Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager/Business Development Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Operations Manager for an F&B Turkish Restaurant Job Scope:

To focus on overall strategy, high-level management, and optimizing operations for efficiency and profitability. Here are vital responsibilities and strategies to consider.

1. Operational Efficiency & Quality Control

- Oversee daily operations to ensure that food preparation, service, and sanitation meet the highest standards.

- Implement systems for efficient order management, food delivery, and workflow within the kitchen and dining areas.

- Regularly evaluate processes to reduce waste, enhance efficiency, and maintain quality, such as batch preparation for popular dishes.

2. Financial & Budget Management

- Monitor and analyze financial performance to increase revenue and reduce costs without compromising quality.

- Develop budgets, set financial goals, and oversee cost control, including managing labor, food costs, and overheads.

- Work closely with the finance team to prepare regular reports, track KPIs, and develop profit-maximizing strategies.

3. Staffing, Training, and Development

- Recruit, train, and retain skilled staff who understand Turkish cuisine and culture.

- Conduct regular performance evaluations, provide feedback, and ensure continuous development and training.

- Foster a positive and motivating work environment that supports teamwork, efficiency, and dedication to customer satisfaction.

4. Supplier & Inventory Management

- Develop relationships with reliable suppliers, especially for specialty Turkish ingredients, to ensure quality and authenticity.

- Implement an inventory tracking system to manage supplies efficiently and reduce food wastage.

- Negotiate pricing with vendors and explore cost-effective options without sacrificing quality.

5. Customer Satisfaction & Brand Loyalty

- Design and implement customer service protocols that reflect Turkish hospitality, making sure each guest feels valued and welcomed.

- Regularly review customer feedback to identify areas for improvement and address complaints effectively.

- Create loyalty programs or exclusive dining experiences, such as themed nights or chef's specials, to increase repeat visits.

6. Marketing & Business Development

- Develop marketing strategies in collaboration with the marketing team, with a focus on social media, partnerships, and events.

- Plan and execute promotional activities that highlight unique aspects of Turkish cuisine and culture.

- Work with local food bloggers, influencers, and communities to increase visibility and attract a diverse customer base.

7. Compliance & Health Regulations

- Ensure the restaurant meets all local health and safety regulations, including regular inspections and staff training on food safety.

- Develop protocols to maintain a clean and safe environment for both employees and customers.

8. Expansion and Growth

- Develop long-term strategies for brand growth, including the possibility of opening new locations or diversifying the menu.

- Research market trends in Singapore’s F&B sector to stay competitive and identify potential expansion opportunities.

- Stay updated on new technologies in the F&B industry, such as POS systems, mobile ordering, or customer feedback platforms.

Skills Needed:

- Strong leadership, communication, and multitasking abilities.

- Financial acumen, including budgeting, cost control, and revenue analysis.

- In-depth knowledge of Turkish cuisine and an appreciation for cultural nuances.

- Ability to adapt to market trends and consumer behavior in Singapore’s F&B industry.

- Able to commit and work during weekends and Public holidays!

· Coordinate with other departments, such as procurement and quality control, to streamline production processes.

· Schedule and assign tasks to production workers to optimize efficiency.

· Monitor and enforce safety regulations and proper use of equipment.

· Implement and maintain quality control procedures to ensure the production of high-quality food products.

· Conduct regular inspections of the production process to identify and address any deviations from quality standards.

· Collaborate with the quality control team to resolve any quality-related issues.

· Monitor and manage raw material and finished goods inventory levels.

· Coordinate with the procurement team to ensure a steady supply of raw materials.

· Implement inventory control measures to minimize waste and losses.

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Roles & Responsibilities

The Floor Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Floor Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

· Promote restaurant business and continually increase database contacts

· Ensure and promote compliance with all local liquor, health and sanitation regulations

· Manage and provide direction to all bar employees on the floor during shifts and events

· Hold staff accountable to uphold uniform and grooming standards to the highest level

· Ensure that staff receives consistent and proper communication (verbal, email, memos etc)

· Monitor departments performance with respect to the restaurant budgets

· Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales

· Seek out and produce events to generate revenues for the property

· Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property

· Consistently monitor quality of service and product delivered on property

· Collaborate on needs of departmental staff scheduling

· Instruct staff in on-going training to uphold service standards

· Coordinate menu sponsorship deals and menu product placement

· Interview employees and provide input on talent selection

· Assess employee performance and provide feedback annually and throughout the year

· Flexibility to work on public holidays and weekends.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Roles and Responsibilities
• Pre-Production Planning: Attend meetings, schedule rehearsals, and develop production timelines.
• Rehearsals: Oversee rehearsals, take notes on cues and changes, and communicate with the cast and crew.
• Communication: Act as the primary contact between the director, cast, and crew; distribute schedules and notes.
• Technical Coordination: Collaborate with the technical crew on lighting, sound, and set changes; conduct technical rehearsals.
• Performance Management: Manage backstage during performances, call cues, and handle emergencies.
• Health and Safety: Ensure safety protocols are followed and conduct safety briefings.
• Working hours 9pm to 6am may include weekend and public holidays

• Plan and execute in-store coaching sessions on products and sales techniques on regular basis
• Manage training schedule and developed training module and presentation materials
• Assist customers with finding products that meet their needs through in-person consultation
• Performing sales of elite hair care products and treatment services
• Performing hair care treatments services to customers
• Attending to customers' feedback

Job Requirements:

• Good interpersonal skills and communication qualities
• Energetic with positive attitude
• Team player with ability to cooperate with colleagues
• Pleasant well grommed and passionate
• At least 2 years of working experience in the related field
• Good coordination, communication, interpersonal and presentation skills
• Willing to work in retail hours ( 11am to 9pm) including weekend

we provides :

• Great salary + incentive packages
• Full training provided
• Full staff welfare and benefits

Only shortlisted candidates will be notified!

Responsibilities

Leading a Project Team to achieve Goals & Objectives:-

• Complete Project Scope
• Timely completion within dateline
• Consistent Quality
• Control Cost & within budget
• Workplace Safety & Health

Primary Duties

Project Planning & Implementation

• Obtain endorsement for scope of works (from relevant authorities / stakeholders)
• Plan and prepare schedule for project implementation
• Manage all Builders' and M&E works
• Conduct weekly site meetings with client and all sub-contractors
• Obtain quotes and appoint sub-contractors

Project Costing

• Prepare and monitor project costing and overview of profitability

Commissioning and Handover

• Carry out testing and commissioning of Builder, LAN, M&E works and etc
• Conduct handover inspection with client and obtain endorsement
• Complete defect rectification works promptly
• Collate and submit As-Built Drawings and Fire Safety Certificate to client / landlord / building management

Collection of Payment

• Update claims and obtain client's endorsement for Variation Orders
• Submit progress payment claims/Variation Orders to Finance for billing
• Ensure timely submission of drawings to obtain release of renovation deposits

Job Requirements:

• Diploma /Degree in Project Management /Engineering /Design /QS
• Minimum 5 years relevant experience in similar leadership role preferably in interior design/construction industry
• Strong interpersonal skills
• Resourceful & meticulous
• Positive mindset with "can do attitude"
• Analytical and well organized
• Candidates with more experience may be considered for a senior role
• Singaporean and PR only

• Minimum Degree / ACCA or CPA in Accountancy
• Minimum 5 years of Finance experience with some HR exposure will be an advantage
• Experienced in MCST and property management but not essential
• Analytical and an eye for details
• Proficient in Microsoft Office (Word, Excel, and PowerPoint)
• Adaptable and able to multi-task with good people skills
• Good communication both written and verbal
• Fluent in English and Mandarin
• Ability to work independently
• Strong management skills will be an advantage

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

· Candidate must possess at least Diploma/Degree or equivalent.

· At least 5 Year(s) of working experience in the related field is required for this position.

· Required Skill(s): Sales, Marketing, Business Development

· Strong Interpersonal & Communication Skill

· Proficient in Microsoft Word / Powerpoint / Excel

· Establish and Manage Good Relationship with clients

· Develop / Establish / Execute Business Development Plan / Target

· Train junior salespeople to improve sales goals and meet expectations

· Liaise with Respective stakeholder on new project commencement

· Preparation of Presentation / Report / Project Timelin / Quotation / Tender Proposal

· Strong understanding of company products or services as well as business position and competition to keep business competitive

JOB SUMMARY

Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Identifies new group/catering business to achieve personal and property revenue goals.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions and property needs.

• Monitors same day selling procedures to maximize room revenue and control property occupancy.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Conducting Daily Sales Activities

• Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.

• Provides excellent customer service consistent with the daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Participates in and practices daily service basics of the brand.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Description: -

• Conduct market research to identify opportunities and trends in the APAC aerospace industry.
• Develop and implement effective sales strategies to expand the existing customer base.
• Build and maintain strong relationships with key customers, including airlines, operators, and leasing companies.
• Manage the entire sales process, from lead generation to deal closure.
• Identify new business opportunities.
• Work with internal teams to ensure the delivery of products and services.
• Collaborate with internal teams to ensure the timely delivery of products and services.
• Work closely with marketing teams to enhance brand visibility and awareness.
• Track and analyze sales performance metrics, and generate detailed reports.
• Provide accurate sales forecasts and meet set targets

Job Requirements: -

• Bachelor’s degree in business administration, Marketing or related field or MBA preferred.
• Proven track record in aerospace sales and business development, especially in the APAC region.
• Strong network of contact in the aerospace industry, particularly in the APAC region.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel occasionally within the APAC region and internationally.
• Comprehensive benefits package, including health insurance and panel clinic.
• Opportunity for career growth and advancement.
• 1% commission on sales.

If you are a passionate and driven sales professional with experience in aerospace and a desire to make an impact. We invite you to apply now to become our sales Manager for the region market.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets
• Tracking sales goals and achieving KPIs
• Overseeing the activities and performance team.
• Coordinating with marketing dept
• Training sales team
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.

Requirements:

• Degree (Min education)
• Direct technical sales experience with a minimum of 10 years experience.
• Superior customer skills and ability to multi-task several projects at one time.
• Must be highly organized and excellent sales, project and task management skills.
• Mature, highly independent and self-motivating
• Strong presentation, good communication and interpersonal skills
• Willingness to travel whenever required

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• The ongoing training of your salespeople.
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Proven record of success with the entire sales process, from planning to closing
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Superb leadership ability
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Dedication to providing great customer service.
• Ability to work shift,weekend and public holiday
• Ability to work longer hours with prolonged period of standing.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the ITAM Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

Job Responsibilities:

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

Preserve excellent levels of internal and external customer service

Design exceptional menus, purchase goods and continuously make necessary improvements

Identify customers needs and respond proactively to all of their concerns

Lead F&B team by attracting, recruiting, training and appraising talented personnel

Establish targets, KPI’s, schedules, policies and procedures

Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

Comply with all health and safety regulations

Report on management regarding sales results and productivity

Requirements:

Proven food and beverage management experience

Ability to spot and resolve problems efficiently

Mastery in delegating multiple tasks

Communication and leadership skills

Up to date with food and beverages trends and best practices

Ability to manage personnel and meet financial targets

Guest-oriented and service-minded

Culinary school diploma or degree in food service management or related field

Roles & Responsibilities

1. manage the shop together with a team

2. conduct stock check

3. good personal skill

4. handle customer complaint

The supervisor role must have a good communication skill and lead a team of crew members. It is also important to meet customer directly and shown goog customer services and meet customers expectation.

Job Description

Admin Role

1. Assist Manager in liaising and submitting Food Lab test samples and provide lab test reports.

2. Assist Manager in product listing for E-commerce sites and company site shop front.

3. Ensure overall office is continuously operational in terms of supplies and running order

4. Back up other office coworkers as and when necessary eg purchaser etc

5. Perform duties assigned by management as and when tasked upon.

6. Assist Manager in white background product shots and lifestyle product shots.

Marketing Role

1. Social Media savvy to be competent to manage company social media accounts and take product shots and post up.

2. Garner followers and generate internet traffic to company products

3. Product Marketing capable to be able to manage product development from Client Brief to product packaging sourcing , buying and Social Media launch. Work with Manager to fulfil and execute Project Timelines.

4. Possess and demonstrate effective flair for visual merchandising

5. Project Manage and spearhead third party advertising and marketing SEO agencies to ensure meets company timelines and KPI per contractual agreements.

Requirements

1. Candidate should have a higher NITEC or diploma in Product Marketing with added credits in Social Media Saviness

2. A Flair for Visual Merchandising especially in Food Products is essential

3. Self Starter , Resourceful and Problem Solver

4. Meticulous and detailed, and ability to adapt to sudden changes in plans and able to meet deliverables under tight timelines.

Contract Marketing Executive (Presentations/RFP)

• Updating of information in the presentation, formatting, insuring correct disclosures, the approval via investment / investment specialists / compliance as well as the coordination of printing / shipping the presentation
  • Assist in the design and creation of customised presentations and enhance current presentations using company branding guidelines
  • Assist in completing RFPs and DDQs through using Qvidian, interacting with SMEs and gathering data from internal systems.
  • Work closely with senior team members and various departments across the Group to complete assigned tasks
  • Attend to ad-hoc queries and requests for information efficiently
  • Participate in ongoing team projects & contribute to the development of processes and services or the improvement of standards and efficiency
  • Develop firm knowledge and good appreciation of product suite
  • Operate within risk & compliance framework and follow required processes; maintain records for risk assurance purposes.

Requirement

Degree in related disciplines with 1-3yrs of experience in marketing, communications related functions.

Experience using MS Powerpoint a must - required to create presentation slides.

Good commuincations skills

Other information

3months Contract, ability to start at short notice or in Dec 2024.

Hybrid working mode

Interested applicants, please send in resume to: [email protected]

Personnel Reg no: R1110894

We are looking for a highly motivated and results-driven Senior Social Media Marketing Executive to join our team. This role is crucial in driving brand growth, increasing conversions, and managing the brand's social media presence. The ideal candidate will be adept at content creation, video editing, influencer collaboration, and handling online inquiries to support our sales efforts.

Key Responsibilities:

1. Strategy and Planning

• Develop and implement comprehensive social media marketing strategies aligned with business objectives to drive brand awareness, engagement, and conversions.
• Plan, execute, and manage paid social media campaigns to maximize reach and return on investment (ROI).

2. Content Creation and Management

• Oversee the creation of high-quality, engaging, and creative content (text, image, video) tailored to each social media platform, including Instagram, Facebook, TikTok, and others.
• Create and edit compelling user conversion content using tools like Canva, CapCut, and other video editing software.
• Develop user-generated content (UGC) in collaboration with influencers and customers to drive authentic brand engagement and trust.

3. Video Editing and Design

• Utilize Canva, CapCut, and other video editing tools to produce engaging UGC videos that align with the brand's voice and conversion goals.
• Work closely with influencers to create and edit content that is optimized for social media platforms.

4. Community and Influencer Management

• Identify, engage, and manage relationships with influencers to create authentic content and extend brand reach.
• Handle and respond promptly to online enquiries, comments, and messages on social media platforms to foster customer relationships and support sales efforts.

5. Campaign Optimization and Analytics

• Monitor, analyze, and report on key performance metrics to measure the effectiveness of social media campaigns and adjust strategies accordingly.
• Stay up-to-date with the latest social media trends, tools, platforms, and best practices, implementing innovative tactics to keep the brand relevant and competitive.

6. Sales and Conversion Focus

• Drive social media strategies aimed at increasing conversions, traffic, and sales.
• Develop and implement content that supports sales goals, including promotions, product launches, and special campaigns.
• Collaborate with the sales team to align social media efforts with broader sales initiatives.

7. Leadership and Collaboration

• Mentor and guide junior team members, providing insights and strategies to enhance overall team performance.
• Work closely with cross-functional teams, including sales, marketing, and design, to ensure cohesive and integrated social media campaigns.
• Work closely with the HR Operation & Sales team to align marketing strategies with sales goals.
• Collaborate with the beauty consultants to ensure consistent brand messaging and high service standards.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or a related field
• 3+ years of experience in social media marketing, focusing on managing channels, driving conversions, and handling UGC content
• Strong knowledge of social media platforms (Instagram, Facebook, TikTok, XHS, etc.)
• Proficiency in Canva, CapCut, and other video editing tools
• Experience in creating engaging content and maintaining an active social media presence to increase engagement (e.g., more stories, interactive posts)
• Excellent communication, organizational, and analytical skills
• Creative, detail-oriented, and sales-focused
• Self-motivated, able to work independently and collaboratively
• Ability to work effectively under tight deadlines and with a sense of urgency

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

If you live and breathe marketing, we need to talk! We’re looking for a versatile Marketing Manager to oversee planning and managing online and offline marketing campaigns that promote a company’s brand, products, and services. His/her tasks also include planning and managing digital marketing campaigns, off-line events, analyzing metrics, identifying marketing trends and mentoring the Marketing Executives and Designers.

You are responsible for all aspects of a company’s marketing operations. The central goal is to help grow a brand’s influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He or she plays a major role in driving website and outlets traffic and acquiring customers.

Duties will include planning, implementing, and monitoring marketing campaigns. The ideal candidate is someone with experience in marketing, art direction, and social media. He/she needs to be an outstanding communicator and can demonstrate excellent interpersonal, project management, and analytical skills.

The Marketing Manager reports to the Head of Marketing.

Roles and Responsibilities

The various roles and responsibilities for this position includes:

* Design and supervise all aspects of the marketing department including marketing database, email, social media and display advertising campaigns

* Plan and manage the creation of relevant and engaging digital content for publishing onto various digital platforms

* Plan and manage the various social media platforms.

* Plan and manage digital advertising campaigns

* Plan and manage SEO/SEM campaigns

* Event management

* Provide accurate reports on the marketing campaign’s overall performance.

* Appraise important metrics that affect website and outlet traffic, service quotas, and target audience

* Collaborate with teams to brainstorm new and innovative growth strategies

* Keep up to date with emerging digital platforms and industry trends

Requirements and skills

* Bachelor’s degree in Marketing or relevant field

* A minimum of 4 years’ experience in digital marketing/digital media

* Experience in managing projects simultaneously across different verticals

* Experience in managing a team.

* Solid knowledge of website analytics tools (e.g. Google Analytics)

* Experience in setting up and optimizing Google Adwords campaigns

* Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets

* A sense of aesthetics and a love for great copy and witty communication

* Up-to-date with the latest marketing and social media trends

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

• Strategic development and execution of marketing plans and tactics for FreeStyle Libre to drive market penetration and accelerate profitable sales growth.
• Drive brand awareness and adoption via multi-channel marketing, including healthcare professionals, direct-to-consumer and community activations.
• Establish and maintain robust marketing processes to drive seamless execution and a measurement culture to track progress and effectiveness.

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement annual business plans to achieve business targets
• Plan and execute marketing activities flawlessly, working closely with cross-functional teams and partners
• Localize the global brand campaigns when necessary and execute 360 across all relevant channels HCPs, consumer, e-commerce, CRM and retail
• Develop and implement 360-communication plan with traditional and digital media and other consumer touchpoints, working with local media agencies, country manager, distributors and sales teams
• Track and articulate market performance, trends (e.g., digital media, social listening, competitive tracking, medical, regulatory, technological, social, environmental, and legal). and identify their impact on the business to influence business strategy, identify future risks and opportunities and ensure the business is delivering upon its growth targets.
• Demonstrate excellent project management skills
• Work collaboratively with Area and local cross functional teams to execute marketing initiatives with success, as well as identify further opportunities for Freestyle Libre.
• Analyze ROI of advertising and promotional investments to optimize the mix
• Monitor brand performance and marketing budget to ensure it meets KPIs on sales and profitability
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• One direct report

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• A basic degree in business studies, marketing, or any sciences
• 6+ years of consumer marketing management experience gained at a country, regional or global level of an MNC; experience in HCP marketing will be an added advantage
• Preferably in the pharmaceutical and/or FMCG Health or OTC /medical device industry
• Knowledge & experience in diabetes category will be advantageous
• Versatile, result-oriented, energetic / dynamic personality & passionate about branding
• Innovative & resourceful person that thinks out of the box to deliver creative and cost-effective branding strategies
• An excellent communicator, both verbally & in writing
• Intimate knowledge of marketing mix tools and application know-how
• In-depth understanding of the workings of strategic & operational marketing, business planning & current healthcare marketing best practices
• Organizational skills & operational rigor to ensure effective execution of plans
• Achieve Plan sales and margin
• Achieve new users and retention targets

Company Overview: We are a premier confectionery retailer and distributor in Singapore, specializing in travel retail and maintaining a robust presence both online and offline. Our commitment is to provide delightful confectionery experiences that resonate with consumers globally.

Position Overview: We are looking for a creative and strategic Marketing Manager to lead our marketing initiatives. This role will involve developing and executing innovative marketing strategies that drive brand awareness, customer engagement, and sales growth across both travel retail and e-commerce channels.

Key Responsibilities:

• Strategic Marketing Planning: Develop and implement comprehensive marketing strategies that align with company goals and target market needs, focusing on both online and offline platforms.
• Brand Development: Enhance brand positioning and identity through compelling storytelling and creative campaigns that resonate with our target audience.
• Digital Marketing Management: Oversee digital marketing efforts, including social media, email marketing, SEO, and online advertising, to drive traffic and engagement.
• Market Research & Analysis: Conduct market research to identify trends, consumer preferences, and competitive insights to inform marketing strategies and product development.
• Campaign Management: Plan and execute multi-channel marketing campaigns, monitoring performance and optimizing based on data-driven insights.
• Collaboration: Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts and effective product launches.
• Partnership Development: Build relationships with travel retail partners and online platforms to explore promotional opportunities and collaborations.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources to achieve maximum ROI.
• Reporting: Prepare regular reports on marketing performance and key metrics to present to senior management, making recommendations for improvement.
• Team Leadership: Lead, mentor, and inspire a team of 4 to 5 marketing professionals, promoting a culture of creativity and accountability.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field; Master’s degree is a plus.
• Minimum 8 years of marketing experience, preferably in the FMCG or confectionery sectors.
• Proven experience in both digital and traditional marketing channels.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and interpersonal skills.
• Creative thinker with a passion for confectionery and brand storytelling.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.