F&B Operations Manager

Job Responsibilities:

• To oversee outlets operations and ensuring the outlet profitability and operational efficiency.
• Analyze financial performance to formulate, develop and implement plans to improve sales and profitability of the Company.
• Monitor, measure and report on Food Court development plans and achievements within agreed formats and timescales.
• Create a sound and strong working relationship with all staffs.
• Able to manage all controllable and uncontrollable expenditure of the assigned outlet within the Company’s directions.
• Ensure quality of food, quality of customer service and cleanliness of the outlet and maintained consistently at all times.

Requirements:

• A strong passion for food & beverage.
• Strong analytical skills.
• Leadership with strong influential and coaching skills.
• Good interpersonal and communication skills.
• Training will be provided for candidates without relevant working experience in Food & Beverage industry.

Our Client:

• Investment Management Industry.
• Mon to Fri, 9.30am to 6.30pm
• Tai Seng
• UP $7000 Basic + Commission + Performance Bonus

Our Client, is a family office for a local ship bunker in Singapore. They are the investment arm that specialises in working with High Net Worth individuals and institutions for Private Equity Real Estate ​​​​​​& Alternative Investments.

Responsibilities:
The Relationship Manager will be responsible for managing and servicing a portfolio of investment clients, as well as identifying new business opportunities to grow the client base.

• To develop and execute strategies for attracting new investors and securing investment commitments.
• Identify, engage, and maintain relationships with high-net-worth individuals, institutional investors, and family offices.
• ​Identify new business opportunities to grow the client base
• Work closely with other teams to develop investment solutions tailored to the clients' needs, and keep up-to-date with market trends and industry news.

Requirements:

• Possess a pool of accredited investors.
• Successful sales track record as this is a hunter role
• Experience in investment management, financial planning, portfolio management or related fields
• Proven record of effectively guiding clients through investment processes while managing expectations will be preferred.
• Strong knowledge of the financial market trends, investment products and strategies.
• Bachelor's Degree in Finance, Economics or related field

Other information:

• Location: Tai Seng
• Mon to Fri: 9.30am to 6.30pm
• Salary + Commission + Performance Bonus

For interested applicants, please click "QUICK APPLY" or send your resume to: [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Yueh Hua, Karen | EA Reg No: R1658726

JTE Recruit Pte Ltd | EA Lic No: 14C7215

At Seagate, our Legal and Government Relations Department is a vibrant, innovative, and engaged team. Our attorneys and professionals collaborate closely as trusted business partners to advance Seagate’s strategic goals. Our mission is to protect Seagate, deliver exceptional services, foster sustainable partnerships, and cultivate a top-tier team. We take pride in our impactful and interesting work, mutual support, and having fun together.

Within the legal department, the contracts team manages all transactions for Seagate, including sales, procurement, facilities, IT, and supply contracts. We also provide guidance and support for the acquisition and sale of goods and services. Our contracts team is dedicated to delivering outstanding support to our internal business partners.

Job Description

Draft and negotiate contracts: Manage a portfolio of purchasing and related contracts supporting Seagate’s APAC operations.

Collaborate with Seagate attorneys: Draft and negotiate contracts and other legal documents under the general supervision of a Seagate attorney, using standard templates.

Determine business requirements: Work with internal requestors to understand business needs and negotiate contract terms accordingly.

Review various contracts: Oversee marketing, promotions, facilities, IT, and general procurement contracts.

Identify non-standard terms: Collaborate with attorneys and relevant stakeholders to review and approve non-standard contract terms.

Contract management: Independently manage contract workflow and approval processes, ensuring compliance with Seagate policies.

Maintain contract database: Keep an updated database throughout the contract lifecycle, from drafting and signing to amending, renewing, terminating, and archiving.

Balance workload: Share responsibilities with other contract managers and paralegals to maintain a balanced workload within the department.

Cross-functional support: Assist other areas of the legal department, including compliance, dispute resolution, intellectual property, government relations, and labor law, and coordinate between Seagate attorneys and outside counsel.

Drive process improvements: Manage and lead ad hoc projects aimed at improving processes.

Job Requirements

· A minimum of 10 years in a contracts manager or similar role.

· Experience managing procurement contracts in Singapore, Malaysia, and India is highly desirable.

· Experience in supply chain operations is advantageous.

· A motivated self-starter who excels as a collaborative team player.

· Ability to exercise independent judgment and employ creative problem-solving skills.

· Thorough understanding of the role’s implications in protecting Seagate.

· Capability to make sound business recommendations.

· Proficient in managing and prioritizing multiple contracts, tasks, and projects.

Your experience includes:

· Managing and negotiating contracts.

· Managing a contracts database.

· Interviewing internal clients to understand business requirements.

· Converting business requirements into contractual requirements.

· Summarizing contracts and legal documents for internal review.

· Summarizing contracts for stakeholders.

· Reviewing and explaining internal policies to stakeholders.

· Preparing general business reports and correspondence.

· Experience with cross-functional projects and teams for process improvement or problem-solving.

· Proficiency with Microsoft Word and other Microsoft Office software products.

Job Responsibilities:

1. Strategy Development:
- Develop and implement pre-sales strategies to support the sales team's efforts in achieving revenue targets.
- Collaborate within pre-sales team to align efforts with the overall business strategy.
- Act as a solutions SME representing SenseTime at internal and external events.
2. Customer Engagement:
- Build and maintain strong relationships with potential and existing clients.
- Assess customer strategic needs and discover key business requirements to propose SenseTime products, solution and services, articulating advantages and compelling business value
- Design tailored solutions and process transformation recommendations to meet current and future business needs
- Ensure a high level of customer satisfaction throughout the pre-sales process.
3. Technical Expertise:
- Possess in-depth knowledge of the company's products or services and be able to convey their value to potential clients.
- Conduct business-focused discovery sessions, presentations, demonstrations proof of concepts
and pilots
- Work with various teams on event / demo preparation, setup and support
- Stay up to date with industry trends and emerging technologies relevant to the company's offerings.
4. Proposal Development:
- In charge of curating persuasive and customized proposals, presentations, and demonstrations.
- Collaborate with the sales teams to create compelling materials.
5. Sales Support:
- Collaborate with the sales team to understand their needs and provide pre-sales support.
- Assist in the development of sales strategies and tactics to close deals.
6. Market Analysis:
- Conduct market research to identify new opportunities and threats.
- Provide input on pricing strategies and competitive positioning.

Job Requirement:

- Bachelor's degree in an IT or Engineering discipline.
- Proven experience in pre-sales, including a minimum of 1-3 years in a similar role.
- Strong understanding of the Computer Vision or related products or services, as well as industry.
- Excellent communication and presentation skills, specifically to C-level leadership audience.
- Ability to work collaboratively with cross-functional teams.
- Strong analytical and problem-solving skills.
- Knowledgeable in Linux and other relevant tools is a plus.
- A customer-focused mindset and a track record of successfully building client relationships.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Willingness to travel as needed.
- Able to communicate in English and Chinese (preferred).

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Manager, Learning & Training, the incumbent is responsible for developing, planning and managing the site overall learning and development strategy for organizational culture, behaviors, talent and leadership development. The person will also be responsible for site technical skill competency framework including to create an effective approach to conduct skill competency gap assessment and evaluation for all associates in order to transform our associates to be workforce 4.0 ready.

JOB SCOPE

• Develop, Implement Learning & Development strategy aligned to business strategy, with clear priorities.
• Partnering with the business functions to identify competency gap, developing short term and long-term learning & development intervention.
• Plan & conduct site Training Needs Analysis and formulate Site Training Plan
• Plan & conduct site technical skills competency assessment and formulate relevant training with relevant business leaders
• Digitalize and apply AI technology in Learning Needs Analysis process, formulation of a total learning master plan, up-keeping of learning database.
• Manage and coordinate regulatory / mandatory training to meet internal and external compliance needs.
• Facilitate site training and workshops which deemed appropriate.
• Providing L&D related methodologies advice to key stakeholders.
• Manage Site Learning & Development (L&D) budget.
• Work with relevant Singapore government agencies like WSG, SBF and e2i to maximise funding to learning and development activities of sites, where possible.
• Partnering with Talent Acquisition for early adoption of learning and development program to build talent pipeline, like internship, apprenticeship, traineeship program to meet the manpower plan and requirement.
• Lead & partnering with Site HRBP to formulate and enhance site onboarding and orientation programs to provide strong emotional engagement for new hires.
• Coordinate & plan site relevant business strategy & leadership workshops
• Site lead to manage external L&D related vendors.
• Supporting risk management and governance – CLC’s and various compliance / quality audit
• System optimization and continuous improvement in Learning and Development processes.

REQUIREMENT

• Bachelor’s degree in Human Resources, learning and development, organization development or a related discipline
• Min 10 years L&D experience and/ or HR professional handling L&D or organization development tasks across different levels of employees in the same business unit, preferably in manufacturing multinational organizations.
• Experience in plan, design, deploy, facilitate, and conduct training.
• Good communication skills, strong learning agility, dynamic and enjoy working in a fast paced environment.
• At least 3 years as site lead/manager role in L&D.

Alcon Careers

See your impact at alcon.com/careers

Job Description

Job Scope & Responbilities :

* Handle for full set of account

* Financial month end closing

* Coordinate and liaise with external parties like auditors, tax agents and tax authorities

* Responsible for all duties related to Human Resources,

* Monthly payroll preparation, CPF submission

* Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.

* MOM WPOL/EPOL/ matter

* Handling other admin duties

* Perform any other ad hoc duties when required.

Job Requirements :

* Candidate must possess at least diploma or equivalent.

* Language: Bilingual in English and Chinese Mandarin (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.

* At least 2 Year(s) of working experience in the related field is required for this position.

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

Form part of the Product Office with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users
• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies
• Propose feasible ideas and solutions, or engage subject matter expert to provide aid and improve the quality of the product
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT
• Review and ensure that all documentations are complete and of quality
• Maintain and continuously refine Product Backlog

You will be a Great Fit if You Have:

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline
• Minimal 3 years business analyst experience in software development projects
• Minimal 2 years experience working in an Agile environment and Cloud platform
• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively
• Possess business case and user-stories development skills
• Process good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving
• Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions
• Experience with Confluence and JIRA will be an added advantage
• Experience with BPM modelling techniques and methods will be an added advantage

Good to Have:

- Great Attitude to bring the best out of our team
- Team Player; we work together as a team
- Autonomous
- Take ownership
- Eagerness to learn and
- Impart new skills, exhibit structured and analytical thinking

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15430986/f7e66340-f414-1edf-b1cb-68ade8e4f385

• Responsible and accountable for the commercial management of a Mini Mart mainly selling Indian and titbit items.
• To lead , develop ,improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Ensure daily housekeeping and stock management.
• Manage complaints cases whenever necessary.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Develops plans to meet sales targets, sku management
• Manage e-commerce platforms.
• Assist in other ad-hoc duties as and when required.

Requirements

• Minimum Bachelor Degree or equivalent .Any service related discipline also works good.
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Good English knowledge

6 days a week.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Conducting market research to identify potential areas for business growth and expansion.
• Analyzing industry trends, market dynamics, and competitor activities to inform business development strategies.
• Cultivating and maintaining relationships with existing clients to ensure satisfaction and loyalty.
  Developing strategies to upsell or cross-sell additional products or services to existing clients.
  Establishing rapport and trust with new clients through effective communication and relationship-building.
• Creating and presenting proposals, pitches, and presentations to potential clients.
• Tailoring proposals to meet the specific needs and objectives of each client.
• Negotiating terms and contracts with clients to close deals and secure new business.
• Developing and implementing strategic sales plans and tactics to achieve business development objectives.
  Setting sales targets and KPIs, and monitoring performance against goals.
  Analyzing sales data and metrics to evaluate the effectiveness of sales strategies and identify areas for improvement.

Are you passionate about health and fitness?

We are seeking for a highly energetic, motivating, charismatic individuals with a passion for helping others to improve their lives through health and fitness. A Brand Ambassador represents the “face” of our club to deliver positive club experiences and customer service to our members.

You will have the rewarding opportunity to bring forth and implement your creative ideas and solution, to boost and grow our membership base and community.

Job Description & Requirements

Are you passionate about health and fitness?

We are seeking for a highly energetic, motivating, charismatic individuals with a passion for helping others to improve their lives through health and fitness. A Brand Ambassador represents the “face” of our club to deliver positive club experiences and customer service to our members.

You will have the rewarding opportunity to bring forth and implement your creative ideas and solution, to boost and grow our membership base and community.

Roles & Responsibilities

· Induce and up keep positive vibe and environment, and inculcate positive gym culture

· Delivery of excellent member service and satisfaction

· Ensure brand standards and operating practices are being implemented consistently

· Manage the day to day operations of the club

· Utilize in-house tools to analyse sales trend, recommend and implement marketing strategy to boost sales performance

· Create and implement monthly social media and marketing content and strategies

· Work with management to step-up sale promotion and event organisation

Requirements

· Minimum 2 years experiences in customer service or sales and marketing is preferred

· Great communication skills with the desire to engage and connect with members or prospects

· Proficient to utilize various social media, to advertise and network effectively to bring forth positive sales effect

· Possess a "CAN Do" attitude and mindset, to Strive, Learn, Improve and Achieve sales results

· Proactive, self-directed and able to work independently to deliver with good quality output

Benefits

· Salary with high commissions and bonuses; shares company’s success

· Complimentary Club membership

· Opportunities for training and development

· Opportunities for career progression

Job Type:

Full-time

Schedule:

Weekend availability

Supplemental pay types:

Commission pay

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

Job Overview: Apexia is seeking an experienced and motivated Business Development Manager to drive growth and expand our client base. This role is essential for identifying and acquiring prospective clients, managing sales calls and queries, and promoting Apexia's suite of professional services, including accounting and corporate secretarial services. The ideal candidate will have a strong background in sales and business development within the professional and corporate services industry.

Key Responsibilities:

• Identify and prospect new business opportunities to expand the client base within the professional services market, with a focus on accounting and corporate secretarial services.
• Build and maintain strong relationships with potential clients, offering tailored solutions to meet their business needs.
• Manage the sales pipeline, from lead generation and qualification to closing deals and maintaining long-term client relationships.
• Conduct sales calls, presentations, and meetings with prospective clients to explain Apexia’s services and value proposition.
• Respond to client inquiries, providing accurate information and addressing concerns in a timely and professional manner.
• Collaborate closely with the internal teams, including account managers and senior leadership, to ensure alignment and the successful delivery of services to new clients.
• Develop and implement sales strategies and plans to achieve targets and meet business objectives.
• Prepare and deliver regular reports on sales activities, performance, and market developments.

Required Qualifications and Experience:

• A minimum of 3 years of experience in business development, sales, or a related role in the professional and corporate services industry.
• Proven experience in selling or handling accounting, corporate secretarial, or related services.
• Strong track record of successfully acquiring new clients and managing sales processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain professional relationships with senior executives and decision-makers.
• Demonstrated ability to work independently, manage a sales pipeline, and meet targets.
• A deep understanding of the corporate services industry and the needs of clients in areas such as accounting and corporate secretarial services.
• Bachelor’s degree in Business, Marketing, or a related field preferred.

Desired Skills:

• Knowledge of the regulatory and compliance landscape within the professional services sector.
• Strong problem-solving skills and a solution-oriented approach to client needs.
• Ability to adapt to a fast-paced, evolving business environment.

Why Join Apexia:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement.
• Be part of a dynamic and innovative team focused on delivering high-quality services to clients across the region.
• Work in a collaborative environment where your ideas and contributions are valued.

Aircon Company General Manager

Responsibilities

- Oversee daily operations

- Ensure rendered services of the highest quality

- Manage finances for both front and back of house

- Act as mentor to develop leaders and team in general

- Challenge new ideas while actively balances risks and opportunities

- Develop business leads via sustainable relationships

- Drive customer satisfaction and improved market position

- Maintain a positive and inclusive working environment for all team members in the venue

- Lead organisational succession planning, capability development and employee engagement

- Maintain a culture of innovative thinking and practice

- Drive performance to targeted revenue and profits

Requirements

- Bachelor’s Degree or Polytechnic Diploma.

Preferably specialize in Construction and Aircon servicing sector.

- At least 5 to 10 years’ experience in Construction and aircon services.

- Experience working with different team dynamics.

- Good leadership, stakeholder management and communication skills

- Strong analytical and project management skills

- Confident and dynamic personality

- Team player with effective communication skills at all level

Please submit CV with photo and state your expected salary.

Please whatsapp to 88341414 ( Jay )

• We are a Korean BBQ restaurant. We are not halal restaurant. Our main menu is meat(Pork, Beef, Chicken, Seafood).
• Design attractive menus.
• Develop a relationship with regular customers.
• Follow food and safety regulations.
• Order food supplies for the kitchen.
• Ensure that customers are satisfied with food and service.
• Assist with marketing events.
• Create restaurant policies.

ABOUT THE POSITION:

The Wine Sales Business Development Manager is responsible for driving revenue growth through the acquisition of new clients in our newly launched Friends & Family program but also maintaining strong relationships with existing accounts and leverage on Le Club FICOFI Advisors (LCFAs) Members portfolio to create synergies between the two Business Units. This role will focus on expanding the company’s presence in APAC as a priority but could be extended globally depending on future opportunities while contributing to the overall commercial strategy. Reporting directly to the Commercial Director, the position requires a highly motivated individual with a deep passion for wine, strong negotiation skills, and the ability to achieve and exceed sales targets.


KEY RESPONSIBLITIES:

1. Business Development & Sales:

- Identify, target, and secure new growth opportunities in collaboration with Le Club FICOFI Advisors Members’ portfolios (by referral), as a main priority, or through different organizations or circles of wine lovers (Banking, Doctors, Private equities etc.)

- Build and maintain relationships with key decision-makers

- Execute sales strategies to achieve revenue targets and expand market share in Asia

2. Account Management:

- Manage and grow existing client accounts by understanding their needs and providing tailored wine solutions.

- Work closely with key accounts to develop long-term partnerships.

- Ensure timely follow-up and excellent customer service to sustain client satisfaction.

3. Market Research & Strategy:

- Monitor industry trends, competitor activities, and market demands to identify new opportunities for growth.

- Collaborate with the Commercial Director to develop and implement effective sales and marketing strategies.

- Provide regular feedback on market trends and consumer preferences to adjust product offerings accordingly.

4. Team Collaboration:

- Work closely with the marketing team to develop promotional activities and campaigns to drive sales.

- Liaise with the supply chain and logistics teams to ensure timely and accurate product delivery.

5. Reporting & Performance:

- Prepare regular sales reports and forecasts for the Commercial Director, providing insight into performance against targets.

- Track and manage KPIs related to sales growth, client acquisition, and revenue generation.

KEY SKILLS & QUALIFICATIONS:

· Bachelor’s degree in business school (NUS, NTU, SMU etc.) or MBA

· Minimum of 5 years of experience in wine sales or business development in with a proven track record of achieving sales targets.

· Strong knowledge of the wine industry, including key trends, products, and competitors.

· Excellent negotiation, communication, and presentation skills.

· Ability to build and maintain long-term client relationships.

· Self-motivated, result-oriented, and capable of working independently with minimal supervision.

· Experience working in Singapore or the Asia-Pacific market is preferred.

Additional Requirements:

· WSET Level 3 or equivalent certification is a plus.

· Willingness to travel locally and regionally as required.

· Passion for wine and a strong understanding of different wine regions, varietals, and tasting profiles.

· Fluency in English (Cantonese or Mandarin is a plus)

· For Non-Singaporeans, Permanent Residency is required

• Arrange and schedule in all assigned on-stage performances of the company.
• Attend and arrange for rehearsals and work with other performer
• Work with performers to fine-tune performance
• Keep and update weekly routine performances
• Assist the performer in selection for optimal performance standards
• In charge of the admin of the performer including reporting to the management
• Need to manage the staff and assist the management in handling all the issues of the performers
• Attend monthly meetings pertaining to stage performance matters

Requirements

• Ability to communicate well with staff/ performer from East Asia
• Min 4years’ experience as Performing Artiste Manager
• Able to communicate well with the performers
• Has experience as Performer is a plus
• Knowledge of Mandarin Pop/Jpop/Kpop is advantageous
• Strong stage experience

You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.

An SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs’ oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are satisfied and the most efficient resources and methods are used.

KEY RESPONSIBILITIES

• To manage the overall activities of the whole Services support team, schedules the activities and staff rosters, provides instructions and reports to The Company on a regular basis and highlights critical issues requiring The Company’s decision.
• To provide an overall control layer to the delivery of the Managed Service, ensuring that the ITIL based processes and procedures are agreed & adhered to within the scope of the service. The SDM also acts as the single point of contact for the service, allowing the Customer access to information and actions regarding service activities.
• The SDM shall work with any external project teams which may be engaged by The Company from time to time for any adhoc projects for the purpose of ensuring operations continuing to be smooth and process and systems documentations to be updated if necessary.
• The SDM will own the service provision and provide a primary point of contact to the Customer for all service-related issues.
• The SDM will drive implementation and on-going adherence to the ITIL processes, including customer service improvements.
• The SDM will manage service delivery to ensure the maintenance of a fully functional, reliable, and secure IT environment, and continuous service improvement within the scope defined in the services above.
• The SDM will ensure a co-ordinated approach is taken to the delivery of all services including the management of interdependencies and risks.
• The SDM will ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The SDM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
• The SDM will perform management of change to the assigned live environments while maintaining the accuracy of associated systems documentation.
• The SDM will Report on service delivery through the provision of monthly service review reports and incident reports as agreed.
• The SDM will provide advice and guidance on any matters relating to The Company IT environment.
• The SDM will Maintain satisfaction with the service delivered to the user community and the business. This will include the management of complaints and acting as an escalation point when appropriate.
• The SDM will ensure a shared process and procedure documentation is maintained, either in a service Operations Handbook or in Knowledge Base articles. These will be shared documents between The Company and The Supplier. The SDM will be responsible for ensure the documentations completeness, accuracy and in a timely manner.

JOB REQUIREMENTS

• Able to demonstrate the ability to undertake the above responsibilities
• A passion for Service Improvement
• Experienced Service Management professional
• ITIL Qualified
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Experience of managing 3rd parties and 3rd party delivered services
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks

Qualifications:

• Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Our client is in the automation industry, transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a Spare Part Manager to join their team.

Key Responsibilities:

• Develop and manage inventory forecasts for global and regional spare parts.
• Ensure that customer orders are fulfilled within agreed SLAs, minimizing stockouts for frequently ordered parts.
• Oversee the smooth flow of spare parts from suppliers to warehouses and customers.
• Serve as the main contact for the company's largest enterprise customers on spare parts-related matters.
• Manage sales, returns, invoicing, and warranties to ensure customer satisfaction.
• Implement strategies to enhance customer experience and streamline spare parts processes.
• Review and adjust pricing strategies to align with market trends and financial goals.
• Benchmark competitors and optimise pricing strategies.
• Optimize logistics processes for internal and external distribution to ensure efficiency and meet financial targets.
• Work with internal teams to document current processes and identify areas for improvement.
• Recommend and implement systems to enhance operational efficiency and reduce costs.

Requirements:

• Bachelors degree in Supply Chain Management, Engineering, Business, or related field.
• Experience in managing inventory for complex machinery or robotic systems.
• Strong expertise in forecasting, inventory management, and supply chain optimization.
• Proficient in data analysis (MS Excel or similar tools).
• Excellent problem-solving skills with a focus on process improvement.
• Ability to work effectively in a fast-paced, dynamic environment.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341

Are you a dynamic and entrepreneurial professional with a passion for building interpersonal relationships?

• Be part of an innovative team in a prestigious and forward-thinking organisation.
• Enjoy a role that combines autonomy, challenge, and the chance to make a tangible impact.

We are partnering with a leading financial institution in search for a Senior Client Acquisition Manager who will focus on supporting business development initiatives across key offshore markets in the Wealth Management space. This is an exciting opportunity to contribute to a thriving business and be at the forefront of international client growth.

Key Responsibilities

• Leverage existing networks or channels to drive business growth by acquiring new offshore clients
• Collaborate with internal teams to ensure smooth onboarding and a high standard of client service.
• Lead end-to-end KYC write-ups and ensure compliance with regulatory standards.

What We’re Looking For

• A self-starter with a proven ability to work independently and deliver results.
• Experience in client acquisition or business development, ideally within the financial services sector.
• Strong knowledge of KYC processes and regulatory requirements.
• An entrepreneurial mindset and the ability to build and expand client networks effectively.

If you’re ready to take on an exciting new challenge and elevate your career, we’d love to hear from you! Apply now to explore this opportunity further - your next big career move could be just around the corner.

R22104718

BeathChapman Pte Ltd

Licence no. 16S8112

We are a dynamic organization focused on empowering our clients to grow and manage their wealth effectively. We believe in the unique strengths of each individual and seek enthusiastic and driven individuals to join us on this journey of growth and success.

Position Overview: Our 2-year comprehensive training program is designed to equip you with the skills necessary to excel in various core management functions, including Performance Management, Recruitment, and Team Learning and Development.

Year 1: On-the-Job Learning

• Gain in-depth knowledge of our products and services
• Set personal targets and develop strategies to achieve them
• Master the fundamentals of effective communication with diverse individuals
• Learn to understand and address clients' perspectives
• Educate clients on wealth management strategies
• Explore various recruitment techniques and build your own team

Year 2: Advanced Training and Team Leadership

• Recruit and onboard new team members
• Foster strong relationships and provide training for your team
• Oversee team performance, identify challenges, and implement collaborative solutions

Responsibilities:

Facility Setup and Infrastructure -

• Oversee the selection and setup of production line within the existing facility.
• Ensure infrastructure meets required quality and regulatory standards.

Project Planning and Execution -

• Develop comprehensive project plans, timelines, and budgets in collaboration with the WW programme management team.
• Define project scope, objectives, and deliverables in collaboration with each functional manager.
• Identify key milestones and ensure on-time, on-budget completion.

Process Development -

• Establish and document standardized production processes & Implement lean manufacturing principles to maximize efficiency.
• Collaborate with WW team to tailor and transfer WW standard production process for local use.
• Ensure that Make-To-Order processes are optimized to meet global customer demands efficiently, including availability and use of loaners.

Team Leadership -

• Ensure the training and management of cross-functional teams, including production staff, engineers, production planning team, etc are conducted and certified competent.

Stakeholder Management -

• Collaborate with internal and external stakeholders, including suppliers, customers, and WW team & Provide regular project updates to them.

Operational Readiness -

• Conduct test runs and process validations before full-scale production.
• Develop operational protocols & prepare for long-term operational sustainability and scalability, integrated into the existing operational model and activities.

Make-to-Order (MTO) Operations -

• Implement and manage Make-To-Order production workflows to fulfill custom orders efficiently.
• Coordinate closely with sales and customer service teams to meet diverse global customer requirements.
• Ensure timely delivery of high-quality, customized avionics equipment to international customers.

Requirements:

• Degree in Engineering, Operations Management, or Project Management, or a related field
• Minimum 5-8 years working experience in equivalent function
• Knowledge of business operations in an industrial environment with strong analytical skills
• Proven experience in project management in a worldwide matrix environment
• Demonstrated leadership in setting up new production facilities and operations, managing direct/indirect cross-functional teams
• Excellent communication, problem-solving and stakeholder management skills
• Able to attend virtual meetings after office hours (With French counterparts)

Other information:

• 1 Year Contract
• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus service is provided from designated MRT stations

• Liaising with clients and consultants and reporting on site progress
• Liaising with project team and updating on site progress
• Supervising, managing workers and problem solving to meet deadline
• Coordinating and planning site works to ensure smooth progress and on-time delivery
• Material purchasing and monitoring build costs
• Maintaining quality control procedures for audit check
• Ensuring site safety
• At least 8 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.