Food science/Food Technology/Manufacturing engineering or equivalent

· Min. 5 years experience in food production with relevant experience in plant based industry

· Knowledge of food processing machinery and packing machinery

· Strong leadership quality with ability to manage different levels of staff

· Problem solving skills

· Effective & clear communication skills

· Understanding of quality standards and health & safety regulations

Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates

Job Requirements

Experience with recruiting and performance evaluation processes
Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts, able to work on sat , sunday and PH.

Responsibilities:

Sales Support:

• Prepare quotations for customers
• Generate sales orders accurately and promptly.
• Manage order fulfilment.
• Process invoices and delivery orders, ensuring timely payments and deliveries.
  

Logistics Coordination:

• Coordinate with the freight forwarder to ensure timely and efficient deliveries.
• Prepare import/export shipping documents for customs clearance.
• Track shipments and proactively address any delays or issues.
• Communicate order status updates to customers as needed.

E-commerce Support:

• Prepare and upload product listings with accurate content to e-commerce platforms (Carousell, Shopee, Shopify).
• Manage inventory levels and update listings accordingly.
• Respond to customer inquiries via e-commerce platforms.
  

Customer Service:

• Attend to walk-in customers.
• Answer incoming calls and emails professionally
• Provide general customer support and information regarding orders and products.
  

Requirements:

• Minimum 1-2 years of experience in sales support, order processing, or logistics coordination.
• Excellent communication and written skills in English.
• Strong proficiency in Microsoft Excel and other relevant software.
• Meticulous attention to detail and accuracy in handling paperwork.
• Excellent organizational skills and ability to manage multiple tasks effectively.
• Ability to prioritize workload and meet deadlines in a fast-paced environment.
• Experience working in a small-medium enterprise (SME) is preferred.

Other details:

• Near to Sembawang MRT

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry