Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
  Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills and are not afraid to go an extra mile to close the deal
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500

Job Scope:

• Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
• Participates in exhibitions and manage social medica platforms
• Promotes and secures orders from existing and potential customers through a relationship-based approach
• Always communication by calls and in-person visits and presentations to existing and prospective customers
• Generate leads through various channels, including cold calling, networking, and digital marketing.
• Follow up on leads and convert them into sales.
• Coordinate and liaise with suppliers to acquire competitive price and service as well as products in good quality
• Maintain a CRM system to track and manage leads, opportunities, and customer interactions
• Reporting to management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Provide exceptional customer service and support throughout the sales process
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth
• Gather and analyze data to develop insights that drive informed decision-making
• Continuously improve sales skills through training, workshops, and self-directed learning
• Maintain accurate and up-to-date sales records, including client interactions, sales activities, and outcomes
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports for senior management.
• Stay updated on product knowledge, market trends, and industry best practices

Job Requirement:

• At least degree in Business, Marketing or a related field or 2 years working experiences in sales or marketing.
• Experince in construction product is a plus
• Proficiency in marketing principles, strategies, and tactics.
• Ability to create and execute marketing plans, campaigns, and strategies.
• Knowledge of target audience analysis, segmentation, and targeting.
• Familiarity with marketing analytics and data-driven decision making
• Excellent communication and interpersonal skills for working with clients, vendors, and team members
• Creative thinking and problem-solving abilities to handle unexpected challenges
• Attend to emergency call and able to work during public holiday or weekend
• Willing for travel for on-site client meetings
• Required to attend or participate exhibition or project until late night as scheduled
• Willing to travel islandwide with own transportation arrangement.
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Summary:

The Executive, Sales & Operations is focused on inside sales operations and is expected to provide efficient sales support and manage inventory meticulously, ensuring smooth operations and excellent customer service.

Responsibilities:

1. Support sales operations and assist the sales team with orders, paperwork and customer inquiries.
2. Perform inventory control and keep track of products in stock, and place orders as and when needed.
3. Coordinate sales activities and ensure smooth operations.
4. Provide customer service and assist with order inquiries.
5. Keep inventory organised and updated.
6. Communicate with customers and the sales team to align and ensure everyone is well informed of updates.
7. Work collaboratively with the team to meet sales goals.

Requirements:

• GCE “O” level / Fresh Poly Graduate are welcome
• Experience in lighting would be an added advantage
• Excellent communication and organisation skills
• Independent, resourceful and results-driven
• Ability to work in a fast-paced environment

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job Title: Sales Interior Designer

Company: Perimeter Studio

Location: Balestier, Singapore

About Us: We specialize in creating innovative and stylish interiors that transform spaces into personalized experiences. As we continue to grow, we’re seeking a talented Sales Interior Designer to join our dynamic team.

Job Description:We are looking for a creative and driven Sales Interior Designer to deliver exceptional design solutions while building strong client relationships. The ideal candidate will have a passion for interior design, a knack for sales, and the ability to translate client needs into stunning design concepts.

Key Responsibilities:

• Client Consultation: Engage with clients to understand their design preferences, needs, and budget.
• Design Proposals: Develop and present customized design concepts and proposals that align with client expectations.
• Sales and Negotiation: Drive sales by effectively communicating design ideas and negotiating contracts to close deals.
• Project Management: Oversee design projects from conception to completion, ensuring timely delivery and client satisfaction.
• Market Research: Stay updated on industry trends, materials, and technologies to provide clients with the latest design solutions.
• Collaboration: Work closely with the design team and other departments to ensure cohesive project execution.

Requirements:

• Experience: Preferably 1 year of experience in interior design, with a strong emphasis on sales and client management.
• Skills: Excellent interpersonal and communication skills, with a proven track record in sales and client relations.
• Knowledge: Proficiency in design software (e.g., AutoCAD, SketchUp) and a solid understanding of design principles and trends.
• Education: O Level
• Attributes: Creative, detail-oriented, and able to work effectively in a fast-paced environment.

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Exciting projects and a chance to make a significant impact on clients’ lives.

How to Apply: Interested candidates should send their resume, portfolio, and a cover letter outlining their qualifications and experience to [email protected] or Whatsapp 8124 0909. Please include “Sales Interior Designer Application” in the subject line.

Job Title: Sales Manager

Company: Avanta Global (A TÜV NORD Group Member)

Location: Singapore

About Avanta Global:

Avanta Global, a member of the TÜV NORD Group, is a leading service provider in Safety and Health, Environment, and Quality (SHEQ) solutions. With a legacy of success since its inception, Avanta Global offers comprehensive services including Training & Auditing, Manpower Outsourcing, and e-Learning. Our commitment to excellence and innovation has positioned us as a trusted partner for organizations seeking to enhance their operational efficiency and compliance standards.

Key Responsibilities:

· Formulate and implement sales/marketing strategies and plans

· Develop new accounts to ensure business growth

· Actively involve in sales, marketing and business development to identify potential opportunities and new markets, including cold calls, generate appointments and leads

· Plan, execute and manage marketing campaigns and activities, events, promotions and advertisements

· Actively involved in public relations, develop media relations to increase publicity and brand awareness

· Handle and resolve feedback, complaints or conflicts

· Highly self-motivated to achieve KPIs and targets

· Provide monthly reports for management review

· Other ad-hoc duties as assigned by the company

Qualifications:

· Diploma/Degree in Sales and Marketing or other disciplines

· Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels

· Able to work independently without much supervision

· Professional and confident in dealing with corporate clients and possess effective presentation skills

· Well rounded team player to build efficiency and foster a strong team environment

· Possess strong work ethics and keep information confidential

Application Instructions:

Interested candidates are invited to submit their resume and cover letter to [email protected]

Please include "Sales and Marketing Executive Application" in the subject line. Only shortlisted candidates will be contacted for interviews.

Avanta Global (A TÜV NORD Group Member) is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team.

Drive sales growth in the Food Service Channels by district planning, hunting, and developing new accounts to expand the distribution of products as well as servicing and increasing current customer accounts.

Key Responsibilities

1. To achieve monthly set sales targets for assigned accounts in Food Service Channel.
2. To hunt for new accounts by districts, sub-channels and expand distribution of products.
3. To service and increase the % growth of current accounts.
4. To update weekly on the prospect accounts and actionable plans with clear timeline
5. To work closely with assigned accounts to ensure sales and distribution are maximized to achieve monthly set targets.
6. To work collaboratively with Marketing to ensure sales and brand objectives are met.
7. Work closely with supply chain on stocks forecast to ensure stocks availability especially during peak seasons to meet sales and stock fulfilment targets.
8. Work closely with Finance on billing issues and resolve outstanding accounts.
9. Monitor and track trade spending to ensure within budget set.
10. Any other projects assigned by management

Key Requirements

• At least 3 years of Food Service experience in FMCG; Sales experience in food and beverage categories will be added advantage.
• Experience in developing strategies and plans to drive sales.
• Hands on project management skillset and disciplines to manage and drive topline.
• Proficient in MS Office tools and SAP platforms.
• Team player and independent, positive attitude, determined with Entrepreneur spirits & tenacity
• Good inter-personal communication and presentation skills
• Mature, strong analytical and concept crafting skills
• Eye for details, hands-on and able to multi-task and manage multiple projects
• Growth mindset and willing to go the extra mile

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Outdoor sales of Xerox office printers and copiers. No experience require and training will be provide. High commission with transport allowance . Able to speak bilingual will be an advantage. Self-driven, energetic and passionate personnel will easily acheive sale target.

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic Account & Sales Support Executive to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

1. Provide sales administrative support.
2. Review, verify and process invoices.
3. Handling DO, PO, Invoices and shipping advice.
4. Support the sales and finance department to ensure success and smooth transaction.
5. Manage and ensure accurate, and timely payment disbursement.
6. Maintain proper accounting record and filling in accounting system.
7. Support in any ad-hoc duties as assigned.

Job Requirements:

1. Minimum Diploma in Accounting, Finance or related field.
2. Minimum 2 years of experience in handling account receivable and or account payable.
3. Possess basic bookkeeping and accounting knowledge.
4. Proficient in MS Office, particularly Excel, and familiarity with accounting software.
5. Detailed, analytical, dynamic, and able to meet tight deadlines.
6. Good command in Mandarin and English in order to liaise with China HQ colleague.

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

Roles & Responsibilities

• Assisting with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents.
• Managing communications and correspondence between different departments and external parties.
• Coordinating with vendors and suppliers to ensure timely deliveries and payments.
• Creating and maintaining comprehensive databases, reports, and spreadsheets on organizational metrics, financials, and other related information.
• Identifying areas where improvements can be made in the organization, and contributing to innovation in operational processes.
• Map out annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Founded in 2001 in Singapore, East Asia Institute of Management (EAIM) is a 4-year Edutrust Private Education Institution offering a wide range of undergraduate and postgraduate programmes. We are looking for highly motivated and result-driven individuals to be part of the student recruitment team to take the Institute to a higher level.

Responsibilities

• Develop and establish new contacts and sales leads to achieve sales target

• Ensure to achieve monthly, quarterly and yearly quota

• Drive number (student enrolment number) and activities (i.e. campaigns <offline/online>, open houses, information sessions, campus visits etc)

• Understand competition and trends in the education sector to develop sales strategies and initiatives

• Accountable for meeting and exceeding sales targets that are aligned with core competencies of the institution

• Ensure compliance of SSG regulations and strict adherence to the Institute’s rules and processes

Requirements

• Diploma / Degree with at least 1 years' relevant experience preferably in the education industry

• Good and proven track record in sales management is essential

• Highly motivated, hardworking and able to work independently to achieve targets

• Good personality, resourceful and results-driven

• Possess good assessment and experiences of education market is a plus

The successful candidates will be paid competitive salary plus attractive commission

Candidates who meet the above requirements are invited to send resume via our website link

https://www.eaim.edu.sg/en/about/our-team/careers-at-eaim.html

Only short-listed candidates will be notified.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

In this role, you have the opportunity to make life better

As a trusted advisor to the market management team, the Sales Excellence Manager for ASEAN markets (Indonesia, Thailand, Vietnam, Singapore, Malaysia, Philippines) will play a critical role in driving commercial transformation and sales execution.

You will be at the cutting edge of influencing strategic and tactical decisions on our commercial strategy and operations by implementing analytics and reporting to support the success of our businesses. You will ramp up quickly to not only understand where business critical data resides, but also how the different systems interact with each other. You will create synergies and consistency of reporting among different businesses and sales channels.

You are responsible for

• Leading sales excellence and performance improvement projects in line with management team’s top priorities
• Installing daily management and problem solving in Order Intake (OIT) and Funnel Health
• Acting as the Subject Matter Expert to bring targeted solutions (data and analytics) as a result of problem solving
• Coaching top opportunities at risk, by applying customer focused selling (CFS) tools & techniques
• Accountable for adherence to sales / funnel health scorecard of market
• Working within a global team of peers to improve sales excellence (strategy and deployment)
• Responsible for deployment of global and local sales training programs on sales behaviors and competencies
• Coaching sales leaders to become more effective sales coaches.

To succeed in this role, you’ll need the following

• Strong communications as well as interpersonal skills to work closely with all functions including Sales, Marketing, Finance, Operations, and management to achieve the gold standard in reporting and analytics across the organization. Customer service mentality and problem solving capabilities are a must.
• Possess outstanding business acumen to be able to extract critical information to provide insight into the business in a timely and effective manner.
• Bachelor’s Degree required; Master's or Advanced Degree preferred
• 12 – 15 years of working experience with 7 years of demonstrated success in working with sales and service leadership, marketing, and other functional areas to continually improve efficiency and effectiveness of the sales force
• Advanced proficiency in digital commercial tools, particularly Salesforce (CRM) is highly preferred
• Ability to utilize your change management expertise and outstanding interpersonal skills to lead leaders, interface and influence at all levels in the organization
• Being a clear-thinker and curious learner with a proven track record on relationship building skills, sales program execution and setting up standard procedures/standard methodologies for meeting company deliverables
• Excellent presentation, written and verbal communication skills; as well as the ability to act with tact, discretion and diplomacy
• Demonstrated ability to excel in a fast-paced organization

• Team Leadership: Manage and mentor a team of sales development representatives (SDRs), providing training, coaching, and performance feedback to ensure success.
• Strategy Development: Create and implement effective sales development strategies to optimize lead generation and qualification processes.
• Lead Generation: Oversee the identification and outreach of potential leads through various channels, including cold calling, email campaigns, and social media.
• Performance Monitoring: Track team performance metrics, analyze results, and adjust strategies as needed to meet and exceed sales targets.
• Collaboration: Work closely with the sales and marketing teams to align strategies, share insights, and ensure a seamless handoff of qualified leads.
• Process Improvement: Continuously evaluate and improve sales development processes to enhance efficiency and effectiveness.
• Market Research: Conduct market analysis to identify new opportunities, trends, and potential challenges within the industry.
• Reporting: Prepare regular reports on team performance, lead generation efforts, and sales forecasts for upper management.

Job Responsibilities:

• Support the Business Development Team with the preparation of sales proposals and tender preparation ensuring our offers meet customers’ requirements and expectations.
• Manage detailed layout design for the development pipeline of solar energy projects. Evaluate project siting constraints, solar module, inverter, and racking technologies, considerations, and solar resource data to maximize project value.
• Conduct site visits to support site evaluation, suitability, and due diligence efforts.
• Manage relationships with various equipment vendors, contractors, and third-party engineering firms. Collaborate with third party experts to identify key trends in the industry and facilitate training opportunities for the project engineering team.
• Source for new leads and manage the pipeline of leads and contracts.
• Support Project Management Team during the implementation of the project.

Requirements:

• Fluent in spoken and written English and Mandarin
• Possess at least a Nitec/Diploma, or Professional Degree preferably in Electrical Engineering, or its equivalent.
• Minimum 2 years of experience in doing sales and enthusiastic in achieving sales target set by the company.
• Able to work independently and highly self-driven.
• Possess confident, initiative, proactive, commitment and result oriented.
• Possess good interpersonal, presentation, communication, and negotiation skills.
• Prefer to possess own transport and willing to travel extensively.
• Competent with Microsoft Windows and Office
• Knowledge of Digital Marketing will be advantageous.

ARE YOU LOOKING FOR A ROLE THAT REWARDS YOU?

Our Company

We're more than just a Sales & Marketing company – we're a platform for personal growth and development. Being part of a regional outsource events & marketing company, currently located in Singapore, Malaysia, Indonesia, Taiwan and Hong Kong. Where we work closely with clients to provide marketing solutions, increases market shares and creating brand awareness.

Our Environment

Here we will provide you a place that fosters innovation, fun and excellence.

You get the freedom to be around people with good vibes, have the time for development and traveling with the company.

Recruiting

We are looking out for potential candidate to join us as Events & Marketing Representative in our expansion plans.

As long as you are:

• FUN