Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

Objectives:

• Support store management in achieving or surpassing sales targets.
• Initiate customer interactions in the store to create a welcoming environment.
• Ensure accurate cash handling while providing an exceptional checkout experience.

Collaboration with Store Management:

• Work together to meet brand standards in customer service and sales.

Key Responsibilities:

• Drive sales efforts and cultivate customer relationships by delivering outstanding service and utilizing effective selling techniques.
• Assess customer needs and offer the appropriate level of service and product knowledge.
• Use strong communication skills to foster and maintain customer relationships.

Collaboration on Product Presentation and Operations:

• Ensure adherence to visual standards, complete daily restocking, and represent adequate size runs according to brand guidelines.
• Manage back-of-house operations and participate in store cleaning duties as required.
• Assist with other store functions as necessary.
• Perform additional tasks as requested.
• Ensure that all visual merchandising directives, promotions, and markdowns are completed and executed promptly.

Requirements:

• With 1-2 years of retail experience
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join our client, a leading company in the food trading industry, specializing in importing and distributing premium Japanese food products to restaurants, supermarkets, and retailers in Singapore.

• 5-day work week
• AWS + variable bonuses
• Career progression with annual increments
• Supportive and friendly work environment
• Medical and dental benefits

Job responsibilities:

• Process sales orders efficiently and on time
• Coordinate with customers regarding order status, stock levels, and delivery schedules
• Prepare sales quotations promptly
• Provide pre- and post-sales support to customers
• Assist the sales team with customer support and generate monthly inventory reports

Job Requirements:

• ITE qualification or higher.
• No experience required as training will be provided.
• Previous experience in sales administration or a similar role is an advantage.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

**We regret to inform that only shortlisted candidates will be informed.**

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number:18C9027

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Purpose

ICE Fixed Income & Data Services is streamlining the system - Featuring high quality and market-leading data, our end-to-end solutions create exceptional insights that drive performance. We currently have an opening for a sales professional, a “hunter” who will drive sales growth with new customers and generating additional business within existing accounts. Connecting clients to solutions through collaboration with product and sales teams across ICE Fixed Income & Data Services and ICE Exchanges. The focus will be on growing business by deploying a targeted sales strategy, building pipeline and cross selling between the existing business lines. Work in collaboration with Account Managers and internal stakeholders to identify opportunities for upsell and cross-sell within the existing account base. This role is ideally suited to a self-motivated individual who relishes being at the forefront of business activities and thrives on successes through collaboration. We seek an aggressive hunter with polished sales, pipeline management, territory management and closing skills.

Responsibilities

• Develop and implement the commercial strategy for territory, taking into account industry/regulatory requirements, market trends and client requirements
• Client meetings, presentations, and preparation of RFP/RFI responses
• Exceed Individual sales quota
• Develop and nurture strong client relationships in particular with the ‘C-Suite’ and Senior Managers
• Produce accurate revenue forecasting for new business sales and keep an up-to-date pipeline, contacts and visit records in SalesForce CRM system
• Develop an understanding of, and stay current on, the ICE Data Services products and solutions and their application to the market in Asia Pacific and internationally.
• Understand make up of client base and assist sales team in putting in place territory plans to meet objective
• Work with other senior leaders across the globe to drive top line revenue growth.

Knowledge and Experience

• Knowledge and understanding of Fixed Income and Derivatives or strong background in Financial Institutional markets preferred
• Comprehensive understanding of the customer use cases and business
• Proven track record in quota-bearing roles including successful execution of complex sales and negotiations
• Accelerate the sales process, generating leads, managing the proposal process, overcoming objections
• Financial industry or data solutions experience
• Contacts within the financial services industry and good understanding of Asset Management and Fixed Income Institutional markets in their territories idealStrong personal integrity and a confident and positive manner
  Entrepreneurial mindset; demonstrates drive, initiative, energy and sense of urgency
  Work effectively in a team-based environment as well as independently
  Desire and flexibility to learn and grow in an ever-changing environment.
  

Schedule

This role offers work from home flexibility of 1 day per week.

Job Description

• Industry/ Organization Type: Heavy Machinery & Equipment
• Position Title: Sales and Operation Executive
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8am – 5pm), Sat (8am – 12pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Develop and maintain strong relationships with clients, ensuring customer satisfaction and loyalty.
• Coordinate sales activities, including managing inquiries, preparing quotations, and processing orders.
• Collaborate with the operations team to ensure seamless execution of projects and timely delivery of equipment.
• Monitor inventory levels and work with suppliers to ensure availability of necessary materials and equipment.
• Analyze sales data to identify trends and opportunities for growth, providing insights to the management team.
• Support the development and implementation of sales strategies to achieve company objectives.
• Other necessary duties assigned by the superior.

APPLY NOW!!!

• Diploma holder in any discipline.
• Good communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71212 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Why Join Us:

o Opportunity to contribute to the growth of a thriving SME

o Collaborative work environment with a supportive team

o Competitive salary and benefits package

Key Responsibilities:

o Generate leads through various channels (online platforms, networking events, referrals)

o Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement

o Create and send invoices to clients for products and services rendered and follow up on overdue payments

o Coordinate with the finance department to track and manage payment collections.

o Negotiate terms and conditions with clients to secure deals and contracts

o Actively seek new business opportunities and clients

o Stay informed about industry trends, competitor activities, and market conditions

o Work closely with the sales team to align efforts with promotional activities

o Identify emerging customer needs to inform product and service development

o Respond promptly to customer inquiries via phone, email, or in-person

o Address and resolve customer concerns, complaints, or issues in a timely and satisfactory manner

o Build and maintain strong relationships with existing clients

o Collaborate with sales, production, and other departments to streamline processes and improve customer experience

o Provide customer feedback to enhance offerings based on market demands

o Maintain organized records of customer interactions, sales transactions and payments

o Generate regular reports on sales performance, customer satisfaction, and outstanding payments.

Requirements:

o Minimum of a Diploma or bachelor's degree in business, marketing, or a related field.

o 2-5 years of experience in sales and customer service, preferably in the printing industry.

o Applicants with professional Chinese and English listening, speaking, reading and writing skills will be given priority

o Excellent communication and interpersonal skills.

o Detail-oriented with strong organizational and multitasking abilities

o Ability to collaborate with different departments, including sales, marketing, and production

Sales Executive
As a Sales Executive, you will be part of a dedicated and motivated team to bring sales through client relationship-building.

High commission.

Aircon Environment.

Good work culture.

Working Hours:
Office Hours

Basic Salary: Up to $3,300 (depending on experience and qualification) +Uncapped Commissions+ Flexible allowances

Job Description
* Actively develop new client relationships and prospect for new business opportunities.
* Establish and cultivate close long-term relationships with existing clients.
* Actively look for potential sales opportunities
* Full training provided

Requirements:
* Goal-oriented and highly motivated.
* Self-driven, mature, and self-disciplined with an achiever mindset
* An effective team player who is also able to work independently.

**Experience Applicants might be considered for senior positions

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regrettably, only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
  Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

What we are looking for

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
• Skilled in designing complex data models and capable of executing large-scale data migrations.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
• Expertise in defining business processes using Salesforce best practices.
• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
• Experience in developing data integration, data migration, and continuous delivery strategies.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

• Great Attitude to bring the best out of our team
• Team Player; we work together as a team
• Autonomous
• Take ownership
• Eagerness to learn and
• Impart new skills, exhibit structured and analytical thinking

Responsibilities

Sales Strategy and Growth

• Develop and execute strategic sales plans to achieve revenue targets, manage P&L, and expand market share in Sinapore, Malaysia, Indonesia, and other Southeast Asian territories. Identify growth opportunities, create market-entry strategies, and set objectives that align with our sustainability and modular infrastructure focus. Lead complex sales cycles in mission-critical sectors, including data centres, government, healthcare, and commercial industries, leveraging expertise in integrated power protection solutions.g

P&L Management

• Assume full responsibility for the offices’ P&L, including revenue generation, cost control, and profitability. Develop budgets, monitor expenses, and implement strategies to optimize financial performance. Prepare and present P&L reports to management, identifying areas for financial improvement and operational efficiencies.

Regional Leadership and Market Development

• Lead and oversee sales operations in the Singapore office and manage regional sales activities in Malaysia and Indonesia. Establish and foster relationships with key stakeholders, including clients, channel partners, and industry influencers to enhance market positioning. Collaborate with cross-functional teams (e.g., project, engineering, product management) to align offerings with regional needs and promote customized power solutions.

Client Relationship Management

• Act as the primary point of contact for clients, ensuring exceptional service delivery and strong client satisfaction. Guide clients through the complexities of infrastructure design, installation, and maintenance, positioning the company as a trusted advisor for sustainable power protection solutions. Conduct regular business reviews with clients to identify additional needs and foster long-term partnerships.

Team Development and Leadership

• Build and mentor a high-performing sales team across regional offices to drive productivity, achieve sales goals, and uphold our commitment to excellence. Provide training and development for sales staff, fostering a culture of continuous improvement and knowledge sharing. Lead by example, working closely with the sales team on quotation creation, submission, negotiation, as well as wining and closing deals.

Sales Forecasting and Reporting

• Monitor and report on sales and financial performance, providing data-driven insights and recommendations to the management. Ensure accurate sales forecasting, pipeline management, and P&L accountability to support strategic planning and resource allocation.

Expansion and Innovation

• Identify and evaluate new business opportunities in untapped Southeast Asian markets, developing entry strategies to achieve revenue growth.

Qualifications

• Bachelor’s degree in Business, Engineering, or a related field; MBA is a plus.
• 10+ years of experience in B2B sales, with a strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Proven track record of achieving sales targets and managing P&L within regional sales operations.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Exceptional leadership and people management skills with experience in regional sales operations.
• Strong financial acumen, with the ability to develop and manage budgets and P&L.
• Ability to travel across the region as required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

• Service existing accounts and secure new accounts.
• Ensure prompt collection in AR (Account Receivables).
• Engage in outlet execution, such as merchandising on shelf and freezers
• Sell in new SKUs and put up promotional point-of-sales-materials.
• Provide market intel on competitor activities and pricing.
• Support business operational issues, such as price errors, out-of-stock situations and product exchange.
• Deliver sales targets and prepare sales reports.