To oversees and ensure smooth operation of the Outlet and raise the KPI;

Manage and lead the store and associated Team. To lead Team Leaders and Store Team Members to provide optimum customer service, ensure store-wide adherence to the company operational procedures, and achieve sales growth and profitability;

Responsible for the timely, accurate, and legible submission of all reports;

Staff recruitment and management;

Providing overall leadership for the company, overseeing the general operation of the store;

Performs other duties (within skill and training) as assigned by the Operations Manager.

About the department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do

Do you like solving complex problems? Are you great at helping a team grow to surpass their potential together? Do you enjoy interacting with people at all levels and roles?

As a Technical Support Manager at Cloudflare you will:

Provide World-Class Support to our Millions of Customers - You will help the team triage and answer high priority tickets from both top partners and free customers, understand our customers needs and problems, in depth, in order to provide insights on them to the company and solve them, and are confident in addressing customer escalations with team members.

Manage Technical Support Engineers - You will coach the team to excel at their jobs, manage individual and team projects to on-time completion, have regular one-on-ones with everyone on your technical support engineering team, encourage professional development, help with training and QA, manage the support hiring process, and keep team morale high.

Help Manage and Improve Tools and Processes - You will manage and continuously improve our processes for helping customers, managing the team, and working with the rest of the company. They will also help to manage all of our support tools and software.

Work Cross-Functionally With Other Teams - You will work with other teams to guide projects that help the support team, customers and the company. You will act as the Voice of the Customer to communicate clearly the requests and problems our customers are reporting to the rest of the company through to resolution.

Examples of desirable skills, knowledge and experience

• Minimum of 3 years of team lead or management experience, with teams of 4 or more people
• Experience managing Support Engineers' performance and development
• Strong experience at hiring, coaching, and training Support Engineers
• Experience managing a team to meet and exceed their individual, team, and company goals
• Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
• Fundamental understanding how the Internet works (OSI Model)
• Knowledge of DNS, SSL/TLS, HTTP, and network related concepts
• Familiarity with command line and command line tools including curl, dig, traceroute
• Experience providing global support that follows the sun 24x7x365
• You have strong communication skills, both verbal and written
• Past experience or interest in working at a fast-paced and high-growth company
• Ability and willingness to work occasional weekends, holidays, and after hours

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Discretionary Strategies Portfolio Manager to join our team in Singapore. This person will be responsible for managing a portfolio of financial assets on behalf of the firm, ExodusPoint Capital.

Responsibilities:

• Develop rigorous and disciplined investment processes including idea generation, trade structure, portfolio construction and risk management, among other

Qualifications:

• Excellent investment track record with defined risk framework and parameters
• Experience with investment strategies focused on alpha generation and attractive risk-adjusted return profile throughout the investment cycles
• Min. 2 years of experience of managing institutional size capital in a hedge fund or proprietary context
• Min. 2 years of experience with responsibilities for creating, implementing and risk managing discretionary investment strategies in liquid public securities and derivatives
• Strong analytical and quantitative skills with attentions to details

JOB SCOPE

Summary of Job Responsibilities

Job Responsibilities

• Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
• Conducts daily briefings and attend meetings
• Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts.
• Check VIP rooms prior to check in and in-house.
• Ensure that the requirements of VIP arrivals and in-house guests are managed well.
• Ensures turndown services are done in accordance to Marina Bay Sands standard.
• Handles all complaints and guest surveys pertaining to housekeeping service.
• Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other departments.
• Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
• Ensure that the turnaround of the “House Status” is timely
• Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
• Ensure a clean, safe and pleasing environment for all Guests and Team Members.
• Help manage operating costs, especially labour, productivity and operating supply consumption.
• Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures.
• Supervise, train, schedule, mentor, develop and evaluate Team Members.
• Ensure all tasks are performed on time and according to safety standards.
• Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies.
• Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand.
• Recommend the timely replacement of guest room and suite supplies and equipment.
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs.
• Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department.
• Help manage periodic cleaning programs.
• Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback.
• Ensures that team members are always fairly treated without favour or unfair expectations.
• Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected.
• Ensures high standard of personal presentation and grooming, acting as positive role model.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values.

Core Leadership Competencies

• Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure.
• Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information.
• Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met.
• Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others.
• People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour.
• Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation.
• Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area.
• Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negatively.

JOB REQUIREMENTS

Education & Certification

• Minimum College Diploma or University Degree in Hotel Management.

Experience

• At least 3 years in a supervisory role in a five star hotel housekeeping or related environment.
• Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
• Knowledge in multi-cultural service protocols and standard.
• Experience in hotel pre-opening/renovation at supervisory/managerial levels.

Competencies

• Fluent in English
• Strong leadership competencies.
• Good time management, organizational, communication and motivational skills.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ability to drive consistent excellence in repetitive process driven task.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

We are seeking a driven and ambitious Manager to join this exciting and fast-growing area of our business. You will play a key role in driving growth by developing new and enhancing existing client relationships, leading highly skilled project teams and delivering a first-class customer experience through high profile engagements. In return for helping us to build a better working world, you can expect excellent career opportunities within a dynamic and collaborative environment.

Your key responsibilities

• Manage assurance engagements by defining the audit strategy in consultation with the senior manager/partner and execute it in compliance with EY's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed
• Cultivate and manage business development opportunities. Generate new audit business opportunities by understanding EY and its service lines and actively assess/present ways to apply knowledge and services.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training
• Maintain cooperative relationships with other assurance teams
• Develop and maintain long-term productive client relationships and networks.

Skills and attributes for success

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills
• Good project management skills
• Integrity within a professional environment

To qualify for the role you must have

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained CPA Singapore qualification
• At least 6 years of related work experience

Ideally, you’ll also have

• Prior working experience in global professional services organization or mid-tier firms will be highly advantageous

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Business Development Manager will play a critical role in driving the brand’s growth through strategic partnerships, market expansion, and sales channel development. This individual will identify new opportunities, nurture key relationships, and implement strategies to enhance the brand’s presence, revenue, and customer engagement.

You will also be responsible for:

1. Strategic Partnerships

• Identify, negotiate, and manage partnerships that align with the brand’s values and goals.
• Collaborate with complementary brands for co-marketing and cross-selling opportunities.
• Secure placement in new retail and e-commerce channels.

2. Market Expansion

• Develop and execute strategies to penetrate new markets and customer segments.
• Lead efforts to expand the brand’s presence in international markets, including securing export partnerships.

3. Sales Channel Development

• Manage and grow relationships with retail and distribution partners to maximize sales and visibility.
• Optimize direct-to-consumer (D2C) strategies and identify opportunities on e-commerce platforms.

4. Customer Acquisition & Retention

• Work with the marketing team to design campaigns targeting customer acquisition and retention.
• Collaborate on loyalty programs and initiatives to deepen customer engagement.

5. Corporate Sales & B2B Opportunities

• Develop partnerships for corporate gifting, employee wellness programs, and bulk orders.
• Create customized solutions for business clients to drive revenue.

6. Market Research & Insights

• Conduct in-depth market research to understand competitive landscapes and consumer behavior.
• Identify trends and provide insights to influence product development and branding strategies.

7. Revenue Growth

• Implement innovative strategies to drive revenue growth across all sales channels.
• Collaborate with sales teams to introduce new pricing models or promotional strategies.

8. Relationship Management

• Build and maintain strong relationships with key stakeholders, including retail partners, vendors, and distributors.
• Ensure partners are well-supported and aligned with the brand’s objectives.

9. Brand Representation

• Represent the brand at trade shows, exhibitions, and industry events.
• Deliver compelling presentations to potential partners and stakeholders.

10. Cross-Functional Collaboration

• Partner with product, marketing, and sales teams to align business development initiatives with overall brand goals.
• Act as a liaison between external partners and internal teams to ensure seamless execution.

We would want to speak with you if you are / have –

• Minimum 5 years of experience in business development, sales, or strategic partnerships, preferably in the consumer goods or retail industry.
• Bachelor’s degree in Business, Marketing, or a related field.
• Proven ability to develop and execute business growth strategies.
• Strong negotiation, communication, and relationship-building skills.
• Analytical mindset with a track record of using market insights to inform decisions.
• Proficiency in CRM software and Microsoft Office Suite.

It would be great if you have:

• Experience working with sustainability-focused or innovative consumer brands.
• Familiarity with the retail and e-commerce landscapes in Singapore and Southeast Asia.
• Success in driving customer acquisition, retention, and revenue growth through partnerships.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

DESCRIPTION OF POSITION

This is an outstanding opportunity for an accomplished General Manager to join the world’s largest upscale steakhouse chain. At Morton’s The Steakhouse, we believe everyone should be enthused about what they do for a living, and the place where they do it; thusproviding an excellent opportunity for career development as well as the chance to let ones’ personality shine. The management style of the General Manager must be in alignment with Morton’s business culture, image, reputation and goals. Professional values, approach and philosophy must be consistent and in harmony with the mission, vision and values of the group. The leadership style must be inspirational, mentoring and have a motivational approach. The General Manager will be responsible for the day to day operations of Morton’s The Steakhouse, Singapore, and will be the one-point contact with the Director of Operations – Asia, on issues not only in relation to customers, both internal and external, but also in regards to all support functions; supply chain, reports, manpower planning, competitor analysis, and public relations.

More specifically, responsibilities will include, but are not limited to:

· Provide overall leadership and guidance, in addition to managing relationships with food & beverage suppliers, equipment suppliers, and above all, leading by example with outstanding customer service skills.

· Hire, train and inspire a highly motivated food and beverage staff to be consistently extraordinary

· Work powerfully with Sales and Marketing team to excite and engage the local and international markets to achieve sales and performance targets

· Demonstrate fluent, advanced strategic, and practical financial knowledge/skills inclusive of quality, planning, operational, financial and creative/competitive innovation

· Creative ability and thorough industry knowledge/awareness translatable to effective competitive planning, exemplary service delivery, and creating brand awareness in the marketplace

· Engage in capital planning and be proactive in managing expenses.

· Remain focused and productive under pressure and demonstrate excellent multi-tasking and time management skills

· Demonstrate a commitment to ever expanding world-class service standards

· Effectively manage and consistently grow revenue and profitability

· Extensive international hospitality knowledge and experience

· Experience in multi-cultural staff management/employee relations

· Extensive theoretical and practical knowledge of high-grade steaks, F&B general knowledge, and strong knowledge of wine – both old world and new.

· Experience with relevant POS and support software applications

· Think and act innovatively to keep Morton’s service quality at the forefront of the restaurant industry with extraordinary customer and employee experiences

PROFESSIONAL QUALIFICTIONS

The desired candidate will have a Bachelor’s degree in Business Management or Hospitality Management or significant experience with high-end Western dining food and beverage operations. The individual should have a proven track record of success as General Manager or comparable position with a highly visible, prestigious organization. Confidence in one's ability and capability of presenting one's self in a polished and professional manner are principle characteristics. The ideal candidate will have the ability to remain calm under pressure as well as the ability to consistently execute at a very high level in a high-volume, cutting-edge operation. S/he must be a creative and energetic, “hands-on” individual who is personally driven to create phenomenal food and beverage experiences and a service oriented environment, culminating in quantifiable financial results. S/he should be highly numerate and analytical, with the ability to track, measure and evaluate the success of all food and beverage programs. Strong accounting/financial knowledge is required.

The individual must have the ability to train associates in alcohol intervention, food handling sanitation, company standards and service. A working knowledge of liquor/wine product presentation and inventory methods, as well as excellent time management skills is a must. The desired candidate will be extremely customer-service oriented and will always be seeking to exceed customers’ expectations, both internal and external. The individual will also have an understanding and appreciation for the passion and flair surrounding a highly innovative and creative organization. S/he will have the ability to manage private events and will feel comfortable in a fast-paced organization. The candidate must possess excellent oral (in both group and one-on-one settings) and written communication skills, as well as have solid computer skills. This individual will also have exceptional follow-through and the ability to deal, consistently, effectively and in a timely manner with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.

At least 5 to 8 years’ experience of working in leading restaurants across the world with significant experience in Asia Pacific region.

PERSONAL QUALIFICATIONS

The candidate must exemplify the highest standards of honesty, integrity, and discretion, and must also have the ability to operate in a fast-paced environment, while maintaining open lines of communication. The individual should possess energy and drive and be successful at motivating others to reach their full potential. S/he will need to be a consummate team player with excellent interpersonal and communication skills up and down the organizational chart. The candidate must be a leader, able to inspire co-operation and commitment and must possess the flexibility to adapt her/his management style appropriately. S/he will act as a coach to his/her staff, provide constructive feedback and accurately evaluate team members’ specific strengths and weaknesses. The candidate will be a good listener, a good negotiator, and must always be looking to find win/win solutions. The individual will be achievement oriented, know how to make things happen, and be a promoter of new ideas and initiatives. In addition, s/he will hold her/himself and staff accountable, will quickly identify critical issues, will anticipate the long-term impact of problems and will handle stressful and tense situations with maturity and confidence. S/he will have a positive impact on the operations and the organization as a whole, will respond to problems with systematic analysis and will always be seeking ways of improvement.

The Assistant Manager (Operations) assists the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents. The candidate is also required to implement and recommend operation plans to improve work processes and service quality for the organization, required to performs site visits and is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

Job scope:

• Coordinate with supervisor and client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyze relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service
• Review daily cleaning job reports for submission to management
• Allocate equipment and/or technologies and supplies to project sites
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Interpret tender specifications and prepare quotations for cleaning operations and assist in terms, conditions and pricing negotiation process
• Liaise between internal and external parties to analyse and solidify an overall contract strategy
• Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations
• Raise requests for purchases as required within agreed limits
• Ensure contractual payments are follow up
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements:

• Secondary school education and above
• Preferably with prior supervisory experience in manpower intensive industry
• Location: Islandwide
• Working conditions: 5.5 days work week

Summary:

You will be a key lead member of our vibrant team, responsible for leading, curating and crafting an array of premium cuisines, and providing exemplary customer service. Your role will involve leading and managing the team, training junior, and ensuring a seamless operation to enhance our guests' dining experience.

Key Responsibilities:

• · Ensures the efficient and profitable management of the restaurant
• · Keeps the CEO of The Restaurant up to date with relevant issues in the restaurant and gets their input and advice where necessary
• · Ensures that the stock take figures are completed and accurate as per company requirements
• · Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• · Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• · Supervises the opening & closing of the restaurant
• · Ensures the proper cleaning and lighting and the uplift of all restaurant areas
• · Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• · Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• · Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• · Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• · Manages the restaurant staff working schedules
• · Motivates and develops staff, in order to encourage their professional development
• · Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• · Handles guest problems and complaints and grievances
• · Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• · Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• · Responsible for all aspects of Front-of-House operations at the outlet, including the supervision of the restaurant management team, service, bar, and hostess teams, in carrying out their roles and responsibilities.
• · Work closely with the Executive Chef and Back-of-House team in ensuring smooth service.
• · Always maintain robust communications between both teams, including attending weekly meetings and regular follow-ups
• · Ensure Front-of-House team’s participant and engagement in CSR and sustainability activities
• · Develop, train, and promote employees with potential to grow within the outlet
• · Ensure adherence to policies and procedures outlined in Employees’ Handbook and training materials
• · Uphold stringent customer service standards upheld by management and to propose improvement plans to mitigate shortfalls
• · Review customer service standards audit with the Operations Evaluation & Analysis team and implement corrective action plans to improve overall customer journey and experience
• · Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• · Investigate and resolve guest complaints in a prompt and professional manner. Ensure proper documentation are in place for follow-up and have a structured plan in place to reduce similar complaint in the future.
• · Constantly monitor and drive initiatives to drive ranking on various platforms, such as TripAdvisor, Google Reviews
• · Ensure that the guests’ profile in the customer database is updated with the latest information and all staff on service are aware of guests’ preferences and needs.
• · Work closely with the Executive Chef to curate, launch and track success of a year-long roster of promotional menu/items in line with property-wide campaign and/or with corporate initiatives.
• · Conduct regular reviews of menu and promotions (including pricing, drink pairings, taste, feedback from guests, etc) with the Executive Chef, to constantly push for, and deliver a dining experience that is best in class.
• · Develop and execute a marketing strategy with the Management Marketing Team to drive higher foot traffic and PR mileage for the restaurant. Take the initiative to monitor all marketing and social media channels and analyze the return of investment (“ROI”) of marketing campaigns.
• · Create a safe and clean working environment by emphasizing importance of workplace safety and hygiene, and ensuring employees are sufficiently trained on such aspects.
• · Perform weekly Front-of-House inspections, where needed, to follow up on critical repairs and addition & alteration works, in collaboration with Facilities.
• · Work closely and lead restaurant team to increase outlet’s productivity and efficiency. Review operating results with the restaurant management team and present monthly P&L results with CEO.
• · Prepare and be held accountable for outlet’s budget, forecasts, and CAPEX requirements.
• · Ensure all cashiering procedures are processed in compliance with accounting standards and in a timely manner.

Qualifications/ Skills and Abilities:

• · Minimum 8-10 years’ experience in a renowned restaurant group, luxury hotel chain, high-end fusion restaurant.
• · Relevant certifications or degrees in hospitality management or a related field.
• · Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• · Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• · Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• · Financial acumen and experience in budget management.
• · Possess a comprehensive set of F&B service and operations skills
• · Enjoys problem solving and able to think outside-the-box in difficult situations.
• · Team oriented approach to management with a mindset of open communications.
• · Capable of building and managing relationships with multiple departments as well as key customers.
• · Administration knowledge of F&B operations and quality management
• · Proficient in Microsoft Office programs.
• · Have a well-groomed, professional appearance

Additional Information

· Salary: $5,000 – $7,500 (Based on Experience)

· Location: Changi Village

· Comprehensive Health Insurance

· Opportunity to work in a prestigious rooftop restaurant with stunning sea view.

· Leadership and career growth opportunities.

· Training and development programs to enhance your bartending skills.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

About the role as Business Development Manager- If you're someone passionate about event planning and thrives in a collaborative work setting, we're eager to hear from you and discover more about your background. At IMAPAC, you'll delve into engaging projects and have the chance to interact with influential figures in the life sciences sector. Join our vibrant team and contribute to impactful initiatives spanning across Asia Pacific, Europe, and the UK!

This is a great opportunity for someone to join the team and learn the ropes of B2B marketing sales, as well as being the main point of contact for our clients. You’ll be at the forefront of ensuring we reach greater heights

Key Responsibilities?

· Meet Sponsorship sales targets for individual events

· Generate leads and cold calling prospective customers

· Develop opportunities in target markets with support of marketing

· Nurturing and developing relationships with key customer accounts

· Attending face-to-face or virtual meetings with clients

· Providing specialist advice on the products and/or services you’re selling

· Attending events and networking, taking stands at exhibitions and conferences,

· Responding to incoming leads

· Develop a continuous pipeline of leads to generate new business opportunities

· Maintain and produce sales reports for periodic meetings

· Travel for on-site management (if required)

· Being an integral part of the project team creating the most impactful business festival of the year

· Being a passionate advocate for the event and brand

Requirements

· No fears of getting rejected by our clients

· Excellent communication skills and leadership qualities

· Planning ahead

· Follow up with clients

· Passionate and willing to learn about B2B sales

· An excellent communicator

· Positive attitude and confident personality

Why Choose Us?

· Positive work culture focused on diversity and innovation.

· Opportunity to make a profound impact on the biopharmaceutical industry.

· Shape meaningful networking opportunities within the biopharma space.

· Competitive remuneration and travel opportunities.

If you're ready to take on a challenging and rewarding role as a Business Development Manager and contribute to the success of our industry-leading conferences, we invite you to join us at IMAPAC. Submit your application today and be part of our journey to drive innovation and positive change in the biopharmaceutical sector.

Location: Changi

1. Implement office administration procedures

2. Prepare monthly status updates

3. Manage shift duty roster (compliance with Ministry of Manpower)

4. Attend site meetings (safety, progress, variation, coordination)

5. Enforce safety requirements and compliance

6. Review contractor's method statements and risk assessments

7. Provide regular safety performance reports and recommendations

8. Investigate accidents and near-miss incidents

9. Improve Safety Management System

10. Liaise with authorities, consultants, and stakeholders

Key Skills:

1. Safety management

2. Leadership and supervision

3. Communication and interpersonal skills

4. Risk assessment and analysis

5. Problem-solving and recommendations

Qualifications & Experience

1. 10+ years WSH experience in construction

2. 5+ years WSH experience with developer/main contractor

3. 5+ years WSH experience in deep excavation works

4. 3+ years team management experience

5. Engineering/WSH-related qualifications

6. Registered WSHO with MOM (5+ years practice)

7. bizSAFE Level 2 certification

8. DfS appreciation course certification

Key Skills:

1. WSH expertise

2. Leadership and team management

3. Communication and interpersonal skills

4. Risk management and analysis

Job Description & Requirements

The Senior Accountant will provide support to the office in terms of

1. Able to execute month end closing and perform full sets of accounts.
2. Keeping proper filing and records of customers invoices, company expenses and assisting the office manager to prepare regular payments to suppliers and vendors.
3. Keeping proper filing and records of company expenses
4. General office administrative support as and when needed.
5. Execute GST submission or IRAS filing.
6. Generate monthly Profit and Loss reports for management.
7. Assist in preparing monthly payroll.
8. Able to do HR functions like processing WP, EP, S Pass payroll etc
9. Manage procurement for Factory as well as lead and champion factory audits.
10. Experienced in having junior accountants reporting to this role.

The candidate must require :-

1. 3 to 4 years’ accounting working experience.
2. Detailed and meticulous, able to work under pressure and tight datelines.
3. Proficient in MS Office and MYOB and Xero Accounting software is essential.
4. Creditable accounting qualifications.

Job Summary:

We are seeking a highly motivated and results-driven Relationship Manager to join our lending team. The successful candidate will be responsible for generating new business leads, building relationships with clients, and closing deals to achieve sales targets. The ideal candidate will have excellent communication skills, a strong understanding of the lending industry, and the ability to work in a fast-paced environment. Your role will be crucial in driving the growth of our lending business and ensuring a high level of customer satisfaction.

Reports to: Sales Manager or Team Lead.

Key Responsibilities:

• Lead Generation: Identify and generate new business leads through various channels, including referrals, networking, and cold calling.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, including small business owners, entrepreneurs, and individual borrowers.
• Needs Assessment: Conduct thorough needs assessments to understand clients' financial situations, goals, and challenges.
• Product Presentation: Present and explain loan products and solutions to clients, clearly outlining the benefits and features of each option.
• Negotiation: Negotiate loan terms and conditions to meet clients' needs while ensuring compliance with company policies and industry regulations. Strive to close deals that are favorable for both the client and the company.
• Sales Targets: Meet or exceed monthly sales targets and performance metrics.
• Industry Awareness: Stay up-to-date on industry trends, market conditions, and competitor activity.
• Internal Collaboration: Work closely with internal teams, such as underwriting and operations, to ensure a smooth and efficient loan processing experience.
• Record Keeping: Maintain accurate and up-to-date records of sales activities, client interactions, and loan performance.

Requirements:

• Candidate must possess at least Diploma or equivalent; (in Business, Finance, Economics, or a related field is preferred)
• 2-3 years of sales experience in the lending industry (commercial banking / SME lending) or related field.
• Strong understanding of loan products, including terms, conditions and regulations.
• Excellent communication, negotiation and interpersonal skills.
• Ability to work in a fast-paced environment and meet monthly sales target.
• Strong problem-solving and analytical skills.
• Proficiency in CRM software and Microsoft Office.

Performance Metrics:

• Sales revenue growth
• Number of new clients acquired
• Loan volume and quality
• Customer satisfaction ratings
• Sales activity metrics (e.g., calls made, meetings held)

Work Environment:

• Office-based role with frequent client meetings and travel (as required)
• Collaborative team environment with regular sales meetings and training sessions
• Access to industry-leading technology and sales tools.

Other benefits:

• Attractive Performance bonus
• Medical benefits included

About the role

As the Senior IT Manager, you will be responsible for overseeing the company's information technology infrastructure and operations. This is a full-time position and will involve leading a team of IT professionals to ensure the smooth running and continuous improvement of the company's technology systems.

Key Responsibilities:

1. Strategic Management & Planning

• Develop and implement a comprehensive IT strategy aligned with organizational goals, including system solutions and infrastructure development.

• Collaborate with cross-functional teams to ensure IT initiatives support business processes, including operations, clients, and management

• Manage IT projects, ensuring timely delivery within scope, budget, and regulatory requirements.

2. Infrastructure & Systems Management

• Oversee the design, implementation, and maintenance of IT infrastructure including application systems, cloud solutions, and network services.

• Ensure high availability, reliability, and security of IT systems to support operations and related projects

3. Software Development & Cybersecurity Compliance

• Lead the development and maintenance of all system solutions.

• Enforce robust cybersecurity measures to protect data and systems.

• Establish disaster recovery protocols and incident response strategies to mitigate IT risks.

• Develop and enforce IT policies and procedures, ensuring alignment with industry standards, including data protection, software licensing, and cybersecurity regulations

4. Leadership & Project Management

• Lead and mentor a team of IT professionals, fostering a culture of continuous improvement and technical excellence.

• Manage IT vendor relationships and contracts.

• Develop and manage the IT budget, optimizing costs.

• Provide training and development opportunities to IT staff.

5. Technology Evaluation

• Continuously evaluate and assess emerging technologies for potential organizational impact.

• Propose and implement IT solutions that enhance business productivity, operational efficiency, and sustainability within the business industry

Job Qualifications:

• Bachelor’s degree in Computer Science, Information Technology or a related field

• Proven experience (5+ years) in a senior IT management role, with comprehensive knowledge IT infrastructure.

• Extensive experience in software development, including hands-on expertise with .NET MVC, C#, JavaScript, and SQL.

• Strong knowledge of database management and optimization using SQL, with the ability to design and manage complex database structures.

• Strong leadership skills with experience managing a diverse IT team, including software developers and system administrators.

• Excellent project management and budgeting skills, with a track record of delivering IT solutions on time and within budget.

• Expertise in cybersecurity practices, data protection, and regulatory compliance.

• Ability to think strategically and implement IT initiatives aligned with business goals

• Exceptional communication and interpersonal skills, capable of collaborating with cross-functional teams and stakeholders.

• Team player and ability to work independently to meet pre-determined targets and deliverables timeline

• Good command of English language

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Workplace address:

67 Beach Road #02-01/02 Bulkhaul House, Singapore 189688

Job Responsibilities:

1. Overall responsibility for the corporate accounting for group internal and external financial reporting.
2. Prepare monthly / quarterly / yearly financial reporting to the management and Head Office for review.
3. Prepare annual and 5 year budget to the management and Head Office.
4. Manage the statutory taxation obligations - prepare GST and income tax reports and calculations.
5. Liaise with auditors, tax agents and regulatory agents on audit, tax and any other related matters.
6. Prepare the documents/reports required by Head Office.
7. Perform other job-related duties as assigned.

Job Requirement:

1. Bachelor's degree in Finance and Accounting, preferably with 5 years working experience in related field, audit background is preferred but not compulsory;
2. Candidate with Singapore CA, ACCA or other qualification body member is preferred;
3. Solid communication skills, both verbal and written;
4. Proficient in using Microsoft Office Apps, candidate with VBA skills is preferred.

To apply online please click on the APPLY NOW button, or email your resume to [email protected] We regret only shortlisted candidates will be notified.

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• At least 8 - 10 years’ relevant experience
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Able to read, write and communicate fluently in English and Japanese are strongly preferred as this role is required to deal with Japanese clients.
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.

Reporting To

• Team Head

Quantitative Risk Advisory Professional

An exciting opportunity has arisen in the Deloitte SG Regulatory and Financial Risk advisory team, as a quantitative manager. As a contributing member of the RFR advisory team within the financial services industry assurance practice, you will be providing business advisory services to a portfolio of diversified financial service clients across a range of topics, including Climate Risk modelling, cross-asset Derivatives Valuation, Capital Methodology and AI Model Validation services.

Responsibilities:

Your scope of work will include assisting clients with the following:

• Quantitative modelling for complex and evolving areas such as Climate Risk Stress Testing and AI Model Validation
• Quantitative analysis for Markets & Treasury products/models as well as Capital Methodology (e.g. FRTB, SACCR)
• Providing quantitative advice on regulatory compliance matters such as operationalization of new regulatory obligations (e.g. LIBOR Transition, SIMM Initial Margin)
• Providing IFRS 13 & IFRS 9 complex instrument valuation support to audit engagement teams
• Participating in industry consultations and thought-leadership on regulatory matters
• Developing technical solutions and/or value adding propositions and taking these to market
• Overseeing in-house quantitative advisory, training and knowledge management
• Assisting with day-to-day management of the RFR Advisory team and training/developing of a number of junior staff members

Pre-requisites:

• A minimum of 5 years prior experience in a prior Banking or Consulting quantitative role (e.g. FO Quant, Model Validation or Capital Methodology quant)
• Strong academic background, with a minimum of a masters in a quantitative discipline (Mathematics, Physics, Financial Engineering) with a solid grounding in stochastic calculus
• Cross-asset derivatives pricing knowledge including awareness of Regulatory capital and XVA methodologies is a plus. Alternatively strong domain knowledge in Credit and/or Climate Risk.
• Proficient in either Python, C++ or C# with financial library development experience. Additional coding experience in R and VBA also advantageous.
• Solid analytical, writing and communication skills and ability to work independently.
• Team player and demonstrated ability to manage multiple demands and priorities.
• High personal standard of ethics, integrity and commitment to fulfilling the objectives of the position.

We regret that only shortlisted applicants will be notified.

Job Summary :

We are seeking a highly skilled Developer for the role of Associate - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development , Pega Platform Domain Skills : Airlines

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Our client

30 Years Old Reputable facility management company

Permanent, 5days, admiralty

Job Scope

· Responsible for carrying out feasibility study on projects, obtaining quotation and funding approval.

· Provide advice on technical matters for the client's premises, in relation to relevant authorities' requirements and recognized standards.

· Provide advice on the project matters and supervise during the construction stage and inspect premises after completion of construction.

· Prepare reports on the completion works.

· Any other duties are assigned.

Requirement

· Diploma/ Degree in Building/Project Management or its equivalent.

· 4 years of relevant experience in project management works.

· High level of proficiency with submission process for town council approval

Overview:

The Treasury, Corporate & Finance Manager is responsible for managing the day-to-day treasury and corporate functions, ensuring that the Group meets its financial and regulatory obligations. This role will support audit and accounting functions to ensure compliance with financial reporting standards and optimize treasury management.

Responsibilities:

• Oversee comprehensive treasury functions, including cash management, bank loan management (rollovers, drawdowns, compliance), and intercompany loans.
• Maintain and update banking records, including a master database of bank accounts and consolidated reports on banking facilities, charges, and utilization.
• Manage the establishment and maintenance of bank accounts, internet banking setups, and applications for bank facilities.
• Provide support to business stakeholders in foreign exchange (FX) and trade financing matters.
• Identify business and market opportunities by collaborating with banks to evaluate and enhance current funding schemes while exploring new funding options.
• Coordinate with internal stakeholders on tax compliance requests, including FATCA requirements.
• Prepare weekly cash flow consolidations to address short- and medium-term financial needs.
• Assist in the preparation of directors' and shareholders' resolutions.
• Ensure compliance with regulatory and statutory filing requirements.
• Support audit-related activities, including preparing bank and directors' confirmations.
• Assist in the preparation of monthly management accounts and annual financial statements, ensuring alignment with financial reporting standards and group guidelines.
• Review payments and receipts to guarantee accuracy and compliance.
• Establish, develop, and maintain strong relationships with key internal and external stakeholders, providing high-level support and engagement.
• Collaborate with the Legal Department on banks' Letters of Offer, negotiating terms and conditions with banking partners.
• Perform ad-hoc duties as assigned by management.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in treasury management, corporate finance, or a related role.
• Strong understanding of treasury functions, including cash management, bank loan management, and intercompany loan arrangements.
• In-depth knowledge of financial reporting standards and regulatory requirements.
• Excellent communication and negotiation skills, with a proven ability to build and maintain relationships with internal and external stakeholders.
• Strong organizational skills, attention to detail, and capability to manage multiple tasks simultaneously.
• Proficiency in financial software and treasury management systems.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Neighbourhood Host also known as Duty Manager is responsible overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Neighbourhood Host in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community
• Reports directly to and communicates with the Senior Neighbourhood Host or the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
• Provides functional assistance and direction to all departments.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Supervises and directs Reception and Reservations personnel.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Provides input for Front Office meetings.
• Maintain highest colleague engagement through consistently schedule official and non-official check-in conversation with team. Encourage feedback and solutions suggestions.
• Promotes inter-hotel sales and in-house facilities.
• Checks billing instructions and monitors guest credit.
• Analyses and approves discounts and rebates.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
• Analyses the rate variance report to ensure rooms revenue control.
• Ensure that the Hotel Indigo Brands Standards are practiced and delivered consistently, include Brand Experience Evaluation, True Hospitality Service
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.
• Responds to guest needs and resolves problems in a timely manner.
• Supports and assists Front Office personnel and all departments at peak periods.
• Ensures VIPs and IHG One Rewards members receive loyalty recognition.
• Inspects front of house and back of house regularly for cleanliness.
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.
• Identify opportunities to uplift guest experience through IHG Guest Arrival Reports.
• Takes personal interest and pride to ensure front desk work area is kept clean and in an orderly state at all times
• Takes action with the Property Management Systems (PMS) in emergency situation.
• Fully conversant with all hotel emergency procedures.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.

Qualifications & Requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.