About us
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Financial Returns
- Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.
- Regularly follow-up with clients and maintain accurate and updated information.
People
- Promote team work and quality service through daily communication and coordination with other departments.
- Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
Guest Experience
- Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
Responsible Business
- Perform administrative duties such as typing proposals, letters, contracts, etc.
- Collect data, update data-bases, and complete departmental monthly reports.
- May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
- Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)
What we need from you
- Candidate has to be local (Singaporean / Singapore Permanent Resident)
- Commitment of at at least 6 months is preferred
- Bachelor’s degree in Business / Sales is preferred
- Strong linguist with effective English and Chinese literacy
- Problem solver at heart with a can-do attitude, who is able to navigate through ambiguity.
What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:
- 5-days work week
- Duty Meal
- Uniforms/ Laundry Services
- Birthday Off
- Learning and Development Opportunities
- Flexi Benefit
- Insurance Coverage
- 50% F&B discount at Hotel’s selected Restaurant
- Special Employee rate at all IHG Hotels worldwide
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
