The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

The Recruitment Manager is responsible for leading a team of Recruiters with a sole focus on sourcing, recruiting, screening/assessing, and submitting qualified candidates to our clients, as well as providing leads and market intelligence direct to the sales functions.

The Recruitment Manager must be highly organised, able to work in a fast-paced and adapting environment to ensure the successful fulfilment of job orders.

This individual will work closely with both the Sales and Strategic Accounts Teams to define roles and priorities to ensure this is cascaded to the Recruitment Team, fostering impactful service delivery and collaboration across the Sales, Strategic Accounts and Recruitment teams.

Responsibilities:

• Work with senior leaders to develop the engagement and recruitment strategy.
• Lead the Recruitment Team using KPIs and regularly track candidate pipelines, priorities, and performance metrics to share within the team and the wider Sales and Strategic Account Teams.
• Ensure recruiter productivity is met and exceeded.
• Responsible for driving fill ratios and ensuring we are filling a high percentage of the roles we are receiving.
• Lead the Recruitment Team in fostering strong collaborative relations with both the Sales and Strategic Account Teams
• Responsible for building candidate target lists and talent networks specific to core job.
• Clearly map out other agency contractors/temps in target sectors and clients
• Target the team to generate tangible leads and commercial information.
• Develop a contractor/temp end date strategy across key wheelhouse contractor/temp populations
• Drive the Recruitment Team to follow process and consistency with each job order
• Develop, mentor and upskill the team of Recruiters
• Manage the full lifecycle of the recruiting process, recommending and making improvements to sourcing, processing and communication with candidates
• Ensure we are repurposing candidates and generating a high level of candidate referrals
• Ensure we are delivering a best in class candidate experience
• Maintain regular contact with candidates we have on assignment and those we may have placed in into perm roles
• Develop strategies to support differing ways to engage candidates and developing talent pipelines
• Be an ambassador for change and be open to alternative processes and suggestions
• Generate and share leads with Sales and the Strategic Accounts Teams from interviews with candidates and reference checks to increase sales
• Ensure recruitment teams are fully using candidate management system to maximise benefits and speed to market as well as ensuring proper and complete documentation in system to ensure data integrity
• Maintain a high level of professionalism and confidentiality.
• Able to work with a sense of urgency and meet tight deadlines.

Requirements:

• minimum of 5 years of recruitment or relevant recruitment experience
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills
• Work effectively in a team environment
• Ability to build strong collaborative relationships
• Experience of leading and mentoring a team or project

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

The Manager, Site Activation is responsible for delivery and manage a team of employees responsible for executing site activation activities in Singapore and Malaysia.

• Manages staff's delivery of site activation activities in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance, and guiding professional development, rewarding and disciplining employee, and addressing employee relations issues and resolving problems.
• Participate in the selection process for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Participate, as required, in the allocation of resources to clinical research projects by assigning staff based on their experience and training.
• Manage the quality of assigned staff's work through regular review and evaluation of work product.
• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
• Responsible for leading moderate improvements of processes, systems or products to enhance performance of the job area.
• Problems faced are difficult, and may require understanding of broader set of issues.
• Understands and demonstrates management approaches such as work scheduling, prioritizing , coaching and process execution.

Qualifications

• Bachelor's Degree Scientific discipline or health care preferred.
• Typically requires a minimum of 3 -7 years of prior relevant experience
• Good knowledge and ability to apply GCP/ICH and applicable regulatory guidelines and applicable regulatory guidelines.
• Strong leadership skills, with ability to motivate, coach and mentor.
• Good written communication, including regulatory and/or technical writing skills.
• Good interpersonal skills and strong team player. Able to establish and maintain effective working relationships with co-workers, managers and sponsors.
• Thorough understanding of regulated clinical trial environment and knowledge of drug development process

Job Description

• Welcome and attend to customers, providing an excellent one-stop experience at all times.
• Maintain and develop client relationships
• Be proactively engaged in maximizing sales opportunities in order to achieve individual sales targets and KPIs.
• Maintain the showroom and product layoff.
• Handle customer support and liaise with General Managers.
• Act as a strong client advocate, while maintaining business priorities
• Monitor the progress of client inquiries up to confirmation of final resolution
• Provide ongoing technical expertise & assistance
• Work both independently and with a team
• Training will be provided.

Job Requirements

• Independent and self-motivated individual.
• Having a positive attitude to adapt to the dynamic environment.
• Experience in E-commerce and online retail would be an advantage.
• Prior sales experience would be an advantage.
• Must be fluent in English, and preferably in Chinese.

Supplemental Pay:

• Commission pay
• Performance bonus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities :-

• Proficient in opening and closing store
• Perform daily operations tasks
• Expectations without compromising on work standards, and provides recommendations on making improvement for the outlet/company
• In-charge of stock check & ordering, confirm the condition of all delivery items are within specifications, and ensure proper storage of all stocks
• Oversee that all equipment of the entire store are fully-functioning, taking initiative for simple repair works where necessary
• Manage inventory control and usage
• Prioritizes and assigns task staff throughout shift
• Able to place accurate orders to suppliers by refining and following par levels and unit per thousand usage, forecasting, and then supervises proper receiving of goods
• Ensures proper product rotation (FIFO), product quality before stocking/restocking
• Ensures that all staff are aware of latest company policies and procedures through verbal and written communication
• Demonstrates outstanding time management skills and Total store awareness, meets deadline and priorities assigned task.
• Assist in facilitating store’s operations meeting, training courses and team building exercised
• Understands and troubleshoots control sheet, daily/weekly inventory and sales report
• Able to perform entry of deliveries accurately
• Undertake any operations related duties as assigned by the Store in Charge / Manager On Duty

Requirements :-

• Minimum Diploma in Hospitality.
• Minimum 2 years of F&B or Retail service industry experience required.
• Knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Strong interpersonal and communication skills.
• Excellent leadership skills.
• Comfortable setting priorities and delegating tasks as needed.
• Extremely organized and detail-oriented.
• Salary will commensurate based on position. Junior applicants will be considered as Shift Supervisor.
• Applicants will undergo Manager-In-Training training before running the operations independently.

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

1. To lead, oversee and manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction.

2. Handle guests’ complaints and eventually convert dissatisfied guests into returning customers through efficient and accurate response.

3. Revenue management towards achieving profitability and quality goals by managing operations within set budget and to the highest standards.

4. Management of both Front of house and Back of house staff to ensure complete all round involvement and coordination.

5. Motivate service staff to provide excellent customer service and maintaining high productivity towards goal of high employee retention.

6. Maximise reservations and optimize restaurant’s seating plan by working with the Guest Relations Manager.

7. Ensure all activities within the restaurant are in compliance to hygiene, sanitation and safety regulations.

8. Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.

9. Conduct training to consistently work towards knowledge-driven customer service and helping employees reach their full potential.

10. Involvement in the sourcing and planning of vendor contracts.

Job Descriptions:

1. Reporting to the CFO and as an individual contributor in this position,
2. Responsible for group level financial reporting and consolidation (more than 10 entities across Asia, Europe and US, and expanding)
3. Maintain accuracy of intercompany & related party loans and transactions.
4. Prepare monthly financial statements and cash flow projections, ensure key balance sheet accounts are timely reconciled, as well as maintain accounting policies and ensure standardization of accounting practices across the group.
5. Revenue recognition is also an essential part of the role as you will attend to queries pertaining to project milestones, revenue calculations, and prepare annual inter-company charging across the group.
6. Be responsible in supporting regional finance teams in Tax, working closely with the Group Tax team and external consultants, supporting in transfer pricing study and TP structure set up.
7. review of consolidated financial statements for the group, managing the monthly consolidation process, and ensuring compliance with accounting standards and regulations.
8. To work closely with regional finance teams and external auditors to ensure timely and accurate financial reporting and analysis.
9. Participating in the implementation of group level system implementation and data migration projects, leading process improvements for group consolidation at the corporate level
10. Streamlining intercompany processes through automation.

Requirements:

1. Minimum Degree in Accounting or ACCA certified

2. Strong SAP, Excel Knowledge

2. Prior Big 4 aduit firm background and Commercial sector experience required

3. Must have hands-on Consolidation exposure (comfortable with managing consolidation using Excel)

4. Understanding / appreciation of Revenue Recognition will be advantageous (e.g. revenue recognition based on project milestones & completion)

5. Desired traits: Driven, flexible, independent, hands-on, ability to work with stakeholders from diversified background

6. Min 10 years post-qualification in a multi-national company – complex accounting, preferably in a similar sector

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Scope:

• Liaise and identify appropriate camera deployment sites with stakeholders
• Oversee the work of Service Providers in the installation of the cameras and surveillance work
• Analyse and audit video records
• Conduct detailed investigative work for enforcement purposes
• Follow through with all enforcement procedures

Requirements:

• Experience in investigation and enforcement work
• Keen interest in environmental public health
• Analytical and meticulous with excellent communication and interpersonal skills
• Strong leadership skills and a good team player
• Resourceful and willing to work outside office hours
• Good knowledge of Microsoft Office applications

Duration of contract: 6 months

Salary: $20 to $22 per hour

Location: Sin Ming Drive

Mon to Fri

EA License No: 96C4864

Reg. No.: R24121728

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

JOB SUMMARY

This is a senior and strategic role with a focus on growing our client-focused community with our business stakeholders and to strategically support Global Head of SCM in delivering the functional strategy and agenda globally. The role is focused on supporting in driving functional performance / results through:

• facilitating senior strategic relationship management with GMT, Board and Advisory Committee members
• supporting discussions and decision-making at various forums / committees
• delivering efficiency, change, and functional performance agendas
• connecting with multiple markets and workstreams and reviewing optimal operating rhythm

The role also provides extensive exposure to senior management as well as SCM management teams.

RESPONSIBILITIES

Strategy

• To support the Global Head of SCM in the development of the outsourcing strategy the Bank to formulate the strategic vision and priorities for SCM
• Drive formulation and execution of strategic projects including articulation and delivery of strategic initiatives
• Conceptualise or line up the work and coordinate SCM BAU resources for special projects
• Collaborate with stakeholders in the Business and functions to drive implementation of special projects.
• Prepare and coordinate strategy related content for board meetings and other senior management meetings with other internal teams.
• Proactively track and measure the performance of the function in delivering the strategic agenda, and identify gaps and actions required to deliver the agenda.
• Assist with design and refresh of strategic plans by closely working with Regional and Global teams. Drive alignment of objectives and scorecard metrics to strategic goals.
• Lead, development, implement and track various transformation projects across the region and relevant businesses as agreed and delegated by the Global Head of SCM, facilitate SCM engagement where necessary

Business

• Day-to-day business management for the SCM, including monitoring and tracking of functional performance, budgets, client related matters and establishing and maintaining appropriate processes/mechanisms for efficient tracking and monitoring.
• Prepare reports, presentations, papers, and review material to support discussions and decision making at various committees across the Bank.
• Responsible to support Global Head of SCM to execute Corporate Plan including the delivery of the scorecard objectives and outcomes aligned to strategic goals of Workplace Experience, Safety, Efficiency and Sustainability
• Responsible to support Global Head of SCM the development and delivery of strategies, influencing key geographic and business stakeholders to ensure optimal solutions are implemented.
• Take responsibility for the planning, co-ordination and project management ad-hoc and confidential initiatives run by Global Head of SCM.
• Support business engagements with other teams / partners / peers in the Bank
• Responsible for coordinating the analysis, planning and responses for SCM or bank wide initiatives
• Deliver strategic initiatives and business analysis that support the functional strategy through strong change management expertise. As required, organise and lead squads to deliver specific business objectives

Processes

• Support the Global Head of SCM at relevant committees by reviewing papers and providing analysis of the content to ensure that key issues/ risks/ insights are highlighted.
• Support Global Head of SCM ahead of material issues and act as the point of contact to help manage issues/ solve problems.

People & Talent

• Supporting Global Head of SCM on people management in the areas of resourcing, talent development, performance management, learning and development and engagement, in accordance with frameworks and standards set by Group.
• Support Global Head of SCM in embedding any organisation structure changes from time to time.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
• Assist Global Head on the team structure/capacity plans regularly and feed opportunities into TOM refresh.
• Oversee SCM communications to support SCM in cascading key messages and announcements.
• Work as part of the Stakeholder Engagement COP to coordinate communications planning for the function.
• Direct People related exercises like year-end compensation process, Job Family Framework (JFF)
• Work on Special Projects
• Provides project management expertise and support to Marketing, as required per functional needs, such as external event
• Organise and/or lead offsites, workshops, retrospectives, etc as required.
• Manage job descriptions / role profiles for the SCM MT, working with HR to ensure role evaluations are prepared and complete (where applicable)

Risk Management

• Highlight risks to management and actively monitor them to reduce the likelihood of occurrence
• Ensure up to date reporting of relevant risks at relevant governance forums, raise and escalate risks to higher governance committees where required.

Governance

• Awareness and understanding of the regulatory framework in which the Group and geographies operate and the regulatory requirements and expectations relevant to the role including TPRM and SMR
• Delegated approver on behalf of Global Head of SCM as required

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the SCM Team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head of SCM
• SCM Management Team
• S&T Management Team
• BPM network
• Finance
• S&T COO Team
• Strategy
• Risk
• HR
• CABM

Other Responsibilities

• Embed Here for good and Group’s brand and values in SCM; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
• Prepare ad hoc presentations and related work as requested by Global Head of SCM.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

​​​​​​Our Ideal Candidate

• 10+ years of experience in Banking and/or financial services
• Bachelor’s degree from a recognized university.
• Outstanding written and verbal communication skills.
• Knowledge of CIB and WRB business models.
• Creative problem-solver with good multi-tasking skills, able to prioritise issues and resolve them efficiently.
• Mature self-starter who can quickly get up to speed and take a strategic view.
• Ability to work on broad strategic projects as well as day-to-day process-oriented tasks at a global and regional level.
• Strong organisational skills and process discipline to drive multiple agendas.
• Flexibility and responsiveness to handle changing priorities and urgent requests from senior management.
• Experience of working in the geographic/functional matrix.
• Ability to engage stakeholders well in both a one-to-one relationship and team environment.
• Demonstrable track record of showing good quality judgement and acting with integrity, discretion and confidentiality.
• Strong project management skills, with direct experience in managing business projects at regional- or global-level.
• Multi-cultural awareness and proven success of working effectively with people of different backgrounds.
• Demonstrated resourcefulness in seeking out market opportunities and leveraging supplier base to maximum advantage
• Ability to engage stakeholders well in both a one-to-one relationship and team environment.
• Maintain discretion in dealing with highly confidential information

Role Specific Technical Competencies

• Understanding of Supply Chain Management target operating model and processes
• Understand of the Bank’s risk framework
• Planning: Strategic and Tactical.
• Influencing Skills
• Effective Communication
• Business Acumen
• Risk Management
• Supply Partner Management
• Budget Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Company

Our fast growing client is seeking for a dynamic APAC Tax Manager with a focus on compliance/ direct tax to play a key role in providing dedicated local tax expertise to support our business operations and collaborate with their global corporate tax team. If you thrive on challenges, value opportunities for professional growth, and excel in a collaborative team environment, we love to hear from you!

The Role

The skilled tax professional to provide comprehensive local income tax will support their team in spanning acquisitions, construction, operations, corporate finance, leasing, and accounting. This role involves coordinating with local tax advisors to manage tax compliance, including gathering required information, reviewing tax returns, and ensuring timely, accurate filings and payments. You will liaise with local tax authorities on notices, elections, and assessments while collaborating with internal and external teams to maintain tax and legal structures, ensuring alignment of legal documents and financial records. Additionally, you will lead value-added initiatives such as cost segregation studies to optimize cash flow and reduce tax leakage. You will also provide insights on local tax matters, assist in calculating and budgeting tax liabilities, and prepare US GAAP quarterly tax provisions to ensure appropriate reserves for US reporting. This role includes monitoring US REIT compliance, supporting due diligence, and documenting the company’s tax positions, including transfer pricing policies and internal control processes, for Asia-Pacific operations. This is a unique opportunity to engage with complex, multifaceted tax issues in a dynamic and expanding organization.

Your Profile

The ideal candidate will hold a bachelor’s degree in accounting, with professional certification being a plus. They should bring a minimum of 7 years of combined public and corporate tax experience, preferably including Big 4 exposure and familiarity with US GAAP tax accounting principles. Experience in a multinational corporation is highly desirable. The client is looking for a perceptive, self-motivated professional who thrives under pressure, with strong analytical and problem-solving skills and exceptional attention to detail. The candidate should possess excellent organizational abilities, capable of multitasking and meeting tight deadlines, and demonstrate proficiency in computer applications such as Excel, Windows, Word, and Outlook.

Apply Today

Please send your resume, in WORD format only and quote reference number SN10621934, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

• Plan and execute events for internal and external purposes
• Keep event plans under budget and on schedule
• Reach out to potential sponsors and collaborators
• Advertise events through multiple channels
• Maintain accurate records of all expenditures
• Ensure events are carried out successfully
• Strong organizational and management skills
• Self-starter’s attitude
• Comfort working in a fast-paced environment
• Ability to plan and execute projects with many moving parts
• Exceptional leadership and communication skills
• Experience creating and adhering to a budget

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

1. Business Strategy and Planning:

• Develop and execute comprehensive business development strategies aligned with the company’s objectives.
• Identify and evaluate new market opportunities and trends in the health food and wellness industry.
• Prepare business plans, sales forecasts, and performance reports for management review.

2. Sales and Market Expansion:

• Lead efforts to secure and manage wholesale trade partnerships with distributors, retailers, and e-commerce platforms.
• Drive product penetration into new markets, including negotiating contracts and pricing with partners.
• Maintain and expand relationships with key accounts, ensuring customer satisfaction and loyalty.

3. Networking and Partnerships:

• Build and nurture relationships with stakeholders, including suppliers, distributors, and trade associations.
• Represent company at industry events, trade fairs, and networking sessions to enhance brand visibility.

4. Product and Market Knowledge:

• Stay updated on market dynamics, competitor activities, and customer preferences in the health and wellness sector.
• Collaborate with the marketing and product development teams to align offerings with market demand.

5. Performance and KPI Monitoring:

• Achieve sales targets and other KPIs set by the company.
• Regularly analyze business performance metrics and adjust strategies to maximize results.

E-commerce retail is a type of retail that involves buying and selling goods and services online. It's different from traditional retail, which is the sale of goods in physical stores, because e-commerce transactions take place digitally.

E-commerce retail can take place on online marketplaces r on proprietary e-commerce platforms.

Specializes in online sales strategies and the day-to-day operations of a business's online store. They plan, coordinate, and execute e-commerce activities to drive online sales and enhance the customer shopping experience. This role often requires a combination of technical and marketing skills, familiarity with e-commerce platforms, digital marketing, data analysis, and understanding of the online retail market.

Roles and Responsibilities

• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.

Requirements

• Minimum of 4+ years experience in a fast-paced, e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Elementor), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.
• Analytical and multitasking skills.
• All races welcome

Job Responsibilities :

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;
- Proficient in MS Office (Excel, Word, PowerPoint);
- Strong time management skills;
- Passion for relationship building and selling;
- Strong presentation and negotiation skills;
- Customer service- orientated attitude;
- Ambitious and driven personality with a hunger for success.

Brief Summary:

• Basic $5500 - $8500 + $1100 Transport Allowance
• Mon to Fri: 9.00am - 6.00pm
• Location: Changi North
• Permanent Role + VB + 15AL

Job Responsibilities:

• Create and execute sales strategies aligned with company capabilities and trade lanes to achieve sales targets.
• Build a strong pipeline to identify and win new customer opportunities, ensuring effective execution of win plans.
• Establish and maintain a network of customer contacts to build trust and strong relationships.
• Develop strategies to create value-adding partnerships with customers and convert opportunities into actionable plans.
• Monitor market trends, supply and demand, and competition to optimize sales volume, product mix, and pricing.
• Coordinate with departments to meet customer requirements and develop SOPs for each secured customer.
• Maintain updated sales activities in Salesforce for accurate monthly reporting to management.
• Develop and use marketing collateral effectively, collaborating with marketing and administration teams.

Job Requirements:

• 5 - 8 years relevant working experience in Logistics or Freight Forwarding industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in business development and strategic account Management.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, GDTA.

Principal Responsibilities

• Drive the development and maintenance of a strategy and associated roadmap for ASEAN Transfer Agency and develop this cohesively with relevant stakeholders
• Assist in shaping broader segment strategy for various client segments and work on initiatives linked to the strategy
• A good understanding of the funds industry in Singapore and other ASEAN markets
• Assist in segment management initiatives, working with colleagues in Europe and Asia
• Prepare product pricing strategies and maintain product rate cards
• In conjunction with IT, align the Transfer Agency product architecture and design to the IT architectural blueprint
• Design and maintain global service definition documentation and relevant elements of sales collateral
• Establish and maintain relationships with relevant industry bodies, regulators e.g. CPF Board, consultants, competitor organisations, software vendors and appropriate other third parties. Use input to contribute to product development and product management processes
• Provide thought leadership both internally and externally through promotion of best practices, interaction with trade publications, speaking on public trade forums, client user groups etc
• Maintain an awareness of the ASEAN markets and competitor developments and position and differentiate the Transfer Agency offering relative to the competition
• Work closely with the Sales and Business Development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations
• Produce and update marketing and sales collateral on an ongoing basis
• Active involvement in industry award submissions, surveys, pitches and other market-related initiatives
• Engage with top clients on product proposition / requirements and take feedback as input into product development
• Provide support for client onboarding, where required, from a product perspective (e.g. operating model design, solutions to bespoke requirements etc

Qualifications

• Minimum 8 years’ operational experience in the financial services industry working directly on Transfer Agency services
• Demonstrates an in-depth knowledge of the securities market and the associated market infrastructure
• Demonstrates a thorough understanding of the ASEAN funds industry and in particular Transfer Agency
• Demonstrates a solid grasp of the technology and systems supporting the product with direct knowledge of core GDTA platforms.
• Strategic mind-set, with strong conceptual, creative and analytical content
• Energetic, results focused, change agent, with a strong work ethic
• Strong organisation, multi-tasking and time management skills
• Personal qualities of stability, maturity and leadership; team player and people motivator
• First class interpersonal, collaborative, relationship building and influencing skills
• Excellent communicator, both verbally and in writing, with strong presentation skills

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Support the Project Director (PD) in project functions, including project management, site management, and risk control to achieve project goals.
• Lead and mentor the project team by setting guidelines, providing advice, and supervising as needed.
• Oversee all project management activities from planning and coordination to completion within budget, schedule, and quality standards.
• Assist PD in compiling project progress reports (e.g., Monthly Report, VO Management, EOT Assessment, Project Progress Updates).
• Monitor the project schedule and manage daily operations, setting short- and long-term goals, coordinating with other contractors.
• Conduct technical reviews to ensure contract compliance and adherence to completion timelines.
• Liaise with clients, consultants, and contractors, attending regular meetings to ensure project progress.
• Supervise site labor and subcontractors, resolving construction issues as they arise.
• Oversee quality control, safety, and EHS practices on-site, identifying high-risk activities before construction and approving Method Statements.

Requirements:

• Degree in Civil Engineering or equivalent, recognized by the Singapore Professional Engineers Board (PEB).
• At least 10 years of experience in the construction industry.
• Experience in LTA, roadworks, MRT, and viaduct projects.

_____________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628