Senior eCommerce Executive

Working location: Ubi
Working Days: 5 days, Mon – Fri
Working hours : 9am – 6 pm
Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

Job Description

· 1. Source and develop new leads and opportunities for the company

· 2. Develop new & potential business/client in order to strengthen existing client base.

· 3. Candidates are required to service exiting and new customer

. 4. Knowlegde of automotive battery will be an added advantage

· 5. Maintain good relationship with the client.

. 6. Self-motivated and goal-oriented, desire to deliver results

· 7. Able to work independently

Requirement

· 1. Candidates must posses own transport

· 2. Good Interpersonal Skills

· 3. Basic Salary + Transport + Commission

· 4. At least 1 year(s) of working experience.

· 5. NiTEC, GCE '0' Level, Diploma all equivalent

Element has an opportunity for a Sales Engineer. In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects.

You will expand business with dormant and existing accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients. It will be your responsibility to assure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader Element Sales Team, General Manager, and lab/technical personnel. The ideal candidate will be action oriented, customer focused and have an entrepreneurial drive.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
• Qualify opportunities with assistance of inbound team / specialists
• Manage relationships and utilize technical support to assist in Sales
• Follow up in a timely manner on quotations for the assigned customer base
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Achieve sales goals by converting and penetrating accounts
• Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities
• Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

Job Requirements:

• Approximately 3 years of Business Development, Sales or Account Management experience
• Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
• Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
• A valid driver’s licence, with an acceptable driving record under Element’s policy
• Experience in interpreting testing procedures and requirements desired
• Proficiency in Microsoft Applications (Word, Excel)
• Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
• Well-developed oral and written communication skills to meet a variety of communication needs
• Good interpersonal skills that foster open upward and downward communication built on mutual respect
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
• Some overnight travel may be required

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Requirement:

Able to converse in English / Mandarin

Basic MS Office skills

Entry Level

Responsibilities:

Follow up with project requirements

Acquiring new client accounts

Reaching out to prospective clients and building a strong customer base

Good with time management

Focused and driven

Possessing of a driving license will be considered a bonus.

Major Duties & Responsibilities

• Responsible for the growth of the organization in Singapore

• Providing all Pre-sales and Post Sales Services such as Bidding, Commercial, Negotiation and laying out all technical requirements and potential deviations

• Liaising and working closely with the management in executing Business Planning & Strategy

• Managing daily sales enquiries and quotation for existing and new client via email and over the phone, onsite or online presentation

• Frequent sales visit to hospitals and nursing homes

• Assisting & covering Technical Service Team for checking and commissioning

Job Requirement

• Electrical / Mechanical know-how Required

• Proficiency in Microsoft Office

• Good communication skill

This position requires a combination of marketing and sales skills in order to serve the clients better and also to push the sales of the company. You will act as a representative for the company to the clients to understand the needs of the clients, cross-sell new products to existing clients, follow-up on sales orders, and also to support the sales team on the ground. The job will require you to make necessary phone calls and meetings to help the sales team to grow.

Job Description:

• Provide exceptional training, customer service, and technical support remotely and on-site to current and prospective customers, and participate in activities which include but are not limited to:
• Diagnose, troubleshoot, repair and maintain machineries & equipments at client’s premises.
• Identify and resolve client’s feedback both remotely and on client’s premises.
• Ensure that the end-users carry out work in compliance with with the SOP / Method of Statement, Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies.
• Observe and comply with site’s safety requirements, and submit all reports as directed and ensure that works are carried out in a safe and proper manner.

Additional Responsibilities:

• Simple Inventory management and handling

Education/Experience

• Candidate must possess at least Nitec in Mechanical and/or Electrical or related discipline in engineering
• Equivalent combination of education, training and experience of at least 3 year(s) of working experience in the construction related industries.

Skills and Special Requirements/Licensing

• Responsiveness and a “can-do” attitude
• Service oriented with excellent interpersonal, communication & presentation skills.
• Experience with mechanical and electrical repairs.
• Requires possession of a valid Class 3 driving license.
• Company vehicle will be provided
• Singaporeans only

Job Purpose:

The Sales Engineer is responsible for driving the revenue growth of his / her portfolio within the SEA region for both the advanced materials (coating services) and the industrial equipment business units.

Responsibilities:

• Participate in the formulation and drive execution of the sales and marketing strategy within the SEA region (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippine, Indonesia) to deliver sales revenue growth within the 3 years business plan.
• Actively collaborate in collaborative market research into regional markets to identify clear target customers with defined market segments and application groups defined in the strategy.
• Lead and drive strategic sales initiatives for the SEA region, collaborating with the required internal resources to identify and acquire qualified leads and ultimately create new opportunities. These initiatives will include sales campaigns (personal selling, LinkedIn, etc), exhibitions, seminars etc.
• Lead and cultivate strong customer relationships with all key customers and key business opportunities. Engage and develop key stakeholders on the customer side and devise clear plans to drive opportunities through the sales process to win business.
• Opportunity Management: manage all opportunities with a clear roadmap through the sales process, managing where necessary projects with clear objectives, goals, milestones, and timelines to win customer business.
• CRM: Work professionally within the CRM tools / framework to ensure best practices in customer relationship management.
• Solutions & Product knowledge: continuously develop a deep understanding of the markets, applications, solutions, and product portfolio of Nanofilm and its target customers.
• Business responsibility to define with management the most relevant business model / offering to our customers, to balance the strategy of Nanofilm and to meet customer needs to win business.
• Negotiation skills to navigate customer negotiations on all business and contractual topics such as NDA, Sales Contracts, Negotiation commercial terms, etc.
• Reporting, providing regular reports on status, progress, and planning for the S&M activities in the region. Including forecasting, monthly updates, etc.

Requirements:

• Bachelor's in engineering Discipline
• 3- 5 years minimum experience in B2B Materials Technology and related industries
• Aggressive in meeting sales targets and results- driven.
• Confident, independent, target-driven, and goal-oriented with a proactive approach to generating and converting prospects into actual sales.
• Excellent communication skills and competitive sales approach
• High degree of commercial acumen matched with a strong customer-focused approach.
• Knowledge of International business practice and regulation has an added advantage.
• Ability to assimilate and understand technical information regarding vacuum coating technologies and sell on technical capabilities.
• Strong analytical skills to evaluate market opportunities and benchmark competitors technically and commercially.
• The initial work location will be at 28 Ayer Rajah Crescent. The company is scheduled to relocate to the HQ office at 11 Tai Seng Drive in 2025.

JOB SCOPE:

Coordinate and manage all activities associated with sales. Responsible for overall sales and achieving sales budget. Develop new accounts and key account management.

JOB RESPONSIBILITIES:

• Responsible for revenue generation.
• Executive business plan.
• Formulate and review product pricing.
• Coordinate evaluations and trials.
• Manage and support key accounts.
• To review and report, where applicable, on performance to General Manager-Sales.
• Any other duties as assigned by General Manager-Sales.

JOB REQUIREMENTS:

• Diploma in Engineering or business-related fields.
• At least 2 years of Industrials Sales and Marketing experience.
• Proven ability of develop business opportunities and achieve success in account growth and revenue generation. Proficient in handling technical and service issues.
• Possess own vehicle.

JOB PURPOSE AND CONTEXT

Responsible overall for an organisation's sales growth, a sales Director drives the development of sales strategies by leading client segmentation and competitor analysis. The Director also takes charge of expanding sales channels and networks, fostering client relationships through contract and customer service management, and increasing client acquisition and retention through analysis of client behaviour. Mentoring and offering strategic guidance to the marketing team is also part of the job.

This individual is innovative and forward-thinking, commutes frequently to identify and develop key sales opportunities, and keeps abreast of market trends and major industry events and activities, such as by attending relevant international events and conventions.

KEY ROLES AND RESPONSIBILITIES

· Collaborate with members of the Marketing team to penetrate key markets.

· Define the approach for the overall sale of new business and account retention.

· Develop a comprehensive sales and distribution strategy to maximise sales opportunities.

· Develop sales and distribution policies that reflect the organisation's goals.

· Direct the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.

· Establish customer relationship management (CRM) systems and guidelines to manage customer relationships.

· Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.

· Foster relationships with new partners to achieve desired revenue.

· Influence senior stakeholders within customers' organisations and premier buyers in the industry.

· Investigate factors impacting sales performance.

· Leverage innovations to maximise revenue of traditional and digital assets and products.

· Monitor changes in the industry and leverage them for business opportunities.

· Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.

· Participate in forums to keep abreast of new changes in the industry and practices.

· Promote positive relationships with major customers to understand their needs.

· Provide advice when preparing bid documents and integrated proposals for key accounts.

· Provide input on sales incentive structure and key performance indicators to help monitor targets.

· Provide input to the Content Development team based on customer and industry feedback.

· Recommend changes in pricing structures in product lines or products.

· Review sales performance by analysing performance reports.

EDUCATION

1. Degree in Business Administration, Economics or equivalent

2. MBA is highly advantageous

SKILLS, KNOWLEDGE, AND RELEVANT EXPERIENCE

1. Minimum 15 years of progressive experience in sales and marketing with at least 5 years in senior leadership roles in a sizeable company in a consumer or engineering industry

2. Possess high degree of integrity and strong analytical skills.

3. Demonstrate leadership and business acumen, having a proven record in business partnering and commercial value add to regional operating subsidiaries.

4. Familiar with listing manual and code of corporate governance requirements.

5. Critical thinking, exercise sound judgment and provide financial perspectives.

6. Experience in managing group information technology functions.

Here’s the bit about the opportunity.

As a Sales Engineer at Fireblocks in APAC, you will take full ownership and responsibility for your designated projects and clients, from the product sales demonstration up to the preparation of client onboarding. You will be expected to understand the competitive landscape and how other competing solutions and platforms operate, be a gatekeeper to the internal engineering groups, assist with POC setup and testing, give demos on all advanced features related to API, handle tier 1-3 knowledge transfer to customers, coordinate workshops, assist in customer onboarding, handle RFPs and more.

You’ll be

● Working within a supportive APAC-wide Sales Engineering team of highly motivated self-starters

● Supporting the Sales team through the entire client sales cycle from qualification to client onboarding

● Tailoring each demo to match the unique requirements of the customer to show how Fireblocks can support their Digital Asset goals

● Delivering in-depth technical presentations to C-level executives and cybersecurity professionals regularly

● Collaborate internally with Account Managers, Sales Directors and Product Managers

● Translating technical knowledge and terminology to non-technical audiences

● Managing multiple projects and preparing RFx responses simultaneously, each with its bespoke requirement.

You’ll bring:

● Experience in either a pre-sales or consulting position within a Fintech, Crypto or Cybersecurity company

● A high technical acumen with natural curiosity and willingness to dig deep into complex technologies

● Confident & concise communication with excellent presentation skills

● A demonstrable passion for Blockchain and the Crypto industry, whether it be a professional or a personal interest

● An analytical approach that intuitively connects the dots

● A proactive, self-starter mindset with an interest and knowledge of Banking, Financial Services or Fintech

● Enthusiasm when educating customers and colleagues

● The ability to work with Webhooks, REST APIs and perform basic scripting tasks

● Business level Korean proficiency desirable.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.

• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

• Knowledge in CNC machining will be added advantage.
• Good Communication & interpersonal skills.
• Develop new business clients, maintaining existing customer relationships and execute sales strategies.
• Respond to enquiries, follow up, provide technical solution to clients on co's products & services.
• Review customers enquiries & quotation.
• Achieve corporate sale targets.

- Generating of sales invoices using EPB system

- Arranging delivery to customers on a timely basis

- Competent with computer work including using excel, word, EPB and internet explorer

- Other adhoc duties as assigned

- Good interpersonal and communication skills

- 5 1/2 day work per week

- Lunch provided (Monday to Friday)