1. Assist Manager in planning and executing customer service functions.

2. Plan, coordinate and assign daily workload to customer service team

3. Supervise team in providing excellent and outstanding services to customers.

4. Ensure that team addresses customer inquiries and concerns promptly and professionally.

5. Assist in resolving employee concerns and developing customer focused environment.

6. Organize job training to team to meet departmental objectives.

7. Ensure that the team follows company policies and procedures

8. Assist in employee recruitment, training, disciplining, performance evaluation, promotion and termination activities.

9. Resolve escalated and complex customer issues on-time.

10. Provide back-up assistance to team members when needed.

11. Deliver world class services to ensure customer satisfaction.

12. Anticipate customer needs and deliver timely response to meet their expectations.

13. Identify and resolve problems that affect customer service quality and efficiency.

14. Recommend best practices to meet service level agreements and improve customer satisfaction.

15. Handle high volumes of customer calls and should work well under pressure.

• To Undertake Assistant Stage Manager duties

• To assist in mark outs of rehearsal room and performance spaces and maintain cleanliness of the stage and rehearsal room

• To assist the Company Stage Manager and Deputy Stage Manager in ensuring all rehearsals of the production are run in a smooth and efficient manner

• To provide, maintain, set and ensure smooth running of all properties during performances and rehearsals

• To learn the "book" and cue performances as required

• To deputise for the Deputy Stage Manger as required

• To be responsible for pre-sets and resets of props and setting

• To source and make props

• To assist the Company Stage Manager and Deputy Stage Manager in the running of all performances of the Production, ensuring that the agreed and established artistic and technical standards are maintained at all time

• To be responsible for the pre-show set-up, and the maintenance of props as appropriate

• To be responsible for all Stage Management tools, equipment, properties and furniture at the venue and in the rehearsal room

The Assistant Nightclub Manager is responsible for assisting the Club Manager in the following activities:

1. Overseeing administrative and day-to-day operations of the nightclub.
2. Managing employees, including hiring and training staff.
3. Handling inventory and ordering supplies.
4. Promoting the club and ensuring safety and sanitation standards.
5. Managing sales and planning marketing activities.
6. Liaising with suppliers and entertainment acts.

The primary roles and responsibilities for the Manager are as follows:

• Provide staffing support for the Working Committee at key platforms such as meetings, forums, visits, etc.
• Plan, Execute, and Manage industry events/initiatives
• Assist with staffing of study trips and other related trips in support of the Committee’s work.
• Tracking of key initiatives and programmes including those initiated by the working Committee and to facilitate timely reporting to the Working Committee.
• To ensure meetings are effectively organised and minuted. Liaising with the President to plan meetings etc.
• Maintaining effective records and administration and upholding legal requirements.

Requirements

• Tertiary qualifications in related discipline, Grads or non-grad without the required qualifications but with relevant experience are welcome to apply.
• Works well under pressure and adaptable to changes.
• Experience in managing the corporate secretarial matters would be an advantage.
• Analytical and writing in presentations and communication skills
• Meticulous, self-driven, be resourceful and able to multi-task and manage multiple ongoing projects
• Understanding of the functions and operational responsibilities of internal and external stakeholders etc

We are looking for a dynamic and organized Sales Coordinator with 2-4 years of experience to join our team. This role requires a strong understanding of cloud technologies, including Databricks, AWS, and GCP, to effectively support regional sales teams and ensure smooth sales processes. The successful candidate will be responsible for coordinating communication and activities across multiple regional teams, ensuring timely updates and alignment on sales strategies.

Key responsibilities include managing sales data pipelines, assisting in data integration, and providing insights using cloud-based platforms to optimize sales performance. You will work closely with regional sales managers, ensuring that data is accurately processed, analyzed, and reported using Databricks and other cloud tools. Additionally, you will help design and maintain dashboards to track sales metrics and performance indicators across regions.

This role requires excellent communication and organizational skills, as well as the ability to handle multiple priorities in a fast-paced environment. A strong attention to detail and an analytical mindset are critical to drive efficiency and improvement in sales operations. Familiarity with reporting tools and experience working with cross-functional teams is highly desired.

Responsibilities:

• Coordinate activities and communication between regional sales teams.
• Manage and monitor sales data pipelines using Databricks, AWS, and GCP.
• Assist in sales data integration and analysis to optimize sales strategies.
• Provide regular sales performance insights and reports to regional managers.
• Design and maintain dashboards for tracking key sales metrics.
• Ensure alignment on sales goals and updates across teams.
• Collaborate with cross-functional teams to drive process improvements.
• Support regional teams in cloud data-related queries and troubleshooting.

• 2-4 years of experience in a similar role.
• Strong experience with Databricks, AWS, and GCP.
• Excellent organizational, communication, and coordination skills.
• Ability to work with multiple teams across different regions.
• Proficiency in data analytics and reporting tools.
• Strong problem-solving skills and attention to detail.

The individual will contribute to Bank sales acceleration for Visa Direct in Asia Pacific.  This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa Commercial and Money Movement business.

This role will be responsible for working with in-country sellers to achieve sales targets and accelerating growth of Visa Direct across the region.  The candidate will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.  Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Achieve annual sales goals of Visa Direct, in partnership with local sales and account executives
• Working with individual market sales as specialized seller to help customers further understand product value proposition and building business cases
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Work with cross functional partners across the region to ensure we have what we need to be successful with our clients
• Work with Visa Direct Solutioning and Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate deal structure, modelling and approval process are in place
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Ensure in-country sellers are equipped and able to sell Visa Direct to clients, and work with the training liaison to drive ongoing sales training for the in-country sales team so they are equipped with the knowledge
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams, in particular the Visa Direct Platform team

Team Summary
The Head of Acceptance Sales leads a team of sales leaders and sales executives in the regional market support centre in Singapore and throughout the Asia Pacific region. This team are accountable for driving sales, revenue growth and overall market adoption of Visa’s expanding range of solutions on the seller-side of the payments ecosystem. Identifying how customers define success and then linking Visa Products and Services to specific customer needs so they achieve their defined goals. 

The role reports to the Senior Vice President, Head of Value-Added Services, Asia Pacific, and is a key member of the Asia Pacific Value-Added Services leadership team.

What a Head of Acceptance Sales does at Visa:

• Exceed ambitious sales targets 
  • Develop and deliver annual and 3-year revenue and profitability plans.
  • Work cross functionally with leaders of account management teams, including Merchant Sales & Acquiring, Digital Partnerships and the Account Executive teams supporting Financial Institution clients.
  • Support build of and adherence to regional ‘go to market’ plans.
  • Align client goals and timelines, executive engagement, and the effective delivery of value propositions.
  • Achieve objectives and outlook by leading sales alignment with global and regional Acceptance product and solutioning teams and other Visa functions.
  • Proactively help Account Executives to identify opportunities to leverage existing Acceptance products and solutions.
  • Achieve quarterly bookings and revenue goals.
  • Drive teams to create a high value pipeline for new business and upsells.
  • Lead teams through the sales cycle from prospecting through close.
  • Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
  • Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled.
• Lead the sales team to achieve results
  • Manage a regional team of sales and business development managers, and sales operations staff; oversee other functional activities as needed.
  • Ensure high performance, team cohesiveness, and individual seller development.
  • Deploy resources for optimal growth across the wide set of opportunities.
  • Establish consistent, effective processes that incorporate the use of proven sales methodologies.  
  • Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers at 200-300 level of technical depth.
  • Review and adjust activities as needed to achieve results.
  • Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline.
  • Ensure roll out and adoption of sales best practices.
  • Attracting, retaining, developing and motivating a high performing, best-in-class sales team.
• Work with cross-functional partners to ensure we have what we need to be successful with our clients
  • Manage close working partnerships with Visa stakeholders in each market/region –Country Managers, Account Executives, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
  • Collaborate closely with the regional Acceptance Solutions team to ensure the region’s product requirements are clearly understood and delivered
  • Partner closely with regional and global Sales support functions – including Go-to-Market, Sales Enablement and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
  • Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Seller solutions.
  • Work with Sales Enablement and Marketing to ensure our client facing materials are fit-for-purpose and help accelerate the learning and sales process.
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients.
  • Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects.
  • Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

Why this is important to Visa
Value Added Services growth is a critical strategic focus for Visa and Acceptance is a major part of this growth. You will be part of a market leader solution in Asia Pacific, engaging with some of the largest ecommerce organizations in the region and helping merchants and acquirers to share the digital payment experiences for customers across the Asia Pacific region. The role will drive maximum value within our existing customer base by expanding the client relationships into new product sales, as well as retaining and optimising existing business. Target client segments include merchants, payment facilitators, marketplaces, fintechs, banks (in particular, with an acquiring business), acquirers, and software providers who have or intend to fold payments into their offerings. 

The Tax Manager/Tax Executive plays an essential role within the APAC Tax team, working with the Tax Managers on direct tax and Base Erosion and Profit Shifting (“BEPS”) related compliance for the APAC region, as well as serving as a key liaison between the APAC Tax team and cross-functional business stakeholders on various global and regional tax projects.

Responsibilities: 

1. Corporate Tax Compliance and BEPS

• Prepare tax schedules and managing tax compliance reporting and payment deadlines and other related matters for approximately 30 entities within the APAC region, including working with external tax consultants and reviewing their deliverables.
• Prepare monthly tax provisions for Singapore entities.
• Prepare and liaise with external tax consultants on Tax Risk Management & Control Framework for Corporate Income Tax (“CTRM”) for Singapore and similar Corporate Tax Governance Framework for the APAC region.
• Prepare responses to information requests by tax authorities.
• Assist with the implementation of BEPS-related compliance and processes for the APAC region, including collaborating with cross-functional teams to streamline existing processes and systems.
• Collaborate with IT teams and/or external system developers to translate business/tax requirements into IT solutions, as well as to test and implement tax technology solutions for BEPS-related compliance.
• Prepare training materials for cross-functional teams and users on process change improvements ensuring awareness and adherence to BEPS requirements.
• Keep abreast of changes and/or developments in tax laws and administrative practices for APAC, including BEPS-related developments, and analyse the corresponding implications.
• Maintain comprehensive documentation of work processes and internal controls/procedures for corporate tax and BEPS compliance for the APAC region.

1. Corporate Tax Advisory

• Advise on corporate tax matters, optimize the Group’s tax position and identify potential tax savings opportunities for the APAC region.
• Participate in various global and regional tax projects, including tax automation initiatives.
• Participate in tax incentive initiatives including liaising with the relevant government agencies and monitoring compliance with tax incentive conditions.

JOB SCOPE

We are seeking for a highly skilled and experienced Finance Manager to join our team at Hotel Royal Singapore. This position plays a pivotal role in managing the financial health and stability of our hotel. The successful candidate will oversee all financial activities, ensure compliance with statutory requirements, and contribute to the strategic growth and profitability of the hotel.

JOB RESPONSIBILITIES

1. Manage the full spectrum of financial operations including budgeting, forecasting, financial reporting, and cash flow management.

2. Ensure timely and accurate month-end and year-end closing of accounts

3. Prepare and present financial reports and analysis to senior management and Group Finance for strategic decision-making.

4. Coordinate and manage internal and external audits, ensuring compliance with statutory regulations and internal controls.

5. Supervise the finance team, providing guidance and support for daily financial activities.

6. Oversee the preparation of monthly and quarterly management account, and annual financial statements in accordance with Singapore accounting standards and Singapore Financial Reporting Standards (International).

7. Develop and implement financial policies and procedures to enhance operational efficiency and safeguard company assets.

8. Monitor and manage hotel's financial performance metrics, identifying trends and recommending actions for improvement.

9. Collaborate with other departments for financial planning and alignment with the company's overall strategy.

10. Liaise with external stakeholders such as banks, auditors, and tax authorities.

11. Ensure adherence to corporate governance standards and support management with ad-hoc financial analysis as required.

JOB REQUIREMENTS

1. Bachelor Degree in Finance, Accounting or a related field. A professional certification such as CPA, ACCA or CA is preferred.

2. Minimum of 5 years of relevant experience in financial management or audit.

3. Strong understanding of Singapore financial regulations, tax requirements, and statutory reporting.

4. Proficiency in accounting software and advanced Excel skills.

5. Demonstrated experience in financial planning, budgeting and forecasting.

6. Excellent analytical skills, with the ability to interpret complex financial data and provide strategic recommendations.

7. Strong leadership and team management skills.

8. Effective communication and interpersonal abilities to work with cross-functional teams and external stakeholders.

9. High level of integrity, attention to detail, and a proactive approach to problem solving.

About TMGM

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Team

Our Risk Management Product Team is dedicated to developing advanced solutions to optimise risk monitoring and management for our trading platforms. By focusing on the needs of our Dealing team and traders, we ensure that our platforms remain robust, secure, and efficient in a rapidly changing market. We are seeking an experienced Product Manager to join our team and lead the development of our Risk Management application. The successful candidate will play a crucial role in defining and executing our product strategy, collaborating with cross-functional teams, and ensuring that our product meets the needs of the Dealing team and enhances overall trading efficiency.

Responsibility

• Develop and maintain a clear product vision and strategy for a risk management tool tailored to retail CFD and Forex brokers' needs.
• Plan and design risk monitoring and management solutions, including features like real-time monitoring, exposure tracking, automated alerts, and risk analysis tools.
• Continuously improve the efficiency of our risk management system, reducing the probability and impact of abnormal events, and enhancing the overall performance of the trading platform.
• Spearhead the product development lifecycle from initial concept to launch, coordinating with development, IT, and compliance teams.
• Create an intuitive and user-friendly product that enhances the Dealing team's efficiency and decision-making capabilities.
• Ensure the product complies with industry regulations and standards, particularly in financial risk management.
• Implement and oversee mechanisms to track product performance, using data-driven insights to make iterative improvements.

• Bachelor's degree, preferably with experience in product management from a reputable financial, trading, or technology company.
• A strong interest in trading, financial markets, and risk management.
• Proven experience in product design and project management, with the ability to uncover user demands through data analysis.
• Strong logical thinking abilities, with a proven track record of solving complex problems and achieving goals through collaboration.
• Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams.
• A proactive and enthusiastic approach, showing responsibility to both customers and team members.
• Working proficiency in English and Mandarin is required.
• Experience in designing or trading financial products such as Forex, CFDs, futures, or options.
• Proficiency in data analysis tools such as SQL, Python, and other relevant software.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Role Overview

We are seeking an experienced Site Manager to support our on-site project team in delivering effective and efficient services for a large-scale construction project. This role is crucial in ensuring safety compliance and overseeing Health & Safety (HSE) systems on the project site.

Key Responsibilities

• Site Inspections: Conduct daily walks around the project site to inspect safety protocols across all floors.
• Safety Monitoring: Record and report any safety infringements observed during site inspections.
• HSE Management: Manage Health & Safety Systems and assist the Construction Manager in implementing HSE procedures on-site.
• Compliance Oversight: Ensure all work methods comply with legal requirements, company standards, and the main contractor’s scope and Method Statements (MS).
• Training Checks: Conduct checks to verify the training and competence of site staff and subcontractors.
• Reporting: Produce daily reports detailing HSE infringements floor by floor.
• Routine Inspections: Perform routine inspections and monitor all work activities to maintain safety standards.
• Risk Assessment Support: Assist in identifying significant factors affecting project design and contribute to design risk assessments.
• Team Management: Oversee the contractor’s HSE team while remaining active on-site.

Qualifications

• Experience: Minimum of 10-15 years in a Construction Safety role, specifically within Singapore.
• Education: Strong understanding of Occupational Health and Safety regulations (DOSH, NEBOSH) and local HSE requirements.
• Physical Fitness: Must be physically fit, as approximately 70% of the time will be spent walking the construction floors.
• Safety Knowledge: Comprehensive knowledge of working practices, risk assessments, Method Statements, and safety auditing.
• Communication Skills: Excellent written and verbal communication skills in English.
• Leadership Ability: Strong leadership skills to influence diverse groups to ensure HSE compliance.
• Resilience: Strong physical and mental constitution to thrive in a challenging work environment.

If you are passionate about safety management and ready to take on the challenges of a major construction project, we invite you to apply for this pivotal role.

In Store POSM Execution

• Co-develop and execute in store marketing plan for all brand activations & innovations based on Marketing Calendar
• Manage collaboration with suppliers/ agencies regarding POS material/display/gadgets to develop, design & implement the best choice to achieve required objectives
• Execute & Track in-store merchandising and promotional activities across various Retail channels
• Provide back-end support in the tracking of marketing spend on a monthly basis

In Store Activation

• Liaise with Sales Teams & Field Sales Operations on in store activation scheduling based on Marketing Calendar
• Source for GWP Premiums to support trade activities & channel exclusive promotions
• Liaise with Agencies to ensure end to end execution excellence for all in store activation events across all JDE Brands
• Manage & Track inventory for all premium items in the Warehouse & Activation Agency warehouse

      Administrative Duties

• Work with cross functional teams to reconcile monthly A&P Budget
• Manage procurement processes for all Trade related expenses

1. In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators;

2. Responsible for acquiring potential creators, quality IP and content;

3. Ability to activate the content creator community through different tactics;

4. Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency.

Job Overview:

We are seeking a dynamic and experienced Databricks Pre-Sales Consultant to drive sales efforts across the ASEAN region. The candidate will work closely with the sales team, engaging with clients to provide technical expertise, develop solutions, and showcase the value of Databricks for data engineering, analytics, and machine learning.

Key Responsibilities:

• Lead technical pre-sales activities and support the sales team across ASEAN.
• Conduct product demonstrations, technical deep dives, and proof-of-concepts for Databricks solutions.
• Collaborate with clients to understand business challenges and design tailored Databricks solutions.
• Serve as the primary technical point of contact for prospects during the sales cycle.
• Present technical solutions to both technical and non-technical stakeholders.
• Assist in developing sales proposals and technical documentation.
• Stay updated with the latest Databricks features and developments.
• Work closely with engineering and product teams to ensure successful client implementations.
• Build relationships with key decision-makers in client organizations.
• Travel as needed across ASEAN to meet clients and support sales activities.

Strong expertise in Databricks

Proven pre-sales experience

Excellent communication and presentation skills.

Ability to work in a fast-paced sales environment and travel within the ASEAN region.

Team Summary

To ensure that Visa’s payment technology is truly available to everyone, everywhere requires the success of our key bank or merchant partners and internal business units. The Global Data Solutions organization supports these partners by using our extraordinarily rich data set that spans more than 3 billion cards globally and captures more than 100 billion transactions in a single year. The Marketing function is supported by the Global Data Solutions organization, a high-performing team of data scientists, data analysts and data engineers helping major organizations adapt and evolve to meet the changes taking place in technology, finance, and commerce, with cutting-edge, creative and advanced analytic solutions. Our focus lies on building creative solutions that have an immediate impact on the business of our highly analytical partners. We work in complementary teams comprising members from Data Science and various groups at Visa.

To support our rapidly growing group we are looking for data scientists who are equally passionate about the opportunity to use Visa’s rich data to tackle meaningful business problems. 

What a Marketing Data Scientist does at Visa:

The position will be based in Visa’s Singapore office. The successful candidate will have the opportunity to work on a variety of analytical challenges across consumer behavior analytics, marketing campaign measurement, predictive modeling, alternative marketing data capability development such as matching research data to internal transaction data, etc. S/he will have a highly analytical bent of mind and requisite skills to independently analyze and interpret data insights.

• Conduct statistical analyses on transaction data with big data tools like Hadoop and Spark to identify interesting and valuable insights and trends, produce visualization and reports to internal and external teams
• Supporting the development of a robust system for measuring and optimizing the quality of deployed algorithms and models.
• Monitoring AI models in production to evaluate performance, model drift, and decay.
• Actively seek out opportunities to innovate by using VisaNet, non-traditional data and new modelling techniques fit for purpose to the needs of our clients
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Partner with roles across the organization including consultants, engineering, and data scientists to address prioritized business problems

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose.  Visa with its global reach and rich transaction data set combined with Marketing expertise, is ideally positioned to assist clients solve their strategic business problems with insights & world class go-to-market ideas to help grow our clients business.

Projects you will be a part of:

The nature of projects this role will play a key role in vary. This would include collaborating with Visa Marketing teams, primarily the Insights & Analytics team to help solve our clients’ most strategic business problems by leveraging data science solutions, such as working on integrating VisaNet data with other external datasets .

• Matched Panel/Research: Integrate Survey based consumer data with Visanet proprietary datasets to enrich transactional information with demographic, attitudinal and behavioral information to help Visa & our client’s measure their campaigns and drive loyalty.
• Marketing Measurement: Measure and optimize Visa and our clients’ campaigns through a variety of methodologies ranging from experiments (test and control) to econometric models
• Time-series/predictive models: build and use simulations to understand what if scenarios, and projected outcomes of media investments vs not investing
• Consumer behavior analytics: Design and develop analytics for Visa and our clients’ to quantify transactional and payment volume outcomes of changing consumer behavior, e.g. loading card on file, subscribing to streaming services, tapping to pay.

The Role

As part of our regional expansion, we are looking for a digital marketing intern to support Intellect in B2B and B2C Marketing. We are looking for someone who has big ideas, but is also detail-obsessed, feels confident working with data, and is looking to grow their digital marketing skill set in a rapidly growing company.

He/she will be reporting to the Brand Marketing Manager.

You will be involved in the day-to-day running of digital campaigns and initiatives which includes:

• Work with Brand Marketing to ideate new marketing campaigns and initiatives
• Assist the team in ideating and executing a content calendar across Facebook, Instagram, LinkedIn, and other new media platforms
• Tracking and analysing content and paid marketing efforts on social media
• Create content and copy for integrated media strategies such as PR, email, video and paid marketing
• Manage and nurture working relationships with ambassadors and Key Opinion Leaders (KOLs)
• Liaise with key brand partners and co-building promotional campaigns
• Support the Marketing team in organising and planning for Intellect’s annual Mental Health Festival
• Partner with B2B Marketing team to organise Intellect’s sponsored booth and entitlements at key HR conferences
• Assist with event marketing for thought leadership events that are self-organised or run with partners
• Test and learn new digital assets on various owned, earned, and paid platforms

• Currently pursuing a Bachelor's degree or higher
• Have excellent written & verbal communication skills in English
• Are data driven, results focused and always looking to improve things
• Highly organised, and ability to work independently and in teams
• Preference for candidates which are able to commit full-time (3-6 months)
• Preference for experience in prior jobs, internships, and/or certifications in Digital Marketing

Team Summary

The Cross-Border team is a global team that has the mandate to develop Visa’s strategy to drive accelerated growth in Cross-Border payments and deliver against regional priorities to efficiently and effectively support our Clients. The Cross-border team leverage data & insights, best practices from across the Cross-border payments, travel and e-commerce industries and emerging technologies to ideate on, propose and execute on initiatives cross-functionally to create value for both Visa and our Clients business.

Why this is important to Visa:

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. Our Cross-border capability is a key differentiator and a key component of our business model. This role will have the opportunity to contribute towards creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the business forward and drive initiatives to capitalize on near term opportunities.  This role will report to the Senior Director AP Cross Border and will play a role in redefining Visa’s Cross-border strategy and bringing this to market.

What a Manager, AP Cross-Border does at Visa:

• Support the development and implementation of a new AP Cross-border strategy, including operating model, value propositions, go to market etc
• Develop & implement enhancements to pipeline management processes to systematically identify and target XB rich opportunities
• Identify & roll out enhancements to deal structuring processes with associated best practices to drive success with winning XB rich deals
• Ideate on enhancements to XB value propositions & develop Client facing content to drive net new and optimization opportunities
• Define approaches for attacking XB rich verticals and segments such as Education, wholesale B2B travel and e-commerce
• Develop tracking and measurement framework to effectively monitor business performance across key XB metrics
• Help Clients grow their XB business through the development & deployment of tools, packaged capabilities & setplays
• Collaborate cross-functionally and across geographies to develop and execute on cross corridor activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Regional Acceptance Solutions, Sales team is responsible for growing the acceptance and usage of Visa Acceptance Platform throughout the Asia Pacific (AP) region. The team is responsible for targeting acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team works closely with local Business Development and Account Executive teams across AP region to provide specialized sales support in customer engagements.

What a Manager, Acceptance Solutions role does at Visa:

This role requires someone with broad range of skillset relating to project management with sales acumen ensuring pipeline and revenue tracking to achieve our goals. This role will be responsible for managing card present pipeline, keeping track of projects across the region to deliver on the pipeline, leading specific regional card present projects as well as driving technology partner capability roadmaps to enhance our value proposition. Key areas of responsibility includes -

Client Delivery

• As a Project Manager work closely with Sales Engineers/Client Implementation Specialists to manage new card present implementations and RFP support.
• Own full responsibility of end-to-end project plan, delivery from Ideation to go live.
• Management of complex implementations ensures Visa and Clients are aligned and keep on track during the project delivery phase. Critical to speed up time to revenue and proactively manage risk throughout delivery.
• Be first point of contact for clients and manage stakeholders internally and externally.
• Participate and/or lead calls associated with client implementations – this may include internal and/or external clients
• Collaborate with internal Visa teams to manage the deliverables.

Reporting & Communication

• Build and maintain MS Dynamics and PowerBI reports and dashboards relating to card present pipeline
• Provide responsive, accurate, and timely communications to internal and external stakeholders on project status
• Manage card present pipeline, priority alignment and revenue targets across AP region

General

• Build and enhance positive working relationships with Visa clients and internal stakeholders (i.e. Product Development, Technical Sales Engineers, and Account Management)
• Provide training (and share knowledge) to internal and/or cross-functional teams and external clients, as applicable
• Negotiate amongst various Visa teams and coordinate resources to ensure delivery on commitments
• Contribute to department processes and procedures

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. CyberSource is a top global priority to support this growth and will be a key driving factor in achieving our goals. This role is a critical in growing card present and omni-channel market share with merchants, acquirers and payment facilitators.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.

What’s the role?

We’re building money without borders for people and businesses and we need your help to make our APAC customer comms best-in-class.

So we’re looking for a Senior CRM Manager to join our growing CRM team and lead our APAC CRM strategy and implementation. The Sr. CRM Manager will own, shape and deliver an effective communications strategy for Wise’s customers: from engaging and exciting product launches, to testing and building our lifecycle communications. 

The role will be based in Singapore and will deliver best-in-class customer communications. The role will report into the London CRM team and follow the processes and practices agreed within the CRM team. 

CRM at Wise is about making sure we develop the best global and regional lifecycle communications as well as keeping up with demand from other sides of the business. 

We’re problem solvers - we work with our Product, Marketing Tech, Analytics, UX Research and Product Marketing teams to define and execute the strategy for product and marketing customer comms, across multiple channels (email, push notifications, in-app messages).

This role is ideal for candidates with mid-level experience who are passionate about driving product adoption and brand awareness. If you have Liquid and SQL experience and know how to use Braze this is an added bonus but it’s by no means required..

Your Mission:

• Lead and mentor a growing team of CRM professionals, fostering a culture of innovation and excellence.
• Manage internal technical and non-technical stakeholder communication (Product Managers, UX Researchers, Designers, Copywriters, Engineers, Analysts, Product Marketing Managers etc.)
• Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives.
• Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings.
• Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation.
• Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer’s lifecycle journey.
• Manage the customer database health with a focus on retention and engagement: make sure all comms are in line with CRM best practices, compliance requirements, through appropriate channels and without errors.
• Responsible for email calendar management, deliverability and monthly reporting.
• Implement the localisation process for Wise’s international campaigns
• Maintain and implement a clear A/B testing plan.
   

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Opportunities & Exposure

1. To lead 1 or 2 Ecommerce Marketing Campaigns (Internship project with Benefit) under guidance by SEA Digital & Ecommerce Manager and SEA Asst. Ecommerce Manager
2. To assist Ecommerce team in growing Lazada CRM Membership platform
3. Assist in creation of digital and social assets design brief requests for ecommerce campaigns
4. To oversee updates of Ecommerce store banner updates alongside Luxasia Leap Commerce team 
5. To assist on Lazada Feed Social Calendar – selection of social assets and caption creation
6. Conduct research on industry trends & market opportunities, presenting insights and recommendations to the Ecommerce team for both Sephora and Lazada
7. Involvement in new launch 360 and planning with Marketing & Ecommerce team
8. Work closely with SEA Marketing team to assist on:

• PR Launch Events
• Digital Campaigns  
• Trade Marketing Activities

1. Other ad-hoc and administrative work assigned by SEA Senior Marketing Manager, SEA Digital & Ecommerce Manager and SEA Asst. Ecommerce Manager

The future has many facets: for the courageous, it is opportunity.

 The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Specialist Sales Planning & Operations
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Sales Planning and Operations within the Sales team.

The Specialist Sales Planning and Operations will be the lynchpin between the Sales team and internal and external key stakeholders. The successful candidate will support the dealership’s operations by serving as a key enabler for our internal sales processes and productivity. Your main responsibilities will include supporting sales operations, coordinating with other intra-company departments, and handling administrative duties.

• Undertake short to long-range planning in relation to the revenue objectives and demand & supply optimisation
• Manage and monitor sales-centric reports, such as sales forecasting, stock age, stock level, model mix, daily sales report etc
• Monitor and maintain the Vehicle Stock List, and provide input for vehicle ordering (such as configuration and options) into Porsche Vehicle Management System
• Track and manage the order bank and stock allocation
• Manage customer orders according to customer requirements and track to ensure timely delivery
• Collaborating with stakeholders and serve as the main liaison to ensure sales-centric matters such as shipment, homologation, PDI requests and Tequipment orders are handled and processed efficiently
• Providing vital administrative and operations support or any other ad-hoc duties assigned by the Management as required

• Degree in Economics, Business, Marketing, Finance, or related fields
• 2-3 years of working experience, preferably in Automotive / Luxury / Wholesale and Retail
• Proficient in MS Office Suite (e.g. Excel, Powerpoint)
• Competent in Data Analytics and usage of tools (e.g. Tableau, Power BI)
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Good judgment, dependable and a professional, supportive attitude.
• Commitment to adhere to and administer company policies, procedures and standards

The Digital Marketing Manager to be responsible for sustaining and driving the digital marketing plans for Raffles Hotel Singapore and its business units including platforms such as Luxury Consortias, Online Travel Agents (OTA) and Global Distribution System (GDS) as well as provide timely update on hotel developments to all relevant partners.  The role also encompasses the management of all hotel websites, social media channels, hotel online reputation tools as well as to manage the hotel’s influencer engagement programme.

Primary Responsibilities

Drives Digital Marketing Plans For Hotel

• Assists to strategise and execute the hotel’s digital marketing communication plan.
• Ensures high performance on digital campaigns through effective data analytics.
• Supports corporate and brand on digital marketing initiatives.
• Supports hotel’s operations with cross marketing opportunities, leveraging on hotel and brand databases.

Management Of Websites And Microsites

• Manages vendors to ensure delivery of website enhancements and best-in-class customer journeys
• Manages content for hotel main website, microsite and standalone websites for Food and Beverage outlets, Arcade and Spa.
• Ensures SEO and SEM synergies across all websites.
• Drive e-commerce through data analytics and marketing strategies.

Develop Marketing Plans For Luxury Consortias, OTAS And GDS

• Works hand in hand with Revenue Management on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communications onto platforms.

Drives Social Media Awareness

• Manages, supervises and/or create content for all of the hotel’s social media platforms and drive engagement.
• Management of social media agencies to ensure optimisation of content engagement. 
• Develops a social media influencer programme for all areas of the hotel.
• Identifies potential social media influencers and executes programme to drive hotel’s awareness in the social media space.

Manages Hotel’s Online Reputation 

• Oversees online reputation management through reviewing responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives.
• Manages digital reporting tools for hotel and communicates reports internally as well as supervising action plans for improvements where needed.
• Performs any other duties and responsibilities that may be assigned.

As the Digital Marketing Manager, you lead the growth and development digital marketing vision and strategy to secure COS Online growth and amplify our digital presence in SEA + HKTW. In this role, you create an alignment between commercial and inspirational brand experiences at every digital touch point, driving results to optimise sales, consumer engagement, brand awareness, acquisition and retention

What you will do:

• Lead the development of the in-market Digital Marketing plans aligned with Regional and Global strategy covering key and new online markets.
• Responsible for driving and converting traffic to cosstores.com and Marketplace – Zalora in SEA + HK TW
• Drive customer acquisition and retention programme across all channels in alignment with the brand​
• Collaborate within the Regional Digital Marketing Team, creating an efficient—and informative--workflow towards the set long--and short--term goals and overall KPIs, with a focus on traffic, conversion and revenue​
• Work with External Agencies, e-Commerce Enabler and Global Site team to improve and evolve measurement, tracking, and data​
• Co-create with key central stakeholders and departments to ensure strategic ambitions are met and relevant company goals are factored into digital marketing
• Analyse results weekly, monthly, quarterly and annually, following up and taking actions according to the business needs to drive the channels
• Comprehensive knowledge across all digital marketing channels including email, PPC, SEO, Programmatic Advertising, Affiliates and Social​