Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

Role Description

• All administrative activity
• Seeing to it that rules and laws are followed
• The efficiency of activity and personnel
• Development activities

Know-How

• Business know-how and the necessary education and training
• Quality know-how
• Personnel know-how
• Legal know-how

Responsibilities

• Supervising that company activity and reporting follow the law and other regulations, and that confidentiality is honoured
• Participating in monthly and yearly planning
• Risk management in administration
• Executive Board work Sales and Marketing

Decision making

• Participating in administrative decision making
• Implementation of a quality management system, its use and development
• Putting into practice the planned strategies

Salon Manager job profile

Salon Manager is a professional responsible for managing the day-to-day operations of a salon. Salon Managers oversee the work of hairstylists, estheticians, nail technicians, and other salon staff. They ensure that the salon is clean, well-maintained and that all equipment is in good working order. Salon Managers are responsible for hiring and training new staff, creating work schedules, and managing inventory.

To attract the best Salon Manager for your business, it is important to write a clear and detailed Salon Manager job description that outlines the necessary skills, qualifications, and experience required for the role.

Salon Manager job description

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

Salon Manager duties and responsibilities

• Manage the day-to-day operations of the salon
• Oversee the work of other salon staff, such as hairstylists, estheticians, and nail technicians
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Manage the salon’s inventory of supplies and products
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon’s finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

Come join us to express your Andaz as Event Planning Assistant Manager if the following describes you.

You are a passionate yet patient individual who enjoys creating memorable experiences for your event clients. You believe that the sky is the limit and always strive to go the extra mile for customer satisfaction. You welcome challenges with open arms and excels in communicating with different teams.

Your Profile

• Minimum 3 years of recent work experience in Event Planning within the hotel or events industry.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Keen eye for details; creative problem-solving attitude; strong time management; and adaptable interpersonal skills.
• A relevant degree in Hospitality or Tourism Management will be ideal.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

About Care

Care is a healthcare technology company based in Singapore, focused on creating innovative digital solutions that transform the healthcare experience. With a diverse team spanning Singapore and Vietnam, we are committed to building a collaborative, growth-oriented culture. We are looking for an experienced Human Resource Manager to lead our HR operations and provide strategic support to our product development team as an HR subject matter expert.

Position Overview

The Human Resource Manager will be responsible for overseeing all aspects of HR operations, including recruitment, employee engagement, performance management, and compliance. Beyond traditional HR responsibilities, this role will also collaborate with the product development team to ensure our products effectively address HR-related features for corporate clients, such as employee benefits and claims management.

Key Responsibilities

1. Core HR Operations

• Oversee recruitment efforts to attract and retain top talent across Singapore and Vietnam.
• Develop and implement HR policies, ensuring compliance with local labour laws and regulations.
• Lead performance management and employee development initiatives, creating career growth opportunities for team members.
• Manage compensation and benefits programs, ensuring alignment with market standards.
• Promote a positive workplace culture through employee engagement programs and well-being initiatives.

2. HR Subject Matter Expertise for Product Development

1. Collaborate with the product development team to provide insights on HR processes, trends, and best practices for designing and enhancing product features.
2. Act as the internal expert on corporate HR workflows, ensuring that the Raffles Connect App meets the needs of HR teams managing employee medical benefits and claims.
3. Conduct research and provide input on features related to employee healthcare, benefits, and HR analytics.
4. Work closely with corporate clients to gather feedback on HR-related product features and translate this into actionable product requirements.

3. Cross-Border HR Management

1. Support the core software development team in Vietnam, ensuring consistency in HR policies and practices across regions.
2. Act as a liaison between the Singapore and Vietnam offices, fostering a unified company culture.
3. Ensure compliance with Vietnam labour laws and regulations, in collaboration with local HR partners or consultants.

4. Talent Development and Retention

1. Design and implement learning and development programs to upskill employees and prepare them for future roles.
2. Develop strategies to enhance employee retention, leveraging feedback and engagement surveys to drive improvements.
3. Partner with team leads to identify high-potential talent and create personalized development plans.

5. HR Data and Analytics

1. Track and analyse HR metrics such as turnover rates, engagement scores, and recruitment efficiency to inform decision-making.
2. Provide regular updates to leadership on HR trends and areas for improvement.
3. Leverage HR technology solutions to streamline processes and improve employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 8+ years of experience in HR roles, including recruitment, employee engagement, and compliance.
• Experience working with product development teams or as an HR consultant to technology organizations is highly desirable.
• Strong understanding of corporate HR workflows, including employee benefits and claims management.
• Proven track record of managing HR operations across multiple countries, particularly in Southeast Asia.
• Excellent communication and interpersonal skills, with the ability to collaborate across functions and cultures.
• Analytical mindset with experience using HR metrics to drive improvements.
• Familiarity with HR technology and systems to support operational efficiency.

Intellimaticz Pte Ltd

Role: Project Manager

Job Requisition Number: JR48563

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Key Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

As the HR Manager focusing on project work, you will be responsible for delivering key HR initiatives, ensuring that they are completed on time and within scope. You will work closely with the management and HR team to align HR projects with company goals and drive continuous improvement across the HR function. This role requires project management skill sets, alongside HR expertise.

Key Responsibilities:

• Lead and manage HR projects from initiation to completion, ensuring alignment with organizational goals and objectives.
• Develop project plans, including timelines, milestones, and resource allocation, ensuring efficient execution.
• Partner with HR team members to implement HR initiatives (e.g., employee engagement, talent acquisition, and staff benefits and wellness).
• Manage and monitor project budgets, timelines, and deliverables.
• Ensure compliance with HR policies, legal requirements, and best practices throughout all projects.
• Identify opportunities for continuous improvement and recommend HR solutions to enhance business performance.
• Maintain strong relationships with internal teams, acting as a trusted advisor on HR-related project matters.
• Analyse project outcomes and provide insights as required.

Key Requirements:

• Minimum 6 years of HR related work experience, with a proven track record in managing HR projects.
• Good knowledge of local employment laws
• Work experience in a Social Service Agency is an advantage
• Strong communication and problem-solving skills
• Ability to work independently as well as part of a collaborative team

As a Lead Project Manager (Scrum Master), you will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products. You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

Product Development

• Product Vision and Strategy:
  • Define and communicate the product vision and strategy.
  • Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis:
  • Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market.
  • Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management:
  • Collaborate with cross-functional teams, including engineering, design, Change Management, and Client.
  • Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization:
  • Gather and prioritize product and customer requirements.
  • Translate business requirements into technical specifications for the development team.
• Product Development:
  • Manage the product development lifecycle using agile methodologies.
  • Work closely with development teams to ensure timely and high-quality delivery of product features.
• User Experience and Design:
  • Ensure the product delivers an excellent user experience.
  • Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users):
  • Plan and coordinate product releases, working with Change Management teams to develop release strategies.
  • Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting:
  • Use analytics and key performance indicators (KPIs) to track product performance.
  • Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner:
  • Work hand in hand with the Product Owner to ensure seamless execution of the product strategy.
  • Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks.
  • Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts.
  • Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities.
  • Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules:
  • Lead and coordinate efforts across different modules of the product.
  • Foster collaboration and communication between teams working on various product components.
  • Ensure integration and consistency across modules to deliver a cohesive product experience.
  • Ensure that product features are consistent and harmonized across different modules and components.
    Mentor and guide team members to enhance their skills and performance.

Are you keen to support the LEGO Group to deliver outstanding and significant retail service coverage?

The Retail Planning Manager supports multiple facets of the planning process for the LEGO Retail business. This position requires collaboration with many collaborators and cross functional teams across the LEGO Group to develop and maintain flow of goods plans for each Brand Retail store and Shop at Home division. The flow plans are crafted to support the strategic financial plans focusing on inventory management and other critical metrics (sales, turn, gross margin). Through analysis and scenario planning the Retail Planner contributes valuable insights into the S&OP process.

Are you passionate about Retail planning and analysis:

• Understand and translate business needs into flow plans that encompass sales, receipts, inventory, and turns
• Collaborate with Merchandising, Marketing, Store Operations, and Finance to develop plans by channel, theme, and store for weekly, monthly, and annual plans
• Partner with the Forecast Manager to deliver a demand plan outlining risks and assumptions that facilitate discussion and consensus in the LEGO Retail S&OP process and proactively ensure alignment of changes to be consistent with updated plans
• Monitor weekly business performance, investigate deviations and re-project based on trends

Play your part in our global success!

The Retail Planning is a team within the LEGO Retail Operations and Merchandising department. We are a global team with members based in London, Boston, Billund, Singapore and Shanghai. We are a dynamic team, still in forming phase and our current process is still to be fine-tuned as we learn and grow as a team. The team consists of highly skilled people that are committed to deliver high performance and have fun while doing so.

We build an environment for collaborative business decision-making especially passionate about demand and sales planning, whilst also driving Sales & Operations Planning (S&OP). The Retail Planner position provides exposure to a wide variety of business departments and exposure to senior collaborators. You will use your analytical and forecasting ability to make recommendations to aid decision making which has a real impact on future business performance. Be part of a team that is still developing and play a role in defining our future ways of working in a global setup!

Do you have what it takes:

• Demand Planning or Supply Chain experience desirable
• Previous retail experience desirable
• Previous finance experience desirable
• Bachelor’s degree or equivalent experience
• Proficiency in Microsoft Office, advanced excel (POWER BI)
• Ideally experience working with statistical forecast models
• Preferable O9 experience or any planning system
• Night calls required 3 to 4 times a month

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office.

The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply today via our LEGO Careers Portal at: https://www.lego.com/en-sg/careers/job/retail-planning-manager-8-month-contract-6b63bc412a2b100092ed0746b1990000

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope:

• Facilitate the development of organization's goals, strategies and work plan.
• Establish and submit KPI and progress reports to senior management to monitor progress in achieving business objectives.
• Ensure KPI is effective in guiding company staffs to achieve business objectives.
• Act as a business partner to different divisions to ensure alignment of organizational strategy and business outcomes.
• Prepare documentation required for audits purposes.
• Ensure company operational practices are in compliance with industrial regulations and standards.
• Support senior management in organizational development projects as required.
• Administer and maintain Contract Management System (CMS), including training of staff on effective use of the CMS and troubleshooting any system-related issues.
• Ad hoc duties as assigned by supervisor.

Job Requirements:

• Degree in any discipline with at least 2 years of relevant experience in strategy, planning and/or governance, preferably in healthcare sector
• Excellent interpersonal and multi-task skills
• Experience with data visualization tools (e.g. Tableau) is preferred
• Strategic thinking and detail-oriented
• Experienced candidates may be considered for senior management level positions

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

We are seeking a Senior Project Manager to be the interface between project ownership and delivery. You are required to act as a focal point of contact between the Client (or his representative), and Space Matrix, ensuring the desired project objectives are delivered.

In brief

• You will be responsible for implementing an appropriate and effective project or programme management framework for multiple corporate interior fit-out projects.
• You will manage project budgets including risk allowance. monitor and control changes/variations and ensure assigned projects are completed within budgets and schedules while meeting client needs, business objectives and design guidelines.
• You will coordinate and foster teamwork between all project stakeholders and ensure that projects managers work cooperatively with the appropriate Client SMEs and keep them up-to- date on project status throughout process.
• You will manage the design and project management/ site delivery team’s performance of delegated responsibilities
• You will be responsible in negotiation and coordination with vendors and business partners through the completion of the projects.
• You will establish and prepare formal reporting arrangements on project progress for the client and Company.

• You are a project management professional with minimum 8 years of experience in the building construction industry.
• You have relevant experience of managing corporate/ workplace interior fit-out projects.
• You have a diploma or degree in Architecture/project management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

Who we are

We’re a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at hack.gov.sg.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

Your job will be to

• Coach and motivate your Product Management (PM) reports towards building good products across a wide range of government spaces. Provide consistent and actionable feedback on your reports’ product and performance to help their teams deliver on speed, quality, and impact.
• Accelerate your reports’ growth, learning, and development. Have a deep understanding of your reports’ aspirations and developmental goals to enable progress towards these.
• Work with your reports to help their teams to be more effective across
  • Vision – developing a compelling vision and strategy;
  • Empowerment – ensuring major roadblocks to product delivery are cleared;
  • Teamwork – fostering productive working dynamics whether through establishing processes, recruitment or shaping culture; and
  • Accountability – developing clear goals and metrics, and ensuring the products are making good progress
• Improve the entire PM function whether through helping PMs upgrade skillswise, recruiting new PMs, or building resources for other PMs to use
• Assess the opportunity, velocity, and traction of new and existing products and guide resourcing decisions accordingly
• Work with leaders from engineering, design, policy, and operations to guide product teams to success

We need someone who can

• Bring products from 0 to 1. We’re continually launching new products across the government, so you have to be comfortable with identifying product opportunities, rapid prototyping, and quickly finding product market fit.
• Be hands on with engineering and design. We’re a team of practitioners and our most effective leaders are able to get into the details.
• Work by coaching and supporting others to deliver impact. We function more like a VC than a company. While you will have to be directive sometimes, most of our success comes from building an environment and growing a team who can do good product work autonomously.

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Senior Finance Manager (Commodity Trading/Maritime)

Our client is a UK headquartered, reputed trading company with a significant presence in Singapore. They are seeking a Finance Manager to join their dynamic team.

This role reports to the Group Financial Controller and leads a team of 6-7 finance professionals based in Singapore.

Sound people management skills are a must for this role, must

Key Responsibilities:

• Manage the finance functions for the main trading entity and regional subsidiaries of the Group.
• Lead and mentor a team of Senior/Accounts Executives and Senior/Invoicing Assistants based across APAC.
• Ensure accurate and timely preparation of monthly management accounts and reports.
• Oversee the preparation and review of balance sheet reconciliations.
• Prepare annual financial statements for the assigned entities.
• Act as the primary contact for statutory and internal audits.
• Ensure adherence to local regulatory requirements.
• Manage cash flow to ensure prompt supplier payments.
• Handle credit line submissions for bank financing facilities.
• Maintain banking relationships in collaboration with the Treasury team.
• Partner with Traders, Credit, and Legal teams to provide necessary support.
• Conduct performance appraisals and provide constructive feedback to team members.
• Deliver ad-hoc reports and analysis for senior management.
• Undertake any other duties as assigned.

Requirements:

• 8-12 years of experience in finance roles with team management, CA/CPA Preferred and experience in Maritime or Trading is key.
• Strong proficiency in MS Office (Word, Excel, Outlook).
• Familiarity with accounting systems; experience with Microsoft Dynamics is advantageous.
• Demonstrated expertise in financial planning, budgeting, forecasting, and reporting.
• Proven ability to lead and mentor finance teams.
• Exceptional attention to detail and organizational skills.
• Strong communication skills and experience managing stakeholders.

Please note that only shortlisted candidates will be notified.

Responsibilities

· Lead and spearhead Public/ Government Service business development activities

· Plan, develop, and implement policies and strategies for the organization's growth and diversification in the local market

· Drive efforts to expand market share within Singapore

· Conduct research and analysis of business opportunities, assess potential local markets, and develop projects for new marketing initiatives

· Evaluate projects through financial feasibility studies, market research, and planning

· Collaborate extensively with other departments on local projects and developments

· Provide strategic direction in business expansion based on a thorough understanding of business administration procedures and legal requirements

· Monitor the activities of external and internal parties to achieve business objectives

· Investigate the feasibility of setting up new business ventures to agreed business and legal standards

· Communicate and interact with government regulatory bodies to ensure compliance and protect the company's interests

· Monitor relevant economic, financial, social, market, and administrative trends within Singapore

· Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

· Conduct market research on local business potentials

· Explore licensing of products and acquisition of suitable companies through alliances, joint ventures, mergers, etc

Requirements

· Knowledge in Accountancy, Business Administration, or equivalent

· Experienced in financial reporting, systems, and analysis

· Proficient in software tools and financial modeling; experience is an advantage

· Outgoing, independent, and possesses strong people skills

· Excellent presentation and writing skills

· More than 7 years of experience in management reporting, accounting, or financial analysis

· Ability to interpret financial methodology

· Working location is in Jurong East / Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About the role

We are seeking an experienced Project Manager (IT Infrastructure) to join our client on a contract basis. This is a key role responsible for leading the delivery of IT infrastructure projects for our clients in the Central Region. As a Project Manager (IT Infrastructure), you will be responsible for managing the successful completion of complex IT projects, ensuring they are delivered on time, within budget, and to the highest quality standards.

What you'll be doing

• Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
• Facilitate project meetings and presentations to keep all parties informed and engaged;
• Ensure that all project deliverables meet quality standards and contractual obligations;
• Project risk management to monitor, identify potential risks and develop mitigation plans; and
• Ensure all aspects of the project are completed and documented.

What we're looking for

• Minimum 5 years of experience as a Project Manager, preferably in the IT infrastructure domain.
• Strong project management skills with a proven track record of successfully delivering complex IT projects
• Excellent communication and stakeholder management skills
• Proficient in project management methodologies and tools (e.g. Agile, Waterfall)
• Ability to lead and motivate cross-functional teams
• Familiarity with IT infrastructure components and technologies (e.g. servers, networking, storage)
• Relevant certifications in project management (e.g. PMP, ITIL, ITSM) are preferred

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Manager (Education – Kindsville) to join our team and play a crucial role in advancing our mission.

Job Description:

The Manager (Education – Kindsville) role primarily involves managing project timelines, coordinating with vendors for outsourced design and copywriting and ensuring quality in all educational materials. He/She reports to the Deputy Director (Education) and Executive Director.

The Manager (Education – Kindsville)’s job description is as follows:

• Manage the development and timely delivery of Kindsville Times and Agents of Kindness (A-OK!) newsletters and educational materials for preschool and primary school students, in consultation with the Ministry of Education Citizenship and Character Education Branch, and coordinate with external vendors for design and copywriting.
• Oversee the production process for Kindsville Times and A-OK! newsletters from colour proofing to final print and delivery with appointed printer.
• Liaise with animation agencies to manage schedules and ensure each episode of Singa and the Kindness Cubbies aligns with content briefs and timelines.
• Ensure the Kindsville website is updated by coordinating with relevant team members or vendors.
• Oversee procurement processes, ensuring good governance and managing budgets and logistics for all assigned programmes and events.
• Establish evaluation standards to track the effectiveness of educational materials, provide post-event and programme reports, and recommend areas for improvement.
• Work closely with the education team and other departments to ensure seamless implementation of programmes.
• Maintain archives of key project documents, images and materials.

Qualities and Skills:

• An eye for detail: Strong attention to quality and design, ensuring all materials meet brand standards and resonate with young audiences.
• Interest in children’s content: An interest in children’s educational content, including stories, activities, and values-driven messaging for young learners.
• Project management skills: Proven ability to manage multiple projects and coordinate effectively with vendors and team members to meet deadlines.
• Organisational skills: Good organizational abilities for managing production timelines, budgets, and maintaining documentation.
• Adaptability and teamwork: A collaborative mindset, with the ability to adapt and contribute effectively within a team environment.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

Be Part of Our Success

· Design, configure, deploy, and maintain Wintel and Linux server environments.

· Conduct server hardening for both Windows and Linux systems.

· Lead and collaborate with the teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

· Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

· Optimize virtualization environments for efficiency, performance, and resource utilization.

· Design and manage Storage Area Networks (SAN/NAS) and backup solution, ensuring data availability, integrity, and optimal performance.

· Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

· Implement security best practices for infrastructure components and virtualized environments.

· Ensure compliance with industry standards and regulations related to infrastructure and data storage.

· Manage and remediate the VA and PT findings and GITSIR

· Develop and maintain scripts and automation tools to optimize IT infrastructure.

· Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.

· Design and deploy functional networks (LAN, WLAN, WAN).

· Familiar with network and backup devices (switches, routers, etc.)

· Maintain complete technical documentation.

Qualities We Value

· Knowledge in Computer Science / Information Systems / Information Technology or related field.

· Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server and/or Linux Server administration.

· Backup Implementation Experience with Dell EMC is a plus.

· Proven experience in designing on-prem data center architectures.

· Proficiency in configuring, managing, and troubleshooting Windows Servers and/or Linux environments.

· Solid background in network administration and architecture.

· Professional network certification (e.g. CCNP, CCDP) and cloud certification is a plus.

· Singaporean only

· Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

Manager Human Resources & Admin (European MNC)

Our client is a leading European chemicals business and are expanding rapidly in the region. They are currently looking to hire their first HR and Admin manager in Singapore to oversee an office of 11 members based in Singapore.

Working closely with the leadership team in Singapore to help in various aspects of HR.

Responsibilities:

1. Recruitment and Onboarding:

- Coordinate and participate in the recruitment process, including job posting,

screening resumes and conducting interviews.

- Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

2. Performance Management:

- Provide support to managers and employees in performance-related matters.

3. Training and Development:

- Identify training needs and coordinate relevant training programs for

employees.

- Promote a culture of continuous learning and development within the

organization.

4. HR Policies and Compliance:

- Ensure compliance with HR policies and procedures.

- Stay updated on labour laws and regulations to ensure the organization's practices align with legal requirements.

- Assist Div. Head to update staff benefits, update company handbook etc.

5. Benefits Administration:

- Propose and execution of employee benefits programs, including health insurance, retirement plans, and other employee perks.

- Administer employees with benefit-related inquiries and issues.

6. HR Administration:

- Maintain accurate and up-to-date employee records.

- Handle HR administrative tasks such as documentation, contracts, and letters.

- Hands on for Employment and dependent pass application, transfer,

cancellation etc.

- Verify staff claims.

- Working on monthly payroll and CPF contributions etc.

7. Employee Engagement:

- Develop and implement initiatives to enhance employee engagement and satisfaction.

- Organize team-building activities and events

8. Admin:

- Flight booking

- Hotel booking

Successful Applicant:

• 8+ years in a HR manager role with a good blend of established MNC's and emerging brands. You should be agile, problem solving and able to set up key HR processes and be a true business partner to the CEO.
• You must be able to contribute in all areas of HR and prioritising key tasks will be required.
• This role is based in Jurong East and works 5 days in office. (Some flexibility is possible)
• Agile, fast paced & problem solving.

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities & Requirements

Job Responsibilities:

• Report to the Merchandising Division.
• To be responsible for the overall stock control, ensure efficient system and delivery solutions
• To manage all incoming and outgoing stock in the warehouse.
• Monitor stock levels and ensure inventory accuracy
• Perform regular cycle counts and reconcile discrepancies
• Oversee the maintenance and organization of the stockroom
• Train and supervise stockroom personnel
• To generate and analyse stock/inventory reports
• Monitor stock levels for re-stocking purposes
• To develop and implement policies and procedures
• To work closely with HQ, EC, Store Operations and Warehouse and to ensure stock/inventory efficiency
• Any other job tasks required by the reporting Manager

Requirements:

• Minimum Degree in related disciplines
• Possess strong leadership with good planning and organization skills
• Possess good ability to demonstrate problem solving and analytical skills with pro-active approach
• Preferably with 3 years of relevant/retail industry experience.
• Ability to speak Japanese will be preferred
• To work closely with HQ, EC, Store Operations and Warehouse and to ensure stock/inventory efficiency
• Any other job tasks required by the reporting Manager

Staff Benefits:

• Birthday Leave
• Employee Discount
• Optical/ Dental Claim
• Career Progression

**We regret that only shortlisted candidates will be notified.

About MUJI

Lower priced for a reason.” This phrase encapsulates how MUJI first began in 1980. We launched products that might almost be regarded as substandard if based on traditional criteria. Focusing on our three priorities of “selection of materials,” “streamlining of processes,” and “simplification of packages,” we have grown into a brand with over 7,000 no-frills quality products.
This site introduces MUJI from various perspectives such as “Message from MUJI” “Products and Services” “Stores” and “MUJI's Expanding Activities.

Reporting line:

• IT Department (DSI)
• Direct collaboration with ADENES General Management and ADENES Asia BUs

Main tasks:

Loss Adjuster and Business Solutions Expertise

A solid understanding of the Loss Adjuster profession is required.

Prior experience with the insurance expertise tools suite developed by the Adenes group is preferred.

Proficiency in Ello World is necessary to assist with its integration and facilitate cooperation between the companies within the Adenes group.

The ability to leverage this knowledge to enhance business solutions and foster collaboration across various teams is essential.

1. Main mission

• To deliver all the processes, tools and partnerships required for the final establishment of an IT department for ADENES Asia.

2. Progressive transition

• Accompany the transition of the current ADENES France activities to activities exclusively dedicated to VRS Asia Pac, according to the priorities defined by:

i) The VRS Asia Pac BU

ii) ADENES General Management

iii) IT Department

Key objectives:

• Develop and implement an IT infrastructure tailored to the needs of VRS Asia Pac.
• Identify, select and integrate the necessary tools to meet local and international requirements.
• Establish strategic partnerships with local and global service providers.
• Standardise and document all processes to ensure the sustainability and scalability of the department.
• To ensure a gradual and coordinated ramp-up of activities in collaboration with internal stakeholders.

Skills required:

1. Technical and operational

Proven experience in managing IT infrastructures (Windows Server, Linux, Azure).

Strong expertise in Microsoft 365 administration, including multi-tenant organizations, Intune, and M365 Defender. Proficiency in monitoring and supervision tools. Expertise in scripting and automation with a good understanding of development and the ability to challenge application development.

Proven track record in Agile project management, particularly in cloud deployment and solution integration.

Experience in training teams on IT best practices.

Comprehensive understanding of security policy implementation, with experience in managing security incidents, SOC analysis, and incident response planning.

Solid knowledge of endpoint security and IT risk assessment, including identifying threats and deploying tailored solutions.

• Expertise in IT project management.
• In-depth knowledge of ITIL or similar processes.
• Experience in setting up IT structures internationally, ideally in the Asia-Pacific region.

2. Soft Skills

Strong interpersonal communication abilities, capable of bridging technical and non-technical stakeholders.

A strategic mindset to align IT initiatives with business objectives, ensuring effective problem-solving and decision-making.

High adaptability and effectiveness in cross-cultural, international work environments, enabling smooth interactions with diverse teams and stakeholders.

• Ability to work with multicultural teams.
• Excellent communication and cross-functional project management skills.
• Autonomy and initiative.

Profile sought:

• Education: Master's Degree or equivalent in computing or IT project management.
• Minimum Years of Experienced: 6 to 7 years

Working conditions:

• Location: Based in Singapore, with frequent travel in the Asia-Pacific region.

Language Proficiency:

• Excellent proficiency in both English and French required.
• Good German and Arabic skills are valued

Job Description:

• To comply with the FSA, including all SFSM duties as specified and in accordance with statutory requirements;
• Prepare an Emergency Response Plan, revise and update it when necessary for the premises;
• Establish the formation of CERT and submission of CERT members organization chart to SCDF;
• Ensure that the fire safety and protection systems in the buildings are maintained to the standard that meet the local statutory requirements and that the buildings are free of fire hazards;
• Perform monthly inspection on the premises to ensure fire safety compliance;
• Liaise and coordinate with SCDF on all matters pertaining to fire safety and its requirements.
• SFSM is to be present during the annual fire certificate application/renewal by PE or SCDF;
• Familiarize the occupants in the buildings with the evacuation procedures and where necessary, conduct fire drill and table-top exercise;
• SFSM will be deployed as full-time headcount at site with all benefits as per Singapore Employment Act including Singapore's gazetted holiday, annual leave and sick leave entitlements, etc

Requirement:

• Must be registered Fire Safety Manager with SCDF.
• TO be required 2 to 3 Years experience as Senior Fire Safety Manager

Be Part of Our Success

· Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.

· Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.

· Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.

· Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Qualities We Value

· Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.

· Proven experience in system engineering and oversees the maintenance of multiple IT systems that interconnects and operate together a cohesive system.

· Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).

· Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.

· Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.

· Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.

· Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.

· Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking, and security.

· In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

· Singaporean only

· Location: Ang Mo Kio / Site

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.