POSITION SUMMARY:

To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses.

KEY AREAS OF RESPONSIBILITIES:

• To achieve the store Business Goals.
• Support Brand / Retail Manager on managerial and operational aspects of the store.
• Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare.
• To develop and maintain efficient inventory management and integrity.
• Support the CRM and increase existing base of VIP customers.
• To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
• To be a role model to all staff in work performance, customer service and other relevant scope of duties.

Quality and Reputation Management

• Develops methodologies, frameworks, and strategies aligned with guest excellence and Dusit's signature guest experience
• Complies with quality standards for products and services in line with Dusit Brand and Operational Standards
• Ensures all employees receive company's service quality training
• Advises management on compliance issues and conducts quality-related activities including internal audits and validates quality processes to maintain standards
• Champion the Guest Engagement Platform
• Coordinates with management for guest expectations & satisfaction analysis to enhance service quality

Customer Experience (CX) Management

• Strategic Collaboration: Fostering collaboration and innovation with relevant divisions to ensure proper execution of all CX activities and events
• Event Planning and Quality Oversight: Manages and enhances hotel experiences by developing and executing signature activities and events focused on customer engagement and satisfaction. Maintains oversight of consistency and quality, ensuring programming is aligneds with brand's value, current trends and guest interests
• Revenue Enhancement: Collaborates with respective division heads to drive revenue through innovative CX experiences and programming, aligned with broader business goals

Sustainability Management

• Strategize and manage implementation of Tree of Life, focusing on maximizing net positive impact
• Fosster collaborations among departments and between Dusit and external stakeholders to ensure effective execution of sustainability initiatives
• Track sustainability performance and progress of "Tree of Life" in accordance with the relevance requirements and standards, and timeline administered by Corporate Sustainability and report to Corporate Office in a timely manner

Operational Brand Compliance

• Monitors compliance of all brand signatures in hotel operations, including but not limited to music, scent, decoration, equipment and set-up of facilities and activities
• Fosters collaboration with various teams in the hotel to make sure that physical brand compliance is met in all guest touchpoints
• Liaise with Marketing to work on on-brand promotional materials for CX experiences and programming

Others

Operate as a key point of ocntact for the hotel on RPS, CX, Sustainability - Tree of Life:

• Establish and maintain strong relationships with key stakeholders both internal and external on sustainability
• Source local and international content and connect / collaborate with stakeholders to enhance guest experiences
• Any other duties as assigned by the General Manager

JOB REQUIREMENTS

• Minimum education of bachelor's degree in Hotel Management or relevant discipline
• Minimum of 3-5 years in hotel operations or relevant equivalent field
• Knowledgeable in hotel operations (e.g. Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.)
• Have good English communication skills both in written and spoken
• Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail
• Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence
• Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

You will support the finance department by performing various accounting tasks. This role is essential for ensuring the accuracy and efficiency of the financial operations within the organization. You will report directly to the Finance Manager and will be responsible for maintaining financial records, preparing reports, and assisting with audits preparations.

We are seeking a detail-oriented and proactive personnel to support the Finance Manager in managing and overseeing day-to-day finance and accounting operations.

Responsibilities:

• Assist the Finance Manager to oversee and manage the finance team, fostering consistent and accurate financial management practices.
• Lead, mentor and manage the finance team to enhance performance and productivity.
• Manage and oversee the entire full spectrum of accounting function, including GL, AP, and AR
• Perform full spectrum of accounting functions in compliance with accounting standards and financial policies
• Ensure timely completion of all month-end closing activities.
• Maintain related supporting documentation to meet legal regulations and requirements.
• Coordinate and communicate with external parties such as tax agents, corporate secretarial agents, and tax authorities to ensure adherence to finance, audit and tax regulations.
• Develop, implement and manage financial planning processes in alignment with company goals.
• Preparation of GST submission
• Responsible for the accounting processes, documentation and all entries thereto including posting General Journals; ensuring that all ledgers, GL, AR, AP are reviewed and reconciled monthly
• Ensure Standard Operating Procedures and Knowledge Articles are up to date and properly documented
• Assist with other accounting duties as directed by Management.

Requirements:

• Diploma in Accounting / Finance or equivalent
• Minimum 4–6 years of relevant experience in finance or accounting roles.
• Possess minimum 2 years of leadership and team management experience
• Experienced in full-set accounting
• Hands-on experience with Netsuite Accounting Software will be an added advantage
• Expertise in accounting principles and regulations, with the ability to apply them at high speeds.
• Must be computer literate with working knowledge of Microsoft Office applications (Excel, Word etc.)
• Proactive, exercise flexibility, able to multi-task and work independently
• Excellent communication and interpersonal abilities.

Interested candidates please email your updated resume to [email protected]

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as an:

Assistant Project Manager

Job description

1. Plan the Project schedule and ensure that the work schedules are executed as planned.

2. Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

3. Assign tasks to the team when there are breakdown calls from the clients.

4. Monitor and follow up on procurement of parts.

5. Ensure the sub-con workers follow proper work processes.

6. Perform price negotiation to meet the budget.

7. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

8. Provide supervision to the Engineers and Technicians for day-to-day work activities.

9. Follow up payment from the customers.

10. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

11. Co-ordinate with the project teams for projects handover.

12. Arrange and conduct training for the staff.

13. Other duties as assigned,

Key Requirements

1. Diploma / Degree in Engineering.

2. At least 3 years of work experience in the related field.

3. Good management Skills.

4. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Remuneration:

• $3,000.00 - $4,200.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $3,000.00 - $4,200.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

1. Search For New Business opportunity

2. Meeting with Client and Immediate rectify if any non-compliance comment for project

3. Prepare Tender and submit to client

4. Prepare Progress claim base on work done on site and submit to client

5. Need to shifting works if needed

6. Able to understand project drawing and instruct to project team for work done.

7. Evaluation project team member and promote them on evaluation

8. Need to drive if company needed

9. understand Gebiz and submit tender which meet organization.

10. In Charge and fully monitoring company administration works

11. follow up all account receivable matter

12. Company may assign other scope of works when need

Job Description & Requirements

· Oversee the M&E team, comprising engineers, a coordinator, and a supervisor.

· Manage the entire project management process, including all operational and administrative procedures, and clearly communicate project expectations to team members.

· Collaborate closely with authorities, clients, and consultants to ensure all M&E systems function optimally.

· Lead the selection and appointment of subcontractors and suppliers.

· Ensure timely and efficient project progress by monitoring work against the schedule.

· Ensure all projects and works are managed according to customer specifications, meet quality standards, and comply with government regulations.

· Facilitate communication between customers and various departments.

· Manage projects to ensure budgets remain within allocated costs and margins.

· Lead the on-site M&E team to execute and manage projects efficiently, and administer all. M&E contracts with appropriate contractual expertise.

Requirement

• Bachelor in Mechanical / Electrical Engineering
• At least 5 years’ experience in the engineering and construction industry.
• Good communication and interpersonal skills.
• Ability to build and maintain effective working relationships at all levels.
• Ability to effectively prioritise tasks and solve problems when working under pressure.
• Able to work independently under minimum supervision
• 5.5 days’ work week

We are running a central kitchen and manufacturing of cooked food for our client mainly for workers who are working on site of construction, factory, shipyards and etc., we looking for a General Manager to in charge of the daily operation, marketing and general management.

He will (be):

1.Responsible for the smooth daily operation;

2. Market and growing the revenue through new business opportunities and clients;

3. Develop and execute business strategies.

4. Ensure full compliance with ISO22000 and HALAL certifications.

4. Overall in charge of all team such as logistics, warehouse, processing workers

5. Ensure products are delivered to customers in good quality, on time, in full, and with cost effectiveness.

6. Full P&L responsibility.

7. Any other duties as assigned by Management.

Requirements:

1. Minimum 10 years of relevant experience in the Food Manufacturing industry;

2. Supply chain management, marketing skills

3. Food safety knowledge

4. Analytical thinker, decision-maker with focus on action and outcomes who drives for results, highly hands-on

Responsibilities

· Works on deals assigned by the business development team and supports the pursue and bids process

· Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation

· Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support

· Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements

· Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

· Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate

· Accurately defines dependencies, constraints, assumptions and risks

Requirements

· Degree in Engineering

· At least 5 years of Technical Solutions experience and Bids experience

· Working experience with Non-Defence government agencies and Enterprises

· Strong analytical, problem-solving, and conceptual skills

· Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Store Manager - Aquascaping Gallery

Living Shrimply | Singapore's First Public Aquarium Gallery

Location: 11 Thong Soon Avenue, Singapore 787438

About Us:

Living Shrimply is Singapore's premier aquascaping gallery, specializing in professional aquascaping services and high-quality aquarium products. We're seeking a detail-oriented Store Manager to join our team and help manage our daily operations.

Key Responsibilities:

• Project Management

Oversee client aquascaping projects from inception to completion
Schedule and coordinate project timelines effectively
Plan weekly project execution and resource allocation

• Sales & Customer Service

Handle customer inquiries via WhatsApp and in-store
Convert inquiries into sales through effective communication
Build and maintain strong client relationships

• Operations Management

Supervise daily store operations
Coordinate with team members and clients
Ensure smooth execution of multiple concurrent projects

Requirements:

• Strong project management and organizational skills

• Basic knowledge of aquascaping and aquarium maintenance

• Customer-focused mindset

• Singaporean or PR only

What We Value:

• Responsibility and reliability

• Attention to detail

• Initiative and proactive thinking

• Strong work ethic

• Passion for aquascaping (experience is a plus)

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

• Responsible for full spectrum of accounts;
• Liaise with external parties for secretarial, audit and taxation related matters;
• Ensure compliance with relevant accounting standards and regulations;
• Prepare various financial data analysis reports to support management decision-making process;
• Provide overall guidance, mentorship and oversee professional growth of the Finance Team;
• Responsible for payroll-related duties including attendance record in Time Management System and Overtime tabulation;
• Ensure timely submission of regulatory reports such as GST, OED, IRAS Auto-Inclusion, etc;
• Identify and submit relevant business grant applications;
• Support Departmental Head to improvise processes for smooth application and alignment of various digitalisation systems across departments.

Requirements

• Degree in Accounting/Finance or equivalent;
• Preferably with 10 years of relevant working experience;
• Ability to delegate duties and lead;
• Strong knowledge of financial regulations and accounting standards;
• Experience in AutoCount Accounting System preferred;
• Proficient with MS Office;
• Mature and strong team player with the ability to communicate efficiently and effectively;
• Meticulous, resourceful with initiative and good motivational skills;
• Ability to work independently to meet tight deadline.

Roles and Responsibilities:

• Lead the complete lifecycle of data exchange projects, ensuring thorough planning, execution, and ongoing maintenance
• Define project parameters, goals, and expected results in partnership with stakeholders
• Develop and oversee detailed project schedules, budget estimates, and progress benchmarks
• Ensure efficient allocation and coordination of project resources, tasks, and activities to meet deadlines
• Proactively address and strategize against potential risks and obstacles to keep project momentum
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Serve as the main contact for project stakeholders, offering updates and solutions to maintain project alignment and satisfaction
• Facilitate clear and effective communication, organizing stakeholder meetings and workshops to align project goals and requirements
• Leverage sector-specific knowledge, especially in manufacturing, to adapt data exchange solutions that align with business needs and goals
• Fulfill all other duties as assigned by management

Requirements:

• Bachelor’s degree or higher in IT, Computer Science, Engineering, or a related field
• Minimum 3 years of IT project management experience, emphasizing data exchange and integration, with a preference for manufacturing sector experience
• Proficiency in web services, RESTful APIs, XML, JSON, and related data formats
• Experience with integration platforms, middleware, and ETL tools
• Strong communication, collaboration, and stakeholder management abilities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Role :

Being a Collection Manager require you to be efficient in managing and collecting outstanding account receivable from the customer. Your ability to communicate effectively, exercise empathy and exhibit strong negotiation skills will be essential in succeeding in the role.

Responsibilities:

• Managing of legal accounts in accordance to Legal Standard Operating Process including process in issuance of letter of demand, write of summon, judgement and proof of debt
• Managing of accounts routed to 3rd party collection agency for Accounts Receivable recovery
• Tracking timeline to ensure legal accounts are closed on timely basis
• Collate and justify for Accounts Receivable Write Off in accordance to Standard Operating Process
• Managing of Bill and Claim fees to ensure external. lawyer fees are recovered from legal fees collected from customer and expenses being spent on 3rd party collection agency are justified

Requirements:

• A diploma in Business, Finance, Accounting or any related field
• At least 8 years’ experience in credit management, with basic knowledge in handling legal process which involves liaison with appointed external counsel and external collector
• Proficient in Microsoft Office, with exposure to Oracle ERP preferred
• An excellent team player who is outcome and target focused
• Collaborative and comfortable negotiating with stakeholders to resolve issues
• Able to make judgment calls relating to collections/service and order holds
• Able to work under tight deadlines
• Meticulous and attentive to details

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

About Us

voco Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different

Your day to day

As an Assistant Reservations Manager, you assist with managing the guest reservations function including but not limited to advanced room reservations and group coordination service to ensure prompt service, productivity, and maximize hotel profitability. Serve as Reservations Manager in his/her absence.

FINANCIAL RETURNS

• Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.
• Work with Reservations Manager to engage with OTA’s and other external partners if and when required
• Monitor group reservation activity daily and communicate status with sales department.
• Follow up on tentative sales bookings with respective sales staff to update status.
• Promote enrolment and administer loyalty programmes for hotel guests, including IHG Rewards, InterContinental Ambassador, Kimpton Inner Circle

GUEST EXPERIENCE

• Ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner, in accordance with brand standards
• Deal efficiently and courteously with all guests’ requests by monitoring and following up with the according team members and correct channels
• Communicate fluctuations in room occupancy to operations so that appropriate staffing adjustments and efficiencies are maintained.

PEOPLE

• Manage the daily activities of the reservations staff. Schedule and assign work.
• Trains, manages and motivates the erservations team in order to provide high standard of service for customers and meet departmental and hotel targets
• Assist the Reservations Manager to supervise and manage the performance of the department and facilitate the performance management cycle throughout the year
• Ensure all staff is properly trained on systems and service standards and have the tools and equipment needed to effectively carry out their job functions
• Define reservation SOP’s

RESPONSIBLE BUSINESS

• Complete records and reports in regard to room availability and guest room commitments; forecast weekly occupancy and rate.
• Maintain historical records of reservations arrivals, cancellations and denials to assist in formulating future reservations forecase.
• Perform other duties as assigned including assisting Reservation Agents in their job functions during peak periods.

What we need from you

• Two years reservations/front office experience including supervisory experience
• Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred.
• Able to commit to working weekends and evenings (no night shift required).
• Proficiency in using Opera
• Experience working in an international hotel chain will be an advantage.
• Must speak fluent English.

What we offer
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Looking for an experince Semi Fine better still Fine Dining General Manager to manage a steak house. great personality.

List of skills need not be elaborated as for now, if you do have the experience working for any fine dining restaurants for at leaast 2 years or more. Please feel free to submit your resume and indicate your interest.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Job Responsibilities:

Build up the Training Strategy

• Designing and implementing training programs according to the needs of the company.
• Conducting research on training methods and best practices in order to create new training programs.
• Preparing reports on training needs and progress in order to inform management decisions.
• Conducting approved leadership or workshops on topics not limited to conflict resolution or effective communication skills.
• Providing project management for organization-wide projects/initiatives as required, facilitating team efforts and helping to define project goals, timelines, resource requirements and planning to cope with challenges and conflicts.
• Driving training marketing communication ensuring a strong learning culture is nurtured.
• Provide value-adding support to division heads in developing our talents.
• Assist with Talent Management, Succession Planning
• Manage and execute Employee Survey and Action Plan.
• Develop, review and update learning & development policies (if any)
• Market research, training vendors’ evaluation and customization.
• Designing and development of training interventions to address L&D needs.
• Develop Training Calendar, communication plan and manage training budget.
• Manage the learning app (Atiome) for staff and implement new initiatives to the app. To create content and hype for the application.

Training Facilitation

• Conduct orientation programmes for new hires and any related training programmes for staff.
• Conceptualize and implement the collection and analysis of evaluation data pertaining to learners’ behaviour e.g. learning preferences for topics, time of learning etc. for decision making impacting learning design.
• Implement Modular Training Framework for Staff by consulting with stakeholders on the creation and maintenance of Learning Pathways and Learning Management system (LMS).
• Conceptualize and operationalize the Organizational Leadership Framework.
• Monitor and follow up on training evaluation and feedback through various channels to measure, track and enhance training quality and effectiveness.
• Perform data analytics and reporting on training enrolments, operations and other activities.
• Implement process/continuous improvements using automation tools, through reviewing job redesign, implementation of self-service capability, etc to enhance work efficiency and productivity of the company.
• Develop and implement learning content and materials.
• Perform learning evaluation, data analysis and develop learning reports on a regular basis.
• Support the planning and execution of new learning implementation & initiatives.

Build Employer Branding

• Manage graduate trainee/ relevant programmes with local or overseas institution.
• Establish and build relationship and rapport to internal and external stakeholders and institutions to build company's presence in Singapore.
• Support recruitment and build employer branding.

Training Administration and others

• Manage and support not limited to sourcing for vendors/programs, procuring the programs, managing all staff course enrolments, handling exceptions, liaising with internal and external training providers on training design, evaluating training contents, customizing and developing training programs, materials, etc, and making logistics and other arrangements.
• Facilitate any training grants and funding and absentees payroll.
• Ensure learning records are accurately maintained and updated in the system.
• Oversee and ensure proper documentation and content and vendor management.
• Maintain records, documentation and database for programmes/initiatives.
• Assist in company events & handle logistic arrangements.
• Manage employee engagement calendar and corporate events
• Support any training related initiatives and projects.

Job Requirements:

• Bachelor’s Degree in Human Resources or related / similar discipline, with at least 5 years of relevant L&D experience, along with experience in conceptualizing and implementing leadership and talent development framework.
• Good communication skills, able to do stand-up training delivery and content development
• Current knowledge of effective learning and development methods
• Familiarity with e-learning platforms and practices
• Experience in project management and budgeting
• Proficient in MS Office and Learning Management Systems (LMS)
• Strong communication, project management, and budgeting skills are required.
• Proven experience and knowledge of effective learning methods are essential.
• Proactive and creative and resourceful to create exciting training programmes
• Highly resources on tapping on latest training methods/ creative ideas to make training fun and enriching
• Excellent communication and negotiation skills; sharp business acumen
• Ability to build rapport with employees and vendors

Key Responsibilities:

• Manage end-to-end project lifecycle, including planning, execution, monitoring, and closure, ensuring projects are completed on time, within scope, and budget.
• Collaborate with clients, consultants, and internal teams to define project requirements, deliverables, and timelines.
• Develop and maintain project schedules, budgets, and resource allocation plans.
• Ensure compliance with fire protection standards, regulations, and codes throughout project execution.
• Supervise and coordinate the work of subcontractors, engineers, and field technicians.
• Conduct regular site inspections to monitor progress, ensure quality standards, and address any issues.
• Prepare and present progress reports to stakeholders, highlighting milestones, risks, and mitigation strategies.
• Facilitate effective communication among project stakeholders to ensure alignment and timely resolution of challenges.
• Lead risk assessment and implement strategies to minimize project risks.
• Drive continuous improvement initiatives to enhance project efficiency and outcomes.

Qualifications and Requirements:

• Bachelor’s degree in Mechanical Engineering, Civil Engineering, Project Management, or a related field.
• Minimum of 5 years’ experience managing fire protection or related construction projects.
• Strong knowledge of fire protection systems, codes, and standards (e.g., NFPA, FM Global, or equivalent).
• Proven ability to manage multiple projects simultaneously and deliver high-quality outcomes.
• Proficiency in project management software (e.g., Microsoft Project, or equivalent).
• Excellent problem-solving, leadership, and decision-making skills.
• Strong communication and interpersonal skills to effectively collaborate with clients, team members, and stakeholders.
• CSCPM and Managing WAH certification is required.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• To lead and manage the full duties of a Fire Safety Manager for Factory in accordance to the Fire Safety Act and its subsidiary regulations.
• To prepare and execute the Emergency Response Plan (ERP) for the premises and distribute the ERP to the occupants of the premises.
• To advise and recommend a list of fire-fighting equipment for the Company Emergency Response Team where applicable.
• To train, coordinate and supervise the Company Emergency Response Team for the premises in first-aid, firefighting, and evacuation in the event of fire or other related emergencies.
• To conduct daily checks and inspections within the premises and remove or cause to be removed any fire hazard that is found within the premises and prepare monthly FSM inspection report.
• To supervise the maintenance of Fire Safety works in the premises and follow up on the repair or replacement as and when necessary.
• To conduct in-house fire drills for the occupants of the premises at least once or twice in every calendar year or on such occasion as may be directed by the commissioner or SCDF.
• To conduct at least 2 table-top exercise within the premises each year and to evaluate the ERP for those premises and to record minute of meetings and provide feedbacks for improvement.
• To furnish incident report and investigation report in the event of fire and other related emergencies, including fire drills and table-top exercise.
• To conduct necessary training and regular briefing to the occupants in the premises in support of Fire Safety such as: first aid, firefighting, and evacuation in the event of fire or other related emergencies
• To supervise those premises with Fire Command Centre on the operation in the event of fire and other related emergencies.
• To prepare Fire Safety guidebook and support the Fire Management System setup for the occupants of the premises.
• To carry out Fire Risk Assessment of the premises and recommended areas of improvement.
• To ensure annual Fire Certificate Renewal for premises with PE Endorsement.
• To perform any other tasks as and when assigned by Superior.

Minimum Diploma

Minimum 2 years experience

Must have certification by SCDF as FSM

Job Description

1. Project planning and execution included resource management, control and co- ordination with subcontractors, suppliers and Consultants.

2. Preparation of the project schedule. Prepare for drawings in accordance with design and classification requirements.

3. Check and and analyse drawings, authority requirements and tender specifications.

4. Monitor project quality of workmanship and compliance with requirements.

5. Implement correct working methods, observe all safety rules & regulations.

6. Attend Technical & progress meeting with owner.

7. Visit site to solve interferences during construction and updating of As-Built drawings according on site.

8. Supervise testing & commissioning works done in according on site.

9. Prepare checklists, procedures and close out comments of the projects.

10. Preparation of progress claims.

11. Follow the aftermath of the projects

Requirements

1. Diploma / Degree in M&E / LEW

2. At least 5 years working experience in construction industries

3. Good communication skills, independent & self-motivated

4. Knowledge in design & implementation of ACMV system

Responsibilities:

• Responsible for overall creation of BIM models.
• Facilitate use of composite trade models in construction coordination/clash detection meetings and provide detection reports by the identification and resolution of all hard and soft collisions.
• Communicate with the Consultants and coordinate the data extraction sets required by the construction trades and ensure that these requests are met.
• Coordinate with the Consultants to document and update design changes in the field in a timely manner.
• Work with Lead Fabrication Modellers to integrate 3D fabrication models with the updated design model to ensure compliance with design intent prior to approval and installation.
• Attend VDC/Technical meetings and progress meeting with the consultants and Developer. Organise, initiate and lead all walkthrough sessions.
• Assist VDC Manager, collect information from site coordinators and create VDC progress, simulations and schedules for presentation.
• Support Project Management on all VDC and IDD related matters.
• Responsible for accurate and organized Revit (BIM) models and generate schedules, concrete body plans, combined service drawings and other relevant shop drawings from BIM Models.

Requirements:

• Degree/Diploma or equivalent in Architectural / Civil & Structural/ Electrical & Mechanical.
• Well versed in AutoCAD, Revit Architecture, Structure, MEP, Navisworks, Enscape and Synchro.
• Must possess relevant BIM or VDC (Diploma or Training Certification) At least 5 years’ experience of BIM modelling and coordination in construction firm of a large project.
• Able to work with minimum supervision and able to manage tight deadline.

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills