Position Overview
We are seeking a dynamic and results-driven Sales and Customer Relationship Manager to join our team. This individual will play a critical role in driving sales growth, building and maintaining strong customer relationships, and ensuring a seamless customer experience. The ideal candidate will have a passion for client engagement, a strong background in sales, and excellent interpersonal skills.

Key Responsibilities

1. Sales Management: Develop and execute strategic sales plans to achieve company revenue targets.
   Identify and pursue new business opportunities through market research and networking.
   Manage the sales pipeline, track performance metrics, and prepare regular sales reports.
   Negotiate and close deals with potential and existing clients.
   
2. Customer Relationship Management: Build and maintain long-term relationships with clients, ensuring high customer satisfaction and loyalty.
   Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing solutions.
   Understand client needs and provide tailored recommendations to enhance their experience.
   Conduct regular follow-ups and feedback sessions to strengthen relationships.
   
3. Collaboration and Coordination: Work closely with marketing, product development, and operations teams to align sales strategies and deliver exceptional service.
   Coordinate with internal teams to ensure client requirements are met efficiently.
   
4. Market Analysis and Strategy: Monitor industry trends, competitor activities, and market conditions to identify opportunities and challenges.
   Provide insights and suggestions to improve products/services and enhance customer satisfaction.
   
5. Documentation and Reporting: Maintain accurate and up-to-date client records in CRM systems.
   Prepare regular reports on sales activities, customer feedback, and market trends.
   

Requirements

• At least 5 years experience in sales, account management, or customer relationship management roles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to understand client needs and provide tailored solutions.
• Strong analytical and problem-solving skills.
• Proficient in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business Administration or commerce or economic.
• Ability to work independently and as part of a team in a fast-paced environment.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

We are a Sheet Metal Fabrication Job Shop and have a well develop manufacturing team, in Precision Metal Fabrication background. Production team have the ability to fabricate Products accordingly to Customer Requirements and consistency is our Key Advantage. The Company is expanding it’s business with Newly Setup Factory to allocate Capacity for New Business Sector (Overseas). Join us to develop your capability thru Sales and develop your Team with us.

• Responsible for Sales Target meet, obtaining Leads to progress a profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.
• Manage the sales team members to ensure it’s Sales Mission is a line with Company Direction, Ability and Capacity.
• Responsible for managing the sales team with Marketing tools, developing a business plan covering sales, PowerPoint Presentation slide ,revenue, and expense controls, meeting agreed targets, and promoting the organization’s presence Globally.
• Development of the annual marketing plan, specifically advising on: realistic forecasts for each Customers (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force.
• Ensure that all sales representative activities are in accordance with the guidelines set by the Company.
• Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings. Plan and implement a specific appraisal system with KIP for individual Sales Members.
• Personally observe the performance of individual sales person in their performance through teaching sale technic on a regular basis.
• Creating new contacts and develops new businesses Beneficial for the Company.
• Fully responsible for Sale Team Trade accounts receivable for customers ensuring zero bad debts.
• Approve individual Sale Costing against BOM Target set controlling expenditure against Sale amount.
• Submit monthly sales forecast against actual performance report timely.
• Submit Sales Purchase Budget for Special Projects amount larger than expect.
• Execute jobs assign by General Manager.
• Other ad-hoc sales or marketing assignment as assigned by Superior.

REQUIREMENTS:

• 3-5 years experience Sheet Metal or Engineering Sales in either, Construction Business Sector, F&B Equipment Sales, Lab Furniture Sales, Office Sign Board Sales.
• Overseas Sales is an Advantage.
• Minimum Qualification Business or Marketing Diploma
• Understand Product Costing against Sales Impact.
• Excellent written and oral communication skills
• Experience in B2B sales
• Excellent time management, prioritization skills and self-independent at work.
• 5 days work week and able to complete daily priority work within the day.
• Position Opens to Singaporeans & PR
• Email resume in Word format with qualification to [email protected]
• Only shortlisted candidates will be notified.

As the Services Sales Manager, you will spearhead sales initiatives across the SMT region, encompassing countries such as Singapore, Malaysia, Thailand. Your primary responsibility will be to expand market share and fortify our presence within these key markets. This role demands strategic oversight of direct sales operations, achieving ambitious growth targets, and ensuring high levels of customer satisfaction. You will be pivotal in driving strategic and operational excellence, adapting to market demands, and fostering sustainable growth within the region. Develop and execute tailored sales strategies that address the unique needs and opportunities across the diverse SMT market landscape.

Responsibilities

• Strategic Planning: Develop proactive business plans direct markets that align with the organizational strategy and feed into the business planning process promptly.
• Sales Growth: Achieve sales targets by identifying opportunities with existing and new accounts. Understand customer needs to uncover additional opportunities across all products and solutions. Build and leverage relationships with key customers to expand.
• Business Plan Execution: Lead in the successful delivery of business objectives through high-quality planning and execution of tailored business plans.
• Performance Monitoring: Regularly assess the performance of team members, provide feedback and support to help them meet sales targets and improve their effectiveness in the market.
• External Representation: Participate and drive key external events and meetings such as client meetings, presentations, and roundtables.
• CRM Management: Manage the local sales processes and ensure the integrity of data on the CRM system. Utilize tools effectively to build robust relationships with key customers and Team Members.
• Forecasting Accuracy: Ensure the accuracy of monthly and quarterly forecasts.
• Compliance: Conform to and abide by all regulations, policies, work procedures, safety rules, and ensure high ethical standards are maintained.

Qualifications

• Bachelor’s degree in Science, Business, or a related discipline is required.
• Minimum 4-5 years of experience as a Sales Manager, Business Development Manager.
• Knowledge of the Analytical industry is advantageous.
• Ability to drive collaboration between cross-functional team members to execute sales growth strategies.
• Passionate about customer satisfaction and possesses change management experience.
• Strong business and financial acumen.
• Ability to work independently; self-motivated and results oriented.
• Mature, maintaining poise under pressure.
• Excellent interpersonal and communication skills.
• Strong presentation skills and story-telling skills
• 20-30% regional including occasional international travels.

Responsibilities:

1. Cultivate and maintain strong relationships with key accounts to ensure high levels of customer satisfaction and loyalty.
2. Drive new business growth by prospecting and cold calling to expand into new markets and acquire new customers.
3. Proactively engage with customers through visits and calls to understand their needs, address inquiries, and identify opportunities for upselling and cross-selling.
4. Document and update customer interactions and activities in the CRM system to track progress, maintain accurate records, and facilitate future communication.
5. Develop and execute strategic plans for sales and marketing initiatives to achieve company goals and meet sales targets effectively.
6. Manage customer portfolios by overseeing product documentation, certificates, samples, pricing negotiations, delivery schedules, shipments, and payment terms to ensure seamless transactions and customer satisfaction.
7. Calculate costs accurately and prepare competitive price quotations to maximize profitability while meeting customer needs and market standards.
8. Forecast sales trends, prepare budgets, and oversee procurement, shipments, and inventory management to align with sales objectives and financial targets.
9. Generate comprehensive monthly sales reports, including profit and loss analysis, to provide insights and support informed decision-making by senior management.
10. Collaborate with internal teams, partners, and suppliers across the supply chain to ensure efficient order fulfillment and delivery, maintaining high standards of service delivery.
11. Maintain meticulous records of all sales-related documents and transactions, ensuring compliance with regulatory requirements and facilitating smooth audits.
12. Manage the registration and reporting of sales documents accurately in the Navision system, ensuring data integrity and accessibility for operational and reporting purposes.
13. Issue cargo insurance certificates and coordinate timely resolution of customer claims and inquiries to uphold service quality and customer satisfaction.
    

HOW TO APPLY:

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EA Personnel Reg No: R24122431

Job Description for Marketing Role:

The Marketing role involves developing and executing strategies to promote products or services, enhance brand visibility, and drive customer engagement. Key responsibilities include conducting market research, identifying customer needs, creating content for digital and traditional marketing channels, managing social media accounts, and collaborating with other teams for product launches and campaigns. The role also involves analyzing marketing data, tracking campaign performance, and adjusting strategies to meet business objectives.

Requirements:

• Diploma, Nitec in Marketing, Business, or a related field.
• Proven experience in marketing or a similar role.
• Strong understanding of digital marketing, social media platforms, SEO, and content creation.
• Excellent communication, writing, and analytical skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Knowledge of marketing tools and analytics software.
• Creative thinking and problem-solving abilities.
• Strong attention to detail and organizational skills.

Reporting to the Group Sales and Marketing Officer (GSMO), the role will drive Sales and Marketing wide activities, as well as support the delivery of global programmes that enhance the culture, capability, effectiveness and efficiency of Sales and Marketing, the Leadership Team and the GSMO.

As part of the Sales and Marketing Leadership Team, the role develops a deeper understanding of the organizational systems of work and prepares them for future leadership positions.

Key Accountabilities:

• Maximize the effectiveness of the Leadership Team and the GSMO through routines and processes without removing the authority for action to drive
  
• Coordinate Sales and Marketing’s regular deliverables for the Board, CEO and CCO, and support the management of adhoc requests
  
• Support risk management activities including material risk assessments, Priority Group Risk and Key Risk Indicators reporting, and internal audit assurance reviews
  
• Support key activities as part of a wider enterprise planning process, including the development and governance of performance metrics to drive strategic objectives
  
• Identify and implement continuous improvement activities to improve the safety, effectiveness and efficiency of teams
  
• Support the continued delivery of BHP operating model and ways of working
  
• Partner with the Sales and Marketing Culture team to drive cultural improvements using feedback from the Employee Perception Surveys (EPS)

About You

• Demonstrates strong strategic planning and influence skills to drive delivery of work
  
• Excellent stakeholders’ management skills at all levels, including senior leaders
  
• Self-starter who can proactively deliver and execute with minimal guidance
  
• Excellent written and verbal communication skills
  
• Demonstrates an understanding of the business, Commercial Function and the BHP operating model and ways of working

Job Description

• Responsible for guiding the successful implementation of an integrated business solution ensuring high quality and timely delivery within budget to the customer’s satisfaction.
• Analyzes business needs to help ensure Oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge.
• Effectively applies Oracle’s methodologies and policies while adhering to contractual obligations, minimizing Oracle’s risk and exposure.
• As a position of professional influence, this individual frequently operates at the leading edge of technology.
• Recommends and justifies enhancements to Oracle products to meet very complex customer needs.
• Exercises creativity and independent judgment in identifying and resolving major issues and risks impacting project success. Provides direction and mentoring to project teams.
• Ensures customer deliverables are acceptable, and works closely with the customer to understand and manage project expectations.
• Enables business development efforts by providing subject matter expertise.
• Manages the scope of medium to large-scale projects, and accounts with varying levels of complexity.

Requirements

• 15+ years of experience relevant to this position including 10+ years of project management experience in Oracle ERP implementation and Consulting.
• Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity.
• Comfortable working in a matrix management environment.
• Strong influencing and negotiation skills to deal with internal stakeholders, customers, and vendors.
• Product, technology or industry expertise relevant to the portfolio focus.
• Selling skills preferred. PMI certification preferred.
• Ability to travel as needed.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

• Lead a team of market managers
• Identify, prioritize, contact new accommodation properties/ hotel and ensure pricing and availability competitiveness in the assigned market.
• Manage top accounts – own, develop and manage top accounts in assigned destinations and ensure the team develops mutually beneficial accommodation property relationships to grow market share.
• Report and analyze – plan with line manager, implement, and monitor agreed on KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team and manager.
• Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends & landscape, accommodation rate structure and yield management, connectivity options, and customer booking trends.
• Guide the hotels to enter information into extranet to completion.
• Work with hotels on promotional activities to increase bookings
• Able to maintain and grow the market in the assigned areas.
• Able to guide and assist team in implement and monitor agreed KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team

‎

Requirements

• At least a Bachelor's degree in Business/Communications/Social Science from top local or overseas universities
• At least 5 years of experience in hotel reservation, E-commerce/Online Travel Agency (OTA) sales is a plus
• Have experience in leading a small team is an advantage
• Ability to manage a team to Performance Targets and willingness to visit partners and work outside the office
• Excellent interpersonal and communication skills and strong intuitions of tourism industry players
• A strong drive to make things happen and ability to influence
• Able to work individual with minor guidance, fast learner, result oriented person
• A dedicated person with strong proven result for sales/marketing are encouraged to apply
• Excellent interpersonal and communication skills
• Familiarity with Hotel, Service and Online Travel Agent (OTA) businesses
• Passionate about travels and making travels convenient for all diverse interests.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description

a) Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement

b) Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients

c) Collaborate with design and sales teams to ensure that requirements are met

d) Maintain relationships with current clients and identify new prospects within the area you have been assigned

e) Possess a strong understanding of our products, our competition in the industry and positioning

f) Follow the latest industry developments and stay up-to-date on corporate competitors

g) In addition to the duties which this position usually entails you may from time to time be required to undertake additional or other duties as necessary to meet the needs of our business.

Qualification

Minimum 2 years working experience

Duties & Responsibilities

• Arrange and schedule in all assigned on-stage performances of the company.
• Attend and arrange for rehearsals and work with other performer.
• Work with performers to fine-tune performance.
• Keep and update weekly routine performances.
• Assist the performer in selection for optimal performance standards.
• In charge of the admin of the performer including reporting to the management.
• Need to manage the staff and assist the management in handling all the issues of the performers.
• Attend monthly meetings pertaining to stage performance matters Requirements.
• Ability to communicate well with staff/ performer from East Asia.
• 3 to 4 years’ experience as Performing Artiste Manager or related manager.
• Able to communicate well with the performers.
• Has experience as Performer is a plus.
• Knowledge of Mandarin Pop or Jpop Kpop is advantageous.
• Strong stage experience.

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Job Description: SAP AMS Service Manager

Position: SAP AMS Service Manager
Location: Singapore
Employment Type: Permanent, Full-Time

Job Purpose:

This role ensures the overall support and stability of SAP Application Maintenance and Support (AMS) operations. The position involves managing outsourced vendors and internal support teams responsible for delivering high-quality support to AMS customers. The Service Desk Manager will act as the primary point of contact for issue escalation and resolution, ensuring alignment with organizational objectives and customer satisfaction.

Responsibilities:

• Vendor and Customer Management:
  • Manage relationships for selected AMS partners.
  • Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
  • Collaborate with business units and AMS support partners to meet business demands.
• Operations Management:
  • Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
  • Ensure adherence to SLAs, generate status reports, and maintain dashboards.
  • Drive the transition of projects to support.
• Process and Standards Development:
  • Develop and enforce efficient procedures, processes, and guidelines.
  • Follow applicable standards, methodologies, and best practices for system maintenance and support.
• Stakeholder Communication:
  • Provide proactive status updates to relevant stakeholders.
  • Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.

Qualifications and Experience:

• Experience:
  • 3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
  • Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
  • Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
• Skills:
  • Proficiency in incident management, change management, problem management, and service delivery metrics.
  • Experience in SAP AMS support operations, including SLA management and report generation.
  • Strong understanding of project-to-support transitions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting

• Oversee pre-con meetings to ensure successful handoff from estimating to field

• Collaborate with prefabrication and design departments

• Set clear goals and expectations to foreman

• Negotiate and resolve all customer's concerns

• When necessary, estimate change orders for assigned projects

• Manage all jobs closeout procedures

• Conduct post project reviews to determine areas for future improvements

• Provide coaching/counselling to foreman

• Develop/maintain network of professional relationships within our industry

• Responsible for overseeing the design, installation and supply of electrical systems

• Draw up daily schedules, time allocation, resources and budget

• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above

• Minimum 5 years experience

• Good organisation, communication, administrative skills

• Excellent attention to detail

The incumbent leads Factory’s Engineering Manager in planning, coordinating, and overseeing engineering projects to ensure they are completed efficiently, on time, and within budget. This role requires a blend of technical expertise and leadership skills to drive innovation, improve processes, and ensure the successful execution of engineering initiatives. The incumbent is also responsible for mentoring team members and fostering a culture of collaboration and continuous improvement.

Responsibilities and Duties

The incumbent will assist in managing project deliverables and monitoring timeline. Incumbent will coordinate with respective stakeholder internal or external to ensure smooth completion of the project.

Document the process along the way. Manage and document full process flow of:

• Responsible for delivery success of assigned project.
• Work closely with internal stakeholder to ensure systems and procedures are compliance to the Organization’s Quality standards and Regulatory requirements.
• Sourcing for machinery/equipment/parts, conduct technical evaluation and submit propose for management review.
• Participate in Project Core Team meetings or Extended Team meetings to drive action to solutions.
• Organize project meeting and compile project status report to achieve project scope, schedule, resource and budget.
• Identify and manage project risks, implementing mitigation strategies to address potential delays or issues.
• Drive operational readiness to support development builds and trial manufacturing build. Conduct reviews and compile reports.
• Participate in new process development, optimize existing process, and implement technical breakthrough activities through Lean / Six Sigma methodology to reduce manufacturing costs and/or enhance manufacturing efficiency.
• Provide technical leadership and decision-making on complex engineering problems.
• Review and approve technical designs, drawings, and specifications to ensure alignment with project goals.
• Ensure the application of best practices, engineering standards, and state-of-the-art technologies in all projects.
• Continuously evaluate and improve engineering processes to enhance efficiency and productivity.
• Any other ad hoc responsibility tasked by the reporting Manager / Senior Management.

Qualifications & Requirements

• Degree and above / relevant Trade Certifications in Mechanical Engineer, Electrical Engineer, or Industrial Engineer or related
• 7 years working experience (with at least 3 years in managerial or leadership role) in FMCG manufacturing companies in a similar role preferred or relevant experience in leading medium to large scale projects involving process improvement or installation of new production line.
• Able to read, write and speak fluently in Chinese and English.
• Abel to communicate in Malay would be beneficial.

Specific Requirements

• Strong understanding of engineering principles, design, and project management methodologies.
• Strong communication skill.
• Knowledge in lean manufacturing, supply chain, quality standards/regulatory requirements will be added advantage.
• Project Management, Quality Focus, Database Design, analysing information etc.
• Efficiency in reporting research results, attentive to detail, emphasizing excellence in Innovation.
• Able to multi-task, meet deadlines with demonstrated ability to drive improvement.
• Proven track record of successfully managing engineering projects, including budgeting and resource allocation.
• Demonstrated strong ability to lead and drive meeting / discussion, communicate issues and resolve conflicts within cross functional teams.
• Good planning and organization skills, have strong analytical and problem-solving skills.
• Strong negotiation skill

About RDA

Passionate about innovating and creating the frontier in data centre industry? Join our team to unfold the future of data centre operations!

Red Dot Analytics specialises in developing cognitive digital twin solutions to transform data centre operations and management, towards smarter decisions and a sustainable future. You will be at the forefront of this fast-growing industry that is concreting the foundation of AI and digitalisation wave – your next great opportunity is just a few clicks away!

Job Summary

We are seeking an experienced Software Product Manager passionate about creating innovative products. In this dynamic role, you will join a fast-paced environment and get in touch with the cutting-edge research achievements. You will work cross-functional teams to design, build, and deploy products that pursue our vision and business strategy. Your insight and leadership will be pivotal in driving the success of products from conception through launch, ensuring they meet business objectives and user expectations.

Responsibilities

• Utilize your deep insights into target markets, competitive landscape, customer needs, and industry trends to drive product strategy.

• Own the product vision and strategy with the targets to improve user experience and drive application adoption.

• Define and prioritize product requirements and features.

• Lead the product lifecycle management through various stages from conception to launch to continuous improvement.

• Drive product development project teams, championing new product proposals and PRDs.

• Lead product planning and track progress to ensure timely delivery on features.

• Partner with engineering to drive successful product releases as engineering’s connection to customers and markets.

• Lead product testing and responsible for product features acceptance.

• Manage product performance and adapt strategies accordingly.

• Develop product messaging and contents to drive product commercialization.

Qualifications

• Minimum of 3 years related work experience in launching, supporting, and marketing enterprise software solutions.

• Experience with formal product development processes, with a track record to drive to commercial success.

• Knowledge in Data Centre Operations and Maintenance or Controls/Building automation industry.

• Proficient in leveraging product management methodologies and tools.

• Demonstrated effectiveness working in cross functional teams, with excellent ability communicating product strategy, driving stakeholders to shared vision and goals.

• Excellent ability in market analysis, product planning and decision making.

• Ability to convey technical information at the appropriate level of detail depending on the context. (e.g. published collateral, customer presentations, senior management reviews, etc.)

• Excellent organization and time management skills.

• Preferred MSc/BSc degree in Computer Science, Engineering, or equivalent.

• Innovative and open to market challenges with a learning mindset.

Manager, Contracts and Procurement

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “A world effortlessly connected" and the mission of the organization is “Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 member airlines.

Based in Singapore, the Manager, Contracts and Procurement will report directly to the Senior Director, Finance, Legal, and Business Operations and play a pivotal role in driving efficiency and compliance across the company’s procurement and contract management functions. This position will be instrumental in optimizing processes, leading the accurate accounting for new contracts and ensuring alignment with corporate policies and strategic objectives.

The Manager, Contracts and Procurement, will be managing the organization’s contract lifecycle and procurement activities. This includes overseeing contract compliance, leading the accurate provisioning of contracts, supporting procurement initiatives and working closely with member airlines to identify and implement strategic sourcing opportunities that deliver measurable value.

Job Summary

Support Business Units:

• Oversee the procurement requirements of business units, ensuring adherence to corporate procurement policies.
• Provide expert advice and support to business units, including drafting requests for proposals (RFPs) and facilitating the procurement process.

Contract Policy Compliance:

• Manage and supervise compliance with the company’s contracts policy, ensuring all agreements meet internal policies and standards.
• Provide guidance to internal teams on contract-related matters to ensure consistency and compliance.
• Record and update all liabilities generated by contracts in the company’s ERP system.

Procurement Process Management:

• Support the development and implementation of efficient procurement processes across business units.
• Ensure compliance with the company’s procurement policies and guidelines at all stages of the procurement cycle.

Strategic Facilitation:

• Collaborate with member airlines to align procurement strategies and streamline processes.
• Act as a central point of contact to manage joint procurement opportunities effectively.

Economic Value Assessment:

• Evaluate procurement and contract activities to identify and maximize economic value.
• Prepare reports on the financial and operational impact of procurement initiatives.

Your Profile

• Proven experience in contract management and procurement within a corporate environment.
• Experience with Oracle is preferred.
• Strong understanding of procurement policies, contract compliance, and legal frameworks.
• Ability to collaborate effectively with multiple stakeholders to achieve strategic objectives.
• Analytical mindset with the ability to assess the economic and strategic impact of contracts and procurement activities.
• Confident but amicable communicator.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in legal or business is preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholder

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

As a Test Solutions Engineering NAND manager, you will coordinate a global team responsible for the development, debug and maintenance of test programs that help deliver Micron's world-class NAND portfolio to market. As we continue to navigate shift left and twelve-month cadence initiatives, it is imperative that we find common ground between wafer and component test steps, equipment and flows. You'll lead a team of NAND Probe, Burn, WLR, Test Learning Vehicle test engineers. A successful candidate must possess a growth mindset, demonstrate excellent interpersonal skills, and have a strong technical foundation in either test or product development. Success requires close collaboration with partners in Product Engineering, Manufacturing, Yield Enhancement, Global Quality, SIG, and Equipment Engineering teams to deliver the right test solution. Are you ready to take a world-class team to the next level?

Responsibilities

Drive for results

• Define a comprehensive test plan from NPI thru HVM phases; inclusive of capturing inputs from key partners; ensuring test hardware and programs are in place and aligned to project commitments
• Make efficient use of global test network; drive appropriate tasks across the global test team to ensure project progress and team member development
• Work closely with extended manufacturing network to ensure time to market, test time, capacity, and mature yield goals are on-track
• Adhere to Micron's core values and reinforce strong interactions within and outside of immediate team by demonstrating positive and professional behavior
• Participate in resource planning; both from a project management perspective and team performance management perspective

Optimize the network

• Lead worldwide projects, crafting staffing, equipment plans, schedules, and risk mitigation
• Develop a test time roadmap that delivers an efficient overall core solution in production where coverage is driven to the most appropriate socketing
• Actively drive improvement in worldwide test processes in order minimize cost and increase quality
• Influence Design and PE on DFT implementation to lower cost test

Build an elite team

• Lead hiring, training, and career development of NAND Probe, Burn, WLR, Test Learning Vehicle engineers
• Build an environment that fosters team work, innovation, and job fulfillment.
• Develop technical leadership: engineers who understand the device, testing, and testers.
• Measure and communicate team's successes and failures, and develop improvement plans.

Qualifications:

• Bachelor’s / Master's degree in Electrical Engineering, Computer Engineering, Computer Science or a related field
• At least 5 years of experience in Test Solutions Engineering
• As a leader in Test Solutions Engineering, you’ll be accountable for developing team member capabilities and skills critical to delivering a successful solution.
• Prior experience in a supervisory/leadership role is highly desired
• Developing array core test solutions requires a strong foundation of multiple disciplines; semiconductor operation, tester platform, design for test architectures, programming and statistics.
• A natural curiosity and strong problem-solving skills are essential to success in this role.
• Excellent interpersonal and communication skills
• Dedication to decision-making grounded in strong data analysis
• A strong desire to constantly learn, improve and innovate core testing principles
• Proven track record of technical development and continuous improvement
• Willingness to accommodate global meeting schedule and occasional travel

Directs and coordinates engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment and control devices. Determines conditions under which tests are to be conducted, and phases of test operations. Coordinates operational, functional and performance phases of tests. Analyzes and interprets test data. Prepares technical reports of for use by engineering personnel. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Key Responsibilities:

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/program, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Advanced business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Advanced influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Advanced ability to promote project services to both internal stakeholders and external clients.
• Excellent competency in project change management.
• Extended knowledge of the industry, domain, or technology related to the client's project.
• Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Advanced demonstrated project/program management experience preferably in a multinational Professional Services environment.
• Advanced client engagement experience.
• Advanced demonstrated understanding of the project/program life cycle.
• Advanced demonstrated competency in project/program change management.
• Advanced proven experience managing expectations when balancing alternatives against business and financial constraints.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Planning and delivering of high performing models, meeting agreed deadlines and ensuring accurate, efficient implementation of models in production systems
• Learning industry developments and best practices, conducting research and development to incorporate best in class modelling methodologies and share with the team
• Performing annual reviews, performance monitoring reviews, retrains and remediation activity on models as required
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions
• Lead, engage, and inspire a large team of high performing risk management professionals

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Strong people leader and team player with a demonstrated ability to develop team members and create highly effective and results-driven culture
• Strong relationship management and proven track record of positively collaborating and partnering with stakeholders
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

Title: Account Manager

Industry: Tools

hybrid

Description:
The role focuses on building and maintaining strategic partnerships with distributors and dealers to position products as the first choice for end-users. Responsibilities include driving sales growth through action plans, developing and implementing business proposals, and collaborating with internal teams to identify new opportunities. The position requires leading contract and pricing negotiations, preparing sales forecasts, and engaging in extensive regional travel.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or Engineering
• Minimum 7 years of outside sales experience managing distributor and dealer channels
• Proficiency in English and one additional language (Mandarin, Bahasa Malay, or Indonesian)
• Strong negotiation, communication, and relationship-building skills
• Familiarity with CRM software, MS Excel, PowerPoint, Salesforce, or SAP BW
• Proven ability to work independently, meet sales targets, and handle multiple projects under pressure
• Willingness to travel to the client's region

(EA:20C0196)

R22108971

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.