Write Edge Customer Support Manager (SCM)

As a Customer Support Manager at Write Edge, you will play a pivotal role in overseeing and optimizing the performance of our customer support, operations teams, and ground operations within the education industry. You are expected to excel in delivering exceptional student experiences and providing leadership to multiple teams. This is a hands-on role, and you will be required to be physically present at the centres.

Responsibilities:

Team Leadership and Strategic Planning:

• Provide strong leadership to the customer support team, overseeing daily operations and fostering a collaborative and high-performance work environment.
• Develop and execute strategic plans to align support, operations, and ground operations with organisational goals, including customer experience enhancement and operational excellence.

Performance Management:

• Monitor and manage key performance indicators (KPIs) and metrics to track departmental and ground operations performance, ensuring objectives are met.

Process Optimisation:

• Identify opportunities for process improvement and implement strategies to enhance efficiency and effectiveness across customer support, operations, and ground operations.

Cross-Functional Collaboration:

• Actively collaborate with cross-functional teams to ensure seamless customer experiences and align support, operations, and ground operations with other departments.

Ground Operations:

• Manage branch coverage to ensure effective operations across multiple locations.
• Address and manage staff complaints, registration, withdrawal matters
• Handle staff enquiries, complaints and escalations
• Train and manage new staff in both customer support and ground operations.
• Develop and maintain a comprehensive training manual for staff.
• Organise and conduct online open houses on weekends to promote education services.
• Track and manage budgets related to both customer support and ground operations.
• Oversee and coordinate various projects related to customer support, operations, and ground operations.

Skills:

• Exceptional analytical and problem-solving skills.
• Strong cross-functional collaboration abilities.
• Effective communication and presentation skills.
• Leadership and strategic thinking.
• Strong vendor negotiation and management skills.

Attributes:

• Strategic thinker with a keen eye for detail.
• Data-driven and analytical mindset.
• Influential communicator and team player.
• Adaptive and open to change.
• Results-oriented and customer-focused.
• Passion for taking ownership of projects in the education industry.
• Proactive in identifying and implementing solutions to challenges.

• Position : Project Manager (LTA/TRAIN/ELECTRICAL)
• Location : Office in Changi, work site at Tuas
• Working hours : 6 days work week, Monday- Friday 8:00am – 5:30pm
  Salary (Commensurate with experience): Up to $8200 Basic + AWS + Variable Bonus + 14 days annual leave
• Duration : Permanent
• Industry : Business Consulting ( Building/Construction)

Main Responsibilities:

• Oversee project activities to ensure smooth execution of project
• Close monitoring of project resources includes manpower, transportation, equipment and tools
• Oversee that current version of local specifications – e.g. Code of Practice, Singapore Standards are accessible at the point of use
• Attend regular site coordination meetings with client/contractors/sub-contractors on project related matters
• Liaise with relevant authorities
• Ensure timely submission of monthly progress claim including claim for variation order or additional works to client
• Ensure execution of project is in compliance with Project Quality Plan, Project Safety Plan and any other relevant local HSE rules & regulations, client specification and company requirements
• Setup and oversee proper project documentation and filing, ensure traceability and availability at all times
• Prepare project quality plan and safety management plan in line with the company standards and project specification
• Ensure the project deliverable (objectives and schedule) are met, within budget and zero lost time injury
• Ensure the requirements as stated in project Quality Plan are implemented effectively
• Ensure that all corrective action for non-conformance report are properly addressed
• Assist procurement department in sourcing, negotiate and procure materials (installation) and equipment from the vendors
• In consultation with the human resource department recruit, interview and select staff with appropriate skills for the project activities
• Assist in tender administration work
• Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)
• Prepare and submit monthly, weekly, daily progress report to internal and external stakeholders.

Requirement

• Bachelor Degree in relevant engineering with minimum 5 years of relevant working experience as a project manager / Site Manager in MRT / LTA or similar project in Singapore
• Familiar with relevant authorities’ procedure, application and submission for low voltage electrical and extra low voltage (ELV) system required according to the system and regulation requirement.
• Safety training in line with MOM, company requirement and project requirement
• Training or certification in project management desirable
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]


Do visit https://lnkd.in/g34RQjP for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

As a Senior Marketing Executive, you will play a pivotal role in shaping our brand presence and driving strategic marketing initiatives.

If you are a results-driven individual with a passion for marketing and a desire to make a meaningful impact, we encourage you to apply and become an integral part of our exciting journey.

Your responsibilities will include:

• Conducting insightful market research to identify trends and opportunities.
• Planning and executing engaging marketing campaigns across various channels.
• Managing our online presence, optimizing SEO/SEM, and utilizing digital tools effectively.
• Collaborating with creative teams to develop compelling content and advertising materials.
• Ensuring consistent branding and enhancing overall brand awareness.
• Analyzing campaign performance, preparing reports, and recommending improvements.
• Planning and coordinating promotional events to connect with our audience.
• Engaging with customers to gather valuable feedback and building lasting relationships.
• Providing support for special projects and initiatives as needed, and handling other tasks assigned by the management team

• A Bachelor's degree in Marketing or a related field.
• Previous experience in marketing roles is preferred.
• Strong communication skills, both written and verbal.
• Analytical proficiency and the ability to use data-driven insights.
• Innovative thinking and creativity for developing impactful marketing strategies.
• Familiarity with digital marketing tools and social media platforms.
• The ability to collaborate effectively with cross-functional teams.
• Adaptability to thrive in a dynamic and evolving market

Self Management, Performance Bonus , Passionate , Energetic and Innovative work culture

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 3 years of relevant experience in the cleaning industry
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

About the job

The ideal candidate is a self motivated, well-organized individual who is willing to do cold calls and prospecting. Experience in food & beverage industry preferred.

Responsibilities

• Cold calling to develop prospects base.
• Willing to walk the streets to prospect for potential customers.
• Build a sales funnel and close sales for the company's dishwashing & stewarding business

Qualifications

• 3+ years' of sales experience
• Excellent verbal communication skills

Benefit

• Transport Allowance
• Monthly recurring commissions
• Salary can go up to $8,000 monthly

Requirements

• Prefer with own transport
• Well on known F&B industry

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

1. Develop and execute comprehensive marketing strategies to promote the organization's products, services, and brand image.
2. Lead and manage a team of marketing professionals, providing guidance, support, and mentorship to achieve marketing goals.
3. Conduct market research and analysis to identify target markets, customer preferences, and emerging trends to inform marketing strategies.
4. Oversee the creation and implementation of integrated marketing campaigns across various channels, including digital, print, social media, and events.
5. Collaborate with product management and sales teams to develop effective product positioning, messaging, and go-to-market strategies.
6. Monitor and analyze marketing performance metrics, prepare regular reports, and provide recommendations for continuous improvement.
7. Manage the organization's brand identity, ensuring consistency across all marketing and communication materials.
8. Develop and maintain relationships with media outlets, industry influencers, and key stakeholders to secure positive media coverage and enhance the organization's reputation.
9. Oversee the development and maintenance of the organization's website, ensuring it aligns with brand guidelines and effectively communicates key messages.
10. Serve as the primary spokesperson for the organization, handling media inquiries, public relations, and crisis communications.
11. Collaborate with internal teams to ensure effective internal communication strategies, fostering employee engagement and alignment with organizational goals.
12. Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and provide strategic recommendations.

Job Responsibilities

Sales and Business Development

• Develop and execute sales strategies to achieve or exceed sales targets
• Identify, pursue and secure new business opportunities
• Build and maintain strong relationships with clients, understand their needs and offering tailored solutions
• Explore new market segments and potential partnerships to expand company’s client base and system solutions
• Collaborate with proposal team to create compelling proposals and presentations

Proposal and Contract Management

• Assist in the development of proposals. Working in conjunction with the proposal and/or engineering teams
• Present proposals to clients and address any queries or modifications
• Negotiate terms and conditions with clients to ensure mutually beneficial agreements

Technical Expertise

• Maintain understanding of water treatment technologies, applications and industry trends
• Communicate technical details and benefits of proposed water treatment solutions to client effectively

Client Relationship Management

• Act as primary contact point for clients, addressing inquiries providing information and managing client expectations
• Continuously assess client satisfaction and seek opportunities or additional services

Job Requirements

• Bachelor degree preferably in Environmental or Chemical Engineering
• Minimum 5 years of relevant experiences
• Proven experience in sales, business development or proposal engineering within the water treatment or related industry
• Comprehensive knowledge of water treatment process, heat/energy recovery including but not limited to filtration, desalination, wastewater treatment, etc.
• Excellent communication, negotiation and presentation skills
• Ability to prioritize multiple tasks and work on own initiative
• Ability to work autonomously as well as collaboratively within a team

• Evaluating campaign performance and data analytics
• Liaising with frontend and backend departments to promote programs and campaigns
• Working closely with team and coordinators
• Website and social media platform content update and content writing
• Organising events, exhibitions and promotional activities
• Ensuring marketing plans are executed according to the project timeline
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Excellent written and verbal English & Chinese
• Handle customer complain
• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Key Responsibilities

• Responsible for prospecting sales by acquiring major brands of products and merchandise into Online platforms to increase the company distributor presence in the regional e-commerce industry.
• Constant gathering of market intelligence on industry trends, competitive development, and evaluation of potential business opportunities whenever arises.
• Responsible for sales presentation proposals and presenting sales pitches to clients/customers based on their requests and needs.
• Responsible for contract drafting proposal and negotiation.
• To plan and develop E-Commerce go-to-market business strategy to increase revenue, meet objectives together with Product Marketing Team
• Manage vendor accounts, understand vendors’ business objectives, pain points resolve issues quickly, and ensure continuous engagement and cultivation of strong rapport
• P&L Management & Sales Cadence: manage the sales pipeline and maintain revenue leadership. Provide regular reporting and forecasting to management

Experience Requirements

• Diploma/Degree in any equivalent discipline
• Min 3-5 years work experience in Business Development / Marketing and team setup
• Mandatory requirement: Proven experience working with e-commerce enablers or marketplace platforms.
• Good command of both written and spoken English and good digital skills (Microsoft office, platform knowledge, etc.
• Strong interpersonal skills and trust-building ability.
• Possess a strong sense of business acumen, strong networking skills, entrepreneurial mindset, team player, adaptive, get-it-done attitude

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Thai (to handle enquiry from Thai speaking customer and document in Thai language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

· Position: Sales Executive

· Location: North Bridge Road

· Working hours: Monday to Friday (9.30am-6.30pm)

· Salary (commensurate with experience): Up to $3,600 Basic Salary + Commission + Transport Allowance + Performance Bonus

· Duration: Permanent

· Industry: IT Support & Services

Main Responsibilities:

· Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.

· Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.

· Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.

· Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.

· Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.

· Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.

· Any other ad-hoc duties.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

· Prior experience in sales, cold calling and hunter role.

· At least 1 year of experience and Diploma holder in IT Engineering or equivalent.

· Prior experience in IT Solutions/CCTV/Technology is required.

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

We are looking for a Corporate Account Manager to create long-term, trusting relationships with our customers. The Corporate Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and exceed their expectations at all times.

If you have a flair for client communication and understand consumer behavior, we’d like to meet you!

Key Responsibilities

• Contribute directly to COMPANY’s (and GROUP’s) Sales Revenue, Profitability and Manage clients’ expectations
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sell products & services by establishing contact and developing relationships with prospects; recommending optimal solutions
• Create winning value proposals / quotations with clear propositions in terms of design, specifications, availability including after-sales delivery and maintenance
• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvement
• Identify product & services improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepare cost sheets and maintaining accurate ongoing costing or expenses for sales related orders with intent on maximizing profitability or cost reduction
• Prepare reports by collecting, analyzing, and summarizing useful and relevant information
• Maintain quality service by establishing and enforcing organization standards at all times
• Maintain professional and technical knowledge and/or accreditations
• Contribute to team effort by accomplishing related results as and when needed
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Manage the availability of stock for sales and demonstration
• Negotiate/close deals and handle complaints or objections rationally with professionalism
• Collaborate with team members to achieve better results
• Coordinate fulfilment and services delivery with internal staff, colleagues and stakeholders
• Participate in implementation activities of sales orders made to the company, providing exceptional customer experience through seamless teamwork service delivery
• Gather feedback from customers or prospects and share with internal teams from time to time
• Manage and improve vendor/partner relationships to achieve desirable outcomes for the company at all times

Key Skills & Qualities

1. Well-spoken & with good written communication etiquette
2. Have a passion for IT & equipped with all-round skills
3. Savvy in time management & organizational skills i.e. able to handle more than one project concurrently.
4. Able to work after office hours and/or extended hours whenever required
5. Analytical, self-motivated, competent and able to work independently
6. Strong sense of personal responsibility
7. Excel in problem-solving skills & a good team player
8. Capable in management, leadership and mentoring skills (critical thinking & decision-making)
9. Competent in vendor management and negotiation skills

· Position: Sales Engineer

· Location: Ubi

· Working Hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $5,000 Basic Salary + ATTRACTIVE Commission + Transport Allowance + Performance Bonus

· Duration: Permanent

· Industry: Machinery

Main Responsibilities:

· Manage existing customers and develop new customers and foster good customer relationship for revenue growth and customer retention.

· Provide pre-sales assistance and after-sales support to customers.

· Prepare quotations and follow up on sales enquiries/proposal from customers.

· Prepare sales visits, maintain customers contact database and update project status/activity reports on weekly basis.

· Support marketing activities in seminars, trade shows, conferences, and other marketing events.

· Deliver presentations and hands-on demonstrations of products, applications, and technology for the purpose of product sales.

· Able to analyse competition market/data.

· Any other ad-hoc duties assigned.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

· At least Diploma in Electrical Engineering/Mechanical Engineering or Mechatronics.

· Minimum 2 years of working experience in industrial electrical/mechanical component sales

· Prior experience with automation & motion control.

· Proficient with Windows based applications (Word, Excel, PowerPoint).

· Full product training is provided.

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Introduction :

The Enterprise Account Manager is an individual contributor role responsible for managing a portfolio of current Apptio customers. The successful Account Manager combines IT operational and financial understanding with solid business acumen. You will consistently need to position the value of Apptio’s suite of applications to your customer’s senior decision makers. In return, this position offers uncapped income potential in one of the most strategic, fastest-growing segments of the technology industry and an opportunity to join a company at the forefront of establishing de facto leadership in this new market.

This role is a key leadership role in the APAC sales team and will report directly to the VP of APAC sales.

Your Role and Responsibilities :

• Manage a portfolio of current Apptio Enterprise customers, engaging in a continual selling effort to enhance the value of the Apptio solution and create demand for additional revenue opportunities beyond the initial subscription business.
• Focus on building relationships across a range of personas and functions within the customer organization, to include IT Operations and Finance. Interact at both the senior executive and operational management level to effectively convey the Apptio value proposition and promote use and adoption within the customer’s organization.
• Manage multiple complex sales efforts simultaneously, supporting a renewal base of multiple millions of dollars in annual revenue.
• Forecast business accurately and close both new and renewal revenue opportunities for Apptio’s Technology Business Management SaaS offering.
• Articulate the Apptio value proposition to senior business leaders including the CIO, CFO, and their senior staff. Solve problems promptly and efficiently by marshaling the required Apptio resources and leading the collective team to enable customer success.
• Be passionate about ensuring a customer realizes significant value with Apptio.

Required Professional and Technical Expertise :

• Experience should be with market leading companies that dominated their segment.
• Knowledge and experience in managing a highly complex technology sales process is essential.
• Demonstrated experience with financial concepts and practices as it relates to IT management.
• Experience in selling SaaS solutions, business/financial applications, or BI solutions is a plus.
• Candidates must be able to have a credible voice with customer executive decision makers and stakeholders.

Preferred Professional and Technical Expertise :

• Requires a minimum of 10 years of highly successful enterprise technology sales experience, and/or large account management experience, with a demonstrated track record of consistent over-achievement against assigned quotas.
• Frequent travel required visiting prospects and customers.
• Need to be able to work independently from home and during travel in an unstructured and fluid capacity to meet simultaneous sales objectives.
• Remote customer and internal work required; need to be comfortable in extended phone conversations, conference calls, and remote computer sessions.
• Work or travel on a weekend is sometimes required to meet customer and prospects needs to ensure successful revenue generation.

· Position: Sales Executive (HUNTER Role) - Electrical/Mechanical Engineering

· Location: Sin Ming (Near MRT)

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $4,500 Basic Salary + Allowances + ATTRACTIVE Commission + Performance Bonus (dependent on company and individual performance)

· Duration: Permanent

· Industry: Quality Door Closers

Main Responsibilities:

· Liaise with existing customer base to provide quotations and handle any potential inquiries

· Source for new potential customers

· Conduct product trainings and overseas customers

· Customer service

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma in Electrical Engineering/Mechanical Engineering or equivalent

· At least 1 year of sales experience

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Position : Business Development Manager (MUST BE ABLE TO SPEAK JAPANESE/Geotechnical Engineering/Commercial)
• Location : North East - Paya Lebar Road
• Working hours : Monday to Friday | 9am - 6pm
• Salary (commensurate with experience) : Up to $12000 Monthly + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Geotechnical Engineering/Construction

Main Responsibilities:

• Promote the company’s products/services addressing or predicting clients’ objectives
• Keep up with the latest market and industry development landscape, define the company market positioning strategy, work closely with the company leadership and cross functional management team to design and execute the company’s business strategy
• Identify and develop top tie construction companies at each region/country especially specialized in the geotechnical market
• Build, maintain and expand relationship network in key market areas; Coordinate cross-functional team to discuss with potential global partners and support customer inquiries and due diligence
• Work with all tendering stakeholders to develop value propositions relevant to the client's needs, concerns, and objectives
• Participate in the tendering process and prepare commercial proposals as required
• Participate in pricing the solutions/services; Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Manage client expectations in respect of service delivery: keep client informed of any issues and or forward planning; By routine monitoring ensure that all project activity is aligned with contractual obligations and entitlements.

Requirements:

• Minimum bachelors degree with Engineering background, Civil / Geotechnical Engineering preferably
• At least 8 years' experience in project management, client relationship management,engineering, and / or a business development role, preferably in a construction industry
• Strong personality, goal-minded and proactive approach to teamwork, development of relationships, and a tenacity to seek out all possible opportunities
• Ability to work independently to develop the business delivery role, increasing the customer base
• Comfortable with travelling to Asia countries.
• Proficiency in English language and Japanese language is a must, to communicate and connect with Japanese clients.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Sales Engineer (Electronic Components/Technical Knowledge) - Up to $6000
• Location : Central - Clarke Quay
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $6000 + Commission + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Components
• Career Advancement: Progression to Regional Role

Main Responsibilities:

• Support Sales Manager in post-sales activities Provide technical support to customers; identifying and resolving customer challenges, escalating as required
• Build and enhance customer relationships, and understand customer requirements.
• Prepare technical presentations and customer visit reports.
• Work with customer R&D to achieve design-win of our products.
• Work together with Sales Manager to identify and target potential customers
• Occasional travelling in SEA region.

Requirements:

• Diploma or Degree in Electrical / Electronics with minimum 3 years of technical experience in power electronics.
• Technical knowledge of Electronic Components is required
• Having own existing clienteles will be an advantage
• Bilingual in English and Mandarin to communicate with Chinese Stakeholders.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Reports to: General Manager (Commercial)

Requirements

1. Education Requirements - bachelor’s degree in Quantity Surveying, Engineering or Construction

2. 10 years of experience in a similar role

3. In-depth knowledge of Singapore Construction Industry

4. Familiar with current market pricing

5. Excellent presentation and communication skills

6. Proficient in Microsoft Office PowerPoint and other general software

7. Ability to coordinate 2 or 3 tenders concurrently

Roles & Responsibilities

1. Analyse tender documents and understand the needs of the Client

2. Plan and coordinate bid preparation to ensure deadlines are met

3. To review the overall pricing of tenders and ensure the correctness of costing

4. Liaise with other managers/departments to agree on bid details

5. Maintain database for submitted tenders

6. Ability to develop tender strategies

7. Able to present to Management on the basis of offer and pricing

We are looking for a design-qualified Product Manager that is able to blend the artistic skills of product design with the strategic planning abilities of product management. You will be responsible for leading both the conceptualisation and the actualisation of product features, driving them from idea to market launch.

We are rapidly expanding and looking for like-minded people to join us. If you are keen, please email to [email protected] / [email protected]

Responsibilities

• Conduct user research to identify customer needs and generate design insights
• Create wireframes, mockups, and high-fidelity prototypes to propose and visualize new product features
• Write functional specifications and liaise with engineering team to make sure products / features are delivered according to the design
• Develop and manage a product roadmap, aligning with company goals and objectives
• Work closely with cross-functional teams, including engineering and marketing, to ensure timely and high-quality product releases
• Measure product metrics and conduct A/B tests to assess the effectiveness of designs and features
• Prioritise product and design tasks based on customer feedback, market trends, and business needs
• Lead design reviews and product planning meetings
• Track and report on key performance indicators (KPIs) related to product usage and experience

Qualifications

• Bachelor's degree in Design, Computer Science, or related field
• 3+ years of experience in product design or product management
• Strong portfolio that demonstrates expertise in design and product strategy
• Proficiency in design tools (e.g., Figma, Adobe XD) and project management tools (e.g., Jira, Asana)
• Exceptional communication and presentation skills
• Ability to work in agile development environments
• Preferable experience in evolving and scaling an existing product
• Preferable experience in HR-tech, Edu-Tech, SaaS or AI product design
• Techno/Functional consultants with prior functional solutioning/designing experience are welcomed too

Skills

• Analytical and Creative Thinking
• Excellent UX Design
• Effective Stakeholder Management
• Agile Project Management
• Team Leadership and Collaboration

About the company:

JobKred, a leading skills intelligence platform, empowers HR and corporate leaders to scale their enterprise confidently. Through intelligent, customised skills roadmaps backed by credible proficiency validations, we guide employee career progression and ensure a ready and relevant workforce.

JobKred has played a role on the national stage as the intelligence behind Singapore’s national jobs portal, MyCareersFuture.sg. Internationally, JobKred has worked with UNESCO, World Bank and the Asian Development Bank to conduct labour market research projects using its technologies, with the results aiding the policy-making processes in various countries for higher education, vocational education and lifelong learning.

JobKred is also the leading skills intelligence company in Singapore, working with hundreds of companies and trusted by government agencies, MNCs and SMEs.

Office location: 77, Ayer Rajah Crescent, #03-34/35, Singapore 139954

Job Description & Requirements

• Governance the tender process from pre-bid preparation, tender handling, post-tender analysis
• Managed the assigned tenders by working directly with key stakeholders including but not limited to commercial owners, station pricing team and network partners and P&L owners
• Responsible for bid/RFQ qualification review with commercial owner to identify the business potential of each bid
• Perform conversion between client’s bid template into internal pricing sheet
• Collect rates and service information from the station/country pricing team and network partners
• Perform sanity check on the quality of submission from station pricing team/network partner in terms of rate competitiveness, service level, rate response to client’s feedback
• Submit tender/RFQ via client-appointed platforms/formats in a timely manner
• Communicate tender results and perform analysis to all relevant stakeholder whenever is needed

Requirements

• Bachelor Degree in Business Administration, Shipping or Logistics Management, or equivalent disciplines is highly preferred
• At least 3-5 years’ experience in country pricing or regional tender team in a sizeable international freight forwarder, experience in airfreight / ocean freight operation, customer service, sales support would be highly preferrable
• Advanced excel skills with strong analytical mindset
• Good command of English in both written and oral
• Detail-oriented with strong business acumen would be an advantage

• Position : Interior Sales Designer (No Regular Site Visits Required/5.5 Days)– Up to $4000
• Location : North East – Macpherson/Paya Lebar
• Working hours : Monday to Friday | 9am to 6pm | Saturday Half Day
• Salary (commensurate with experience) : Up to $4000 + Attractive Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Interior Design

Main Responsibilities:

• Manage sales enquiry
• Manage min 2-4 projects at any one time (with the assistance of Project Coordinator/Manager)
• Understand homeowners' requirement and prepare for design proposal/mood board
• Drafting of 2D spatial plan layouts
• Prepare BC quotations
• Communicate effectively with client, vendors to address client's requirements
• Work with Project Manager to ensure full onsite project completion
• Coordinate with vendors to ensure the highest quality of onsite work deliveries
• Accompany client to designated vendors for materials, accessories and furniture selections when needed
• Coordinate with inhouse drafter and 3D team
• Source reference material and research to ensure that materials and products are fit for purpose.

Requirements:

• Diploma in Interior Design or any design related with minimum 2 years of experience in HDB/Condo projects
• Proficient in AutoCAD would be a plus
• Space planning, Microsoft Excel and powerpoint
• Ability to demonstrate a basic knowledge of materials and their application.
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684