Job Description and Main Responsibilities:

· Provide an exceptional service experience to the customers

· Be the subject matter expert on all menu items and be able to upsell and cross-sell

· Perform all basic station procedures including service, kitchen, and cashiering

· Perform general housekeeping and cleaning duties

· Strictly adhere to the Quality, Service, and Cleanliness (QSC) standards of the assigned workstations

· Performing any other duties as assigned by the supervisor and/or Management

Job Requirements:

· No experience is required as on-the-job training will be provided

· Fun and cheerful personality

· Able to perform well in a fast-paced environment

· Able to do shift work, weekends, and public holidays

· Excellent service aptitude and ability to communicate effectively

Benefits:

· Good Career progression plans Fun and cheerful personality ( Sales management trainee , create new menu for customers)

*New Business Office will be Located in the North “Woodlands-Admiralty”

About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through foreign domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and performance bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic Product & Sales Planning Manager to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

Reports directly to the Managing Director to oversee the sales' portfolio and responsible for substantial growth of EV in Singapore.

1. Define strategies branding position, market segment and action plan.
2. Planning product line-up and unique selling points (USP) of all car models.
3. Monitor market conditions, analyse competitor strategies activities and products, and define clear action plan to enhance the market position and sales performance.
4. Prepare yearly target and sales plan (yearly and periodic forecast).
5. Work closely with distributor and customer to grow sales pipeline and to develop marketing and CRM activities for BYD passenger vehicles.
6. Develop products and enhance competitiveness through effective pricing, specification management, and targeted communication in the respective markets.
7. To liaise with other departments of BYD group to ensure synergy and alignment between sales and other functions scope.
8. Other duties as assigned by the Managing Director.

Job Requirements:

1. Bachelor's degree in business, Marketing or other related field.
2. Minimum 5 years of relevant experience in product planning, sales strategy or similar role in the Automotive industry.
3. Deep understand of Automotive and the EV markets and brand.
4. Proficient in data analysis and market research to perform strategies decisions.
5. Posses valid class 3 driving license.
6. Good command in Mandarin and English in order to liaise with China HQ colleague.

Responsibilities

• Manage and lead sales team (e.g. Sales Representatives, Promoters) to achieve sales and business objectives.
• Improve sales coverage efficiency via understanding and analysis of data.
• Maximize/Improve ROI via new initiatives/negotiations.
• Work with marketing team to ensure trade executions.
• Provide feedback on sales/operation issues, competitor's promotion/pricing, and market sentiments.
• Responsible for all sales/trade activities on assigned outlets.
• Execute Sales & Merchandising especially FIFO.
• Build, Maintain, and enhance good relationships with existing and new customers.

Requirements

• Diploma Business Administration, Marketing or related disciplines.
• 2 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense.
• Aptitude and passion for research, data analysis and problem solving.
• Strong analytical thinking and management skills.
• Good interpersonal and communication and presentation skills.
• Good command in both written and spoken English.
• Able to participate and assist in promotional activities/ events/ seminar when required, including working on some weekends and public holidays.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

• Develop Key Account Plan & Strategies – Sales, Trade Activities
• Lead Sales Team of Key Accounts, Sales Representatives, Sales Promoters to achieve business objectives/KPIs.
• Assist Key Accounts to develop JBP and execute to achieve key objectives/KPIs.
• Implement and execute plans to achieve business objectives and KPIs
• Budget management/Maximize ROI via strategic planning
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement
• Responsible for making the annual sales & profit target and A&P expenses
• Able to understand market/consumer demands and adapting accordingly
• Build strong rapport with client to be top of mind for any initiatives
• Lead customer negotiations on commercial strategy
• Lead and inspire the sales team
• Cross function management (e.g. Finance, Operations)

Requirements

• Diploma Business Administration, Marketing or related disciplines.
• Minimum 3 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense, aptitude and passion for research, data analysis and problem solving.
• Excellent Negotiation & Influencing Skills.
• Good interpersonal and communication and presentation skills.
• Able to work in fast paced environment.
• Able to work both collaboratively and independently, goal-oriented and organised team player.
• Experienced in managing sales merchandiser/representatives will be a plus point.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Product Specialist / Sales Executive (B2C)

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

Benefits:

• Opportunities for career growth and professional development.

• Performance-based bonuses

• Yearly appraisal for promotion and increment

• Positive company culture – open and transparent communication, diversity and inclusion

Responsibilities:

• Handle vehicle sales.

• Handle short term and long term rental activities including handing / taking over bikes for QC checks, phototaking of vehicle conditions, etc…

• Handle administrative duties for sales.

• Attend the handing over process of bikes to customers.

• Follow up on production / new vehicle preparation activities.

• Prepare costing for quotation

• Other ad hoc duties as assigned

Requirements:

• Preferably have Class 2B license

• Basic experience / knowledge in motorcycle accessories

• Customer oriented / outgoing personality

Job Responsibilities:

• Support the Business Development Team with the preparation of sales proposals and tender preparation ensuring our offers meet customers’ requirements and expectations.
• Manage detailed layout design for the development pipeline of solar energy projects. Evaluate project siting constraints, solar module, inverter, and racking technologies, considerations, and solar resource data to maximize project value.
• Conduct site visits to support site evaluation, suitability, and due diligence efforts.
• Manage relationships with various equipment vendors, contractors, and third-party engineering firms. Collaborate with third party experts to identify key trends in the industry and facilitate training opportunities for the project engineering team.
• Source for new leads and manage the pipeline of leads and contracts.
• Support Project Management Team during the implementation of the project.

Requirements:

• Fluent in spoken and written English and Mandarin
• Possess at least a Nitec/Diploma, or Professional Degree preferably in Electrical Engineering, or its equivalent.
• Minimum 2 years of experience in doing sales and enthusiastic in achieving sales target set by the company.
• Able to work independently and highly self-driven.
• Possess confident, initiative, proactive, commitment and result oriented.
• Possess good interpersonal, presentation, communication, and negotiation skills.
• Prefer to possess own transport and willing to travel extensively.
• Competent with Microsoft Windows and Office
• Knowledge of Digital Marketing will be advantageous.

The success of the role will be measured on the following criteria:

• Meeting Sales revenue and order book goals
• Manage sales cycle to win new business and revenue retention
• Ensure completion of revenue recognition process
• Deliver quality customer service
• Prepare and present sales report
• Maintain up-to-date information in CRM system
• Contribute to team effort by accomplishing related results as needed.
• Maintain professional and technical knowledge by attending training as required.

Minimum Qualifications:

• Diploma and above
• Min. 3-4 years in sales hunting role preferably in the IT Telecommunications sector
• With knowledge in Internet and Data services

Responsibilities

• Promote and support our range of medical diagnostics and therapy equipment to medical professionals.
• Conduct product demonstrations/ presentations to medical professionals.
• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Identify and build strong relationships with Key Opinion Leaders (KOLs) to support key portfolio of products
• Prospect, develop and drive sales plan to grow the division.
• Manage product portfolio sales strategies to improve market shares and profitability of the business.
• Provide competitor information and market intelligence and assist the Sales Manager in the development of relevant sales and marketing strategies.
• Coverage area includes hospital clinics, wards, emergency departments, operating theatres.

Requirements

• 1-3 years of selling experience with strong sales record.
• Candidates with relevant experience in medical device industry preferred.
• Basic skill in Microsoft Office applications (Word, Excel, and PowerPoint).
• Ability to conduct sales mapping, pre-call planning, post call review and follow-ups.
• Enthusiastic team player who can work independently.
• Positive mind-set and “can-do” attitude.
• Highly-motivated and results-driven in achieving sales target.
• Good spoken and written English.
• Excellent communication and interpersonal skills

If you are keen to grow professionally within a dynamic and fast-scaling organization, and also to make a difference in the medical sector, you are invited to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

Sales Executive / Product Specialist (B2B)

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

JOB PURPOSE

The Sales Executive/Product Specialist is primarily responsible for securing product sales in Singapore, servicing and engaging the customers. The job holder also provides in-service training to users of products purchased by the customers and attend to clinical cases in the operating theatres.

CRITICAL WORK FUNCTIONS & KEY TASKS

Business Development and Sales

• Continually service and engage existing customers to (i) support them, (ii) understand their evolving needs, (iii) secure additional sales and (iv) develop them as advocates for the Company or products.
• Network and source for prospects and interest them to try using the Company’s products and take follow up actions with the aim to secure sales.
• Conduct Demonstration, product set-up and hands on experience
• Source for RFPs, prepare and submit tender documents timely and accurately. Thereafter, follow up with paperwork and dealing the purchasing department of the hospital/clinic and other stakeholders such as the doctors and nursing manager.
• Monitor and analyse the sales performance of products and take follow up actions.
• Profile the customers to better understand their needs and potential and develop a plan to grow the accounts.
• Develop and maintain Reference Centres
• Scan the operating environment, keep up with developments in the medical equipment space and competitors’ activities to identify business opportunities.

Services and Support to Customers

• Provide post-sales support and services to customers including getting their surgical and nursing personnel to be trained on the features and usage of the equipment.
• Train the users of the product personally when necessary
• Attend to cases in the operating theatre personally for new clients

Others

• Perform other assignments and projects as assigned by the management

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• Degree, preferably in science, bio-medical science, nursing or engineering
• Minimum 2 years of experience in marketing/selling

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic Sales Accounts Assistant Manager to join our team and help accelerate our brand’s growth.

Roles & Responsibilities

1. Managing distributor of BYD passenger vehicles to ensure smooth operation and set targets are met.

2. Understand and analyze passenger vehicle market in Singapore and involve in traveling to others Asia Pacific region.

3. Work with internal departments and external vendors/ channel partners in various projects.

4. Be involved in the preparation of quotations, pitches, proposals and presentations to clients

5. Ensure business administration/ billing are properly monitored and carried out.

6. Oversees leasing and partnership businesses when opportunities arise.

7. Other ad-hoc duties as assigned by management.

8. Good command in Mandarin and English in order to liaise with China HQ colleague.

We are looking for a Sales Interior Design Consultant who loves great design, is passionate about interior design, and provides exceptional customer service. The most important is being able to help your customers create beautiful gorgeous spaces. Your creative talents will be recognized and rewarded. This is a great opportunity for any interior designer who are looking to build their portfolio.

Key Responsibilities

1.Offers superior customer service and cultivates relationships with clients to sell & develop future business utilizing effective selling skills.

2.Responsible for creating and maintaining a client base.

3.Utilizes strong interpersonal skills, selling skills, active listening, professional attitude, and represents the company with integrity and professionalism.

4.Provides sales and design services to clientele, including house calls, presenting floor plans and full presentation boards for design projects.

5.Ability to create a computer based floor plan and work with design software & templates.

6.Builds and maintains a high level of product knowledge related to furniture, home furnishings, and related accessories, including a strong understanding of construction features.

7.Stays current on interior design trends in their local market and on a national level.

- To manage sales enquiries

- To provide professional advice on space planning, design conceptualization, materials and color scheme specifications

- To understand customers’ needs and to ensure customer satisfaction

- To manage areas such as project costing

- To prepare project quotation

- To schedule workflow, ensuring smooth coordination of renovation project

- To work closely with contractor and suppliers to achieve high quality project completion

- To make sure the design proposed and timeline set are achieved

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

Job Descriptions

• Handle day-to day operational tasks of the retail store
• Follow up with customer inquiries and requests
• Talk to customers about building their ideal PCs, Help them to find the perfect combination of parts within their budget and answer technical questions
• Process payment transaction

Job Requirements

• Minimum one year experience in Retail or Customer Service
• Be informed of the news and trends of the PC market is an added advantage
• Service-oriented, positive attitude and willing to learn
• On-the-job training will be provided
• Able to work retail hours, weekends and public holiday

Working Hours & Days

• 4.5 Days Work Week (Include Weekends and PH)
• Retail Shift Hours

Remuneration

• Attractive commission

Kindly submit your job application at the link below:

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MTQwMHF1aWNrX2hyX3JlY3J1aXRtZW50

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Job Description:

Familiar with Fuji Xerox Color and B&W copier machine

Familiar with Multi-function printers and toner cartridges (Brother, HP, Canon & Fuji Xerox)

To provide new customers through sales

Hardworking & Responsible

Sales Results Oriented/Able to hit Monthly Sales Target

Positive Mind-set

Experience in Sales Needed is an advantage

Sales Presentation/Cold-Calling

Requirements

Relevant working experience in the related industry

Part-time position available

Salary is negotiable