Ecommerce cum Retail Sales Assistant

Working days: 5.5days
Working hours: (Mon-Fri) 10.30am-7pm (Sat) 10.30am-3pm
Salary: $1800 - $2500
Location: Oxley Tower, Tanjong Pagar

Requirements:

• Experience in Business / Retail / Social Media Marketing / Ecommerce

Responsibilities:

• Assist in daily operations of retail & e-commerce
• Packing and sorting of online orders
• Restocking and reporting of stocks
• Liaising and building rapport with customers and handle their enquiry independently
• Assist in running company’s social media platforms
• Handling admin work & other adhoc duties

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary range: $4000 to $5000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: Odeon Towers

Job Description

• Lead and mentor team members to develop and implement strategies to achieve monthly and quarterly sales targets, increase revenue and expand market share in both existing and new markets
• Work closely with team to enhance their proficiency and product knowledge, enabling them to sell effectively to our distributors and retailers
• Build and maintain relationships with distributors, retailers and key stakeholders to ensure effective communication and collaboration
• Drive business by identifying new business opportunities, drive growth through identifying and meeting potential clients and building positive relationships
• Facilitate clear communication across departments to ensure smooth daily operations
• Develop and manage budgets, ensuring cost-effectiveness while meeting sales targets
• Conduct market research to stay informed of industry trends, competitor activities, customer demands and suggest ways for improvements
• Dashboard reporting on sales performance for product line and distributor/region sales through data collection and analysis
• Oversee logistics operations to ensure timely, accurate and cost-effective delivery of products
• Oversee inventory management, monitor products availability
• Coordinate with warehouses, freight forwarders, and third-party logistics providers to resolve any issues and ensure smooth shipping and fulfilment
• Generate reports, maintain accurate and up-to-date records of orders, shipments, inventory levels and other logistics-related data
• Support in internal and external audits

Requirements

• Min Degree in Business, Sales, Logistics & Supply Chain or any relevant field of study
• At least 3-5 years of relevant work experience in a sales or business development role or equivalent
• Possess leadership experience, with the ability to motivate and manage a diverse team, experience in managing budgets and forecasting sales targets
• Possess driving license class 3/3A
• Able to travel overseas for business trips when required
• Open to work in warehouse when required
• Open to work on some weekends/public holidays for company events

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Ecommerce cum Retail Sales Assistant

Salary: $1800 - $2500

Working Days: 5.5days

Working Hours: (Mon - Fri) 10.30am - 7pm, (Sat) 10.30am - 3pm

Working Location: Oxley Tower, Tanjong Pagar

Responsibilities:

• Assist in daily operations of retail & e-commerce
• Packing and sorting of online orders
• Restocking and reporting of stocks
• Liaising and building rapport with customers and handle their enquiry independently
• Assist in running company’s social media platforms
• Handling admin work & other adhoc duties

Requirements:

• Experience in Business / Retail / Social Media Marketing / Ecommerce

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Salary range: $4000 to $5000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: Odeon Towers

Job Description

• Lead and mentor team members to develop and implement strategies to achieve monthly and quarterly sales targets, increase revenue and expand market share in both existing and new markets
• Work closely with team to enhance their proficiency and product knowledge, enabling them to sell effectively to our distributors and retailers
• Build and maintain relationships with distributors, retailers and key stakeholders to ensure effective communication and collaboration
• Drive business by identifying new business opportunities, drive growth through identifying and meeting potential clients and building positive relationships
• Facilitate clear communication across departments to ensure smooth daily operations
• Develop and manage budgets, ensuring cost-effectiveness while meeting sales targets
• Conduct market research to stay informed of industry trends, competitor activities, customer demands and suggest ways for improvements
• Dashboard reporting on sales performance for product line and distributor/region sales through data collection and analysis
• Oversee logistics operations to ensure timely, accurate and cost-effective delivery of products
• Oversee inventory management, monitor products availability
• Coordinate with warehouses, freight forwarders, and third-party logistics providers to resolve any issues and ensure smooth shipping and fulfilment
• Generate reports, maintain accurate and up-to-date records of orders, shipments, inventory levels and other logistics-related data
• Support in internal and external audits

Requirements

• Min Degree in Business, Sales, Logistics & Supply Chain or any relevant field of study
• At least 3-5 years of relevant work experience in a sales or business development role or equivalent
• Possess leadership experience, with the ability to motivate and manage a diverse team, experience in managing budgets and forecasting sales targets
• Possess driving license class 3/3A
• Able to travel overseas for business trips when required
• Open to work in warehouse when required
• Open to work on some weekends/public holidays for company events

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position: Ecommerce cum Retail Sales Assistant

Working days: 5.5days
Working hours: (Mon-Fri) 10.30am-7pm (Sat) 10.30am-3pm
Salary: $1800 - $2500
Location: Tanjong Pagar

Requirements:

• Experience in Business / Retail / Social Media Marketing / Ecommerce

Responsibilities:

• Assist in daily operations of retail & e-commerce
• Packing and sorting of online orders
• Restocking and reporting of stocks
• Liaising and building rapport with customers and handle their enquiry independently
• Assist in running company’s social media platforms
• Handling admin work & other adhoc duties

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $3500.00 to $4200.00
Working hours: 5 days, 9am – 5:30pm
Working Location: Changi Airfreight Centre

Responsibilities:

• Assist Local Customers and overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with Local Customers and overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails and schedule appointments for sales.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Ensure all data are updated in system/spreadsheets and work closely with HQ Marketing Manager for further development and support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Good knowledge of both Freight operations and sales processes
• Min 4 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Location: Gul Crescent

Working Hours: 8.15am - 5.30pm
Working Days: 5 Days [Monday - Friday]
Salary: $3000 - $4000 + $1020 (transport allowance)+ $70 (phone allowance)

The role is to market a full range of Professional & Industrial Cleaning equipment, and accessories & tools, to corporate customers, with an emphasis in oil and gas sectors.

Responsibilities:

• Serve existing assigned accounts and prospect potential new customers
• Learn & familiarise our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
• Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels

Requirement

• Polytechnic Diploma or equivalent; preferably in a business associated or engineering related field
• Experienced in corporate/industrial sales, especially in the oil and gas setting
• Preferably hold a Class 3 driving license and own a car

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Senior Sales Executive (Air & Ocean Freight Forwarding)

Salary Range: $3500 to $4200

Working hours: 5 days, 9am – 5:30pm

Working Location: Changi Airfreight Centre

Responsibilities:

• Assist Local Customers and overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with Local Customers and overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails and schedule appointments for sales.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Ensure all data are updated in system/spreadsheets and work closely with HQ Marketing Manager for further development and support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Good knowledge of both Freight operations and sales processes
• Min 4 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Summary:

• Vehicle insurance company
• Salary: Up To $2,500 + commission
• Location: Bishan
• 5 days work week (1 day WFH after confirmation)
• Timing: 10am - 6pm
• 90% administrative 10% sales related jobs
• Transferrable to sales role if keen
• Entry level / fresh grad who are keen in admin & sales welcomed to apply!

Key Responsibilities:

• Respond to customer enquiries and follow up via phone call / email
• Process new insurance applications, renewals, endorsements, and cancellations
• Generate quotations for the clients
• Prepare and issue policy documents / invoices
• Guide clients on claim processes and assist with claim submissions
• Coordinate with insurer to ensure timely processing of claims
• Perform other duties assigned by the manager

Requirements:

• Entry level / fresh grad are welcomed
• Min. Higher Nitec qualifications
• Tech savvy

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Position : Sales Admin or Coordinator (Customer Service)
• Location : Kaki Bukit
• Working hours : 5 days (Monday -Friday 9.00am-6.00pm)
• Salary : Up to $3200 Basic + Commission + Mobile + AWS + VB
• Duration : Permanent
• Industry : Suppliers of window and door technology, automatic entrance systems and building

Main Responsibilities:

• Provide support for sales team members from pre- to after-sales.
• Processing paperwork, maintaining accurate records, and updating entries with regard to sales figures and key data.
• Collaborate with colleagues to resolve any problems relating to documentation or sales-related activities.
• Scheduling appointments, performing administration work for jobs, answering customers’ inquiries, and updating customer order status in a timely manner.
• To schedule jobs, projects, or deliveries and coordinate between internal and external parties
• Collate sales leads and distribute/assign them equally among sales team members
• Create Performance indicators for the sales team to follow
• Close monitoring and creation of monthly sales forecasts and reports of sales performance indicators for the Directors to review.
• Process product or service orders and sales quotations.
• To be accountable and reachable during non-working days or hours.
• To monitor inventory stock level and provide inventory forecast.
• Perform other ad hoc assignments as and when required.

Requirements:

• Have knowledge of basic spreadsheet and word processing creation software.
• Minimum of a Diploma in engineering or business.
• Knowledge of MS Office,
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Our client is a Automotive Industry. Due to their current expansion plan, they are looking for a Temp Sales Assistant to join their team, in hopes of developing the current high performing team.

Job Descrpition:

• Assist customers with inquiries about products, providing excellent customer service and support throughout the shopping experience.
• Process sales transactions efficiently using point-of-sale systems, ensuring accuracy and a smooth checkout process.
• Maintain the store’s appearance, ensuring that merchandise is neatly displayed, shelves are stocked, and the environment is clean and welcoming.
• Support the sales team by replenishing stock, organizing promotional materials, and assisting with sales events.
• Handle basic customer service tasks, such as returns or exchanges, in accordance with store policies.
• Collaborate with team members to achieve sales goals and contribute to a positive work environment.
• Assist with other duties as assigned, such as inventory checks or restocking products.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We love Sales-driven interior designers who deserve a basic salary and good commission.

The potential income is up to $150,000 per year.

Main Responsibilities:

• Handle sales enquiries, find leads
• Prepare proposal and quotation based on customers' requirement and design
• Propose and present conceptual design to customer
• Project coordination and site supervision
• Work closely with subcontractor and supplier to ensure project completion
• Undertake design projects from conceptualization to completion
• Advise clients on space planning and design concepts
• Assist in material proposal and products sourcing
• Travel to project site during renovation period

Job Requirement:

• Team player and able to work independently
• Persistent, self-motivated and sales driven (Attractive Commission)
• Strong interpersonal skills and possess good working attitude
• Highly responsible, reliable, ability to work under pressure in a fast-paced environment
• Prepared to work on weekends when required
• Have handled residential and landed houses, preferably
• Preferably at least 8 years of experience as a sales representative in Interior Design / Construction

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The National Institute of Education invites suitable candidates to join the Office of Academic and Faculty Affairs (AFA) as a Manager, AFA. This is a 2-year contract post.

ABOUT THE OFFICE OF ACADEMIC AND FACULTY AFFAIRS (AFA)
The Office of Academic and Faculty Affairs oversees the recruitment as well as the career and leadership development of NIE faculty. Day-to-day operations include the full spectrum of administrative processes for faculty appointment, promotion & tenure, contract renewal, and appraisal of faculty. The Office also manages start-up grants, faculty-related data management systems, and faculty recognition awards. Additionally, the AFA Office works closely with the Academic Departments, Human Resource, and IT departments of NIE to ensure the smooth running of all matters related to faculty processes.

JOB SCOPE
The job of the Manager, AFA, is to work collaboratively with the AFA team to manage and perform administrative processes that come under the purview of the AFA Office. The scope includes:

Responsibilities

Management of Faculty-related Processes

• Oversee administrative and evaluative processes for faculty appointments, promotions & tenure, contract renewals, lecturer promotions, and emplacements, ensuring alignment with NIE and NTU guidelines.
• Review dossiers and documents submitted by faculty to ensure accuracy and adherence to university policies.
• Provide guidance and prompt responses to faculty and administrators on faculty-related matters.
• Identify and implement enhancements to streamline faculty-related operations.

Faculty Engagement, Development, and Special Projects

• Organise professional learning communities and engagement sessions to enhance faculty understanding of NIE policies and guidelines.
• Support the operationalisation of faculty development and talent attraction initiatives.
• Collaborate with the Assistant Director and team to design and administer faculty surveys aimed at improving engagement.
• Assist with the planning and rollout of faculty development strategies and initiatives.
• Conduct research, including literature reviews and environment scans, to support faculty development projects.
• Monitor global trends in faculty engagement and development to align NIE’s practices with international standards.

Faculty-related Data Management Systems

• Manage faculty-related data systems (e.g., Student Feedback on Teaching, Academic Workload System, Publications and Research Database System).
• Work with the Digital Solutions Department to troubleshoot technical issues and recommend user-friendly solutions.
• Utilise data analytics to support decision-making and optimise faculty-related processes.

Administrative Support

• Provide secretariat support for meetings, including taking minutes and preparing reports and presentations.
• Draft and maintain advisories, user guides, and standard operating procedures for faculty processes.

Requirements

• A University Degree.
• At least 5 years of relevant experience. Experience in academic administration, HR, or academic publishing in a University setting is advantageous.
• Proficiency in Microsoft Office applications, especially Excel.
• Strong writing, analytical, and organisational skills.
• Exceptional attention to detail, time management, and interpersonal abilities.
• Capacity to manage multiple tasks and interact effectively with stakeholders at different levels.
• Self-motivated, proactive, and resilient.
• Familiarity with digital tools and an ability to leverage technology for process optimisation.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

HR Role:

• Solid knowledge of Singapore's payroll and MOM framework
• Prepare monthly payroll, employee benefits and others
• Handle work pass applications
• Liaise with insurance agents
• Maintaining employee records
• Oversee any MOM-related matters, survey and other HR administrative functions
• Collaborate with cross-functional teams (especially Finance) to ensure successful project execution.

Key account Role :

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget

Income’s Actuarial team aims to create exponential value and cultivates a dynamic learning culture. We are a strong partner with other departments to transform and innovate the delivery of simple, honest and customer-focused insurance solutions. You will be an integral member of the Actuarial General Insurance Team who will work in collaboration with other key team members, the Business Department and Claim Department on key functions pertaining to General Insurance pricing.

Key Responsibilities

• Provide data-driven insights using external and internal data sources to enable business initiatives via portfolio management
• Drive discussion with underwriters and claims team to gather insights into business and claim trends
• Provide pricing and analysis support to business stakeholders
• Develop automation solutions to actuarial work processes
• Ensure deliveries follows the department's best practice on risk and compliance

Requirements & Competencies

• Good progress in actuarial qualifications with 3 - 5 years of relevant experience in General Insurance pricing or portfolio management actuarial function
• Experience in using data software & machine learning software will be added advantage
• Strong team player who is adaptable, open to a dynamic working environment and willing to explore new ways of working
• Excellent analytical and communication skills

General Description:

Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as a Client Lifecycle Management (CLM) Business

Programme Manager

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platforms and Transformation (“P&T”) is the team responsible under BOS Global COO (“GCOO”) to build and manage strategic programme for Bank of Singapore. The team is responsible for strategic initiatives including the Client Lifecycle Management (CLM) Programme, Group Wealth Platform Programme. The team is also in charge of financial markets and client data as well as the Agile practice at BOS. x

Reporting to the Head of P&T Management Office, the CLM Business Programme Manager will oversee the end-to-end execution of Client Lifecycle Management programme. This programme will enhance the lifecycle of client engagement, ensuring compliance, enhancing the client experience, and driving operational efficiency. This role requires a strategic thinker with strong project management skills and a deep understanding of client lifecycle management processes.

Main Duties:

Role and Responsibilities

Programme Leadership:

• Implement the Target Operating Model of Client Lifecycle Management (CLM) and lead cross-functional teams to ensure the successful execution of CLM initiatives and system implementationEstablish and maintain key programme level artefacts to monitor delivery progress
• Coordinate the preparation of material for, and facilitate the CLM Programme Steering Committee
• Manage implementation planning – giving consideration to technical go live, data migration, business rollout and process transition

Project Management:

• Manage multiple initiatives and project phases simultaneously, ensuring they are delivered on time, within scope, and within budget
• Utilise project management methodologies to track progress, manage risks, and report on status

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders, including project sponsors, consultants, project managers and internal project teams
• Facilitate communication and collaboration between departments to achieve CLM objectives
• Collaborate with stakeholders to ensure impediments, risks, and dependencies are escalated and addressed in a timely manner

Performance Monitoring:

• Maintain key performance indicators (KPIs) to measure the effectiveness of CLM processes
• Analyse data and feedback to identify areas for improvement and implement changes accordingly

WORK EXPERIENCE, SKILLS, AND EDUCATION REQUIREMENTS

• Bachelor’s degree in business administration, Finance, or a related field. A master’s degree or relevant certification (e.g., PMP, Six Sigma) is a plus
• Minimum years of experience in programme or project management, preferably in Client Lifecycle Management or a related field
• At least 10 years of experience in a Programme Manager role
• Proven track record of managing complex projects and leading cross-functional teams.
• Excellent project management skills with proficiency in project management tools (e.g., MS Project, JIRA)
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Analytical mindset with strong problem-solving abilities
• Ability to work in a fast-paced environment and manage competing priorities